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DWD Bulletin - January 25, 2013

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SECRETARY'S COLUMN Dear Colleagues: We are off to a great start for 2013, and the excitement and eagerness to meet the challenges of the day were especially evident as Governor Walker delivered his State of the State address, Tuesday, January 15. He set forth five priorities for this year and next. The number one priority: Create jobs. Another key priority: Develop the workforce. If youve only read news accounts of his address, I would encourage you to read it in its entirety. We are central to his agenda, one that will benefit everyone with continued economic expansion, job growth and a brighter future. Along with our partners and stakeholders, we prepared the way last year with a series of briefings, hearings and discussions, seeking bold solutions to problems that predate this administration. With his state address, the Governor provided an outline of bold initiatives and reforms to come in the budget he will soon present to the Legislature and public. The excitement and optimism are apparent elsewhere. Recently it was my privilege to be part of a graduation ceremony at Moraine Park Technical College in Fond du Lac. On Friday, January 11, MPTC awarded certificates to 12 individuals who completed a challenging 15-week training program, the colleges Computer Numerical Control (CNC) Machinist Boot Camp. The graduates included one woman, Diane Stepp, unemployed since last August. With her training, she now has a job, and during his state address, Governor Walker introduced her to the applause of all assembled. Among other highlights for me this month was an event here at DWD. Before attending the Governors state address January 15, I and others on our leadership team gathered to honor senior staff. This, of course, was the Length of Service awards ceremony that we initially scheduled for December 20, but had to postpone due to blizzard conditions. It was worth the wait. In all, we honored nearly 90 individuals with 20, 25, 30, 35 and 40 years of service. The honorees Pictured with Secretary Newson are Theresa Loerke, included DVR Administrator Mike Greco; Antonette Liddy, Maria Reiland, Mike Greco and Jeanne Antonette Liddy, also of DVR; Theresa Marcks. Loerke and Maria Reiland, both of Employment and Training, and Jeanne Marcks, of Unemployment Insurance, all having achieved 40 years of state service. As you can see from the photo, it was a happy occasion. For additional photos, see the Length of Service Awards Ceremony photos. Although thanks and congratulations were offered personally at the awards ceremony, I want to

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Bulletin Extra: Photos from DWD Length of Service Awards C...

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Bulletin Extra: Photos from DWD Length of Service Awards Ceremony


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Pictured with Secretary Newson are LOS recipients with 40 years of service: Theresa Loerke, Antonette Liddy, Maria Reiland, Mike Greco and Jeanne Marcks.

Pictured with Secretary Newson are LOS recipients with 35 Years of Service: Glenda Jo Johnson, Marlene Duffield, Carolyn Gormican, Cheryl Wolfgram, Karen Pfeil and Dennis Daggett. 20

Pictured with Secretary Newson is the Ginevra Ewers, the lone 30-year LOS recipient, and to her left are HR Manager Lynda Hanold and ASD Administrator Kathleen Reed. 20

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Pictured with Secretary Newson are 25-year LOS recipients: Susan Hembrook, Rick Roggenbauer, Gary Olstad, Debbie Clay, Scott Fromader, Randy Sunde and Brian Davalt.

ASD LOS recipients pictured with Secretary Newson and ASD Administrator Kitty Reed: Jon Lambert, Secretary Newson, Marshall Thornton, Bonnie Benson, Diane Moyer and ASD Administrator Kitty Reed. 20

DET LOS recipients pictured with Secretary Newson and DET Administrator Lisa Boyd are: Kelly Aschebrook, Secretary Newson, Ken Moore, Bill Zillmer, Mary Pierce, DET Administrator Boyd, Susan Hanson and Joan Kilian Ikeler. 20

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ERD LOS recipients pictured between Secretary Newson and ERD Administrator Joe Handrick are Larry Jakubowski and Jim Chiolino.

UI LOS recipients pictured between Secretary Newson and UI Administrator Bob Rodriguez are Janet Sausen, Laurie Boehlke and Diane King.

DVR LOS recipients pictured between Secretary Newson and DVR Administrator Mike Greco are: Kathleen Enders, Angela Boutwell-Cook, Cliff Wollin and Judy Heck.

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DWD Bulletin - January 25, 2013

https://workweb.dwd.state.wi.us/bulletin/

once again express my appreciation to all recipients. And I want to thank all of you as well for your service to the public as we work together, under Governor Walkers leadership, to move Wisconsin forward.

