ACCOUNTS RECEIVABLE

INVOICE ENTRY, CREDIT NOTE ENTRY, TRANSACTION ENQUIRIES & REPORTS

Version 3 June 2008

Contents
Introduction ................................................................................................................3 Invoices........................................................................................................................4 Invoice Entry.............................................................................................................4
Header Details............................................................................................................ 5 Entering a Contact name .......................................................................................... 6 Line Details ................................................................................................................. 6 Splitting an Invoice between multiple Account Codes ......................................... 9 Reviewing Completed (approved) invoices ......................................................... 10

Completing Invoices (for authorised signatories only).....................................12 Printing Invoices (devolved departments only) .................................................14 Cancelling an Invoice ............................................................................................17 Tracking Invoices...................................................................................................19 Attaching Documents to Invoices and Credit Notes.........................................20
Creating the Attachment ......................................................................................... 20 Reviewing Documents with attachments ............................................................. 22

Credit Notes..............................................................................................................23 Credit notes matched to Invoices........................................................................23

Fully Credit an Invoice (Full Value) ....................................................................... 23 Crediting Invoice Lines............................................................................................ 26 Crediting a percentage of an invoice .................................................................... 28

Unmatched Credit notes.......................................................................................30 Enquiring on Credit Notes ....................................................................................31

Matched Credit Notes.............................................................................................. 31 Unmatched Credit Notes ........................................................................................ 32 Drilling down from a matched credit note to an invoice ..................................... 32

Transaction Enquiries............................................................................................34 Transaction Status.................................................................................................34

Transaction Status: received/part-received/credited .......................................... 34

Transactions Listings ............................................................................................36 Reports ......................................................................................................................38 Appendix I Getting Help.....................................................................................42 Appendix II - The Toolbar......................................................................................43 Appendix III Keyboard Shortcuts ....................................................................44

Introduction
This user guide assumes familiarity with navigating within Oracle Financials, either gained through attendance on the Navigation course, or through having read the Navigating within Oracle Financials document. In addition, appendixes are included at the end of this guide to provide assistance in getting help and using the toolbar and keyboard shortcuts. Familiarity with the Microsoft Windows environment is also assumed, as well as an understanding of basic Windows terminology, such as clicking and doubleclicking.

Invoices
Invoice Entry
Log into Oracle Financials. In the Navigator Window, expand Transactions.

Open Transactions by double-clicking on it or by selecting it and clicking on [Open].

Header Details
In the top section of the window, the only field in which you must enter anything is the Reference; all of the other fields will be automatically filled/generated. The only ones you may need to change are the date and the source; Date: You might need to change the date if a specific invoice date has been agreed with the customer. Generally you would use the system default value, which will be the current date; Invoice source- If it has been agreed that your department can use a specific range of invoice numbers you must change the default invoice source from SINV to SIN. SINV invoices are allocated invoice numbers by the system, SIN invoices will require you to enter the invoice number. Generally department use SINVs. Note that if your department uses SINVs the invoice reference number will fill in when you move to the next screen. It will also be displayed on the blue header bar. You should make a note of this number before you exit the record. Move to the Bill to section to select your customer, either by pressing the Tab key, or clicking with the mouse in the Name field. Although it is possible for a customer to have a different Ship-to address in most cases it is the same as the bill-to address and it is the bill-to address that prints out on the invoice. You therefore only need to fill in the bill-to address. Enter the beginning of the name of the customer in the Name field and press the Tab key, or choose from the List of Values by clicking on the icon in the Customer field. (or hold down the Control key on the keyboard and press L). Note that the Customers number will automatically be entered. If you are dealing with a new customer not yet set up on the system you will need to ask the Tax & Commercial Section to set them up by emailing newcustomers@ucl.ac.uk. You will not be able to proceed with the invoice until this has been done. Alternatively, enter the beginning of the Customers number in the Number field, or choose it from the List of Values; the Name field will automatically be completed. The Location will be populated automatically with the default primary bill-to address set up for the customer. If you need to change this to another valid address either type it in or choose it from the List of Values. Note that the Address section will be automatically generated.

