CL 27 01 011e Vda6 2

CHECK LIST
(in conformity with the 2nd edition 2004)

This check list must neither be copied nor reproduced, it remains a QA copyright.
Copyright 2005, by Quality Austria Trainings-, Zertifizierungs- und Begutachtungs GmbH
VDA 6.2
Purpose of use
Self assessment Pre-audit Certification audit Surveillance audit Extension audit Subsequent audit Date: Date: Date: Date: Date: Date: Date:
Organization
Name Address Postal Code, town/city Certified area Area of activity Contact person Phone/fax E-mail
Auditor team
1. Auditor (audit
manager):
Signature: Signature: Signature:
2. Auditor: Observer:
No.: CL_27_01_011e Created by: Perschler
Edition: 09/2006 Tested by: Kreiter
Page 1 of 40 Released by: Perschler
A-4020 Linz, Am Winterhafen 1, phone: (+43 732) 34 23 22, Fax: (+43 732) 34 23 23, Homepage: www.qualityaustria.com, E-mail: office@qualityaustria.com
CHECK LIST VDA 6.2

Table of Contents:
Notes:........................................................................................................................ 5 Processes and components in ISO 9001:2000........................................................... 6 Standard-ogramm .................................................................................................... 6 Management process ................................................................................................. 9 Obligation of management (provision of resources) ................................................. 10 Quality management system .................................................................................... 11 Document Control..................................................................................................... 13 Quality records control.............................................................................................. 15 Training, competence, awareness............................................................................ 17 Internal audit............................................................................................................. 19 Corrective measures ............................................ Fehler! Textmarke nicht definiert. Preventive actions .................................................................................................... 23 Improvement process ............................................................................................... 25 Customer-related processes..................................................................................... 27 Development ............................................................................................................ 29 Production / service provision................................................................................... 31 Planning of the product implementation ................................................................... 32 Management of the resources (infrastructure, working environment.)...................... 33 Procurement ............................................................................................................. 35 Measuring and test equipment monitoring................................................................ 37 Measuring, analysis and improvement ..................................................................... 38 Process assessment according to the VDA 6.2 ............................................... 39 (Summary taking account of the objectives) .................................................. 39
CHECK LIST VDA 6.2

1. Foreword This audit question catalogue is to be used in principle for the carrying out of certification or surveillance audits. It requires the application of fundamental knowledge of the VDA 6.2 requirements on the part of the user, since points of focus only are referred to and the individual case application must always be taken into account. This check list is based on the general QA check list for ISO 9001:2000. The focal points / cross references are inserted crosswise to the VDA 6.2 additional requirements for each of the flow charts / questions - the ISO 9001:2000 basis has largely been retained. 2. Application of the QA check list The questions in this checklist are directed to the professional auditor, who evaluates and documents the compliance with the standards requirements and the body of regulations. The results of the audit are verified in detail in this manner. This verification contains notes concerning the documents that have been examined together with precise identification and all appraisals in reference to the implementation of the QM system, i.e. the description of random samples. This QA check list can be applied by all QA customers for carrying out internal audits in the course of the preparation for certification or annual audits. The current customer specific requirements / expectations from the QM system are first of all to be found out and these are to be adequately taken into account in the audit planning according to the terms of the ISO 9001:2000 requirements providing the basis, or the specific requirements of VDA 6.2 (also see the QA forms / registration documentation). Taking the requirements form the process model into account the focal points listed in the following in particular are to be harmonized in the audit planning: a.) Identification of the processes determined by the organization based on the agreed customer requirements, the QM system documentation and every additional item of information presented by the organization. b.) Analysis of processes in accordance with the criteria Products and/or services for the customer Risks for the customer Interfaces (inputs / results) Identification of process groups for economic and effective audits Problems for re-checking from earlier audits (external and internal) Customer complaints The creation of value input of the auditing organization
c.) The classification of audit activities according to priority and taking account of:
d.) The completion of the audit program including the sequences / process steps, time management, interview partners and the application of rules for recognition by the VDA-QMC.
CHECK LIST VDA 6.2

