Professional Documents
Culture Documents
Produced by Avalon Sexual Assault Centre 2012 For more information contact us: 1526 Dresden Row, 4th Floor Halifax, Nova Scotia B3J 3K3 Phone: (902) 422-4240 Fax: (902) 422-4628 Email: info@avaloncentre.ca
ACKNOWLEDGEMENTS
This model is dedicated to all those who have used Avalon Centres services over the past 29 years and whose input and feedback have helped to shape Avalon Centres programs and services. It is also dedicated to all staff, volunteers, Board Members, and community partners who have dedicated their passion, energy and wisdom to addressing sexualized violence in Halifax Regional Municipality and across Nova Scotia. Special thanks to the current staff for so graciously sharing your knowledge, verbal and written words of wisdom, and constructive criticism in the documentation of the Avalon Model. The staff wanted to acknowledge that this model is not static, but a living model that continues to grow and evolve as issues and new insights emerge. The Avalon Centre staff who contributed various sections of the model are: Irene Smith, Executive Director
I wish to acknowledge the research projects undertaken by Pam Rubin for Avalon Centre related to expansion of SANE programs (Rubin, 2007), the provincial sexual assault needs assessment (Rubin, 2008), and exploring service options for youth (Rubin, 2011). The research reports have been very helpful in documenting the model. In some sections, with Pams permission, we have adapted material from these reports. These have been acknowledged with reference to the End Notes and References. Thank you to the Nova Scotia Advisory Council on the Status of Women which has supported the need for a provincial strategy for delivery of sexual assault services in Nova Scotia and the documentation of the model. It has been a privilege and pleasure to work with Avalon Centre on the documentation of the Avalon Model. Peggy Mahon BA, MAdEd., Writer and Editor September 2012
Cindy Prepper, Office Manager Jackie Stevens, Coordinator, Community/Legal Education and Training Theresa Emberly, Legal Support/Advocate Glenda Haydon, Coordinator of Individual Counselling and Group Program, Elizabeth Fitzgerald, Counsellor Nancy Gray, Intake/Support Worker Susan Wilson, Coordinator, SANE Program Ann Lawton, Administrative Assistant, SANE Program Kaley Kennedy, Communications Officer
ii
TABLE OF CONTENTS
Acknowledgements ....................................................................... ii Table of Contents.......................................................................... iii The Avalon Model: A Message from the Executive Director....... 1 Introduction .................................................................................... 4
A Word About Language .......................................................................... 5
Avalon SANE Response Line ................................................................ 29 Specialized Services .............................................................................. 29 Training & Certification of Nurses .......................................................... 32 Recognition & Retention of Nurses ........................................................ 32 Community Involvement ......................................................................... 33
Support, Information & Referral .................................................. 34 Legal Support & Advocacy.......................................................... 35 Specialized Therapeutic Counselling Program .......................... 36
Populations Served and Location .......................................................... 36 Feminist Informed Sexual Assault/Abuse Counselling Principles .......... 37 Specialized Counselling Model .............................................................. 39 Individual Counselling Program ............................................................. 43 Group Counselling Programs ................................................................. 44
Avalon Model Overview ................................................................. 6 The Herstory of Avalon Sexual Assault Services ........................ 8 Why Document the Avalon Model? ............................................ 10
Demand for Services across Nova Scotia .............................................. 10 Prevalence of Sexualized Violence ........................................................ 10 Provincial Needs Assessment ................................................................ 11
Why a Community-based Feminist Model for Addressing Sexualized Violence?................................................................... 12 The Avalon Model of Care ........................................................... 13
The Focal Point: Individual & Community Empowerment & Safety ...... 13 Feminist Lens ......................................................................................... 14 Vision, Mission and Guiding Principles .................................................. 15 Awareness and Prevention Approach .................................................... 16 Avalon Approach to Care ....................................................................... 17 Populations Served ................................................................................ 19
Organization Supports................................................................. 52
Community-Based and Flexible ............................................................. 52 Community-Governed ............................................................................ 52 Accountability ......................................................................................... 53 Planning & Evaluation ............................................................................ 53 Multi-disciplinary Staff Team .................................................................. 54 Professional Development ..................................................................... 54 Policies and Protocols ............................................................................ 54 Financial Sustainability ........................................................................... 56
iii
iv
and values with how we do our work or our best practices. This effectively integrates our delivery of services with our strategies for social and system change. The effect of this integration is that while, on the one hand, we are communicating to those using services that sexualized violence is a community responsibility; on the other hand, we are proactively engaging the community to take action to address sexualized violence our model not only talks the talk, but also walks the walk. An important element of the Avalon Model is the overarching goal of Individual & Community Empowerment & Safety, which is the focus of everything we do. This means we recognize that each individual and each community is unique; that each brings a valuable perspective; and that safety and empowerment are essential to making informed choices and decisions. Therefore, we work collaboratively with individuals and communities to enhance skills and knowledge in order to prevent sexualized violence and re-traumatization. Another important element is being community-based and flexible. As a community organization, all of our services are based in the community and governed by a community Board of Directors. For example, the Sexual Assault Nurse Examiner (SANE) Program is governed and administered by Avalon Centre and works successfully in partnership with several hospitals in Halifax Regional Municipality to deliver services. While not unique internationally, this community-governed model was unique in Canada when we first established the SANE program. In our program evaluation (Mahon, 2003), our partners in the health care and justice systems pointed to the strengths of SANE as a community-based service. Since then, a similar program has been established in northeastern Nova Scotia which is governed and administered by the Antigonish Womens Resource Centre and Sexual Assault Services Association. This program has two
Being community-based and flexible means our services and programs are responsive to community needs and build on community assets through innovative partnerships and collaboration. A big part of this is the ingenuity, creativity, passion, and commitment of our staff team, our volunteers and our partners. As a result, our services, our system and social change strategies, and our model are not static but continue to evolve over time. We hope that the Avalon Model, with its focus on empowering individuals and communities to respond to sexualized violence, will provide a template to assist the provincial government and communities to develop a strategy for comprehensive sexual assault services, thus assuring quality services accessible to all Nova Scotians.
INTRODUCTION
INTRODUCTION
Founded in 1983, Avalon Sexual Assault Centre (Avalon Centre) located in Halifax, Nova Scotia, provides full-time specialized, professional sexual assault services. Because there have been few other specialized services in Nova Scotia for most of its history, Avalon Centre has been the cornerstone for sexual assault services for the province, providing support for sexual assault response throughout Nova Scotia including prevention and intervention. The purpose for documenting the Avalon Model grew out of a province-wide needs assessment of sexual assault services in Nova Scotia. The report, Suffering in Silence (Rubin, 2008), details the outcomes of the needs assessment and provides recommendations for preventing and addressing sexualized violence in Nova Scotia. The needs assessment (Rubin, 2008) found that Avalon Centres community-based model for delivery of sexual assault services is recognized and highly valued by persons who have experienced sexualized violence and by the many different agencies with whom they are connected. It found that Avalon Centres service standards and leadership are recognized nationally and internationally by other sexual assault services and by multi-agency organizations addressing sexual assault. Furthermore, the model and leadership is highly attractive to other Nova Scotia communities wanting sexual assault services. Many service providers participating in the research expressed their wish for their community to have an Avalon, or follow the Avalon model. (p. x). The needs assessment report concluded with an overall recommendation that Nova Scotia should create a comprehensive response to sexualized violence based on the Avalon Centre model. (p.
xiii).
Fundamental to Avalon Centres model is that it is based in the community, administered and governed by a community-based organization. Avalons leadership in developing a community-based model and practice for specialized therapeutic counselling is recognized across the Atlantic Region and the Sexual Assault Nurse Examiner (SANE) program is recognized provincially and nationally. The strength of this model is its flexibility and ability to listen and respond to meet individual and community needs and emerging issues. As a womens organization, Avalon Centre maintains an all-woman Board of Directors and staff and has a well-developed feminist model of practice that has evolved over the last 29 years. Avalon Centres vision is to eliminate sexual assault/abuse and to change the current socio-political culture that fosters sexism, social injustice and other forms of oppression. Central to Avalon Centres model is a feminist analysis of sexualized violence the feminist lens which informs Avalon Centres approach to education, services and community mobilization. Feminist analysis asserts that sexualized violence exists because of power imbalances rooted in patriarchy and gender inequality as well as other forms of oppression and systemic inequalities based on gender/sex, age, race/ethnicity, class, ability, and religion. Sexualized violence is generally regarded as gendered because, according to Statistics Canada General Social Survey (GSS), the majority of those victimized in Canada are female (over 70% 15 years and older in 2009) and the majority of offenders are male (87% in 2009) (Perreault and Brennan, 2009). However, the dynamic of dominance, control, and oppression is reflected in all acts of sexualized violence regardless of the sex of the offender or of the person who has experienced sexualized violence.
This model documents Avalon Centres approach to empowering individuals and communities to respond to sexualized violence which effectively combines a continuum of services with advocacy to address sexualized violence as a systemic social issue.
