Samsung Plasma TV Rapid Repair Guide

Samsung Electronics America
Rapid Repair Resolution

Plasma and DLP TVs by Model
2011
1|P a g e
Samsung
Wavers
Liability waiver - This information is published for informational purposes only and is intended for use only by personnel qualified for the specific tasks depicted.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding potential hazards when handling or
servicing a product. Only qualified personnel should repair products powered by electricity. Any attempt to handle, service or repair the product or products by
anyone other than qualified personnel could result in serious injury or death. You agree that your use of and reliance on this information is at your sole risk. This
information is subject to change or update without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this
information..
Accuracy waiver - The information provided in this document is provided to guide the technician in efficiently servicing Samsung products. Part numbers
provided are subject to change without notice. Before ordering parts, technicians are strongly advised to verify the part number information with the units full
model and serial number. Information in this document is general in nature and is provided for informational purposes only. This content is in no way intended
to substitute for proper troubleshooting procedures. Samsung Electronics America (SEA) makes no warranty as to the completeness or accuracy of the material
provided for a particular purpose. SEA is not liable if errors occur in the information in this document or if the information is not up-to-date.
Samsung
Table of Contents
Table of Contents
Plasma TVs
Critical Parts Lookup Information ........................................................................................................................................... 1
PN42C430A1DXZA .................................................................................................................................................................. 2
Power ............................................................................................................................................................................................................................... 2
Audio ................................................................................................................................................................................................................................ 3
Picture .............................................................................................................................................................................................................................. 3
PN42C450B1DXZA .................................................................................................................................................................. 4
Power ............................................................................................................................................................................................................................... 4
Audio ................................................................................................................................................................................................................................ 5
Picture .............................................................................................................................................................................................................................. 5
PN50C430A1DXZA .................................................................................................................................................................. 6
Power ............................................................................................................................................................................................................................... 6
Audio ................................................................................................................................................................................................................................ 7
Picture .............................................................................................................................................................................................................................. 7
PN50C450B1DXZA .................................................................................................................................................................. 8
Power ............................................................................................................................................................................................................................... 8
Audio ................................................................................................................................................................................................................................ 9
Picture .............................................................................................................................................................................................................................. 9
ii
Samsung
PN50C490B3DXZA ................................................................................................................................................................ 10
Power ............................................................................................................................................................................................................................. 10
Audio .............................................................................................................................................................................................................................. 11
Picture ............................................................................................................................................................................................................................ 11
PN50C540G3FXZA................................................................................................................................................................. 12
Power ............................................................................................................................................................................................................................. 12
Audio .............................................................................................................................................................................................................................. 13
Picture ............................................................................................................................................................................................................................ 13
PN50C550B1DXZA ................................................................................................................................................................ 14
Power ............................................................................................................................................................................................................................. 14
Audio .............................................................................................................................................................................................................................. 15
Picture ............................................................................................................................................................................................................................ 15
PN50C590G4FXZA................................................................................................................................................................. 16
Power ............................................................................................................................................................................................................................. 16
Audio .............................................................................................................................................................................................................................. 17
Picture ............................................................................................................................................................................................................................ 17
PN50C680G5FXZA................................................................................................................................................................. 18
Power ............................................................................................................................................................................................................................. 18
Audio .............................................................................................................................................................................................................................. 19
Picture ............................................................................................................................................................................................................................ 19
PN50C6400TFXZA ................................................................................................................................................................. 20
iii
Samsung
Power ............................................................................................................................................................................................................................. 20
Audio .............................................................................................................................................................................................................................. 21
Picture ............................................................................................................................................................................................................................ 21
PN50C6500TFXZA ................................................................................................................................................................. 22
Power ............................................................................................................................................................................................................................. 22
Audio .............................................................................................................................................................................................................................. 23
Picture ............................................................................................................................................................................................................................ 23
PN50C7000YFXZA ................................................................................................................................................................. 24
Power ............................................................................................................................................................................................................................. 24
Audio .............................................................................................................................................................................................................................. 25
Picture ............................................................................................................................................................................................................................ 25
PN50C8000YFXZA ................................................................................................................................................................. 26
Power ............................................................................................................................................................................................................................. 26
Audio .............................................................................................................................................................................................................................. 27
Picture ............................................................................................................................................................................................................................ 27
PN58C550G1FXZA................................................................................................................................................................. 28
Power ............................................................................................................................................................................................................................. 28
Audio .............................................................................................................................................................................................................................. 29
Picture ............................................................................................................................................................................................................................ 29
PN58C590G4FXZA ................................................................................................................................................................. 30
Power ............................................................................................................................................................................................................................. 30
iv
Samsung
Audio .............................................................................................................................................................................................................................. 31
Picture ............................................................................................................................................................................................................................ 31
PN58C680G5FXZA................................................................................................................................................................. 32
Power ............................................................................................................................................................................................................................. 32
Audio .............................................................................................................................................................................................................................. 33
Picture ............................................................................................................................................................................................................................ 33
PN58C6400TFXZA ................................................................................................................................................................. 34
Power ............................................................................................................................................................................................................................. 34
Audio .............................................................................................................................................................................................................................. 35
Picture ............................................................................................................................................................................................................................ 35
PN58C6500TFXZA ................................................................................................................................................................. 36
Power ............................................................................................................................................................................................................................. 36
Audio .............................................................................................................................................................................................................................. 37
Picture ............................................................................................................................................................................................................................ 37
PN58C7000YFXZA ................................................................................................................................................................. 38
Power ............................................................................................................................................................................................................................. 38
Audio .............................................................................................................................................................................................................................. 39
Picture ............................................................................................................................................................................................................................ 39
PN58C8000YFXZA ................................................................................................................................................................. 40
Power ............................................................................................................................................................................................................................. 40
Audio .............................................................................................................................................................................................................................. 41
v
Samsung
Picture ............................................................................................................................................................................................................................ 41
PN63C550G1FXZA................................................................................................................................................................. 42
Power ............................................................................................................................................................................................................................. 42
Audio .............................................................................................................................................................................................................................. 43
Picture ............................................................................................................................................................................................................................ 43
PN63C590G4FXZA................................................................................................................................................................. 44
Power ............................................................................................................................................................................................................................. 44
Audio .............................................................................................................................................................................................................................. 45
Picture ............................................................................................................................................................................................................................ 45
PN63C7000YFXZA ................................................................................................................................................................. 46
Power ............................................................................................................................................................................................................................. 46
Audio .............................................................................................................................................................................................................................. 47
Picture ............................................................................................................................................................................................................................ 47
PN63C8000YFXZA ................................................................................................................................................................. 48
Power ............................................................................................................................................................................................................................. 48
Audio .............................................................................................................................................................................................................................. 49
Picture ............................................................................................................................................................................................................................ 49
vi
Samsung
DLP TVs
HL50A650C1F ....................................................................................................................................................................... 50
Power ............................................................................................................................................................................................................................. 50
Audio .............................................................................................................................................................................................................................. 50
Picture ............................................................................................................................................................................................................................ 51
Noise ............................................................................................................................................................................................................................... 52
Channels ......................................................................................................................................................................................................................... 52
Remote Control .............................................................................................................................................................................................................. 52
HL56A650C1FXZA ................................................................................................................................................................. 53
Power ............................................................................................................................................................................................................................. 53
Audio .............................................................................................................................................................................................................................. 53
Picture ............................................................................................................................................................................................................................ 54
Noise ............................................................................................................................................................................................................................... 55
Channels ......................................................................................................................................................................................................................... 55
Remote Control .............................................................................................................................................................................................................. 55
HL61A650C1FXZA ................................................................................................................................................................. 56
Power ............................................................................................................................................................................................................................. 56
Audio .............................................................................................................................................................................................................................. 56
Picture ............................................................................................................................................................................................................................ 57
Noise ............................................................................................................................................................................................................................... 58
Channels ......................................................................................................................................................................................................................... 58
vii
Samsung
Remote Control .............................................................................................................................................................................................................. 58
HL61A750A1F ....................................................................................................................................................................... 59
Power ............................................................................................................................................................................................................................. 59
Picture ............................................................................................................................................................................................................................ 59
Noise ............................................................................................................................................................................................................................... 60
Channels ......................................................................................................................................................................................................................... 60
Remote Control .............................................................................................................................................................................................................. 60
HL67A510J1FXZA .................................................................................................................................................................. 61
Power ............................................................................................................................................................................................................................. 61
Audio .............................................................................................................................................................................................................................. 61
Picture ............................................................................................................................................................................................................................ 62
Noise ............................................................................................................................................................................................................................... 63
Channels ......................................................................................................................................................................................................................... 63
Remote Control .............................................................................................................................................................................................................. 63
HL67A750A1FXZA ................................................................................................................................................................. 64
Power ............................................................................................................................................................................................................................. 64
Audio .............................................................................................................................................................................................................................. 64
Picture ............................................................................................................................................................................................................................ 65
Noise ............................................................................................................................................................................................................................... 66
Channels ......................................................................................................................................................................................................................... 66
Remote Control .............................................................................................................................................................................................................. 66
viii
Samsung
HL72A650C1FXZA ................................................................................................................................................................. 67
Power ............................................................................................................................................................................................................................. 67
Audio .............................................................................................................................................................................................................................. 67
Picture ............................................................................................................................................................................................................................ 68
Noise ............................................................................................................................................................................................................................... 69
Channels ......................................................................................................................................................................................................................... 69
Remote Control .............................................................................................................................................................................................................. 69
ix
Plasma TVs
Samsung
Plasma TVs
Critical Parts Lookup Information
Always look for a Version Number on all products. The version number, where applicable, is printed on the model serial number tag.
Always get the Serial Number on all products. During the manufacturing process, parts can be substituted. These changes are tracked by serial number.
Product
Example
On TV products,
the model serial
number tag is
located on the
right hand side
of the cabinet.
1|P a g e
Samsung
Plasma TVs
PN42C430A1DXZA
PN42C430A1DXZA
Group
Symptom
Troubleshooting Steps
Potential Fixes
Most Likely Fix Next most Likely Fix
PN42C430A1DXZA
Unable to Turn on
Check for the standby indicator. If illuminated, replace the Main PCB. If not
illuminated, replace the Power Supply.
Main PCB
NY04 BN96-15648A
IY02 BN96-14703A
Power Supply PCB

