Professional Documents
Culture Documents
§ Verified that using a Matching Algorithm with SSN, First Name, Last
Name, and DOB is the most flexible and tolerant way to identify
customers.
cy c le
Pha se
c yc le
Pha se
Life -
Life -
/Borrow er
A pplic ant
Pr oc e s s
P roc e ss
Aid Education Submission Eligibility Repayment Consolidation Collections Aid Education Submission Eligibility Repayment Consolidation Collections
Functions
Func tio ns
Application
Enterprise
Integration
Application NSLDS
Credit Integration
ITA FAFSA CPS Financial
Partners
Delinquent
Loan Management Students Trading FMS Warehouse/Data Marts
Enterprise
Content Metadata
Integrated
Data Mart Data Mart ITA Partners Repository
Technical
DataMart Transactions Management
Integrated
Architecture
Technical
Architecture Edit Checks SSIM Logic Match Against CDA (FAH) Distribute Eligibility Computation Edits - EFC RID Legacy Identifier Crosswalk Authentication & Access Management Partner Payment Calculation/PrePopulation
VDC
Virtual
VDC
FS A
Data Center
COD PEPS Virtual
Application Origination & Disbursement Common Services for Borrowers
DLCS Data Center
FSA
Establish Award & Disbursement School Aid Payments & Consolidate Recovery&
SSO Aid Person Aid Eligibility ServiceLoans CSB
Single Sign On
eZ- DLSS Authentication &
Awareness
Record
Determination Processing Funding Level Mgmt Loans Resolution
CDDTS Access Tools
Audit
SAIG
Student Aid
DMCS Application Partner Trading Partner Management Partner Eligibility Relationship
Internet
Business
Process Enrollment & Oversight Mgmt
Gateway
Intelligence
Tools
eCB Partner Payment State Agency
Payment Processing
Participation Admin Partner Payment Management Funding
Management
Ancillary
FMS Services
Process Funds & Internal External Financial GL
AR Managment
Payments Controls Financial Management Reporting
Budgeting
Accounting
SchoolsPortal
ED
FMSS Department of Education GAPS To-Be Financial
Partner Application Life Cycle Aid Life Cycle
Proc e s s
Trading
Pa rtner
Proce s s
Pa rtne r
DRAFT
Tra ding
Internal Transfer Business Function
EAITransfer
External Transfer Origination & Oversight External Transfer High-Level Business View
Disbursement Origination &
Disbursement Oversight
P has e
cycl e
Aid Awareness & Application Delivery Servicing
L if e-
Participation
Where We Are
/B orrow er
Ap pl ic ant
Proce ss
AidEducation Submission Eligibility Repayment Consolidation Collections
E nt erpris eS hare d
Send/Receive from Matching Agencies Generate/Distribute ISIR/SAR Credit Check AuditHistory Transfer Monitoring Process Promissory Notes Servicing Reporting (FFEL & Campus Based) SSCR CDR
E nt erpri se Sha re d
Enablers
§ Gathered Business
EAI
Common Data Architecture
F unc ti on s
F unct i ons
Enterprise
Application NSLDS
Integration
Trading Enterprise
Students FMS Warehouse/Data Marts
Content
Metadata
Partners Repository
ITA Transactions Management
Integrated
Technical
Architecture EditChecks DistributeEligibility Computation Edits - EFC RID Legacy Identifier Crosswalk Authentication & Access Management Partner Payment Calculation/PrePopulation
SSIMLogic Match Against CDA (FAH)
VDC
Virtual
Data Center Application Origination & Disbursement Common Services for Borrowers
FSA
Establish School Aid Payments &
Aid AidEligibility Award & Disbursement Consolidate Recovery &
Person Service Loans CSB
Awareness Determination Processing FundingLevelMgmt Loans Resolution
Authentication & Record
Objectives
AccessTools
Help Desk
Part ne rs &
S ervi cers
T radi ng
State Agencies Schools ( School Servicer)
Lenders (Lender Servicers) Guaranty Agencies
ED
FMSS Department of Education GAPS To-Be Financial
Aid Life Cycle
Partner Application
Trad in g
Business Function
Proc ess
P artn er
InternalTransfer
DRAFT
External Transfer
High-Level Business View
Origination&
Oversight
Disbursement
ED/FSA
FSA Web Site 1. Shift to business process focus from system-based operation.
Student, FAA, 2. Consolidate data to a centralized storage environment.
