CA92276-8408-01

Note on using PRIMERGY RX300 S4

Thank you for purchasing our product. Before you start using your server, please read carefully the additional notes described below.

December 2008 FUJITSU LIMITED

1 Setting for onboard LAN controller on Windows Server 2003 or Windows Server 2003 x64
[IMPORTANT] When the server runs on Windows Server 2003 or Windows Server 2003 x64, the onboard LAN controller may not work properly (*) with some applications. To avoid the symptom, make sure to disable the TCP Chimney Offload setting by following the instruction below.
1. 2. 3. 4. Start Windows Server 2003 or Windows Server 2003 x64. Select [Start] - [Run] and type in "cmd" to activate the command prompt. Enter the following command on the command prompt and press <ENTER>

C:> Netsh int ip set chimney DISABLED When the setting change is completed, "OK" is output. (You do not need to restart the server after this command.)

* Example of the cases where the LAN controller does not work properly. 1) When the data transfer is performed through FTP. 1-1 "426 Connection Closed; transfer aborted" is displayed. 1-2 The FTP connection is disconnected and the data cannot be transferred through FTP. 2) When an application that connects to SQL Server by using TCP/IP is used, you may intermittently receive one of the following error messages when the application connects to SQL Server. 2-1 [Microsoft] [ODBC SQL Server Driver] [DBNETLIB] General Network error Refer to the network manuals in this case. 2-2 [Microsoft] [SQL Native Client] Communication link failure 2-3 System.Data.SqlClient.SqlException: A transport-level error has occurred when sending the request to the server.

2 Warning Messages of ServerView Remote Connector upon OS startup

[Symptom] When all the conditions described later are met, the warning message below may be recorded on the Application Event Log upon the startup of the server.
Type: Warning Source: ServerView Remote Connector Event ID: 0 Description:

Initialization not completed timely (0 seconds)

[Conditions] 1) ServerView Agent for Windows is installed, and 2) The system is highly-loaded during startup. [Cause] The heavy load during the system startup causes the delay in the processing to initialize ServerView Remote Connector. This warning message is to report that the service startup is not completed within the certain period of time, and not that the service startup has failed. [Remedy] Even if the message is recorded due to the delay in the processing to initialize the ServerView Remote Connector service, the processing continues. The service is automatically started after the completion of the initialization, so no special action is required. * The ServerView Remote Connector service is used with the following ServerView functions. Even if
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this service is not active, no other functions are affected. - Performance Manager - Power Monitor Supplementary Information: How to Confirm Follow either of the procedures below to confirm whether the ServerView Remote Connector service is running normally. 1) When Performance Manager is used Start the Performance Manager from the ServerView S2. Select the server for which you want to confirm the ServerView Remote Connector service operation from the left side frame. Select the [Report View] tab. Select any report, and click on the [Show >>] button. If the graph is displayed, the ServerView Remote Connector service is running normally and no change is required. When the service is not running normally, the following dialog is displayed.

Note: It is necessary to make the report setting beforehand. For the usage of Performance Manager, refer to "ServerView User's Guide". 2) When Power Monitor is used Start the Power Monitor from the ServerView S2. Select the server for which you want to confirm the ServerView Remote Connector service operation from the left side frame. Select the [Data] tab. If the graph is displayed, the ServerView Remote Connector service is running normally and no change is required. When the service is not running normally, the following dialogs are displayed. A) The following dialog box is displayed and left open.

B) After the dialog in (A), the following window is displayed.

Note: For the usage of Power Monitor, refer to "ServerView User's Guide". When the ServerView Remote Connector is not running normally, restart the service by following the procedure below. (There is no need to reboot the system.) [Control Panel] - [Administrative Tools] - [Services] - [ServerView Remote Connector] Select <Restart Service>

3. About the latest ServerView

ServerView in "PRIMERGY StartUp Disc" attached to this product does not support BIOS 1.09/iRMC 3.32A.
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Please download and use ServerView from the following URL when you use BIOS 1.09/iRMC 3.32A.
http://www.fujitsu.com/global/services/computing/server/ia/driver/

*The number of version of BIOS is displayed in the first line on the POST screen. A part surrounded with a frame is the number of the version of the BIOS.
PhoenixBIOS Version 4.06 Rev. 1.01. 2529
You could confirm the iRMC firmware version in the following steps. - BIOS Setup Turn on the server and press F2 key to go to BIOS setup window. Then open "Info" window by pressing F1 key to check the iRMC firmware version.