NY04 BN44-00329A
IY02 BN44-00329B
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13389B
Main PCB
NY04 BN96-15648A
IY02 BN96-14703A
Automatically Turning On/Off

repeatedly
First disconnect the Y-main PCB and try to power up. If the problem stops and the
unit turns on, replace the Y-main and Y buffer(s).
Y-Main PCB
ALL BN96-13069A
Y Buffer PCB
ALL BN96-13070A
Power Supply PCB

NY04 BN44-00329A
IY02 BN44-00329B
If the symptom remains

Reconnect the Y-main and disconnect the X-main. Retest, and if the problem stops,
replace the X-main and X-buffer(s).
X-Main PCB
ALL BN96-13067A
X Buffer PCB
ALL BN96-13068A
Power Supply PCB

NY04 BN44-00329A
IY02 BN44-00329B

Replace the power supply.
Power Supply PCB

NY04 BN44-00329A
IY02 BN44-00329B
Power
One LED blinking

continuously
Power Supply PCB

NY04 BN44-00329A
IY02 BN44-00329B
ONE LED blinks, and then

stops
Main PCB
NY04 BN96-15648A
IY02 BN96-14703A
2|P a g e
PN42C430A1DXZA
Samsung
Plasma TVs
PN42C430A1DXZA
Group
Symptom
Potential Fixes
PN42C430A1DXZA
No Sound
Poor Sound Quality
Audio
Picture
Reset the Audio settings in the customer menu.

If poor audio is from both speakers, replace the main PCB.
If poor audio is only from one speaker, replace the speakers.
No Image
Main PCB
NY04 BN96-15648A
IY02 BN96-14703A
Speakers
BN96-12832D
Speakers
ALL BN96-12832A
Main PCB
NY04 BN96-15648A
IY02 BN96-14703A
Y-Main PCB
ALL BN96-13069A
Y Buffer PCB
ALL BN96-13070A
X-Main PCB
ALL BN96-13067A
X Buffer PCB
ALL BN96-13068A
3|P a g e
PN42C430A1DXZA
Samsung
Plasma TVs
PN42C450B1DXZA
PN42C450B1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
Next most Likely Fix
PN42C450B1DXZA
Unable to Turn on
Check for standby indicator. If illuminated, replace the Main PCB. If not
Main PCB
BN96-15651A
Power Supply PCB

IY01/IY02 BN4400329B
NY04 - BN44-00329A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL - BN96-13389B
Main PCB
BN96-15651A
Automatically turning On/Off

repeatedly
First, disconnect the Y-main PCB, and then try to power up. If the problem
stops and the unit turns on, replace the Y-main and Y buffer(s).
Y-Main PCB
BN96-13069A
Y Buffer PCB
BN96-13070A
SMPS
NY04 BN44-00329A
IY02/IY01 BN4400329B

Reconnect the Y-main and disconnect the X-main. Retest, and if the
problem stops, replace the X-main and X-buffer(s).
X-Main PCB
All BN96-13067A
X Buffer PCB
All BN96-13068A
SMPS
NY04 BN44-00329A
IY02/IY01 BN4400329B

SMPS
NY04 BN44-00329A
IY02/IY01 BN44-00329B
Power
One LED blinking continuously
SMPS
IY01/IY02 BN44-00329B
NY04 BN44-00329A
Main PCB
All BN96-15651A
One LED blinks, and then stops
4|P a g e
PN42C450B1DXZA
Samsung
Plasma TVs
PN42C450B1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN42C450B1DXZA
No Sound
Poor Sound Quality
Audio
Reset Audio settings in the customer menu.

