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Senior SAN Storage Engineer Resume

Title Senior SAN Storage Engineer Primary Skills EMC DMX3, EMC DMX4, EMC CX3-80, IBM 2107 Shark, IBM DS4800, IBM DS8100, IBM DS8300, Hitachi USP-V Location US-OR-Portland Posted Mar-20-11 RESUME DETAILS Results driven Storage Management professional, seeking a challenging position managing both SAN and Storage infrastructure. With over 20 years working at the corporate level, I have been able to succeed where others have failed. This was due to my ability of knowing how to work with people to create efficiencies that cut costs while still working to achieve a best practice outcome. Simply, on time project management from beginning to end. ? SUMMARY OF QUALIFICATIONS More than 20 years experience in the Healthcare industry, including 10 years of storage experience Manage and maintain large multi-state core edge SAN designs utilizing enterprise monitoring tools Work closely with all levels of management to support storage and SAN infrastructure Proficient with all McData, Brocade, and EMC Control Center, IBM monitoring tools Manage vendor relationships with a focus on communicating exact expectations for all task related project work ? PLATFORMS AND TOOLS Storage Arrays: EMC DMX3, EMC DMX4, EMC CX3-80, IBM 2107 Shark, IBM DS4800, IBM DS8100, IBM DS8300, Hitachi USP-V SAN Switches: McData 4500, McData 4700, McData 6064, McData 6140, Brocade 48000, Brocade 5300, Brocade 5100, Brocade DCX Director Class 8GB 384 Port SAN Switches, CISCO 9513 Director Class SAN Switches

Software: IBM Total Productivity Center 4.1 Brocade DCFM 103.X, EFCM 9.7.4, EMC Control Center 6.0, Network Appliance San Screen 5.0, IBM San Volume Controller 5.1, EMC Solutions Enabler 7.0, IBM DSCLI 2.5, NetApp ONTAP 7.3, Hi-Command Device Manager, HDS Storage Navigator, CISCO Fabric / Device Manager, EMC Navisphere Operating Systems: AIX 5.3, IBM VIO, NetApp ONTAP 7.3, VMware, Windows 2003, Solaris 10, Linux ? PROFESSIONAL EXPERIENCE SENIOR SYSTEMS ENGINEER - Level 8 November 2010 - Feb. 2011 Griffith University - Nathan Brisbane, Australia Worked with university Storage Group and stakeholders to manage and maintain storage and SAN at Nathan and Gold Coast campuses. Monitored and maintained Hitachi Storage platforms to include 9990v USPV, 9985, 9980, AMS2500. Monitored all SAN connectivity of CISCO 9513's, 9909's using Cisco Fabric Manager, and Cisco Device manager. Configured SAN switch ports for new connections when new servers were brought online using Cisco Device manager. Allocated and configured storage on an ongoing basis when requirements were approved through change management Worked within a ITIL change process to ensure consistent methodology across all service groups Worked with field service engineers to replace failed hardware as needed. SENIOR NETWORK STORAGE ENGINEER May 2010 - July 2010 Advanced Systems Group Portland, Oregon Hired to help engineer, manage, and execute on the migration of 4 SAN director class switches for Portland General Electric. Portland General Electric is a large and highly respected power utility company serving over 900,000 customers in the Pacific Northwest. Created assessment of all applications, servers, and storage processes to properly understand data requirements and processing streams. Gathered configuration information from all UNIX and Windows servers, both physical and virtual, to better understand any compatibility issues that might become problem areas of concern. Gathered all configuration information from all tier 1 and 2 storage arrays to better understand compatibility issues.