Entering a Contact name

You can enter a contact name underneath the Bill-to address in order to address the invoice to a named person. The contact name must be selected from the pick-list (control- L) and must already be set up. The contact name will print out on the invoice at the top of the address. NB : If the contact name you need is not there please newcustomers@ucl.ac.uk to get it added to the customer record. contact

The invoice Terms (the number of days it is payble from the invoice date) will generally default in automatically. If it does not choose the correct option from the List of Values. Enter the name of your department in the Salesperson field. It is important to fill this out so that Finance Department know which department has generated an invoice when they complete it. The list of Sales persons is available via a picklist (Ctrl and L).

Line Details
Click on Line Items in order to access the line details screen. You will need to separate the invoice into different lines if more than one VAT rate is used. For instance if you have some standard rated VAT-able items and some nonVATable charges the invoice must be spit into separate lines to reflect this, as VAT is applied at invoice line level. Fill in the Description field, Quantity, Unit Price, and Tax Code as below. Please note that the tax code default of 2 (representing Standard rated VAT of 17.5%) will normally default in. If your invoice line should have a different rate (e.g. E for exampt or 0 for zero then you must override the default value in the Tax Code field and type in the correct tax code for the line. Fill in the Quantity and Price (note that only one department uses the UOM, ie Unit of Measurement field so you can ignore this). 6

 The total price will now display as below. If you save the invoice by pressing File, Save or Control + S the line item and VAT totals will display at the top of the invoice and you will see the invoice totals displayed

To enter additional lines press the down arrow key and fill out the details for each new line. For example if you had an additional charge which was VAT Exempt you would need to enter another line.

When you save the record you will get the following message asking you to complete the distribution lines. Click OK to proceed to the distribution lines screen.

 Click on the [Distributions] button in order to access the account code screen.

Click in the GL Account field and type in the 4-digit account code. This will open the account code pop-up box below. The source code, unit code, optional code and company code segments will fill in automatically.

In the Analysis field, type in the correct Analysis Code or select it the List of Values. Save this record by clicking on the Save button on the Toolbar or by pressing Ctrl and S. If you wish to enter another invoice immediately, click on the Save and Proceed button on the Toolbar.

Splitting an Invoice between multiple Account Codes

To fill in a line with multiple account code assignments e.g. where an item must be credited to several different cost centres - you need to fill out a new Account line in the Account Assignment screen for each account code to be credited for that line. Complete the invoice lines in the usual way, as described above. Press the [Distributions] button and enter the Account code screen. When you first open up the account assignment screen the total amount for the line selected will default into the first Account assignment line as below.

You need to change this to the correct value of the first line either by entering the percentage distribution in the percentage box, or by overwriting the default amount in the amount box. In the above example, if you want to split the 20,000 total amount into 3 amounts - 10,000, 8,000 and 2,000, first change the value in revenue line 1 to 10,000 and fill in the account code.

You can then fill in the other account code lines by pressing the down-arrow key to create a new revenue line. Fill in the account code and amount for each one, until the total revenue lines equal the line total and the distribution percentage is 100%, as below :

Save the transaction.

Reviewing Completed (approved) invoices

Finance Division will complete (approve) invoices raised by the majority of migrated departments. The information below tells you what to do to get an invoice complete and what to do when amendments are required to completed invoices. NB : You can change any details on the invoice before it has been completed. Once it has been completed you cannot make further changes to it.

In the majority of cases Finance Division will complete an invoice you have raised within 2-3 days of your inputting it but often sooner. It is therefore important to check your invoices carefully immediately after input. Please note that Central Finance will not be able to complete your invoice if there are any lines or account code distributions missing. They will contact you if there are any details missing, but this will cause delays in sending the invoice out.

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You can check whether an invoice has been completed or not by calling it up and checking whether the Complete checkbox is ticked (see below):

Tick indicates invoice approved.

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Completing Invoices (for authorised signatories only)

A number of departments have been given the authority to complete (approve) and print their own departments invoices. This is generally in cases where their invoices are all of a similar nature and generally have the same VAT code in each case. In order to complete and print invoices you need to have a departmental Invoice approvals responsibility, such as JA- AR Invoice Approvals. To identify invoices awaiting approval navigate to the Transactions Summary screen by going to the menu Transactions then Transactions Summary.

Click on the yellow folder icon. You can then select the type of transactions you want to view from the following list of folders:

Choose Incomplete invoices to view and complete all SINVs by clicking OK on the highlighted option: Click Yes when prompted as follows:

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 The list of chosen invoices will appear in the Transactions Summary screen:

To complete them without review select the invoice you want by clicking in the row and pressing Complete. To review the invoice first click on Open and the invoice header screen will open up for the selected transaction. From there you can drill down in the invoice lines and distribution lines. You can then complete the invoice on the header screen.