If poor audio is from both speakers, replace the Main PCB.
No Image
Picture
Main PCB
All BN96-15651A
Speakers
BN96-12832A
Speakers
BN96-12832A
Main PCB
All BN96-15651A
Y-Main PCB
BN96-13069A
Y Buffer PCB
BN96-13070A
X-Main PCB
All BN96-13067A
X Buffer PCB
All BN96-13068A
5|P a g e
PN42C450B1DXZA
Samsung
Plasma TVs
PN50C430A1DXZA
PN50C430A1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C430A1DXZA
Unable to Turn on
Main PCB
ALL BN96-15649A
Power Supply PCB

ALL BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
NY02 BN96-13389C
NY01 BN96-13389C
Main PCB
ALL BN96-15649A

repeatedly
First, disconnect the Y-main PCB, and then try to power up. If the problem stops
and the unit turns on, replace the Y-main and Y buffer(s).
Y-Main PCB
ALL BN96-12952A
Y Buffer PCB
NY01 BN96-12391A
NY02 BN96-12412A
Power Supply PCB

ALL BN44-00330A

Reconnect the Y-main and disconnect the X-main. Retest. If the problem stops,
X-Main PCB
ALL BN96-12950A
X Buffer PCB
ALL BN96-12951A
Power Supply PCB

ALL BN44-00330A

Replace the power supply
Power Supply PCB

ALL BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00330A

stops
Main PCB
ALL BN96-15649A
6|P a g e
PN50C430A1DXZA
Samsung
Plasma TVs
PN50C430A1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C430A1DXZA
No Sound
Poor Sound Quality
Audio
Reset the Audio settings in the customer menu

No Image
Picture
Main PCB
ALL BN96-15649A
Speakers
ALL BN96-12832C
Speakers
ALL BN96-12832C
Main PCB
ALL BN96-15649A
Y-Main PCB
ALL BN96-12952A
Y Buffer PCB
NY01 BN96-12391A
NY02 BN96-12412A
X-Main PCB
ALL BN96-12950A
X Buffer PCB
ALL BN96-12951A
7|P a g e
PN50C430A1DXZA
Samsung
Plasma TVs
PN50C450B1DXZA
PN50C450B1DXZA
Group
Symptom
Potential Fixes
PN50C450B1DXZA
Unable to turn on
Check for standby indicator. If illuminated, replace the Main PCB. If not illuminated,
replace the Power Supply.
Main PCB
NY01 BN96-14709A
NY02 BN94-03252F
Power Supply PCB

All BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
All BN96-13389C
Main PCB
All BN96-15651A
Automatically turning
On/Off repeatedly
First, disconnect the Y-main PCB, and then try to power up. If the problem stops and
the unit turns on, replace the Y-main and Y buffer(s).
Y-Main PCB
BN96-12952A
Y Buffer PCB
BN96-12956A
SMPS
All BN44-00330A

Reconnect the Y-main and disconnect the X-main. Retest. If the problem stops,
X-Main PCB
All BN96-12950A
X Buffer PCB
All BN96-12951A
SMPS
All BN44-00330A

Replace the power supply
SMPS
All BN44-00330A
Power
One LED blinking

continuously
SMPS
All BN44-00330A

stops
Main PCB
NY01 BN96-14709A
NY02 BN94-03252F
8|P a g e
PN50C450B1DXZA
Samsung
Plasma TVs
PN50C450B1DXZA
Group
Symptom
No Sound
Poor Sound Quality
Audio
Reset the Audio settings in the customer menu

No Image
Picture
Potential Fixes
Main PCB
NY01 BN96-14709A
NY02 BN94-03252F
Speakers
BN96-12832A
Speakers
BN96-12832C
Main PCB
NY01 BN96-14709A
NY02 BN94-03252F
Y-Main PCB
BN96-12952A
Y Buffer PCB
BN96-12956A
X-Main PCB
All BN96-12950A
X Buffer PCB
All BN96-12951A
9|P a g e
PN50C450B1DXZA
Samsung
Plasma TVs
PN50C490B3DXZA
PN50C490B3DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C490B3DXZA
Unable to Turn on
Main PCB
ALL BN94-03252Q
Power Supply PCB

ALL BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13389C
Main PCB
ALL BN94-03252Q
Automatically Turning
On/Off repeatedly
Y-Main PCB
ALL BN96-15415A
Y Buffer PCB
ALL BN96-12391A
Power Supply PCB

ALL BN44-00330A

Reconnect the Y-main and disconnect the X-main. Retest, and if the problem
stops, replace the X-main and X-buffer(s).
X-Main PCB
ALL BN96-12950A
X Buffer PCB
ALL BN96-12951A
Power Supply PCB

ALL BN44-00330A

Power Supply PCB

ALL BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00330A

stops
Main PCB
ALL BN94-03252Q
10 | P a g e
PN50C490B3DXZA
Samsung
Plasma TVs
PN50C490B3DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C490B3DXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03252Q
Speakers
ALL BN96-12832C
Speakers
ALL BN96-12832C
Main PCB
ALL BN94-03252Q
Y-Main PCB
ALL BN96-15415A
Y Buffer PCB
ALL BN96-12391A
X-Main PCB
ALL BN96-12950A
X Buffer PCB
ALL BN96-12951A
11 | P a g e
PN50C490B3DXZA
Samsung
Plasma TVs
PN50C540G3FXZA
PN50C540G3FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C540G3FXZA
Unable to Turn on
Check for standby indicator. If illuminated, replace the Main PCB. If not illuminated,
replace the Power Supply.
Main PCB
ALL BN94-03262E
Power Supply PCB

ALL BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13388B
Main PCB
ALL BN94-03262E
Automatically Turning
On/Off repeatedly
Y-Main PCB
ALL BN96-12411A
Y Buffer PCB
ALL BN96-12956A
Power Supply PCB

ALL BN44-00330A

Reconnect the Y-main and disconnect the X-main. Retest, and if the problem stops,
X-Main PCB
ALL BN96-12409A
X Buffer PCB
ALL BN96-12410A
Power Supply PCB

ALL BN44-00330A

Power Supply PCB

ALL BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00330A

stops
Main PCB
ALL BN94-03262E
12 | P a g e
PN50C540G3FXZA
Samsung
Plasma TVs
PN50C540G3FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C540G3FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03262E
Speakers
ALL BN96-12832D
Speakers
ALL BN96-12832D
Main PCB
ALL BN94-03262E
Y-Main PCB
ALL BN96-12411A
Y Buffer PCB
ALL BN96-12956A
X-Main PCB
ALL BN96-12409A
X Buffer PCB
ALL BN96-12410A
13 | P a g e
PN50C540G3FXZA
Samsung
Plasma TVs
PN50C550B1DXZA
PN50C550B1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C550B1DXZA
Unable to turn on
Main PCB
NY02 BN96-14713A
All BN96-15072A
Power Supply PCB

All BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL - BN96-13388B
Main PCB
NY02 BN96-14713A
All BN96-15072A

repeatedly
Y-Main PCB
All BN96-12411A
Y Buffer PCB
NY01 BN96-12956A
All BN96-12412A
Power Supply PCB

All BN44-00330A

X-Main PCB
All BN96-12409A
X Buffer PCB
All BN96-12410A
Power Supply PCB

All BN44-00330A

Power Supply PCB

All BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

All BN44-00330A

stops
Main PCB
All BN96-15651A
14 | P a g e
PN50C550B1DXZA
Samsung
Plasma TVs
PN50C550B1DXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C550B1DXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
NY02 BN96-14713A
All BN96-15072A
Speakers
BN96-12832D
Speakers
BN96-12832D
Main PCB
NY02 BN96-14713A
All BN96-15072A
Y-Main PCB
All BN96-12411A
Y Buffer PCB
NY01 BN96-12956A
All BN96-12412A
X-Main PCB
All BN96-12409A
X Buffer PCB
All BN96-12410A
15 | P a g e
PN50C550B1DXZA
Samsung
Plasma TVs
PN50C590G4FXZA
PN50C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C590G4FXZA
Unable to turn on
Main PCB
ALL BN96-14801A
Power Supply PCB