INTRODUCTION
The description of the Avalon Model begins with an overview of the four interdependent components as follows: Avalon Model of Care Continuum of Services Community Engagement for Social and System Change Organization Supports The model then provides the background or context Avalon Centres Herstory, why it is important to document the model, and why it is important to have a feminist community-based model. This is followed by a detailed description of each of the four components. The last section describes some of the challenges faced by Avalon Centre and other communities in Nova Scotia in provision of sexual assault services.
Avalon Sexual Assault Centre is a feminist organization working to eliminate sexual assault/abuse, and to change the current socio-political culture that fosters sexism, social injustice and other forms of oppression.
Avalon Centres Vision Statement
Finding the right term for those who are at risk of or who have experienced sexualized violence is challenging. The terms victim and survivor are often used on their own and together. The term victim, on its own, is complex. On the one hand, it can be simply defined as someone who has been harmed; while on the other hand, it has the potential danger of overlaying another identity on the individual, which is not beneficial to their healing process and may lead to further harm or secondary wounding. The term survivor, is often considered a better term to use as it indicates that the individual is healing and beginning to cope with trauma. However, it can also have the result of labeling someone. The term victim/survivor is often used to connote that individuals have experienced trauma and are moving toward or in the process of healing and recovery. In this model, where possible, the term person/persons who has/ have experienced sexualized violence is used. However, the term victim/survivor is also used, particularly in the SANE program where the SANEs are responding to an immediate sexual assault. The term victim is used in the statistics section because this is the term used by Statistics Canada in their reports. Finally, the terms victim and sexual violence are embedded in Avalon Centres approved vision, mission and guiding principles; therefore, remain as such in the model.
THE AVALON MODEL: EMPOWERING INDIVIDUALS AND COMMUNITIES TO RESPOND TO SEXUALIZED VIOLENCE
Organization Supports describes how Avalon Centre is structured to support this model. Being community-based and community governed enables Avalon Centre to be close to the ground and responsive to community needs. It increases community ownership and community commitment to addressing sexualized violence.
The Avalon Model: Empowering Individuals & Communities to Respond to Sexualized Violence
The illustration of the Avalon Model on the right is a series of concentric circles. These circles represent Avalon Centres commitment to growth, to evolving services and social change initiatives in response to individual and community needs, as well as emerging issues related to sexualized violence. The arrows are intended to show that all components are inter-related and inform each other. This illustration was chosen because Avalon Centres logo is a tree and the concentric circles are like the cross section of the trunk of a tree or the tree rings.
The Stepping Stones, shown on the front cover, represent Avalon Centres overall approach to working with individuals and communities in a gradual progressive process to support individual and community empowerment and safety. This is at the heart of the model. They also represent Avalon Centres unique Stepping Stone Approach which was developed by Avalon Centre for the Specialized Therapeutic Counselling Program which is discussed further in the Specialized Therapeutic Counselling Program section of the model.
THE AVALON MODEL: EMPOWERING INDIVIDUALS AND COMMUNITIES TO RESPOND TO SEXUALIZED VIOLENCE
ORGANIZATION SUPPORTS
Figure 1: The Avalon Model: Empowering Individuals and Communities to Respond to Sexualized Violence
CONTINUUM OF SERVICES
Community Governed
MODEL OF CARE
Feminist Lens Individual & Community Empowerment & Safety
Community/ Legal Education & Training Vision, Mission &Guiding Principles Research & Policy Change
Approach to Care
Populations Served
In 1996, with the development of Halifax Regional Municipality (HRM), the service delivery area for Avalon Centre increased to the entire HRM and put more strain on an already limited budget. An independent consultant conducted an internal program review which resulted in program restructuring. The outcome included many of the current programs: counselling programs; court support; community education; professional development; support, information and referral; and the after hours sexual assault response line. There was an increased focus on partnerships and consultations with agencies and womens groups. During this period, the counselling program changed from a lay/peer-led service to professional therapeutic counselling services, because the therapeutic needs of individuals who experience sexualized violence are unique and require a specialized response. Individual and group programs were developed based on the Stepping Stone Approach" to address earlier, mid and later stages in the healing process. The response line changed from all calls to services for immediates, hence the name Immediate Sexual Assault Response Line. Between 1996 and 2003 Avalon Centre continued to evolve current programs and develop new ones to address community needs. The community education program was revised to meet increased demand for professional training and began to develop customdesigned programs. The Sexual Assault Nurse Examiner (SANE) program began as a three-year demonstration project in 2000. It was unique in Canada because of its community-based approach to management and coordination. The IWK Grace Hospital, the QEII and the Dartmouth General were formal partners, as SANEs delivered emergency care through their emergency rooms. The SANE program was permanently funded in 2003-04 through the IWK. In 2009, this service was expanded to include the Cobequid Community Health Centre. 8
According to the Nova Scotia Advisory Council on the Status of Women (2010), in 2009, there were 20,931 sexual assault incidents reported to police in Canada which includes 17,719 (or 85%) female victims. In Nova Scotia, in 2009, a total of 701 sexual assault incidents were reported to the police which includes 595 (or 85%) female victims. This decreased by 2.7% between 2009 and 2010. In 2010, a total of 682 sexual assault victims reported the crime to the police in Nova Scotia. This includes 572 (or 84%) female victims. Results from GSS 2009 show that 88% or close to 9 in 10 sexual assaults were never reported to the police (Perreault and Brennan, 2010). Under-reporting of sexual assault incidents is an issue. In 2009, in Canada, police reported almost 55,000 children and youth victims (0-17 years) of a physical assault or sexual offence. Of these, 3 in 10 or close to 15,000 experienced sexual or physical abuse within the family. Of this 15,000, 33% suffered sexual offences. Parents committed more than half (59%) of all family-related physical assaults and sexual offences. The rate of sexual offences by family members that were reported to police was four times higher for girls than boys (113 versus 28 per 100,000 children and youth population). (Statistics Canada, 2011) In Nova Scotia in 2009-10, of 2654 cases referred to the IWK Health Centre for abuse issues, 14% of parents identify children have experienced sexual abuse. Of 706 youth who were referred and interviewed, 30% identify sexual abuse as happening sometimes or often. (Rubin, 2011, p. 10). In 2010-11, the Avalon SANE program, which provides medical forensic care for immediate assaults in HRM, had 18 clients under age 17 which comprised almost 20% of their total 92 clients in 2010-11. 10
11
various grounds are more vulnerable to violence and abuse and face greater barriers when seeking services. - Federal-ProvincialTerritorial Ministers Responsible for the Status of Women iii
Due to their relationships of trust with those who have experienced sexualized violence, as well as their expertise, structure and philosophies of service, feminist community-based organizations are well suited to provide survivor-centred care. They offer a shift from a diagnostic treatment model common in the medical field to a collaborative, non-pathologizing approach. Research with persons who have experienced sexualized violence indicates that, among all responders, such community organizations have been correlated most strongly with healing and least with hurting in post-sexual assault care. Survivors strongly rated their contact with community rape crisis centers as healing (75%) (Campbell et al., 2001). There were no significant associations between perceived secondary victimization and service delivery outcomes for rape crisis centers. In contrast, only 47% of survivors reported contact with the health care system as healing; and nearly a third considered it hurtful. Contact with the legal system was perceived as hurtful by 52% of responders. Nova Scotia research suggests that this perception is shared by Nova Scotians experiencing sexualized violence. Community organizations in Nova Scotia, including community mental health professionals, sexual assault centres, womens centres, transition houses, and organizations serving criminalized women have been identified as enjoying a level of trust by abused, sexually assaulted and marginalized women, that is not associated with either the conventional health or justice systems (Rubin, 2003). Avalon counsellors in the needs assessment research (Rubin, 2008) affirmed that clients continue to experience significant secondary wounding from the justice and other institutional systems. (p. 33).
12
MODEL OF CARE
Feminist Lens
Approach to Care
Populations Served
Avalon Centre recognizes that each persons needs and paths are unique. Individual and group programs are based on the assumption that each individual brings a valuable perspective of her/his life situation and must feel both safe and empowered in order to make informed choices and decisions. Building trust is an important component of supporting safety and empowerment. In this regard, Avalon Centre does not serve as a monitor for agencies; for example, Child Protection or Corrections. Similarly, each communitys needs and assets are unique whether identified by geography, gender, sexual identity, sexual orientation, age, race/ethnicity, class, ability, or religion. Avalon works with individuals and communities to enhance skills and knowledge as well as to mobilize community members to take collective action in order to prevent sexualized violence and re-traumatization. 13
Recognize and raise awareness about embedded ideas of gender inequality, power imbalances and other forms of oppression and inequalities based on gender/sex, age, race/ethnicity, class, ability, and religion? Challenge gender, racial and other stereotypes and sexual assault myths, such as those related to sexual coercion and consent? Shift the focus from individualized victim responsibility to a focus on understanding and linking together the broader impacts and challenges related to societal sexism, racism, and other forms of oppression? Engage and mobilize individuals and communities to collectively take action to effect change in perceptions, attitudes, system response, public policy, and/or legislation? Hold offenders accountable for their harmful behaviour?