Reggie Newson Secretary DWD In The News todaystmj4.com State helps former Waukesha Golden Guernsey workers fdlreporter.com MPTC boot camp graduate honored by Gov. Walker greenbaypressgazette.com States makes $1.2 million available for retraining livinglakecounty.com Sussex Power Test commended by DWD secretary for manufacturing program sussex.patch.com Power Test Inc. Launches Entry-level Machinists Training Program Wellness Day at DWD A BIG SUCCESS! DWD sponsored a Wellness Day on January 16, 2013, with events in various offices around the state. MADISON GEF-1 sponsored a Health Fair, with exhibitors representing a variety of disciplines including nutrition, mental health, holistic medicine, fitness, chiropractic medicine, state health maintenance organizations, breast cancer recovery, American Red Cross, pain management, and Alzheimers and dementia. We also offered 10-minute chair massages for a small fee. Almost 300 staff members visited the exhibits or participated by receiving a chair massage. This event came together through the hard work of the DWD Health, Safety and Wellness Committee and the Human Resources Office of Employee Development and Training. Other staff throughout the agency as well as a few from the Department of Children and Families

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DWD Bulletin - January 25, 2013

https://workweb.dwd.state.wi.us/bulletin/

volunteered their time and assistance in many ways to help make the event a resounding success. Wellness Day Photo Album Other cities held events as well. The UI Madison Benefit Center held a healthy snack contest, with each unit's display of healthy snacks competing in various categories, such as best taste, best presentation, etc. See pictures of the winning snack offerings. MILWAUKEE The UI Milwaukee Benefit Center sponsored a Wellness Day event, including visits from representatives of the Wisconsin Deferred Compensation Program, WEA trust and the Rite-Hite YMCA. In addition, the Benefit Center held a salad day luncheon to cap off a recent kick-off of their annual Biggest Loser Challenge within the office. The Biggest Loser group recently kicked off their January 2013 session with 11 participants. This is their third year with the Challenge. The person that loses the most weight by mid-June is declared the Biggest Loser and wins the challenge. Of course all losers are really winners in this case! The YMCA offered periodically meet with the Biggest Loser Challenge group at lunchtime to provide continuing information and motivation. The YMCA also provided some small prizes as incentives for the group staff members in that office are looking forward to the excitement! The Milwaukee Benefit Center is also planning a "Wellness Day: Part Two" later this spring. Stay tuned for more information on that as well as the results from the next episode of "DWD UI-Milwaukee Biggest Loser!" APPLETON/FOX VALLEY The UI Appleton Benefit Center sponsored a mini Wellness/Health Fair during the lunch hour. Manager Laurie Chamberlain and supervisors Kim Holmes, Amy Groshek and Barney Lemanski provided healthy snack alternatives such as an assortment of raw vegetables, snack crackers, bean chips, nuts, natural peanut butter, low fat yogurt dips and hummus. The supervisors also had a selection of handouts on healthy eating and dealing with stress effectively in the workplace. Staff at the Benefit Center and Fox Valley Hearings Office were invited to the fair. See pictures of staff as well as the handouts and snacks. EAU CLAIRE Last, but not least, the UI Eau Claire Benefit Center took part in Wellness Day by offering CPR/AED training given by the American Red Cross. Twenty-one staff members participated in this event. Its reassuring to know that we are now better prepared in the event of a medical emergency in that office. If your office would like to sponsor a Wellness event feel free to contact Jeanne Benck, DWD Health and Safety Officer, via email or at (608) 267-3531 to discuss ideas and planning strategies. If you have a suggestion for the DWD Health, Safety and Wellness Committee please submit a suggestion via the Quality Steering Team's Health, Safety and Wellness site. Select Submit a Suggestion.

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DWD Bulletin - January 25, 2013