ALL BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13388B
Main PCB
ALL BN96-14801A

repeatedly
Y-Main PCB
ALL BN96-12411A
Y Buffer PCB
NY02 BN96-12412A
NY01 BN96-12956A
Power Supply PCB

ALL BN44-00330A

X-Main PCB
ALL BN96-12409A
X Buffer PCB
ALL BN96-12410A
Power Supply PCB

ALL BN44-00330A

Power Supply PCB

ALL BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00330A

stops
Main PCB
ALL BN96-14801A
16 | P a g e
PN50C590G4FXZA
Samsung
Plasma TVs
PN50C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C590G4FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN96-14801A
Speakers
ALL BN96-12832D
Speakers
ALL BN96-12832D
Main PCB
ALL BN96-14801A
Y-Main PCB
ALL BN96-12411A
Y Buffer PCB
NY02 BN96-12412A
NY01 BN96-12956A
X-Main PCB
ALL BN96-12409A
X Buffer PCB
ALL BN96-12410A
17 | P a g e
PN50C590G4FXZA
Samsung
Plasma TVs
PN50C680G5FXZA
PN50C680G5FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C680G5FXZA
Unable to turn on
Main PCB
ALL BN94-03775K
Power Supply PCB

ALL BN44-00330A
Unable to turn on
intermittently
N/A
Keyboard PCB
N002 BN96-15416A
Main PCB
ALL BN94-03775K
On/Off repeatedly
Y-Main PCB
ALL BN96-17225A
Y Buffer PCB
N002 BN96-12956A
ALL BN96-12958A
Power Supply PCB

ALL BN44-00330A

X-Main PCB
ALL BN96-17224A
X Buffer PCB
ALL BN96-12410A
Power Supply PCB

ALL BN44-00330A

Power Supply PCB

ALL BN44-00330A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00330A

stops
Main PCB
ALL BN94-03775K
18 | P a g e
PN50C680G5FXZA
Samsung
Plasma TVs
PN50C680G5FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C680G5FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03775K
Speakers
ALL BN96-12832C
Speakers
ALL BN96-12832C
Main PCB
ALL BN94-03775K
Y-Main PCB
ALL BN96-17225A
Y Buffer PCB
N002 BN96-12956A
ALL BN96-12958A
X-Main PCB
ALL BN96-17224A
X Buffer PCB
ALL BN96-12410A
19 | P a g e
PN50C680G5FXZA
Samsung
Plasma TVs
PN50C6400TFXZA
PN50C6400TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C6400TFXZA
Unable to turn on
Main PCB
ALL BN94-03316L
Power Supply PCB

ALL BN44-00333A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-14336B
Main PCB
ALL BN94-03316L

repeatedly
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
Power Supply PCB

ALL BN44-00333A

X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
Power Supply PCB

ALL BN44-00333A

Power Supply PCB

ALL BN44-00333A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00333A

stops
Main PCB
ALL BN94-03316L
20 | P a g e
PN50C6400TFXZA
Samsung
Plasma TVs
PN50C6400TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C6400TFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03316L
Speakers
ALL BN96-12941K
ALL BN96-13273A
Speakers
ALL BN96-12941K
ALL BN96-13273A
Main PCB
ALL BN94-03316L
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
21 | P a g e
PN50C6400TFXZA
Samsung
Plasma TVs
PN50C6500TFXZA
PN50C6500TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C6500TFXZA
Unable to turn on
Main PCB
ALL BN94-03316N
Power Supply PCB

ALL BN44-00333A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-14336B
Main PCB
ALL BN94-03316N

repeatedly
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
Power Supply PCB

ALL BN44-00333A

X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
Power Supply PCB

ALL BN44-00333A

Power Supply PCB

ALL BN44-00333A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00333A

stops
Main PCB
ALL BN94-03316N
22 | P a g e
PN50C6500TFXZA
Samsung
Plasma TVs
PN50C6500TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C6500TFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03316N
Speakers
ALL BN96-13273A
ALL BN96-12941K
Speakers
ALL BN96-13273A
ALL BN96-12941K
Main PCB
ALL BN94-03316N
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
23 | P a g e
PN50C6500TFXZA
Samsung
Plasma TVs
PN50C7000YFXZA
PN50C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C7000YFXZA
Unable to turn on
Main PCB
ALL BN94-03313Q
Power Supply PCB

ALL BN44-00333A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-14504A
Main PCB
ALL BN94-03313Q
On/Off repeatedly
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
Power Supply PCB

ALL BN44-00333A

X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
Power Supply PCB

ALL BN44-00333A

Power Supply PCB

ALL BN44-00333A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00333A

stops
Main PCB
ALL BN94-03313Q
24 | P a g e
PN50C7000YFXZA
Samsung
Plasma TVs
PN50C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C7000YFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03313Q
Speakers
ALL BN96-12941K
ALL BN96-13273A
Speakers
ALL BN96-12941K
ALL BN96-13273A
Main PCB
ALL BN94-03313Q
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
25 | P a g e
PN50C7000YFXZA
Samsung
Plasma TVs
PN50C8000YFXZA
PN50C8000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C8000YFXZA
Unable to turn on
Main PCB
ALL BN94-03313V
Power Supply PCB

ALL BN44-00333A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-14504A
Main PCB
ALL BN94-03313V

repeatedly
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
Power Supply PCB

ALL BN44-00333A

X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
Power Supply PCB

ALL BN44-00333A

Power Supply PCB

ALL BN44-00333A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00333A

stops
Main PCB
ALL BN94-03313V
26 | P a g e
PN50C8000YFXZA
Samsung
Plasma TVs
PN50C8000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN50C8000YFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03313V
Speakers
ALL BN96-12941K
ALL BN96-13273A
Speakers
ALL BN96-12941K
ALL BN96-13273A
Main PCB
ALL BN94-03313V
Y-Main PCB
ALL BN96-12962A
Y Buffer PCB
ALL BN96-12963A
X-Main PCB
ALL BN96-12960A
X Buffer PCB
ALL BN96-12961A
27 | P a g e
PN50C8000YFXZA
Samsung
Plasma TVs
PN58C550G1FXZA
PN58C550G1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C550G1FXZA
Unable to turn on
Check for standby indicator. If illuminated, replace the Main PCB. If

not illuminated, replace the Power Supply.
Main PCB
ALL BN94-03775D
Power Supply PCB

ALL BN44-00331A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13388C
Main PCB
ALL BN94-03775D

repeatedly
First, disconnect the Y-main PCB, and then try to power up. If the
problem stops and the unit turns on, replace the Y-main and Y
buffer(s).
Y-Main PCB
ALL BN96-12682A
Y Buffer PCB
ALL BN96-12683 UPPER
ALL BN96-12684A Lower
Power Supply PCB