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Printing Invoices (devolved departments only)

A number of departments enabled to completer their own invoices are also able to print them out. In order to print you will need to have a departmental invoice approval responsibility. Invoices can only be printed out it they have been completed (authorized). Go to the screen Print documents then choose the option Invoices. You will be prompted to choose the mode of report running. Leave the choice as Single in the following and press OK.

In the next screen type UCL and the press TAB in the report name field.

Choose the UCL selected sales invoices option and click OK (for the Dept of Pathology choose UCL selected sales invoices for Histopathology).

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 Click ok and input the following fields as per below. Those you must enter are the invoice number(s) (you must put in a range here you will not be able to leave either transaction number parameter blank), and the open invoices only? field, which should be changed to No, or you will only be able to print un-credited and un-receipted ones.

Click OK. In the next screen click Options

In the next screen you should input your departmental printer name (select it from the list if you do not already know it). Change the number of copies to 1 or more (if you leave it as 0 there will be no output).

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 Click OK to return to the previous screen and then click Submit. The invoice will print out on the specified printer within a couple of minutes. You can re-print an invoice as many times as you like (remember to use the parameter setting NO in response to the open invoices only?)

Invoices for Overseas Customers.

Only invoices which have a GBP value can be created in FIS and this section is intended to provide guidance where the customer is located overseas and requires the UCL invoice to reference the customers functional currency. Create a GBP sales invoice on FIS and include details of the foreign currency amount and estimated exchange rate in the line description e.g. Services provided $10,000 at rate of $1.50 = 1 In this example the GBP value will be 6666.66 This is likely to be acceptable for the majority of overseas customers however, there maybe occasions whereby the overseas customer insists on an invoice denominated in their functional currency. In this case, in addition to the FIS generated invoice you may also create a manual version of the sales invoice for the customer, denominated in their preferred currency. Creating a manual invoice denominated in a foreign currency Navigate to the Finance website and find the copy of the sales invoice template using the link below; http://www.ucl.ac.uk/finance/secure/fin_acc/salesrec_proc.htm#invoices Save the template to your computer. Amend the sign to the relevant foreign currency symbol and complete the details as necessary.

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The invoice number on the template should be the same as the FIS AR generated invoice number. This manual invoice is merely created to satisfy the customers requirement for a foreign currency invoice. The Tax and Commercial Accounting department will complete the FIS generated GBP sales invoice as usual. The manual invoice should only be sent to the customer once the FIS generated invoice has been approved and printed. Send a copy of the manual and FIS generated invoices to credit control for their records along with a covering note so that when the payment is received it will facilitate the matching process. When the payment is received from the overseas customer, credit control will match the payment to the invoice and any foreign exchange gain or loss will be credited or debited to the department.

Cancelling an Invoice
An invoice can be cancelled by deleting it at any time before it has been completed and printed by Central Finance. Once it has been both completed and printed it is not possible to delete it. See the section on Credit notes matched to invoices if you need to cancel a completed/printed invoice. To cancel an incomplete Invoice: Call up the invoice in either the Transactions screen or the Transactions summary screen. Choose the option Edit in the horizontal menu.

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 You will be given the option to delete or clear the record. Select Delete and you will be asked to confirm. If you click on [OK] the invoice will be deleted from the system and the system generated number allocated to it will be withheld.

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Tracking Invoices
To retrieve your invoice once you have saved it, expand on Transactions in the Navigator Window and open the Transactions window. Click on the [Find] button on the Toolbar, or choose Find from the View menu on the toolbar.

It is possible to search on any of the fields displayed in the window by typing in the value of the criteria on which you want to search, or by typing in part of the value followed by a percent sign (%) if you do not know the value name in full.
If the invoice has been completed, this check box will be selected

Use this scroll bar to display more columns

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Attaching Documents to Invoices and Credit Notes

You can attach a file (word, Excel, PDF, HTML) or a note to a receivables invoice either at header or at line level in order to provide supplementary information for future reference. The files cannot be printed out automatically with the invoice print but can be viewed when the document is opened and could be printed separately and attached manually. The principal use at UCL would be to make additional attachments viewable by staff who review and complete invoices input by others this removes the need to send paper work in the internal post. Creating the Attachment An attachment can be added while you are processing the invoice or can be added when you have finished the input and saved it. Either recall an invoice you have just input or input the header details of a new one. To create the attachment at header level first save the header (if just input) and then click on the Attachments icon on the toolbar:

When you click this the attachments screen will open up.

