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FAMILY
FROM:

CRISIS SHELTER

OF EL PASO
Thursday, September 15, 20113:17 PM

B;4i~ii~(ij*,l

TO:

MISSION

The Mission of the center is to empower homeless families in crisis become a positive osset in society, improving their quality of life by meeting their physical, emotional, psychological, and spiritual needs and promoting self-sufficiency.

Family Crisis Shelter ofEI Paso 2900 Rosa Ave. El Paso, TX 79905 Phone: (915)603-4865 Toll Free: (866)-876-3242
Fax: (915)613-3967

To Whom It May Concern: Family Crisis Shelter ofEI Paso is committed to assist families that refuse to be broken due to hornelessness. We provide shelter to families consisting of both parents or single mothers or fathers with their children. Here they can take warm showers, prepare homemade meals, and sleep on a bed in their own private room every night. I know that the building is not up to code, but I have been trying very hard to fix all the problems from the first day I was made aware of them. I have had a difficult time doing it on my own, due to the fact that I have, been funding the shelter from my personal business, and this is why I'm asking for your help. The court has ordered to vacate the shelter by September 28,2011, and I am asking for your help to find shelter for 14 families. The families consist of26 adults and 34 children. I have the support of Judge Daniel Robledo, who is committed to assist me and overseeing this case until it gets resolved. I am asking the city to please take an urgent humanitarian action to avoid sending these families to the streets. I need to do the remodeling as soon as possible and re-open the shelter. All I want is to meet this basic need, to provide a place that can assist them until they become self-sufficient. I am requesting a meeting with Bill Lilly from the Community Development Department, Mayor John Cook and City Manager Joyce Wilson. I have spoken almost 2 weeks in person with my Representative Cortney Niland, District 8 and have not heard from her to assist me in relocating the 14 families that are living in the shelter. I look forward in meeting with you and resolving this urgent matter. Thank you,

David Arellano CELL (915)231-8744

1 Attached

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7/2012

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Acosta, Vanessa N.
From: Sent: To: Subject: Importance: Wilson, Joyce A. Monday, December 19. 201111:51 AM Acosta, Vanessa N.; Callan, Jennifer F FW: Family Crisis Center & Dame La Mana
High

I I I

This is the Sept email summary of the incident

You all need to close this out and focus on other stuff

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City Manager From: Niland, Cortney Sent: Friday, September 23,2011 5:50 PM To: Wilson, Joyce A.; Mayor John Cook; Lilly, William L.; Austin, Mark; Allen, Gregory; Sliva, Rocio A. Subject: Family Crisis Center & Dame La Mana

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To all Billy Lilly and myself were invited by Mr. David Arellano the director of the Family Crisis Center located at 2900 Rosa Ave. Our intention, was to inform the occupants upon condemnation of the property next week, there would be space for them at the Salvation Army. We wanted to make sure they knew that arrangements had been made and they had options ( and Mr. Arellano agreed we could do this). Mr. Lilly and I requested PD join us in order to insure peace. We arrived at the facility at 10:00 a.m. this morning and peacefully with the EPPD, the Salvation Army director, a case worker, Bill Lilly and myself approached the facility and asked if we co~ld come in and let the occupants know about the arrangements that had been made on their behalf. The discussions were , civil and productive until the arrival of Ms. Arrelllano who apparently is the sister to Mr. Arellano and the director of Dame La Mano. Ms. Arrellano was very hostile, yelling and demanded we leave othe facility. Once again, I remind you she is not the director of this facility and the director himself (Mr. Arellano) had invited us. Ms. Arellano screamed, yelled and told the Family Crisis Center occupants the arrangements that had been made on their behalf thru the city: "were not safe because the Salvation Army is infested with bugs and women get raped there." Both of these statements are false. The family crisis center facility is inhabitable and unsafe. I am concerned for the occupants safety and am worried about any director that uses fear and coercion when dealing with these at risk people. The Salvation Army director invited the occupants to lunch today and told them he would provide them with a tour of the Salvation Army facility so they could see for themselves the condition of the facility. Some ofthe occupants (about 6 women) took them up on his offer. Some questionable inquiries from the occupants arose during the tour with the director of the Salvation Army: the occupants of the Family Crisis Center asked the director of the Salvation Army 11 How much do we have to pay to live here?" The director who was taken back said, "nothing ....why? The occupants of the Family Crisis Center told her that at the Family Crisis Center and Dame La Mano : occupants are required to forfeit half oftheir pay check and all of their food stamps. This gives me even more concern. If they are stealing these homeless citizen's food stamps, that is a felony. I would like a full investigation launched into both facilities ASAP. I am truly concemed for these people welfare. Special thanks to Mr. Lilly, Commander Austin, and John Martin with the Salvation Army for their help in this sensitive manner.
1

Sincerely, Cortney
Representative Cortney Niland "When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles can happen." - Arland Gilbert

I~

Unknown
From:
Sent: To: Subject: Lilly, William L. Wednesday, September 21, 2011 1:39 PM Wilson, Joyce A; Mayor; Niland, Cortney FW: Regarding the Families from Family Crisis Responsive

Categories:
FYI

From: Camille Castillo [mailto:ccastillo.epch@elp.twcbc.com]

Sent: Wednesday, September 21, 2011 12:52 PM

To: Lilly, William L. ee: Carol Bohle Subject: FW: Regarding the Families from Family Crisis

Good Afternoon! As per the information that you had shared with Carol and I last Thursday ~egarding the Family Crisis Center (Dame La Mano) and the court order; John, Carol and myself were able to discuss it further after our meeting and scheduled a meeting for the following day. Attendees at the meeting were John Martin, Loraine Velasquez (S.A. Shelter Director), David Arellano (Family Crisis Center), Carol and myself. David came well prepared to the meeting, he had a detailed list of the number of families and their composition which Salvation Army needed. The end result was that Salvation Army was going to take in the majority of the families; 2 families already had other arrangements. We had also agreed to a press release depicting how these two agencies are working together to help homeless families. So when Lorraine called me late yesterday and gave me the bad news, I was shocked. You probably are already aware, but wanted to let you know.
Camille Castillo
EI Paso Coalition for the Homeless 6044 Gateway East, Suite 211 EI Paso, TX 79905 915-843- 2158 915-843-2184 (fax)

From:

Lorraine_ Velasquez@uss.salvationarmy.org

[mailto:Lorraine_ Velasquez@uss.salvationarmy.org]

Sent: Tuesday, September 20, 2011 5:20 PM

To: Camille Castillo Sullject: Regarding the Families from Family Crisis

Per our last conversation with David from Family Crisis Shelter on Friday the 16th of Sept. Salvation Army agreed to help
provide shelter to the families that were going to be displaced due the construction at Family Crisis. We the Salvation
1

You probably are already aware, but wanted to let you know. Co.Vv\({(e C o.st(((o
EI Paso Coalition for the Homeless 6044 Gateway East, Suite 211 EI Paso, TX 79905 915-843-2158 915-843-2184 (fax)

From: Lorraine Velasquez Sent: Tuesday, September 20, 2011 5:20 PM To: Camille Castillo Subject: Regarding the Families from Family Crisis

--

-- .
:

Per our last conversation with David from Family Crisis Shelter on Friday the 16th of Sept. Salvation Army agreed to help provide shelter to the families that were going to be displaced due the construction at Family Crisis. We the Salvation Army agreed to take in up to two families per day beginning Monday the 19th of Sept. Yesterday, the 19th of Sept. Salvation Army employee Gina Estrada received a phone call from David stating that no families would be coming to stay at our shelter. David stated that two families were housed and the rest simply did not want to come and stay. We the Salvation Army currently have a large waiting list that was put on hold to help accommodate the needs of David's shelter; however once we were informed that none of the families would be coming we opened up our list and have been successfully filling our spaces. At this point if Family Crisis Shelter still needs assistance they would have to be placed on the waiting list. Thank You, Shelter Supervisor Lorraine Velasquez

P.S. Camille if you can forward the information below to Gary and La Posada TLC it would be greatly appreciated. Center For Children EI Paso 2116 N. Stevens St. 915-562-4765 Star At-Risk Youth Services Sandra Salazar (OutReach Worker)

They have helped with suicide threats in the past but not sure for what ages.

