Layer 2 Messages

This section contains all Layer 2 related System Error Messages, including Ethernet drivers, Packet-over-Sonet (PoS), SONET, PLIMS, and so forth. The following facility codes are represented in this module:

10GE_PLIM Messages, page 90 ASIC_ERRORS Messages, page 91 ASIC_SCAN_SERVER Messages, page 92 BM_PD Messages, page 93 EGRESSQ Messages, page 94 JACKET Messages, page 97 METRO_STATS_API Messages, page 98 METRO_STATS Messages, page 99 METRO_UIDB Messages, page 100 MOTHRA Messages, page 100 OC768_FRAMER_ASIC Messages, page 101 OPTICS Messages, page 102 PFILTER_EA Messages, page 103 PLAOC768_API Messages, page 104 PLAOC768 Messages, page 104 PLIM_4P_OC192 Messages, page 105 PLIM_ASIC_API Messages, page 106 PLIM_ASIC Messages, page 107 PLIM_FPGA Messages, page 107 PLIM_LIB Messages, page 108 PLIM_OC768 Messages, page 109 PLIM Messages, page 109 PPP_EA Messages, page 110 PSE Messages, page 113 PSELIB Messages, page 116

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Layer 2 Messages 10GE_PLIM Messages

SPA_OC3_OC12 Messages, page 116 SPA48 Messages, page 117 SRP Messages, page 117 VPA_1P_OC192 Messages, page 118 VPA_8P_GE Messages, page 119 VPA_RULES Messages, page 119

10GE_PLIM Messages
Error Message %L2-10GE_PLIM-3-OIM_ERR reason : [chars] An Optic Interface Module error occurred at port [dec],

Explanation A fatal error occurred in 10GE PLIM driver OIM rule validation. Recommended Action 1. Remove the Xenpak and check if it is Cisco qualified Xenpak. 2. If it is Cisco

qualified Xenpak, check DWDM Xenpak placement rule.

Error Message %L2-10GE_PLIM-4-INVALID_MAC Failed to get MAC address for [chars], Interface assigned random MAC address. Explanation PLIM driver was unable to get a MAC address for the interface. Recommended Action Check if the process shelfmgr is up and running on the RP. Try to reload the

LC to see if that helps. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-10GE_PLIM-6-ERR_UPGRADE [chars]

Explanation This is a Informational message in the plim_8p_10ge driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-10GE_PLIM-6-OIM_OIR Optic Interface Module [chars] for port [dec]

Explanation The Optic Interface Module (OIM) for the specified port has either been inserted or

removed.
Recommended Action No action is required.

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Layer 2 Messages ASIC_ERRORS Messages

ASIC_ERRORS Messages
Error Message %L2-ASIC_ERRORS-7-ERR_ECM_CREATE ASIC Error library has failed to create an Event Connection Manager. Reason: [chars]. Explanation The ASIC Error library encountered an error during the creation of the Error Connection

Manager.
Recommended Action An error would be reported to the client application which should handle this

condition appropriately. *None*

Error Message %L2-ASIC_ERRORS-7-ERR_ECM_REG ASIC Error library has failed to register a connection notification handler with the Event Connection Manager. Reason: [chars]. Explanation ASIC Error library encountered an error while setting up a SYSDB notofication handler with the event connection manager. Recommended Action An error would be reported to the client application which should handle this

condition appropriately. *None*

Error Message %L2-ASIC_ERRORS-7-ERR_SYSDB [chars]. ASIC Error library failed to [chars]. Reason:

Explanation ASIC Error library encountered an error during the specified SYSDB operation. Recommended Action An error would be reported to the client application which should handle this

condition appropriately. *None*

Error Message %L2-ASIC_ERRORS-7-ERR_SYSDB_BAG_ENCODE ASIC Error library: Encountered SYSDB Bag encode error during [chars] operation. Explanation ASIC error library encountered a SYSDB encode error while performing the indicated

operation.
Recommended Action An error would be reported to the client application which should handle this

condition appropriately. *None*

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Layer 2 Messages ASIC_SCAN_SERVER Messages

Error Message %L2-ASIC_ERRORS-7-ERR_SYSDB_EDM_REG EDM. Reason: [chars]. ASIC Error library has failed to register an

Explanation The ASIC Error library was unable to become an external data manager despite having a connection to the SYSDB. Recommended Action An error would be reported to the client application which should handle this condition appropriately. *None*

ASIC_SCAN_SERVER Messages
Error Message %L2-ASIC_SCAN_SERVER-2-NODE_BRINGDOWN [chars]

Explanation This is a message in the Asic Scan Server to indicate that it has triggerred a critical

alarm and will result in node bringdown. The reason for the failure and the status of the scan operation is reported.
Recommended Action Run the board diagnostics.