You can use this screen either to attach a file located in a folder on the UCL network or an HTML file. You can also type an on-screen note using the blank notes screen. In both cases first fill in the Categorycode using a value from the picklist (accessible using the icon. You can generally use the Miscellaneous

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heading. Input a description of the attachment (this will enable you to locate it and re-use the attachment on future occasions). To attach a file click in the Data Type field and call up the picklist and select option File. Press the TAB button and you will be taken to the file browser screen:

Press the Browse button and find your file in the relevant directory:

When you click on the file it will be placed in the Oracle browser and you will be asked to confirm its upload. You will then be returned to the FIS screen:

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 Check that the file has uploaded by clicking Open Document. The uploaded file should be displayed. If you need to use this attachment again you can do so by retrieving it from your stored documents by clicking the Document Catalog button above. This will display a list of all transactions. You can shorten the list by typing in parameters or recall the document directly if you know its name or part of the description. Click Find to retrieve.

Having located the correct file you can then either Preview it or Attach it to your new document.

Reviewing Documents with attachments

When you review a transaction or credit memo you will be able to see instantly whether an attachment exists by the format of the paperclip attachment icon on the toolbar. If there is no attachment the icon will appear empty: . If there is

an attachment the paperclip icon will appear to be clipped: . To open the attached document simply click on the icon and the details will be displayed as described above. 22

Credit Notes
Credit notes matched to Invoices
If you have entered, completed and printed an invoice in error (for example, the wrong customer was chosen or the customer does not accept the invoice and you agree to cancel it), you cannot delete it. If you wish to cancel it, you should raise a matched credit memo against it. This has the effect of reversing the invoice distributions and closing the invoice in the Accounts Receivable ledger. You can credit a whole invoice or part of an invoice if it is partially in error. Firstly navigate to the Credit Transactions screen.

Fully Credit an Invoice (Full Value)

In the Credit Transactions screen, select the invoice number you wish to cancel by typing in the invoice number in the Transaction numbers field as below:

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 Press [Find] to call up the screen below. Notice that the details of invoice number 1042757 default in. (The example below is a credit note matching an SINV, so the credit note automatically uses source SCRN. If the invoice is a SIN the credit note default will automatically be SCN). If the invoice you are crediting is of type SIN you will need to add a credit memo number in the number field (which, unlike in the SINV example below, will not be greyed out). Fill in the Reason field (press Ctrl and L for a list of reasons, and choose the most appropriate).

Press [Credit balance], you will receive the following confirmation message.

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 Press [OK]. The screen will then appear as follows. Note that the balance due is now zero.

Save the record. If the transaction is an SCRN (matching an SINV) the system will now automatically generate a credit memo number. These always start with the first digit 2. If the invoice is a SIN the invoice number field will not be greyed out as above and you will be required to type in a credit note number. The account code(s) used in the original invoice will automatically have reversed. If you need to view them, click on the [Credit Lines] button and then click on the [Distributions] button. You will see the credited account codes as below. You should not need to amend these.

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 This credit memo can now be completed.

Crediting Invoice Lines

As for a fully credited transaction illustrated above, first of all call up the transaction you wish to partially credit in the Credit Transactions screen. You will see the details below :

Select a reason from the pick-list in the Reason field. If the transaction is an SCR (i.e. matching an SIN type invoice), you will also need to add a credit memo number in the Number field, which will be an active field for transactions input as SCNs. Save the record. If the transaction is an SCRN, a credit memo number will be automatically generated. 26

 Press [Credit lines] to bring up the following screen :

Click in the first field and press Ctrl and L to bring up details of the line(s) of the invoice. In this case there is only one line. To credit back one item in this line (there were 2 items in total) input a quantity of minus 1 (-1) in the quantity field. Press tab and the unit price and total will automatically be filled in as below :

The portion of the line value now credited including any associated VAT will be reversed and the balance of the transaction will be reduced by the amount you have credited. The reduced transaction will remain open until it is receipted.

