INTRODUCTION

In your search for the perfect health insurance policy in India, you would have definitely come across the brand name of Star. In this Star Health Insurance review we will try to help you figure out whether this provider and its policies are worth paying premium for or not. Star Health is basically a joint venture between the Oman Insurance Company, the ETA ASCON group, and a number of other smaller insurers in the country. The venture now has over 140 branches all over India. This provider is among the other standalone private companies in India, such as Apollo Munich and Max Bupa. This provider in particular is recognized as a premier institution for individuals and families to begin an insurance policy for their health. With a wide range of policies for almost every disease and condition imaginable, this company has distinguished itself in the eyes of the Indian consumer. Lets take a look at some of the popular and noteworthy policies that this provider offers to Indian men, women and families: STAR HEALTH AND ALLIED INSURANCE, is a specialist in Health Insurance and provides quality service at the best rates. As the country's first stand alone health insurance company in India, it is committed to the service of the insured. There is no Third Party Administrator involved in claims settlement, which means better service, in shorter time and no hassles... Our Vision is PROTECTING HEALTH, PROMOTING HEALTH Our Mission IsUltimate Customer Satisfaction We believe that along with the essentials of honesty and integrity, a strong customer focus and reliability are key to our success. Led by stalwarts of the insurance industry, the team blends vast industry expertise with high service standards to provide you the best of healthcare options. To create an environment that will continuously spark innovation and maintain customer satisfaction, and which will prove irresistibly attractive to the best talent of the Insurance Sector. We are committed to become a STAR in health and related insurance by offering our clients the utmost flexibility to create a plan that's right for them. And by offering affordable financial protection that effectively addresses their long term health needs. Our excellence in customer services consistently backs our industry expertise. Star Health and Allied Insurance Company Limited (Star Health) has a capital base of Rs.303 crores, more than sufficient to form a General Insurance Company. However, Star Health has chosen to be in the field of Health. It is India's first stand-alone Health Insurance Company in India and deals in Personal Accident, Mediclaim and Overseas Travel Insurance. Total Premium upto the month of March 2010 is Rs. 960 crore

TRAVEL INSURANCE
Travel Plans Individuals All of us tackle problems well when you are in an alien land, dealing in home currency, and are braving a very different climate, any problem starts to seem like a daunting challenge. During travel, you are adapting to the weather, the time zone change, the pronunciation, and the food among other things. So for a gamut of risks you have to face up to, you need the Star Health Individual Travel Protect Policy, whether it's business or leisure that takes you abroad. Features of the individual travel insurance plan When you travel abroad on business or holiday Star Travel Protect insurance policy provides you coverage for the following exigency: Emergency medical expenses Repatriation in case of medical emergency Repatriation of mortal remains Any dental emergency expenses following an accident Compensation following accidental injuries Loss of your checked in baggage(up to the limits) Reasonable expenses incurred for obtaining new passport Flight delay Missed departure/connection Hijack distress Expenses on emergency purchases of consumables due to any delay in handing over your checked in baggage by the carrier for more than 12 hours Pecuniary loss on cancellation of your trip due to any accidental bodily injury/death of a family member Any Legal Liability that maybe fastened upon you, if you cause any bodily injury or property damage to any third party Eligibility Any person normally residing in India aged between 6 months to 80 years traveling outside India on business or holiday can take this individual insurance. Coverage beyond 80 years shall be considered on a case-to-case basis. Is it necessary to undergo medical tests? Not normally required. However, if the medical history as revealed in the proposal is adverse and for persons who are above 60 years - ECG, Fasting & Postprandial Blood Sugar, Cholesterol Profile and Urine Strip Test Plan reports are required to be submitted along with the proposal. The upper age limit for medical tests may be relaxed on a case-to-case basis.