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Wellness Day Photo Album Witnessing History, Remembering, Celebrating the Life and Legacy of Dr. Martin Luther King Jr. As they have in the past, people across the nation observed Martin Luther King Jr., Day and gave new meaning to the life and legacy of Dr. Martin Luther King Jr. by spending part of the day in service to others. This year, the national holiday took on greater significance, for on Monday, January 18, President Obama, the nations first black president, took the oath of office for a second term. Theola Carter, Workers Compensation Section Chief, celebrated the Martin Luther King Day as a witness to history in the nations capital. During the weekend, she visited the Martin Luther King Jr. National Memorial, which officially opened last summer. On Monday, she was among thousands who attended the presidents inauguration and watched as he took the oath with a Bible once owned by Dr. King. We all stood on the National Mall in front of the capitol to watch history play out before our eyes, Carter said. I can only imagine the feelings of the thousands who arrived in DC for the March on Washington listening to Dr. King give his I Have Dream speech. I believe I understand how they felt. I could only think how proud my ancestors would have been to stand there while the president took his oath of office. I could only imagine the faces and feeling of self worth and pride of the many slaves that labored in this country and particularly those who built on the White House. Carter made the trip with her daughter and namesake, Theola. Monday, January 28, will be her daughters 21st birthday. Also with her on the trip was her friend since childhood, Gloria Dillard. In some ways it was awe inspiring and emotionally overwhelming, she said. But, truly one my one favorite highlight was to watch my daughter and later hear her say, I had the best early birthday gift ever a trip to DC and watching the inauguration up close and personalI never could have ever imagined a better gift!" During her trip, Carter posted photos and comments on Facebook, sharing her experiences with friends and family back home. Ive been to the mountain top, she said in posting several photos of the MLK Memorial. The site was beautifully done, she said upon her return Thursday. Along the walls and on the statue itself, they engraved many of his famous quotes. It is across the river from the Jefferson Memorial, which is a scenic view in and of itself. She cited two quotes of Dr. King that she liked in particular. Every nation must now develop an overriding loyalty to mankind as a whole in order to preserve the best in their individual societies (NY 1967). Darkness cannot drive out darkness, only light can do that. Hate cannot drive out hate, only love can do that (1963).

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DWD Bulletin - January 25, 2013

https://workweb.dwd.state.wi.us/bulletin/

For her, this Martin Luther King Jr. Holiday provided an experience of a lifetime.

It gave me room to pause and think, she said. I could not reflect on the past as vividly as others because I was not there during the demonstrations, nor was I spat on, cursed at, made to sit in the back of the bus, I was not part of sit ins, I was never hosed down, nor was a cross ever burned in yard. I was not born or was way too little but I heard stories from family members, hurting and painful stories and read. Still to this day when I think about them I just shake my head. But, it made me think how far as nation we have come. Much as America has accomplished, she said it still has a long way to go. There are way to many chasms and factions amongst ourselves which in the long run could become our Achilles' heel, she said. In the USA, we have the benefit of being a nation of people with many diverse backgrounds, tongues and culture who also can say I Too Sing America. No other country can say that like we can. With that stated, I have a renewed sense of hope for our country, compassion for mankind and charity towards others. There were so many that sacrificed for me-- for us all, and now I have to give of my time and talents to assist and help others. You can learn more about Dr. Martin Luther King Jr. at a number of Internet sources: The Martin Luther King Research and Education Institute at Stanford University: http://www.stanford.edu/group/King/institute/. You can read The Drum Major Instinct address at this site, http://www.stanford.edu/group/King/publications/sermons /680204.000_Drum_Major_Instinct.html The King Center, the official living memorial founded by Coretta Scott King in 1968, http://www.thekingcenter.org/. The Nobel Prize website, http://nobelprize.org/nobel_prizes/peace/laureates /1964/index.html. Growing Up Black in South Madison Author: Richard Harris, Ph.D. Economic Disenfranchisement of Black Madison Book Review By Gloria Kirchoff UI Benefits Supervisor and Black History Month Committee Member Introduction In honor of Black History Month (BHM) on February 21, 2013, the BHM committee decided to invite Dr. Richard Harris as our

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DWD Bulletin - January 25, 2013

https://workweb.dwd.state.wi.us/bulletin/

special guest speaker. Dr. Harris recently published a book titled Growing Up Black in South Madison; he will present his book and talk about his experiences growing up in Madison from 1937 through the present. Author Dr. Harris was born in Madison and attended public school in the Madison Metropolitan School District (MMSD). He graduated from the University of Wisconsin-Madison in 1961, with a Bachelors of Science Degree in Social Work. He attained his Masters degree in Social Work at the University of Illinois-Chicago, and later received his Ph.D. in Education Administration at the University of Wisconsin-Madison. Dr. Harris is currently President of Genesis Development Corporation. Main Focus of Book Black Trailblazers of Madison Madison Urban Renewal Program Dr. Harris highlights historical black figures in Madisons history who were the first to accomplish or achieve milestones that opened doors for others. Dr. Harris writes about Racism perpetrated against Blacks when the City of Madison embarked on an urban redevelopment program in an area known as the "Triangle" or the "Bush." Dr. Harris and Sandy Solberg lead a group of people in opposition to South Madison school closings (Franklin Elementary, Longfellow Elementary, and Lincoln Middle schools). Through their efforts, Lincoln and Franklin remain open today educating a diverse student body. Black Mothers/Women of South Madison fighting race discrimination in Madison.