Unknown From:
Sent:
Wilson, Joyce A. Thursday, September 22, 2011 3:54 PM Lilly, William L. Morrison-Vega, Victor; Maguire, Thomas J.; Stern, William V. RE: Dame La Mano Responsive

To: Cc:
Subject:

Categories:

City Manager

From: Lilly, William L.

Sent: Thursday, September 22, 2011 3:36 PM

To: Wilson, Joyce A. Cc: Mayor; Niland, Cortney; Morrison-Vega, Victor; Maguire, Thomas J.; Stern, William V.
Subject: Dame La Mano

Importance:

High

I received a visit today from Rose Arellano and Rosa Cabrera of Dame La Mano. They were inquiring what they needed to do to obtain a permit for a tent and portable bathrooms, to be located at 1014 Virginia, to house the occupants required to vacate 2900 Rosa. They indicated the residents went to the Salvation Army today and were told they had a waiting list. I told them that it was probably because David Arellano of Dame La Mano called the Salvation Army on Tuesday and informed the Salvation Army that the occupants simply did not want to move there. They then C1hangedthe story and said the residents did not want to go there because the Salvation Army had bedbugs. I took them to BPI and met wi Tom Maguire. Mr. Maguire indicated to them that the City would not be able to issue a permit to allow individuals to be housed. I followed up wi a call to John Martin at the Salvation Army and explained what was going on. Mr. Martin indicated they still had room to house families ancl they would welcome Dame La Mano relocates. A call was then made to David Arellano to inform him there was still availability at the Salvation Army. Mr. Arellano's position was he could not force them to go to the Salvation Army. I indicated we were aware of that but just wanted him and them to know arrangements were made and are still available. I As an editorial, I believe Dame La Mano is doing everything they can to keep the residents und1erthe auspices of Dame La Mano. I am preparing a letter to Dame La Mano outlining the history of the 2900 Rosa property and the City's support to the organization in general

IAll-339

EL PASO POLICE DEPARTMENT INTERNAL AFFAIRS DIVISION ADMINISTRATIVE STATEMENT - WITNESS COMPLAINANT: Rosa Cabrera . ADDRESS: 3726 Star Beach Ln. EI Paso, Texas 79936 PHONE: (915) 356-0272 This statement is given voluntarily to: Detective Vanessa Acosta # 2057 of the EI Paso Police Department Internal Affairs Division By: David Arellano D.O.B.: 10/03/1978 Address: 3922 Emory Rd. El Paso, Texas 79922 Phone: (915) 231-8744 Date/Time: 12/27/201111 Approx. 1345 hrs My name is David Marcos Arellano and I am 33 years of age. I am the owner of the Family Crisis Shelter of EI Paso located at 2900 Rosa which is a non-profit organization. I am giving this statement voluntarily to Detective Vanessa Acosta # 2057. I have not been forced, promised, or threatened in any manner to give this statement. I also understand that willful misrepresentation of any fact in a sworn document can subject me to possible charges of Perjury. About the first week of September 2011 I met with a Judge Robledo reference a court enforcement to shut down the Family Crisis Shelter of EI Paso. After the court hearing I was ordered to shut down the crisis center by September 27 or September 29, 2011. Everything was in process right after the court hearing to try to place residents at other bousing facilities. I went in person to Courtney Niland office in person asking for assistance in August 2011 because prior to the court hearing I knew I had to close the shelter down to renovate the building. She told me that she could not help me because she didn't put those people in danger there and that it was my problem not hers of the city. Ms. Niland told me that it was illegal and no one knew families were staying there. I told her that the Mayor knew and had called me in the past to assist a family between November -December 2010. Even Mr. Robinson from City Hall cooked a Thanksgiving Dinner for the residents at the shelter. I told Ms. Niland that she was new and didn't know the homeless situation. Ms. Niland told me that she was done and couldn't help me. After I left her office I made other attempts to get assistance from Courtney Niland but she never returned my calls. I then sent an email on September 15, 2011 to the Mayor, Bill Lily, City Manager and the City Attorney telling them Ms. Niland would not return my phone calls. I then contacted the Homeless Coalition and we set up a meeting to find housing for the residents at the family crisis center. I met with Camille and Carol from the Homeless

VA2057

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Coalition and John Martin and two of his staff members from the Salvation Army. We all came to the conclusion that the Salvation Army was going to take all of the families. I believe after that meeting we couldn't do anything right away because there were no case workers on the weekend for the Salvation Army. That weekend I explained to all the residents that we had found housing and the Salvation Army was going to take them in. That Monday of that week two of the families decided not to go to the Salvation Army. I believe the families stayed somewhere else. I don't remember if I called the Salvation Army or if they called me. I spoke to John Martin and told him the families refused to go and that I could not force them to stay there. I then believe that the Salvation Army bad contacted Courtney Niland telling her the residents refused to move there. I then received a phone call on September 22, 2011 from Ms. Niland who was very angry. Ms. Niland told me that how come I hadn't sent all the residents to the Salvation Army. I told Ms. Niland that I could not force them to go to a place where they did not want to go. I believe I was in conference with Mr. Bill Lily and her over the phone. I told Ms. Courtney Niland that she is welcomed to come to the Family Crisis Center and tell the residents that there was room in the Salvation Army. I told Ms. Niland that I no longer wanted to talk to her because she didn't want to help me before this. I invited Courtney Niland only and I did not invite all the people she brought to the Family Crisis Center. I believe that was on a Thursday when I spoke to Ms. Niland and Mr. Lily. On Friday September 23,2011 I received a phone call from Sylvia Contreras who is a volunteer and calls me and tells me there is a lady there with six to eight cops and telling the residents they need to leave. I asked Sylvia if they had an eviction letter or any documents that they could go in. I told Sylvia if they didn't I told her to ask them to leave. At that time I did not know it was Courtney Niland and I was working at the time and I couldn't go at the moment so I called my sister Rosa Cabrera to go to the Family Crisis Shelter of EI Paso to see what was going on. My sister from there took over once she arrived at the Family Crisis Shelter of EI Paso and I believe asked them to leave. I was advised by Detective Acosta that the investigation is against Internal Affairs could not investigate the city representatives. the officers and that at

My complaint is against the officers at the Family Crisis Shelter of EI Paso for trespassing onto the property. Too me they should of never gone inside the Family Crisis Shelter of EI _P~o wit.b9uLmy~ conse]!t.
I

1. Do you have anything to add that may not have been covered by questions the interview that is relevant or important to the investigation? .
I

during

I feel it was very improper of the police officers to go to my facility without myself calling them to evict and trespass. I feel their presence gave the impression to our clients that they were going to get arrested if they didn't leave the Family Crisis Shelter of EI Paso.

2.

