Professional Documents
Culture Documents
Page: 2
Page: 3
Page: 4
FUNDAMENTAL 1
The Four Language Skills Writing Speaking Listening Reading Day 1 Morning (60 Mins)
FUNDAMENTAL 2
Language Structure Drills Day 1 Morning (60 Mins)
The golden cube of English expressions The graphical illustration of Tenses Conjugation of English verbs Developing RP and its usage (oral practise with Pronunciation drills) Enabled by: 1. Internet 2. A/V
FUNDAMENTAL 3
Articulation
FUNDAMENTAL 4
Effective Writing Skills
1. Layout a. informative titles b. white space c. variety 2. Style /Tone 3. Punctuation Establish the AIM Consider the READER Devise the STRUCTURE DRAFT the text EDIT and REVISE 4. Understanding the Basics of Speaking a. Know what communication really is b. Practice Practice Practice 5. Use Your Words a. Enunciate your words b. Pronounce your words correctly c. Use the right words d. Slow your speech down
FUNDAMENTAL 5
Effective Speaking Skills
Page: 5
6. Use Your Voice a. Develop your voice A high or whiny voice is not perceived to be one of authority b. Animate your voice Day 1 Afternoon (120 Mins) Their names are What and Why and When And How and Where and Who.
FUNDAMENTAL 6
Effective Presentation Skills
Key attention to language Organization and order of presentations Effective visuals Spatial and Font rules Symmetry and proportions
Developing Impactful Presentations 23. Developing Presentations 24.Organizing Content 25. Presenting Ideas 26.Delivery of presentations a. 4 presentations I keep six honest serving-men (They taught me all I knew); Their names are What and Why and When And How and Where and Who.
Engage Your Audience a. Make eye contact b. Use gestures and dont send mixed messages c. Be aware of what your body is saying d. Manifest constructive attitudes and beliefs e. Develop effective listening skills Day 2 Afternoon (60 Mins)
FUNDAMENTAL 7
Interpersonal Relationships
Developing Relationships, Understanding Relationships and managing and avoiding conflicts arising out of communication
27. Acceptable relationships 28.Unacceptable relationships 29.Prohibited relationships 30. Definition of fraternization 31. Resolving unacceptable relationships 32. Demonstration of the LaPS after which it can be conducted in a social or business setting on a regular basis or as the need may be
Day 2 Afternoon (90 Mins) LaPS (Learning and Practise Sessions) Laboratory Day 2 Afternoon (30 Mins) Reviews and farewells
Setting up of speaking and writing LaPS with peers to help self learning
Review the course Share ideas and personal challenges Question and answer time Certificates of participation & recognitions
Outcomes
o Technically:
Participants will be able to better demonstrate their Writing, Presentation, Information Interpretation Skills and Interpersonal Skills Participants will demonstrate a proficient command over grammar and the usage of the language to moderately write and speak the language with competent communication capability
o Feel:
More confident about presenting, writing and speaking Better equipped to handle conflict and negotiations Excited about presenting even perhaps look forward to it
PERSONAL EXCELLENCE | SALES EXCELLENCE | COMMUNICATION EXCELLENCE
Everything under - Speaking Skills | Presentation Skills | Writing Skills | Listening Skills is at ICSPS Web: www.icspsindia.com | Email: info@icspsindia.com | Phone: +91-8860572535
Page: 6
Ready to give their best and feel empowered and informed
o And be more able to Make presentations and communication effective Prepare under pressure and be focused on context Expand their range of expression and communication abilities Communicate with passion, purpose and intent Use their unique individual style appropriately Inspire and influence the audience in various situations
Organization Benefits
Effective communication channels in the workplace ensure that project requirements and employee expectations are properly communicated Good communication ensures that management can focus on other important tasks Effective external communication can lead to greater customer loyalty and retention, which only can positively impact the bottom lines for an organization Reduces micromanagement and time spent with suppliers, which further frees up time resources that can be focused on more productive functions
Delivery Method
The training course consists of a continuous sequence of discussions, interactions and practical exercises. You will receive audio and video recordings of your performance at the end of the program. An important part of this program is making live calls, contacting real prospects and customers after a simulation and mock-up.