SENIOR CITIZEN INSURANCE

Turning sixty is a major milestone. On the one hand, people tend to find more time for matters they couldn't adequately attend to during their years of career preoccupation. On the other, there is mounting anxiety about health. Yet, health insurance policies have hardly been available to address their needs. Star Health is proud to introduce India's first health insurance policy as a salute to our senior citizens. It provides cover for anyone over the age of 60 and permits entry right up to the age of 69 with continuing cover after that. It is our way of caring for a generation that has done so much to build the country. Major Product Features This Health Insurance Plan from Star Health is unique among Senior Health Insurance Policies and extends benefits of Hospitalisation Cover as well as Post Hospitalisation Cover. For people aged between 60 and 69 years Guaranteed renewals beyond 69 years No pre-insurance medical test required Treatment at network hospitals only All pre-existing diseases are covered from first year, except those for which treatment or advice was recommended by or received during the immediately preceding 12 months from the date of proposal Disease for which treatment or advice was recommended by or received during the immediately preceding 12 months from the date of proposal will be covered from second year onwards

Policy Premium Including Service Tax Sum Insured(Rs) 1,00,000 2,00,000 3,00,000 4,00,000 5,00,000 Premium (Rs) 4,908 9,326 14,229 17,097 19,854

Senior Health Insurance Policy Red Carpet Benefits Hospitalization Cover: In-patient hospitalization expenses for a minimum of 24 hours. Includes room rent and boarding @1% of sum insured subject to a maximum of Rs. 4,000/- per day. ICU expenses per day @ 2% of sum insured Nursing expenses Surgeon's fees, consultant's fees, Anesthetist's and specialist's fees, per illness @ 25% of sum insuredCost of blood, oxygen, pacemaker Cost of drugs and diagnostic tests @ 50% of sum insured per hospitalization Cataract (both eyes included), up to Rs.15,000/Emergency Ambulance Charges for transporting the Insured Person to the Hospital @ Rs.600/- per hospitalisation and Rs.1200/- per Policy period

Sum Insured(Rs) Limit of Companys Liability (Rs.) Treatment for Cardiovascular Diseases / Cerebrovascular Accident/Cancer and breakage of Bones Renal Complications All other Major Surgeries 1,00,000 2,00,000 3,00,000 4,00,000 5,00,000 75,000 1,50,000 1,60,000 1,70,000 1,80,000 75,000 1,50,000 1,60,000 1,70,000 1,80,000 60,000 1,20,000 1,30,000 1,40,000 1,50,000

Post-Hospitalization Post-hospitalization - a lumpsum calculated at 7% of the hospitalization expenses (excluding room charges), subject to a maximum of Rs 5,000 is payable.

Tax benefits in Senior Health Insurance Amount paid by any mode other than cash is eligible for relief as provided under Section 80 D of the Income Tax Act Claims Procedure Call the 24-hour helpline 1800 425 2255 for assistance Inform the ID number/policy number for easy reference In case of a planned hospitalisation, please inform 24 hours prior to admission into the hospital In case of emergency hospitalisation, information to be given within 24 hours after hospitalization At non-network hospitals, payments must be made upfront and then reimbursement will be effected on the submission of documents

Star Advantages No Third Party Administrator; direct in-house claims settlement Faster & hassle-free claim settlement. Cashless hospitalization, Network of more than 4700 hospitals across India 24x7 Toll- free Helpline Free General Physician Consultation over phone. Doctors on duty 24x7. By quoting the policy number, any person can contact our Doctor on the toll free number 1800 425 2255 for medical advices. Free Health magazines are issued to policy holders at regular intervals

MEDI CLASSIC
The comforts and luxuries of today's life come at a price-the price of uncertainties. Of the uncertainties, health of oneself and one's family is of prime concern. Add to this, the fact that medical expenses are getting dearer. One ailment is all it takes to wipe out years of savings that was meant to realize your dreams. Mediclassic Insurance from Star Health is a policy that aims to provide reimbursement of hospitalization expenses incurred as a result of illness/disease/sickness and/or accidental injuries, so that you can keep your dreams alive. Pre- Medical screening Compulsory medical check up is done for persons above 50 years of age at the cost of the company Pre-Existing Diseases / Illness Are covered after 48 months of continuous insurance with us

Policy Benefits Hospitalisation Cover : In-patient hospitalisation expenses for a minimum of 24 hours.Includes room rent and boarding @2% of sum insured,subject to a maximum of Rs.4000/- per day Nursing expenses Surgeon's fees, Consultant's fees, Anaesthetist's and Specialist's fees Cost of medicines and drugs Emergency ambulance charges for transporting the insured patient to the hospital upto a sum of Rs 750/per hospitalisation and overall limit of Rs 1500/- per policy period Pre-Hospitalization & Post-Hospitalization Pre-hospitalisation medical expenses upto 30 days prior to date of admission Post-hospitalization - a lumpsum calculated at 7% of the hospitalization (excluding room charges) subject to a maximum of Rs.5000 is payable