14
We are committed to a practice approach that promotes victim empowerment and acknowledges that the person who commits the violence is responsible for his behaviour. We are committed to reducing barriers to accessing Avalon Centres confidential services within our existing mandate and resources. We are committed to providing a leadership role in eliminating barriers for access to justice. We are committed to working with grass roots and womens organizations and other community partners on a local, provincial and national level to improve social policy and promote social action. We are committed to fostering an environment that supports self-care and provides professional growth and learning opportunities for staff, students and volunteers. We are committed to being flexible and accountable by developing policies, procedures and programs that are in keeping with our mission statement, principles and resources. We are committed to a women only staff and Board of Directors.
We acknowledge that sexual violence profoundly affects individuals, families and our community. We ask every member of our community to support us in assisting sexual assault/abuse survivors/victims, their partners and non-offending parents to heal from the effects of sexual violence. We challenge all people to commit to a culture free from sexual violence and abuse.
15
been using these practical approaches to safety, yet sexualized violence continues to occur. While some of these measures may minimize individuals risk of sexual assault, they do not prevent sexual assault from occurring because these campaigns do not address the actions and behaviours of offenders. The public health related component focuses on harm reduction, where prevention is articulated as primary, secondary or tertiary prevention. The following are definitions related to sexual assault: (a) Primary Prevention focuses on activities that take place before sexualized violence occurs. These tend to be public awareness and community education initiatives. (b) Secondary Prevention focuses on immediate responses after sexualized violence has occurred that enables the person who has experienced sexualized violence to deal with immediate and short term effects and to prevent further trauma. An example of this is the SANE Response line, the SANE program, and court preparation and accompaniment. (c) Tertiary Prevention focuses on long term responses after sexualized violence has occurred that enables the person who has experienced sexualized violence to deal with ongoing impacts, including lasting trauma effects. The therapeutic counselling service is an example of tertiary prevention. The audiences for prevention range from the entire population, regardless of exposure, to particular audiences. The three types of audiences are universal, selective and indicated. To illustrate how this works, Table 1 defines the different audiences, provides an example and the type of prevention.
Addressing embedded ideas of gender inequality, patriarchy, sexual coercion, and consent by challenging sexual assault myths and stereotypes that permit, condone, and perpetuate sexualized violence; Shifting the focus from individualized victim responsibility to mobilizing the community to take collective action against sexualized violence, to reshape societal norms, to challenge the responses of the government and its agencies; Holding offenders accountable for their harmful behaviour.
The gendered sociological educational model challenges the traditional prevention messages and emphasizes that the message has to change from dont get raped to dont rape. Many mainstream sexual assault prevention messages emphasize ways that potential victims can make themselves less vulnerable to sexual victimization. For example, the media and police often advise women to protect themselves or change their behaviours in order to avoid sexualized violence. These messages focus responsibility for preventing rape on potential victims and treat it as an isolated incident. They imply that sexualized violence is most often perpetuated by strangers who can be avoided if women follow conventional protection measures. For centuries society has
16
AVALON MODEL OF CARE Table 1: Audiences and Type of Prevention AVALON APPROACH TO CARE
Target Audience
Universal
Definition
Directed towards entire population regardless of exposure to sexualized violence Targets individuals that are at risk of sexualized violence, offender, bystander i.e. youth/young adults
Example
Avalon Centre Teal Ribbon Campaign Avalon Centre Poster Campaign
Type of Prevention
Primary Prevention
The Avalon Approach to Care has nine components that describe how Avalon Centre puts the principles, processes and approaches into practice or best practices. As part of the Model of Care, the Approach to Care has at its core, the overarching goal of individual and community empowerment and safety and the feminist lens which guides all planning, decision-making, programs, initiatives, and interactions. Community-Based and Flexible
Selective
University Campus Sexual Assault Awareness Campaign Sexual Assault Legal Information Series for New Canadians Court preparation and accompaniment for women who have experienced sexualized violence Specialized Therapeutic Counselling
Primary Prevention
As a community-based organization, Avalon Centre is able to be flexible and responsive to individual and community needs and priorities. This independence enables coordination and issues to be addressed quickly and effectively. Reducing Barriers to Access
Indicated
Secondary Prevention
Avalon Centre works to remove barriers to access through provision of services free of charge in a supportive environment that is safe, non-judgmental and confidential. Part of reducing barriers to access is striving for cultural competence which involves strengthening knowledge, skills, behaviours, policies and programs to better meet the needs of diverse populations; for example, adolescents, elderly people, sex trade workers, immigrant and migrant peoples, lesbian, gay, bisexual, trans, queer, and intersex. Staff also builds and maintains relationships with government and community organizations in order to support those who have experienced sexualized violence to access information, support and services.
Tertiary Prevention
17
At the individual level, the emphasis is on building relationships and trust with each person and honoring their wisdom, perspectives, values and choices. At the community and system levels Avalon Centre works locally, provincially, and nationally with a range of community organizations and government agencies to improve responses to sexualized violence, develop innovative programs, improve service response and coordination, and effect change in public policy.
18
POPULATIONS SERVED
As identified in the Mission Statement, Avalon Centre provides services for those at risk of or who have experienced sexualized violence, with primary emphasis on support, education, counselling and leadership/advocacy services for women. As shown next, Avalon Centre serves women and a broader population.
19
CONTINUUM OF SERVICES
CONTINUUM OF SERVICES
Avalon Centre provides the following services which are described in this section:
Community/Legal Education and Professional Training which includes: Public Awareness and Public Education Legal Education Community and School-based Education Professional Training and Consultation Information, Support and Referral Sexual Assault Nurse Examiner (SANE) Program which includes: 24 hour Response Line Specialized Services Legal Advocacy and Support Specialized Therapeutic Counseling which includes: Individual Counselling Group Programs
programs and by the administrative support staff, who are often the first point of contact by phone or for those coming to the centre. Another example is Community/Legal Education and Professional Training. While the Coordinator delivers many of these programs, she also works with the staff of the SANE, Specialized Therapeutic Counselling, and Legal Advocacy and Support program staff who also provide community education and professional training. While there are intersections, there are also specialized services such as the Specialized Therapeutic Counselling Program and the SANE Program which are provided by staff with specialized training. Avalon Centre makes every effort to ensure that those using services receive the most appropriate service, provided by the most appropriate service provider, in the most appropriate location and in a supportive environment. To support access to services for different populations, Avalon Centre has created particular spaces for service delivery. Recognizing the importance of the need for a safe, supportive place for women who have experienced sexualized violence, women only services such as the counselling and the legal support and advocacy program are offered at Avalon Centre. The SANE program is delivered in a designated, confidential space within several hospitals throughout HRM. The community/legal education and professional training programs are generally taken to those organizations and groups who request them and, therefore, are offered in various locations throughout HRM and across the province. Services for the most part are free of charge. A fee for service is charged for professional training and there is a small fee for group participation which is used for refreshments.
All of Avalons Centres services are grounded in the Model of Care. Within the Model of Care, the Approach to Care describes services as a continuum of services, and Figure 4: Avalon Centres Continuum of Services Responding to Sexualized Violence, illustrates this continuum. As shown in Figure 4, individuals and organizations may access services through a variety of avenues and entry points as appropriate to their particular situation and needs. There is a dynamic relationship among services, as shown by the arrows, where the services inform each other and there are overlaps and intersections. For example, while support, information and referral is described as a distinct service, it is provided through all
20
CONTINUUM OF SERVICES
Figure 4: Avalon Centres Continuum of Services Responding to Sexualized Violence
Engage groups, communities, and audiences * to prevent sexualized violence from occurring.
Work with government agencies and community organizations to improve responses to sexualized violence and prevent secondary wounding
Assist women 16 years and over to heal from relational trauma. Support supportive partners of women accessing services and non-offending parents of children who have disclosed sexual abuse.
Public Awareness and Public Education Respond to community organizations, schools and universities looking for information and education. Immediate response to all ages and genders when sexual assault occurs
Legal Education, Community and Schoolbased Education SANE Program 24 hr Response Line and Specialized Services
Support women 16 yrs and older and non-offending parents to access the justice system and other services
**Communities are broadly defined by geography, gender/sex, age, race/ethnicity, class, ability, or religion. Audiences can vary from the general public (universal) to selective (specific audiences such as youth) or indicated(victims/survivors, offenders or bystanders).
21
continuing to increase its focus on youth and has just completed a feasibility study, Exploring Service Options for Youth Victim/Survivors in Halifax Regional Municipality (Rubin, 2011). Professional training provides training for service providers in agencies who are dealing with persons who have experienced sexualized violence. This can range from police to health care providers and womens organizations. Legal Education is offered through all programs to service providers, schools/universities and community organizations. Programs are generally taken to the group or community making the request. Public awareness and public education uses various media, both traditional and new media, to reach intended audiences.