ALL BN44-00331A

X-Main PCB
ALL BN96-12680A
X Buffer PCB
ALL BN96-12681A
Power Supply PCB

ALL BN44-00331A

Power Supply PCB

ALL BN44-00331A
Power
Power Supply PCB

ALL BN44-00331A

stops
Main PCB
ALL BN94-03775D
28 | P a g e
PN58C550G1FXZA
Samsung
Plasma TVs
PN58C550G1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C550G1FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03775D
Speakers
ALL BN96-12833A
Speakers
ALL BN96-12833A
Main PCB
ALL BN94-03775D
Y-Main PCB
ALL BN96-12682A
Y Buffer PCB
ALL BN96-12683A UPPER
X-Main PCB
ALL BN96-12680A
X Buffer PCB
ALL BN96-12681A
29 | P a g e
PN58C550G1FXZA
Samsung
Plasma TVs
PN58C590G4FXZA
58C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C590G4FXZA
Unable to turn on
Main PCB
ALL BN96-15077A
Power Supply PCB

ALL BN44-00331A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13388C
Main PCB
ALL BN96-15077A
On/Off repeatedly
problem stops and the unit turns on, replace the Y-main and Y buffer(s).
Y-Main PCB
ALL BN96-12682A
Y Buffer PCB
ALL BN96-12683A Upper
Power Supply PCB

ALL BN44-00331A

X-Main PCB
ALL BN96-12680A
X Buffer PCB
ALL BN96-12681A
Power Supply PCB

ALL BN44-00331A

Power Supply PCB

ALL BN44-00331A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00331A

stops
Main PCB
ALL BN96-15077A
30 | P a g e
58C590G4FXZA
Samsung
Plasma TVs
PN58C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C590G4FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN96-15077A
Speakers
ALL BN96-12833A
Speakers
ALL BN96-12833A
Main PCB
ALL BN96-15077A
Y-Main PCB
ALL BN96-12682A
Y Buffer PCB
X-Main PCB
ALL BN96-12680A
X Buffer PCB
ALL BN96-12681A
31 | P a g e
58C590G4FXZA
Samsung
Plasma TVs
PN58C680G5FXZA
PN58C680G5FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C680G5FXZA
Unable to turn on
Check for standby indicator. If illuminated, replace the Main PCB. If

not illuminated, replace the Power Supply.
Main PCB
ALL BN94-03775L
Power Supply PCB

ALL BN44-00331A
Unable to turn on intermittently
N/A
Keyboard PCB
ALL BN96-13388C
Main PCB
ALL BN94-03775L

repeatedly
buffer(s).
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
Power Supply PCB

ALL BN44-00331A

X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
Power Supply PCB

ALL BN44-00331A

Power Supply PCB

ALL BN44-00331A
Power
Power Supply PCB

ALL BN44-00331A
ONE LED blinks, and then stops
Main PCB
ALL BN94-03775L
32 | P a g e
PN58C680G5FXZA
Samsung
Plasma TVs
PN58C680G5FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C680G5FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03775L
Speakers
ALL BN96-12833C
Speakers
ALL BN96-12833C
Main PCB
ALL BN94-03775L
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
33 | P a g e
PN58C680G5FXZA
Samsung
Plasma TVs
PN58C6400TFXZA
PN58C6400TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C6400TFXZA
Unable to turn on
Main PCB
ALL BN94-03316M
Power Supply PCB

ALL BN44-00334A
N/A
Keyboard PCB
ALL BN96-14336C
Main PCB
ALL BN94-03316M

repeatedly
buffer(s).
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
Power Supply PCB

ALL BN44-00334A

X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
Power Supply PCB

ALL BN44-00334A
Main PCB
ALL BN94-03316M
34 | P a g e
PN58C6400TFXZA
Samsung
Plasma TVs
PN58C6400TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C6400TFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03316M
Speakers
ALL BN96-12942B
ALL BN96-13273B
Speakers
ALL BN96-12942B
ALL BN96-13273B
Main PCB
ALL BN94-03316M
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
35 | P a g e
PN58C6400TFXZA
Samsung
Plasma TVs
PN58C6500TFXZA
PN58C6500TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C6500TFXZA
Unable to turn on
Main PCB
ALL BN94-03316Q
Power Supply PCB

ALL BN44-00334A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-14336C
Main PCB
ALL BN94-03316Q
On/Off repeatedly
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
Power Supply PCB

ALL BN44-00334A

X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00334A

stops
Main PCB
ALL BN94-03316Q
36 | P a g e
PN58C6500TFXZA
Samsung
Plasma TVs
PN58C6500TFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C6500TFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03316Q
Speakers
ALL BN96-12942B
ALL BN96-13273B
Speakers
ALL BN96-12942B
ALL BN96-13273B
Main PCB
ALL BN94-03316Q
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
37 | P a g e
PN58C6500TFXZA
Samsung
Plasma TVs
PN58C7000YFXZA
PN58C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C7000YFXZA
Unable to turn on
Main PCB
ALL BN94-03313S
Power Supply PCB

ALL BN44-00334A
Unable to turn on
intermittently
On/Off repeatedly
N/A
Keyboard PCB
ALL BN96-14504C
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
Main PCB
ALL BN94-03313S
Power Supply PCB
ALL BN44-00334A

X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
problem stops and the unit turns on, replace the Y-main and Y buffer(s).
One LED blinking

continuously
Power Supply PCB

ALL BN44-00334A

stops
Main PCB
ALL BN94-03313S
38 | P a g e
PN58C7000YFXZA
Samsung
Plasma TVs
PN58C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C7000YFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03313S
Speakers
ALL BN96-12942B
ALL BN96-13273B
Speakers
ALL BN96-12942B
ALL BN96-13273B
Main PCB
ALL BN94-03313S
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
39 | P a g e
PN58C7000YFXZA
Samsung
Plasma TVs
PN58C8000YFXZA
PN58C8000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C8000YFXZA
Unable to turn on
Main PCB
ALL BN94-03313X
Power Supply PCB

ALL BN44-00334A
Unable to turn on
intermittently
On/Off repeatedly
N/A
Keyboard PCB
ALL BN96-14504C
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
ALL BN96-14981A Lowe
Main PCB
ALL BN94-03313X
Power Supply PCB
ALL BN44-00334A

X-Main PCB
ALL BN96-14977A
X Buffer PCB
ALL BN96-14978A
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00334A
ONE LED blinks, and

then stops
Main PCB
ALL BN94-03313X
40 | P a g e
PN58C8000YFXZA
Samsung
Plasma TVs
PN58C8000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN58C8000YFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03313X
Speakers
ALL BN96-12942B
ALL BN96-13273B
Speakers
ALL BN96-12942B
ALL BN96-13273B
Main PCB
ALL BN94-03313X
Y-Main PCB
ALL BN96-14979A
Y Buffer PCB
X-Main PCB
ALL BN96-14977A
X Buffer PCBALL BN9614978A
41 | P a g e
PN58C8000YFXZA
Samsung
Plasma TVs
PN63C550G1FXZA
PN63C550G1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C550G1FXZA
Unable to Turn on
Check for standby indicator. If illuminated, replace the Main PCB.