Harris/Solberg vs. MMSD

Mother Watch

The Story Dr. Harris writes about his experiences growing up in Madison and the economic disenfranchisement of Blacks residing in Madison. He takes you through a journey of his life as a small Black boy, to a young teen, to a mature man living in a time when the entire country was gripped by the civil rights movement. Through his eyes, the reader learns about how many Black residents in Madison were treated in a discriminatory and racist fashion. The Book Dr. Harris states that his purpose for writing this book is to focus on how Blacks have been economically disenfranchised in Madison. The book illustrates his thoughts of Where Do We Go From Here? He gives suggestions and recommendations on how we can begin to eliminate race discrimination in employment and how to redress the instances where Blacks lost their property, dignity, and some their lives during the City of Madison Redevelopment of the Bush. One very important recommendation that Dr. Harris suggested was to initiate a city-wide or area Affirmative Action (AA)/Equal Employment Opportunity (EEO) plan which asks area employers and decision makers to voluntarily participate in hiring goals that create job opportunities. He

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DWD Bulletin - January 25, 2013

https://workweb.dwd.state.wi.us/bulletin/

advocates an annual celebration honoring those companies that accomplish their hiring goals for each employment job category. My Personal Observation The Department of Workforce Developments (DWD) AA/EEO Plan, states that every qualified person is given a fair chance to compete for job opportunities at DWD. This plan is in conjunction with DWD mission and vision to advance, empower, and support the workforce and to make Wisconsin the workforce of choice. I ask that you look at your division/department, your co-workers, and your managers; if your division looks like the people we serve than like me you can be very proud; our department should be commended for its holistic approach to building a culturally and ethnically diverse, enriched environment to work. Conclusion Dr. Harris book was truly magnificent! I purchased the book over Dr. Martin Luther King, Jr. Holiday weekend to read and I rarely put it down. The book is fast and easy to read with every page keeping my interest. I grew up in South Madison and I still live there. My mom always said one couldnt effectively plan their future unless they understood their history, and Dr. Harris has given me that history of South Madison that I needed and didnt really understand as a child. Dr. Harris story is not one of anger, malice, or hatred; he simply writes about his experiences before, during, and after the civil rights movement. I highly recommend Dr. Harris book. If you have experienced racism/discrimination at some point in your life, you will relate to his experiences. If you have never experienced racism/discrimination, you will gain a knowledge, understanding, and empathy for how painful and devastating systematic racism/discrimination can be to a people. I will end by using President Obamas quote made during his Inauguration speech on Monday, January 21, 2013, Our journey is not complete. BITS Bytes ITS TAX TIME Every year at this time, we all start thinking about (or dreading) preparing our state and federal tax returns. Lets face it, getting our taxes completed is not fun but it is a necessary part of life. Thankfully, there are many options for preparing taxes, and depending on your financial situation, some, very easy to use and free options. It doesnt make doing a tax return fun, but it does make it far less frustrating and time-consuming. Tax-preparation software usually makes an onerous task easier, and some like Turbo-Tax have an extensive interview format that guides you through the process. Wisconsin now has Wisconsin e-file that allows you to electronically file your state return, as long as you can submit an electronic copy of you filed federal return. Click the icon for more info. There are a number of resources that can help you decide which method to use to file your taxes and know what value you are getting, even when its free. After all, it is your money. Being Organized helps you no matter how you file Tax Preparation Services and Links 10 common tax-filing mistakes to avoid

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DWD Bulletin - January 25, 2013