example) iRMC Firmware

001.66A

4 Updates for "PRIMERGY RX300 S4 User's Guide" (B7FH-5171-01EN)

Chapter 6 "6.4.2 Installable Memory Board/Memory Modules, and Notes" (Page 128) How to identify a memory module Correction There is an incorrect description under the "How to identify a memory module ". Incorrect: Identification label

Correct:
Identification label A Identification label B Identification label C

Addition Add the "Identification label patterns" table below. Identification label patterns When a memory module is placed with the circled corner in the above figure shown on the lower left side, the identification labels are applied in one of the following patterns.
Table: Identification Label Patterns

Pattern 1 2 3 4 5 6 7 8

Label A Applied Applied Applied Applied

Label B Applied Applied Applied Applied

Label C Applied Applied Applied Applied

Chapter 6 "6.6.1 Installation Locations of Internal Hard Disk Units" (Page 146) Installation order Update Installation order of internal hard disk units changed from this product.
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table: Installation order of internal hard disk units Status of the 3.5-inch storage Installation order bay Standard installation Bay 4Bay 5Bay 6Bay 1Bay 2Bay 3 When an internal backup device Bay 4Bay 5Bay 6Bay 1 is installed (using bays 2 and 3)

Chapter 7 "7.2 BIOS Setup Utility" 7.2.6 Peripheral Configuration Submenu (Page 174) Correction Incorrect:
Item P_ATA Maps To Setting Secondary (Unchangeable) Setting Disabled Secondary (Initial value) Description Sets the Parallel ATA mode. Description Sets the Parallel ATA Controller mode. When VMware is used, set this item to "Disabled".

Correct:
Item P_ATA Maps To

7.2.8 Advanced System Configuration Submenu (Page 177) Addition

Add the following item under the "Memory Redundancy" in the "Items on the Advanced System Configuration Submenu" table. Item High Bandwidth Setting Enabled (Unchangeable) Description Configures FSB (Front Side Bus).

7.2.8 Advanced System Configuration Submenu" (Page 177) Correction

Incorrect Item Enhanced Speed Step Table: Advanced System Configuration submenu Setting Description Disabled(Unchangeable) Sets whether or not to use the power saving function. This item may not be displayed depending on CPU.

Correct Item Enhanced Speed Step Table: Advanced System Configuration submenu Setting Description DisabledInitial value Sets whether or not to use the power saving function. This item may not be displayed depending Enabled on CPU. Note: This item is changeable only when Windows system is installed.

7.2.11 Security Menu (Page 181) Addition

Add the following item under the "Flash Write" in the "Items on the Security Menu" table. Item TPM (Security Chip) Setting table: Items on the Security Menu Setting Description Configures the TPM (Security Chip) settings. Press the [Enter] key to display the "TPM (Security CHip) Setting" submenu.

Add the following table under the above "Items on the Security Menu" table. Item Security Chip Current TPM State Change TPM State talbe: Items on the TPM (Security Chip) Setting Submenu Setting Description Sets whether to enable or disable Security Chip. Disabled (Initial value) Enabled Displays the current state of the TPM. Changes the state of the Security Chip. (*) No Change (Initial value) Enable & Activate
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Disable & Deactivate Clear

*: If rebooted after changing the TPM state, the BIOS Setup Utility may start upon completion of the POST. In that case, click [Execute] when the following "Physical Presence operations" submenu is displayed, and the changed setting will be on.

Appendix "A Server Specifications" (Page 220) Addition

Add the items below to the "Server Specifications" table. Item Product ID CPU CPU Conversion kit table: Server Specifications Functions and Specifications PGUR3041A3 Intel Xeon Processor X5260 (3.33GHz/6MB) Intel Xeon Processor X5270 (3.50GHz/6MB) Intel Xeon Processor E5405 (2GHz/12MB) Intel Xeon Processor E5420 (2.50GHz/12MB) Intel Xeon Processor X5460 (3.16GHz/12MB) Intel Xeon Processor X5470 (3.33GHz/12MB) TCG 1.2 compliant (*)

Security Chip

* This function is only available for Windows Server 2008. For the latest information on Windows Server 2008 support, refer to the "Support Matrix" at: http://www.fujitsu.com/downloads/PRMRGY/support-matrix.pdf

5.Correction of "PRIMERGY RX300 S4 Contents List" (CA92276-8047-01)

Attachment items: Deletion Delete the following item from the list. Tag Label

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