E-Commerce

Lecture 1 & 2 First Computer = People Computer was originally a job title it was used to describe
those human beings whose jobs are to perform calculations. Pascal, German, four functions 1801- Joseph Marie Power loom 1822- Charles Babbage Difference Engine Was able to compute tables of #, Logs tables Mark 1 1944 A partnership of IBM & Harvard Principle designer was Howard Aiken, 1947 he estimated only 6 computers are enough for entire US. IBM stretch computer in 1959 --600$ Electronic Digital Computers Forefather is ENIAC Electronical Numerical Integrator & Calculator At university of Pennsylvania between 1943 to 1945 by John Mauchly & J. Preper Eckret Its size was 2040 feet Room

History of Internet 1950,1960

Only allow communication between stations. It was used by project RAND to Support Herbert Simon, Pittsburgh

Pennsylvania. A pioneer in Global network T.C.R Licklider.

Arpa net Advanced Research Project Agency

Network
Developed by

ARPA of US DOD In 1970.

First Email in 1971 by Ray Tomlinson File transfer in 1973 Voice traffic Network Voice Protocol (NVP)

 History of Web
Conseil European pour la Recherch Nuclealre Computer Scientist Tim Bernershee CERN 1989 The European Laboratory for particle physics Marc Anderson Founder of web pages Browser = 1994

History of Mark up Language

GML 1969 Charles F. Goldfarb, Edward Mosher and Raymond Lorie of IBM SGML In 1986 it was standardized by ISO Its Best application is HTML. 135 tags

History of E-Commerce:Governed by the Department of commerce created in 1913. First Ec transaction was in 1970, an Electronic Fund Transfer First Online Sale was in 1994, a Cd of Sting was purchased in U.S In UK the first sale was in 1995 was a sale of book from W.H Smith It is estimated that by 2011, 70% of UK population will regularly buy only online. Online retail group. IMGR Figures reveals that now monthly online spending is in billion and in 2007, internet shopping in UK topped the 100 bn pounds mark.

What is Ecommerce? Definition: - Ecommerce

 Buying & selling on the internet Ecommerce involves multiple transactions or transfer of payment information across a secure internet connection in exchange of goods & services. Ecommerce is the process of buying and selling, transferring or exchanging products, services and/or information via computer networks including the internet.

Communication Perspective :
EC is the delivery of information, products, services, information or payments over telephones lines, computer networks, or any other electronic means.

Business Process Perspective :

Ec is the application of technology toward the automation of business transactions and work flow. Or EC is doing business electronically by completing business processes over electronic networks, thereby substituting information for physical business processes.

Commercial Perspective :
EC provides the capability of buying and selling products, services and information over the internet via other online services.

Service Perspective :
Ec is the tool that addresses the desire of governments firms, consumers and management to cut service costs while improving the quality of customer services and increasing the speed of service delivery.

Learning Perspective :
EC is the enabler of online training and education in schools, universities and other organizations including businesses.

Collaborative Perspective :
EC is framework of inter-and intra organizational collaboration.

Community Perspective :

EC provides a gathering place for the community members to learn, transact and collaborate.

E-Business
According to Mackay and Marshall e-business is the use of the internet and other information technologies to support commerce and improve business performance

Internet versus Non-Internet EC Pure Ecommerce & Partial Ecommerce CATEGORIES OF ECOMMERCE:

Physical Product Physical Product Digital Product Digital Product Digital Product Digital Product Physical Product Physical Product

Physical Process Digital process Physical process Digital Process Digital Process Physical Process Physical Process Digital Process

Physical Agent Physical Agent Physical Agent Digital Agent Physical Agent Digital Agent Digital Agent Digital Agent

EC Organizations Brick and Mortar Click and Mortar Virtual or Pure Play Organizations Classification of EC: Electronic Markets A place where buyers and sellers meet online to exchange goods, services, money or information.

 Interorganizational Information System IOS are those where only routine transaction processing and information flow take place between two or more organizations.