Program Investments
In-House Corporate Program
1. Our in-house corporate 2-Day programs (anywhere in Delhi NCR) costs Rs. 90,000.00 + Service Tax for up to 25 delegates in strength. For additional delegates the charges are Rs. 2000.00 + Service Tax and up to a maximum strength of 30 delegates per training session Note: All internal city transfers to be borne by the contracting company/organization Email us at corporate@icspsindia.com to check availability and to discuss training opportunities further. And please remember, our in-house corporate workshops can be customized for your specific requirements.
PERSONAL EXCELLENCE | SALES EXCELLENCE | COMMUNICATION EXCELLENCE
Everything under - Speaking Skills | Presentation Skills | Writing Skills | Listening Skills is at ICSPS Web: www.icspsindia.com | Email: info@icspsindia.com | Phone: +91-8860572535
2. 3.
Page: 7
Our general Terms and Conditions:1. A private/corporate audience must meet the minimum operational cost guarantee of 25 delegates/attendees per day a. b. 2. 3. 4. 5. The number of participants could be between 1 and 25 attendees (this translates into Rs. 45,000/- plus 12.3% service tax)
Additional participants are charged Rs. 1000/- each plus 12.3% service tax A private/corporate audience is conducted at the premises of the contracting party or at a venue organized by the contracting party To firm up a confirmation; the contracting party must confirm of the date at least 14 days prior to the scheduled / calendared date of the event All fees are prepaid and must be received by ICSPS at least 7 days prior to the scheduled / calendared date of the event
Page: 8
Independent User
Level 3 Level 2 Level 1 (for any individual above 17 years of age. This is highly recommended for individuals in Professional Studies like CA, CS, MBBS, BE among others)
Upper Intermediate
Intermediate
Lower Intermediate
2 1
Elementary Beginner
What do the level descriptions mean? To be eligible to participate in the Effective Communication and Professional Development courses and programs an individual should if not must be at the upper intermediate level on their language abilities. At any level below upper intermediate an individual will find following up and catching up extremely challenging and might lead to bouts of frustration. To be eligible to participate in the Public Speaking courses and programs an individual should if not must be at the intermediate level on their language abilities. This requires a level lower than Effective Communication and Professional Development because it lays the foundation for independent usage and mastery of a particular skill in communication. Note: we have bridge programs in English to make you eligible for one of our courses and programs.
Page: 9
Skill, Train and Develop your communication abilities, at all times ICSPS
His practice areas include the following but not limited to o o o o o o Communication Skills Trainings/Workshops Corporate Trainings & Seminars Professional Speaking & Keynote addresses Sales, Marketing & Business Development Customer Relationship Management Customer & Employee Engagement
Page: 10
Skill, Train and Develop your communication abilities, at all times ICSPS
About ICSPS
ICSPS or the Institute for Communication Skills and Public Speaking is a blend of industry and academia in Personal Skills, Communication Skills and Sales Excellence. ICSPS understands that todays mechanics of a changing world incorporates strategic and dynamic personal development standards to stay competitive and edgy. ICSPS Personal Development programmes in Personal Skills, Sales Excellence and Communication Skills are designed and built to suit both; an Individuals and an Organizations needs. Real life strategies, powerful and profitable experiences at their workshops and trainings are assimilated to make one skilful, developed and trained. ICSPS dictum of being continuously pursuant explorers of newer ideas and concepts, methods and models; to adopt and incorporate and to bring about effective outcomes from trainees, gives them the opportunity to be always renewing and growing so that they enable their partners in their business quests and successes. Program Benefits: Individuals Communication skills gives you happiness, makes you attractive and confident You demonstrate with more passion and develop a satisfaction for work and people You experience an increased popularity and a successful career starts taking shape You develop self control during tough times and understand others and yourself Your career, your income, your financial future, your health, your fitness and your well-being improves subsequently Organizations Increased productivity personally and as a group; better feedback enhances the quality of work Less time is wasted resolving interpersonal problems between co-workers and teams Ideas flow smoothly throughout the organization and problem-solving becomes so much easier Less absenteeism from increased workplace satisfaction which results in positive productivity Access to business, diplomacy, travel and employment all require you to speak good English
Easy and ready to implement methods and techniques. Results those are immediately visible.
COMMUNICATION SKILLS SALES SKILLS PERSONAL DEVELOPMENT The D C Method a t I C SP S (proven, tested and demonstrable)
Page: 11
Skill, Train and Develop your communication abilities, at all times ICSPS