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12/3/12

redBus Ticket

Travelrelatedqueries 04793291426

Itinerary KayamkulamtoBangalore Friday,December21,2012 KalladaTravelsG4


Passengername MrAnilShanbhag redBusticket# TECX37569999 Seatnumber(s) 13 PNR# TSRB2966833/19037

Bustype VolvoA/CMultiAxleSemiSleeper (2+2) Totalfare Rs.1,100

Reportingtime 07:45PM

Boardingpointaddress Location: Kayamkulam Landmark: NearKsrtc

Departuretime 08:00PM

Address:

NH47WAY,

Termsandconditions
1. redBus*isONLYabusticketagent.Itdoesnotoperatebusservicesofitsown. Inordertoprovideacomprehensivechoiceofbusoperators,departuretimes andpricestocustomers,ithastiedupwithmanybusoperators. redBus'advicetocustomersistochoosebusoperatorstheyareawareofand whoseservicetheyarecomfortablewith. redBus'responsibilitiesinclude: (1)Issuingavalidticket(aticketthatwillbeacceptedbythebusoperator)for its'networkofbusoperators (2)Providingrefundandsupportintheeventofcancellation (3)Providingcustomersupportandinformationincaseofanydelays/ inconvenience redBus'responsibilitiesdoNOTinclude: (1)Thebusoperator'sbusnotdeparting/reachingontime (2)Thebusoperator'semployeesbeingrude (3)Thebusoperator'sbusseatsetcnotbeinguptothecustomer'sexpectation (4)Thebusoperatorcancelingthetripduetounavoidablereasons (5)Thebaggageofthecustomergettinglost/stolen/damaged (6)Thebusoperatorchangingacustomer'sseatatthelastminuteto accommodatealady/child (7)Thecustomerwaitingatthewrongboardingpoint(pleasecallthebus operatortofindouttheexactboardingpointifyouarenotaregulartraveleron thatparticularbus) (8)Thebusoperatorchangingtheboardingpointand/orusingapickupvehicle attheboardingpointtotakecustomerstothebusdeparturepoint 2. Thedeparturetimementionedontheticketareonlytentativetimings.However thebuswillnotleavethesourcebeforethetimethatismentionedontheticket. 3. Passengersarerequiredtofurnishthefollowingatthetimeofboardingthebus: (1)Acopyoftheticket(Aprintoutoftheticketortheprintoutoftheticketemail). (2)Avalididentityproof Failingtodoso,theymaynotbeallowedtoboardthebus. 4. Changeofbus:Incasethebusoperatorchangesthetypeofbusduetosome reason,redBuswillrefundthedifferentialamounttothecustomeruponbeing intimatedbythecustomersin24hoursofthejourney. 5. CancellationPolicy:ForKalladaTravelsG4:Between0hoursto2hoursbefore journey,thecancellationchargeis50.0%.Between2hoursto12hoursbefore journey,thecancellationchargeis20.0%.Between12hoursto24hoursbefore journey,thecancellationchargeis10.0%.And,abovecancellationchargeis0.0%. 6. Incaseoneneedstherefundtobecreditedbacktohis/herbankaccount,please writeyourcashcoupondetailstosupport@redbus.in*Thehomedeliverycharges(if any),willnotberefundedintheeventofticketcancellation 7. Incaseabookingconfirmationemailandsmsgetsdelayedorfailsbecauseof technicalreasonsorasaresultofincorrectemailID/phonenumberprovidedby theuseretc,aticketwillbeconsidered'booked'aslongastheticketshowsupon theconfirmationpageofwww.redBus.in 8. AmenitiesforthisbusasshownonredBushavebeenconfiguredandprovidedby thebusprovider(busoperator).Theseamenitieswillbeprovidedunlessthereare someexceptionsoncertaindays.PleasenotethatredBusprovidesthisinformation ingoodfaithtohelppassengerstomakeaninformeddecision.Theliabilityofthe amenitynotbeingmadeavailablelieswiththeoperatorandnotwithredBus. 9. GrievancesandclaimsrelatedtothebusjourneyshouldbereportedtoredBus supportteamwithin10daysofyourtraveldate.

redBuscontactdetails
Ahmedabad Bangalore Chennai Coimbatore Delhi Hyderabad | (079)39412345 | (080)39412345 | (044)39412345
| (0422)3941234 | (011)39412345 | (040)39412345

Kolkata Mumbai Pune Vijayawada Vizag

| (033)39412345 | (022)39412345 | (020)39412345 | (0866)3941234 | (0891)3941234

WhomshouldIcall?
Boardingpointrelated Timingrelatedqueries Cancellation Refund |
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Busoperator(#ontopoftheticket) Busoperator(#ontopoftheticket) redBus redBus

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www.redbus.in/PrintControlPage.aspx?tin=TECX37569999

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