ASK Initiative
The ASK campaign was developed into an awareness and prevention initiative to address alcohol and drug facilitated sexual assault and to promote the concept of sexual consent. ASK cards, stickers, hand stamps, and T-shirts were distributed to youth organizations, universities, Youth Health Centres, and other community organizations. Avalon Centre created an information guide and workshop for people who wanted to organize their own ASK campaigns. An ASK promotion page was created on the website. ASK promotions were provided during the Evolve Music Festival in Antigonish, at Femm Fest, and during orientation week at various universities in Nova Scotia. ASK presentations were given to participants of the YWCA-Halifaxs Finding Leadership in Young Women program and with their Power Camp (summer day camp) groups. Avalon Centre has provided three information sessions for community partners.
PROFESSIONAL TRAINING
Avalon Centre has created professional training curriculums and materials that are custom designed and can be easily adapted so that they are sustainable. To meet the needs of different agencies that may be at different stages of learning, programs are multilayered they are designed to be ongoing, delivered in stages, and for progressive learning from introductory to more in-depth content. The following criteria are followed by Avalon Centre for design of these programs: That they are proactive, not reactive; That they are delivered by trained and knowledgeable facilitators, who are experienced in sexual assault work and who are able to foresee potential controversies and strategically create learning opportunities; That, they focus on building cultural competency and eliminate barriers to access; That, when possible, they be coordinated provincially according to standards, curriculum, and resources; That they be tailored to address particular needs of a group or community; and That they be part of a continuum of ongoing sexual assault services and programs offered either by Avalon Centre or by the community. 26
LEGAL EDUCATION
Because sexualized violence is a criminal offence, legal education is an important component of all Avalon Centres educational program. Legal information sessions are offered through all education programs - community and school-based programs, professional training and public education. Avalon Centre has also prepared Legal Educational materials for professionals; for example, the How Can I Help? and What Do I Do Now? Professionals are sometimes unsure of how to respond to a victim of sexual violence or are unaware of available services. They may have concerns about their professional liability or legal responsibility and how this is impacted upon by sexual assault laws. Avalon Centre has instituted a project to improve the overall legal knowledge of a variety of professional groups who in order to reduce barriers to access to the criminal justice system for women
Being able to get staff training and resources on sexual violence that is based inprovince is a gift for everyone in NS who works in the area of sexual violence, hosting important forums for legal and community professionals, (and) being an articulate media voice on sexual violence, are just some of the examples of the important leadership role Avalon has taken on.
Agency participating in Professional Education
Avalon Centre also organizes conferences as professional development opportunities for service providers on current topics such as legal education, child sexual abuse, coordinated efforts to respond to sexualized violence, and youth sexual assault issues. Training programs may be followed by requests by organizations for Avalon Centre staff to provide follow-up consultation to support organizational change or community development activities. This may involve further training, strategic planning and/or provision of resources and tools.
27
(1) community-based; (2) professional management; (3) credibility, knowledge, and experience working with/on sexual assault issues; and, (4) dedication and commitment to improving services and policies for sexual assault victims/survivors. In addition, independence from large institutions and flexibility enables effective coordination and issues to be addressed quickly and effectively. (p. 86-87)
SPECIALIZED SERVICES
The SANE program provides the following specialized services which are described in this section: Immediate care with the individuals consent. This may include physical assessment for injuries, treatment, support, and information/referral to available resources. A forensic examination with the individuals consent. This may include evidence collection, careful written and photo documentation, and evaluation of injuries. Supportive follow-up with the victim/survivor; Expert testimony if the case proceeds to a court of law; and Storage of forensic evidence for six months. (a) Immediate Care - Emergency Response 24/7 When the victim/survivor goes to the emergency room at the hospitals and tells the medical personnel that s/he has been sexually assaulted a SANE is called. Two SANEs attend each call at the hospital. The individual is directed by the emergency room nurse on duty to a designated private room to wait for the SANE to arrive. At the IWK, the IWK Child Protection Team or ER pediatrician may also be involved. Prior to meeting with the person who has experienced sexualized violence, the SANE converses with them about a plan of action. The comprehensive care the SANE provides to the victim/survivor includes: Support and crisis intervention in a non-judgmental, confidential environment; Discussion of medical, legal and follow-up options; A physical assessment, STI evaluation and preventive care, pregnancy risk evaluation and prevention,
SANES
A Sexual Assault Nurse Examiner (SANE) is a registered nurse with advanced training and education in sexual assault examination of treatment, including medical and forensic examination of persons who have experienced sexualized violence. The Avalon SANE Program employs a full time SANE Coordinator and a part time SANE Administrative Assistant. Twelve to fifteen (12-15) oncall SANEs are contracted to deliver the SANE Program. Funding for the SANE program is provided by the Department of Health and Wellness through the IWK Health Centre.
29
A forensic exam if the individual chooses; Information and appropriate links with community supports and resources; and Discussion of medical follow-up.
gives a medical clearance and will order any medications or treatments that are necessary. The SANE discusses medical follow-up and offers the option of a follow-up call, usually within 48 to 72 hours. At the IWK, the IWK Child Protection Team may also follow up. When the individual leaves the hospital, she/he is given a pamphlet, Treatment and Follow-up Care. This outlines the details of the procedures, tests, and any treatments given by the SANE, including detailed recommendations for medical followup. The pamphlet also provides community follow-up counselling resources that are available with phone numbers. (b) Follow-up Services
The medical exam involves: (1) taking a medical history; (2) documenting details of the assault/abuse to help identify potential infections, injuries, or treatments required; and (3) taking blood and urine samples to test for pregnancy and/or infections. A speculum exam may be performed. The SANE ensures the child abuse forms are completed when necessary. At the IWK, the Child Protection Team will follow up with the youth who has experienced sexualized violence. If the individual chooses to have a forensic examination (evidence collection using the forensic kit), the SANE will conduct the examination. The forensic exam takes approximately three hours to complete. Only the SANE nurse and other emergency personnel need to be present during this exam. The forensic exam includes the steps listed for a medical exam and may also include the following: Collection of clothing for evidence; A head to toe visual exam looking for injuries, blood stains, seminal stains, evidence, etc.; Fingernail scrapings/swabs; Photographs of injuries; and Oral, rectal, vaginal and body swabs to examine for semen or infections. The victim/survivor may wish a support person, such as a friend or relative. During working hours, the hospital social worker provides support as able while waiting for the SANEs to arrive. At the IWK, the After Hours Crisis Team may provide this support. After the medical examination, the emergency physician
Follow-up services are provided by the SANE program. A phone call to the person who has experienced sexualized violence is made by the SANE within approximately 48 to 72 hours of the assault. The purpose of this call is a general check in, focusing on medical, forensic, and emotional concerns. The SANE may inquire about any prescribed medications that have been taken and whether they have been tolerated well, inquire about any adverse effects, other symptoms or medical concerns, and ensure that the individual has a good understanding of the follow up care with a physician. Any newly developed forensic concerns, information about counseling, other resources, and other concerns are also discussed as required. After this call, the SANE no longer has contact with the individual. Any further follow up initiated by the individual is directed to the SANE Coordinator. (c) Expert Testimony in a Court of Law If a case goes to court, the SANE may be called by the Crown Prosecutor to testify about the findings of the medical/forensic examination. Proper collection and storage of forensic evidence 30
One woman talks about her experience with being given options by the SANEs It was all professional, all about a process and going through steps. I like to be told why someone is doing something, what it will achieve and the nurses are very good at explaining everything and why they are doing things and what I could expect from things, so it was the professionalism that put me at ease. They wanted to know if I even wanted them to collect the evidence and they told me I could say just say I dont want to do that. I wasnt feeling concerned about what they were doing. It was not intimidating to me. They did everything they were supposed to The only thing that took a long time was the pregnancy test and we waited for the results from that. The doctor gave me the once over. It was very painless.
Victim/Survivor Interview, SANE Program Evaluation 2003
31
Well Trained SANEs can maximize information, support recovery of evidence and minimize problems.
Weve noticed a very uniform, consistent, well thought out series of cases over the past three years, where we can tell the difference in an area where there is standardized program and well trained as opposed to certain areas where there are samples missing. The SANEs took it upon themselves to take all the samples they could. Well-trained individuals can instil confidence in the complainant to maximize the information. The more often they gather the evidence, the better chance the lab has of maximizing the recovery of biological evidence. Because of doing it (the forensics kit) over and over again, they know how to do it. The more you do it, the more you know what to look for. By having one component constant, the SANEs, you are minimizing the chances of problems or missing evidence. Keeping things consistent, well organized, well ordered, well itemized has definite advantages. Having a nucleus of people who are well trained, know what to look for, have done it repeatedly and get feedback from us when we lecture to them maximizes return and, minimizes losses.