Can you identify any other persons who might have information relative investigation? Sylvia Contreras 915-887-8053, Bill Lily, Andrea Smithy (resident,volunteer), Villarreal (resident), Maribel(resident)

to this Irma

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Lozada, Dorothy G.
From: Sent: Lilly, William L. Monday, December 12, 2011 2:42 PM Taylor, Marie A. FW: Family Crisis Shelter/Dame La Mana City_responseJetter.doc

To:
Subject: Attachments:

From: Wilson, Joyce A,

Sent: Monday, September 26, 2011 12:01 PM

To: Lilly, William L.; Austin, Mark

Subject: FW: Family Crisis Shelter/Dame La Mano
Bill, I want to follow up with these folks to make it clear that (1) they are closed on Wed; (2) they need to relocate their folks - no tents on the lot; (3) I want to know if they are doing anything inappropriate in terms of requiring folks to pay to stay there; (4) I want to freeze city funds to this group until further notice. Keep me posted. City Manager

From: Dame la Mano Crisis Pregnancy Center [mailto:damelamanocpc@aol.com]

Sent: Friday, September 23, 2011 8:03 PM To: Lilly, William L.; Guevara, Joseph P.; Niland, Cortney; Wilson, Joyce A.; Hamlyn, Deborah G.;
VegaVX@elpasotexas.gov; Mayor Subject: Re: Family Crisis Shelter/Dame La Mano City Response letter see attchment!

w;n
Rose Arellano Cabrera M.Ed Executive Director Dame la Mano Crisis Pregnancy 1014 S Virginia St EI Paso, TX 79901 f9-1-5}-546-4040effiee (915) 356-0272 Cell www.damelamanocpc.org Center

-----Original Message----From: Lilly, William L. <LillyWL@elpasotexas.gov> To: 'DamelamanoCPC@aol.com' <DamelamanoCPC@aol.com> Cc: Mayor <Mayor@elpasotexas.qov>; Niland, Cortney <NilandCC@elpasotexas.gov>; Wilson, Joyce A <WilsonJA@elpasotexas.gov>; Hamlyn, Deborah G. <HamlynDG@elpasotexas.gov>; Morrison-Vega, Victor <MorrisonVegaVX@elpasotexas.gov> Sent: Thu, Sep 22, 2011 6:33 pm Subject: Family Crisis Shelter/Dame La Mana Regarding; Family Crisis Shelter 2900 Rosa Avenue

September 23,2011 NIr. William Lilly Two Civic Center Plaza 8th Fi.

El Paso, TX 79901
Mr. William Lilly: This letter is in response to a letter sent to Dame La Mano on September 22, 201 1. We are an organization that began helping people over 17 years ago. We don't just consider ourselves a grassroots organization, we also consider ourselves a "heartroots" organization, because our mission and goals to heJp people come from our heart. There is a documented need for shelters for homeless families in the City of El Paso. Our Family Crisis Shelter was opened, not because we read a report documenting that there was a need, but because we met these homeless families, saw their faces and understood their needs. We love am community, these are the people we interact with on a daily basis. When you consider that we receive minimal government funding and in fact depend on internal fund-raising for 80% of om working budget, it is quite an accomplishment that we are able to assist approximately 1600 women and children (on a yearly basis) who would otherwise be homeless or living in abusive homes. Om understanding as to why the homeless families (occupants) "simply did not want to stay at the Salvation Army", is tbat they are concerned about the bed bug infestation at the Salvation Army, as we have seen children with bed bug bites on their bodies. Om plan for the Family Crisis Shelter, is to apply next week for a Temporary Certificate of Occupancy for the 1st floor only. We will continue to work on the needed improvements to bring the building into full compliance as soon as possible. Our-plan fOT the families is trr offer tnenr alternative emergency 'housing with privateindividuals and local churches that have made a commitment to help us in OUT commitment to help these homeless families. Today, September 23rd, City staff came to our shelter accompanied by police lofficers. Maybe there is a difference in people's frame of reference, but we fail to see why City staff would bring police officers and enter the property without permission or a warrant. We are considering pursuing legal action regarding this incident. I There is one issue that we believe may be due to some miscommunication, regarding audited financial statements. OUf CPA, Mr. Fernie Aceves, has completed yearly audits of our financial statements since 2000. We can't seem to find any records of a Certified Public Accountant, Pro bono publico, conducting an audit of our financial records. We would appreciate additional information to update our records. -

We appreciate the help provided to us by the staff from the Building Permits and Inspections Department, we will continue to work with them to ensure that we come into full compliance. We do understand that the City of EI Paso must follow the "rules and guidelines established by Federal, State and Local funding agencies." Sometimes our activities do not seem to quite come together as planned, but we tend to follow the needs of the homeless, who are usually in crisis situations. Sincerely,

Unknown
from: Sent:
To: Hamlyn, Deborah G. Saturday, September 24, 2011 2:08 PM Lilly, William L. Fw: Family Crisis Shelter/Dame La Mano City_letter.doc_1.doc: City_letler.doc 1.doc Responsive

Subject: Attachments: Categories:

What is going on for heavans sake?! Sent using BlackBerry

From: Dame la Mano Crisis Pregnancy Center [mailto:damelamanocpc@aol.com] Sent: Saturday, September 24, 2011 01:00 PM To: Lilly, William L.; Niland, Cortney; Wilson, Joyce A.; Hamlyn, Deborah G.; Morrison-Vega, Victor; info@senatorjoserodriguez.com <info@senatorjoserodriguez.com>; City Attorney; cvalenzuela@co.el-paso.tx.us <cvalenzuela@co.el-paso.tx.us>; repreyesmedia@gmail.com < repreyesmedia@gmail.com>; cbenefield@governor.state.tx.us <cbenefield@governor.state.tx.us>; DAVIDMOVERS@aol.com <DAVIDMOVERS@aol.com> Subject: Re: Family Crisis Shelter/Dame La Mano

Dear City leaders: I am writing to you and have enclose a letter due to the malicious action taken by my city representative for district 8 Niland, who came in to our second shelter located at 2900 Rosa escorted with the police intimidating our clients and harassing the homeless population, never did she called me to make an appointment to come and speck to the clients along with the Salvation Army shelter, in fact we personally went to her on September 1, 2011 to informed her about the severe situation in relocating the homeless residents, she told us that "she cannot support our agency because we put theses families in these situations, and then she told she will give me a call of what she could do, but she nv~ c~lIed me, I called multiple times and she never replied. I would of welcome her with open arms, just -as I have welcomeour last city representative Beto O'Rourke who demonstrated his compassion and integrity in helping the homeless population, yet she came in with out a search warrant escorted with 9 police officers and traumatizing the children from our shelter and putting the clients in panic she became aggressive yelling and saying this place will be shut down on Monday! due her actions we currently have a child severely anxious and depressed. Instead of Ms. Niland acting with compassion and civil for her the district she represents she enter the shelter hostile, she was forcinq the homeless clients to go into the Salvation Army where is infested with bed bugs, I have made arrangements with the United Methodist to take families until we get funds to do the repairs. I am demanding that Ms. Courtney apology for her actions because she wasted tax money in using the police officer to come and break the law by entering into a property with no search warrant.

Rose Arellano Cabrera M.Ed Executive Director Dame la Mano Crisis Pregnancy Center 1014S Virginia St EI Paso, TX 79901 (915) 546-4040 Office (915) 356-0272 Cell www.damelamanocpc.org

----Original Message----From: Lilly, William L <LillyWL@elpasotexas.gov> To: 'DamelamanoCPC@aol.com' <DamelamanoCPC@aol.com> Cc: Mayor <Mayor@elpasotexas.gov>; Niland, Cortney <NilandCC@elpasotexas.gov>; <WilsonJA@elpasotexas.gov>; Hamlyn, Deborah G. <HamlynDG@elpasotexas.gov>; VegaVX@elpasotexas.gov> Sent: Thu, Sep 22, 2011 6:33 pm Subject: Family Crisis Shelter/Dame La Mano Regarding; Family Crisis Shelter 2900 Rosa Avenue

Wilson, Joyce A. Morrison-Vega, Victor <Morrison-

From: Taylor, Marie A.

Sent: Monday, September 26, 2011 8:42 AM

1"o:ShaaF, Anthony C. Cc: Lilly, William L. Subject: RE: Possible Termination

of Dame La Mano's $10,000 ESG Contract - do you want to instead proceed with an

If we don't have a contract in place, we don't have a contract to terminate action plan amendment and reallocate the funding? +Marle

From: Shaar, Anthony C. September 26, 2011 8:24 AM To: Taylor, Marie A. Cc: Lilly, William L. Subject: Possible Termination of Dame La Mano's $10,000 ESG Contract

Sent: Monday,

Marie, The City is interested in terminating Dame La Mano's $10,000 ESG contract, which was to begin on September 1, 2011, but has not yet been signed by all parties. Please give me your thoughts on how we could/should proceed with this action, including any possible legal repercussions that may ensue if this action is carried out. Thanks. Anthony C. Shaar Deputy Director Community and Human Development
(915) 541-4913

shaarac@elpasotexas.gov

Unknown
From: Sent:
Shaar, Anthony C. Thursday, October 13, 2011 11: 10 AM Lilly, William L. FW: Possible Termination of Dame La Mano's $10,000 ESG Contract Responsive

To:
Subject: Categories: Bill,

When should we know something on this? Anthony C. Shaar Deputy Director Community and Human Development
(915) 541-4913

shaarac@elpasotexas.gov

From:

Sent:""
To:

Cc: Subject:

Shaar, Anthony C. Tuesday, October 04, 201110:33 AM Lilly, William L. Taylor, Marie A. FW: Possible Termination of Dame La Mano's $10,000 ESG Contract

Bill, Have you spoken with Joyce about this? We're still holding the contract. Thanks. Anthony C. Shaar Deputy Director Community and Human Development
(915) 541-4913

shaarac@elpasotexas.gov

From:

Sent:
To:

Subject:

Shaar, Anthony C. Monday,-Septemeer26, 2001-1 9H:l1 AM Lilly, William L.; Taylor, Marie A. RE: Possible Termination of Dame La Mano's $10,000 ESG Contract.