The following reference process structure / chart (page 5) and the form covering the most important / processes / corporate goals (page 6) is to be used as the basis for the audit planning / application of the QA check list. In this respect potential interactions / interfaces are to be given particular attention. The planning of the scope of the audit must continue to be in conformity with the certification specifications from VDA 6 (or the QA Automotive Guidelines) in the relevant current editions. The coordinated procedure must also be taken into account in the course of the registration. Should the prerequisites have changed for the certification or surveillance audits (the number of employees in the company / expansion of the scope) then the procedure must be carried out in accordance with the guideline. The audit manager only sets up a check list for a certification. The appraisals made by the entire audit team are collected in this list. In suitable locations reference is made to any additionally added pages (e.g. the auditing of various non-independent locations / extended workbenches etc.); - these insertions are to be comprehensible to the audit manager and must be clearly marked. Following a positive conclusion of the certification / renewal audit the audit documentation is to be attached in accordance with the VDA-QMC requirements for the issuing of certificates. Possible non-conformities are to be established under observation / referencing with regard to the measures record that is to be compiled. An application for the issuing of a certificate is only possible after the successful conclusion of the processing for all the requirements in this respect. 3. Evaluation systematics Upon customers request an evaluation according to the new VDA 6.2 evaluation systematics can be carried out (this is always done in QA). In addition to the effectiveness analysis performed up until now, a risk assessment is also taken into account. In addition to 100% compliance with the ISO 9001:2000 questions, a score of at least 8 is to be achieved for the 13 processes to qualify for the issuing of a VDA 6.2 certificate supplement. Further details on evaluation can be seen on page 39 of this check list.
CHECK LIST VDA 6.2

Notes:
CHECK LIST VDA 6.2

Processes and components in ISO 9001:2000 Standard-ogramm
4. Quality Management System
Documentation requirements
Strengths/weaknesses + Standar d points 4.1 4.2.1 4.2.2 4.2.3 Short name General requirements General Quality Management Handbook Controlling of documents Controlling of quality records Management obligations Customer orientation Quality policy Quality objectives Planning of the quality management system General information Inputs for the evaluation Results of the evaluation Responsibility and authority Authorized representative of top management Internal communication Provision of resources General information Capability, awareness and training Infrastructure Working environment General information Customer satisfaction Internal audit Monitoring and measuring of processes Monitoring and measuring of the product Control of non -conforming products Data analysis Continuous improvement Corrective measures Preventive measures Planning and product implementation Establishing the requirements reg the product Evaluating the requirements reg. the product Communication with the customer Development planning Development inputs Development results Development evaluation Development verification Development validation Controlling of development changes Procurement process Procurement data Verification of procured products Controlling of the product/service provision Validation of the product/service provision Identification marking and traceability Customer property Product maintenance Control of monitoring and measurement
P* WW*
Document control
Steering of notes taken
Quality management handbook
General requirements (process management)
4.2.4 5.1 5.2 5.3 5.4.1 5.4.2 5.6.1 5.6.2 5.6.3 5.5.1
5. Responsibility of the management

Responsibility Of representative appointed by Management
Internal Communication
Obligation of the Management
Customer orientation
Policy targets planning review
5.5.2 5.5.3 6.1 6.2.1 6.2.2 6.3 6.4 8.1 8.2.1
6. Management of Resources
8. Measurement, analysis and improvement
Internal audits
Capability, awareness and training
Customer satisfaction
8.2.2 8.2.3 8.2.4 8.3 8.4 8.5.1 8.5.2 8.5.3 7.1 7.2.1 7.2.2 7.2.3 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5
Product / service
Provision of resources
Personnel resources
Analysis of data
Product measurement and monitoring
Infrastructure
Workingenvironment
Controlling of nonconforming products
7. Product implementation
Customer-related processes Specification / input
Improvement measures
Processmeasurement and monitoring
Preventive measures
Corrective measures
7.3.6 7.3.7 7.4.1 7.4.2 7.4.3 7.5.1 7.5.2 7.5.3 7.5.4
Development
Production / services provision ID. / traceab. Customer property Protection Validation
Test equipment
Procurement
Planning
7.5.5 7.6
Key
*P = Priority, *WW = Interaction, = Processes, = Components, = Components relating to a process
CHECK LIST VDA 6.2

Protocol / notes: Discussion partner:
Vision: Mission: Policy: Strategies:
Projects: Programs: Methods: Tools: Processes: Key processes: Key parameters:

