Oracle iStore allows businesses from all industries to establish business-to-bus iness (B2B) and business-to-consumer (B2C) electronic

commerce. It provides merchants with an ea sy-to-use interface for setting up Internet-based sites that capture and process customer orders. By integrating with other Oracle products provides a broad range of ecommerce capab ilities Implementing Oracle iStore lets you: Build, test and launch sophisticated online stores in multiple languages and cur rencies Provide a full range of online purchasing capabilities Deploy sites in business partner , business-to-business and business-to-consumer scenarios Target different customer segments and/or organizations Capture and track customer information and activities View reports about the activities in the online stores Site administration i. Create and maintain any number of sites ii. Easily duplicate sites, catalog and content iii. In Preview mode, immediately preview sites iv. Configure the display order of site names as they are presented in the Custo mer UI v. Utilize powerful search utilities built into each main page vi. Target different customer segments with different sites and catalogs vii. Support globalization features ,such as multiple languages and currencies viii. Brand each site differently ix. Provide different content for the same product on different sites x. Enable different payment and shipping methods for each site xi. Set different price lists on each site for each user type xii. Set attributes at site level xiii. Restrict sites via user responsibilities xiv. Set organization level access control xv. View site reports The Catalog is a flexible tool which supports multiple languages and currencies. Highlights include: i. A section heirarchy that can be as simple or complex as your business require ments necessitate.Products "hang" on nodes of the section hierarchy ii. Ability to control the browsing experience of the customer through section a nd subsection presentation iii. Cross-sell capabilities using the seeded Related items relationship and sup port for a variety of other relationships between products,sections and inventory categorie s iv. A built-in search utility v. Product search can support both Section Search and Category Search vi. Optional integration with Oracle interMedia allows you to set up a powerful product search in the speciality sites vii. A Display Template gallery viii. Configurable bins to which you can map your own JSPs.Several of the bins a re preseeded

with content ix. Ability to construct targeted catalogs accessible to segments of customers x. Ability to exclude catalog portions from specific sites xi. Product autoplacement feature xii. Support for several product type xiii. Flexible pricing support xiv. Optional integration with Oracle marketing allows you to create and maintai n Inventory Highlights include : i. Hundreds of configurable Display Templates present the Customer UI.This allow s you to alter the look and feel of speciality sites ii. Re-usable conent components and media objects iii. Easy-to-use interface for mapping source files to the media objects iv. Components and objects that are organized by type of display they effect v. Framework for reusing a single source file in any number of site catalog page s vi. Ability to map content to specific sites and languages combinations vii. Easily update files which display in the speciality sites viii. Optional integration with Oracle Content Manager to provide content item c reation, versioning, approvals, and a translational interface Site Reporting Highlights include: i. Business Reports and Bins present the following data: - Number of orders placed for a given time period - The types of users making purchases and the top customers - Top product sales for specific time periods - Number of shopping carts converted to orders ii. Operational Reports and Bins present the following data: - Product assignment and published/unpublished status reports - Section assignment and published/unpublished status reports Automated User Communications Oracle iStore automatically delivers e-mail notification messages to the appropr iate user for such events as: i. Orders placed or cancelled ii. Contract negotiations iii. Shared carts iv. Forgotten passwords and login assistance v. Registration confirmation vi. Sales assistance requests Automated User Communications Oracle iStore automatically delivers e-mail notification messages to the appropr iate user for such events as: i. Orders placed or cancelled ii. Contract negotiations iii. Shared carts iv. Forgotten passwords and login assistance v. Registration confirmation vi. Sales assistance requests Background Data Management Several supplied concurrent programs in Oracle iStore automatically refresh data between

business objects. For example: - Lead import concurrent program pulls customer data from orders and expired car ts into database tables for use in other Oracle applications - Product search concurrent program automatically populates necessary tables wit h product updates for use in the Customer UI product search - Reports refresh concurrent program supplies automatic updates of transactional and operational data about the sites