The Information Systems Capability of Brigadier General Benito N Ebuen Air Base Units

PHILIPPINE AIR FORCE AIR EDUCATION AND TRAINING COMMAND AIR FORCE OFFICER SCHOOL Col Jesus Villamor,
Pasay City
THE INFORMATION SYSTEMS CAPABILITY OF BRIGADIER GENERAL BENITO N EBUEN AIR BASE UNITS
A Commandants Paper Submitted by CPT ALVIN JAY A CAPINGUIAN PAF
In Partial Fulfillment of the Requirements of the Squadron Officer Course Class 2010-B
01 December 2010
PHILIPPINE AIR FORCE AIR EDUCATION AND TRAINING COMMAND AIR FORCE OFFICER SCHOOL Col Jesus Villamor Air Base, Pasay City
ENDORSEMENT AND CERTIFICATION
In partial fulfillment of the requirements of the Squadron Officer Course Class 2010-B, Air Force Officer school, this Commandants Paper entitled, THE INFORMATION SYSTEMS CAPABILITY OF BRIGADIER GENERAL BENITO N EBUEN AIR BASE UNITS, was prepared, submitted, and successfully defended before a duly constituted Defense Panel by CPT ALVIN JAY A CAPINGUIAN PAF, the acceptance of which is hereby endorsed.
This is to certify that all comments, suggestions, and observations made by the members of the panel during the oral presentation thereof on 07 December 2010 have been incorporated accordingly.
CPT BENEDICT A BODEGON PAF Course Director
ii
PHILIPPINE AIR FORCE AIR EDUCATION AND TRAINING COMMAND AIR FORCE OFFICER SCHOOL Col Jesus Villamor Air Base, Pasay City
APPROVAL SHEET This is to certify that CPT ALVIN JAY A CAPINGUIAN PAF has successfully defended his Commandants Paper entitled, THE INFORMATION SYSTEMS CAPABILITY OF BRIGADIER GENERAL BENITO N EBUEN AIR BASE UNITS, and has complied with all the comments, suggestions and recommendations of the duly constituted Defense Panel during the oral presentation on 07 December 2010. approved for acceptance. This Commandants Paper is hereby
______________________________ MRS MARILOU E RANARIO MMPA Member
_____________________________ CPT MAY MARIE A SEGOVIA PAF Member
_______________________________________ COLONEL PEDRO T MACALINTAL PAFR PhD Chairman Accepted in partial fulfillment of the requirements of the Squadron Officer Course Class 2010-B.
_______________________________________ LT COLONEL ENRICO B CANAYA PAF (GSC) Commandant

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ACKNOWLEDGEMENTS
The author would like to express his deepest thanks for all those who contributed the accomplishment of this paper.
To the respondents
1LT MARK PHEL YCONG PAF 1LT GIL L ANDAL PAF SSg Junathan S Obenieta PAF Members of the Staff of 2nd Air Division, 560th Air Base Wing, 220th Airlift Wing and 205th Tactical Helicopter Wing
For their assistance
Mr Robert Chatman Prof Joshua Ebarvia Faculty of Information and Communication Studies, University of the Philippines Open University Mr Lino Francisco Office of Special Studies Headquarters Philippine Air Force LTC LORENZO Q OMAY PAF and the personnel of the Information Systems Branch Office of the Assistant Chief of Air Staff for CEIS TEAM MISO 205th Tactical Helicopter Wing
Above all else, thanks and praise to the Lord God Almighty from whom all things come.
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DEDICATION
This work is dedicated to my wife, Maya, my source of inspiration and strength.
ABSTRACT Information Systems have become one of the buzz words of modern society. They are lauded the world over by organizations, businesses and
governments. Information systems increase effectivity and efficiency, and the speed at which they transmit information allow for better decision making. With all the benefits that Information Systems give, it is but little wonder that the Armed Forces would want to adapt them as well. In this light, the
Philippine Defense Reform Program has set the establishment of an Information Management Development Program as one of its projects. This ambitious
endeavor will be a step into the future. However, before we can plot a course to our destination, we must know where we stand first. This descriptive research study assessed the Information Systems capability of Units at Brig Gen Benito N Ebuen Air Base (BGBNEAB) at the Division and Wing Headquarters level. instrument, as well as a survey. It used interview as its primary
This study utilized the DOTMPLFF-model
(Doctrines, Organization, Training, Materiel, Personnel, Leadership, Facilities and Funding) as its guide in assessment. Although the study showed that majority of personnel in BGBNEAB were capable of becoming end-users in an Information System, would-be system administrators displayed a lack of knowledge and skill. Furthermore the lack of several of the elements in the DOTMPLFF-model showed that the Information Systems capability of BGBNEAB Units wanting.
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TABLE OF CONTENTS
Title Page.. Endorsement and Certification.. Approval Sheet.. Acknowledgement Dedication.. Abstract.. Table of Contents.
i ii iii iv v vi vii
CHAPTER 1: The Problem and its Setting Introduction... Statement of the Problem...... Conceptual Framework.. Significance of the Study Scope and Limitations Definition of Terms .. 1 6 7 9 11 14
CHAPTER 2: Review of Related Literature Related Legal Bases... Related Studies Related Literature ... 16 19 20
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CHAPTER 3: Research Design and Methods Research Design.. Sampling Instrument. Statistical Treatment of Data.. 24 26 33 36
CHAPTER 4: Presentation and Analysis of Data Statement of the Problem... Existing Information Systems. Doctrines Organization. Training. Materiel. Personnel. Leadership Facilities Funding. 37 38 39 41 44 46 49 58 60 63
CHAPTER 5: Summary, Conclusions and Recommendations Summary of Findings.. Conclusion. Recommendations .. 66 69 70
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Bibliography....
73
Appendix A: Appendix B: Appendix C: Appendix D: Appendix E: Appendix F:
PDRP PMT Presentation and Manuscript Interview Guide Questions.. Survey Questionnaire.. Questionnaire for IT/CEIS Personnel IT Inventory Report. Results of Survey
76 94 97 102 107 112
Authors Curriculum Vitae...
133
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The Information Systems Capability of Brigadier General Benito N Ebuen Air Base Units
CHAPTER 1 THE PROBLEM AND ITS SETTING Introduction Throughout recent history, human endeavors have been heavily influenced by Information Systems. Mans desire for information and his need to be connected to others has fueled the technological revolution that characterizes the high-tech world of today. In fact, the mother of all Information Systems, the World Wide Web or the internet has been lauded as the greatest invention since the wheel and is often referred to as the Eighth Wonder of the World. Since this paper is a study on the Information Systems capability of Units in Brigadier General Benito N Ebuen Air Base (BGBNEAB), it is essential on the outset to define what an Information System is and its difference with Information Technology as the two terms are often interchanged. An Information System can be any combination of people, hardware, software, communications networks, and data resources that collects, transforms and disseminates information in an organization (OBrien, 2001, p 7). Information Systems are socio-technical systems that are made up of technical and social sub-systems (Piccoli & Liu, 2007, p 20). The Technical
subsystems encompass the technology and process components, while the social subsystems refer to the people and the organization. Information Technology, on the other hand, pertains to the hardware, software and telecommunication equipment that is used to capture, process, store, and distribute information (Piccoli & Liu, 2007, p 21). It usually refers to
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computer and electronics related components. It is only a component of Information Systems. Information Systems may or may not have computers. Technology in Technical Sub-systems could be a simple paper and ink; although modern concepts of Information Systems are actually Computer-based Information Systems. Systems. Information Systems have allowed organizations to improve efficiency and effectiveness. Efficiency is measured by the amount of output, given an amount of input. By reducing resource waste, Information Systems can provide an It is with this concept that this paper shall discuss Information
optimal amount of output with the same amount or even less input. Information systems can also help organizations improve product or service quality, or maintain the consistency of quality. To be able to improve product or service quality or to ensure consistency, organizations need information from the past as a source of error correction and as a reference point of improvement or consistency (Piccoli & Liu, 2007, p 24). It is these benefits that have caused organizations, to include businesses, governments and the military, to jump on to the Information Systems bandwagon. Information Systems, has been the buzz-word and has transformed the way things are done. And now, more than ever, organizations need to adopt
Information Systems to remain competitive and relevant.
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Furthermore, Information Systems provide information that would aid in decision making. Because of the speed by which data can be processed and transmitted by current Information Technologies, the information that Computerbased Information Systems provide are characterized by three dimensions of attributes: Time, Content, and Form. OBrien (2001, p 17) summarizes the
attributes of information quality in the table below.
Time Dimension: Timeliness -information should be provided when needed Currency -information should be up-to-date when provided Frequency -information should be provided as often as needed Time Period -information can be provided about past, present and future time periods Content Dimension: Accuracy -information should be free from errors Relevance -information should be related to the needs of a specific recipient for a specific situation Completeness -all information that is needed shall be provided Conciseness -only the information that is needed should be provided Scope -Information can have a broad or narrow scope, or an internal or external focus Performance -information can reveal performance by revealing measuring activities accomplished, progress made, or resources accumulated Form Dimension: Clarity -information should be provided in a form that is easy to understand Detail -information can be provided in detail or summary form Order -information can be arranged in a predetermined sequence Presentation -information can be presented in narrative, numeric, graphic, or other forms Media -information can be provided in the form of printed paper documents, video displays or other media Table 1. The Summary of the Attributes of Information Quality
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With all that Information Systems provide organizations, it is little wonder that the Philippine government has initiated programs to integrate Information Systems into the different government agencies. The Armed Forces of the Philippines (AFP), at the organizational level, has also recognized the need to adopt Information Systems. This is evident in the Philippine Defense Reform (PDR) Program, where an Information Management Development Program is one of the Component Projects (Official Homepage of the Philippine Defense Reform Program, 2010). The goal of Philippine Defense Reform with regard to Information Systems integration is stated in its Website, To establish a DND-wide Information Management Development Program (IMDP) to integrate and optimize the Departments operations and processes. The IMDP will serve as the roadmap in developing the Information Management (IM) capability of the Department. It shall adopt interoperable technologies to ensure the availability and accessibility of required information in support of mission-critical and internal operations of the Department for the responsive and effective delivery of defense services to the Filipino people in the next five years. However, before we are able to chart a course to the future of Information Systems within the AFP, it is imperative that the organization knows where it stands in terms of its Information Systems capability. The PDR uses the
DOTMPLFF model in analyzing the APFs preparedness in undertaking a project.
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DOTMPLFF stands for Doctrines, Organization, Training, Materiel, Personnel, Leadership, Facilities and Funding. This study replicated the DOTMPLFF model and used the elements of the model as the variables for the study.
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Statement of the Problem This study assessed the Information Systems Capability of Brigadier General Benito N Ebuen Air Base (BGBNEAB) Units at the Division and Wing Headquarters level. It also aimed to answer the following questions: 1) Do BGBNEAB Units have Information Systems in place? 2) What is the current Information System capability in terms of Doctrines, Organization, Training, Materiel, Personnel, Leadership, Facilities and Funding? 3) What are the implications of the results of the DOTMPLFF analysis?
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Conceptual Framework The implementation of an Information Management Development Program would lead to the establishment of a competent and responsive Information Systems capability. This capability would be interoperable with the Information Systems platforms of other agencies, leading to efficient and effective Command and Control. However, the Information Management Development Program would require current and sound doctrines, an appropriate organizational structure, continuous up-to-date training, adequate materiel, qualified personnel,
responsive leadership, ample facilities and funding. The following paradigm illustrates the conceptual framework.
Doctrines Organization Training Materiel Personnel Leadership Facilities Funding
Information Management Development Program
A competent Information Systems Capability responsive and Interoperable with other Information Systems platforms for efficient and effective command and control
Figure 1. The conceptual framework paradigm for the implementation of Information Systems.
It must be noted that it is important that a feedback mechanism be put in place to ensure the proper implementation of Information Systems in accordance to the variables set by the AFP. This feedback mechanism, however, must be external, apart from this conceptual framework.
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This is because the conceptual framework defines a five year Information Management Development Program that leads to an end state of a competent Information Systems Capability. You cannot use the same paradigm to loop a feedback mechanism, for once the end state of a competent Information Systems Capability has been achieved, the Information Management Development Program would have ceased to exist. mechanism. Thus it would fail as a feedback
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Significance of the Study In as much as the Department of National Defense (DND) is working with the AFP in trying to determine the DND/AFP-wide Information Management capability, no studies have been made at a level below Department, Agency or Bureau (i.e. Department of National Defense, General Headquarters Armed Forces of the Philippines, and Headquarters Philippine Air Force). This study is the first to go down to the level of the Air Force Division and Wing. And although its scope may not be able assess the Information Systems capability of all Air Force Divisions and Wings, this study provides an instrument that may be replicated in other units up to the squadron level. In so doing, the Philippine Air Force (PAF) may be able to accurately determine the Information Systems capability of the Command. The stakeholders of this study would be the Philippine Air Force, the Armed Forces of the Philippines, the Department of National Defense; and by virtue of the improved performance of these government agencies, the ultimate stakeholder shall be the Filipino people. The results of this study, and other studies based on it, shall initially benefit the Office of the Assistant Chief of Air Staff for Communications, Electronics, and Information Systems (CEIS) as they map the direction of Information Systems in the PAF. These will then be invaluable to the Office of the Deputy Chief of Staff for CEIS and the Project Management Team (PMT) of
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the PDR Program responsible for the implementation of the Information Management Development Program (IMDP). The implementation of the IMDP shall benefit the DND, the AFP, and the PAF at all levels, improving efficiency and effectiveness in the service. ultimately, a better service shall benefit the Filipino people. And
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Scope and Limitations Due to time and resource constraints, this study was limited by location, level in organization hierarchy, and availability of personnel. This study was undertaken at the Division and Wing Headquarters of units at Brig Gen Benito N Ebuen Air Base, Lapu-lapu City. These units were the Headquarters 2nd Air Division, Headquarters 560th Air Base Wing, Headquarters 205th Tactical Helicopter Wing, and Headquarters 220th Airlift Wing. Initial respondents to the study were limited to the Officers, Enlisted Personnel, and Civilian Employees assigned to Directorates and Staff Offices. The Directorates and Staff Offices were selected as the source of respondents due to the fact that this is where information is gathered and disseminated, and decisions made. It would have been ideal to survey all the personnel of the offices, however, the number of respondents was further limited to the availability of personnel at the time of the survey.
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Listed below are the offices where surveys were conducted.