Functions / responsibilities:
Roles: The most important key data: Audit objectives:
CHECK LIST VDA 6.2
Processes and components in the ISO 9001:2000 system and in VDA 6.2
Management
Chapter / crossreference VDA 6.2 Document second edition 2004
Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000
Is a clear definition of the structure and process organization given? Are all interest partners taken into reasonable account? Does top management take up issues such as: o the business plan o business results o comparable performance internal / external data o employee satisfaction o customer satisfaction and deal with them in an integrated manner? Are aspects such as product liability, the recognition of risks, hazards at the workplace given reasonable account? Are there business plans containing all the following aspects: o cost aspects o sales aspects o overall corporate aspects o development aspects o process and quality aspects taking account of time data and of the customer and employee expectations? Is the efficiency of all value creation and support processes evaluated by top management? Is there a process for establishing customer requirements, (customer representative) have measurable targets been established for this? Have measurable and achievable quality targets (continuously) been established? Performance of the quality management system (monitoring of the Q- targets / evaluation of the quality related internal / external losses (periodic tracking) Information flow, transparency, monitoring of effectiveness Improvement process general.
Vision / mission statement
Goals
sections 5.1, 5.3, 5.4 and 5.5
Section 5.1
Strategy
Planning Sub-targets
Implementation under consideration of requirements
Means processes products/ services
Section 5.7
Section 5.1.1.
Measurement surveillance correction avoidance
Customer satisfaction audits processes products services / system
Section 5.1.2.
Analysis sequential, parallel, periodic checks
Update facts and figures facts
Section 5.2 /5.5
Section 5.4.1. and 5.6.1 - 4
Review
Evaluation of the service

Section 5.5
Improvement
Systemmodification
CHECK LIST VDA 6.2

Protocol / notes: Management process
Audit objectives: Observations/references:
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5.3 Quality policy Does the top management ensure that the quality policy: 5.3-01 is Suitable for the purposes of the organization? 5.3-02 contains an obligation for the fulfillment of the requirements and for the continuous improvement of the effectiveness of the quality management system? 5.3-03 offers a framework for the establishing and evaluation of the quality objectives? 5.3-04 is distributed and understood within the organization? 5.3-05 is evaluated in terms of its continuing suitability for the purpose required? 5.4 Planning 5.4.1 Quality objectives 5.4.1-01 Does the top management ensure that the quality targets have been established for the relevant functional areas and levels, including those that are required for the fulfillment of the requirements for products? 5.4.1-02 Are the quality targets measurable and consistent with the quality policy? 5.4.2 Planning of the quality management system Does the top management ensure that:
Discussion partner:
Deviations from standards (number of the improvement measures protocol):
5.4.2-01 The planning of the quality management system is done in a manner so as to fulfill the specifications given in section 4.1 and to achieve the quality objectives? 5.4.2-02 The functionality of the quality management system is maintained, when changes to the quality management system are planned and implemented?
5.6 Management review 5.6.1 General 5.6.1-01 Does the top management evaluate the quality management system of the organization at planned intervals in order to ensure its continuing suitability, applicability and effectiveness? 5.6.1-02 Does this review of the evaluation of possibilities for improvements and the change requirement for the quality management system also include the quality policy and the quality objectives? 5.6.1-03 Are the notes made concerning the management review adhered to? 5.6.2 Input for evaluation Does the input for the management review contain information about the following issues: 5.6.2-01 Results of audits? Feedback from customers? Process performance and product conformity?
Notes, recommendations:
5.6.2-02 5.6.2-03
5.6.2-04 The status of preventive and corrective measures? 5.6.2-05 Measures to be taken as a consequence of preceding management evaluations? 5.6.2-06 Planned changes that could have an effect on the quality management system? 5.6.2-07 Recommendations for improvements? 5.6.3 Results of the management review Doe the results contain all the decisions and measures from the review on the following issues:
5.6.3-01 Improvement of the effectiveness of the quality management systems and its processes? 5.6.3-02 Product improvement in regard to customer requirements? 5.6.3-03 Resources requirements?
Please note: Requirement in accordance with the QA general terms and conditions and/or EN 45012 Are complaints also dealt with and documented in the scope of this evaluation in regard to the QM system?
CHECK LIST VDA 6.2