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HAVE YOU COMPLETED THE 2012 SECURITY AWARENESS REFRESHER TRAINING? As of January 24, 2013, 307 staff have yet to complete the refresher training. Supervisors will be getting an email shortly with a link to the status of training so that they can follow up with their employees. If you havent completed the training yet go to: Security Awareness Refresher Training Message from DWD Payroll Services INCOME CONTINUATION INSURANCE (ICI) APPLICATION DEADLINE FEB 1, 2013 Employees not currently carrying Income Continuation Insurance may apply during the month of January each year under Deferred Enrollment. To be eligible, an employee must have, for the first time in their state career, saved 80 of the 130 sick leave hours earned (part time employees will be prorated based on FTE) during the previous calendar year - or - first accrued 520, 728 or 1041 hours of sick leave by December 31, 2012. Employees in these situations may apply for the program under the Deferred Enrollment provision by completing the Income Continuation Insurance Application. The application must be received by the Bureau of Human Resources, Payroll & Benefits Office, Room A400, GEF 1, Box 7946, Madison, WI 53707-7946, no later than February 1, 2013. If approved, coverage will be effective April 1, 2013. If you have questions about Income Continuation Insurance or need the form mentioned above, contact Renee Thelen (608/261-6962), Tiffany Guerrero (608/264-7791) or Pearl SearVogel (608/266-7325) in the ASD Bureau of Human Resources, Payroll and Benefits Office. No applications will be accepted after 4:30 p.m. on February 1st! Health Officials Renew Flu Season Warnings Urge People to get Flu Shots as Epidemic Declared Influenza activity is high across most of the United States according to the Centers for Disease Control and Prevention (CDC). CDC continues to recommend influenza vaccination for people who have not yet been vaccinated this season and antiviral treatment as early as possible for people who get sick and are at high risk of flu complications. Please do your part to help prevent the spread of flu in your workplace! The single best way to prevent the flu is to get a flu vaccine. It's not too late to get a flu vaccine for this flu season. The Flu Vaccine Locator will help you find out where you can get one in your area. http://flushot.healthmap.org Wash your hands often with soap and water or an alcohol-based hand rub.

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DWD Bulletin - January 25, 2013

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Avoid touching your eyes, nose, or mouth. Germs spread this way. Try to avoid close contact with sick people. Practice good health habits. Get plenty of sleep and exercise, manage your stress, drink plenty of fluids, and eat healthy food. Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it. People with flu can spread it to others up to about 6 feet away. Most experts think that flu viruses are spread mainly by droplets made when people with flu cough, sneeze or talk. If you are sick with flu-like illness, stay home for at least 24 hours after your fever is gone without the use of fever-reducing medicine. Most healthy adults may be able to infect others beginning 1 day before symptoms develop and up to 5 to 7 days after becoming sick. Everybody can do their part to help prevent the spread of germs and protect themselves from the flu. Visit Flu.Gov or follow them on Twitter (@FluGov) for the latest information on this flu season. For more information, visit: http://www.flu.gov/# http://www.cdc.gov/features/fluactivity/ New DWD Pool Tournament Champion The competition was fierce, but Dane Fjelstad, DWD Webmaster, triumphed Thursday, January 24, as champion of the second DWD Pool Tournament. The Social Committee of the DWD Quality Steering Team sponsored the tournament at the Brass Ring. The tournament started at 4:30 p.m., and eight competitors entertained patrons with their skill in playing 8 Ball. Tom List of ASD BITS/UI Benefits, known as the Pool Shark after winning the first DWD QST pool tournament, was on hand to defend his title. While he won his first match against Nicci Fite of ASD BITS, he lost to Dane in the second round. Dane advanced to the final round and claimed the title in a spirited match with Rosemary Valentine, also of ASD. Also competing were ASD Administrator Kitty Reed, Diane Roberts, Eric Schneider, and Carrie Wiesman, all of ASD. The DWD QST Social Committee is frequently updating its calendar with new events. Please check the QST site, and if you have some good ideas for new events, the committee welcomes your suggestions. Quality Steering Team (QST) website QST Pool Tournament Photo Album

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DWD Bulletin - January 25, 2013

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In Memoriam ROBIN BARKENHAGEN Robin Barkenhagen, age 74, of Madison, passed away peacefully in his sleep on Sunday, Jan. 6, 2013, at his home. Robin worked for the State of Wisconsin for more than 50 years, many in the Equal Rights Division. Robin co-founded the championship winning CapitolAires, an all female Drum and Bugle Corps, based on the conviction that the girls could compete successfully against the male dominated corps of the time. Robin is survived by his wife, Linda Stacy and a large family. Robin Barkenhagen obituary courtesy of Gunderson Funeral Home