Error Message %L2-ASIC_SCAN_SERVER-7-ERR_EVM_CREATE manager: Reason = [chars]. ASIC Scan Server failed to create the event

Explanation ASIC scan server has failed to create the event manager. This would result in the automatic restart of the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-ASIC_SCAN_SERVER-7-ERR_INIT Reason = [chars]. ASIC Scan Server encountered error [[chars]]:

Explanation ASIC scan server has failed the initialization sequence due to the specified reason. This

would result in the automatic restart of the process.

Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages BM_PD Messages

Error Message %L2-ASIC_SCAN_SERVER-7-ERR_IO [chars]. ASIC Scan Server failed to [chars]: Reason =

Explanation ASIC scan server has failed the specified io operation. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

BM_PD Messages
Error Message %L2-BM_PD-3-DLL_CERRNO Failure registering cerrno DLL with subsys num [unsigned int] and DLL name [chars]. Error: [chars] Explanation A failure occurred during the registration of the DLL for decoding error codes from the component. This may render certain codes unprintable, but otherwise has no negative impact. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-BM_PD-3-DLL_CERRNO Failure registering cerrno DLL with subsys num [unsigned int] and DLL name [chars]. Error: [chars] Explanation A failure occurred during the registration of the DLL for decoding error codes from the component. This may render certain codes unprintable, but otherwise has no negative impact. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-BM_PD-3-DLL_INIT Failure during intialization of [chars]. Error: [chars]

Explanation A failure occurred during the initialization of the platform dependent adjacency programming DLL. This will result in the hosting process being restarted. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages EGRESSQ Messages

Error Message %L2-BM_PD-3-DLL_INIT Failure during intialization of [chars]. Error: [chars]

Explanation A failure occurred during the initialization of the platform dependent adjacency programming DLL. This will result in the hosting process being restarted. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-BM_PD-3-DLL_TRACE [chars] Failure initializing tracing ([chars] buffer). Error:

Explanation A failure occurred during the initialization of tracing for the adjacency management DLL. This will cause the DLL to be unloaded, and adjacency programming will not happen. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-BM_PD-3-DLL_TRACE [chars] Failure initializing tracing ([chars] buffer). Error:

Explanation A failure occurred during the initialization of tracing for the adjacency management DLL. This will cause the DLL to be unloaded, and adjacency programming will not happen. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

EGRESSQ Messages
Error Message %L2-EGRESSQ-3-ERR_MEM_ALLOC Failed to allocate memory for [chars]

Explanation System failed to allocate memory. Its likely that the system is running low on memory. Following are some reasons: 1) Failed to allocate memory for Egressq client add. 2) Failed to allocate memory for Egressq mapping table. 3) Failed to allocate memory for Queue leaky bucket limit table Memory. 4) Failed to allocate memory for Queue leaky bucket limit table memory. 5) Failed to allocate memory for Group leaky bucket limit table memory. 6) Failed to allocate memory for Group leaky bucket limit table memory. 7) Failed to allocate memory for Port leaky bucket limit table memory. 8) Failed to allocate memory for PLIM Asic back pressure table memory. Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,

upgrade to a larger memory configuration.

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Layer 2 Messages EGRESSQ Messages

Error Message %L2-EGRESSQ-3-FCRAM_BIST_FAILURE [dec], error_addr: [hex] FCRAM BIST failed, channel: [dec], count:

Explanation Egress Queue Manager encountered a FCRAM BIST failure error. Possible cause for this error condition is a faulty hardware. Recommended Action No action is required. Process will be automatically restarted. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-3-HW_ERROR [chars]

Explanation Egress Queue Manager encountered a HW error. This is a severe error and ASIC will be reset by the driver. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-3-SBE_THRESHOLD_EXCEED high threshold value: Single Bit Error rate exceeded configured

Explanation Egressq SBE rate has exceeded the configured high threshold value. This is a self

healing error condition.

Recommended Action No action is required. It is a self healing error. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-3-UNALLOCATED_QUEUE_NOT_EMPTY empty Egressq unallocated queue [dec] is not

Explanation Egress Queue Manager encountered an error condition. This error condition can be caused due to inconsistencies in internal data structures. A reason text will be supplied. Call support with this text. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages EGRESSQ Messages

Error Message %L2-EGRESSQ-7-ERR_CLIENT_REG Client registration failed: [chars] reason: [chars]

Explanation An internal error was detected while clients are registering to Egressq process. Recommended Action No action is required. Clients will automatically retry to connect to Egressq. If

the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-7-ERR_EVM_FAIL EVM error : [chars] reason : [chars]

Explanation An internal error was detected when trying to create EVM connection. It can fail during

following scenarios: 1) EDM registration/connect/notify. 2) BAGs rule registration failed.