Actual Number of Assigned Personnel
Unit 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division 2nd Air Division
Office Office of the Div Cmdr Office of the Deputy Div Cmdr Office of the Chief Div Staff Div Opns Center CEIS Staff Office Asst Chief of Div Staff for Intelligence Asst Chief of Div Staff for Logistics Asst Chief of Div Staff for Personnel Office of the Div Adjutant SUB-TOTAL
nd
Number of respondents
% Participation
1 1 1 9 2 4 4 6 4 32
2 2 2 18 3 6 7 8 6 54
50 50 50 50 66.67 66.67 57.14 75 66.67 59.26
Table 2. The offices and number of personnel from the 2
Air Division that participated in the survey.
560th Air Base Wing 560th Air Base Wing 560th Air Base Wing 560th Air Base Wing 560th Air Base Wing
Office of the Director for Personnel Office of the Director for CMO Office of the Director for Materiel Management Fiscal Office Judge Advocate General's Office SUB-TOTAL
th
5 2 6 2 3 18
8 8 6 2 3 27
62.5 25 100 100 100 66.67
Table 3. The offices and number of personnel from the 560 Air Base Wing that participated in the survey.
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220th Airlift Wing 220th Airlift Wing 220th Airlift Wing 220th Airlift Wing 220th Airlift Wing 220th Airlift Wing 220th Airlift Wing 220th Airlift Wing
Office of the Director for Operations Office of the Wing Adjutant Office of the Director for Personnel Office of the Director for Materiel Management Fiscal Office Wing Inspector Wing Safety Office Office of the Wing Sgt Major SUB-TOTAL
th
14 4 8 6 4 2 6 1 45
23 7 15 14 6 2 6 2 75
60.87 57.14 53.33 42.86 66.67 100 100 50 60
Table 4. The offices and number of personnel from the 220 Airlift Wing that participated in the survey.
205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing
Office of the Wing Commander Wing Operations Center Office of the Director for Personnel Office of the Director for Materiel Management Fiscal Office Office of the Director for Intelligence Wing Safety Office Wing Inspector Office of the Special Disbursing Officer Wing Special Service Office Office of the Wing Adjutant Office of the Wing Sgt Major SUB-TOTAL TOTAL
th
3 10 12 3 4 6 4 2 2 3 3 3 55 150
5 10 15 6 9 8 7 3 3 3 5 3 77 233
60 100 80 50 44.44 75 57.14 66.67 66.67 100 60 100 71.43 64.38
Table 5. The offices and number of personnel from the 205 Tactical Helicopter Wing, and the total number of personnel that participated in the survey.
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Definition of Terms Information Systems (InfoSys, IS) - an integrated set of components for collecting, storing, processing, and communicating information. Business firms, other organizations, and individuals in contemporary society rely on information systems to manage their operations, compete in the marketplace, supply services, and augment personal lives (Encyclopaedia Britanica online).
Information Technology (IT) - The field of engineering involving computer-based hardware and software systems, and communication systems, to enable the acquisition, representation, storage, transmission, and use of information. Successful implementation of information technology (IT) is dependent upon being able to cope with the overall architecture of systems, their interfaces with humans and organizations, and their relationships Answers). with external environments (Answers.com Reference
Information Communication Technology (ICT) - An umbrella term for the information technology field (Answers.com Reference Answers).
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End-user - The ultimate consumer of a product, especially the one for whom the product has been designed (Answers.com Reference Answers).
Materiel things of all kinds required for the equipment, maintenance, operation and support of military activities, both combat and non-combat (Air Force Dictionary, 2003).
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CHAPTER 2 REVIEW OF RELATED LITERATURE
Related Legal Bases The integration of Information Systems into agencies of the Philippine government traces its roots to the 1987 Constitution. Section 24, Article II states that, The State recognizes the vital role of communication and information in nation-building. (1987 Philippine Constitution) The Philippine Air Force (PAF), along with other government agencies, was required to submit an Information System Strategic Plan (ISSP) to the Department of Budget Management, upon the recommendation of the Nation Computer Center, to serve as basis for the allocation of government funds in ICT (PAF Information System Strategic Plan, 2004). The latest PAF ISSP was dated 2004. It identifies the Organizational
Profile of the Philippine Air Force, the Information Systems Strategy, ICT Solutions, Resource Requirements, and a development investment program. It serves as a baseline for Information Systems Development. It further identified six key systems that would provide vital information for policy making, strategy formulation and decision making. The list below are the six identified key systems. 1) Command and Operations IS 2) Defense and Security IS
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3) Financial Management IS 4) Logistics Management IS 5) Personnel Management IS 6) Functional and Staff IS To date, of the six key systems only one has actually gone mainstream and is utilized by command, and that is the Personnel Management Information System. In spite of it not being fully implemented, the 2004 PAF ISSP has
bearing in this study as it acts as a reference and starting point for Information Systems development.
The establishment of the Philippine Defense Reform Program (PDRP) Management and Execution System through the Department of National Defense Memorandum Directive Number 01 in December 2008 saw the undertaking of several projects to achieve performance objectives in eleven system and functional areas (Republic of the Philippines Department of National Defence, Memorandum Directive Number 01: Reorganizing the Department of National Defence ). One of the system and functional areas that shall undertake development projects is Information Management. The goal of the Information Management Development Project is To establish a DND-wide Information Management Development Program (IMDP) to integrate and optimize the Departments operations and processes. The IMP will serve as the roadmap in developing the
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Information Management (IM) capability of the Department. It shall adopt interoperable technologies to ensure the availability and accessibility of required information in support of mission-critical and internal operations of the Department for the responsive and effective delivery of defense services to the Filipino people in the next five years. (Official Homepage of the Philippine Defense Reform Program, 2010) To bring about this goal, a project management team further set the following projects: 1) Determination Capacity Project 2) Determination of IM Requirements Project 3) Assessment of DND-wide IM Capabilities 4) Formulation of IM Framework and Roadmap 5) Implementation of IMDP Framework & Roadmap Relatedly, an interview with LTC LORENZO Q OMAY PAF, the Director for Information Systems at the Office of the Assistant Chief of Air Staff for Communications, Electronics and Information Systems (CEIS), and a member of the Project Management Team (PMT) in charge of the Determination of DND/AFP-Wide Information Management Capacity Project revealed the model for assessment. Embodied in the PMTs presentation and manuscript [Appendix A], is the DOTMPLFF assessment model. To make this study congruent with the efforts of the AFP and DND, the same model was used. of DND/AFP-Wide Information Management
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Related Studies In 2006, CPT JOSE RAYNIL B MAHINAY PAF wrote a paper entitled Computer Literacy of 207th Tactical Helicopter Squadron Enlisted Personnel. This study provided a descriptive assessment of the computer skills of the members of the 207th Tactical Helicopter Squadron (207THS). The findings of the study showed that 89% of the respondents said that the use of computer technology in the workplace allows them to communicate effectively, 91% agree that the use of computer technology allows them to be more productive, and 98% agree to the statement There is a need to upgrade the level of computer skills among members of the 207THS. Although, CPT MAHINAYs study was smaller in scope, it nonetheless provides a trend with which some of this studys data may be compared.
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Related Literature This study used several references in its discussions of Information Systems. The first is a free, open content, electronic textbook edited by Richard T Watson of the University of Georgia. The Electronic Textbook entitled
Information Systems is a collection of articles discussing related topics on Information Systems. The section entitled Achieving Efficiency and Effectiveness through Systems edited by Gabrielle Piccoli and Iris Liu discussed what Information Systems are and provides this paper with its working definition of it. Piccoli and Liu (2007, p 21) further discuss that Information Systems as a socio-technical system with social and technical sub-systems that integrate people, structure, technology and process. The diagram on the below elaborates this.
Figure 2. The relationships of the Social and Technical Subsystems in Information Systems
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James A. OBriens Book, Introduction to Information Systems: Essentials for the Internetworked E-Business Enterprise was also a rich source of information. It outlines the basic components of an Information System, the
resources needed, as well as the processes to transform the data resources into information products (OBrien, 2001, p 12). The model for the components of an Information System is shown on the left. This is important to the study as it adds to the Conceptual
Framework. Information Systems being a
relatively new field in the Armed Forces has

Figure 3. Components of an Information System
very
few
doctrines
defining it, if any at all. In the absence of a working model of an AFP-defined Information System, this one fits nicely. In fact it is general enough that it can act as an initial model that the AFP and DND can tweak and redefine to specifics.
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Most Information Systems in developing countries fail either totally or partially (Heeks, 2002, p7). This is what Richard Heeks asserts in his paper entitled Failure, Success and Improvisation of Information Systems Projects in Developing Countries. He said that ICT failures in developing countries are one of three types, namely, uncompleted/abandoned projects; projects that fail to meet objectives or which fail to satisfy key stakeholders; and projects which cannot be sustained. Heeks identified Design Reality Gaps as one of the several reasons for Information Systems failure. There are seven dimensions in Design Reality gaps wth which to understand ICT failure. These dimensions are shown in the illustration below. Information Technology Processes Objectives and values Staffing and skills Management systems and structures Other resources Reality Gap
Figure 4. The Reality Design Gaps
Information Technology Processes Objectives and values Staffing and skills Management systems and structures Other resources Design
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Reality Design Gaps arise when the design of an Information System does not marry with the reality of the situation. However, Heeks further stressed that since reality and design gaps are not static, local adjustments or improvisations may be made to increase the probability of success.
The improvisations may come in either of the two situations: Adjusting reality to bring it closer to the design of the system Adjusting the system design to bring it closer to reality
It is no secret that the PAF has tried to implement many ICT projects in the past and failed. This study could provide valuable insight in the analysis of the findings of this study as well as future developments in Information Systems in the Command.
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CHAPTER 3 RESEARCH DESIGN AND METHODS
Research Design The design methodology of this study was descriptive. Descriptive
research was chosen for this study because it ascertains prevailing conditions of facts in a group (Calderon & Gonzales, p 61). This ties in with the purpose of the study to determine the information systems capability of BGBNEAB units. Furthermore, descriptive researches allow for comparisons of
characteristics between groups. Since the four units in BGBNEAB that this study focuses on shall be evaluated according to the same criteria, some comparisons and generalizations shall inevitably arise. Qualitative data shall be dominant in this study as interview and observation shall be the primary instruments of data gathering. The quantitative data shall be derived from the results of a survey administered to Headquarters personnel of the four units through questionnaires.
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The Research Methodology is illustrated in the diagram below:

