ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER

Date: _

To: _ (Customer)

We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance on said order subject only to the following exceptions: (Describe)

On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice. Thank you for your patronage.

Very truly,

Cancelling An Order
Dear We have received your letter acknowledging receipt of the items we mailed to you and noticing us to cancel shipment of your order for those items which are back ordered. We will be issuing you a refund as soon as we have completed the necessary paperwork for your account. We would like to take this opportunity to thank you for shopping through (name) Our new (specify) catalog should be arriving at your home shortly, and I believe you will be pleased by some of the beautiful choices our buyers have made this season. Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.

(Print business Letter

of Acceptance on business letterhead paper)

December 15, 2007 Mr. Roger Treadway 350 Drummond Street W. Perth, ON K7H 2K1 Dear Mr. Treadway: Re: Mortgage Application - 457 Cornelia Lane, Perth, Ontario This is to advise you that we have completed our review of your recent application for a homeowner's mortgage on the above-noted property and have approved it for a total loan amount up to $175,000. The initial term of the mortgage is 5 years, at an annual fixed interest rate of 5.75%. You will have the option of taking out low-cost mortgage life insurance when you sign the papers. You will soon be contacted by Susan Laurent of my office who will set up an appointment with you so that you can sign the final papers and formalize the agreement. We thank you for your interest in working with our mortgage department and we look forward to a long and mutually beneficial relationship. For any additional information regarding the terms of your mortgage, please do not hesitate to contact me at (613) 865-2595 begin_of_the_skype_highlighting (613) 865-2595 end_of_the_skype_highlighting. Sincerely,

Sharon Wycliffe Senior Associate, Homeowner Loans

(print business Letter of

Rejection on business letterhead paper)

December 12, 2007 Suzanna Bragg 127 Polk Drive, No. 112 Gary, Indiana, 46402 Dear Ms. Bragg: Further to your recent loan application, this is to advise you that we will not be able to extend credit to you at this time. After a thorough review of your application and the supporting documents you supplied, we have concluded that your current financial situation precludes this institution from extending further credit to you at this time. When your financial picture changes and your current level of risk-exposure becomes lower, we would be happy to reconsider your application. On behalf of Meridian National Bank I thank you for your ongoing business and trust that we will continue to serve you in the future. If you have any questions about the details of your loan application review please feel free to contact me at (219) 882-1753 begin_of_the_skype_highlighting (219) 882-1753 end_of_the_skype_highlighting. Yours truly,

Brenda Wallis Loans Manager