& Financial Internet 3. Standardize interaction with external customers. Centralized
Partner Users Student Aid School
FP Services
4. Improve FSA architecture response to business change. Governance and
on the Web Services
Portal
5. Eliminate redundancy to promote the reuse of business functions.Management
Portal Portal
F SA Gat eway
NSLDS Research
BusinessProcess
Enterprise Content
Management Warehouse/DataMarts Metadata Repository
Management
Internet
(Some Systems)
What We Need To Do
Guaranty
Agency/Servicer
Systems
Partner
Enrollment
Data Framework
Data Strategy Target Vision FFEL and Student Enrollment Data Flow Option Analysis 152.1.1 - Data Strategy Target Vision FFEL and Student
Enrollment Data Flow Option Analysis
FFEL and Student Enrollment
Data Flow Option Analysis
CSB Impact Analysis Data Strategy Target Vision CSB Impact Analysis 152.1.2 - Data Strategy Target Vision CSB
Impact Analysis
Common Data Architecture Data Strategy Target Vision Common Data Architecture Operating Guidelines Options 152.1.5-Data Strategy Target Vision Common Data Architecture
Operating Guidelines Operating Guidelines Options
XML Core Component Dictionary Release 2.0 152.1.7-XML Core Component Dictionary Release 2.0
XML Management
152.1.8-XML Registry/Repository
Core Component Dictionary XML Registry/Repository Production Readiness Review (PRR) Report Production Readiness Review
Release 2.0 (PRR) Report
152.1.9a -XML Registry/Repository Production
Production Registry / Repository Quarterly Report I
Data Quality Management Data Quality Management 152.1.10b - Data Quality Management Support
Report II
Current
Date
Legend
Delivered on Schedule
Scheduled Delivery Date
Data Strategy 2.0
Functional Gap Activities
ED/FSA
Web Access (G2C & G2B) Internal Users
Data Strategy 2.0 Functional Gap Analysis Activities
FSA Web Site 1. Option analysis for FFEL Loan and Student Enrollment Reporting
Student, FAA, 2. CSB award outcome impact analysis
& Financial Internet 3. Option analysis for Financial Transaction Processing Centralized
Partner Users Student Aid School 4. Enterprise Analytics Architecture Analysis and CDA Operating Governance and
FP Services
on the Web Services Guidelines. Management
Portal
Portal Portal 5. Web Consolidation and Shared Services Options
5
NSLDS Research
Business Process
Enterprise Content
Management Warehouse/Data Marts Metadata Repository
Management
4
Internet
(Some Systems)
Guaranty 3
Agency/Servicer
Systems Partner
Enrollment
Registry Repository
RDBMS
File System
A Registry contains meta-data about documents
stored in the Repository. Meta-data includes:
A Repository stores documents referenced by
a Registry. Documents Include:
* Ownership Data * XML Schemas
* Version Data
* Core Components
* Access Constraints Data
* Classification Schemes * Other Documents
* Associations
IPMS is envisioned as the solution that enables FSA to successfully and easily perform oversight,
management and maintenance of its Trading Partners. The solution will provide a holistic view of the
information related to FSA Trading Partners and will enable FSA to overcome the current challenges of
managing information related to Trading Partner identification and their interactions via a combination of
PEPS and the Title IV delivery systems.
level System
Integrated View Services
§ Demographics Management
FSA § Relationship and Affiliation Management
Gateway - Enterprise RID Management
Access Management
Key:
10/1 - Begin Date 3/12 - All Work Completed
Del 1 =
Del 2 =
Del 3 =
NSLDS & Data Strategy
§ More detail on NSLDS will be available when
the NSLDS business functions have been
clearly mapped to the FSA target vision.
§ The following NSLDS upgrades have taken
place in an effort to position the system for
future re-engineering efforts:
– Upgraded the NSLDS mainframe system to Z900
in September 2003.
– Upgraded the operating system to Z/OS version
1.4 in January 2004.
– Upgraded to 64 bit Discovery Process.
NSLDS Update
§ NSLDS announced a new operations
and maintenance contractor effective as
of March 8, 2004.
§ The contractor is Applied Engineering
Management (AEM), a small business
located in Virginia.
NSLDS Update
Consolidation Loans & the
Aggregate Calculation
§ Working with the community through
NCHELP.
– FFEL community to provide further
breakdown of Consolidation Loans
– NSLDS to capture Outstanding Principal
Balance at time of loan closure or payoff.
NSLDS Updates
Other NSLDS initiatives
§ To collect data on Total & Permanent
Disability Loans
§ To continue efforts to monitor
reasonableness of data reported in
summary on ED Forms to the loan level
detail reported on NSLDS
Thank You!
Keith Wilson
Keith.Wilson@ed.gov
202-377-3591
COD Update
In this session…
§ 2004-2005 Processing Changes
§ School Testing
§ Software Developer Feedback
2004-2005
Processing
Changes
Summary of 2004-2005
Processing Changes
Pell Grant and Direct Loan Changes
§ Extended Full Participant deadline to 2005-2006.
§ Enhanced Message Class Options for Full
Participants.
§ Increased variable field length on the SAIG
Transmission Header.
Summary of 2004-2005
Processing Changes
Pell Grant Changes
§ Verification Initiatives
– CPS Verification Indicator tag added to Common Record
Response
– Highest CPS Transaction Number tag added to Common
Record Response
– Pell Verification Status Report
§ Campus-Based
– Due to feedback on the proposed Campus-Based functionality for the
2004-2005 award year, enhancements to Campus-Based functionality
are now being explored. The implementation of Campus-Based
processing has been postponed pending further discussion of
Campus-Based design requirements.