1-

Thanks, Marie. I've asked Connie to hold off on finalizing the contract until we hear back from Bill. Anthony C. Shaar Deputy Director Community and Human Development
(915) 541~4913

shaarac@elpasotexas.gov

From:

Sent:
To:

Subject:

Lilly, William L. Monday, September 26, 2011 8:50 AM Taylor, Marie A.; Shaar, Anthony C. RE: Possible Termination of Dame La Mano's $10,000 ESG Contract

Let me talk further wi Joyce to see if she really wants to do that

Unknown
From: Sent:
To: Shaar, Anthony C. Tuesday, October 04, 2011 10:33 AM Lilly, William L. Taylor, Marie A. FW: Possible Termination of Dame La Mana's $10,000 ESG Contract Responsive

Cc: Subject: Categories: Bill,

Have you spoken with Joyce about this? We're still holding the contract. Thanks. Anthony C. Shaar Deputy Director Community and Human Development (915) 541-4913 shaarac@elpasotexas.gov

From: Sent:
To: Subject:

Shaar, Anthony C. Monday, September 26, 2011 9:01 AM Lilly, William L.; Taylor, Marie A. RE: Possible Termination of Dame La Mano's $10,000 ESG Contract

Thanks, Marie. I've asked Connie to hold off on finalizing the contract until we hear back from Bill. Anthony C. Shaar Deputy Director Community and Human Development (915) 541-4913 shaarac@elpasotexas.gov

From: Sent:
To: Subject:

Lilly, William L. Monday, September 26, 2011 8:50 AM Taylor, Marie A.; Shaar, Anthony C. _RE:J:>ossibLeTermination_QfDamela Mano's $lO,OOO_ESGContract

Let me talk further wi Joyce to see if she really wants to do that

From: Taylor, Marie A. Sent: Monday, September 26,2011 8:42 AM

To: Shaar, Anthony C.

Cc: Lilly, William L. Subject: RE: Possible Termination of Dame La Mana's $10,000 ESG Contract
If we don't have a contract in place, we don't have a contract to terminate action plan amendment and reallocate the funding? --Marie - do you want to instead proceed with an

From: Shaar, Anthony C. Sent: Monday, September 26, 2011 8:24 AM

To: Taylor, Marie A.

Cc; Lilly, William L. Subject: Possible Termination of Dame La Mano's $10,000 ESG Contract
1

Unknown
From: Sent: To: Subject: Categories: Wilson, Joyce A. Tuesday, September 27, 2011 3:49 PM Acosta, Emma RE: Family Crisis Shelter/Dame La Mano Responsive

Yes Those are residents and so we are investigating City Manager From: Acosta, Emma

that as part of the overall review

See you tonite at 6

Sent: Tuesday, September 27, 2011 3:36 PM

To: YJilson, Joyce A. Subject: RE: Family Crisis Shelter/Dame La Mano

Joyce, Thank you for the update. I've seen some of these women either selling items at street corners or asking for money. They sometimes wear t-shirts with the "Dame la Mano" logo. I don't know, as I have never asked them, if they in fact are part of the organization or just staying there. I do know that AI Velarde with the Child Crises Center had also commented the same concern to me. Hopefully the issue will be resolved in a positive manner.

City Representative District 3

(915) 541-4122

From: Wilson, Joyce A.

Sent: Tuesday, September 27,2011 3:16 PM

To: Acosta, Emma SUbject: RE: Family Crisis Shelter/Dame La Mano

No This site has been ordered to close by the court. They have to vacate on Thurs at latest. We have been trying to work with them to get the people relocated into other facilities -like Salvation Army - but the owner/manager has been pushing back and advising the residents that the SA is not safe etc. Recently they tried to get a permit to set up a tent and port-a-potty and were told NO they couldn't do that. This has been a major problem that should have been addressed a year ago but the Mayor intervened. to get them temporary occupancy permi~s but the group never brought the building up to code. It's been in court consistently and ordered to close and then given epenSions. This time we have to make them vacate because it's unsafe. Also there is a concern that the residents are Ibeing manipulated to give up some of their money to stay there. I don't know if it's true or not but I asked Bill Lilly to investigate and refer to PO, as well as freeze city monies until it's resolved. Cortney went to the site Friday with PO and Bill Lilly to try to help with the relocation but the owner apparently got hostile. Bill is responding to these issues. City Manager

From: Acosta, Emma

Sent: Tuesday, September 27, 2011 2:24 PM

To: Wilson, Joyce A. Subject: RE: Family Crisis Shelter/Dame La Mano

Is what is stated in the attached email correct?

City Representative District 3

(915) 541-4122

From:

Dame la Mano Crisis Pregnancy Center [mailto:damelamanocpc@aol.com]

Sent: Tuesday, September 27, 2011 12:54 PM

To: District #1; District #4; District #2; District #3; District #5; District #7; lucio.glenn@mail.house.gov Subject: Fwd: Family Crisis Shelter/Dame La Mano

~ Rose Arellano Cabrera M.Ed Executive Director Dame la Mano Crisis Pregnancy 1014 S Virginia St EI Paso, TX 79901 (915) 546-4040 Office (915) 356-0272 Cell www.damelamanocpc.orq

Center

-----Original Message----From: Dame la Mano Crisis Pregnancy Center <damelamanocpc@aoLcom> I To: LillyWL <LillyWL@elpasotexas.gov>; NilandCC <NilandCC@elpasotexas.gov>; WilsonJA <WilsonJA@elpasotexas.gov>; HamlynDG <HamlynDG@elpasotexas.gov>; Morrison-VegaVX <MorrisonVegaVX@elpasotexas.gov>; info <info@senatorjoserodriguez.com>; cityattorney <cityattorney@elpasotexas.gov>; cvalenzuela <cvalenzuela@co.el-paso.tx.us>; repreyesrnedia <repreyesmedia@gmail.com>; cbenefield <cbenefield@governoLstate.tx.us>; DAVI BMOVERS-<DAVIDMOVERS@aol:com> Sent: Sat, Sep 24, 2011 1:00 pm Subject: Re: Family Crisis Shelter/Dame La Mano

Dear City leaders:

I

I am writing to you and have enclose a letter due to the malicious action taken by my city representative for district 8 Niland, who came in to our second shelter located at 2900 Rosa escorted with the police intimidating our clients and harassing the homeless population, never did she called me to make an appointment to come and speck to the clients along with the Salvation Army shelter, in fact we personally went to her on September 1, 2011 to informed her about the severe situation in relocating the homeless residents, she told us that "she cannot support our agency because we put theses families in these situations, and then she told she will give me a call of what she could do, but she never called me, I called multiple times and she never replied.1 would of welcome her with open arms, just as I have welcome our last city representative Beto 0' Rourke who demonstrated his compassion and integrity in helping the homeless population, yet she came in with out a search warrant escorted with 9 police officers and traumatizing the children from our shelter
2

and putting the clients in panic she became aggressive yelling and saying this place will be shut down on Monday! due her actions we currently have a child severely anxious and depressed. Instead of Ms. Niland acting with compassion and civil for her the district she represents she enter the shelter hostile, she was forcing the homeless clients to go into the Salvation Army where is infested with bed bugs, I have made arrangements with the United Methodist to take families until we get funds to do the repairs. I am demanding that Ms. Courtney apology for her actions because she wasted tax money in using the police officer to come and break the law by entering into a property with no search warrant.

