May 2012

Katoland Newsletter

Presidents Message
We held our Administrative Professionals Week Seminar on Tuesday, April 24. There were 13 attendees and 2 speakers. Our two speakers, Megan Seppmann (The Principles of Marketing) and Dawn Staycoff (The Benefits of IAAP-WIFM), did a fantastic job. They both had good information and kept our attention! Thank you!! Cheryl Weston consolidated the information from the surveys that were handed out and the results are on page 5. We appreciate the feedback. Thank you for attending! This month we will be electing our officers for the 20122013 year. Here is an opportunity for you to shine! All positions are open. Our meeting on May, 24, 2012, will be held at the City Center Hotel at 5:30pm. We will have a recap on the Division Annual Meeting and time permitting, information on the Web Community. More information to follow through e-mail. I hope to see you there!

Inside this issue: 1 Presidents Message Division Mentoring Program Proving Worthiness By: Susan Fenner Retirement Trust Foundation APW Survey Results 2

Division Annual Meeting DAM Registration Form Member of Excellence Officer Information Miscellaneous

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MN-ND-SD Division Mentoring Program

Are you a new member? Are you interested in learning more about the organization, meeting new people and networking? The Division Mentoring Committee has the perfect opportunity for you! As new members, its tough to know all of the Ins and outs of the organization right away. Thats where our mentors come in. The Division Mentoring Committee is here to help match you up with the right candidate for you. Need more information on Social Networking? Want to learn more about grammar, organization mission & values or bylaws? The mentoring program is sure to have someone to suit your needs. If you need assistance in a certain area and we dont currently have a mentor signed up, we will work diligently to find someone who will be more than happy to help you. So, how do you sign up? Simply go to the Division Mentoring Web site to sign up! All of the information you need is there. If you need assistance in signing up, or finding out where to go, please dont hesitate to contact the committee via e-mail at mentoringpair@iaap-mnndsd-division.org. We hope to hear from you! Division Mentoring Committee Career Connections

Free Podcasts Be sure to check the IAAP website for free podcasts

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Proving Worthiness Susan Fenner PhD, IAAP Staff

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I had reason to be with a group of admins recently. Their company reached out and brought some training in-house for them. As a group, they had not been counted in the talent development pool, which bothered me when I heard it. However, what surprised me even more was that: not everyone attended the training session that was arranged just for them; not everyone showed interest in the session (some slept during the session, others hid cell phones behind their handouts and checked them throughout, most ran out of the room after the session without a word of thanks to the presenter or the supporter execs who attended with them). It made me stop and think I hear all the time that my exec wont send me to EFAM or the Spring ConferenceI cant get her to pay for my membership in IAAPI have to use a vacation day for the division meeting Hmmmmm. Here are some things to think about. * Eat your broccoli before you ask for dessert. If I had admins who didnt bother attending company-provided training sessions (especially ones initiated just for them) and never tried to better themselves through self-study courses, college classes (when tuition reimbursement is offered), or learning new things from co-workers, why on earth would I agree to send them on a 5-day-all-expense-paid trip to an enticing city for a learning experience? Answer I wouldnt. You have to prove your worthiness in the little things before youll be rewarded with the bigger things. Broccoli before chocolate cake, we tell the kids. * If my admins were always trashing IAAP chapter meetings and talking about all the infighting, the burden of expected committee work, the continuing loss of members and inability to recruit new ones, the dues increase and how they fought it, the fact that no one is stepping up to the plate to serve in leadership positions, how terrible the food is at the meeting hotel - then why on earth would I pay annual dues and consider a monthly meal allowance? You can bet your Bippie I would NOT. If I did, Id not only be an idiot, but an idiot who has to listen to negative IAAP talk at least a couple of times each month. IAAP doesnt seem to be a good ROI. * If I had two employees, one that offered to mentor a new-hire, introduce her to the team, show her the computer protocol and work processes, and just sort of watch over her for the next few months, while a second employee barely acknowledges the new persons presence, who do you think I would value more? Obviously, one is a team player and the other is self-focused. Who would I think about investing in? You know the answer the one that appears to be more worthy. * If I had an admin who came to his performance review prepared with letters of appreciation from customers, samples of excellent work that helped bring in revenue, a list of new responsibilities he volunteered for or graciously took on to help out, while another report came to the meeting totally unprepared with documentation, seemingly unable to keep up her work as the volume increased, angry that salaries have been frozen for another year, who would I give an iPad to so they could work from home? Whose career would I most likely be interested in developing? (Does employee No. 2 even have a career? Seems like she barely has a job and maybe not for long!) Which person is more worthy of a salary increase (or bonus) and promotion in the future? * Lets say I have to cut 10% of departmental expenses and Im looking at possibly eliminating a position to meet budget. Would I cut the last-hired if she was a great performer with potential? Knowing I could save 10% in one fell swoop, would I really think about downsizing the highest-paid person who works cheerfully works overtime when needed and throws out innovative ideas for new revenue sources? Probably not. Or, would I eliminate the one person in the department that isnt keeping up, holding his own as part of the team, doesnt want to learn new applications or embrace change and challenges, and who has, in all essence retired on the job? Who would I miss the most? The least? The point is Each day we must prove worth to our employers. Each day we need to grow and expand our skill sets, even as our workload grows. Each day, we need to build our careers by networking with other professionals, solving problems, creating opportunities, and increasing our contributions. If we do that, we will be the one who has our employers support for professional development because we will have proven worthiness. And thats where career building starts.