PROFESSIONAL EXPERIENCE Organized all outcome data to properly address and correct all incompatibility problems as it relates to connectivity to new Brocade DCX-B 10GB SAN switches using 6.3.1d firmware. Built and installed 3 new application support servers to update EMC CMDCE 10.3.4 SAN management software. Brought together 3 administration groups to work on understanding and updating all server OS software across the entire enterprise to better align with new switch connectivity. Executed on a 2 phase cutover for moving all SAN, SERVER, and Storage configurations to new high speed director class switches. Completely mapped out server, ISL, and storage connections across dual fabrics, asics, and blades to optimize throughput and eliminate any single point of failures. Setup and configured all monitoring, zoning, and performance criteria into EMC Control Center 6.1 using Brocade SMI-S servicing agents. SENIOR STORAGE ADMINISTRATOR October 2002 -- December 2009 The Regence Group Portland, Oregon The Regence Group is one of the largest health insurance companies in the western United States. Recognized as a leader in the health care insurance industry, and carries one of the most respected Blue Cross Blue Shield brand names. Manage, maintain, and support 1 PB of storage covering IBM, EMC and Hitachi tier 1 storage arrays across three western states. Manage, maintain, and support a 2200 port Storage Area Network using Brocade, Cisco, and McData director class SAN switches across three western states. Manage and maintain enterprise wide vendor support through a constant focus on productive relationship management, "electronic phone home", and smart proactive device configurations. Configure and manage a virtual storage environment utilizing IBM SVC with over 400+ hosts utilizing 600+ TB of storage on highly redundant SVC clusters. Facilitated enterprise wide code leveling across all SAN switches, arrays, and SVC complexes. Managed and maintained NetApp V-Filers at multiple sites. SENIOR SYSTEMS ARCHITECT July 2000 -- October 2002 Hollywood Entertainment, Corporate Headquarters Portland, Oregon Hollywood Entertainment was a known leader in the video / gaming industry located in over 15,000 locations across the United States. Engineered formal data flow design that reduced nightly processing by 3.5 hours through process multithreading and workload leveling. Managed a SAN / Storage project that put all server systems on faster storage that resulted in an overall cost savings of 100k, and cut monthly support costs by 1/3.

Responsible for vendor management while also putting all systems on a consistent SLA which helped streamline support resources while cutting costs and increasing uptime. SENIOR SYSTEMS ADMINISTRATOR August 1997 -- July 2000 Fred Meyer, Corporate Headquarters Portland, Oregon Fred Meyer is a well known and very highly respected retailer in the western United States serving 400+ stores Worked directly with store systems to rollout application enhancements, hardware upgrades, or service related coordination tasks. Created and maintained gold image testing, configuration, and eventual automated rollout to 400+ stores. Directly responsible for new store builds, revision management, and wireless inventory of all applications and operating systems. Created gold build that contained 38 different retail applications to run on a single server. Directly responsible for all system links to all point of sale systems and electronic devices. Worked on all technical levels to convert each store from token ring network to Ethernet only network. Developed process to convert all stores from token ring to ethernet connectivity throughout the enterprise.

PROFESSIONAL EXPERIENCE INSTALLATION AND SUPPORT MANAGER March 1992 -- August 1997 Providence Hospital Portland, Oregon Providence is a very well known and highly respected health care provider through a large network of hospitals and general practice clinics Managed two installation and support technical groups that supported both hospital and business office customers across two separate campuses. Responsible for a 150k budget serving 3000+ customers with direct support service that maintain system uptime at 99.3% Worked with multiple business partners to pioneer the electronic medical record. This was a huge cost savings process that allowed faster retrieval and more secure storage saving clinic space. ? EDUCATION AND TRAINING Various course work included business studies involving distress company workshops, hospital administration in a major metropolitan area, and clinical management systems for business promotions. Major thesis on the failing US healthcare system.

Completed many college courses in Business Management and Data Processing Principals (1988) - City College of Chicago, Chicago Illinois Various courses included developing a Central Office Business model for a major medical group practice. United States Navy Data Process Technician A school (1984) - San Diego California. Graduated top in my class. Central High School (1977) - Independence, Oregon Enterprise Storage Networking EMC Storage Networking Workshop McData Certified Professional -- Accelerated Track (CPAT) Red Hat Certified Engineer Intermediate SAN Boot Camp Advanced SAN Boot Camp Implementing and Engineering Storage Networks NetApp Data ONTAP Fundamentals Storage Engineering and Fundamentals Symmetrix Performance Workshop EMC ControlCenter 5 workshop EMC ControlCenter 6 Advanced Fundamentals SAN Volume Controller (SVC) Engineering, Planning, and Implementation Storage Virtualization and Management Engineering Workshop Building and Managing Storage Area Networks Storage Distance Replication Techniques United States Navy Worked with Naval Ocean Systems Center to develop a Spatial Data Management System used for tracking all types of warfare combatants Managed and maintained the only Computer Research and Development division on board the nuclear aircraft carrier USS Carl Vinson CVN-70 Obtained SECERT Clearance working with intelligence tracking and positioning data in the theater of combat operations, Indian Ocean, Battle Group Charlie