Recommended Action No action is required. The process retries automatically. If the message recurs,

copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-7-ERR_INTERNAL Internal error : [chars] reason : [chars]

Explanation An internal error was detected. There are several scenarios which can cause this error condition. Error message describes the cause. Some of these error conditions are serious and result in driver process restart, e.g. ASIC Init/remap, enable/disable failure. Following are some of the reasons for this internal error: 1) Obsolete API usage, it can be caused due to uncompatible component installed in the system. 2) Interface creation failed due to egressq port creation failure. 3) Cant map Interface handle to egressq port, it could be because of: a) Invalid interface handle passed. b) Internal interface to port mapping table is corrupted. 4) Egressq ASIC reinitialization failed, this is an irrecoverable situation, and Egressq driver will be restarted. 5) Egressq Group/Queue creation/ deletion failed. 6) ASIC enable /disable failed. Recommended Action No action is required. The process will automatically retry. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-EGRESSQ-7-ERR_LWM_FAIL LWM message send failed: [chars] reason: [chars]

Explanation An internal error was detected when trying to send a LWM message. There are several

scenarios which can cause this error condition. Error message describes the exact cause.
Recommended Action No action is required. The process retries automatically. If the message recurs,

copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages JACKET Messages

JACKET Messages
Error Message %L2-JACKET-3-CRITICAL_ERROR [chars]: [chars]: [hex]

Explanation A critical error occurred in jacket driver which involves exiting the process. The jacket

driver will restart and unless the same error occurs on the next attempt the driver will function normally. If the error is persistent, it indicates the system error or HW error which needs further investigation.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-JACKET-3-PIO_CRITICAL_ERROR Asic PIO failure : [chars], instance [dec]: rc [dec] cerr [chars] errno [dec] data1 [hex] data2 [hex] Explanation A critical error occurred while accessing the hardware in jacket driver which involves exiting the process. The driver will restart and attempt normal functionality. If the error is transient, the jacket driver and the SPAs will continue normal operation. If the error is persistent, the jacket card hardware needs to be checked out for access failures. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-JACKET-3-RULES_CRITICAL_ERROR SPA subslot [dec]: FAILED: [chars] for [chars]

Explanation A critical error occurred in jacket driver rules validation for a SPA which results in the SPA not being enabled. This does not affect the other slots on the jacket card. Please check the SW support for the SPA slot for which this message is seen. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-JACKET-3-SPA_PIO_ERROR address [hex] SPA subslot [dec]: had [chars] error when accessing

Explanation This is an error message indicating a Hardware access error for a SPA. If this is a

recurrent message, it usually is due to faulty hardware, loose connection at the SPA connector on the jacket card. Try reseating the SPA and see if the issue is resolved. If not, please check with TAC.
Recommended Action No action is required.

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Layer 2 Messages METRO_STATS_API Messages

Error Message %L2-JACKET-6-EVENT_INFO SPA subslot [dec]: [chars] for [chars], driver [chars]

Explanation This is an informational message in the jacket driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-JACKET-6-INFO [chars]: [chars]

Explanation This is an informational message in the jacket driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-JACKET-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message in the jacket driver to indicate anomolies which are not critical.

Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

METRO_STATS_API Messages
Error Message %L2-METRO_STATS_API-7-DEBUG_MSG Debug Msg : [chars]: [chars]

Explanation This is a debug message in the Hardware Stats Manager Library to indicate anomalies. In most cases these messages will stop once the temporary condition is resolved. Examples of when this error occurs are: 1. The client connection handle received is NULL 2. The arguments to the bind message are incorrect 3. Unable to bind to the hardware IPC driver 4. Error while trying to initialize debug event. 5. Not enough memory to bind to the client Recommended Action No action is required. These are Debug messages. An error was returned by Stats Manager APIs to applications. Applications receiving this error will report the error.

Error Message %L2-METRO_STATS_API-7-ERR_DLL_INIT DLL INIT : [chars]: [chars]

Explanation This error indicates that there was an error while initializing the stats dll. Recommended Action No action is required. The process is restarted automatically.

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Layer 2 Messages METRO_STATS Messages

Error Message %L2-METRO_STATS_API-7-ERR_THREAD Locking issues: [chars]: [chars]

Explanation This error indicates that the Hardware Stats Manager Library is unable to

initialize/destroy locking for clients attributes and tables.