Variables Doctrines Organization Training Materiel Personnel Leadership Facilities Funding Instruments
Interview
Interview
Interview Interview Observation
DATA
Interview Survey Interview Observation Interview Observation Interview
Synthesis
Assessment and Recommendations
Figure 5. The Research Methodology
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Sampling The data from interviews conducted were derived from the
Communications, Electronics and Information Systems (CEIS) officers of the four units, or their qualified representatives. For the 2nd Air Division (2AD), the interview was conducted with SSg Junathan S Obenieta PAF, the Non-Commissioned Officer in Charge (NCOIC) of the CEIS Staff Office. The NCOIC was interviewed because the Officer in
Charge was out of town and was unreachable by telephone. For the 560th Air Base Wing (560ABW), 1LT GIL L ANDAL PAF, the CEIS Staff Officer was interviewed. However, the interview was not conducted in
person as 1LT ANDAL was out of town. So the interview was conducted over the telephone. 1LT MARK PHEL L YCONG PAF, was interviewed for data on the 220th Airlift Wing (220AW). 1LT YCONG is the Chief of the Management Information Systems Office of that Wing. As for the 205th Tactical Helicopter Wing (205THW), an interview was conducted with CPT CAEZAR E PASCUA PAF, the Chief, MISO. In addition to the interview with CPT PASCUA, data of the 205THW was also derived from the researchers personal experience as he was formerly the Chief, MISO of 205THW.
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For the surveys, the initial intent of the researcher was to administer the survey to all personnel of the different staff offices of the four units. This group was selected as the population for the survey because of the scope and limitations of the study. Since the scope was limited to the Headquarters level of the four units, only personnel working at the Headquarters would qualify as respondents. Unfortunately, not all personnel of the different offices were available during the conduct of the survey. The tables below show the different offices, the number of respondents, the actual number of personnel assigned at the office, the percentage of participation, the margin of error and the level of confidence.
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Unit
Office
Percentage
2nd Air Division
Office of the Div Cmdr Office of the Deputy Div Cmdr Office of the Chief Div Staff Div Opns Center
50.00
2nd Air Division
50.00
2nd Air Division
50.00
2nd Air Division
18
50.00
2nd Air Division
CEIS Staff Office Asst Cheif of Div Staff for Intelligence Asst Chief of Div Staff for Logistics Asst Chief of Div Staff for Personnel Office of the Div Adjutant
66.67
2nd Air Division
66.67
2nd Air Division
57.14
2nd Air Division
75.00
2nd Air Division
66.67
SUB-TOTAL
32
55
59.26
Margin of Error = 10%

Table 6. The 2
nd
Confidence Level = 95%
Air Division percentage, margin of error, confidence level and number of respondents.
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Unit
Office
Percentage
560th Air Base Wing 560th Air Base Wing 560th Air Base Wing 560th Air Base Wing 560th Air Base Wing 560th Air Base Wing
Office of the Director for Personnel Office of the Director for CMO Office of the Director for Materiel Management Fiscal Office Judge Advocate General's Office CEIS Staff Office
62.50
25.00
100.00
100.00
100.00
100.00
SUB-TOTAL
20
29
68.97
Margin of Error = 11%

th
Conficence Level = 95%
Table 7. The 560 Air Base Wing percentage, margin of error, confidence level and number of respondents.
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Unit
Office
Percentage
220th Airlift Wing
Office of the Director for Operations Office of the Wing Adjutant Office of the Director for Personnel Office of the Director for Materiel Management Fiscal Office
14
23
60.87
220th Airlift Wing
57.14
220th Airlift Wing
15
53.33
220th Airlift Wing
14
42.86
220th Airlift Wing
66.67
220th Airlift Wing
Wing Inspector
100.00
220th Airlift Wing
Wing Safety Office Office of the Wing Sgt Major MISO
100.00
220th Airlift Wing
50.00
220th Airlift Wing
100.00
SUB-TOTAL
49
79
62.03
Margin of Error = 7.6

th
Table 8. The 220 Airlift Wing percentage, margin of error, confidence level and number of respondents.
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Unit 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing 205th Tactical Helicopter Wing
Office Office of the Wing Commander Wing Operations Center Office of the Director for Personnel Office of the Director for Materiel Management Fiscal Office Office of the Director for Intelligence Wing Safety Office
Percentage
60.00
10
10
100.00
12
15
80.00
50.00
44.44
75.00
57.14
Wing Inspector Office of the Special Disbursing Officer Wing Special Service Office Office of the Wing Adjutant Office of the Wing Sgt Major
66.67
66.67
100.00
60.00
100.00
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205th Tactical Helicopter Wing
MISO SUB-TOTAL
8 63
8 85
100.00 74.12
Margin of Error = 1.7%
TOTAL Margin of Error = 3.87%

th
164
248
66.40
Table 8. The 205 Tactical Helicopter Wing and total percentage, margin of error, confidence level and number of respondents.
The computation for the margin of error and Confidence Level was computed using the Raosoft Sample Size Calculator (Raosoft.com), a free, online web application. Using calculations based on normal distribution, the
Sample Size Calculator uses the statistical formula and notation stated below: n terms of the numbers you selected, the sample size n and margin of error E are given by
where N is the population size, r is the fraction of responses that you are interested in, and Z(c/100) is the critical value for the confidence level c.
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Instrument The interview questions were based on the variables of the DOTMPLFF model used by PDRP-PMT responsible for Information Management
Development. The variables are: Doctrine Organization Training Materiel Personnel Leadership Facilities Funding
The interview guide questions [Appendix B] were designed to answer the following questions: 1) Do BGBNEAB Units have Information Systems in place? 2) Do BGBNEAB units follow doctrines in the utilization,
implementation and development of Information Systems? 3) What are the offices that handle Information Systems in the different BGBNEAB units and are the organizational structures consistent? 4) What training Do personnel receive on Information Systems?
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5) Do BGBNEAB units have the materiel requirements to implement Information Systems projects? 6) Do personnel have the necessary skills to operate Information Systems? 7) Are personnel receptive to Information Systems? 8) What role does leadership play in the implementation of Information Systems Projects? 9) Do BGBNEAB units have the necessary facilities to implement Information Systems projects? 10) Do BGBNEAB units have the necessary funding for Information Systems implementation?
There were two sets of questionnaires used for the survey. One set was used to survey the basic knowledge and skills of would-be end-users of information systems (Office personnel) on word processors, spreadsheets, database, and the internet [Appendix C]. The other set of questionnaires was aimed at the would-be implementors and administrators of Information Systems (CEIS/IT personnel). The questionnaire would survey the CEIS/IT personnels knowledge and skills on computer hardware troubleshooting, Operating Systems, Network set-up and troubleshooting, programming and systems analysis [Appendix D].
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Both sets of questionnaires were made up of five-point scaled self assessment questions to test knowledge and skills. Both sets of questionnaires also aimed at determining the respondents familiarity with the internet and their receptiveness to Information Systems. Since the questionnaires were geared at self assessment, the results of the survey would be the respondents perception of his/her capability at different levels of IT. This may not have been the most ideal instrument to test the
knowledge and skills of the respondents, but in the absence of standard test and evaluations, self perception had to suffice.
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Statistical Treatment of the Data Most of the data gathered were qualitative, resulting from interviews. This being the case, there was hardly any statistical treatment of this data. However, statistics played a crucial role in interpreting the results of the survey questions which were quantitative. Once the data had been collated, answers were entered into a pre-set computer spreadsheet (Microsoft Excel) that computed the statistical mode for the answers of each question. The statistical mode is defined as the most common value obtained in a set of observations (Wolfram Mathworld). This means that the mode was the most common answer given by the respondents for each question. This further meant that the statistical mode identified the most common level of IT knowledge and skill; which formed part of the indications of Information Systems capability.
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CHAPTER 4 PRESENTATION AND ANALYSIS OF DATA
Before the gathered data is presented and analyzed, let us revisit this papers Problem Statement and components questions to serve as the guide for analysis.
Statement of the Problem This study assessed the Information Systems Capability of Brigadier General Benito N Ebuen Air Base (BGBNEAB) Units at the Division and Wing Headquarters level. It also aimed to answer the following questions: 1) Do BGBNEAB Units have Information Systems in place? 2) What is the current Information System capability in terms of Doctrines, Organization, Training, Materiel, Personnel, Leadership, Facilities and Funding? 3) What are the implications of the results of the DOTMPLFF analysis?
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Existing Information Systems Within BGBNEAB, several Information Systems initiatives have already been undertaken. The 220th Airlift Wing created a Warehouse Management
Information System which monitors the aircraft spare parts in its warehouse, as well as those installed on its aircraft. The 205th Tactical Helicopter Wing created a similar system called the Aircraft Monitoring Program. It then followed this up with the creation of the 205THW Management Information System (MIS). The 205THW MIS is a web based application which allows commanders and staff to monitor all facets of Wing Operations. These systems, though not perfect, have provided valuable lessons to Information Technology and Information Systems personnel. They were also the initiatives of the respective Wing Commanders giving an indication of what may be possible given support.
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Doctrines Do BGBNEAB units follow doctrines in the utilization, implementation and development of Information Systems?
Findings If we are to look at doctrines in the strictest sense, such as Manuals, then none of the units would have doctrines on Information Systems. On CEIS matters, the 2nd Air Division makes use of the manual of the AFP Signal Corps. This manual, however, relates more to the traditional use and roles of Communications and Electronics. Systems. The 560th Air Base Wing and the 205th Tactical Helicopter Wing have published Standard Operating Procedures and directives related to Information Technology. These SOPs are listed below: Unit 560ABW SOP SOP on the use and maintenance of multi-media projectors 205THW SOP on the use of the Aircraft Monitoring Program SOP on the use of the Beehive Computer It does not deal with Information
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Laboratory SOP in the 205THW Management Information System
Summary There is no central document that serves as doctrine on Information Systems.
Implications The implications of these findings go to the very core of this study. Doctrine consists of the fundamental principles by which military forces guide their actions in support of national objectives (United States Air Force Basic Doctrine, 2003, p 3). Without doctrines to guide it, the very existence of
Information Systems in the Armed Forces is in peril; in fact has very little authority to exist.
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Organization What are the offices that handle Information Systems in the different BGBNEAB units and are the organizational structures consistent?
Findings Information Systems management exists as varying levels of the organizational structure of the units of BGBNEAB. Without doctrines to guide it, the offices designated to implement, control, and manage information systems are at the discretion of the commander. At the 2nd Air Division, the office in charge of implementing Information Systems is the CEIS Staff Office. The office is a Special Staff of the Division Commander occupied by a 2nd Lieutenant and manned by 3 Enlisted Personnel. This office is an offshoot of the Communications and Electronics (C&E) Staff Office of the former Tactical Operations Command (TOC). It has also adapted the same mission and functions as the former C&E Staff Office which has nothing to do with Information Systems. The 560th Air Base Wing also has a CEIS Staff Office, which is also a Special Staff of the Wing Commander. However, it is manned by only a single officer. He utilizes the services of two enlisted personnel, on Detached Service Status with his office, from the 5614th Communications Squadron for the maintenance of IT equipment of the Wing. This is because there is no Air Force
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Specialty Code (AFSC) for IT or Information Systems Personnel. The AFSC of personnel at the CEIS office were only for Administrative Personnel. The two Enlisted Personnel hold AFSCs related to Communications and having them assigned at the CEIS Office would make them mal-assigned. The Office responsible for Information Systems at the 220th Airlift Wing is their Management Information Systems Office (MISO). It is one of the Wings Coordinating Staff, but since it is headed by a 1st Lieutenant it lacks the authority to perform its functions properly and usually succumbs to the orders of other senior staff officers. Three enlisted personnel man the MISO with its Chief. The 205th Tactical Helicopter Wing also has a Management Information Systems Office that handles the Information Systems of the Wing. But unlike the MISO of the 220AW, the MISO of 205THW is only a branch in the Office of the Director for Operations. It is manned by a Captain assisted by a 2nd Lieutenant, and staffed with six Enlisted Personnel.
Summary The CEIS / MISO organizations in BGBNEAB are not consistent with each other and with the staff structure at Headquarters Philippine Air Force. IT / IS Personnel have no AFSC. CEIS / MISO have generally low manning.
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Implications The seemingly low regard given to CEIS and Information Systems Offices is a stumbling block that would hinder the implementation and development of Information Systems in the organization as they are regulated to the backwater of staff structure and functions. It must be noted that Information Systems are all encompassing and must be integrated into every function of an organization. Furthermore, the generally low manning of IT/IS personnel would have an profound effect as Information Systems exact a high toll on personnel resources for its implementation and maintenance.
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Training What training do personnel receive on Information Systems?
Findings Listed below are the training activities of the BGBNEAB units related to Information Systems: Unit 2AD 560ABW 220AW None Yearly in-house computer literacy to Wing Personnel Regular outsourced Computer Technician training at TESDA (1 EP at a time) 205THW Yearly in-house training on computer literacy, basic troubleshooting and networking to Wing Personnel Informal Apprenticeship/OJT to MISO personnel Training activities
Summary There are no qualified instructors on Information Systems (with credentials) Most of the training activities on Information Systems at BGBNEAB are geared towards non-IT/IS personnel Formal training for IT personnel is near non-existent
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IT/IS personnel rely on self study.
Implications Information Systems is a very dynamic field. To be competitive, new and up-to-date training must be regularly undertaken by IT/IS personnel. Without regular training, IT/IS personnel would be left behind and may have difficulty integrating new technologies. Furthermore, self study is a tedious process with a lot of trial and error; errors that may be more costly in the long run.
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Materiel Do BGBNEAB units have the materiel requirements to implement Information Systems projects?
Findings Comparing the number of computers to the number of personnel, you would find that the ratio would be as follows: Unit Headquarters 2nd Air Division Headquarters 560th Air Base Wing Headquarters 220th Airlift Wing Headquarters 205th Tactical Helicopter Wing 1 : 2.8 Computer to Personnel Ratio 1 : 4.5 1 : 4.5
These ratios were obtained from the data of the number of assigned personnel at the offices where this studys survey was conducted and the data on the units IT inventory report [Appendix E]. Data on the IT inventory of the 205th Tactical Helicopter Wing was sourced from its online Equipment Status application on the 205THW Management Information System
(www.205thw.ph/mis).
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What is also noteworthy is that most of the computers in BGBNEAB Units are more than two years old. Although the 205th Tactical Helicopter Wing may be excused from this generalization because it bought many of its computers last year. The age of computer sets is significant because the rate that new technologies and new computer models come out has increased drastically. New technologies come out almost every six months, while new computers come out much sooner. There have been many instances where new peripherals or computer components could no longer be used with old computers. Also, BGBNEAB units do not use licensed software in their computers. This is in contradiction to the National Governments drive against software piracy.
Summary High ratio of computer to personnel Majority of computers are old Use of pirated software
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Implications Depending on the technologies used, it may be difficult to implement new Information Systems as old equipment may not be compatible with newer hardware and software. Furthermore, maintaining older equipment becomes
increasingly more difficult because replacement parts for older models are no longer manufactured, making the whole computer system useless when one of its components fail. As members of the Armed Forces, we are mandated to follow the rule of law and assist the government in its battle against piracy. The Philippines
already has a bad reputation when it comes to intellectual property rights. This reputation will make it difficult to deal with software companies in the future. Furthermore, more often than not pirated software are not full versions of the original and may have not have critical features needed by implemented Information Systems. Also, pirated software would not get the necessary
updates needed for continued seamless operation. This becomes a reliability issue that would cause Information Systems to fail.
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Personnel Do personnel have the necessary skills to operate Information Systems?
Findings The results of the survey are detailed in the succeeding pages. The data is presented in percentages. They represent the respondents perceived skill level on various computer knowledge and skills. The detailed breakdown of the results can be seen in [Appendix F].
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2nd Air Division Results