No-Claim Discount Discount ranging from 5%- 25% for every claim-free year (except for the Family Package Plan)

How much to pay Sum Insured (in Rs) 65 yrs 50000 100000 150000 200000 250000 300000 350000 400000 500000 1000000* 5 mths - 35 yrs 66 yrs - 70 yrs 575 700 1200 1350 1800 2000 2350 2600 2800 3150 3300 3650 3750 4150 4200 4500 4900 5400 7465 7965 36 yrs - 45 yrs 71 yrs - 75 yrs 1320 NA 2447 3000 3400 4200 4583 5300 5548 7200 6170 8200 7408 10196 8700 11451 10700 13958 13265 16525 46 yrs - 55 yrs 76 yrs - 80 yrs NA NA 4547 4872 6717 7284 8768 9574 10696 11744 12625 13914 15964 15964 16242 18015 19859 22113 NA NA 56 yrs NA 6029 9284 12420 15433 18449 21341 24236 30023 NA

Service Tax extra *Renewal upto 65 years for Rs. 10,00,000/- Sum Insured Option. Rating for Family Package (Available for persons below 45yrs. The sum insured is apportioned equally among insured family members) Sum Insured Rs 200000 Sum Insured Rs.300000 2Adults 2348 3400 2Adults+1Child 2238 3825 2Adults+2Children 2320 4080 1Adult+1Child 2168 3230 1Adult+2Children 2206 3280

For Groups Group Size add-on covers & service tax) Upto 500 persons 501-1000 1001-3000 3001-7000 7001-10000 > 10000

% of discount on Premium (excluding NIL 2.5% 5.0% 7.5% 10% 12%

Optional Benefits On Payment Of Additional Premium Hospital Cash: Provides for payment of Rs.500 for each completed day of hospitalisation. Maximum per day is Rs500 and maximum per hospitalization is Rs1500/-. Maximum payable during the entire policy period is Rs3000. This benefit is payable only following an admissible hospitalization claim. Applicable for persons between 21 yrs and 60 yrs. Premium ranging from Rs.200 to Rs. 350 per person, depending upon the age. Patient Care: Available for persons above 65 years. It pays for the attendant charges after discharge from the hospital @ Rs 400 per day to a maximum of 5 days per hospitalization. The engagement of such attendant must be recommended by the attending physician. A waiting period of 2 days is applicable. Premium Rs 300 per person. New Born Baby cover: Available with Family package plan and provides for your new-born from birth up to 5 months. Thereafter the baby can be covered as a regular person. The sum insured is restricted to 10% of the sum insured in respect of the mother. This cover is not available for immunization expenses / post-natal expenses. Premium 10% of policy premium. Tax Benefits Amount paid by any mode other than by cash for this insurance is eligible for relief under Section 80D of the Income Tax Act What cannot be claimed? Treatment of illness/disease/sickness contracted by the insured person during the first 30 days from the commencement date of the policy First Two Years Exclusions: Cataract, Hysterectomy for Menorrhagia or Fibromyoma, Replacement surgery for knee and/or joint(other than caused by an accident), Prolapse of intervertebral disc (other than caused by accident), Varicose Veins and Varicose Ulcers First Year Exclusions: Benign Prostate Hypertrophy, Hernia, Hydrocele, Fistula in anus, Piles, inusitis and related disorders, Congenital internal disease/defect, removal of gallstones and renal stone Naturopathy treatment Expenses which are purely diagnostic in nature with no positive existence of any disease Treatment of Congenitall external disease/defects/anomalies Expenses which are mainly cosmetic in nature Claims Procedure Call the 24-hour helpline 1800 425 2255 for assistance Inform the ID number / policy number for easy reference In case of planned hospitalization, please inform 24 hours prior to admission into the hospital In case of emergency hospitalization, information to be given within 24 hours after hospitalization In non-network hospitals, payment must be made upfront and then reimbursement will be effected on the submission of documents

Family Health Optima

While choosing a health insurance plan, make sure you consider Family Health Optima. This is an exclusive insurance plan for the entire family under a single roof- one family one policy one premium and one sum insured that floats among the persons insured net result : considerable flexibility and economy.