If not illuminated, replace the Power Supply.
Main PCB
ALL BN94-03262N
Power Supply PCB

ALL BN44-00332A
N/A
Keyboard PCB
ALL BN96-13388D
Main PCB
ALL BN94-03262N

repeatedly
buffer(s).
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
Power Supply PCB

ALL BN44-00332A

Reconnect the Y-main and disconnect the X-main. Retest, and if
the problem stops, replace the X-main and X-buffer(s).
X-Main PCB
ALL BN96-12689A
X Buffer PCB
Power Supply PCB

ALL BN44-00332A

Power Supply PCB

ALL BN44-00332A
Power
Power Supply PCB

ALL BN44-00332A
Main PCB
ALL BN94-03262N
42 | P a g e
PN63C550G1FXZA
Samsung
Plasma TVs
PN63C550G1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C550G1FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03262N
Speakers
ALL BN96-12833B
Speakers
ALL BN96-12833B
Main PCB
ALL BN94-03262N
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
X-Main PCB
ALL BN96-12689A
X Buffer PCB
43 | P a g e
PN63C550G1FXZA
Samsung
Plasma TVs
PN63C590G4FXZA
PN63C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C590G4FXZA
Unable to turn on
Main PCB
ALL BN94-03262Q
Power Supply PCB

ALL BN44-00332A
Unable to turn on
intermittently
N/A
Keyboard PCB
ALL BN96-13388D
Main PCB
ALL BN94-03262Q
On/Off repeatedly
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
Power Supply PCB

ALL BN44-00332A

X-Main PCB
ALL BN96-12689A
X Buffer PCB
Power Supply PCB

ALL BN44-00332A

Power Supply PCB

ALL BN44-00332A
Power
One LED blinking

continuously
Power Supply PCB

ALL BN44-00332A

stops
Main PCB
ALL BN94-03262Q
44 | P a g e
PN63C590G4FXZA
Samsung
Plasma TVs
PN63C590G4FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C590G4FXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03262Q
Speakers
ALL BN96-12833B
Speakers
ALL BN96-12833B
Main PCB
ALL BN94-03262Q
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
X-Main PCB
ALL BN96-12689A
X Buffer PCB
45 | P a g e
PN63C590G4FXZA
Samsung
Plasma TVs
PN63C7000YFXZA
PN63C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C7000YFXZA
Unable to Turn on
Check for standby indicator. If illuminated, replace the Main

PCB. If not illuminated, replace the Power Supply.
Main PCB
ALL BN94-03313T
Power Supply PCB

ALL BN44-00334A
N/A
Keyboard PCB
ALL BN96-14504B
Main PCB
ALL BN94-03313T

repeatedly
First, disconnect the Y-main PCB, and then try to power up. If
the problem stops and the unit turns on, replace the Y-main
and Y buffer(s).
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
Power Supply PCB

ALL BN44-00334A

Reconnect the Y-main and disconnect the X-main. Retest, and
if the problem stops, replace the X-main and X-buffer(s).
X-Main PCB
ALL BN96-12689A
X Buffer PCB
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
Power Supply PCB

ALL BN44-00334A
Main PCB
ALL BN94-03313T
46 | P a g e
PN63C7000YFXZA
Samsung
Plasma TVs
PN63C7000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C7000YFXZA
No Sound
Poor Sound Quality
Audio

No Image
Picture
Main PCB
ALL BN94-03313T
Speakers
ALL BN96-12942C
ALL BN96-13273C
Speakers
ALL BN96-12942C
ALL BN96-13273C
Main PCB
ALL BN94-03313T
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
X-Main PCB
ALL BN96-12689A
X Buffer PCB
47 | P a g e
PN63C7000YFXZA
Samsung
Plasma TVs
PN63C8000YFXZA
PN63C8000YFXZA
Group
Symptom
Potential Fixes
Most Likely Fix
PN63C8000YFXZA
Unable to Turn on
Check for standby indicator. If illuminated, replace the Main

PCB. If not illuminated, replace the Power Supply.
Main PCB
ALL BN94-03313Y
Power Supply PCB

ALL BN44-00334A
N/A
Keyboard PCB
ALL BN96-14504B
Main PCB
ALL BN94-03313Y

repeatedly
First, disconnect the Y-main PCB, and then try to power up. If
the problem stops and the unit turns on, replace the Y-main
and Y buffer(s).
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
Power Supply PCB

ALL BN44-00334A

Reconnect the Y-main and disconnect the X-main. Retest, and
if the problem stops, replace the X-main and X-buffer(s).
X-Main PCB
ALL BN96-12689A
X Buffer PCB
Power Supply PCB

ALL BN44-00334A

Power Supply PCB

ALL BN44-00334A
Power
Power Supply PCB

ALL BN44-00334A
Main PCB
ALL BN94-03313Y
48 | P a g e
PN63C8000YFXZA
Samsung
Plasma TVs
PN63C8000YFXZA
Group
Symptom
No Sound
Poor Sound Quality
Audio

No Image
Picture
Potential Fixes
Main PCB
ALL BN94-03313Y
Speakers
ALL BN96-12942C
ALL BN96-13273C
Speakers
ALL BN96-12942C
ALL BN96-13273C
Main PCB
ALL BN94-03313Y
Y-Main PCB
ALL BN96-12692A
Y Buffer PCB
X-Main PCB
ALL BN96-12689A
X Buffer PCB
49 | P a g e
PN63C8000YFXZA
DLP TVs
Samsung
DLP TVs
HL50A650C1F
HL50A650C1F
Group
Symptom
Potential Fixes
Most Likely Fix
HL50A650C1F
Power
Unable to Turn on
Check the Standby voltage at the main SMPS

-OK? Change the Main board
-NO? Change the main SMPS.
SMPS-DLP TV BP44-01002A
Main BP94-02325A
Three led light blinking
Check the voltage to the ballast. It should be about

280V. If there is no voltage, change the power supply.
Lamp ballast BP47-00043A

Assy Lamp BP96-01653A
DMD PK01 BP96-02054A

Do you hear the ballast fire (snapping)? If not, change

the ballast. If all checks out OK, change the DMD.


Main BP94-02325A
Speaker BP96-01794A
Main BP94-02325A
Speaker BP96-01794A
No Sound
Audio
Poor Sound Quality

If poor audio is from both speakers, replace the Main
PCB.
If poor audio is only from one speaker, replace the
speakers.
50 | P a g e
HL50A650C1F
Samsung
DLP TVs
HL50A650C1F
Group
Symptom
Potential Fixes
Most Likely Fix
HL50A650C1F
Dot on screen
Narrows/Widens in
vertical/horizontal direction
Picture
Distorted/Unclear color
Check the final Projection lens and the mirror for

debris.
No parts, Clean
If the black bar is slanted and not straight, suspect the

light tunnel.
Light Tunnel BP96-02058A
Check the OSD menus to verify the picture size. If the

menu setting will not stay in 16:9 mode, the Main PCB
may be defective
Main BP94-02325A
Check the OSD images for proper color before

replacing any parts.
Main BP94-02325A
Check the operation of the Lamp and ballast.


If the above are correct and there is sound but no

picture, suspect the DMD Board.

