Professional Documents
Culture Documents
Bill Date
Bill Period
Bill No.
Account No.
21/03/12
from 17/02/12 to 16/03/12
12447304
1.18324680
CO
P
Total Charges
Total
100.00
272.78
0.00
0.00
0.00
100.00
272.78
0.00
0.00
0.00
372.78
372.78
298.89
-166.00
0.00
132.89
AED 505.67
20/04/2012
Hello! We are going green! We're moving to electronic billing so we can email you your bill and save some paper.
Like the idea? Subscribe by sending an SMS with your email address to 5150 or visiting http://selfcare.du.ae Save
paper and money by opting in! Thanks
Payment Advice
12447304
1.18324680
#
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12447304
Page 1 of 6
2) Autopayments - Register your UAE or GCC credit card on Self Care or at any of our shops and your bills will be charged
automatically to your card.
3) Banks - You can pay your bills through selected channels at our participating banking partners including online banking and
cash deposit machines. Channels vary depending on the bank, a list of our partners is outlined below. Further information,
including available payment channels can be found at www.du.ae/en/bill-payments/PaymentChannels
4) Payment over the phone - If you are a home services customer, you can pay your bills simply by calling our Customer Care
centre. Please dial 04 390 5555, select your language, press 2 to select the "billing enquiries" option, and follow the automated
voice instructions to pay your bills.
5) Cheques - Write a current dated cheque payable to EITC or du. Please make sure to write your du account number on the back
of the cheque. You can send Cheques to P.O.Box 122122, Dubai, UAE, or pay at any of our shops.
6) Other Payment Partners - You can pay your bills or recharge at participating exchange houses and partner outlets that
display the du "pay your bill here" sign*. A list of payment partners is outlined below, or can be found in more detail at
www.du.ae/en/bill-payments/PaymentChannels
* Not available in all partner outlets
go to www.du.ae/selfcare or click on
the Self Care link on our website
homepage
Step 3
CO
P
Step 1
Bank partners
Partner outlets
Exchange houses
Citi Bank
Axiom
Al Ansari Exchange
RAK Bank
Fono
Mashreq Bank
Dubai Bank
OneMobile
Al Fardan Exchange
Al Hilal Bank
Eros Electrical
Al Ghurair Exchange
LM Exchange
Dunia Finance
Contact us
email: customer.care@du.ae
email: customer.care@du.ae
voicemail: 161
You can also pay your bills at any of our shops. Visit www.du.ae for a full list of locations.
TC-CR298
Page 2 of 6
v2.220
01/03/2012
01/03/2012
Total
-166.00
CO
P
Total Benefits
30.00
645.13
1.26
256.00
0.00
932.39
Total
100.00
100.00
Usage Charges
National Calls:
within du
to others
International Calls
SMS
Mobile Internet
17.55
0.42
0.00
0.00
254.82
Total
272.78
Total Charges
372.78
Grand Total
Page 3 of 6
AED 372.78
Page 4 of 6
Number
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555193972
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555193972
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971557157433
971554482520
971554482520
971554482520
971554482520
971551470087
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971554332398
971555810628
971555810628
Time
01:29
11:27
08:35
17:04
00:46
10:59
14:19
02:00
02:08
02:18
18:00
18:02
20:59
22:45