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 You can view the accounting lines for the credited transaction by clicking on the [Distributions] button.

The credit memo can now be approved.

Crediting a percentage of an invoice

You can credit back an invoice by a percentage or by a specific amount and credit the distribution lines of the transaction proportionately. For example you have raised an invoice for 300 + VAT on 2 different invoice lines (e.g. 200 accommodation and 100 entertainment plus VAT) and have coded the income to several different account codes. If you now need to reduce the total amount by 50% or 176.25 the steps are as follow: Navigate to the Credit transactions screen and find the invoice you need to reduce:

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 Click in the Reason field and select a pre-defined credit reason from the picklist available when you press Control _L. Click in the Line amount field and input an amount preceded by a minus figure for the reduction. Alternatively input 50 (or whatever percentage is appropriate) in the % column to credit the whole invoice by 50%. Do the same to reduce the tax (VAT) amount. You should end up with the following position:

Save the record. The credit memo number will appear in the number box (because this is a SCRN). The distribution lines will have been populated automatically and the account codes used in the original transaction will all have been credited pro-rata (in this case by 50%). The credit memo can now be completed (approved).

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Unmatched Credit notes

You may wish to raise an unmatched credit note if you have agreed with the customer that the credit memo may be applied to future invoices (for example where an invoice was incorrect but has already been paid). In this case you will need to ensure that the Credit Controllers are aware which future invoices the credit note may be applied to. Enter the Transactions screen. Type in the Header information in the following order : Credit reference (your reference number for the credit note); Source must be SCRN Date (leave default) Currency (leave default) Class must be changed to Credit memo GL Date (leave default) Type must be SCRN Fill in the other header details exactly as you would for invoice input. Fill in the line details exactly as you would for an invoice, except that either the quantity or the unit price (but not both) must be given as negative values (see below) :

Input the [Distributions] screen exactly as you would for an invoice. Save the record.

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Enquiring on Credit Notes

Matched Credit Notes
When you now make an enquiry on a credited invoice you will see the credit note attached to it. To view this, navigate to the Transaction screen. Select View > Find and input the invoice number in the enquiry screen.

Click [Find] to bring up the details.

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Click on the [Details] button in the balances area of the screen (top right) to gain access to the summary screen below:

This shows that invoice 1042757 has been fully credited and has a NIL balance.

Unmatched Credit Notes

If you enquire on an unmatched credit note and press the [Details] button you will see the following:

Drilling down from a matched credit note to an invoice

You can find out the invoice number that a credit note has been matched to. Navigate to the Transactions menu option and open the Transactions form. Locate the credit memo number you wish to investigate by pressing View and Find, type in the credit note number in the parameters screen and press Find. The transaction will be displayed. Click on the form tab headed Reference and the invoice details will be displayed:

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Click in this tab to view the invoice details

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Transaction Enquiries
Transaction Status
You can make simple on-screen enquiries about the following: Whether an invoice Transaction has been paid/partly paid, credited or remains outstanding. List of all transactions raised by your department between certain dates, giving customer details.

Transaction Status: received/part-received/credited

Navigate to Transactions and open the screen.

Select View > Find to enter the next screen.

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You may search on any of these fields to find the transaction you want. For instance, if you do not know the invoice number, only that it starts with U, type U% in the first transaction number field. Use the Tab key to copy the same criteria onto the other side of the range. If the invoice began in the range A-C you would type A% in the left field and C% in the right. Press [FIND] to access the list containing options for the criteria you have given, e.g. if you knew your invoice had the first 6 digits 104275:

You can then select the required invoice. This will take you to the entry screen.

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You can review the line, accounting and VAT (tax) details by clicking on them. Click on the [Details] button to reveal the following details :

This shows that this invoice has been partly receipted and that 270.00 remains to be paid by the customer. The value of any credit notes raised against the invoice would be shown as a minus figure in the Credits line. Fully paid/credited invoices would show a balance of zero.

Transactions Listings
In order to do simple on-screen listings of transactions, e.g. invoices by department, invoices by customer code, you need to do the following: Example: To obtain a screen list of invoices raised by your department Navigate to the Transactions Summary screen.

Click the View option in the toolbar and then click the option Find.