A Super Saver Policy among Family Health Insurance Plans Single Sum Insured Coverage for entire family Single Premium Considerable saving in premium as the family is covered under one policy Who can take this Insurance? Any person aged between 5 months and 60 years residing in India can take this insurance. Dependent children up to 25 yrs can be covered Family Includes Proposer, spouse, dependent children upto 25 years, who are economically dependent on their parents Pre- Medical screening Compulsory medical check up is done for persons above 50 years of age at the cost of the company Pre-Existing Diseases / Illness Are covered after 48 months of continuous insurance with us Policy Benefits Hospitalisation Cover: Protects the insured person for in-patient hospitalisation expenses for a minimum of 24 hours. These expenses include room and boarding charges as per policy conditions Nursing expenses Surgeon's fees, Consultant's fees, Anesthetist's and Specialist's fees Emergency ambulance charges for transporting the insured patient to the hospital upto a sum of Rs.750/- per hospitalization and overall limit of Rs.1500/- per policy period

Pre and Post Hospitalisation Cover Pre-hospitalisation medical expenses upto 30 days prior to the date of admission Post-hospitalisation calculated at 7% of the hospitalisation expenses (excluding room charges), subject to a maximum of Rs.5000 is payable How much to pay? A: Adult C: Children up to 25 yrs. NA: Not Available Sum Insured: Rs. 1,00,000 5 Months - 45 Yrs 2A 1A + 1C 1A + 2C 1A + 3C 2A + 1C 2A + 2C 2A + 3C 1765 1515 1640 1785 1890 2025 2165 46 Yrs- 55 Yrs NA NA NA NA NA NA NA 56 Yrs- 60 Yrs NA NA NA NA NA NA NA

Age of the oldest family member covered should be taken for premium calculation Service tax extra Discount A discount of 10% on Premium is allowed on renewal of the policy if there is no claim in the immediately preceding year of the policy. This discount is not cumulative Tax Benefits in Family Health Insurance Amount paid by any mode other than by cash for this insurance is eligible for relief under Section 80D of the Income Tax Act

What cannot be claimed? Treatment of illness/disease/sickness contracted by the insured person during the first 30 days from the commencement date of the policy First Two Years Exclusions: Cataract, Hysterectomy for Menorrhagia or Fibromyoma, Replacement surgery for knee and/or joint (other than caused by an accident), Prolapse of intervertebral disc (other than caused by accident),varicose veins and varicose ulcers First Year Exclusions: Benign Prostate Hypertrophy, Hernia, Hydrocele, Fistula in anus, Piles, Sinusitis and related disorders, congenital internal disease/defects, removal of gallstones and renal stone Naturopathy treatment Expenses which are purely diagnostic in nature with no positive existence of any disease Expenses incurred for non-allopathic treatment Treatment of external Congenital disease/defects/anomalies Expenses which are mainly cosmetic in nature

Claims Procedure Call the 24-hour helpline 1800 425 2255 for assistance Inform the ID number/policy number for easy reference In case of a planned hospitalisation, please inform 24 hours prior to admission into the hospital In case of emergency hospitalisation, information to be given within 24 hours after hospitalisation

STAR ADVANTAGES
No Third Party Administrator; direct in-house claims settlement Faster & hassle-free claim settlement Cashless hospitalization Network of more than 4600 hospitals across India 24 x7 Toll- free Helpline Free General Physician Consultation over phone. Doctors on duty 24x7. By quoting the policy number, any person can contact our Doctor on the toll free number 1800 425 2255 for medical advices.

