Performance Apraisal....

This activity contains 15 questions.

http://w ps.pearso /ema_uk_he_redm 7171969

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Which of the following is not one of the main reasons for major changes in performance appraisal in recent years?
Changes in payment systems. Knowledge management initiatives. Government legislation. Team working initiatives. Culture change programmes. Total quality management.

Which of the following statement are correct? Select all that apply.
Performance appraisal is diminishing in importance.

Performance appraisal now includes previously untouched organisations and occupational groups. Performance appraisal is not used in the public sector.

Performance appraisal has become more widespread.

Which of the following is not a type of performance appraisal?

Team based appraisal.

Performance Apraisal....
45 degree appraisal. Customer appraisals. Appraisal of managers.

Why might an organisation use multiple systems of appraisal? Select all that apply.
To provide employees with a choice of methods. To prevent the misuse of performance appraisal systems by line managers. To separate reward and non-reward aspects of appraisal. Different systems for different part of the organisation. Different systems for different organisational groups.

Which of the following is not a reason why performance appraisal is used by organisations?
To clarify and define performance expectations. To determine promotion. Because it is a legal requirement. To motivate employees. To allocate financial rewards. To improve team, individual, and corporate performance.

Performance Apraisal....
Performance management is believed to have originated from which country?
Germany. Japan. Denmark. France. USA.

Which of the following statements about performance management systems is not true?
Commitment from line managers is questionable. Performance management systems are ineffective. They encourage a short-term view among managers. They cause stress for employees. They improve organisational performance in the long-term. Recommendations are prescriptive and suggest one best way.

Which of the following statements about performance appraisal is not true?

Performance appraisal reduces managerial control. Employees may be appraised on both objective and subjective measures. Companies use appraisal to encourage employee loyalty and commitment. Performance appraisal has become a tool to motivate and control workers.

Performance Apraisal....

What is the meaning of upward appraisal?

Line managers rate the performance of employees. Senior managers rate the performance of line managers. Employees rate the performance of their manager. Employees rate the performance of their peers.

What is meant by 360 degree appraisal?

A system where feedback is obtained from peers subordinates and supervisors. A system where a senior manager rates all line managers simultaneously. A system where the line manager rates subordinates simultaneously. A system where every employee rates another employee chosen at random.

Which of the following statements about 360 degree appraisal is not true?
Feedback may comprise both open and closed questions. 360 degree appraisal may be linked to pay awards. 360 degree appraisal has origins in the 1970s US army. 360 degree appraisal is normally conducted anonymously. The data generated is normally highly accurate, valid and meaningful.

Performance Apraisal....

What is the purpose of a 'mystery shopper'?

A person who works for a competitor and pretends to be a customer in order to test the service encountered. A person pretends to be a real customer in order to test the service encountered. A person who pretends to be a manager in order to test the service process.

A person who pretends to be an employee in order to test service process.

Which of the following statements is not true?

Some line managers do not take the appraisal processes seriously.

Some performance appraisal systems have become bureaucratic.

The introduction of performance appraisal in the public sector has been controversial. Deming believed performance appraisal was central to quality management.

What is meant by the 'Veblen effect'?

The practice of giving everyone high ratings. The practice of giving everyone low ratings. The practice of giving everyone average ratings.

Performance Apraisal....
The practice of giving everyone random ratings.

What is meant by 'Impression effect'?

The notion that closeness between manager and employee may create distortions in the appraisal process. The notion that some employees can manage their reputation to ensure managers have a good impression of them. Where a single negative aspect dominates and distorts the appraisal.

Where the ratings reflect the similarity between appraiser and appraisee.

ANSWERS:-1.
Which of the following is not one of the main reasons for major changes in performance appraisal in recent years? Correct Answers: Government legislation.

2.

Which of the following statement are correct? Select all that apply. Correct Answers: Performance appraisal has become more widespread. Performance appraisal now includes previously untouched organisations and occupational groups.

3.

Which of the following is not a type of performance appraisal? Correct Answers: 45 degree appraisal.

Performance Apraisal....

4.

Why might an organisation use multiple systems of appraisal? Select all that apply. Correct Answers: Different systems for different organisational groups. To provide employees with a choice of methods. To separate reward and non-reward aspects of appraisal. Different systems for different part of the organisation.

5.

Which of the following is not a reason why performance appraisal is used by organisations? Correct Answer: Because it is a legal requirement.

6.

Performance management is believed to have originated from which country? Correct Answer: USA.

7.

Which of the following statements about performance management systems is not true? Correct Answer: They improve organisational performance in the long-term.

8.

Which of the following statements about performance appraisal is not true? Correct Answer: Performance appraisal reduces managerial control.

9.

What is the meaning of upward appraisal? Correct Answers: Employees rate the performance of their manager.

10.

What is meant by 360 degree appraisal? Correct Answer: A system where feedback is obtained from peers subordinates and supervisors.

Performance Apraisal....

11.

Which of the following statements about 360 degree appraisal is not true? Correct Answers: The data generated is normally highly accurate, valid and meaningful.

12.

What is the purpose of a 'mystery shopper'? Correct Answer: A person pretends to be a real customer in order to test the service encountered.

13.

Which of the following statements is not true? Correct Answer: Deming believed performance appraisal was central to quality management.

14.

What is meant by the 'Veblen effect'? Correct Answer: The practice of giving everyone average ratings.

15.

What is meant by 'Impression effect'? Correct Answer: The notion that some employees can manage their reputation to ensure managers have a good impression of them.