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 Type in your departments salesperson with any other criteria you need, such as date range, customer name, completion status etc. Press Find and the search results will be displayed:

Use the vertical and horizontal scroll bars to view all of the records. Alternatively you can export them into a spreadsheet by pressing Action then Export in the menu.

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Reports
There are a number of pre-defined reports within Accounts Receivable. In order to access these you should choose the Reports option in the main menu. Within this you will be given the following report options:

The most useful reports are in Accounting, Collections and Listings. If you expand one of these categories in the menu, e.g. Accounting, you will get the following message:

The default option is Single Request. Click [OK].

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The next screen offers a pick list. Choose the report you want from the list - e.g. to run a 7-bucket aged debtors report for a single customer, choose the report from the pick-list.

You will then be asked to set parameters to specify the range of customers, transactions and dates, and also level of detail you want the report to run on.

Click [OK] when you have finished entering.

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On the next screen click on [Submit request] the report will then be run in the background. You can check on its progress by entering the View option on the menu and choosing the Requests option within it.

When the report shows as completed you can view it to screen by clicking the [View Output] button. If you need a printed copy select Tools from the menu and then Reprint.

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Notes

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Appendix I Getting Help

At any point during your work, it is possible to access Help pages related to the work you are doing. Click on the Help menu and select Window Help. Your web browser will open and display the Help pages which are related to the Window which was open.

Click on the links to take you to the relevant page.

If this page does not answer the queries you have, try clicking on the Contents or Index links at the top of the screen. If you wish to read all of the pages for a particular subject, use the Next and Previous links to navigate through the topic. If you are confused by any of the jargon used by Oracle, either on the Help pages or in the Oracle Financials application itself, try looking for the word in the Glossary. Note: This Glossary does not provide details of the differences between American and English Accountancy terms, and is not a fully comprehensive list.

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Appendix II - The Toolbar

Status Bar provides information about your actions and brief error messages Navigate To...open the Navigator window.

Delete Recorddelete the current record from the database. Clear Recordclear the current record from the window. Folder Toolsopen the Folder tool palette. Translations...open the Translations window. Attachments...open the Attachments window to update or view the current attachment or add a new attachment.

Zoominvoke a custom-defined Zoom. Savesave any pending changes in the current form. Save and Proceedsave any pending changes and prepare the form for the entry of the next record. Print...print the current screen or in special cases, display a list of reports to print. Clear Formclear all pending changes in the current form. Clears all child windows but does not close them. Switch Between Summary & Detailswitch between the summary and detail view of the current record. Find...open View window to select records. New Recordcreate a new record.

Or No Attachmentsopen the Attachments window to create a new attachment. List of Values/Pick List...show the list of values for the current field. Edit Field...open the Editor window for the current field. Window Helpopen help for the current window. Switch Responsibility...display the Responsibilities window only displayed when the Navigator window is active.

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Appendix III Keyboard Shortcuts

To get a list of Keyboard Shortcuts while using Oracle Applications, click on the Help menu and choose Keyboard Help
Block Menu Clear Block Clear Field Clear Form Clear Record Commit Copy Ctrl & B F7 F5 F8 F6 Ctrl & S Ctrl & C

Function 5 Function 6 Function 7 Function 8 Function 9 Insert Record List of Values (Pick List) Next Block

Shift & Ctrl & F5 Shift & Ctrl & F6 Shift & Ctrl & F7 Shift & Ctrl & F8 Shift & Ctrl & F9 Ctrl & Down Ctrl & L

Count Query

F12

Shift & PageDown Tab Shift & F7 Down Shift & F8 Ctrl & V Shift & PageUp

Cut Delete Record Display Error Down Duplicate Field Duplicate Record Edit View Query by Example, Enter Run Query Exit Function 0 Function 1 Function 2

Ctrl & X Ctrl & Up Shift & Ctrl & E Down Shift & F5 Shift & F6

Next Field Next Primary Key Next record Next Set of Records Paste Previous Block

Ctrl & E F11

Previous Field Previous Record

Shift & Tab Up Ctrl & P Return PageDown PageUp Ctrl & K Up Ctrl & U

Ctrl & F11 F4 Shift & Ctrl & F10 Shift & Ctrl & F1 Shift & Ctrl & F2

Print Return Scroll Down Scroll Up Show Keyboard Shortcuts Up Update Record

Function 3 Function 4

Shift & Ctrl & F3 Shift & Ctrl & F4

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