Recommended Action An error was returned by Stats Manager APIs to applications. Applications

receiving this error will report it. Take recommended actions specified in the applications error message. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

METRO_STATS Messages
Error Message %L2-METRO_STATS-7-ERR_INIT [chars]: [chars]

Explanation These errors are encountered at mstats process initialization time. The types of errors are: 1 Unable to determine hardware version. 2 Unable to create event manager. This will prevent stats process from receiving events. 3 Unable to create timer. 4 Unable to initialize client database. This will result in clients not being able to register with stats server to collect stats. 5 Unable to allocate Ingress/Egress stats. This will result in Stats manager not being able to maintain/update any hardware stats. 6 Unable to register with debug. This will prevent stats process from logging debug messages. 7 Unable to initialize or register with checkpoint service. This will prevent stats manager from restoring the information required at restart. 8 Unable to connect with SYSDB. This includes failure to connect, bind, register with SYSDB. 9 Unable to Initialize hardware packet service. Recommended Action No action is required. Process will be restarted. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-METRO_STATS-7-ERR_MEM Memory error: [chars]: [chars]

Explanation An error occurred in Hardware Stats Manager during shared memory operations. This

may be because the system is running low on memory. The types of errors are: 1 Cannot open/reset/close shared memory window 2 Cannot allocate/free shared memory. This will cause Stats Server to not be able to have a shadow copy of stats for all clients.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,

upgrade to a larger memory configuration.

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Layer 2 Messages METRO_UIDB Messages

METRO_UIDB Messages
Error Message %L2-METRO_UIDB-7-ERR_INIT [chars] failed due to [chars]

Explanation Initialization of uidb_svr process has failed due to one of the following reasons: 1) Failed to create server context. 2) Failed to get schedular parameters. 3) Failed to initialize event manager. This would prevent process from receiving events. 4) Failed to register with debug. This would prevent process from logging debug messages. 5) Failed to bind UIDB server with MIPC server. This is needed to program features in hardware. 6) Failed to connect to PLIM asic processes. This is needed to program features in hardware. 7) Failed to initialize checkpoint. This is needed to checkpoint UIDB data to restore on process restart. 8) Failed to allocate, initialize and checkpoint shadow memory. This is needed to store and restore UIDB internal data. 9) Failed to get metro asic version. 10) Failed to attach event handlers needed to handle LWM messages. This is needed to enable/disable various features in hardware. 11) Various Sysdb or EDM failures 12) event_block failed. This indicates process has encountered unexpected error while waiting for events. Recommended Action No action is required. Process will be restarted. If not recovered, its a fatal condition. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.

MOTHRA Messages
Error Message %L2-MOTHRA-3-FATAL_ERROR Fatal error: [chars]: [chars]: [hex]

Explanation A fatal error occurred in mothra Driver which involves exiting the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-MOTHRA-3-PIO_FATAL_ERROR Asic PIO failure : [chars], instance [dec]: rc [dec] cerr [chars] errno [dec] data1 [hex] data2 [hex] Explanation A fatal error occurred in Santa Driver which involves exiting the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages OC768_FRAMER_ASIC Messages

Error Message %L2-MOTHRA-6-INFO_MSG Info: [chars]: [chars]

Explanation This is a Informational message in the mothra driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-MOTHRA-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message in the mothra driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

OC768_FRAMER_ASIC Messages
Error Message %L2-OC768_FRAMER_ASIC-3-CRITICAL_ERROR [chars]: [chars]: [hex]

Explanation OC768 Framer ASIC Driver encountered a critical error which causes the process to

exit.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-OC768_FRAMER_ASIC-6-INFO [chars]: [chars]

Explanation This is a informational message from OC768 Framer ASIC driver to indicate an

operation.
Recommended Action No action is required.

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Layer 2 Messages OPTICS Messages

Error Message %L2-OC768_FRAMER_ASIC-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message in OC768 Framer ASIC driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

OPTICS Messages
Error Message %L2-OPTICS-3-CRITICAL_ERROR Optical init failure: [chars]: [chars]: [hex]

Explanation A critical error occurred in OPTICS Driver which involves exiting the process. Recommended Action Power cycle the plim.

Error Message %L2-OPTICS-6-INFO Info: [chars]: [chars]

Explanation This is an informational message in the OPTICS driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-OPTICS-7-DEBUG_MSG Debug: [chars]: [chars] value [dec]

Explanation This is a debug message in the optics driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PFILTER_EA Messages

PFILTER_EA Messages
Error Message %L2-PFILTER_EA-3-ERR_IM_CAPS [chars] acl failed on interface . [chars]

Explanation 1) An ACL could not be applied to hardware because of one of the following reasons:

a) TCAM max limit has been reached. b) RLB resources are not available. c) IPv6 address compression table is full. This error can happen when a new bundle member is added and the ACL can not be programmed successfully. 2) An ACL could not be removed from hardware.
Recommended Action 1) When this error occurs the running-config will not be in sync with line card

configuration. It is recommended that the bundle member on which the error occured be removed from the bundle. The ACL configuration may also be reduced until it can be successfully programmed on the new bundle member. 2) If the ACL could not be removed from hardware a line card reload is recommended.