Skill Level Legend: 1 Respondent has no idea on the topic 2 Respondent has an idea of the topic but does not know how it is done 3 Respondent can work with help from others 4 Respondent can work alone 5 Respondent is an expert on the topic
Skill / Knowledge Set 1 Operating Systems Windows Macintosh Linux Word Processing Microsoft Word Open Office Write Google Docs Spreadsheets Microsoft Excel Open Office Calc Google Docs Database Microsoft Access Open Office Base Calendar / Scheduling Microsoft Outlook Google Calendar Internet Search / Research Email Up/Downloading Social Networking 3.1% 40.6% 46.8% 3.1% 6.2% 12.5% 0% 28.1% 34.4% 21.9% 31.2% 18.7% 28.1% 6.2% 3.1% 9.4 21.9 2 3.1% 21.9% 18.7% 0% 12.5% 9.4% 12.5% 9.4% 6.2% 9.4% 6.2% 15.6% 15.6% 0% 3.1% 0% 0%
Skill Level 3 21.9% 31.2% 28.1% 15.6% 31.2% 34.4% 43.7% 37.5% 40.6% 46.9% 50% 46.9% 50% 31.2% 25% 31.2% 18.7% 4 59.4% 6.2% 3.1% 65.6% 43.7% 40.6% 43.7% 25% 18.8% 21.9% 12.5% 15.6% 6.2% 50% 53.1% 46.9% 46.9%
nd
5 12.5% 0% 0% 15.6% 6.2% 3.1% 0% 0% 0% 0% 0% 0% 0% 12.2% 15.6% 12.5% 12.5%
Table 10. The results of the survey conducted with Headquarters personnel of 2
Air Division.
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560th Air Base Wing Results

Skill / Knowledge Set 1 Operating Systems Windows Macintosh Linux Word Processing Microsoft Word Open Office Write Google Docs Spreadsheets Microsoft Excel Open Office Calc Google Docs Database Microsoft Access Open Office Base Calendar / Scheduling Microsoft Outlook Google Calendar Internet Search / Research Email Up/Downloading Social Networking 0% 61.1% 66.7% 0% 33.3% 44.4% 11.1% 55.6% 44.4% 22.2% 66.7% 16.7% 44.4% 5.6% 5.6% 5.6% 5.6% 2 11.1% 27.8% 27.7% 5.6% 16.7% 11.1% 11.1% 5.6% 22.2% 0% 22.2% 5.6% 16.7% 0% 0% 0% 0%
Skill Level 3 16.7% 11.1% 5.6% 0% 22.2% 33.3% 0% 11.1% 22.2% 38.9% 11.1% 16.7% 27.8% 0% 0% 16.7% 0% 4 50% 0% 0% 66.7% 16.7% 5.6% 50% 16.7% 0% 38.9% 0% 55.6% 11.1 55.6% 55.6% 38.9% 55.6%
th
5 22.2% 0% 0% 27.8% 11.1% 5.6% 27.8% 11.1% 11.1% 0% 0% 5.6% 0% 38.9% 38.9% 38.9% 38.9%
Table 11. The results of the survey conducted with Headquarters personnel of 560 Air Base Wing.
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220th Airlift Wing Results

Skill / Knowledge Set 1 Operating Systems Windows Macintosh Linux Word Processing Microsoft Word Open Office Write Google Docs Spreadsheets Microsoft Excel Open Office Calc Google Docs Database Microsoft Access Open Office Base Calendar / Scheduling Microsoft Outlook Google Calendar Internet Search / Research Email Up/Downloading Social Networking 2.2% 61.4% 68.1% 0% 36.3% 45.5% 0% 43.2% 50% 34.1% 54.5% 38.6% 40.9% 6.8% 6.8% 11.4% 13.6% 2 8.8% 18.1% 18.1% 4.5% 15.9% 11.4% 13.6% 18.2% 9.1% 13.6% 18.2% 25% 20.5% 2.3% 2.3% 4.5% 4.5%
Skill Level 3 20% 18.1% 11.4% 13.6% 22.7% 15.9% 20.4% 15.9% 15.9% 20.5% 18.2% 20.5% 27.3% 13.6% 15.9% 20.5% 9.1% 4 46.7% 0% 4.5% 40.9% 18.2% 22.7% 45.5% 20.5% 22.7% 27.3% 6.8% 13.6% 11.4% 34.1% 34.1% 27.3% 29.5%
th
5 22.2% 4.5% 0% 43.2% 9.1% 6.8% 22.7% 4.5% 4.5% 6.8% 4.5% 4.5% 2.3% 45.5% 43.2% 38.6% 45.5%
Table 12. The results of the survey conducted with Headquarters personnel of 220 Airlift Wing.
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205th Tactical Helicopter Wing Results

Skill / Knowledge Set 1 Operating Systems Windows Macintosh Linux Word Processing Microsoft Word Open Office Write Google Docs Spreadsheets Microsoft Excel Open Office Calc Google Docs Database Microsoft Access Open Office Base Calendar / Scheduling Microsoft Outlook Google Calendar Internet Search / Research Email Up/Downloading Social Networking 7.3% 52.7% 56.3% 3.6% 25.5% 23.6% 5.4% 27.3% 29.1% 23.6% 34.5% 25.5% 20% 7.3% 3.6% 3.6% 7.3% 2 5.5% 32.7% 23.6% 3.6% 23.6% 25.5% 5.4% 25.5% 30.9% 23.6% 23.6% 18.2% 29.1% 0% 1.8% 3.6% 3.6%
Skill Level 3 32.7% 10.9% 18.2% 20% 20% 23.6% 36.6% 29.1% 25.5% 34.5% 30.9% 32.7% 29.1% 16.4% 21.8% 21.8% 14.5% 4 43.6% 3.6% 1.8% 54.5% 25.5% 21.8% 49.1% 16.4% 12.7% 14.5% 7.3% 20% 14.5% 56.4% 52.7% 52.7% 52.7% 5 10.9% 0% 0% 18.2% 5.4% 5.4% 3.6% 1.8% 1.8% 3.6% 3.6% 3.6% 7.3% 20% 20% 18.2% 21.8%
th
Table 13. The results of the survey conducted with Headquarters personnel of 205 Tactical Helicopter Wing.
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BGBNEAB (Total) Results

