India on the threshold of

Invitation for National Seminar

Global Retailing

Date:

20th December, 2012, Thursday

Venue: Raunaq Room, PHD House, 4/2, Siri Institutional Area, August Kranti Marg, New Delhi - 110016 Time: 9.30 AM 5.00 PM. Our Associate Partner

India on the threshold of Global Retailing

Jagan Institute of Management Studies, Rohini, Delhi in association with Retailers Association of India, Mumbai is pleased to announce National Seminar on India on the threshold of Global Retailing on Thursday, December 20, 2012. The above seminar shall broadly discuss global strategies in different retail functional areas in view of contemporary environment. The speakers shall deliberate on sub-themes which would be relevant both to the practitioners as well as academicians in Retail. Date: 20th December, 2012, Thursday Venue: Raunaq Room, PHD House, 4/2, Siri Institutional Area, August Kranti Marg, New Delhi - 110016 Time: 9.30 AM 5.00 PM.

Key Speakers include:

Mr. Marc Batenic, President and CEO, ING Inc, USA Mr. Kumar Rajagopalan, CEO, Retailers Association of India, Mumbai Mr. Binay Kumar, Chairman, Banaras House Ltd. and Member FICCI Mr. Lalit Agarwal, CMD, V-Mart Retail Ltd. Mr. Atul Ahuja, VP-Retail, Apollo Hospitals Enterprise Ltd. Mr. Satyanarayan GVV, Associate Vice President, HCL Technologies Ltd. Mr. Ajay Khanna, Sr.Vice President (Hospitality), Teamlease Services Mr. Sumit K.Lal, Managing Director, Retail One Solution Mr. Sunil Bansal, Chief Financial and Strategy officer, Kazo Fashion Clothing and more

Introduction
Retailing in India is poised for boom time flowing from surging domestic consumption and consumerism. Organized and modern retail together forms around 8 per cent of total retail sector in the country. The significance of retail is apparent not only from its contribution to the economy but also by the level of employment generated by the industry. Retail industry contributes about 10% to the GDP of India, and it is the largest source of employment after agriculture in our country. The government of India has recently announced few policy decisions that are likely to have a far reaching impact on the retail sector. Opening up of 100% FDI in Single brand retail and allowing 51% FDI in multibrand retail will encourage several foreign retail companies such as IKEA, Carrefour and WalMart to begin and expand their presence across length and breadth of Indian subcontinent. Besides providing cheaper and superior products, the retail industry is also expected to generate employment opportunities within the country. However in the competitive global retailing environment, Indian retail sector is likely to face numerous challenges. Apart from more technologically superior multinational retail chains, competition shall also be from the local family run standalone retail stores, who are also changing their business strategies according to changing trends and preferences. Though relatively small in proportion, domestic retailers shall also have to fulfil the demands and aspirations of repatriate, NRI and foreign travellers. Moreover, there would be issues related to procurement costs, overheads, logistics, quality control, pricing and merchandising. Finding suitable manpower for the specific profiles would be another area of concern for the retailers, whether big or small. Attracting and retaining them is a challenge that Retail industry is facing over the years. Providing retail or vertical specific skills and competencies according to global standards is a concern which both academia as well as industry has to tackle together at the earliest.

About the Seminar

Present seminar has been organized to address and deliberate the issues discussed above. The speakers from various functional areas and verticals of retail industry are expected to discuss and explore solutions to some of the challenges and problems that

Indian retailers are likely to face in the Global retailing environment. The speakers shall deliberate on the prevailing scenario in the sector and also on the development that might take place once the global retail chains become fully operational. The specialists from respective functional areas will share their experiences, future strategies and potential business environment in the field of HRM, Operations, Merchandising, Logistics, Technology and Strategies. It is expected that the seminar would come out with the solutions which may be incorporated by the domestic retailers, both big as well as small in order to improve their profitability and efficiency, so as to effectively face the global challenges. Seminar also intends to deliberate on the viability of inbound or outbound FDI in Retail industry, innovations and global practices in the field of Multichannel retailing, Visual merchandising, Stores management, Category management, CRM, etc. Following sessions have been planned, though may not necessarily be restricted to them. Session I: Managing Cultural Diversity among Customers and Employees Session II: Global practices and trends in Retail (HR and Sales) Session III: Strategies for survival of unorganized and small retailers Session IV: Innovations and Technologies in Retail operations

Seminar Schedule
Timings 9.30 - 10.00 AM 10.00 11.00 AM 11.00 -11.30 AM 11.30 -1.30 PM Sessions Registration / Networking & Tea/ Coffee Inaugural Networking Tea/ Coffee Session I: Managing Cultural Diversity among Customers and Employees Session II : Global Practices and Trends in Retail (HR and Sales) 1.30 2.15 PM 2.15 4.15 PM Networking and Lunch Session III : Strategies for Survival of Unorganized and Small Retailers Session IV : Innovations and Technologies in Retail Operations 4.15 4.30 PM 4.30 -5.00 PM *The above sessions are subject to change. Vote of Thanks Tea

The Organisers
Jagan Institute of Management Studies, Rohini, set up in 1993, is an Institute of excellence in the field of management studies and technical education. Apart from the reputed flagship PGDM programme, JIMS also offers PGDM (International Business) and PGDM (Retail & Marketing), which are duly approved by the All India Council for Technical Education (AICTE), Ministry of HRD, Government of India. JIMS, Rohini is a part of the Jagan Nath Gupta Memorial Educational Society which has been tirelessly involved in spreading education by establishing a number of campuses in Delhi and Jaipur. The society has already set up high quality educational institutions eleven campuses including those at Kalkaji, Vasant Kunj, Greater Noida and Jagannath University at Jaipur. Retailers Association of India (RAI), Mumbai represents top retail organizations of the country, with a vision to develop and propagate practices for the growth of Indian retail industry. Various key retailers and service providers of the country are among its statutory and advisory board members. RAIs efforts center around advocacy and government representations, bringing best practices to the industry, fostering retail learning and training.

About Retail and Marketing Programme at JIMS, Rohini, Delhi

Looking at the immense potential for qualified and trained management professionals in Retail sector, JIMS started AICTE approved PGDM-Retail & Marketing in 2010. The course aims at providing students with a comprehensive understanding of the theoretical as well as applied aspects of retail management. The curriculum has been designed according to the requirement of Retail sector as well as retail operations of other industries such as banking, telecom, insurance, consumer durable, hospitality, etc. The course provides extensive training to the students on existing and emerging trends in Retail and related functional areas. During the two years programme, apart from foreign language and communication skills, students also gain proficiency in Stores Operations, Strategy and planning, Retail Technologies, Laws in Retailing, Visual Merchandising, Category Management, SCM, etc. After completion of this course, students are expected to fulfil the growing demand for middle and senior management positions in the backend retail functions as well as those existing in front end sales operations.

Patrons
Mr. Manish Gupta Chairman, JIMS Prof. R. P. Maheshwari Director General, JIMS

Advisor
Mr. Lawrence Fernandes Director Retail Learning, RAI

Student Coordinators
Mukesh Singh Rana Karan Lakhina Ankita Bhadula Jasmeen Kaur

Seminar Coordinator
Dr. Sumesh Raizada Dean Retail & Marketing Programme M: 9650758671 sumesh.raizada@jimsindia.org

Convener
Dr. J. K. Goyal Director, JIMS

Jagan Institute of Management Studies

3, Institutional Area, Sector-5, Rohini, Delhi- 110085 Tel.: 45184000, 01, 02, 45184023 Fax No: 45184032