Error Message %L2-PFILTER_EA-7-INIT [chars] failed due to [chars]

Explanation Initialization of packet filter process has failed due to one of the following reasons: 1) Failed to initialize event manager. This would prevent process from receiving events. 2) Failed to register with debug. This would prevent process from logging debug messages. 3) Failure to connect with SYSDB. 4) Failed initialize internal permit/deny entries for IPv4/IPv6. These entries are needed for programming/removal of hardware entries for IPv4/IPv6 security ACLs. 5) Failed to initialize connection with interface manager proxy service. 6) Failed to initialize RLB (range logic block) checkpoint. This is needed for checkpointing range logic block information for restore on process restart. 7) Failed to initialize Feature EA DLL API needed for programming of hardware resources. 8) Failed to initialize callback function from Feature EA DLL for compiling IPv4/IPv6 TCAM entries needed for security ACL programming in hardeare. 9) Failed to initialize callback function from Feature EA DLL to handle reprogramming of RLB and IPv6 source prefix compression table request from TCAM manager. 10) Failed to initialize feature checkpoint info. This is needed for checkpointing IPv4 and IPv6 security ACLs programmed in hardware. 11) Failed to initialize callback functions from ACL configuration manager to perform hardware resource checks and ACE resequencing. 12) event_block failed. This indicates process has encountered unexpected error while waiting for events. 13) Failed to initialize callback functions for receiving incremental updates for IPv4/IPv6 security ACL configuration. Recommended Action No action is required. Process will be restarted. If not recovered, its a fatal condition. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. *REDUCE*

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Layer 2 Messages PLAOC768_API Messages

PLAOC768_API Messages
Error Message %L2-PLAOC768_API-3-CRITICAL_ERROR [chars]: [chars]: [hex]

Explanation PLAOC768 system checkout Library encountered a critical error which involves exiting

the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLAOC768_API-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message from the PLAOC768 system checkout Library to indicate either anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temporary situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLAOC768 Messages
Error Message %L2-PLAOC768-3-ASIC_ERROR [chars] : block [dec] error [dec], [chars]

Explanation An ASIC error occurred in PLAOC768 ASIC which is reported here. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLAOC768-3-CRITICAL_ERROR [chars]: [chars]: [dec]

Explanation PLAOC768 Driver encountered an critical error condition which involves exiting the

process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PLIM_4P_OC192 Messages

Error Message %L2-PLAOC768-3-PIO_CRITICAL_ERROR Asic PIO failure : [chars], instance [dec]: rc [dec] cerr [chars] errno [dec] data1 [hex] data2 [hex] Explanation A critical error occurred in PLAOC768 Driver which involves exiting the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLAOC768-6-INFO [chars]: [chars]

Explanation This is a informational message in the PLAOC768 driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-PLAOC768-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message from the PLAOC768 driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLIM_4P_OC192 Messages
Error Message %L2-PLIM_4P_OC192-3-DEVICE_INTR_CLEAR excessive interrupts No Framer/RAC devices are generating

Explanation The previously reported excessive interrupts condition has been cleared. Interrupt rate limiting has been disabled. Recommended Action none

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Layer 2 Messages PLIM_ASIC_API Messages

Error Message %L2-PLIM_4P_OC192-3-DEVICE_INTR_DISABLE device of port [hex] Excessive interrupts from the [chars]

Explanation The specified device is generating excessive interrupts. This message indicates that we are rate limiting the interrupt coming from this device. This indicates a potential HW issue, traffic forwarding (protection switching) may be impacted. Recommended Action Check the fiber or the peer connection. If the problem persist after checking

fiber and peer router, please contact support.

Error Message %L2-PLIM_4P_OC192-3-ERR [chars]

Explanation fail to init debug service event manager fails to provide its service Recommended Action sysmgr will respawn plim_4p_oc192 show logging to look for the errors from

event manager

Error Message %L2-PLIM_4P_OC192-3-MEM_ERR [chars]

Explanation fail to allocate memory. Recommended Action sysmgr would restart the process. show process memory to find out whehter there is potential memory leak show memory to confirm system memory goes low

PLIM_ASIC_API Messages
Error Message %L2-PLIM_ASIC_API-7-ERR [chars]

Explanation BAMBI API generated errors. Recommended Action No action is required.