~ Rose Arellano Cabrera M.Ed Executive Director Dame la Mano Crisis Pregnancy 1014 S Virginia St EI Paso, TX 79901 (915) 546-4040 Office (915) 356-0272 Cell www.dameiamanocpc.org

Center

-----Original Message----From: Lilly, William L. <LillyWL@elpasotexas.gov> To: 'DamelamanoCPC@aol.com' <DamelamanoCPC@aol.com> Cc: Mayor <Mayor@elpasotexas.gov>; Niland. Cortney <NilandCC@elpasotexas.gov>; <WilsonJA@elpasotexas.gov>; Hamlyn, Deborah G. <HamlynDG@elpasotexas.gov>; VegaVX@elpasotexas.gov> Sent: Thu, Sep 22, 2011 6:33 pm Subject: Family Crisis ShelterlDame La Mano Regarding; Family Crisis Shelter 2900 Rosa Avenue

Wilson, Joyce A. Morrison-Vega, Victor <Morrison-

Unknown
From: Sent: To: Subject: Categories: Wilson, Joyce A. Tuesday, September 27,2011 3:49 PM Acosta, Emma RE: Family Crisis Shelter/Dame La Mano Responsive
~~'''''... "'<'"

r -

'j,(

:,~.)'

Yes Tlios'e'are residents and sowe a're investigating that as part of the overall review City Manager

See you tonite at 6,

From: Acosta, Emma

Sent: Tuesday, September 27, 2011 3:36 PM

To: Wilson, Joyce A. Subject: RE: Family Crisis Shelter/Dame La Mano

Joyce, Thank you for the update, I've seen some of these women either selling items at street corners or asking for money, They sometimes wear t-shirts with the "Dame la Mano" logo. I don't know, as I have never asked them, if they in fact are part of the organization or just staying there, I do know that AI Velarde with the Child Crises Center had also commented the same concern to me. Hopefully the issue will be resolved in a positive manner.

Emma Ilcasta
City Representative District 3
(915) 541-4122

From: Wilson, Joyce A.

Sent: Tuesday, September 27,2011 3:16 PM

To: Acosta, Emma Subject: RE: Family Crisis Shelter/Dame La Mana

No This site has been ordered to close by the court. They have to vacate on Thurs at latest. We have been trying to work with them to get the people relocated into other facilities -like Salvation Army - but the owner/manager has been pushing back and advising the residents that the SA is not safe etc. Recently they tried to get a permit to set up a tent and port-a-potty and were told NO they couldn't do that. This has been a major problem that should have been addressed a year ago but the Mayor intervened to get them temporary occupancy permits but the group never brought the building up to code. It's been in court consistently and ordered to close and then given extensions. This time we have to make them vacate because it's unsafe. Also there is a concern that the residents are being manipulated to give up some of their money to stay there. I don't know if it's true or not but I asked Bill Lilly to investigate and refer to PD, as well as freeze city monies until it's resolved. Cortney went to the site Friday with PO and Bill Lilly to try to help with the relocation but the owner apparently got hostile. Bill is responding to these issues.

City Manager

 I N

Agency Name

c
E

El Paso Police Department

ORI

J 0 N

TX071 0200

INCIDENT I INVESTIGATION REPORT ** Contains Restricted Names

UCR:26C UCR: UCR: Local Statute: Locnl Statute: Local Statute: 32.51 PC

OC~

11-'86158
Date / Time Reported

**

TH Oct 13, 2011

Lnst Known Secure

13:28 13:28 13:28

T
0 A T A

U FRAUD USE POSS OF IDENTIFYING INFO 1r2

jf3
Crime Incident Crime Incident Equiv Code: Equiv Code:

Crime Incident

Equiv Code: 26040038

o Att

0' Com

TH Oct 13, 2011

At Found

o Att o Com
OAtt

TH Oct 13, 2011

Location of Incident MO Weapon / Tools

4300 E Paisano Dr Eb, si Paso, TX 79905

'.'

o Com
Premise Type

Government/Public
Forcible Entry

Building
DYes Status

IOlfense I Tmcl CRCC

How Attacked or Committed

o No
Unknown

0' N/A Race Sex

1 I Type Individual 1/ Victims Victim/Business Name (Last, First, Middle)

V I C T I M

Injury

None Victim of Crime II I Relationship to Offenders

I Residency

Age/OOB

VI Santillana, Rogel'
Home Address

41
10/23/1969
Home Phone

T'fF

111

4300 E. Paisano, EL Paso, 1'X79905

Employer Name/Address VYR

(915) 544-9811
Business Phone

Make

Model

Style R:

Color

Lie/Lis

I VIN
I I: Other Involved Age/OOB Victim of Crime # 48 Race Sex

0
T H E R S I N V 0 L V E 0

CODES: V- Victim (Denote V2 V3) Name (Last, First, Middle) Code

0: Owner (if other than victim)

Reuortina

Person (if other than victim)

J01

Martin, John Wesley RESTRICTED 4852 Excalibur Dr Apt. B, EI Paso, TX 79902

10/26/1962
Home Phone

Home Address Employer Name/Address

(915) 838-7530
Business I'hone

Salvation Army 14300 E. PAISANO

Code Name (Last, First, Middle)

(915) 231-8882
Victim of Crime # I Age/DaB Race Se:

102

Santillana, Susana 4300 E. Paisano, El Paso, TX 79905

28 3/21//983
Home Phone

Home Address Employer Name/Address

(915) 544-9811
Business Phone

Status
Codes

L: Lost S: Stolen R = Recovered 0: Damaged (Check "0J" column if recovered for other iurisdictlon)
UCR

Z:

Seized

B:Bumed

C = Counterfeit

f Forged

F:

Found

U=Unknowll Serial Number

Victim #

Status - Date S -1011312011

Value

OJ

QTY

Property Description

Make/Model

77S

SI.OO

1.00

I
I i

R 0 P E R T Y

I
I

"

Number of Vehicles Stolen

10

0 ERIC G
Officer Signature Case Status:

Number Vehicles Recovered

Officer

(02181) CASTANEDA,
Signature

0 (0124 ~ HERNANDEZ,
Si~mture

Supervisor

FRANK S

Complainant

Case Disposition:

Further Investigation October 13, 20lJ

Printed at: 10/19/2011 13:21 by user: C919

Page:

I
-I

Incident I Investigation Report

El Paso Police Department

OCA:

IJ-286J58

Status

Codes

L=Lost Status

S = Stolen

R = Recovered

0= Damaged Type Measure

Z=Seized

B = Burned

C = Counterfeit I Forged Suspected Drug Type

F= Found

U = Unknown

Quantity

0
R

G
S

Offcnder(s) Suspected of Using 0 F F N D Drugs D Alcohol D Computer

OITcndcl'l Age: Ssn: Offender 4 Age: Ssn: Race: Sex: Race: Sex:

Offender 2 Age: Ssn: Offender 5 Age: Ssn: Home Address Race: Race:

Offender 3

0 N/A

Sex:

Age: Ssn: Offender 6

Race:

Sex:

0
R

Primary Offender Resident Status Resident Non-Resident Unknown

Sex:

Age: Ssn:

Race:

Sex:

Nnme(L, FM) AKA SSN: DaB. S U S P I Age

Home Phone Business Phone

Occupation Race Sex

I
Hgt

Business Address

Wgt

Scars, Marks, Tatoos, or other distinguishing features (i.e. limp, foreign accent, voice characteristics)

I Build

I Hair Style

I Hair Color I Hair Length

I Eye Color IGlasses

E
C T Hat Jacket Was Suspect Armed? Shirt/Blouse

I Coat/Suit
I
PantslDress/Skirt Direction of Travel Lie/Lis

Tie/Scarf Type of Weapon

I Socks I Shoes
Mode of Travel

I
1 Vin I
Age D.O.B.