Phase Dates
Sign-up Dec. 1, 2003 – May 1, 2004
22
1895
3537
5512
2002-2003 2003-2004
1490 All schools must be
Full Participant for
the 2005-2006 Award
Year.
3840
Phase-In Participants
Full Participants
2004-2005 (Projected)
Software
Developer
Feedback
Contact Us!!
§ Email: CODSupport@acs-inc.com
§ Call the COD School Relations Center
– 1-800-4-PGRANT for Pell Grants
– 1-800-848-0978 for Direct Loans
FEBI
Awareness/Outreach, Application,
Origination & Disbursement,
and Customer Service
Shared Services
Data Strategy
FEBI Accomplishments
§ Defined FE business processes
§ Identified activities associated with the FE
– Focused on shared services and shared data
§ Synced up with Data Strategy efforts
– Validated common data between Awareness/Application and
Origination/Disbursement
§ Refined FEBI objectives
§ Developed FEBI market research strategy
§ Conducted market research sessions and developed
learnings/best practices matrix
§ Released draft Statement of Objectives to vendor community as
ongoing market research
Market Research
§ Defined MR Objectives in the areas of Business Process,
Performance, and Technology for:
– Application, Origination, and Disbursement
– Customer Service
– Shared Services
§ Developed profiles for 51 organizations: 33 providers, 18 users,
41 commercial sector companies and 27 organizations that operate
in commercial and/or government
§ Developed a prioritization formula and refined weights until a
usable dispersion of company scores was achieved
§ Of the 21 organizations we contacted, we are able to conduct
interviews with 13
§ Conducted MR Sessions
§ Documented MR Learnings
FEBI Procurement Timeline
2004
F M A M J
SOO Developed
Draft SOO Posted 2/27
Solicitation 1
Sol 1 Released 3/31
Checkpoint
Michele Brown
michele.brown@ed.gov
202-377-3703
- CSB -
Common Services for Borrowers
Dwight Vigna
Acting Director, Direct Loan Servicing System
Common Services
for Borrowers (CSB)
Agenda
§ CSB Overview
§ CSB – An innovative
contract method
§ Implementation
Approach
§ Benefits to Schools
§ Summary
CSB Overview - Goals
CSB will modernize/integrate four legacy systems into 1
§ Direct Loan Servicing (DLSS)
§ Loan Consolidation (LC)
§ Debt Collection (DMCS)
§ Conditional Disability
Discharge Tracking (CDDTS)
Phases Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
CSB Management
Planning/Project Startup 1.5 months
Phase 1
Loan Consolidation/ Phase 1 7 months
Common Database
Implementation
Phase 2
Servicing/Debt
Collection/Discharge Phase 2 15 months
Tracking Implementation
Phase 3
Additional Integration and Phase 3
Migration to the VDC 9
months
Transition Complete
Create CSB Framework Common Services for Borrowers
Phase 1
Loan Consolidation
Ø Develop functionality in CSB CRM
Ø Incorporate into upgraded
Siebel CRM Loan
Consolida- Application Layer
tion
Common Database
Ø Move LC data and DLSS
demographic data to CSB Common Services
EAI/Interfaces
Discharge Tracking
Ø Develop functionality in
CSB Common Database
Demographic |
Demographic Contact Financial
DataMart
Common Database
Ø Move remaining legacy
data to CSB DLSS DMCS CDDTS
– Web Chat
– Email Common Services
EAI/Interfaces
Phase 3 ends with CSB
hosted at the VDC
Common Database
Demographic |
Demographic Contact Financial
DataMart
CSB End-State Topology
Data Strategy
§ Use incremental approach to conversion
– Phase 1 DLSS/LC Demographics and Data Mart
– Phase 2 CSB/DCS Demographics, Financial and Contact Data
– Phase 3 Move to VDC and additional Web enhancements
§ Build on existing DLSS schema
– Identify and correct issues or limitations
– Augment schema to accommodate CSB data
– Work with FSA Data Strategy Team
§ Clean and reconcile data
– Identify redundant data and “error” data
– Develop business rule and resolve conflicts
– Validate data integrity using independent teams (IV&V and QA/QC)
§ Implement Data Archiving
– Use separate partition for archived data to increase performance
Impact on Independent
Software Developers
§ CSB will maintain all interfaces while the legacy
systems are operational
§ CSB will follow FSA Data Standards
– XML
– Common Record
– School ID
– Borrower ID
§ External interfaces will not be changed without
consultation will all trading partners
Summary
§ CSB integrates processes, data and systems for
Servicing, Consolidation, Collections, and Disability
Discharge
Thank You!
Dan Hayward
Dan.Hayward@ed.gov
202-377-3207
Questions and Answers
Thank You!
Jerry Schubert
Jerry.Schubert@ed.gov
202-377-3009