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Layer 2 Messages PLIM_ASIC Messages

PLIM_ASIC Messages
Error Message %L2-PLIM_ASIC-3-HW_ERR plaspa instance [dec] [chars], [chars]

Explanation Plim Asic errors. Typically these indicate errors detected by the ASIC. Too many of these errors might indicate problem with the board, and can trigger a reload of the LC. Recommended Action Check whether process bambi_server is up and running. Check if the linecard

reported any other errors and/or traffic loss was observed. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLIM_ASIC-3-LTRACE_INIT Explanation -Recommended Action Typcially these indicate that ltrace is out of service. check at other processes Ltrace init for file [chars] failed [chars]

using ltrace and see whether the problem happens to them.

Error Message %L2-PLIM_ASIC-7-ERR [chars]

Explanation Plim asic driver errors. Typically these errors indicate failure in system services or bad programming of the hardware. Recommended Action No action is required.

PLIM_FPGA Messages
Error Message %L2-PLIM_FPGA-3-CRITICAL_ERROR [chars]: [chars]: [hex]

Explanation PLIM FPGA ASIC Driver encountered a critical error as described in the error message. This error causes PLIM OC768 process to exit. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PLIM_LIB Messages

Error Message %L2-PLIM_FPGA-3-PIO_CRITICAL_ERROR Asic PIO failure : [chars], instance [dec]: rc [dec] cerr [chars] errno [dec] data1 [hex] data2 [hex] Explanation A critical error occurred in PLIM FPGA Driver which involves exiting the process. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLIM_FPGA-6-INFO [chars]: [chars]

Explanation This is a informational message from PLIM FPGA driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-PLIM_FPGA-7-DEBUG_MSG Debug: [chars]: [chars] value [dec]

Explanation This is a debug message in PLIM FPGA driver to indicate anomolies which are not

FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLIM_LIB Messages
Error Message %L2-PLIM_LIB-3-ERROR error: [chars]: [chars]: [hex]

Explanation A fatal error occurred in the plim library driver which involves exiting the process. Recommended Action collect the info from show diag, show hfr, show inv If the message recurs,

copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLIM_LIB-7-DEBUG [chars]: [chars] errno [dec]

Explanation This is a debug message in the PLIM library driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action show logging to confirm sysdb errors

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Layer 2 Messages PLIM_OC768 Messages

PLIM_OC768 Messages
Error Message %L2-PLIM_OC768-3-CRITICAL_ERROR [chars]: [chars]: [hex]

Explanation PLIM OC768 driver encountered a critical error as described in the error message. This error causes PLIM OC768 process to exit. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PLIM_OC768-6-INFO [chars]: [chars]

Explanation This is an informational message from PLIM OC768 driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-PLIM_OC768-7-DEBUG_MSG Debug: [chars]: [chars] errno [dec]

Explanation This is a debug message in the plim_oc768 driver to indicate anomolies which are not FATAL. Some of the messages may indicate a failure to allocate resources needed by applications. In many cases these messages must not keep appearing after the temperory situation is resolved. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLIM Messages
Error Message %L2-PLIM-3-HW_ERR asic error: [chars]

Explanation Plim Asic errors. Typically these indicate errors detected by the ASIC. Too many of these errors might indicate problem with the board, and can trigger a reload of the LC. Recommended Action Check whether process pla_server is up and running. Check if the linecard

reported any other errors and/or traffic loss was observed. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PPP_EA Messages

Error Message %L2-PLIM-3-MEM_ERR [chars]

Explanation fail to allocate memory. Recommended Action show process memory to find out whehter there is potential memory leak show memory to confirm system memory goes low

Error Message %L2-PLIM-3-SQUID_ERR [chars]

Explanation squid fails to find the device Recommended Action 1. reseat the plim. 2. if the problem is still there after reseating, run diag on the

plim

Error Message %L2-PLIM-7-ERR [chars]

Explanation fail to init debug events; sysdb fails to provide services; event mgr fails to provides its

services;
Recommended Action pla_server would be restarted by sysmgr. check out whether there is any problems with sysdb check out whether there is any problems with the event mgr there should be error msgs from sysdb or event msg. show logging could confirm this

PPP_EA Messages
Error Message %L2-PPP_EA-3-ERR_CAPS_ADD Failed to add ppp encapsulation in uidb: [chars]

Explanation PPP encapsulation could not be set on the interface. As a result the PPP link may not

come up.
Recommended Action Attempt to apply the ppp encapsulation to the interface again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_CAPS_REMOVE Failed to remove ppp encapsulation: [chars]

Explanation PPP encapsulation could not be removed from the interface. Recommended Action Try to remove the ppp encapsulation from the interface again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PPP_EA Messages

Error Message %L2-PPP_EA-3-ERR_DATAPATH_CONTROL returned an error: [chars] Handling of a datapath control operation