Skill / Knowledge Set 1 Operating Systems Windows Macintosh Linux Word Processing Microsoft Word Open Office Write Google Docs Spreadsheets Microsoft Excel Open Office Calc Google Docs Database Microsoft Access Open Office Base Calendar / Scheduling Microsoft Outlook Google Calendar Internet Search / Research Email Up/Downloading Social Networking 4% 53.3% 58.7% 2% 25.3% 30% 3.3% 35.3% 38% 26% 43.3% 26.7% 30.7% 6.7% 4.7% 7.3% 12% 2 6.7% 25.3% 21.3% 3.3% 18% 16% 10% 17.3% 18% 14.7% 18% 18% 22% 0.7% 2% 2.7% 2.7%
Skill Level 3 24.7% 17.3% 16.7% 14.7% 23.3% 24.7% 28.7% 24.7% 25.3% 33.3% 28.7% 30% 32.7% 16.7% 18% 22.7% 12% 4 48.7% 2.7% 2.7% 54% 26% 24% 46.7% 19.3% 15.3% 22.7% 7.3% 21.3% 11.3% 48% 47.3% 42% 44.7% 5 16% 1.3% 0% 26% 7.3% 5.3% 11.3% 3.3% 3.3% 3.3% 2.7% 3.3% 3.3% 28% 28% 25.3% 28.7%
Table 14. The total results of the survey conducted with Headquarters personnel of BGBNEAB Units.
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The data on the tables above would show you that personnel in BGBNEAB generally favor Microsoft Office Applications. It further shows that more than half of the respondents are able to operate Microsoft Windows, Word and Excel. The survey also shows that majority of BGBNEAB personnel are familiar with the internet, in fact 38.7% log on every day, while 36.7% log on every three to four days. Results further show that 92.7% of respondents are comfortable working with computers, 50% have difficulty adjusting to new software applications. 95.3% want to learn more about computers, and the same number would welcome online management systems.
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IT Personnel Results
Skill / Knowledge Set 1 Hardware Knowledge Hardware Installation OS Installation Windows Macintosh Linux OS Troubleshooting Windows Macintosh Linux Network Setup Network Troubleshooting Programming Turbo C / C++ Visual Basic PHP Pascal Systems Analysis 0% 0% 0% 56.3% 37.5% 0% 62.5% 37.5% 6.3% 6.3% 25% 12.5% 37.5% 62.5% 43.8% 2 6.3% 6.3% 0% 31.3% 50% 6.3% 31.3% 50% 6.3% 6.3% 25% 37.5% 43.8% 18.8% 6.3%
Skill Level 3 31.3% 31.3% 6.3% 6.3% 0% 6.3% 0% 6.3% 25% 31.3% 43.8% 37.5% 6.3% 6.3% 43.8% 4 43.8% 43.8% 68.8% 6.3% 12.5% 68.8% 6.3% 6.3% 37.5% 37.5% 6.3% 12.5% 12.5% 12.5% 6.3% 5 18.8% 18.8% 25% 0% 0% 18.8% 0% 0% 25% 18.8% 0% 0% 0% 0% 0%
Table 14. The results of the survey conducted with CEIS/MIS personnel of BGBNEAB Units.
The table above shows that IT personnel have strengths in hardware knowledge and troubleshooting, as well as in Windows installation and troubleshooting. Their programming skills need much improvement as well as their knowledge in open source software like Linux.
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Summary Majority of personnel are familiar with Microsoft Windows, Word, and Excel Almost all personnel are very familiar with the internet Most personnel are receptive to Information Systems IT personnel are well versed with hardware and Windows troubleshooting IT personnel need to increase programming skills and knowledge in systems design
Implications Personnel at BGBNEAB can generally play the role of end-users with their knowledge and skill. However, IT personnel need more training in networking, programming, and systems analysis, without this knowledge IT personnel cannot effectively implement, control and monitor Information Systems.
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Leadership What role does leadership play in the implementation of Information Systems Projects?
Findings Generally, the Commanders at BGBNEAB have an expressed
appreciation of Information Systems.
Their appreciation, however, differs in
levels. For some a simple website displaying the units mission, functions and activities would suffice. Others may want to set up databases of data with online processes, automated to give relevant information. Aside from appreciation, however, a Commanders desire to adopt Information Systems and integrate it into the units operations is key to the implementation of information systems. A prime example to this statement is the 205THW. The commanders, both past and present, had an active role in the development of the Wings Information Systems. It goes without saying that they made Information Systems development a priority activity. That meant that resources, both people and Furthermore, through the
materiel, were allocated for that purpose.
Commanders directive, personnel were made to integrate Information Systems in to day-to-day operations.
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Summary Commanders are the catalyst to the success of Information Systems
Implications As long as Information Systems implementation is left to the discretion of Unit Commanders, Information Systems as a whole will be very slow in developing. This is because not all commanders share the same degree of
appreciation and desire to implement and develop Information Systems. On the other hand, a Commander may wish to implement Information Systems however is constrained by other concerns, and Information Systems may have to take a back seat to other projects.
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Facilities Do BGBNEAB Units have the necessary facilities to implement Inforamtion Systems Projects?
Findings The following are lists of available Information Systems facilities of the Units of BGBNEAB 2nd Air Division Local Area Network wired and wireless network connecting the offices of the 2nd Air Division; connected to the internet Website hosted externally through a civilian service provider and updated by the CEIS Staff Office
560th Air Base Wing Website hosted externally at 950th CEIS Group, updated by the CEIS Staff Office Wide Area Network Base-wide T-LAN network, interconnecting the units of BGBNEAB, currently not functional due to a lightning strike which damaged its VPN router
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220th Airlift Wing Local Area Network wired and wireless network connecting the offices of the 220th Airlift Wing; connected to the internet
205th Tactical Helicopter Wing Local Area Network wired and wireless network connecting the offices of the 205th Tactical Helicopter Wing; connected to the internet Website internally hosted by the 205THW, maintained by MISO Web Server IBM server used to host the 205THW website and 205THW MIS Server room a small environment-controlled room which houses the Web Server and other network peripherals Computer Laboratory two 8-computer rooms, networked and connected to the internet; can be used for computer literacy training, or gaming Summary Not all units have Local Area Networks Not all units have websites Units are no longer interconnected as the Base-wide T-LAN is no longer functioning
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Implications There is a great disparity among the units of BGBNEAB with regard to facilities. This would have implications on connectivity and interoperability as components present in one unit are absent in others. Furthermore, the status of facilities is an indication of the units ability to respond to Information Systems initiatives. A case in point is the status of the TLAN Wide Area Network, which was initiated by Headquarters Philippine Air Force and set up by the 950th CEIS Group. It is now inoperable because of the lack of personnel and resources to maintain it.
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Funding Do BGBNEAB units have the necessary funding for Information Systems implementation?
Findings Listed below are the allotted funds for each unit for Information Systems related activities, as listed in their respective Annual Procurement Plans for 2010. Unit 2nd Air Division 560th Air Base Wing 220 Airlift Wing 205th Tactical Helicopter Wing
th
IT/IS Related Budget for 2010 PhP PhP PhP 34,000.00 180,000.00 212,000.00
PhP 1,176,000.00
The programmed budgets for 2nd Air Division, 560th Air Base Wing, and 220th Airlift Wing are focused on maintenance only. While the budget
programmed for 205th Tactical Helicopter Wing is for the maintenance of its internet connections, maintenance of its IT equipment and Local Area Network, network enhancement, and video conferencing.
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To better appreciate the value of the budgets listed, listed below are some services, IT equipment, and software that the units may have to spend for within a year. Internet connection (one year business plan subscription) Computer Multi-media projector Operating System Office Productivity software PhP 66,000.00 PhP 30,000.00 PhP 35,000.00 PhP 10,000.00 PhP 8,000.00
Implications Considering the cost of IT equipment, software, and services 560th Air Base Wing and 220th Airlift Wing would have enough for maintenance for a year. However, it would be difficult to implement an Information Systems project with the given budgets. In the case of the 2nd Air Division, requests for funding are forwarded to higher headquarters when IT related procurements or repairs in excess of the stated budget are to be made. These requests, however, are subject to approval and take time to be released. This would leave the unit paralyzed if some
equipment suddenly failed and needed to be replaced. The glaring differences in the programmed budgets are indications of inconsistencies. The inconsistency may come from the way higher headquarters
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allocates funds to lower units, in which case units are not given equitable shares. Or the inconsistency may come in the way the unit programs its budget.
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CHAPTER 5 SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
Summary of Findings The units of Brig Gen Benito N Ebuen Air Base have made initial strides in adopting Information Systems, although the units are currently at different levels of integration. The 2nd Air Division has a basic Local Area Network which interconnects the different offices with each other and to the internet. It maintains an externally hosted website, and has not developed any applications of its own. The 560th Air Base Wing is currently struggling in its Information Systems development; it lost its Wide Area Network due to lightning, and cannot replace the damaged component. It maintains a website that is hosted by the 950th Communications, Electronics and Information Systems Group in Col Jesus Villamor in Pasay City. The 220th Airlift Wing has long established its Local Area Network and has developed its own computer application, the Warehouse Management
Information System. This application is standalone, however, and does not run through the network. The 205th Tactical Helicopter Wing has established a Local Area Network and a Wide Area Network. It has developed a web application and website which it hosts through its own server.
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Running through this studys variables and research questions one would find the following: Other than SOPs on the use and maintenance of equipment and systems, none of the units at BGBNEAB follow any doctrine that guides them in Information Systems. The organizational structure of Information Systems management in the units is not consistent with higher headquarters and with each other. This would cause problems with interoperability and coordination. Furthermore, there are no Air Force Specialty Codes to allow for the establishment of military professionals in this field. Information Systems personnel in BGBNEAB receive very little training, if any at all. With the dynamic nature of technology, it is imperative that new and up-to-date training be given to Information Systems personnel to keep the organization competitive. When looking at materiel requirements, a high computer to personnel ratio exists. This equates to a lack of computers. Furthermore, most of the existing computers are more than two years old; many are outmoded models. Also there are no original software in BGBNEAB. Majority of personnel at BGBNEAB have the basic skills needed of endusers and actually look forward to developments in Information Systems.
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However, only a handful of the already few IT personnel have the knowledge and skills to effectively develop Information Systems. Leadership has proven to be the single greatest catalyst to Information Systems development. When information systems become a priority for
commanders, resources find their way to support its development. Individually, some of the units of BGBNEAB have the facilities for developing Information Systems. It is when you try to put things together that many problems arise. The limited availability of facilities would prevent the
interconnection the units, as well as their interoperability. Generally speaking, very little funding goes to BGBNEAB for Information Systems. But funding is closely related to leadership. When Information
Systems become a priority funding increases.
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Conclusion The Information Systems capability of BGBNEAB units is generally low. The lack of doctrines, personnel training, equipment, infrastructure, and funding are all contributory to this condition. And because of this, BGBNEAB units would not be able to effectively and efficiently implement and manage information systems. Individually, some units may fare better in terms of materiel and funding, such as the 205th Tactical Helicopter Wing. Yet, the lack of knowledge and skills of its IT personnel still are still a blow to its capability. In addition, the development of Information Systems in BGBNEAB Units is dependent on the amount of support a Commander is willing to give. This is because tied in with a Commanders support are many of components needed for Information Systems such as organization, materiel, personnel, and funding which in turn lead to training and facilities.
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Recommendations Relevant Doctrines First and foremost, it must be understood that Information Systems are encompassing of all areas of an organization. And thus should not be treated as something that can be compartmentalized or set aside to be handled later on. By its very nature, Information Systems exist because of the relationships of the different aspects of an organization; operations, finance, personnel, and so on. It should become integral to every aspect of an organization. It is not only part of the whole, but also it cannot be separated from the whole. It is, therefore, vital that doctrines be drafted to embody this concept and propagated throughout the organization. Aside from the basic principles needed to implement, manage and develop Information Systems, the doctrines should also embody the
organizational structure of Information Management as well as its personnel. The personnel should be given an career track and Air Force Specialty Code to professionalize this technical field.
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An Information Systems Implementing Arm The integration of Information Systems into the Armed Forces should be centrally controlled and organizationally implemented. What this means is that all units of the command shall play a part in Information Systems, but control of the system shall remain at the highest level of the command. This entails that the implementation of Information Systems shall be done at all levels, and shall not be subject to any Commanders prerogative. It shall be the Air Force Commands prerogative and thus should be implemented by all. To ensure that the Commands thrusts on Information Systems are carried out, the Command should have an implementing arm. The 950th Communications, Electronics and Information Systems Group (950CEISG) is the Commanding Generals implementing arm when it comes to Information Systems. And yet its presence is only in Col Jesus Villamor Air Base. The 950CEISG should have nation-wide presence in all bases to ensure that Information Systems are being implemented as they should be and to provide assistance when needed. This nation-wide presence can be accomplished by establishing CEIS Squadrons in all bases that are administratively and operationally controlled by 950CEISG.
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CEIS/MIS Forums Collaboration is also essential in the development of Information Systems in the organization. Each base should establish a CEIS/MIS Forum where all CEIS/MIS Officers of units in that base are co-equal members. In that way issues and problems regarding Information Systems within that base may be discussed. These CEIS/MIS Forums shall be formal organizations/bodies recognized by higher authorities such as the Office of the Assistant Chief of Air Staff for CEIS. And in the absence of a CEIS Squadron, the CEIS/MIS Forum may act as an implementing arm, receiving instructions and resources directly from Headquarters Philippine Air Force.
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BIBLIOGRAPHY Air Force Dictionary. (2003).
APA
Style
Guide.
(2009).
Retrieved
from
http://healthlinks.washington.edu/hsl/styleguides/apa.html
End-User. (2010). In Answers.com Reference Answers. (n.d.) Retrieved on November 28, 2010 fromhttp://www.answers.com/topic/end-user
Calderon, J., & Gonzales, E. (2010) .Methods of Research and Thesis Writing. Mandaluyong: National Book Store.
Heeks, R. (2002). Failure, Success and Improvisation of Information Systems Projects in Developing Countries. (Working Paper). Institute for Development Policy and Management, University of Manchester. Retrieved from
http://unpan1.un.org/intradoc/groups/public/documents/nispacee/unpan015601.p df
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Information and Communications Technology. Reference Answers. (n.d.). Retrieved on
(2010). November
In Answers.com 30, 2010, from
http://www.answers.com/topic/information-and-communications-technology
Information Technology. Retrieved on
(2010).
In Answers.com Reference Answers. (n.d). 30, 2010 from
November
http://www.answers.com/topic/information-technology
Information System. (2010). Encyclopaedia Britanica online. (n.d.)Retrieved on November 30, 2010 from http://www.britannica.com/EBchecked/topic/287895/information-system
OBrien, J.
(2001).
Introduction to information Systems: Essentials for the
Internetworked E-Business Enterprise 10th Ed. New York, New York: McGraw Hill.
Official Homepage of the Philippine Defence Reform Program.
(2010).
Information Management Development Program, Retrieved Nov 28, 2010 from www.dnd.gov.ph/PDR-WEB/IMDP.html
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PAF Information Systems Strategic Plan. (2004).
Piccoli, g & Liu, I. (2007).
Achieving Efficiency and Effectiveness through
Systems. In Watson, R. (Ed.), Information Systems. Zurich, Switzerland: Global Text Project. Retrieved from
http://docs.globaltext.terry.uga.edu:8095/anonymous/webdav/Information%20Sys tems/Information%20Systems.pdf
Philippine Constitution. (1987).
Raosoft
Sample
Size
Calculator.
(2004).
Retrieved
from
http://www.raosoft.com/samplesize.html
Republic of the Philippines Department of National Defence, Memorandum Directive Number 01: Reorganizing the Department of National Defence.
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APPENDIX A
PDRP PMR Presentation and Manuscript
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APPENDIX B
Interview Guide Questions
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Research Title: The Information System Capability of Brigadier General Benito N Ebuen Air Base Units. Interview Questions for Division/Wing CEIS/MIS Officer
IT / INFOSYS ACCOMPLISHMENTS 1. Does the Division/Wing have any IT/Information Systems projects (past and present), and what are the status of these? 2. Was the project in-house or outsourced? 3. Does the Division/Wing run any applications? (include PAF-PMIS, etc)
DOCTRINES 4. What are the mission and functions of the CEIS Unit/Office? 5. What doctrines, directives, and SOPs guides the CEIS Unit/Office in its dayto-day operations? 6. Does the office write/publish any doctrines, directives or SOPs related to Information Systems? 7. If no, why not? 8. Does the unit document its InfoSys activities/projects? 9. If no, why not? ORGANIZATION 10. What is the name/title of the CEIS Unit/Office? 11. Where is the CEIS Unit/Office in the Division/Wing Organizational Structure? 12. What is the CEIS Unit/Offices organizational structure? TRAINING 13. Does the Division/Wing conduct IT/InfoSys Related training to its personnel? 14. Do CEIS personnel receive training? From where? 15. Is the training current / up-to-date? 16. Are the training new or repetitions of old training?
MATERIEL 17. How many computers are there in the Division/Wing headquarters? 18. When were the computers procured?
95
19. What are the specs of the computers? 20. What other IT equipment does the Division/Wing headquarters have? PERSONNEL How many CEIS/IT personnel are there? What are the qualifications of the CEIS/IT personnel? (survey) What are the functions and roles of the CEIS/IT personnel? Do CEIS/IT personnel perform other functions/duties? What? LEADERSHIP Is the CEIS/IT Officer able to initiate IT related projects? Why or why not? Does the CEIS/IT Officer make recommendations/plan related to InfoSys? Do they get approved? Why or why not? Is the Division/Wing Commander keen on IT/InfoSys? Does he prioritize IT/Infosys Projects? Does the Division/Wing Commander support IT/InfoSys initiatives? Was IT/InfoSys a priority for previous Commanders? Why or why not?
21. 22. 23. 24.
25. 26. 27. 28. 29.
FACILITIES 30. Does the Division/Wing have its own network? Who maintains it? 31. Does the Division/Wing have a website? Who hosts/maintains it? 32. What IT/InfoSys facilities does the Division/Wing have? How are they maintained? FUNDING 33. Is IT/InfoSys part of the Division/Wings APP? 34. How much / what percentage of the APP is programmed for IT/InfoSys? 35. Was it all used for IT/InfoSys? How much was used?
96
APPENDIX C
Survey Questionnaire
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Survey Questionnaire Name (optional): Rank: Age: Educational attainment / course: Unit/Office:
Instructions: The following survey aims to determine the perceived IT skill and knowledge level of personnel in BGBNEAB. Kindly rate yourself according to the skills or knowledge listed below by putting an X mark on the appropriate column. Ratings: 1 no skill or knowledge (no idea at all) 2 have an idea but no working knowledge or skill 3 some skill or knowledge, but cannot work unassisted/alone 4 has working skill or knowledge, can work alone 5 high amount of skill or knowledge (expert) 1 2 3 4 5
Skill / Knowledge Set 1. Operating systems Windows Macintosh Linux (specify distro): Others (specify): Others (specify): Microsoft Word Open Office Write Google Docs Others (specify): Others (specify):
2. Word Processing
98
3. Spreadsheets 4. Database 6. Internet Search / Research Email Uploading / downloading files Social Networking (Facebook, Friendster, etc) Others (specify): Others (specify): Microsoft Access Open Office Base Others (specify): Others (specify): Microsoft Outlook Google Calendar Others (specify): Others (specify): Microsoft Excel Open Office Calc Google Docs Others (specify): Others (specify):
5. Calendar / Scheduling
Kindly answer the following questions by putting an X mark in the box with most the appropriate answer. 1. Do you use the internet or go online?
Yes
No
99
2. How often do you go online? (select only one answer)
3. What do you usually do online? (more than one answer is allowed)
Never Once a week Every 3-4 days Everyday Web Surfing / Research Email Social Networking (Facebook,
Friendster, etc)
Others (specify)
4. 5. 6. 7. 8. Do you have your own email account? Are you comfortable working with computers/IT? Do you have difficulty using new software applications? Do you want to know more about computers/IT?
Are you aware that the AFP and PAF are interconnected through a computer network? 9. Are you aware that the PAF is computerizing and creating various online systems for day-to-day processes? (ie Personnel, Supply and Logistics, etc) 10. In your opinion, would you want or welcome these online management systems? 11. Do you think that your unit is ready to adopt online management systems?
Yes Yes Yes Yes Yes Yes Yes Yes
No No No No No No No No
100
Lack of IT Personnel Non-IT Personnel lack computer