If the noise stops immediately at power off, replace

the color wheel. If it continues for ~30 seconds after
power off, replace the fan.
Fan BP31-00025A
Color Wheel BP96-02057A
No image /image shows up late
Knocking noise
51 | P a g e
HL50A650C1F
Samsung
DLP TVs
HL50A650C1F
Group
Symptom
Potential Fixes
Most Likely Fix
HL50A650C1F
Noise when TV is turned on/off
Occasional creaks can occur if the cabinet rear and

front are binding. Try loosening the back cabinet
screws a small amount.
Unable to change channel
Verify the 33Vdc line to the Main PCB.
Tuner BN40-00119A
Main BP94-02325A
No channels above 14
Be sure to connect the antenna cable directly,

bypassing any cable or satellite converters.
Tuner BN40-00119A
Main BP94-02325A
Check the ribbon cable from the Main PCB to the

remote PCB.
Remote control
BP96-02052A
Main BP94-02325A
Check the +5V line to the Remote PCB.
Remote control
BP96-02052A
Main BP94-02325A
Check for stuck buttons on the front and side panels.
Remote control
BP96-02052A
Main BP94-02325A
Noise
Channels
Improper operation
Remote
Control
52 | P a g e
HL50A650C1F
Samsung
DLP TVs
HL56A650C1FXZA
HL56A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL56A650C1FXZA
Unable to Turn on
Power

Check the voltage to the ballast. It should be about 280V.

If there is no voltage, change the power supply.

No Sound
Audio
Poor Sound Quality

PCB.
speakers.
SMPS-DLP TV BP4401002A
Main BP96-02047A
BP47-00023A
BP47-00043A
DMD PK01 BP9602054A

DMD PK02 BP9602055A
BP47-00023A
BP47-00043A
DMD PK01 BP9602054A

DMD PK02 BP9602055A
Main BP96-02047A
Speaker BP96-01794A
Main BP96-02047A
Speaker BP96-01794A
53 | P a g e
HL56A650C1FXZA
Samsung
DLP TVs
HL56A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL56A650C1FXZA
Dot on screen
Narrows/Widens in
Check the final Projection lens and the mirror for debris.
DLP IC PK01 4719-001999
DLP IC PK02 4719-001997

light tunnel.

may be defective
Main BP96-02047A
Check the OSD images for proper color before replacing

any parts.
Lamp Ballast BP47-00043A

Lamp BP96-01653A
DMD PK01 BP9602054A

DMD PK02 BP9602055A


If the noise stops immediately at power off, replace the

color wheel. If it continues for ~30 seconds after power
off, replace the fan.
Fan BP31-00025A
Picture
Knocking noise
54 | P a g e
HL56A650C1FXZA
Samsung
DLP TVs
HL56A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL56A650C1FXZA
Occasional creaks can occur if the cabinet rear and front

are binding. Try loosening the back cabinet screws a
small amount.
Tuner BN40-00119A
Main BP96-02047A
Be sure to connect the antenna cable directly, bypassing

any cable or satellite converters.
Tuner BN40-00119A
Main BP96-02047A
Check the ribbon cable from the Main PCB to the remote
PCB.
Remote BP96-02052A
Main BP96-02047A
Remote BP96-02052A
Main BP96-02047A
Remote BP96-02052A
Main BP96-02047A
Noise
Channels
Improper operation
Remote
Control
55 | P a g e
HL56A650C1FXZA
Samsung
DLP TVs
HL61A650C1FXZA
HL61A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL61A650C1FXZA
Power
Audio
Unable to Turn on

Main BP96-02047A
Check the voltage to the ballast. It should be about

280V. If there is no voltage, change the power supply.
Lamp BP47-00023A


Lamp BP47-00023A

Poor Sound Quality

PCB.
speakers.
Main BP96-02047A
Speaker BP96-01794A
56 | P a g e
HL61A650C1FXZA
Samsung
DLP TVs
HL61A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL61A650C1FXZA
Dot on screen
Narrows/Widens in
vertical/horizontal
direction
Picture
No image /image shows
up late
Check the final Projection lens and the mirror for

debris.
DLP IC PK01 4719-001999

DLP IC PK02 4719-001997

light tunnel.

may be defective

any parts.
Main BP96-02047A
SMPS BP44-01002A


SMPS BP44-01002A

Knocking noise

Noise when TV is turned

on/off
Occasional creaks can occur if the cabinet rear and

front are binding. Try loosening the back cabinet screws
a small amount.
Fan BP31-00032A
Fan BP31-00025A
57 | P a g e
HL61A650C1FXZA
Samsung
DLP TVs
HL61A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL61A650C1FXZA
Noise
Unable to change
channel
Tuner BN40-00119A
Main BP96-02047A
Be sure to connect the antenna cable directly,

bypassing any cable or satellite converters.
Tuner BN40-00119A
Main BP96-02047A
Check the ribbon cable from the Main PCB to the

remote PCB.
Remote BP96-02052A
Main BP96-02047A
Remote BP96-02052A
Main BP96-02047A
Remote BP96-02052A
Main BP96-02047A
Channels
Improper operation
Remote
Control
58 | P a g e
HL61A650C1FXZA
Samsung
DLP TVs
HL61A750A1F
HL61A750A1F
Group
Symptom
Potential Fixes
Most Likely Fix
HL61A750A1F
Unable to Turn on

Power
Picture
SMPS BP44-01001A
Main BP96-02089A
LED Drive BP9500452A
RED LED BP07-00029A

GREEN LED BP0700030A
BLUE LED BP07-00031A
No parts, clean
Check the Sub Power (LED Driver) supply.
Dot on screen
Narrows/Widens in
Check the OSD menus to verify the picture size. If the menu setting will
not stay in 16:9 mode the Main PCB, may be defective.
Main BP96-02089A
Check the OSD images for proper color before replacing any parts.
Check the supply voltage to the sub Power supply.
SMPS BP44-01001A
DMD BP94-02327B
If the above are correct and there is sound but no picture, suspect the
DMD Board.
SMPS BP44-01001A
DMD BP94-02327B
59 | P a g e
HL61A750A1F
Samsung
DLP TVs
HL61A750A1F
Group
Symptom
Potential Fixes
Most Likely Fix
HL61A750A1F
Knocking noise
Noise
FAN BP31-00032A
Occasional creaks can occur if the cabinet rear and front are binding.
Try loosening the back cabinet screws a small amount.
Tuner BN4000119A
Main BP96-02089A
Be sure to connect the antenna cable directly, bypassing any cable or

satellite converters.
Tuner BN4000119A
Check the ribbon cable from the Main PCB to the remote PCB.
Remote BP9602052A
Main BP96-02089A
Remote BP9602052A
Main BP96-02089A
Remote BP9602052A
Main BP96-02089A
Channels
Remote
Control
The only moving part in this model is the cooling fan.
Improper operation
60 | P a g e
HL61A750A1F
Samsung
DLP TVs
HL67A510J1FXZA
HL67A510J1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A510J1FXZA
Unable to Turn on

SMPS-DLP TV BP4401002A
Main BP96-02094A
Check the voltage to the ballast. It should be about 280V. If

there is no voltage, change the power supply.
BP47-00029A
BP96-01600A
BP96-02092A
Do you hear the ballast fire (snapping)? If not, change the

ballast. If all checks out OK, change the DMD.
BP47-00029A
BP96-01600A
BP96-02092A
Main BP96-02094A
Speaker BP96-01638A
Main BP96-02094A
Speaker BP96-01638A
Power
Sound
Audio
Poor Sound Quality

speakers.
61 | P a g e
HL67A510J1FXZA
Samsung
DLP TVs
HL67A510J1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A510J1FXZA
Dot on screen
Narrows/Widens in
Picture
No image /image shows up

late
Knocking noise
No parts, clean
If the black bar is slanted and not straight, suspect the light
tunnel.
Light tunnel BP96-02070A
Main BP96-02094A

menu setting will not stay in 16:9 mode, the Main PCB may
be defective
Main BP96-02094A

any parts.