08:41
13:25
10:18
11:53
12:22
14:47
08:02
17:06
16:51
18:03
18:24
06:57
09:52
15:01
17:19
17:47
18:08
10:13
19:42
17:39
17:40
17:42
17:52
18:23
07:21
16:03
18:40
19:56
09:43
11:41
12:11
12:34
12:50
15:17
08:34
11:58
CO
P
National Calls
within du
Date
18/02/12
19/02/12
20/02/12
20/02/12
21/02/12
21/02/12
21/02/12
22/02/12
22/02/12
22/02/12
23/02/12
23/02/12
23/02/12
23/02/12
25/02/12
25/02/12
26/02/12
26/02/12
26/02/12
27/02/12
01/03/12
01/03/12
02/03/12
02/03/12
02/03/12
03/03/12
03/03/12
03/03/12
03/03/12
03/03/12
03/03/12
04/03/12
04/03/12
05/03/12
05/03/12
05/03/12
05/03/12
05/03/12
06/03/12
06/03/12
06/03/12
06/03/12
07/03/12
07/03/12
07/03/12
07/03/12
07/03/12
07/03/12
08/03/12
08/03/12
Duration
00:00:01
00:07:35
00:15:49
00:02:40
00:00:52
00:12:01
00:00:42
00:00:31
00:01:18
00:00:26
00:02:28
00:01:16
00:00:55
00:00:31
00:05:06
00:04:13
00:04:52
00:03:59
00:02:46
00:08:59
00:01:39
00:00:32
00:01:08
00:00:54
00:01:11
00:02:23
00:02:10
00:01:45
00:01:30
00:01:34
00:00:44
00:02:14
00:00:12
00:00:05
00:00:11
00:00:29
00:00:15
00:00:44
00:00:30
00:04:16
00:01:51
00:01:14
00:00:24
00:02:34
00:00:40
00:01:11
00:00:31
00:04:01
00:02:06
00:03:51
Charge
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0400
1.2800
0.5550
0.3700
0.1200
0.7700
0.2000
0.3550
0.1550
1.2050
0.6300
1.1550
Number
971555810628
971556719176
971556719176
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
971554482520
971555810628
971555810628
971555810628
971554482520
971555810628
971555810628
971555810628
971555810628
971555810628
971555810628
CO
P
Duration
00:01:22
00:00:07
00:00:32
00:00:52
00:00:10
00:00:59
00:00:40
00:00:27
00:01:40
00:00:20
00:00:54
00:08:00
00:00:40
00:00:24
00:08:59
00:00:53
00:02:20
00:00:53
00:02:36
00:02:41
00:00:13
Total
National Calls
to others
Date
20/02/12
20/02/12
07/03/12
08/03/12
08/03/12
Time
10:54
11:15
09:48
07:38
08:25
Charge
0.4100
0.0350
0.1600
0.2600
0.0500
0.2950
0.2000
0.1350
0.5000
0.1000
0.2700
2.4000
0.2000
0.1200
2.6950
0.2650
0.7000
0.2650
0.7800
0.8050
0.0650
17.55
Number
971502018382
971502733466
971502733466
971502967998
971502967998
Duration
00:02:06
00:00:52
00:00:32
00:00:43
00:00:08
Total
Charge
0.0000
0.0000
0.1600
0.2150
0.0400
0.42
International Calls
Date
18/02/12
02/03/12
06/03/12
06/03/12
06/03/12
06/03/12
06/03/12
06/03/12
15/03/12
16/03/12
Time
17:53
16:53
10:12
12:48
12:49
16:26
18:43
19:08
19:07
15:35
Country
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Myanmar
Number
95949102281
95973042891
95973042891
95949102281
95973042891
95949102281
95949102281
95973042891
95973042891
95973025080
Total
Duration
00:09:03
00:12:21
00:00:12
00:00:39
00:13:57
00:00:11
00:13:54
00:30:17
00:08:37
00:06:35
Charge
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.0000
0.00
SMS
Date
20/02/12
22/02/12
Page 5 of 6
Time
04:02
17:42
Country
Mobile Etisalat
Mobile Etisalat
Number
971555810628
0507894026
Charge
0.0000
0.0000
Time
00:58
00:58
14:56
16:15
16:28
Country
Mobile Etisalat
Mobile Etisalat
Mobile Etisalat
Mobile Etisalat
Mobile du
Number
0503964318
0503964318
971555810628
0503045972
971555810628
Charge
0.0000
0.0000
0.0000
0.0000
0.0000
Total
0.00
Mobile Internet
Time
--:--
Total
CO
P
Description
internet browsing
Date
16/03/12
Page 6 of 6
Usage
99.5198 MB
Charge
254.8225
254.82
AED 272.78