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Katoland Newsletter Katoland Newsletter

The Foundation of IAAP is committed to the ongoing support of administrative professionals through research, education and community based initiatives. Mission Statement The Foundation of IAAP

May 1, 2012 Dear IAAP Members,

We have some exciting news! As you may have already heard, the Retirement Trust Foundation and Research and Educational Foundation are being merged into one non-profit organization: The Foundation of IAAP. We havent nailed down all the details yet, such as program specifics, because were currently under construction. Put on your hard hat and take a tour of whats ahead. The Foundation of IAAP will support the profession in the same way the RTF and R&E foundations do currently. The Foundation of IAAP will offer education, research and training to the administrative professional community, in addition to community based initiatives inclusive of the retirement housing at Vista Grande. Through the donations of IAAP members and other stakeholders in IAAP, such as our valued corporate partners, we will continue to support admins now and into the future. Helping our own members helping members is a commitment pursued for decades by IAAPs two foundations. The RTF has been committed since 1947 to helping our own by providing retirement housing assistance to admins in need. The R&E has been supporting admins with research, scholarships and benchmarking studies since 1966. These two non-profit arms of IAAP are both dedicated to helping admins all through their professional life and beyond. Why the change? Over the years weve often been asked: Why two non-profits? Its confusing. Where do we send our donations? We feel like we have to choose one foundation over the other. Which foundation does IAAP value more? Throughout the last year the IAAP Board of Directors and the RTF Board of Trustees sought answers by examining these two foundations and their missions. What became apparent was if the two foundations were combined, we would eliminate the duplicative administrative fees and would create a more focused fundraising effort to continue to help admins through all stages of their lives, and become better stewards of the funds youve entrusted to us. This spring, the RTF Board of Trustees, The R&E Board of Trustees, the IAAP Board of Directors and headquarters staff met in Las Vegas for their first-ever joint meeting. This was a day-long dialogue and assessment on the current and future direction of IAAPs two non-profits, culminating nearly a year of thought, planning and brainstorming. The two boards made a unanimous decision to join the RTF and the R&E together to create The Foundation of IAAP. The board of trustees of the R&E voted to dissolve the foundation and transfer its assets to the RTF. The RTF Board of Trustees voted to change the name of their foundation and expand its mission to include the R&E. The governance structure of the new foundation will be changing to offer more leadership opportunities. Each IAAP district will have direct representation on The Foundation Board of Trustees. Members of IAAP will elect the chair of The Foundation, who will also be a voting member of the IAAP Board of Directors. During this transition year, the IAAP Board of Directors will appoint trustees to oversee The Foundation. Starting in the 2013-2014 IAAP year, these positions will be elected in accordance with the amended Bylaws of The Foundation of IAAP. Follow this link to view the proposed bylaw amendments on the IAAP Web Community. Throughout this past year, weve communicated that the RTF wasnt actively fundraising but was accepting donations. Thats changed. During our Under Construction stage, while the R&E and RTF are going through the process of joining together, we are enthusiastically and proactively fundraising and accepting donations. When we start the new fiscal year, well have funds right from the start, funds for members helping members. We are actively fundraising, beginning today. If youd like to donate, make your checks payable to the RTF while were hammering out all the details. We are excited about everything The Foundation can do to help admins now and into the future. Thank you for all your past support of the profession through your gifts and your time. Sincerely, Tamra Goodall, CAP-OM International President Kelly A. Reggio, CAP-OM Retirement Trust Foundation Board of Trustees Chairman

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International Association of Administrative Professionals April 24, 2012 Best Western Plus Hotel, North Mankato

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Katoland Chapter

Comments / Feedback

1. Comments on the speakers.

~ great choices ~ very informative ~ they were both very good and knowledgeable ~ I enjoyed both speakers very much ~ Dawn and Megan were great speakers and enjoyed their presentations. Learned a lot! ~ Informative and interesting ~ excellent ~ Megan did a great job. Helped me think about how to market my department at MSU. We are actually working on that right now. Very helpful

2. Comments on the time and day of the week seminar was held, location, etc.
~ ~ ~ ~ ~ ~ ~ ~ loved it worked well nice location, very nice breakfast yes, I like the early morning / breakfast theme of this years meeting day, location and time was ok busy time for me at university but anytime would be busy great, first time I attended a meeting good location, I liked the early time done by noon, instead of all day

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3. Suggestions on topics you would like addressed at a future seminar.