Representative of the RCMP Forensics Lab, SANE Evaluation Report, 2003
COMMUNITY INVOLVEMENT
The SANE Program provides educational sessions to medical groups, hospital staff, police and community groups. The program also responds to requests for information and assistance from outside HRM regarding immediate care of persons who have experienced sexualized violence, assistance with completion of sexual assault evidence kits, and guidance for implementation of SANE Programs in other areas within and outside the province. The SANE Coordinator is involved with various committees to provide collaboration, support, and education; for example, the IWK Multidisciplinary Child Protection Rounds, Atlantic Partners in Sexual Assault Response Committee, Halifax Sexual Assault Response Team (HSART), and the Forensic Nurses Society of Canada.
33
Other than immediate sexual assaults, which are addressed through the SANE program, Avalon Centre provides referrals for males who have experienced sexualized violence who call looking for services. The centre also receive inquiries about sexual assault issues from members of the general public looking to get more informed about or involved in addressing sexualized violence.
Thanks for everything and for keeping me updated. Who said there werent angels? (what ever the outcome!)
Participant in Legal Support and Advocacy Program
up, as well as individual advocacy for persons who have experienced sexualized violence as needed. (c) Education Education assists individuals, the general public, professionals and other service providers to improve their knowledge of the legal system and access to it. (d) Court Watch Court watch monitors and tracks sexual assault court cases. This maintains current knowledge of sexual assault cases, issues and trends, so that Avalon Centre is able to identify areas where improvement/change is needed. (e) Community Liaison and Collaboration Community liaison and collaboration focuses on liaising with police, Crown, Provincial Victims Services and community agencies. The purpose is to increase awareness of the program and to support collaboration among service providers to improve the systems response to persons who have experienced sexualized violence. For example, one initiative has been to consult with the Nova Scotia Barristers Society regarding a handbook for sexual assault victims regarding sexual assault myths and stereotypes. The Legal Support/Advocate is a member of the Halifax Sexual Assault Response Team (H-SART) and has been assisting with the formal H-SART protocols. 35
sexualized dominance by males towards girls and women and that womens needs are unique and different from male or child survivors. The program offers a feminist lens in connecting sexism practices and attitudes, along with traditional gender socialization, in exploring with women the frequent occurrence and continuation of sexualized violence. The program recognizes a historical pattern of those being marginalized on the basis of gender, race, sexual orientation, age and ability, experiencing higher rates of oppression and violence, including sexual abuse/assault. It is the ongoing, day to day marginalization ingrained within the social fabric that serves as the underpinning for the most extreme expressions of dominance and violence. Over the years, Avalon Centre has continued to develop the specific knowledge and expertise required to deliver this feministbased counselling model which has been effective for women who have experienced sexualized violence. It has received provincial and national recognition, and provides guidance as to best practices. Counselling services are offered at Avalon Centre. The provision of a safe and empowering place for women is central in countering social isolation and stigmatization following sexual assault/abuse. This supports women reclaiming space, voice and dignity. Womens wisdom, skills and knowledge join together creating profound ripple effects of empowerment and healing. Most individuals who access the program live within the Halifax Regional Municipality or surrounding area. A small number travel a significant distance due to a lack of specialized counseling services for sexual assault/abuse in their communities. Counsellors provide phone support, information and referral to callers from other areas of the province.
36
CONTINUUM OF SERVICES: SPECIALIZED THERAPEUTIC COUNSELLING FEMINIST INFORMED SEXUAL ASSAULT/ABUSE COUNSELLING PRINCIPLES
The following sexual assault/abuse counselling principles guide the Specialized Therapeutic Counselling Program and are described in detail in this section: (a) Social/Political Causal Explanation of Sexualized Violence (b) Strength/Resourced Based View of Those Seeking Assistance (c) Collaborative Relational Counselling Approach (d) Progressive Stepping-Stone Counselling Frame (e) Addressing Secondary Wounding (a) Social/Political Causal Explanation of Sexualized Violence Childhood sexual abuse and adult sexual assault are often defined as caused by patriarchal power imbalances that condone one group to dominate another on the basis of gender/sex, age, race/ethnicity, class, ability and religion. Often there is a perceived right to commit sexual assault by the offender as a result of entitlement and ownership. In addition, the victim/survivor can experience marginalization and/or depersonalization. This dynamic of dominance, control and oppression is reflected in all acts of sexualized violence regardless of the sex of the offender or the person who has experienced sexualized violence. Sexual assault is regarded as a gendered crime as the majority of offenders are male and the majority of those victimized are female. Feminist-informed scholars and therapists challenge explanations that reduce sexual assault to being an individual offence committed by those who are deviant, mentally ill, have a sex addiction. An individual pathology explanation fails to acknowledge the magnitude of sexual assault/abuse and its highly gendered nature. This causal explanation also fails to recognize socially condoned sexist stereotypes that fuel sexualized violence and common sexual assault myths that blame persons who experience sexualized violence and diminish the harm that has been caused. A genetic explanation fails to acknowledge that sexual assault/abuse is foremost an act of power and control and not a sex act. Explanations involving offenders being childhood victims are inadequate as they fail to account for the large number of offenders who were not child victims, nor the fact that the majority of child victims do not commit sexualized violence as adults.
(b) Strength/Resourced-based View of Those Seeking
Assistance Feminist therapists are careful to not create an individual pathology identity in the client through clearly naming sexualized violence as a social problem, along with not viewing the effects of the trauma as a sign of pathology or giving mental health labels/diagnosis. The various trauma impacts, including the survival methods developed in a best attempt to regulate an overactive nervous system, are seen as adaptive solutions that have worked to some extent but which carry difficult and sometimes dangerous side effects. An emphasis is placed on highlighting an individuals strengths, resources, skills, knowledge and abilities while fully validating the serious injuries caused by sexual abuse/assault experience(s) and the pain and grief that they are carrying. An emphasis is also placed on identifying important relational values and ethics that were dishonoured. The pain and grief are seen as a strong testament to the preciousness of these relational values and the losses created on both individual and societal level when they are not honored.
37
In a collaborative, relational counselling approach, the counsellor reduces the power differential in the therapeutic relationship as much as possible. The client is given control in naming concerns she would like to focus on each counselling session and the therapist walks alongside providing validation, witnessing and helping to counter internalized shame or blame.
to prevent a reliving of the overwhelming powerless or helpless feelings. This approach does not place a focus on memory regression work. This counselling frame provides the essential conditions of adequate time, space and anchors to the present, which are essential for the incremental integration of the past trauma. This protects clients from the common experience of the counselling becoming too triggering, causing flooding and retraumatization. (e) Addressing Secondary Wounding Secondary wounding experiences also become a focus of the therapy. This includes failed responses by individuals and /or community providers or institutions, who directly or indirectly disregarded, disbelieved, minimized, discounted or diminished womans experience or implied blame or culpability in some way. Secondary wounding also includes stigmatizing the individual for the trauma effects they have developed or viewing them as permanently damaged or deficient or seeking unwarranted attention. A link is made between common attitudes that contribute to secondary wounding and the underlying cause of societal sexism and patriarchal oppression of groups that are marginalized. The counsellor protects from contributing to secondary wounding by placing a clear spotlight on the behaviors, attitudes and 38
39
Further countering layers of misplaced shame and an internalization of responsibility for the sexual abuse/assault experiences; Connecting with a building of protective anger in externalizing responsibility to the offenders, along with society for maintaining sexist and oppressive attitudes and practices, which are the root cause of sexualized violence; Continuing to identify triggered memory states using mindfulness awareness and expanding practices and skills in soothing/protection of vulnerable feeling states; Building a container of accompaniment, both within the person and within the counselling relationship for grief work and the gradual un-thawing and processing of pain and sorrow; Bearing witness to the full acknowledgement of the profound personal and social losses stemming from childhood sexual abuse and adult sexual assault; Processing existential despair regarding the state of the world; Deepening self-compassion and worthiness/dignity through the grieving process; Discovering ones strong voice and deep truth along this path and claiming the territory of ones life and ones body, more and more; and Defining multiple meanings for ones life now and in the remaining years and chosen relational ethics and practices that enrich our world.
Deepening an exploration of effects within the selfrelationship and relationships with others, along with broader life view and spiritual effects.
Discovering more of oneself and ones preferences, likes, dislikes, dreams, passions and purposes; Coming further into presence and the experience of deepening our connection within;
40
Expanding ones ability to remain more present in relationships with others and not loose oneself through moving into trauma memory states; Defining the boundary between self and others and challenging gender-based expectations for women to please or over-accommodate; Defining ones preferred experience of emotional and sexual intimacy; Expanding enjoyment of ones body and sexuality on ones own terms; and Bringing ones healing into relationships with others and the broader community and world.
The unique Avalon Centre Stepping Stone Approach has three elements:
The five aspects of this approach are feminist informed, relational approach, narrative response approach, mindful awareness, and body-centred as follows: Feminist Informed involves: A clear understanding of the causes of sexualized violence linked with societal sexism, along with other forms of oppression; Awareness of power dynamics within the counselling relationship and intention of reducing this imbalance through being transparent in how counsellors work; Striving to give the person control over the counselling and healing process, so long as they are able to access their adult capacities to attend to attend safety concerns when they arise; Seeking to assist people in re-accessing their present adult capacities when moving into triggered unsafe feeling states.
