Professional Documents
Culture Documents
5. Management Responsibility
Management Commitment, Customer Focus, Quality Policy, Quality Objectives, Planning, Responsibility, Authority & Communication & Management Review Reference : xxx
Continual improvement of the quality management system
LEGEND:
Information flow
6. Resource Management
Provision of Resources, Human Resources, Infrastructure & Work Environment Reference : xxx
Value-adding activities
7. Product Realization
Reference : Refer Application, Sequence & Interaction of Key Processes in QMS
Sales 1
New Product
Analyse suppliers performance New or existing Delivery Analyse process & product performance
No
Installation Analyse production, project & servicing performances Analyse customer feedback & complaints
SATISFACTION
CUSTOMERS
CUSTOMERS
No
Design & Development Purchasing
Yes
Project Mobilisation & Implementation
8
Evaluate resources adequacy & needs T&C and Project Handover
Production Planning
Production
10
INPUT
Fail
PRODUCT
QC Inspection
OUTPUT
Pass
Product Preservation