VYR .. 1 Make
-

1 Model
DYes

l Style/Doors 1 Color

Suspect Hate I Bias Motivated: W Name (Last, First, Middle) I T N E Home Address S S Officer N A R speak card. to the follow E. Castaneda with It up. the director, be noted, third was should

o No

Type: SSN:

I
use the

Race

Sex

Home Phone

Employer

Phone

#2181,

unit the

5PAR751, regarding Vi-01 and information

responded information IO-02, through were

to

4300 not at

E. the

Paisano scene

(Salvation and

Army of information a case

Shelter), security provided number for

to

IO-01 party

on a possible the IO-Ol.

fraudulent

social

R
T I V E

officer

IO-Ol was issued

Printed at: lOll 9/201 1 13:21 by user: C919

Page

Unknown
From:
Sent: To: Wilson, Joyce A. Monday, October 24,2011 10:57 AM Niland, Cortney Lilly, William L.; Lozano, Juliet; Austin, Mark; Hamlyn, Deborah G.; Shaar, Anthony C.; Silva, Rocio A.; Maguire, Thomas J.; Stern, William V. Re: Dame La Mano Responsive

Cc:
Subject:

Categories:

This is an active investigation being handled by PD in conjunction with our CD staff. All allegations are being
appropriately investigated and we will turn over to federal officials any fraud identified involving federal monies. These are not fast processes. Sent from my iPad On Oct 24, 2011, at 10:54 AM, "Niland, Cortney" <NilandCC@elpasotexas.gov>
What is the status of the special investigation?

wrote:

I understand a number of former tenants from the Family

Crisis Center and Dame la Mano spoke on camera last week making more allegations against both facilities. I want to make sure we are following thru with the investigations of both facilities. Specifically: the food stamps, social security, slave labor. Please advise. Sincerely, Cortney

CORTNEY CARLISLE NILAND

EI Paso City Representative

District 8

(915) 541-4123 (915) 541-4300 fax nilandcc@elpasotexas.gov

"When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles can happen." - Arland Gilbert

II

v.

From: Wilson, Joyce A.

Sent: Thursday, October 20,201111:07

To: Lilly, William L.; Lozano, Juliet Cc: Hamlyn, Deborah G.; Shaar, Anthony

AM

c.;

Niland, Cortney; Silva, Rocio A.; Maguire, Thomas J.

Subject: RE: Dame La Mano

The city representative did not initiate the investigation. I did after all the issues that surfaced during the close down of the operation. I also advised you to withhold any funds/contract until all issues were resolved. That is our statement to the media if we need to make any. Also I want to make sure that we are monitoring this site to assure they are not housing people illegally since it was closed. Can you make sure that happens?

City Manager

From: Lilly, William L.

Sent: Thursday, October 20, 2011 9:53 AM

To: Wilson, Joyce A.
Cc: Hamlyn, Deborah G.; Shaar, Anthony C.

Subject: Dame La Mano

Importance: High

I just received a visit from David Arellano of Dame La Mano. He indicated he was visiting because of several calls he has received from the media regarding an investigation of Dame La Mano that allegedly was initiated by Rep. Niland. He indicated that the news media was going to be at Dame La Mano at noon, today.

After talking with him he indicated he knew what the allegations were and he cited specifically the Social Security allegations and the food stamp allegations. I informed him that I was aware of the allegations and that any investigation would have to run its course and if the allegations had no merit then the issue would be resolved.

He indicated his primary concern was that he believed a City Representative informed him I was not aware of that.

initiated the investigation. I

The City Council awarded a 2011-2012 Emergency Shelter Grant in the amount of $10,000 to Dame La Mano. We have not executed the contract pending completion of the investigation, as the allegations, if substantiated, may be violations of Federal and State laws. If it is determined that the investigations have

merit, we would then propose that the awarded funds be reprogrammed. If the allegations are determined
to be unsubstantiated, we would then propose to execute the contract for implementation. 2

Unknown
From: Sent: To: Subject: Categories: Lilly, William L. Monday, November 07, 2011 1:54 PM 'Dame la Mano Crisis Pregnancy Center' RE: Dame La Mano ESG Funds Responsive

Dear Ms. Cabrera: I did have a conversation with Detective Gonzalez. You are correct that one part of the investigation has been closed, i.e. the allegations regarding the Social Security numbers. There are however, other allegations that were made which are not closed. I know that the EI Paso PO is working to try and get closure. I will let you know as soon as I hear from them.

From:

Dame la Mano Crisis Pregnancy Center [mailto:damelamanocpc@aol.com]

Sent: Friday, November 04, 2011 12:23 PM

To: Lilly, William L. Subject: Dame La Mano ESG Funds

Dear Mr. William Lilly, I have contacted detective Gonzalez that the fabricating allegations done by Salvation army and Representative Courtney were dismiss due to no facts no foundations, I have an appointment with my congressman due to the awarded from ESG funds being on hold. I need to know from you when will the funds will be given its already 3 months behind due to city representative miss using her authority once again, I am going thru the ethics committed to file a complain as well. ~

Rose Arellano Cabrera M.Ed Executive Director Dame la Mano Crisis Pregnancy Center 1014 S Virginia Sf EI Paso, TX 79901 (915) 546-4040 Office (915) 356-0272 Cell www.dame/amanocpc.org

TEXAS HEALTH AND HUMAN SERVICES COMMISSION

THOMAS M. SUEHS

EXECUTIVE COMMISSIONER

Office of Inspector General

Final Report
Gllnvestigation Number:

Date Prepared: .~ummary of Activities Performed:

~~"'A~rfeOffice ortnspector General received a referral on .' alieging that a shelter, Dame La Mano, in ' County, Texas, requested residents to relin uish their SNAP cards to the owner. The General Investigations Section completed an investigation on Statement of Findings:

The allegations were Actidtls Taken: This investigation wa~ ::; .e-

The financial loss totaled $0.00.

"t

'

OlG0002 (08/05)

Page 1 of 1

Unknown
From: Sent: To: Subject: Categories: Lozano, Juliet Wednesday, November 16, 2011 9:32 AM Lilly, William L. FW: Dame La Mano Responsive

FYI

Jali~
Communications & Public Affairs Manager City Of EI Paso 2 Civic Center Plaza EI Paso, Texas 79901-1196 Tel: 915-541-4010 Cell: 915-472-1949

From: Summers, Kyle

Sent: Wednesday, November 16, 2011 7:27 AM

To: Petry, Darrel; Grossman, Tyler C.; Allen, Gregory; Baranyay, Michael D; Sambrano, Javier; Spalloni, Marco Cc: Lozano, Juliet Subject: Re: Dame La Mano Darrel, we do not want to disclose the nature of the investigation unknown at this time how long the investigation will take. . Thanks Kyle Sent from my Motorola phone. ----------Original Message----------in order to keep the integrity of the investigation. It is

From: "Petry, Darrel" <PetryD@ci.el-paso.tx.us> Sent: Wed Nov 16 06:49:54 MST 2011 To : "Grossman, Tyler C." <1666@elpasotexas.gov>,"Summers, Kyle" <1296@elpasotexas.gov>,"Allen, Gregory" <646@elpasotexas.gov>,"Baranyay, Michael D" < 1687@elpasotexas.gov>,"Sambrano, Javier" <2828@elpasotexas.gov> Cc: "Lozano, Juliet" <LozanoJZ@elpasotexas.gov> Subject: Dame La Mano Hello All, The directors of this 501 C 3 non-profit organization continue to pester City Hall about a Police Investigation that is ongoing. Apparently the Directors of Dame La Mano are being told by City Hall that there is an on-going investigation but when the Directors call police about the investigation they are told there is no investigation. We know we have an

investigation and we can assist City Hall if we can confirm this investigation to the Directors of Dame La Mano.
Can we confirm this with the Directors of this non-profit? Who is the best person to confirm that a police investigation is on-going and speak with the Directors?