41
Through my own experience, journey and evolution, I feel quite inspired, stirred and grounded all wrapped into one. Inspired to follow my own belief system, my own internal map and to do my best to love myself instead of blame myself.
Participant in the Specialized Counselling Program
Working with triggered trauma survival states through building in mindfulness awareness skills; Increasing knowledge and recognition of present life associations that tend to lead to trigger trauma memory states; Gaining skills in remaining present and bringing oneself down from a panic reaction using self-talk and grounding to calm the mind and body; and Maintaining a connection to the mindfulness resources of the left-brain (problem-solving, reflective ability, self-soothing, regulating impulses) to calm the right-brain survival center when triggers occur.
Body-Centered involves:
-
Integrating body-calming practices and self-nurturing activities into daily life to lower the threshold of an overactive physiological arousal response; Teaching people to sense when their energy is becoming hyper-aroused along with awareness of gradual levels of unwinding and coming down a notch or two; Teaching people to become more aware of hypo-aroused energy states and an awareness of a gradual coming back into the body and a feeling of connection with oneself and the environment; and 42
Working to incrementally reoccupy the territory of the body including the feeling body, the sensate body and the sexual body, without this triggering strong trauma memories or a sense of shame
(d) Cautions in Relational Trauma Therapy Work Two cautions in relational trauma therapy work include avoiding flooding and re-traumatization as well as reducing the therapy and therapist triggering survival states as follows: Avoiding Flooding and Re-traumatization by:
-
Protecting women from feeling overexposed or lost in trauma memory states following initial sessions through revealing too much too quickly and not building in enough safety through containment and grounding strategies; Being careful in not encouraging people to get in touch with trauma memories or feelings of buried grief when this has a disorganizing, dissociative effect; and Learning about the persons ability to remain present when emotions surface.
Taking great care in building initial trust and transparency to increase the persons ability to feel in control and in their adult self; Working to ensure that counsellors are being clear and consistent regarding boundaries around their availability and limits, and not contributing to creating expectations that they cannot fulfill; Not getting into power struggles with protector stage (fight or flight) but rather working to align with and validate concerns as much as possible, while emphasizing the mandate of counsellors to ensure safety.
43
44
It made the healing process seem easier than to do it on your own. Avalon gave me my life back and made me realize that its okay to connect with your feelings and acknowledge them. I feel alive again.
Participant in the Specialized Counselling Program
Grounding Practice Series is a beginning series of four sessions offered to women who have experienced any form of past sexual violation. The series is intended for women who would like to learn and share foundational grounding practices, which help in working with anxiety and trauma reactions. This focus includes: developing an understanding of the bodys protective response to trauma memories or flashbacks; countering social stigmatization surrounding trauma reactions; exploring grounding and calming practices; and, relating grounding to mindfulness awareness as an important aspect of healing. Information Sessions for Parents are available to the supportive parents of young women seeking services when this is requested. These sessions are intended to help parents understand and respond to the aftermath following disclosure including: validating parents feelings and needs for support, naming possible impacts and trauma responses for both themselves and their child and supporting the healing journey. These are offered when there is sufficient interest. Information Sessions for Partners provides education and support to partners of women coming to Avalon Centre and focus on the effects of sexual assault/abuse trauma, secondary impacts for partners, and possibilities for supporting healing and recovery. This session is offered when there is sufficient interest. 45
betrayals that occur with sexual abuse/assault. The group serves as a witness in voicing and acknowledging significant losses and hurts that often remain hidden and minimized in society. Through this process, a clarity and conviction of vital and chosen practices and ethics in relationships evolves, as well as deepening of self-trust and worthiness. It is important that participants have set the groundwork for this deep focus and that the group represents a natural next step. A guided format supports a process of safely moving stages and layers of a grieving process. (c) Living Fully in the Present Focus Celebrating Intimacy is a current program in the Intimacy and Sexuality Workshop Series. It offers three sessions for women who have moved through a significant process of healing past sexual abuse/assault experiences and who feel ready for a significant present life claiming focus around the themes of intimacy and sexuality. This begins with deepening self-intimacy and experiencing a fully embodied connection through embracing sexuality. Group members work together in separating sexuality and intimacy from sexualized violence and oppression. From a cornerstone of self-intimacy and embodied presence, the group then explores their chosen experience of intimate relating and closeness with others. 46
findings; and (3) to persuade key decision-makers to change policy or improve services.
Collaboration: The objectives of this strategy is to build teams and partnerships among community groups, womens organizations, universities, schools, and government agencies to deliver innovative services, improve services, improve system coordination, and develop/improve policies and protocols
While these strategies are described separately in this section, they are often used together to strengthen the advocacy effort. For example, awareness and community mobilization may use collaboration strategies. Similarly, research and policy change may use both awareness and community mobilization and collaboration strategies. Community engagement means engaging a variety of audiences depending on the purpose of the initiative. Community can be universal (the general public), selective (targeted to those at risk) or indicated (targeted to persons who have experienced sexualized violence, offenders, or bystanders) as defined by the Awareness and Prevention Approach (Section 3). It also includes engaging and working with community organizations, womens organizations, universities, schools and government agencies. As defined earlier in the model, advocacy for system change or system advocacy can be broadly defined as an action directed at changing laws, policies, practices, programs and attitudes of any type of institution. More specifically, policy advocacy also focuses on system change but more specifically targets changes to policies and legislation. Policy advocacy initiatives seek to establish new policies, improve existing policies or challenge the development of policies that diminish resources and opportunities for vulnerable groups of people. Policy advocacy usually seeks to 47
Awareness and Community Mobilization. The objectives of this strategy are: (1) to raise public awareness and mobilize people and communities to take action to address myths and stereotypes about sexualized violence; (2) to support persons who have experienced sexualized violence; and (3) to hold offenders accountable for their harmful behaviour. Research and Policy Change: The objectives of this strategy are: (1) to provide key decision-makers with information, analysis and policy or service alternatives as a result of a research initiative; (2) to provide education related to research
Stop it ASAP! started with a presentation to the Halifax YWCA FLY-Y groups because many of the young women who participate in the FLY-Y groups are vulnerable to sexual victimization, gang violence, drugs, and/or sex trade work and wanted to learn more. The Girls Action Group at Citadel High School also requested sexual assault education and peer education training and they were invited to participate in Stop It ASAP! The Coordinator worked with six Fly-W groups (girls age 1115) and the Girls Action Group to provide training and support activities. Avalon Centre provided first responder training to FLY-W staff and peer leaders. The Coordinator conducted interactive participatory sessions about sexual assault awareness/ prevention and empowerment. Each group created their own empowerment activity/tool which included T-shirts and cookies with awareness and empowerment messages, spoken word, posters, a radical cheer, and a video based on the ASK campaign. The next step is to develop promotional and educational tools relevant to youth, based on ideas and outcomes from Stop it ASAP! This will include a facilitators guide and workbook for youth to support running similar programs. Due to the projects popularity and requests for participation from other groups, Avalon Centre and the YWCA applied for and received funding to coordinate a Sexual Assault Youth Outreach Education project.