12. If not, why?
Lack of IT Equipment Lack of IT Facilities Others (specify)
knowledge and skills
101
APPENDIX D
Questionnaire for IT/CEIS Personnel
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Questionnaire for IT/CEIS Personnel Name (optional): Rank: Age: Educational attainment / course: IT/InfoSys Related Training/Seminar (if any):
Instructions: The following survey aims to determine the perceived skill and knowledge level of IT/CEIS personnel. Kindly rate yourself according to the skills or knowledge listed below by putting an X mark on the appropriate column. Ratings: 1 no skill or knowledge (no idea at all) 2 have an idea but no working knowledge or skill 3 some skill or knowledge, but cannot work unassisted/alone 4 has working skill or knowledge, can work alone 5 high amount of skill or knowledge (expert) Skill / Knowledge Set 1. Computer hardware knowledge and understanding 2. Computer hardware assembly and troubleshooting 3. Computer operating system installation Windows Macintosh Linux (specify distro): Others (specify): Others (specify): Others (specify): Windows Macintosh
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4. Computer operating system troubleshooting
Linux (specify distro): Others (specify): Others (specify): Others (specify):
5. Wired and Wireless Network Setup 6. Network troubleshooting 7. Programming Turbo C / C++ Visual Basic PHP Pascal Others (specify): Others (specify): Others (specify):
8. Systems Analysis
Kindly answer the following questions by putting an X mark in the box with most the appropriate answer. 1. Do you use the internet or go online?
Yes
No
2. How often do you go online? (select only one answer)
Never Once a week Every 3-4 days Everyday
104
3. What do you usually do online? (more than one answer is allowed)
Web Surfing / Research Email Social Networking (Facebook,

Friendster, etc)
Others (specify)
4. 5. 6. 7. 8. Do you have your own email account? Are you comfortable working with computers/IT? Do you have difficulty using new software applications? Do you want to know more about computers/IT?
Are you aware that the AFP and PAF are interconnected through a computer network? 9. Are you aware that the PAF is computerizing and creating various online systems for day-to-day processes? (ie Personnel, Supply and Logistics, etc) 10. In your opinion, would you want or welcome these online management systems? 11. Do you think that your unit is ready to adopt online management systems?
Yes Yes Yes Yes Yes Yes Yes Yes
No No No No No No No No
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Lack of IT Personnel Non-IT Personnel lack computer