Explanation There are two types of datapath control operations: 1. Enable PPP encapsulation on the interface. 2. Disable PPP encapsulation on the interface. One of these operations have failed. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_EVM_CREATE Failed to initialize event manager: [chars]

Explanation The process could not initialize event manager. This would prevent the process from receiving events. Recommended Action No action is required. The process will restart automatically and will attempt to initialize event manger again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_IMP_INIT [chars] Failed to initialize a connection with IMP server:

Explanation The process cound not initialize a connection with the IMP server. Recommended Action No action is required. The process will be restarted automatically and it will attempt to initialize the connection again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_IMP_REGISTER_CONTROL_HANDLER with IMP server: [chars] Explanation -Recommended Action No action is required. The connection will be re-attempted. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Failed to register control handler

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Layer 2 Messages PPP_EA Messages

Error Message %L2-PPP_EA-3-ERR_IMP_SERVER_BIND Failed to connect with IMP server: [chars]

Explanation The process could not connect with the interface manager proxy service. This service

delivers information about PPP encapsulation on an interface. The process will not be able to receive events such as PPP encapsulation add/remove.
Recommended Action No action is required. The connection will be re-attempted. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_LTRACE_INIT Failed to initialize the ltrace buffer: [chars]

Explanation The buffer used for tracing debug events could not be allocated. Recommended Action No action is required. The process will automatically be restarted and will attempt to initialize the ltrace buffer again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-3-ERR_UIDB_CLIENT_CONN Failed to connect to UIDB server: [chars]

Explanation UIDB stores information about the encapsulation of the interfaces. The process could

not establish a connection to the UIDB server.

Recommended Action No action is required. The process will restart automatically and attempt to establish a connection again. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-4-ERR_EVM_EVENT_BLOCK event_block returned error: [chars]

Explanation The process encountered an unexpected error while waiting for an event. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PSE Messages

Error Message %L2-PPP_EA-7-ERR_DEBUG_ASSOC Conditional debug association failed: [chars]

Explanation PPP EA registers with the debug library for interface conditions. This allows PPP EA

debug messages to be filtered by interface. The process failed to enable conditional debug filtering.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-7-ERR_DEBUG_COND_REGISTER [chars] Conditional debug registration failed:

Explanation PPP EA registers with the debug library for interface conditions. This allows PPP EA

debug messages to be filtered by interface. The process failed to enable conditional debug filtering.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PPP_EA-7-ERR_DEBUG_REGISTER Debug registration failed: [chars]

Explanation The process could not register for debug notifications. Debugging of PPP EA may not

be possible.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PSE Messages
Error Message %L2-PSE-2-CRIT_EXIT Exit on error: [chars]: Caused by [chars]

Explanation An critical error occurred in PSE Driver which requires exiting (and, hence, restarting)

the process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PSE Messages

Error Message %L2-PSE-2-NODE_BRINGDOWN [chars] device: Caused by [chars]

Explanation The PSE driver was unable to perform a critical function and must trigger a node bringdown to effect recovery. Recommended Action No action is required.

Error Message %L2-PSE-4-COLD_RESET_FAILED [chars] device: Caused by [chars]

Explanation This is an error message in the PSE Driver to indicate that it failed to perform cold reset of specified pse instance due to the specified reason. Recommended Action No action is required.

Error Message %L2-PSE-4-ERRRATE_EXCEED_FAST [chars] [chars] device: High rate of ASIC errors of type:

Explanation This is an error message in the PSE Driver to indicate that a high rate of specified errors

is being detected.
Recommended Action No action is required.

Error Message %L2-PSE-4-ERRRATE_EXCEED_GLACIAL type: [chars] [chars] device: High rate of ASIC errors of

Explanation This is an error message in the PSE Driver to indicate that a high rate of specified errors

is being detected.
Recommended Action No action is required.

Error Message %L2-PSE-4-PROTO_HW_VERSION [chars] PSE ASIC prototype hardware detected. This version ([unsigned int]) will be unsupported in future releases. Explanation This message indicates that the version of the PSE ASIC is a prototype, and will be unsupported in future s/w releases. Recommended Action No action is required.

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Layer 2 Messages PSE Messages

Error Message %L2-PSE-4-WARM_RESET_FAILED [chars] device: Caused by [chars]

Explanation This is an error message in the PSE Driver to indicate that it failed to perform warm reset of specified pse instance due to the specified reason. Recommended Action No action is required.

Error Message %L2-PSE-5-ERR_CONT Continuing execution: [chars]: Caused by [chars]

Explanation This message indicates an error occurred beyond which execution of the pse_driver may continue, attempting to effect recovery or work-around internally, minimizing loss of information/functionality. Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

Error Message %L2-PSE-6-INFO_MSG [chars]

Explanation This is a informational message in the PSE Driver to indicate an operation. Recommended Action No action is required.