OTHER PRODUCTS

Medi Classic Under this particular policy, those insured will be covered for both pre- and posthospitalization health care expenses. This also includes all expenses incurred for nursing, ambulance costs, and the cost of medicines, drugs and other necessary medical items used during a procedure. Even the fees of your specialist, be it surgeons, neurologists, etc, are covered. Medi Premier There are two distinct sections that you will find in this plan. Section 1 deals with the coverage of unexpected illness, while section 2 concerns itself with guaranteeing those insured with a 50% assured amount in case of a diagnosis of certain health conditions like cancer, strokes, or renal failure.This plan is a good idea for those who expect to live a long full life, and would like to cater for as much as they can for expected and serious diseases or conditions. True ValueThis is the one policy that Star Health has initiated to rope everybody in this one is for the masses of India. You will find that there is a wide range of sum assured options ranging from Rupees 30-80,000 if you opt for this one.This cover also promises adequate coverage for hospitalization, nursing and the cost of blood, oxygen and medicines. Your doctors fees are also covered here. Super SurplusThis plan is available in two variations one for individuals, and another for the entire family. It is recognized as a good choice for protection at a significantly low price. The maximum sum assured under this cover is of Rupees 10,00,000. Senior Citizen Red CarpetAs the name suggests, the coverage found here is applicable for senior citizens in India. This means that only men and women over the age of 60 years are allowed to apply.All pre-existing conditions and diseases are covered during the first year. You will find that in-patient hospitalization, the cost incurred for nursing, medicines, drugs and doctor consultations are all included here. Family Health OptimaThis can be considered to be the cheapest option for Indians looking for a provider that covers an entire family under a single sum assured. Every family member between the age of 5 months and 60 years is eligible to benefit from this policys coverage. Star Netplus Specially initiated for victims of HIV, this policy has no age limitations for applicants. Only people who are medically diagnosed as being HIV positive in India are considered for coverage. Diabetes Safe InsuranceOnly individuals who have Diabetes Mellitus Type II can apply for this plan. It offers coverage to these individuals for treating conditions that are common among people suffering from this disposition. Conditions included here are:

1. Diabetic Retinopathy 2. Diabetic foot ulcer, and 3. Diabetic Nephropathy

NEWS PAPER ARTICLES

CONSUMERS VIEWPOINT ABOUT STAR

Customer Appreciation Read what our customers have to say about us. Many thanks to make me feel that, "I am part of Star Health Care family and caring like a family member at the time of crisis"... happily associated with Star health - JitendraVerma I am very thankful to you for passing a Cashless hospitalization with a prompt and favorable reply from your side for the Family Health optima policy vide no. P/171114/01/2009/002513 & Previous Policy No.P/171114/01/2008/001070.Looking forward for the same cooperation from your side. Once again thank you very much. I really appreciate your prompt service - D.V.Ramudu,Kurnool, Chennai Many thanks for a very prompt claim process. This is the first claim I ever made though I have the insurance for the past 4 years and was worried on the time it will take for me to get my claim addressed. The star health insurance co- ordinator for our company was very supportive and I got the claim settled well before my expected time. Thanks for doing a good work - Karthikeyan V, Chennai I am very thankful to you for passing a Cashless hospitalization with a prompt and favorable reply from your side for the Family Health optima policy vide no. P/171114/01/2009/002513 & Previous Policy No. P/171114/01/2008/001070. Looking forward for the same cooperation from your side. Once again thank you very much. I really appreciate your prompt service. - Ashok L. Ghadi I have received the money which has been deposited by me for Insurance by your proper action and I am very obliged by your quick proper action which I never got erlier from any one. Thank you for your SYMPATHETIC HUMANITARIAN attitude to the people like me. - SibnarayanMisra, West Bengal Thanks for your prompt action and support. My mom was operated for laparoscopic cholecystectomy and you settled the claim within no time. Thanks for your co-operation and I really appreciate it - AmitPrabhudesai, Chennai Many thanks for settling my claims. I appreciate all the consideration shown and allowing maximum benefit. This is indeed a big support at a time of trial for a cancer patient going thru very high cost treatment. Let me also thank IRDA for kind follow up - Gopalan, Chennai

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TOPIC INTRODUCTION TRAVEL INSURANCE SENIOR CITIZEN INSURANCE MEDI CLASSIC FAMILY HEALTH OPTIMA STAR ADVANTAGES OTHER PRODUCTS NEWS PAPER ARTICLE CONSUMERS VIEWPOINT ABOUT STAR BIBLIOGRAPHY ACKNOWLEDGEMENT PRESENTED BY

Pg.no

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BIBLIOGRAPHY
THE INFORMATION OF THE COMPANY WAS DERIVED FROM

1) www.starhealth.in 2) www.google.com 3) We also approached a insurance agent Mr. Mustansir Bootwala 4)We also visited the company and met Mr. Abhishake Bhiya

ACKNOWLEDGEMENT