Professional Documents
Culture Documents
Please ensure that your document name/title (attachment) bears your first name, last name & the position applied for in a .doc file extension NOT .docx 2. Do not add the word resume or CV anymore to the file name Egs Maria_Santos_DOS.doc Juan_Cruz_Resident Manager.doc 3. Please print/format on 8.5 x 11 only NOT bigger 5. Please provide 3 references All details on references are required, specially the email address If there are less than 3 company affiliations, simply provide a total of 3 referees from past employers, NOT current or present employers unless you are sure that it is ok with your current employer 6. Below is the resume sample guide / format 7. Please use BLACK ink only 8. For your references, do not use CURRENT employer unless you are definite that its fine with your current employer 9. There is no need to give summary of responsibilities & package details for jobs beyond 10 years of employment, but you MUST still list down your complete employment/work history from the beginning NOT JUST THE past 10 years. 10. Sample Guide below; Appreciate if you can stick to the over all look of the resume ---------------------------------------------------YOUR NAME GOES HERE (YOUR LATEST PICTURE PLS.)
Address:
DESIRED POSITION: Resident Manager or General Manager (15% shading) PROFESSIONAL SUMMARY Give a brief overview of your professional expertise, core competencies or summary of experience. EMPLOYMENT HISTORY Date of employment Indicate Position *With months & years only, no need for days Company, Location (bold font for company only) Rating of Property or Restaurant Indicate # of Rooms only if applying for Rooms Division Indicate Total Convention Facilities only if applying for F&B Indicate seating capacity of Restaurant for Restaurateurs Indicate both Rms & F&B details ONLY if applying for a position that will cover both divisions Optional: You may wish to add the link or the website of the employer If coming from another industry other than service, kindly give brief description of the company Compensation / Package Details Indicate compensation details only for the past 10 years of employment Summary of responsibilities:
Give a brief/summary or highlights of responsibilities only for the period covering the last 10 years of employment. Please do not enumerate specific duties & responsibilities or do not give job description, a summary will do. Length of stay Reason for leaving Indicate length of stay indicate reason for leaving
WORK REFERENCES Name of Referee 1 Position (Past / Current) Indicate where & period worked together Working Relationship Contact Numbers Email address Example only:
KINDLY TAKE OUT ALL MY NOTES & INSTRUCTIONS INCLUDING THE NOTES ABOVE & BELOW
(YOUR LATEST PICTURE PLS)
DESIRED POSITION: Resident Manager or General Manager PROFESSIONAL SUMMARY Almost 2 decades of hotel industry experience focused on Rooms Division in luxury, de luxe & AAA hotel/resort categories. EMPLOYMENT HISTORY August 2004 present EAM Rooms H Boutique Hotels, Makati 300 Rooms / boutique, de luxe hotel C Caf 100 seats F Braserrie 75 seats Health Club Compensation details: PhP120,000 basic, PhP20,000 ave SC, mobile allowance, transportation provided for business related activities, duty meals, VL/SL, performance bonus averaging 3 months per year, statutory benefits, Summary of responsibilities: Report directly to the GM; in charge of the day to day operations of the hotel focused on Rooms Division; takes
over the GMs function when GM is away. Always hitting budget, sometime exceeding P&L target. Length of stay Reason for leaving April 2000 July 2004 Rooms Division Manager 5 years still connected, currently exploring opportunities XYZ Hotels & Resorts, Palawan 50 Rms/ AAA Category No Convention Facilities Beach Caf 75 seats Sunset Bar 100 seats Compensation details: PhP80,000, Ave. SC of PhP10,000, Mobile allowance of PhP1,000, 3 sets of uniform, full board in staff housing, single accommodation, performance bonus averaging to 2 months salary per year Summary of responsibilities: Report directly to the General Manager; in charge of day to day operations of Rooms Division covering Engineering, Front Office & Guest Services, Housekeeping, & Laundry; Manage a total of 50 staff; hit forecast on the first year, overshot budget on the second year and maintained budget on the 3rd & 4th year. Length of Stay Reason for leaving April 1996 March 2000 4 years & 3 mos. Promotion and better package ABC Manila, Hotels, Makati 500 rooms / de luxe city hotel Ballroom: 2,000 pax; 5 function rooms with seating capacity of 50 - 200 each; 10 smaller function rooms with seating capacity of 5 50 pax. Compensation / Package Details: PhP50,000 basic; Ave SC of PhP25,000, 3 sets of uniform, duty meals, laundry/dry cleaning of uniforms, VL/SL, HMO. Positions held from 1996 - 2000 January 1998 March 2000 January 1997 December 1997 April 1996 December 1996 Front Office Manager Assistant FOM Sr. FO Supervisor
Summary of responsibilities: Started as Sr. Front Office Supervisor, promoted to the position of Assistant Front Office Manager after 8 months, and became Front Office Manager (FOM) after a year. As FOM, I managed Reception, Guest Services, Concierge, Transportation, and Business Center; worked closely with Housekeeping, Laundry & Engineering departments. Always in-line with budget. Length of stay Reason for leaving 4 yrs. Promotion and better package
Kapolei Resorts & Hotels, Kapolie, Hawaii 400 Rooms / de luxe; resort hotel in the city Ballroom: 2,000 seats; 5 functions rooms with 50-100 seats 2 boardrooms with 20 seats capacity Positions held from 1990 to 1996 December 1994 March 1996 September 1992 June 1994 June 1991 August 1992 March 1990 May 1991 Front Office Supervisor Guest Services Associate Front Desk Clerk Reservations Clerk
EDUCATIONAL BACKGROUND Education Level: Education Field: Course : Year Graduated: School / University: Location /Address: College Hotel & Restaurant Bachelor of Science in Hotel & Restaurant 1990 XYX University New York, USA
RELEVANT SEMINARS & TRAININGS ATTENDED Leadership Training, ABC Manila, Hotels, Makati, June 1998, Luxury Service Training, H Boutique Hotel Makati, September 2006 OTHER ACHIEVEMENTS / CLUB MEMBERSHIP / AFFILIATIONS Gradudated Cum Laude Member, Toastmasters Club Secretary FOM Association of the Phils. PERSONAL INFORMATION Age: 40 Date of Birth: January 01, 1969 Civil Status: Married Children: 2 kids; age 15 & 10 Nationality: Filipino Other relevant information you may wish to share WORK REFERENCES Mr. Juan de la Cruz Former General Manager XYZ Hotels & Resorts Palawan Currently Vice President for Operations ABC Management Company Immediate Supervisor Worked in XYZ Hotels from 2000 to 2004 Contact Numbers: 02 888-7777 / mobile: 0917 123-456
Email address:
juandelacruz@xyzhotels.com
Mr. John Davids Former Rooms Division Manager ABC Manila, Hotels, Makati Current General Manager Hotel Maldives Immediate supervisor Worked in ABC Manila, Hotels from April 1996 March 2000 Contact Numbers: 02 1234 4567 Email address: jd@hm.mldvs.com Ms. Maria Santos F&B Director Kapolei Resorts & Hotels Kapolie, Hawaii Colleague eventually became my supervisor from 1992 to 1996 Contact Numbers: 02-777-1234; mobile: 0916 888-777 Email address: mariasantos@kapoleiresorts.com