Cross Culture Dynamics

MBA/SSIPMT/POOJA & SUMAN
The trend of globalization is providing opportunities for Indian firms to reach foreign markets. An organization consist of groups of people which belong to several cultures.
Culture can be defined as a shared system of values, beliefs, and attitudes.

We all belong to an entire collection of cultures, which includes, national cultures, subcultures (based on regions, tribes etc), organizational or corporate cultures, industry cultures, professional or functional cultures.
This increases the need of professionals working in foreign cultural settings. MBA/SSIPMT/POOJA & SUMAN
Cross
cultural
dynamics
means
when
in
any
organization more than one cultured people are working together and there is any clashes due to this. In order to solve this the firm is required to develop system and processes for managers to handle cultural
diversities
The cross culture leads to cultural shock, which is mental state of stress. The individual might feel lonely due to the sudden change in working environment.
The process of encountering and accepting the change includes 4 stages:

HONEYMOON OR TOURIST PHASE CULTURAL SHOCK HUMOUR OR IMPROVEMENT MASTERY STAGE OR AT HOME STAGE
The process of encountering and accepting the change includes 4 stages:
HONEYMOON OR TOURIST PHASE CULTURAL SHOCK HUMOUR OR IMPROVEMENT MASTERY STAGE OR AT HOME STAGE
Honeymoon phaseAlso referred to as the tourist stage in the culture shock cycle, some expats enter this phase while they are still in planning mode. This stage of the cycle is met with heightened enthusiasm and
excitement, possible fear of the unknown and an overwhelming

sense of adventure and mission. During this stage, expats live off of the thrill of being in a new place and only see the positive aspects of their adopted country
Culture shockAlienation sets in during this stage when people start to miss the familiarities of their home country. Some people become isolated, quick to anger and impatient,
while physical ailments such as tiredness or depression plague

them. Expats in this stage tend to focus on the differences between their home country and their new country and become increasingly critical of their new surroundings.

Humor phaseDuring this stage, language skills improve and expats begin to understand how their new environment works. They are
on the road to recovery.

At home phaseExpats who can accept and embrace their new culture have arrived in the final stage of the culture shock cycle. People in this phase begin to enjoy, at least some aspects, of their
new lives and feel a sense of balance and contentment.

Behavior across cultures
Cultural diversity
Cross culture dynamics
Culture determines behavior
Culture clusters
Fred luthans defined culture as the acquired knowledge that people use to interpret experience and generate social behavior. It helps people to interact and communicate with other members of society.
There are various dimensions of cultural differences like work culture in japan:Lunch:-they have their lunch at their desks & the lunch break is of a very short duration. smoking is allowed even at the work place & in public place. Overtime:-Japanese employees tend to leave only after their bosses have left and usually work late into the night.
In some countries, people view themselves and other around them as, by and large, honest & trustworthy, in other countries, others are generally viewed with suspicion & are not considered trustworthy. E.g.:- stealing another person properties is unthinkable.

In many developed countries, people try to dominate the environment by using sophisticated equipment for farming and insecticides and fertilizers to improve the yield of crops. on the other hand ,often accept the environment as it is, and adjust their own living condition, such as planting crops, fishing, etc.
People differ from each other in their orientation to time .in some countries, people tend to be oriented towards the past, while in some countries, the focus is on the present. there are also some countries where people have a futuristic outlook. e.g.:-north American believe in preserving history and continuing with tradition. Where Japan & china are future oriented
In few countries, people give a lot of importance to their private & public space. E.g.:- The top executives and heads of American organization are not easily accessible to the lower level employees to the public place. In countries like Japan, private space is not given much importance .
Parochialism:It refers to the tendency of a person to take a narrow or restricted view on matters. Cultural Distance:It is important since it affects the behavior and responses of various persons involved in the organization and in its business arrangements.
Cultural Shock:Expatriates face many difficulties when they try to adopt to the culture and customs of the host country. when they arrive in foreign country ,they typically go through a series of phases in their attempt to adjust to the new culture.
Careful selection of employees
Preparation for re-entry
Compatible assignments
Orientation & support in new country

Predeparture training

Cross Culture Dynamics

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MBA/SSIPMT/POOJA & SUMAN

Culture can be defined as a shared system of values, beliefs, and attitudes.

MBA/SSIPMT/POOJA & SUMAN

The process of encountering and accepting the change includes 4 stages:

The process of encountering and accepting the change includes 4 stages:

MBA/SSIPMT/POOJA & SUMAN

MBA/SSIPMT/POOJA & SUMAN

excitement, possible fear of the unknown and an overwhelming

while physical ailments such as tiredness or depression plague

MBA/SSIPMT/POOJA & SUMAN

on the road to recovery.

new lives and feel a sense of balance and contentment.

MBA/SSIPMT/POOJA & SUMAN

Behavior across cultures