The issue surrounding this, is that Dame La Mano was awarded funds by city government and those funds were placed on hold due to the on-going investigation. The Directors are seeking those funds and City Hall is still telling them that there is an on-going investigation so the funds cannot be released. When the Directors call to the Police Department to

see about the investigation they are being told that there is no investigation. If we are keeping that information from the
1

Unknown
From: Sent:

To:
Cc: Subject: Categories:

Wilson,Joyce A. Thursday, November 17, 2011 5:15 PM Niland, Cortney Acosta,Vanessa N.;McNabb, Charlie; Callan,Jennifer F Re: Emailing:Courtney Niland Responsive

Rep Niland provided an email summary of event at time of occurrence. I will forward it to you for the review and file. Bill Lilly, Community Development Director, arranged the site visit and asked Commander Austin to accompany. He is best suited to assist with IA complaint. Let me know if this is not sufficient. Sent from my iPad On Nov 17, 2811, at 4:56 PM, "Niland, Cortney" <NilandCC@elpasotexas.gov> wrote:

> Detective Acosta: > Upon speaking with the City Attorney and City Manager, they have advised me not to get involved in the statement. > Since, Mr. Lilly a city employee initiated the police service, and Mr. Lily is protected under civil law; Mr. Wilson suggested Mr. Lilly give the statement. > Ms. Wilson, can you please advise. > Sincerely, > CN
> > Cortney

Carlisle

Niland

EI Paso City Representative District 8 (915) 541-4123 (915) 541-4300 fax nilandcc@elpasotexas.gov > "When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, miracles can happen." - Arland Gilbert > > -----Original Message----> From: Acosta, Vanessa N. > Sent: Thursday, November 17, 2011 1:57 PM > To: Niland, Cortney > Cc: Acosta, Vanessa N.; Callan, Jennifer F > Subject: FW: Emailing: Courtney Niland > Importance: High
>

> > > > >

> Ms. Niland,

>
> I spoke to you over the phone on November 4, 2811 reference Internal Affairs investigation IA11-339 involving incident that occurred involving officers from CRCC who assisted you at Dame La Mano on September 23, 2011. When I last spoke with you, you advised you would be willing to provide a witness statement. It would be greatly appreciated if you could send me your notarized statement to: Internal Affairs Division Attention: Detective Acosta # 2057 > 2211 E. Missouri suite # W205 El Paso, Texas 79903 by Monday November 28, 2811. >

>
>

Respectfully,
1

> > > > > > > > > > > > > > > > >

Detective Vanessa Acosta # 2057 Internal Affairs Division Phone:915-521-9209 Fax: 915-544-5320 2057@elpasotexas.gov

-----Original Message----From: Acosta, Vanessa N. Sent: Friday, November 04, 2011 9:32 AM To: Niland, Cortney Cc: Acosta, Vanessa N. Subject: Emailing: Courtney Niland Importance: High

> Ms. Niland,

> > I'm emailing you A statement with a serious of question in reference to incident that occurred at Dame La Mano on September 23, 2011 at approximately 0900 hrs. As explained earlier the owner of Dame La Mano is alleging the officers criminally trespassed on the shelters property. Once you complete statement if you can please notarize statement and mail statement to: > > Internal Affairs Division > Attention: Detective Acosta # 2057 > 2211 E. Missouri suite # W205 > El Paso, Texas 79903. > > Respectfully, >
I

>

> Detective Vanessa Acosta # 2057 > Internal Affairs Division > Phone:915-521-9209 > Fax: 915-544-5320 > 2057@elpasotexas.gov > > > > >
>

Uknown
From: Sent: To: Wilson, Joyce A. Monday, December 12, 2011 8:58 AM Niland, Cortney Lilly, William L.; Lozano, Juliet RE: Dame La Mano Responsive

Cc:
Subject: Categories:

I can have Julie work with Bill on a press release after you all talk

City Manager

From: Niland, Cortney Sent: Monday, December 12, 2011 8:56 AM To: Wilson, Joyce A. Cc: Lilly, William L. Subject: RE: Dame La Mano
Bill Call me when you get a sec. Joyce: do you think we should send a press release or something more formal since she sent that press release? CN '

CORTNEY CARLISLE NILAND

EI Paso City Representative District 8

(915) 541-4123
{915} 541-4300 fax nilandcc@elpasotexas.gov
"When we accept tough jobs as a challenge and wade into them with joy and enthusiasm, mir?cles can happen." Arland Gilbert

From: Wilson, Joyce A. Sent: Sunday, December 11, 2011 7:07 PM To: Niland, Cortney Cc: Lilly, William L. Subject: Fwd: Dame La Mano

Bill, please get with Cortney to discuss any outstanding concerns or questions. note to her but she was not aware of PD findings. Tille Sent from my iPad Begin forwarded message:

I though I had forwarded this

From: "Wilson, Joyce A." <WilsonJA@elpasotexas.gov> Date: December 8, 2011 11:07:31 AM MST To: "Lilly, William L." <LillyWL@elpasotexas.gov>, "Hamlyn, Deborah G." <HamlynDG@elpasotexas.gov> Subject: RE: Dame La Mano OK So then you can go ahead a release funds and enter into contract so long as their facility is in conformance

City Manager

From: Lilly, William L.

Sent: Thursday, December 08, 2011 10:47 AM

To: Hamlyn, Deborah G. Cc: Wilson, Joyce A. Subject: FW: Dame La Mano

fyi

From: Austin, Mark

Sent: Thursday, December 08, 2011 10:46 AM

To: Lilly, William L. Cc: Shelton, Eric; Pelletier, Patrick Subject: Dame La Mano

Bill A follow-up on all the investigations. As of now we are unable to confirm any issues and after going back out to the Salvation Army are unable to locate anyone that wants to come forward on any allegations of wrong doing. Therefore everything that we have been investigating is closed out.

Unknown
From: Sent:
To: Lilly, William L. Tuesday, December 06,2011 3:36 PM Alcantara-Garcia, Yvette FW: Responsive

Subject: Categories:

From: Dame la Mano Crisis Pregnancy Center [mailto:damelamanocpc@aol.com] Sent: Tuesday, December 06, 2011 3:09 PM
To: Lilly, William L. Subject: Re:

Dear Mr. Lilly: Thank you for replying to my previous email, I know congressmen Reyes is working hard to resolved this situation, I spoke to his staff Mr. Luis who is making calls to HUD, as my understanding it's not clear with you that Dame La Mano shelter has a pending investigation you believe? we do with no facts, the detective Gonzalez who has been assign to previous case has been long d1ismissthe cases, it's really sad that the city of EI Paso with these allegations are working unethically by convicting our agency, do you want me to get the police reports of other agency with pending investigations? Will you also cancel their funds, you have act with no professionalism or ethical, which I am also submitting an ethical complain on your actions, lastly, I am determine to failed a law suit due to the mismanage of your department being influence by my city representative Ms. Courtney Nilad who has attack our agency with no mercy.

4ill
Rose Arellano Cabrera M.Ed Executive Director Dame fa Mano Crisis Pregnancy 1014 S Virginia St EI Paso, TX 79901 (915) 546-4040 Office (915) 356-0272 Cell www.damelamanocpc.org Center

-----Original Message----From: Lilly, William L. <LillyWL@elpasotexas.gov>

To: 'Rose' <damelamanocpc@aol.com>

Unknown
From:

Sent:
To:

Cc: Subject: Categories:

Wilson, Joyce A. Sunday, December 11, 2011 7:07 PM Niland, Gortney Lilly, William L. Fwd: Dame La Mana Responsive

Bill, please get with Cortney to discuss any outstanding concerns or questions. note to her but she was not aware ofPD findings. Thx. Sent from my iPad Begin forwarded message:

I though I had forwarded this

From: "Wilson, Joyce A." <Wi1sonJA@e1pasotexas.gov> Date: December 8, 2011 11:07:31 AM MST To: "Lilly, William L." <LillyWL@elpasotexas.gov>, "Hamlyn, Deborah G." <HarnlynDG@e1pasotexas.gov> Subject: RE: Dame La Mano OK So then you can go ahead a release funds and enter into contract so long as their facility is in conformance

City Manager

Lilly, William L. Sent: Thursday, December 08, 2011 10:47 AM To: Hamlyn, Deborah G. Cc: Wilson, Joyce A. Subject: FW: Dame La Mano

From:

fyi

From: Austin, Mark

Sent: Thursday, December 08,201110:46

To: Lilly, William L. ec: Shelton, Eric; Pelletier, Patrick

AM

Subject: Dame La Mano

1

Bill
A follow-up on all the investigations. As of now we are unable to confirm any issues and after going back out to the Salvation Army are unable to locate anyone that wants to come forward on any allegations of wrong doing. Therefore everything that we have been investigating is closed out.