Jeanne Benck, all Wellness Committee members, DWD Training Office staff and Wellness Day volunteers Thank you so much for all of your assistance and hard work in achieving a very successful 2013 Wellness Fair! It was very impressive and ran so smoothly! It would not have happened if it weren't for you volunteering and taking time out of your schedule to help. The amount of great information and the large turnout certainly speak to your efforts and your dedication to wellness. It certainly is very much appreciated. A special thank you to the Chair of the Health, Safety and Wellness Committee, Jeanne Benck, for taking the lead on this large event. I'm glad to have partnered with DCF on this event and get the entire building involved as employee health is important to us all. Submitted by Kathleen Reed Gerrie Wetzel - Employment & Training Specialist, Milwaukee, and Sheila Hodgson, Employment & Training Specialist, Madison Shelia handled an RES call today from a UI recipient called in regard to her RES session. She'd previously spoken with Gerrie and while the caller's situation was complicated, it was sorted out. In the end the caller was happy to have things resolved and delighted with the compassion and listening skills of both Gerrie and Shelia. Submitted by Kay Moore Mary Scott - IT Asset Management Assistant, ASD, Madison I just want to tell you how appreciative we are of Mary Scott. We had an all BITS staff meeting yesterday at 10:30am. When Shelly Billings arrived in D203 at 9:30am, the

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DWD Bulletin - January 25, 2013

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room was not setup. Shelly looked for help and ran into Mary. Mary stopped what she was doing and got a whole crew together to pull out the tables, arrange the chairs, and find additional chairs. If it werent for Mary we wouldnt have been ready for our meeting. A BIG thank you to Mary and BGS for helping us out! Submitted by Steve Mueller, DWD IT Director/CIO Jerry French - IS Business Automation Senior, Madison, and Ken Funck, Information Systems Supervisor, Madison I wanted to let you know that Jerry French and Ken Funck joined the DET management team for our division strategic plan metrics session. They were great! They helped us move forward toward what I believe will be much better measures than we had. Thanks for allowing them to work with us. Submitted by Gary Denis Pedro Albiter - Employment & Training Specialist, Madison The following message was received from a teacher and her students who were assisted by Mr. Albiter. Thank you for taking the time today to give some of our Transition students a tour of the Dane County Job Center. It was very informational. Natalie and I, as well as all of the students appreciated the opportunity to learn about the services available to someone searching for a job. We will assist the students with setting up an account and work with them in exploring your website. Again, a big thank you! Submitted by Mary Pasholk Division of Employment and Training Lisa, I wanted to take this opportunity to thank you for the outstanding work of DET staff in the ongoing development of an Agriculture Page on JCW. I have served as DWD's Departmental liaison on the Wisconsin Agricultural, Education and Workforce Development Council for the past 4 years. The Council's mission is to attract, develop and retain the premium workforce required to Grow Wisconsin's agricultural industry, food, and natural resource systems. The Council was created following ACT 223 to increase the hiring and retention of well-qualified employees in industries related to agriculture, food and natural resources and to promote the coordination of educational systems to develop, train, and retain employees for current and future careers related to agriculture, food and natural resources. The Council has struggled attempting to create it's own Web site, "WhyAg" to help meet it's mission and most recently, after significant resource challenges, they were finally persuaded to connect with DWD and JCW. I can't say enough about how well DET staff respond to this inquiry. Bruce Palzkill has and continues to demonstrate outstanding leadership in this effort and along with the tremendous expertise and talent of Nelse Grundvig, Linda Williamson, John Willis, Mark Wurl and George Tervalon (Dom), the "DET Team," in collaboration with the Council is creating a truly outstanding JCW page.

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I certainly believe that DET deserves recognition for the timely response, coordination and high caliber product that has tremendous promise in helping to meet the Agricultural Workforce Development Council's mission and "Grow Wisconsin". Submitted by Michael Greco, DVR Administrator Mary Jo Ulschmid - IS Resources Support Technician Senior, ASD, Madison Just wanted to pass along a thank you for the great customer service Mary Jo provided. We (the Web Team) recently worked on a project that required some assistance brought about by last minute changes. No problem for Mary Jo and the Facilities Team as they made it happen. Thanks MJ! Submitted by DWD Web Team Jeffry Patzke - Administrative Law Judge, Appleton A hearing participant recently took the time to thank Judge Patzke for his conduct at a recent unemployment insurance hearing, noting: "No matter the outcome of my appeal hearing that you conducted, I told my friend that after I received your decision I would send this note. I want to express to you how impressed I was with the way you handled the hearing. Your character, demeanor and moral values were very forthcoming. You should be very proud!" Submitted by Timothy Zuberbier

Editor's Notes
Thank you for taking the time to read the Bulletin. It is our hope that the information found here will be of value to our readers. Most Bulletin stories come from employees, which is how we like it. Please feel free to make a submission in the future. Send a retirement announcement, a thank you note, story and/or photo of something you'd like to share with other employees. Check out the Bulletin story submission guidelines and then be sure to submit a story idea for the Bulletin.

Last Revised: January 25, 2013

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