12. If not, why?
Lack of IT Equipment Lack of IT Facilities Others (specify)
knowledge and skills
Please list down any other IT/Computer skill you may have that is not listed above.
106
APPENDIX E
IT Inventory Report
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APPENDIX F
Results of Survey
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AFOS 2010
2AD Results Word 4 32 21 65.625 1 3.125 0 0 5 15.625 21 65.625 5 15.625 Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0 Excel 4 32 14 43.75 0 0 4 12.5 14 43.75 14 43.75 0 0
Mode Count Total Count Mode Count Percentage Count 1 Percentage 1 Count 2 Percentage 2 Count 3 Percentage 3 Count 4 Percentage 4 Count 5 Percentage 5
Operating Systems Win Mac Linux Other Other 4 1 1 1 1 32 32 32 32 32 19 13 15 31 32 59.375 40.63 46.875 96.875 100 1 13 15 31 32 3.125 40.63 46.875 96.875 100 1 7 6 1 0 3.125 21.88 18.75 3.125 0 7 10 9 0 0 21.875 31.25 28.125 0 0 19 2 1 0 0 59.375 6.25 3.125 0 0 4 0 0 0 0 12.5 0 0 0 0
Word Processing Write Docs Other 4 4 1 32 32 32 14 13 31 43.75 40.625 96.875 2 4 31 6.25 12.5 96.875 4 3 0 12.5 9.375 0 10 11 1 31.25 34.375 3.125 14 13 0 43.75 40.625 0 2 1 0 6.25 3.125 0
Speadshee Calc Docs 3 3 32 32 12 13 37.5 40.63 9 11 28.13 34.38 3 2 9.375 6.25 12 13 37.5 40.63 8 6 25 18.75 0 0 0 0
113
AFOS 2010
ets Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0 Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0 Outlook 3 32 15 46.875 6 18.75 5 15.625 15 46.875 5 15.625 0 0 Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0 Search 4 32 16 50 2 6.25 0 0 10 31.25 16 50 4 12.5 Email 4 32 17 53.125 1 3.125 1 3.125 8 25 17 53.125 5 15.625
Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0
Access 3 32 15 46.875 7 21.875 3 9.375 15 46.875 7 21.875 0 0
Database Base Other 3 1 32 32 16 31 50 96.875 10 31 31.25 96.875 2 1 6.25 3.125 16 0 50 0 4 0 12.5 0 0 0 0 0
Calendar Calendar Other 3 1 32 32 16 32 50 100 9 32 28.125 100 5 0 15.625 0 16 0 50 0 2 0 6.25 0 0 0 0 0
Inte up/down 4 32 15 46.875 3 9.375 0 0 10 31.25 15 46.875 4 12.5
114
AFOS 2010
rnet SocNet 4 32 15 46.875 7 21.875 0 0 6 18.75 15 46.875 4 12.5 Q1 1 31 30 96.77419 30 96.77419 1 3.225806 0 0 0 0 0 0 4 32 11 34.375 2 6.25 9 28.125 10 31.25 11 34.375 0 0 A1 1 32 23 71.875 23 71.875 9 28.125 0 0 0 0 0 0 1 32 30 93.75 30 93.75 2 6.25 0 0 0 0 0 0 1 32 30 93.75 30 93.75 2 6.25 0 0 0 0 0 0 1 32 18 56.25 18 56.25 14 43.75 0 0 0 0 0 0 A2 1 32 25 78.125 25 78.125 7 21.875 0 0 0 0 0 0 A3 1 32 19 59.375 19 59.375 7 21.875 6 18.75 0 0 0 0 A4 2 32 22 68.75 10 31.25 22 68.75 0 0 0 0 0 0 Q2 Q4 Q5 Q6
Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0
Other 1 32 32 100 32 100 0 0 0 0 0 0 0 0
Q3
115
Q7 1 26 26 #DIV/0! 6 #DIV/0! 0 #DIV/0! 0 #DIV/0! 0 #DIV/0! 1 32 32 100 32 100 0 0 0 0 0 0 0 0 A1 2 32 19 59.375 13 40.625 19 59.375 0 0 0 0 0 0 A2 1 32 20 62.5 20 62.5 12 37.5 0 0 0 0 0 0 A4 1 32 20 62.5 20 62.5 12 37.5 0 0 0 0 0 0 A5 2 32 32 100 0 0 32 100 0 0 0 0 0 0
AFOS 2010
Q8
Q9
Q10
Q11
1 32 30 93.75 30 93.75 2 6.25 0 0 0 0 0 0
1 32 29 90.625 29 90.625 3 9.375 0 0 0 0 0 0
1 32 27 84.375 27 84.375 5 15.625 0 0 0 0 0 0
Q12 A3 1 32 21 65.625 21 65.625 11 34.375 0 0 0 0 0 0
116
AFOS 2010
560ABW Results Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0
Operating Systems Word Processing Win Mac Linux Other Other Word Write Docs Other 4 1 1 1 1 4 1 1 1 18 18 18 18 18 18 18 18 18 9 11 12 17 18 12 6 8 18 50 61.111 66.667 94.444 100 66.6667 33.3333 44.4444 100 0 11 12 17 18 0 6 8 18 0 61.111 66.667 94.444 100 0 33.3333 44.4444 100 2 5 5 0 0 1 3 2 0 11.111 27.778 27.778 0 0 5.55556 16.6667 11.1111 0 3 2 1 0 0 0 4 6 0 16.667 11.111 5.5556 0 0 0 22.2222 33.3333 0 9 0 0 0 0 12 3 1 0 50 0 0 0 0 66.6667 16.6667 5.55556 0 4 0 0 1 0 5 2 1 0 22.222 0 0 5.5556 0 27.7778 11.1111 5.55556 0
Speadshee Excel Calc Docs 4 1 1 18 18 18 9 10 8 50 55.556 44.44 2 10 8 11.111 55.556 44.44 2 1 4 11.111 5.5556 22.22 0 2 4 0 11.111 22.22 9 3 0 50 16.667 0 5 2 2 27.778 11.111 11.11
117
AFOS 2010
ets Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0 Other 1 18 14 77.778 14 77.778 1 5.5556 0 0 3 16.667 0 0 Outlook 4 18 10 55.55556 3 16.66667 1 5.555556 3 16.66667 10 55.55556 1 5.555556 Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0 Search 4 18 10 55.55556 1 5.555556 0 0 0 0 10 55.55556 7 38.88889 Email 4 18 10 55.55556 1 5.555556 0 0 0 0 10 55.55556 7 38.88889
Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0
Access 3 18 7 38.8889 4 22.2222 0 0 7 38.8889 7 38.8889 0 0
Database Base Other 1 1 18 18 12 14 66.6667 77.778 12 14 66.6667 77.778 4 1 22.2222 5.5556 2 0 11.1111 0 0 3 0 16.667 0 0 0 0
Calendar Calendar Other 1 1 18 18 8 18 44.44444 100 8 18 44.44444 100 3 0 16.66667 0 5 0 27.77778 0 2 0 11.11111 0 0 0 0 0
Inte up/down 5 18 7 38.88889 1 5.555556 0 0 3 16.66667 7 38.88889 7 38.88889
118
AFOS 2010
rnet SocNet 4 18 10 55.55556 1 5.555556 0 0 0 0 10 55.55556 7 38.88889 A1 A2 A3 1 4 1 1 1 18 18 18 18 18 17 9 13 12 17 94.44444 50 72.22222 66.66667 94.44444 17 1 13 12 17 94.44444 5.555556 72.22222 66.66667 94.44444 1 0 5 6 1 5.555556 0 27.77778 33.33333 5.555556 0 8 0 0 0 0 44.44444 0 0 0 0 9 0 0 0 0 50 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 2 18 18 18 17 17 12 94.44444 94.44444 66.66667 17 17 6 94.44444 94.44444 33.33333 1 1 12 5.555556 5.555556 66.66667 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Q1 A4 2 18 18 100 0 0 18 100 0 0 0 0 0 0 Q2 Q4 Q5 Q6
Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0
Other 1 18 18 100 18 100 0 0 0 0 0 0 0 0
Q3
119
AFOS 2010
Q7 1 18 18 100 18 100 0 0 0 0 0 0 0 0 2 18 15 83.33333 3 16.66667 15 83.33333 0 0 0 0 0 0 A1 1 11 11 100 11 100 0 0 0 0 0 0 0 0 A2 1 11 11 100 11 100 0 0 0 0 0 0 0 0 A4 1 16 16 100 16 100 0 0 0 0 0 0 0 0 A5 #N/A 1 0 0 1 100 0 0 0 0 0 0 0 0
Q8
Q9
Q10
Q11
1 1 1 18 18 18 17 16 14 94.44444 88.88889 77.77778 17 16 14 94.44444 88.88889 77.77778 1 2 4 5.555556 11.11111 22.22222 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Q12 A3 1 16 16 100 16 100 0 0 0 0 0 0 0 0
120
AFOS 2010
220AW Results
Win 4 45 21 46.66667 1 2.222222 4 8.888889 9 20 21 46.66667 10 22.22222
Operating Systems Word Processing Speadshee Mac Linux Other Other Word Write Docs Other Other Excel Calc Docs 1 1 1 1 5 1 1 1 1 4 1 1 44 44 44 44 44 44 44 44 44 44 44 44 27 30 45 45 19 16 20 45 45 20 19 22 61.36 68.182 102.27 102.27 43.1818 36.3636 45.455 102.27 102.27 45.455 43.18 50 27 30 45 45 0 16 20 45 45 0 19 22 61.36 68.182 102.27 102.27 0 36.3636 45.455 102.27 102.27 0 43.18 50 8 8 0 0 2 7 5 0 0 6 8 4 18.18 18.182 0 0 4.54545 15.9091 11.364 0 0 13.636 18.18 9.091 8 5 0 0 6 10 7 0 0 9 7 7 18.18 11.364 0 0 13.6364 22.7273 15.909 0 0 20.455 15.91 15.91 0 2 0 0 18 8 10 0 0 20 9 10 0 4.5455 0 0 40.9091 18.1818 22.727 0 0 45.455 20.45 22.73 2 0 0 0 19 4 3 0 0 10 2 2 4.545 0 0 0 43.1818 9.09091 6.8182 0 0 22.727 4.545 4.545
121
AFOS 2010
ets Database Calendar Inte Other Other Access Base Other Other Outlook Calendar Other Other Search Email up/down 1 1 1 1 1 1 1 1 1 1 5 5 5 44 44 44 44 44 44 44 44 44 44 44 44 44 45 45 15 24 44 45 17 18 45 45 20 19 17 102.27 102.27 34.0909 54.545 100 102.27 38.63636 40.90909 102.2727 102.2727 45.45455 43.18182 38.63636 45 45 15 24 44 45 17 18 45 45 3 3 5 102.27 102.27 34.0909 54.545 100 102.27 38.63636 40.90909 102.2727 102.2727 6.818182 6.818182 11.36364 0 0 6 8 1 0 11 9 0 0 1 1 2 0 0 13.6364 18.182 2.2727 0 25 20.45455 0 0 2.272727 2.272727 4.545455 0 0 9 8 0 0 9 12 0 0 6 7 9 0 0 20.4545 18.182 0 0 20.45455 27.27273 0 0 13.63636 15.90909 20.45455 0 0 12 3 0 0 6 5 0 0 15 15 12 0 0 27.2727 6.8182 0 0 13.63636 11.36364 0 0 34.09091 34.09091 27.27273 0 0 3 2 0 0 2 1 0 0 20 19 17 0 0 6.81818 4.5455 0 0 4.545455 2.272727 0 0 45.45455 43.18182 38.63636
122
AFOS 2010
rnet Q3 Q1 Q2 Q4 Q5 Q6 SocNet Other Other A1 A2 A3 A4 5 1 1 1 4 1 1 1 2 1 1 2 44 44 44 44 44 44 44 44 44 44 44 44 20 44 45 45 19 32 34 32 43 44 41 22 45.45455 100 102.2727 102.2727 43.18182 72.72727 77.27273 72.72727 97.72727 100 93.18182 50 6 44 45 45 4 32 34 32 2 44 41 23 13.63636 100 102.2727 102.2727 9.090909 72.72727 77.27273 72.72727 4.545455 100 93.18182 52.27273 2 0 0 0 11 13 11 13 43 1 4 22 4.545455 0 0 0 25 29.54545 25 29.54545 97.72727 2.272727 9.090909 50 4 0 0 0 11 0 0 0 0 0 0 0 9.090909 0 0 0 25 0 0 0 0 0 0 0 13 0 0 0 19 0 0 0 0 0 0 0 29.54545 0 0 0 43.18182 0 0 0 0 0 0 0 20 1 0 0 0 0 0 0 0 0 0 0 45.45455 2.272727 0 0 0 0 0 0 0 0 0 0
123
AFOS 2010
Q7 A1 1 14 14 100 14 100 0 0 0 0 0 0 0 0 A2 1 4 4 100 4 100 0 0 0 0 0 0 0 0 A4 1 11 11 100 11 100 0 0 0 0 0 0 0 0 A5 1 2 2 100 2 100 0 0 0 0 0 0 0 0
Q8
Q9
Q10
Q11
1 1 1 1 1 44 44 44 44 44 44 38 35 41 28 100 86.36364 79.54545 63.63636 44 38 35 41 28 100 86.36364 79.54545 93.18182 63.63636 1 7 10 4 17 2.272727 15.90909 22.72727 9.090909 38.63636 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Q12 A3 1 13 13 100 13 100 0 0 0 0 0 0 0 0
124
AFOS 2010
205THW Results Other 1 55 50 90.909 50 90.909 0 0 5 9.0909 0 0 0 0 Word 4 55 30 54.5455 2 3.63636 2 3.63636 11 20 30 54.5455 10 18.1818 Other 1 55 53 96.364 53 96.364 0 0 1 1.8182 0 0 1 1.8182 Excel 4 55 27 49.091 3 5.4545 3 5.4545 20 36.364 27 49.091 2 3.6364
Win 4 55 24 43.636 4 7.2727 3 5.4545 18 32.727 24 43.636 6 10.909
Operating Systems Mac Linux Other 1 1 1 55 55 55 29 31 50 52.73 56.364 90.909 29 31 50 52.73 56.364 90.909 18 13 0 32.73 23.636 0 6 10 4 10.91 18.182 7.2727 2 1 1 3.636 1.8182 1.8182 0 0 0 0 0 0
Word Processing Write Docs Other 4 2 1 55 55 55 14 14 51 25.4545 25.455 92.727 14 13 51 25.4545 23.636 92.727 13 14 0 23.6364 25.455 0 11 13 3 20 23.636 5.4545 14 12 0 25.4545 21.818 0 3 3 1 5.45455 5.4545 1.8182
Speadshee Calc Docs 3 2 55 55 16 17 29.09 30.91 15 16 27.27 29.09 14 17 25.45 30.91 16 14 29.09 25.45 9 7 16.36 12.73 1 1 1.818 1.818
125
AFOS 2010
ets Other 1 55 53 96.364 53 96.364 0 0 1 1.8182 1 1.8182 0 0 Other 1 55 53 96.364 53 96.364 0 0 1 1.8182 1 1.8182 0 0 Outlook 3 55 18 32.72727 14 25.45455 10 18.18182 18 32.72727 11 20 2 3.636364 Other 1 55 53 96.36364 53 96.36364 1 1.818182 0 0 0 0 1 1.818182 Search 4 55 31 56.36364 4 7.272727 0 0 9 16.36364 31 56.36364 11 20 Email 4 55 29 52.72727 2 3.636364 1 1.818182 12 21.81818 29 52.72727 11 20
Other 1 55 53 96.364 53 96.364 0 0 1 1.8182 1 1.8182 0 0
Access 3 55 19 34.5455 13 23.6364 13 23.6364 19 34.5455 8 14.5455 2 3.63636
Database Base Other 1 1 55 55 19 53 34.545 96.364 19 53 34.545 96.364 13 0 23.636 0 17 1 30.909 1.8182 4 1 7.2727 1.8182 2 0 3.6364 0
Calendar Calendar Other 3 1 55 55 16 53 29.09091 96.36364 11 53 20 96.36364 16 1 29.09091 1.818182 16 0 29.09091 0 8 0 14.54545 0 4 1 7.272727 1.818182
Inte up/down 4 55 29 52.72727 2 3.636364 2 3.636364 12 21.81818 29 52.72727 10 18.18182
126
AFOS 2010
rnet SocNet 4 55 29 52.72727 4 7.272727 2 3.636364 8 14.54545 29 52.72727 12 21.81818 Q1 A3 1 55 44 80 44 80 11 20 0 0 0 0 0 0 Q2 Q4 Q5 Q6 A4 2 1 1 1 54 55 55 55 49 52 51 28 90.74074 94.54545 92.72727 50.90909 5 52 51 28 9.259259 94.54545 92.72727 50.90909 49 3 4 27 90.74074 5.454545 7.272727 49.09091 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 1 55 51 92.72727 51 92.72727 2 3.636364 1 1.818182 0 0 1 1.818182
Other A1 A2 1 1 3 1 1 55 55 55 55 55 51 54 26 40 40 92.72727 98.18182 47.27273 72.72727 72.72727 51 54 1 40 40 92.72727 98.18182 1.818182 72.72727 72.72727 2 1 9 15 15 3.636364 1.818182 16.36364 27.27273 27.27273 1 0 26 0 0 1.818182 0 47.27273 0 0 0 0 19 0 0 0 0 34.54545 0 0 1 0 0 0 0 1.818182 0 0 0 0
Q3
127
AFOS 2010
Q7 A1 1 7 7 100 7 100 0 0 0 0 0 0 0 0 A2 1 3 3 100 3 100 0 0 0 0 0 0 0 0 A4 1 4 4 100 4 100 0 0 0 0 0 0 0 0 A5 #N/A 0 0 #DIV/0! 0 #DIV/0! 0 #DIV/0! 0 #DIV/0! 0 #DIV/0! 0 #DIV/0!
Q8
Q9
Q10
Q11
1 1 1 1 1 55 55 55 55 55 52 41 45 52 52 94.54545 74.54545 81.81818 94.54545 94.54545 52 41 45 52 52 94.54545 74.54545 81.81818 94.54545 94.54545 3 14 10 3 3 5.454545 25.45455 18.18182 5.454545 5.454545 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Q12 A3 1 6 6 100 6 100 0 0 0 0 0 0 0 0
128
AFOS 2010
Total Results Other 1 150 148 98.667 148 98.667 0 0 1 0.6667 0 0 1 0.6667 Excel 4 150 70 46.667 5 3.3333 15 10 43 28.667 70 46.667 17 11.333
Win 4 150 73 48.667 6 4 10 6.6667 37 24.667 73 48.667 24 16
Operating Systems Mac Linux Other 1 1 1 150 150 150 80 88 143 53.33 58.667 95.333 80 88 143 53.33 58.667 95.333 38 32 1 25.33 21.333 0.6667 26 25 4 17.33 16.667 2.6667 4 4 1 2.667 2.6667 0.6667 2 0 1 1.333 0 0.6667
Word Processing Other Word Write Docs Other 1 4 4 1 1 150 150 150 150 150 145 81 39 45 145 96.667 54 26 30 96.667 145 3 38 45 145 96.667 2 25.3333 30 96.667 0 5 27 24 0 0 3.33333 18 16 0 5 22 35 37 4 3.3333 14.6667 23.3333 24.667 2.6667 0 81 39 36 0 0 54 26 24 0 0 39 11 8 1 0 26 7.33333 5.3333 0.6667
Speadshee Calc Docs 1 1 150 150 53 57 35.33 38 53 57 35.33 38 26 27 17.33 18 37 38 24.67 25.33 29 23 19.33 15.33 5 5 3.333 3.333
129
AFOS 2010
ets Other 1 150 148 98.667 148 98.667 0 0 1 0.6667 1 0.6667 0 0
Other 1 150 148 98.667 148 98.667 0 0 1 0.6667 1 0.6667 0 0
Access 3 150 50 33.3333 39 26 22 14.6667 50 33.3333 34 22.6667 5 3.33333
Database Calendar Base Other Other Outlook Calendar Other 1 1 1 3 3 1 150 150 150 150 150 150 65 142 144 45 49 148 43.333 94.667 96 30 32.66667 98.66667 65 142 144 40 46 148 43.333 94.667 96 26.66667 30.66667 98.66667 27 3 1 27 33 1 18 2 0.6667 18 22 0.666667 43 1 1 45 49 0 28.667 0.6667 0.6667 30 32.66667 0 11 4 4 32 17 0 7.3333 2.6667 2.6667 21.33333 11.33333 0 4 0 0 5 5 1 2.6667 0 0 3.333333 3.333333 0.666667
Inte Other Search Email up/down 1 4 4 4 150 150 150 150 148 72 71 63 98.66667 48 47.33333 42 148 10 7 11 98.66667 6.666667 4.666667 7.333333 1 1 3 4 0.666667 0.666667 2 2.666667 0 25 27 34 0 16.66667 18 22.66667 0 72 71 63 0 48 47.33333 42 1 42 42 38 0.666667 28 28 25.33333
130
AFOS 2010
rnet SocNet 4 150 67 44.66667 18 12 4 2.666667 18 12 67 44.66667 43 28.66667 Q1 A1 1 150 108 72 108 72 42 28 0 0 0 0 0 0 2 150 75 50 75 50 75 50 0 0 0 0 0 0 A2 1 150 111 74 111 74 39 26 0 0 0 0 0 0 Q2 Q4 Q5 A3 A4 1 2 1 1 150 149 150 150 112 132 143 139 74.66667 88.5906 95.33333 92.66667 112 17 143 139 74.66667 11.4094 95.33333 92.66667 32 132 7 11 21.33333 88.5906 4.666667 7.333333 6 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Q6
Other 1 150 145 96.66667 145 96.66667 2 1.333333 1 0.666667 0 0 2 1.333333
Other 1 1 4 150 149 150 146 146 58 97.33333 97.98658 38.66667 146 146 8 97.33333 97.98658 5.333333 2 3 29 1.333333 2.013423 19.33333 1 0 55 0.666667 0 36.66667 0 0 58 0 0 38.66667 1 0 0 0.666667 0 0
Q3
131
AFOS 2010
Q7 A1 1 44 44 100 44 100 0 0 0 0 0 0 0 0 A2 1 38 38 100 38 100 0 0 0 0 0 0 0 0 A4 1 51 51 100 51 100 0 0 0 0 0 0 0 0 A5 1 3 3 100 3 100 0 0 0 0 0 0 0 0
Q8
Q9
Q10
Q11
1 1 1 1 1 150 150 150 150 150 143 124 121 143 109 95.33333 82.66667 80.66667 95.33333 72.66667 143 124 121 143 109 95.33333 82.66667 80.66667 95.33333 72.66667 7 26 29 7 41 4.666667 17.33333 19.33333 4.666667 27.33333 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Q12 A3 1 56 56 100 56 100 0 0 0 0 0 0 0 0
132
Authors Curriculum Vitae
AFOS 2010
133
Curriculum Vitae CPT ALVIN JAY A CAPINGUIAN