Lamp BP96-01600A
SMPS BP44-01002A
If the above are correct and there is sound but no picture,

suspect the DMD Board.
DMD BP94-02338B
SMPS BP44-01002A

Fan BP31-00023A
BP31-00024A
62 | P a g e
HL67A510J1FXZA
Samsung
DLP TVs
HL67A510J1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A510J1FXZA
Noise

on/off
Occasional creaks can occur if the cabinet rear and front

are binding. Try loosening the back cabinet screws a small
amount.
Tuner BN40-00119A
SMPS BP44-01002A
Be sure to connect the antenna cable directly, bypassing

any cable or satellite converters.
Tuner BN40-00119A
SMPS BP44-01002A
Check the ribbon cable from the Main PCB to the remote
PCB.
Remote BP96-01937A
Main BP96-02094A
Remote BP96-01937A
Main BP96-02094A
Remote BP96-01937A
Main BP96-02094A
Channels
Improper operation
Remote
Control
63 | P a g e
HL67A510J1FXZA
Samsung
DLP TVs
HL67A750A1FXZA
HL67A750A1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A750A1FXZA
Unable to Turn on
Power

Check the Sub Power (LED Driver) supply.
Check the R G and B LEDs.
No Sound
Audio
Poor Sound Quality

SMPS BP44-01001A
Main BP94-02326A
LED Drive BP94-02327A
RED LED BP07-00029A

LED Drive BP94-02327A
RED LED BP07-00029A

Main BP94-02326A
Speaker BP96-01794A
Main BP94-02326A
Speaker BP96-01794A
64 | P a g e
HL67A750A1FXZA
Samsung
DLP TVs
HL67A750A1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A750A1FXZA
Dot on screen
Narrows/Widens in
vertical/horizontal
direction
Picture

up late
Knocking noise
DLP IC 4719-001997
tunnel.
Light Tunnel BP96-01724B

BP96-01725B
Main BP94-02326A
Check the OSD menus to verify the picture size. If the menu
setting will not stay in 16:9 mode the Main PCB may be
defective.
Main BP94-02326A
Check the OSD images for proper color before replacing any
parts.
Check the supply voltage to the sub Power supply.
SMPS BP44-01001A

DMD BP94-02327B
The only moving part in this model is the cooling fan.
Fan
BP31-00029A
BP31-00029B
BP31-00032A
65 | P a g e
HL67A750A1FXZA
Samsung
DLP TVs
HL67A750A1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL67A750A1FXZA
on/off
Occasional creaks can occur if the cabinet rear and front are
binding. Try loosening the back cabinet screws a small amount.
Tuner BN40-00119A
Main BP94-02326A
Be sure to connect the antenna cable directly, bypassing any

cable or satellite converters.
Tuner BN40-00119A
Main BP94-02326A
Remote BP96-02052A
Main BP94-02326A
Remote BP96-02052A
Main BP94-02326A
Remote BP96-02052A
Main BP94-02326A
Noise
Channels
Improper operation
Remote
Control
66 | P a g e
HL67A750A1FXZA
Samsung
DLP TVs
HL72A650C1FXZA
HL72A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL72A650C1FXZA
Unable to Turn on

Main BP94-02325B
At start up, the color wheel will spin. If it doesn't, check the
wires and/or change the color wheel only.
S-DMD BP94-02338B
Lamp ASSY BP96-01600A
Check voltage to the ballast. It should be about 280V.If there is

no voltage, change the power supply.
S-DMD BP94-02338B
Do you hear the ballast fire (snapping)? If not, change the

ballast.
S-DMD BP94-02338B
Main BP94-02325B
Speaker BP96-01794C
Main BP94-02325B
Speaker BP96-01794C
Power
Sound
Audio
Poor Sound Quality

67 | P a g e
HL72A650C1FXZA
Samsung
DLP TVs
HL72A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL72A650C1FXZA
Dot on screen
Narrows/Widens in
vertical/horizontal
direction
Picture

up late
Knocking noise
DLP IC 4719-001999
tunnel.
Main BP94-02325B
Check the OSD menus to verify the picture size. If the menu
setting will not stay in 16:9 mode, the Main PCB may be
defective
Main BP94-02325B
Light Tunnel BP9602070A
Check the OSD images for proper color before replacing any
parts.
SMPS BP44-01002A
DMD BP94-02338B

SMPS BP44-01002A
DMD BP94-02338B
If the noise stops immediately at power off, replace the color

wheel. If it continues for ~30 seconds after power off, replace
the fan.
Fan BP31-00024A
68 | P a g e
HL72A650C1FXZA
Samsung
DLP TVs
HL72A650C1FXZA
Group
Symptom
Potential Fixes
Most Likely Fix
HL72A650C1FXZA
on/off
Occasional creaks can occur if the cabinet rear and front are
binding. Try loosening the back cabinet screws a small amount.
Unable to change
channel
Main BP94-02325B
SMPS BP44-01002A
Be sure to connect the antenna cable directly, bypassing any

cable or satellite converters.
Tuner BN40-00119A
Main BP94-02325B
Keyboard BP94-02304E
Main BP94-02325B
Main BP94-02325B
Main BP94-02325B
Noise
Channels
Improper operation
Remote
Control
69 | P a g e
HL72A650C1FXZA
Samsung Electronics America, Inc.

85 Challenger Road
Ridgefield, Park, NJ 07660-2112

Samsung Plasma TV Rapid Repair Guide

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Rapid Repair Resolution

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Remote Control .............................................................................................................................................................................................................. 58

Rapid Repair Resolution

Critical Parts Lookup Information

Power Supply PCB

Automatically Turning On/Off

Power Supply PCB

If the symptom remains

Power Supply PCB

If the symptom remains

Power Supply PCB

One LED blinking

Power Supply PCB

ONE LED blinks, and then

Poor Sound Quality

Reset the Audio settings in the customer menu.

Power Supply PCB

Automatically turning On/Off

If the symptom remains

If the symptom remains

One LED blinking continuously

One LED blinks, and then stops

Poor Sound Quality

Reset Audio settings in the customer menu.

Power Supply PCB

Automatically turning On/Off

Power Supply PCB

If the symptom remains

Power Supply PCB

If the symptom remains

Power Supply PCB

One LED blinking

Power Supply PCB

ONE LED blinks, and then

Reset the Audio settings in the customer menu

Power Supply PCB

If the symptom remains

If the symptom remains

One LED blinking

ONE LED blinks, and then

Poor Sound Quality

Reset the Audio settings in the customer menu

Power Supply PCB

Power Supply PCB

If the symptom remains

Power Supply PCB

If the symptom remains

Power Supply PCB

One LED blinking

Power Supply PCB

ONE LED blinks, and then

Reset the Audio settings in the customer menu.

Power Supply PCB

Power Supply PCB