~ motivation ~ dress for success ~ time management! ~ handling stress on the job

4. Would you like us to keep you informed of happenings at the Katoland Chapter (upcoming meetings, events, etc.)
~ Jilane Binstock jilane.binstock@mnsu.edu ~ Bonnie Malterer bonnie.malterer@mnsu.edu ~ Gail Orcutt - gail.orcutt@mnsu.edu

We value your input. Thank you for being our guests today!

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Katoland Newsletter

Please join the Saint Paul Chapter and IAAP as we CELEBRATE 70!

Radisson Hotel
2540 North Cleveland Ave Roseville, MN 55113

N ta eso n g Min ota etin 2 e 201 h Dak al M nnu out 2 A S on 201 i 20, ivis D 18 May

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Dont forget to check out the following criteria for Member of Excellence.You may surprise yourself at how easy it is to qualify. A willingness to learn and grow are always good qualities to show to your employer. Good luck!

Member of Excellence
A Member of Excellence will receive a certificate (first four years), Pathways to Excellence certificate cover, and Member of Excellence pin (the fifth year). A Member of Excellence will attain a minimum of 8 of the following 11 criteria: 1. Hold a current IAAP Certification (i.e. CAP as prescribed by the new curriculum.) 2. Download the Member of Excellence Commitment form; sign and date the form 3. Actively participate in the IAAP web community forum discussions or write an article (minimum 200 words), and have it published in an IAAP publication (chapter, division, or international level.) Recommending another authors article does not qualify. 4. Attend at least one professional educational workshop, seminar or conference (at least 60 minutes in length) and provide a short paragraph on how the training relates to your job or your role in IAAP. It can be an IAAP or nonIAAP workshop, seminar, or conference; however, it cannot be included in your calculations to meet the requirement of criterion #9. 5. Hold a degree, certificate or equivalent (a minimum of one year in length) from an accredited college or university or hold a Microsoft certification 6. Pay membership dues on or before anniversary date. This criterion is a mandatory requirement. This mandatory requirement will be waived in the case of new members joining IAAP in the current IAAP fiscal year who want to work towards becoming a Member of Excellence. 7. Serve as a chapter, division, or international officer, committee chair, or committee member; or serve as an RTF Trustee; or serve on a student chapter advisory board or the schools advisory board for the office administration program. 8. Conduct a public presentation, program or training at least 60 minutes in length. (Note that the presentation does not need to qualify for recertification points). 9. Attend a minimum of eight (8) IAAP chapter, division or international sponsored meetings, programs or events (any combination.) These meetings, programs, or events cannot include an event used to meet the requirement of criterion #4. 10. Recruit at least one new member. 11. Integrate IAAP membership and involvement into annual performance plan or review.

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2011/2012 Board Members:

President: President Elect: Secretary: Treasurer: Board Member at Large: Nancy Schmidt, CPS/CAP Lydia Spoor Pat Edlund Bobbi Nawrocki Cheryl Weston nancy.schmidt@crowncork.com lydia.stauffer@firmenich.com patricia.edlund@mnsu.edu bobbin@ofc-clinic.com Cheryl@rndc.mankato.mn.us

Katoland Chapter: www.iaap-katoland.org Division Events: 2012 Annual Meeting

Roseville, MN May 18-20, 2012

MN-ND-SD- Division: www.iaap-mnndsd-division.org

IAAP Websites: International: www.iaap-hq.org

Fall Conference:
Oct. 5-7, 2012

Ruttgers Bay Lake Lodge, Deerwood, MN

2013 Annual Meeting

May 17-19, 2013 Minneapolis, MN

Future IAAP International Education Forum & Annual Meeting (EFAM) 2012: Grapevine, TX, July 22-25, Gaylord Texan Resort 2013: Anaheim, CA, July 28-31, Anaheim Convention Center 2014: Milwaukee, WI, July 27-30, Milwaukee Convention Center 2015: Louisville, KY, July 26-29, Kentucky International Convention Center

Leadership Opportunities
Open Committee Chairs Certification Public Relations Web site

Newsletter ideas, articles and pictures are welcome. Please feel free to send all thoughts to nancy.schmidt@crowncork.com. All feedback is appreciated!!

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Katoland Newsletter

Membership Webinars
IAAP offers a wide range of webinars related to membership, chapters and divisions. None of these webinars are eligible for recertification points. All times are Central.

Free Podcasts To Help Your Career

Be sure to check the IAAP website for free podcasts. Get topics to help you in the workplace. They don't take a huge bite out of your workday. Here are the latest: Robert's Rules Made Simple Let Susan Leahy, whos made a business simplifying Roberts Rules, provide some interesting insight. Alice In Corporateland Using the analogy of Alice In Wonderland, Joan Wendland tells the story of 40something Alice preparing for her first job interview in twenty years. Take a look at the new workplace through the eyes of a character in this corporate fairy tale. Priceless Computer Tips Sudhir Diddee enjoys listening to peoples problems, then finding MS Office solu-

MISSION STATEMENT To be on the leading edge of advanced technology for the changing office environment; to provide programs for professional growth, leadership development, continuing education, and certi-

We are pleased to acknowledge OFC as a sponsor of the Katoland Chapter of IAAP. Thank you for all of your support throughout the years!