Error Message %L2-PSE-7-DEBUG_MSG [chars]

Explanation This is a debug message in the PSE Driver to indicate an operation or condition. Recommended Action No action is required.

Error Message %L2-PSE-7-ERR_EXIT Exit on error: [chars]: Caused by [chars]

Explanation An error occurred in PSE Driver which requires exiting (and, hence, restarting) the

process.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages PSELIB Messages

Error Message %L2-PSE-7-MP_CORE MP Core File saved in [chars].

Explanation An error occurred in PSE MP Microcode Driver which required exiting (and, hence,

restarting) the process. This message records the location of the MP Core File.
Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PSELIB Messages
Error Message %L2-PSELIB-4-EXIT_ON_ERR [chars]. Reason: [chars]

Explanation An error occurred in the PSE ASIC client library after which the client code cannot

continue. This error is encountered when a client module (e.g. cli command) has difficulty retrieving information from the PSE driver. The root cause may be located in either hardware or software.
Recommended Action *RECUR*

SPA_OC3_OC12 Messages
Error Message %L2-SPA_OC3_OC12-3-DRIVER_ERR [chars] [chars]

Explanation SPA OC3/OC12 driver error messages Recommended Action *NONE*

Error Message %L2-SPA_OC3_OC12-6-INFO [chars] [chars]

Explanation SPA OC3/OC12 informational message Recommended Action *NONE*

Error Message %L2-SPA_OC3_OC12-7-DEBUG [chars] [chars]

Explanation SPA OC3/OC12 debug message Recommended Action *NONE*

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Layer 2 Messages SPA48 Messages

SPA48 Messages
Error Message %L2-SPA48-3-CRITICAL SPA48: Critical error: [chars]

Explanation SPA48, Critical alarm Recommended Action *SUPPORT*

Error Message %L2-SPA48-3-MAJOR SPA48: Major error: [chars] [dec]

Explanation SPA48, Major alarm Recommended Action *SUPPORT*

Error Message %L2-SPA48-3-MINOR SPA48: Minor error: [chars], [dec]

Explanation SPA48, Minor alarm Recommended Action *SUPPORT*

Error Message %L2-SPA48-6-INFO [chars]: [chars]

Explanation SPA48, General INFO Recommended Action *NONE*

SRP Messages
Error Message %L2-SRP-2-FATAL [chars] failed: [chars]

Explanation Some requested operation failed during initialization. The text of the message displays the failed operation with error code. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages VPA_1P_OC192 Messages

Error Message %L2-SRP-2-MUTEX [chars] failed: [chars]

Explanation Thread synchronization failure has occurred. The text of the message displays the failed operation with error code. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

VPA_1P_OC192 Messages
Error Message %L2-VPA_1P_OC192-3-MEM_ERR [chars]

Explanation fail to allocate memory Recommended Action show process memory to find out whehter there is potential memory leak show memory to confirm system memory goes low

Error Message %L2-VPA_1P_OC192-6-OPTICS_INSERTION Explanation Optics module has inserted Recommended Action none Optics module inserted into SPA in bay [dec]

Error Message %L2-VPA_1P_OC192-6-OPTICS_REMOVAL Explanation Optics module has removed Recommended Action none Optics module removed from SPA in bay [dec]

Error Message %L2-VPA_1P_OC192-7-ERR [chars]

Explanation fails to init debug event manager fails to provide its service Recommended Action show logging to confirm there is any error from event mgr

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Layer 2 Messages VPA_8P_GE Messages

Error Message %L2-VPA_1P_OC192-7-INFO [chars]: [chars]

Explanation OC192VPA driver general info. Recommended Action show asic-error plim asic .. loc

VPA_8P_GE Messages
Error Message %L2-VPA_8P_GE-3-FWD_DRV_ERR [chars]

Explanation The SPA driver could not communicate with the forwarder driver for notifying the state

of the port.
Recommended Action Check if the interface is created and can come up on the SPA port. If the inteface cannot come up or ping, copy the message exactly as it appears in the system log and contact Cisco support representative with the information.

Error Message %L2-VPA_8P_GE-4-INVALID_MAC Failed to get MAC address for port [dec], Interface assigned random MAC address. Explanation PLIM driver was unable to get a MAC address for the interface. Recommended Action Check if the process shelfmgr is up and running on the RP. Try to reload the

LC to see if that helps. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

VPA_RULES Messages
Error Message %L2-VPA_RULES-4-DEBUG_INIT_ERR [chars] [dec] [chars]

Explanation Internal error. SPA rules library debug library initilization failed Recommended Action If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

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Layer 2 Messages VPA_RULES Messages

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