48
COMMUNITY ENGAGEMENT FOR SOCIAL & SYSTEM CHANGE RESEARCH AND POLICY CHANGE
Research and Policy Change provides key decision-makers with information, analysis, and policy alternatives; and then focuses on persuading them to make the policy or program changes. This can be done through participation on government task forces and working groups, presentations to government departments, media releases, public statements, and press conferences to cite a few examples. Because decision-makers are more likely to be persuaded by factual information, research is often used to gather factual information in order to advocate for change. Avalon Centre uses many forms of research. Court watch or observation is one research method that Avalon Centre uses. Court watch maintains current knowledge of sexual assault cases, issues and trends, so that Avalon Centre is able to identify areas where improvement/change is needed. Media watch is another research activity through which Avalon Centre can track how the media is dealing with sexual assault cases. This has led to Avalon Centre speaking out and advocating for change in the way the police, court and media handled various sexual assault and dangerous offender cases. Avalon Centre has also conducted or been involved in a number of formal research studies that have made recommendations that include policy alternatives or improvements to services. Sometimes collaboration is used as a strategy to strengthen the research and to provide a collective voice for change. Once the research is complete, the focus turns to educating government stakeholders on the findings of the research and persuading them to take action on the recommendations. Various activities are used such as media releases, meetings with government departments, joint working groups, etc. The following are some of the recent research initiatives: Metro Response to Sexual Assault: Policies, Protocols and Procedures of the Halifax Regional Police and the Public Prosecution Service is a research project, aimed at improving the response to sexual assault by identifying areas in which policy and protocol for the Halifax Regional police and the Public Prosecution Service could be developed or changed. This was funded by Status of Women Canada. Restorative Justice in Nova Scotia: Womens Experiences and Recommendations and Implementation for Positive Policy Development, was a participatory research project funded by Status of Women Canada. Partners were Avalon Centre, Transition House Association of Nova Scotia (THANS), National Association of Women and the Law, Womens Centres Connect and the Elizabeth Fry Society. The report made recommendations for policy development and implementation. The next step involved a joint working group with representatives of the Department of Justice, police, Crown, and the Restorative Justice Womens Coalition to study the findings and the future of Restorative Justice in Nova Scotia. The Womens' Innovative Justice Initiative (WIJI) was phase II of the Restorative Justice research project. Its focus was to assess the current status of innovative alternative justice planning and programming in Nova Scotia. LINKs is an example of advocacy at the federal level. LINKS was a national research study conducted by the Canadian Association of Sexual Assault Centres (CASAC). The report, Canadas Promises To Keep: The Charter and Violence Against Women, was released in 2003. In May 2004, with the goal of increasing judicial awareness, Avalon Centre presented to the Federal and Provincial Courts Community Liaison Committee challenging those present to
49
COLLABORATION
Collaboration is another strategy that has been used effectively by Avalon Centre to advocate for change and to improve the quality of services for those most profoundly and directly affected by sexualized violence. It demonstrates how communities can work together to speak out and to find solutions to address sexualized violence, and to support persons who have experienced sexualized violence. Avalon Centres collaborative efforts are important to improving services, delivering innovative services, system coordination, and changing policy. Relationships have been formed at the local, provincial and national levels. (a) Collaboration to Improve Services and System Coordination The following are examples of the way collaboration improves system coordination and the way services respond to persons who have experienced sexualized violence. Making A Difference (MAD) and Halifax Sexual Assault Response Team (HSART). A joint team comprised of members from the Halifax and Antigonish Sexual Assault Community Response Teams participated as one of the eight teams from across Canada to participate in the Making A Difference (MAD) Conference in Ottawa in 2004. MAD Canada is an initiative to improve the collaborative responses of community sexual assault response teams (SARTs). Two years later, Avalon Centre, Halifax Regional Police and RCMP jointly hosted a national Making a Difference
improving services for persons who have experienced sexualized violence. One example is the Atlantic Partners in Sexual Assault Response which has organized a number of conferences. The partners are: Halifax Regional Police Sex Crimes Unit, the IWK Child Protection Team, Department of Community Services Child Protection Team, and others. Avalon Centre collaborates with a number of agencies to provide professional consultation and strategic planning related to sexual assault services. These include the following: Antigonish Sexual Assault Response Team, Cape Breton Interagency on Family Violence, IWK Child Protection Team, the Department of National Defense Investigation Services, Acadia University, Saint Marys University, and Dalhousie Medical, Law and Nursing Schools.
51
ORGANIZATION SUPPORTS
This section describes the organization supports for the model which are: community-governed; accountability; strategic planning; staff team; professional development; policies and procedures; and financial stability and sustainability. This section outlines these supports. Being a community-based organization and grounded in the community, Avalon Centre is flexible to be both responsive and proactive to address sexualized violence. This feature is a critical component of the Avalon Model and shapes the organization supports. Therefore, this section starts with a further elaboration on what is meant by community-based and flexible. Avalon Centres community-based model is an excellent and effective model that strongly supports the delivery of the services. In addition, program partners indicated that independence and flexibility enables issues to be addressed more quickly and effectively than within larger institutions.
Sane Program Evaluation (2003)
nationally recognized. The SANE program evaluation (Mahon, 2003) which included interviews and focus groups with a wide range of program partners, found that Avalons community-based model is an effective model that strongly supports the delivery of the services. In addition, program partners indicated that independence and flexibility enables issues to be addressed more quickly and effectively than within larger institutions. It also increases community ownership of sexualized violence and, hence, community commitment to finding solutions.
COMMUNITY-GOVERNED
Avalon Centre is governed by a volunteer Board of Directors. Board members carry out their role and responsibilities through Board meetings, standing and ad-hoc committees and their relationship with the Executive Director and staff. Only women can serve as Board members. The Board makes every effort to reflect the diversity of the community through nominations to the Board and to maintain a pro-woman, feminist perspective. Governance has a dual role. On the one hand, it has a goal of protection of the public interest through the various Board functions which include responsibilities for selecting the Executive 52
ACCOUNTABILITY
The Board of Directors is accountable to the community through its registration as a non-profit organization and its by-laws. As required through their by-laws, Avalon Centre holds an annual general meeting and reports to the community on its activities. The centre is also accountable to various funding agencies for management of the funds received from those sources.
PROFESSIONAL DEVELOPMENT
Avalon Centre has a commitment to providing professional development opportunities for staff. These include educational sessions and conferences which provides an opportunity for staff to share their knowledge and experiences and to incorporate evidence-based strategies into their practice.
54
55
FINANCIAL SUSTAINABILITY
Financial Stability and Sustainability is one of Key Result Areas identified by the Board of Directors. Priorities include fundraising, diversifying funding sources and relationships with funders. The agencies providing core funding include: the NS Department of Community Services, NS Department of Health and Wellness through the IWK Health Centre, and The Law Foundation of Nova Scotia. Avalon Centre has received project funding from the NS Advisory Council on the Status of Women, the NS Department of Justice, Status of Women Canada, the Canadian Womens Foundation, Department of Justice Canada, Victim Fund, Youth Secretariat and the NS Public Interest Research Group (NSPIRG). As noted earlier in the model, the centres core funding had remained stagnant for over 10 years which resulted in reduction or elimination of some services. At the same time, the demand for services has increased. In 2011, after several presentations, the Department of Community Services granted a $70,000. increase in core funding. This increase was greatly appreciated; however, to fully achieve a comprehensive sexual assault service delivery model, Avalon Centre requires the following: (1) increased resources to strengthen services to meet demand, such as adding 56
THE NEED FOR STANDARDS AND COORDINATION TO ENSURE QUALITY, CONSISTENT SERVICES
Avalon Centre has recognized the need for expansion of services across the province, for standards and coordination to ensure quality, consistent services, and to address barriers to access. In 2006, Avalon Centre was approached by the Department of Health to make recommendations concerning the provincial development of SANE programs because of their experience in delivering their highly successful community-based SANE program. Avalon Centre submitted a report with twenty-six recommendations for
The next step, before moving forward, was to document the Avalon Model.