Unknown
From: Sent: To: Subject: Categories:
Wilson, Joyce A. Tuesday, December 13, 201110:59 AM Holguin, Eddie RE: Dame La Mano Update Responsive

I don't care If you knew the whole story you would be supportive of our position The complaint is fraud - she was making her shelter residents beg on the streets for money and potentially holding their 88 checks That has to be investigated before we release federal monies

From: Holguin, Eddie

Sent: Tuesday, December 13, 2011 10:50 AM

To: Wilson, Joyce A. Subject: FW: Dame La Mano Update That lady is really maaad ...

From: Lozano, Juliet

Sent: Tuesday, December 13, 201110:19 Subject: Dame La Mano Update

AM

To assist in clarifying misinformation, please see attached update regarding Dame.La Man?

Jufi, Eo-zane:
Communications & Public Affairs Manager City Of EI Paso 2 Civic Center Plaza EI Paso, Texas 79901-1196 Tel: 915-541-4010 Cell: 915-472-1949

Unknown
From: Sent: To: Subject: Categories: Wilson, Joyce A. Tuesday, December 13, 2011 10:01 AM Firth, Sylvia 8.; Hamlyn, Deborah G.; Lilly, William L. RE: eM Reyes- Dame la Mano Responsive

All he

-----Original Message----From: Firth~ Sylvia B. Sent: Tuesday~ December 13~ 2011 9:44 AM To: Wilson~ Joyce A.j Hamlyn~ Deborah G.; Subject: CM Reyes- Dame la Mano DO we :need to brief

Lilly~

William

L.

the

'CM' s z- staff

so we do not

have them ~orking

at

cross

pur-poses?

Unknown
From: Sent: To: Wilson, Joyce A. Tuesday, December 13,2011 10:16 AM Lozano, Juliet; Shelton, Eric; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco; Pelletier, Patrick; Callan, Jennifer F; Allen, Gregory Baranyay, Michael 0; Petry, Darrel RE: press release Responsive

Cc:
Subject: Categories:

Fine

Get it out

From: Lozano, Juliet

Sent: Tuesday, December 13, 2011 10:12 AM

To: Shelton, Eric; Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco; Pelletier, Patrick; Callan, Jennifer F; Allen, Gregory Cc: Baranyay, Michael D; Petry, Darrel Subject: press release This is what we will send out in about 10 minutes.

Juli~
Communications & Public Affairs Manager City Of EI Paso 2 Civic Center Plaza EI Paso, Texas 79901-1196 Tel: 915-541-4010 Cell: 915-472-1949

From: Shelton, Eric Sent: Monday, December 12, 2011 3:16 PM To: Lozano, Juliet; Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Johnson, Jerome; Spalloni, Marco; Pelletier, Patrick; Callan, Jennifer F; Hernandez, Frank S. (PD Lt.); Allen, Gregory I Subject: RE: Update on Dame La Mano CRCCdoes not have any investigations pending. DID currently has an open investigation administrative investigation. PD contact will be Cmdr. Spalloni. From: Lozano, Juliet and there may be an internal

Sent: Monday, December 12, 2011 1:58 PM

To: Wilson, Joyce A.; Lilly, William L.; Austin, Mark; Shelton, Eric Subject: RE: Update on Dame La Mano

Ok will work on this with Bill & PO

Juli~
Communications & Public Affairs Manager City Of EI Paso 2 Civic Center Plaza EI Paso, Texas 79901-1196 Tel: 915-541-4010 Cell: 915-472-1949

From: Wilson, Joyce A.

Sent: Monday, December 12, 2011 12:30 PM

To: Lozano, Juliet; Lilly, William L.; Austin, Mark; Shelton, Eric

Subject: Update on Dame La Mano

Julie, here is back up for press release

Dame La Mano, a provider of homeless shelter services, was issued a court order to vacate its premises at ____________ . During the course of that vacation conflicts occurred with resistance to the City's efforts to help relocate displaced residents, along with allegations that warranted follow up investigation. Those investigations have been on-going in the EPPD for the past . As of today, there are still outstanding investigations that have not been closed. This corrects information provided late last week that EPPD had closed out its review. Only one component ofthe the EPPD review has been closed. Until such time that all investigations are concluded, no public funds will be released from the City of EI Paso to this organization. If the organization is fully cleared, we will immediately release all approved funding. All communications on this matter should be directed to the Director of Community and Human Development as he is communicating with EPPD on all investigations and oversees the contract for this service. The District 8 representative has no oversight of this process and was only involved early on in an effort to assure that the displaced residents had access to alternate housing. The District 8 representative did not initiate any complaints nor order any investigation. Those were directed administratively and by EPPD officials based on allegations made by some of the relocated residents of the facility. We will continue to update as new information is available.

Joyce A. Wilson City Manager 541-4844

Unknown
From: Sent: To: Subject: Categories: Wilson, Joyce A. Wednesday, December 14, 2011 4:35 PM Niland, Cortney RE: Dame La Mano Responsive

I met with Bill today and discussed Bill is a straight shooter and I don't believe he'd pressure anyone to support any project Regardless I've asked him to follow up with this person directly as it was a 3-2 vote on appeal so it was a close call We also are getting new complaints but I've told folks that if they aren't willing to sign a sworn PD statement then don't waste our time City Manager From: Niland, Cortney Sent: Wednesday, December 14, 20111:43 PM To: Wilson, Joyce A. Subject: Fwd: Dame La Mano

See Sudy's note Cortney Carlisle Niland El Paso City Representative District 8 "If you believe you can, and believe it strongly enough, you'll be amazed at what you can do." - Nido Qubein Begin forwarded message: From: SUZANNE TODD <sudyt@hotmail.com> Date: December 14,2011 1:00:06 PM MST To: Cortney Niland <cortney@nilandco.com> Subject: RE: Dame La Mano Cortney, I can't recall Bill's exact words. However if he didn't say we HAD to, he strongly suggested we fund them. No one on our committee wanted to give them $$. Bill never mentioned that CD had gotten any pressure from Reyes or HUD. Bill just came up to our table were we meeting, leaned over the table and said "give them $10,000". We re1uctenly voted the $10,000 with the stipulation that we be kept informed of their progress. So far I haven't heard a word from staff concerning their progress. John Martin did say that his collaberative would help Dame La Mano if they were funded. During her presentation the executive director of Dame La Mano said they had applied for 7 years and had never been funded. In MY opinion, the reason was that their application was a disaster. Poorly written, not accurate figures for the budget, case was not stated clearly, etc. It is my understanding now they have a real grant writer so we shall see how their application looks this year. I think the applications are due to staff in December to be graded. If they make a 70 or above by staff the application will move on to the collaberatives and the CDBG steering committee. I don't mean to "stir the pot" but the $21,000 that they got if not used properly should go to the

other organizations in the collaberative who CAN provide services for the homeless.
1

Sudy

Suzanne "Sudy" Todd Todd-Laverde Insurance Agency 79 Northwind EI Paso, TX 79912-3732 915-585-3592 The information contained in this communication is proprietary, privileged and lor confidential, and is intended only for the personal and confidential use of the person(s) to whom it is addressed. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you receive this communication in error, please notify the sender immediately

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Agency Name

EI Paso Police Department

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INCIDENT I INVESTIGATION REPORT

UCR:999 UCR: UCR: Local Statute: 85 SG Local Statute: Local Statute:

OCA

11-353061 09:59 09:59 09:59

Date / Time Reported

TX071 0200
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Further Investigation December 19,

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