Education CPT ALVIN JAY A CAPINGUIAN completed his Bachelors Degree in Secondary Education, Majoring in Physics, at the University of the Philippines Diliman in 1997. In 2009, he started his Post Graduate Diploma in Computer Science at the University of the Philippines Open University. Work Experience Prior to entering the Philippine Air Force, he was employed at The Fourth R as a Curriculum Developer on Computer Aided Instruction (CAI). He was involved in the integration of computers as tools for teaching High School Science subjects. In 2003, CPT CAPINGUIAN graduated as a Military Pilot from the Philippine Air Force Flying School and was subsequently assigned at the 205th Tactical Helicopter Wing (205THW). He was designated the Chief of the Management Information Systems Office in 2005 and was responsible for the establishment of the 205THW Wide Area Network and website. CPT CAPINGUIAN was also instrumental in the accomplishment of many Information Technology projects. Awards Due to his work CPT CAPINGUIAN was recognized as the 205THW Officer of the Year for 2007 and 2009. He also received the Philippine Air Force Flying School Alumni Association Inc. Golden Aviator Award for Special Fields (Information Technology) and the Philippine Air Force Aviation Cadet and Officer Candidate (PAF-ACES) Haribon Award for Operation Management in Information Systems.
134

The Information Systems Capability of Brigadier General Benito N Ebuen Air Base Units

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The Information Systems Capability of Brigadier General Benito N Ebuen Air Base Units

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PHILIPPINE AIR FORCE AIR EDUCATION AND TRAINING COMMAND AIR FORCE OFFICER SCHOOL Col Jesus Villamor,

A Commandants Paper Submitted by CPT ALVIN JAY A CAPINGUIAN PAF

ENDORSEMENT AND CERTIFICATION

CPT BENEDICT A BODEGON PAF Course Director

______________________________ MRS MARILOU E RANARIO MMPA Member

_____________________________ CPT MAY MARIE A SEGOVIA PAF Member

_______________________________________ LT COLONEL ENRICO B CANAYA PAF (GSC) Commandant

For their assistance

This work is dedicated to my wife, Maya, my source of inspiration and strength.

This study utilized the DOTMPLFF-model

CHAPTER 5: Summary, Conclusions and Recommendations Summary of Findings.. Conclusion. Recommendations .. 66 69 70

Appendix A: Appendix B: Appendix C: Appendix D: Appendix E: Appendix F:

76 94 97 102 107 112

Authors Curriculum Vitae...

Information Systems to remain competitive and relevant.

attributes of information quality in the table below.

DOTMPLFF model in analyzing the APFs preparedness in undertaking a project.

Doctrines Organization Training Materiel Personnel Leadership Facilities Funding

Information Management Development Program

Listed below are the offices where surveys were conducted.

50 50 50 50 66.67 66.67 57.14 75 66.67 59.26

Table 2. The offices and number of personnel from the 2

Air Division that participated in the survey.

62.5 25 100 100 100 66.67

60.87 57.14 53.33 42.86 66.67 100 100 50 60

60 100 80 50 44.44 75 57.14 66.67 66.67 100 60 100 71.43 64.38

CHAPTER 2 REVIEW OF RELATED LITERATURE

Framework. Information Systems being a

relatively new field in the Armed Forces has

CHAPTER 3 RESEARCH DESIGN AND METHODS

The Research Methodology is illustrated in the diagram below:

Interview Interview Observation

Assessment and Recommendations

Figure 5. The Research Methodology

Actual Number of Assigned Personnel

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

2nd Air Division

Margin of Error = 10%

Confidence Level = 95%

Actual Number of Assigned Personnel

Margin of Error = 11%

Conficence Level = 95%

Actual Number of Assigned Personnel

220th Airlift Wing

220th Airlift Wing

220th Airlift Wing

220th Airlift Wing

220th Airlift Wing

220th Airlift Wing

220th Airlift Wing

Wing Safety Office Office of the Wing Sgt Major MISO

220th Airlift Wing

220th Airlift Wing

Margin of Error = 7.6

Confidence Level = 95%

Actual Number of Assigned Personnel