GLOSSARY OF TERMS
GLOSSARY OF TERMS
The following are definitions of terms used in the Avalon Model. Victim A victim is defined as someone who has experienced some form of trauma, be it emotional, sexual, psychological or physical. A victim is immobilized or prevented from living a life similar to his/her life prior to the trauma. This person is in a victimized state. Survivor A victim is someone who has been victimized but is healing and beginning to cope with the trauma and is working towards getting beyond the traumatic event. Thriver While no one can completely get over or forget a traumatic event, a thriver is someone who has gone through the various stages of healing to get beyond trauma and is able to function and participate in life in a meaningful way. Healing Healing is the process of getting beyond trauma. There are levels or stages of healing that people experience. People heal or overcome trauma in different ways and at different speeds. Sexualized Violence Sexualized violence is an overarching term that includes a physical or psychological violence and harassment. Language can sometimes operate to obscure the deliberate acts of violence and use of power and control tactics by offenders who rely on sexist cultural norms to shift culpability to victims and reformulate rape and other sexualized assaults as some sexual activity. Avalon Centre takes a clear position that sexualized assaults are acts of unilateral violence and dominance and the language needs to
highlight the deliberate tactics of offenders as well as the many ways that women resist. Sexual Violence Sexual violence is an umbrella term for sexual assault, abuse and harassment, etc.. It is used to indicate the vastness and all encompassing impact unwanted sexual acts can have on the individual and on a society. Sexual Assault Sexual Assault is a crime of brutality and/or intimidation. Sexual assault is ANY act that invades an individuals sexual privacy. Sexual assault may range from verbal obscenities to rape. It is an act of power and control over the victim. Sexual assault is a crime of violence because the victim is subjected to the aggression of the assailant. It is NOT a crime of sex. The feelings associated with sexual assault are disgust, shame, humiliation and powerlessness. It not only violates someone physically but may also affect a persons sense of safety and ability to control his/her own life. Sexual Abuse Sexual Abuse is used to describe a pattern of sexual violations which often occurs over a period of time. Secondary Wounding The reactions of those in formal or informal support roles to individuals disclosures of recent or past sexual abuse/assault experiences have a direct impact on how the person will continue on the journey of recovery. The messages that are directly or indirectly implied can have a damaging impact upon the persons identity beliefs and sense of personal competence and worth, along with their basic trust and safety with others, community institutions and world-view. Secondary wounding experiences are common for victims of crime and violence. Many victims report that their secondary wounding 62
GLOSSARY OF TERMS
experiences were more painful and devastating than the original traumatic event because the shock of the original betrayal was further coupled by a subsequent betrayal from those who were regarded as sources of support. The most important factor, which helps to determine the extent of long-term post trauma effects for an individual, is the level of support she/he receives following a traumatic event. A growing body of research is indicating that those victimized by sexual assault are often denied help by their communities, and what help they do receive often leaves them feeling blamed, doubted and re-victimized. Client-Centred, now Collaborative, Relational Approach Avalon Centre is not actively using the term client-centred however, the term is still included in the Guiding Principles, therefore the definition is included. A client-centred model which Avalon is now calling a Collaborative Relationship Approach, recognizes that each persons needs and paths are unique; and s/he must feel empowered to make informed decisions about her/his situation. Programs are based on the assumption that the person using services brings a valuable perspective of her/his life situation. Staff work collaboratively with clients and honor the wisdom, perspectives, values and choices of each person. Cultural Safety Cultural Safety is an action that enables safe services to be defined by those who receive the service which is achieved through relationship building that focuses on increasing the capacities, opportunities, and choices of individuals, groups, and communities accessing care. Cultural Competency Cultural competence refers to the attitudes, knowledge, skills, behaviours and policies required to better meet the needs of all people served. Culture refers to a group or community that share common experiences that shape the way its members understand the world. It is multi-layered, evolving and includes groups that individuals are born into or become such as; national origin, levels of ability, gender, sexual orientation and identity, race/ethnicity, socioeconomic class or religion. People have multiple cultures. Cultural competence can work to reduce disparities in services, address barriers to services, and respectfully respond to the diversity of Nova Scotians which encompasses race, ethnicity, language, sex, sexual orientation, gender identity, (dis)ability, spirituality, age, geography, literacy, education and income, etc. (NS Department of Health and Wellness, 2008, p. 1). Advocacy There are different types of advocacy and many definitions. The Avalon Model focuses on three types of advocacy: self advocacy, individual or case advocacy; system and policy advocacy which focus on system change. The definitions are provided below:
Self Advocacy refers to an individuals ability to effectively communicate, convey, negotiate or assert his or her own interests, desires, needs, and rights. It involves making informed decisions and taking responsibility for those decisions. Individual or Case Advocacy seeks to uphold the rights and interests of individuals on a one-to-one basis to solve problems and/or secure needed services. It promotes social inclusion and social justice. Advocates work in partnership with an individual on either a short-term or issue-specific basis to support them and 63
GLOSSARY OF TERMS
take their side. An advocate (1) listens and works with an individual requiring one-to- advocacy support; (2) creates a safe environment; (3) develops a plan of action (sometimes called an individual advocacy plan) in partnership with the individual that maps out clearly defined goals; (4) educates individuals about their rights; and (5) assists them to navigate the system (legal, medical, community services, etc). xii
Tertiary Prevention focuses on long-term responses after sexualized violence has occurred that enables the person who has experienced sexualized violence to deal with ongoing impacts, including lasting trauma effects.
System Advocacy or Advocacy for System Change refers to an action directed at changing the laws, policies, practices, programs and attitudes of any institution. Policy Advocacy refers to advocacy tactics, strategies and initiatives which specifically target changes to policies and legislation. Policy advocacy seeks to establish new policies, improve existing policies or challenge the development of policies that diminish resources and opportunities for vulnerable groups of people. Policy generally refers to 'social' policy. Policy advocacy usually seeks to engage various sectors of the government which includes: public servants, bureaucrats, political appointees, elected officials and legislators. All policy advocacy should be generated by case advocacy.xiii
Patriarchy Patriarchy can be broadly defined as social organization that structures the dominance of men over women; control by men of a disproportionately large share of power; and a society or institution organized according to the principles or practices of patriarchy
Prevention Avalon Centres Awareness and Prevention Approach utilizes the public health model that focuses on harm reduction, where prevention is articulated as primary, secondary or tertiary prevention. The following are definitions related to sexual assault:
Primary Prevention focuses on activities that take place before sexualized violence occurs. Secondary Prevention focuses on immediate responses after sexualized violence has occurred that enables the person who has experienced sexualized violence to deal with immediate and short term effects and to prevent further trauma. 64
REFERENCES
REFERENCES
Atkinson, B. (1999). The emotional imperative: Psychotherapists cannot afford to ignore the primacy of the limbic brain. Family Therapy Networker, 23(4), 22-33. Brennan, S. and Taylor-Butts, A. (2008). Sexual Assault in Canada 2004 and 2007 (Catalogue No. 85F0033M No. 19). Ottawa, ON: Canadian Centre for Justice Statistics. Campbell, R., Wasco, S. M., Ahrens, C. E., Sefl, T., & Barnes, H. E. (2001). Preventing the second rape: Rape survivors experiences with community service providers. Journal of Interpersonal Violence, 16, 12391259. Canadian Panel on Violence Against Women, Marshall, P.F., & Vaillancourt, M.A. (1992). A progress report Ottawa, ON: Author. Chu, J. (1998). Riding the therapeutic roller coaster: Stage-oriented treatment for survivors of childhood abuse. In J.A. Chu, Rebuilding shattered lives: The responsible treatment of complex post traumatic and dissociative disorders. New York: Wiley & Sons. Mahon, P. (2003). Sexual assault nurse examiner (SANE) program evaluation report Halifax, NS: Avalon Sexual Assault Centre. NS Advisory Council on the Status of Women, 2011. Fact Sheet on Sexual Violence December 2011[On-line] women.gov.ns.ca/factsheets.html Halifax, NS: Author. NS Department of Health and Wellness. (2008). Cultural competence guidelines for the delivery of primary health care in Nova Scotia, Updated 2011. http://www.novascotia.ca/DHW Halifax, NS: Author. Perreault, S and Brennan, S. (2010). Criminal victimization in Canada, 2009 (Catalogue No. 85002X, Vol. 30, no. 2). [On-line]
http://www.statcan.gc.ca Ottawa, ON: Canadian Centre for Justice Statistics. Rubin, P. (2003). Restorative justice in Nova Scotia: Womens experience and recommendations for positive policy development and implementation Halifax, NS: Womens Innovative Justice Initiative. Rubin, P. (2007). Building a coordinated sane network for Nova Scotia: A Community-based, victim/survivor-centred model. recommendations of the Avalon Sexual Assault Centre Halifax, NS: Avalon Sexual Assault Centre. Rubin, P. (2008). Suffering in silence: An assessment of the need for a comprehensive response to sexual assault in Nova Scotia Halifax, NS: Avalon Sexual Assault Centre. Rubin, P. (2011). Exploring service options for youth victim/ survivors in Halifax Regional Municipality Halifax, NS: Avalon Sexual Assault Centre. Statistics Canada. (2004). 2004 General social survey, Housing, Family and Social Statistics Division, Ottawa, ON: Author. Statistics Canada. (2011). Family violence in Canada: A statistical profile (Catalogue no. 85-224-X). [On-line] http://www.statcan.gc.ca Ottawa: ON: Author Thomas, P. (2005). Dissociation and internal models of protection: Psychotherapy with child abuse survivors. Psychotherapy: Theory, Research, Practice, Training, 42(1). Trippany, Helm, Simpson, (2006) Trauma reenactment: Rethinking borderline personality disorder when diagnosing sexual abuse survivors. Journal of Mental Health Counselling, 28, 95 110.
65
END NOTES
END NOTES
i
Two reports with recommendations related to implementation of sexual assault services for Nova Scotia are: Suffering in silence: An assessment of the need for a comprehensive response to sexual assault in Nova Scotia (Rubin, 2008) and Building a coordinated SANE network for Nova Scotia: A communitybased, victim/survivor-centred model (Rubin, 2007). ii This section has been adapted with permission from the report: Rubin, P. (2008). Suffering in silence: An assessment of the need for a comprehensive response to sexual assault in Nova Scotia. Halifax, NS: Avalon Sexual Assault Centre, pp. 33-34.
iii
Assessing violence against women [electronic resource]: a statistical profile. Issued also in French under title: valuation de la violence contre les femmes, un profil statistique. Status of Women Canada. (2002). The Avalon Model of Care has been adapted from the Winnipeg Womens Health Clinic Model of Care. Adapted from Avalon Centres Analysis of Approach. Community Development Society http://www.comm-dev.org/ Taken from the pamphlet, Avalon Sexual Assault Centre, The Sexual Assault Nurse Examiner Program and What Happens at the Hospital, Compassionate Care for Victims of Sexual Assault. The Sexual Assault Assessment Service ran out of the Infirmary Hospital from 1986-97. .
iv
v vi
vii
viii
ix x xi
The first SANE program was set up in 1998. The exception to this was the summer months due to holiday schedules. Adapted with permission from Rubin, P. (2008). Suffering in silence: An assessment of the need for a comprehensive response to sexual assault in Nova Scotia. Guy, A. (2004). Case Advocacy and Active Citizenship BCASW Summer Newsletter [On-line] http://www.vcn.bc.ca/seatosky/advocacy.pdf. http://provincialadvocate.on.ca/main/en/what/types_advocacy.cfm
xii
xiii
66