Protocol/ notes:
J 5.1 Obligations of management 5.1-01 Can top management prove fulfillment of its obligation in regard to the development and implementation of the quality management system? N
Discussion partner:
Obligation of the management (provision of resources)
Can it prove that the effectiveness of the QMS is being continuously improved in that: 5.1-02 The organization is actually conveying the significance of fulfillment of customer requirements and the statutory authority requirements? 5.1-03 The establishment of quality policy? 5.1-04 Assuring that quality objectives have been established? 5.1-05 Management reviews have been carried out and the availability of resources assured? 5.2 Customer orientation 5.2-01 Has top management assured that the issue of customer requirements has been communicated and fulfilled with the objective of increasing customer satisfaction?
5.5 Responsibility, authority and communication
A Deviations from standards (number of the improvement measures protocol):
5.5.1 Responsibility and authority 5.5.1-01 Top management assures that die responsibilities and authorities and their interactions within the organization have been defined and have been made known?
5.5.2 Representative of the top management Has top management appointed a member, who independent of all other responsibilities, has responsibility and authority including the following points:
5.5.2-01 to ensure that the required processes are introduced, implemented and maintained for the quality management system? 5.5.2-02 That top management is reported to on the performance of the quality management system along with each necessity for improvement? 5.5.2-03 that awareness about customer requirements is promoted and assured throughout the entire organization?
5.5.3 Internal communication
5.5.3-01 Does top management assure that suitable processes for communication are introduced throughout the organization and that a communication about the effectiveness of the quality management system takes place?
6.1 Provision of resources Does the organization determine the resources and provide them for: 6.1-01 Implementing the quality management system and for continuously improving its effectiveness 6.1-02 Increasing customer satisfaction through fulfillment of the customer requirements?
CHECK LIST VDA 6.2

Protocol/ notes: Quality management system
J 4 Quality management system 4.1 General requirements 4.1-01 Has the organization built up, documented, realized and maintained a quality management system and continuously improved its effectiveness? 4.1-02 Are the processes required for the quality management system and its application in the entire organization (also for outsourced services / keyword interfaces) recognizable? 4.1-03 Has the sequence for and interaction of the processes been established? 4.1-04 Have the required criteria and methods been established for assuring the effective implementation and steering of these processes? 4.1-05 Has the availability of resources and information been assured that are required for the implementation and monitoring of these processes? 4.1-06 Are these processes monitored, measured, and analyzed? 4.1-07 Have the required measures been established in order to achieve the planned results together with a constant improvement of these processes? N
Discussion partner:
4.2 Documentation requirements 4.2.1 General Does the documentation for the quality management system contain: 4.2.1-01 a documented quality policy and quality objectives? 4.2.1-02 a quality management handbook? 4.2.1-03 documented procedures that are required by this international standard?
4.2.1-04 documents that are required by the organization for assuring the effective planning, implementation and controlling of all its processes? 4.2.1-05 The quality notes specified by this international standard? EXPLANATORY NOTE 1: When the designation "documented procedure" is used, this means that the relevant procedure is defined, documented, realized and maintained. EXPLANATORY NOTE 2: The extent and scope of the quality management system documentation can be different from organization to organization as a result of: a) the size of the organization and the type of its activities, b) the complexity and the interaction of the processes, and c) the capabilities of the personnel. EXPLANATORY NOTE 3: The documentation can be implemented in any form or type of medium. 4.2.2 Quality Management Handbook Does the Quality Management Handbook contain: 4.2.2-01 the application area of the quality management system including the details about and reasons for every exclusion? 4.2.2-02 the documented procedures created for the quality management system or indicators to it? 4.2.2-03 a description of the interaction of processes in the quality management system?
CHECK LIST VDA 6.2

Processes and components in the ISO 9001:2000 system and in ISO /TS 16949
Document control
Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000 Is the timely evaluation / distribution / implementation in compliance with the customer scheduling assured? Have all changes been consistently documented? Is there a clear presentation of all documents? Is exclusion of abuse ensured?
Creating, maintaining
Section 4.2.3.1
Identifying, marking, cataloguing
Checking releasing
Publish update
Withdraw remove destroy
Change check release
Publish update withdraw remove destroy file original
CHECK LIST VDA 6.2

Protocol / notes: Document control
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4.2.3 Document Control 4.2.3-01 Are the documents required by the quality management system controlled? 4.2.3-02 Quality notes represent a special document type. Are they controlled in accordance with the specifications in section 4.2.4? Does a documented procedure exist for establishing the required control measures in order: 4.2.3-03 to approve the documents prior to their publication in respect to their adequacy? 4.2.3-04 to evaluate documents, update them on requirement and approve them anew? 4.2.3-05 to ensure that the changes along with the current editing status of the documents are marked? 4.2.3-06 to ensure that the valid versions of relevant documents are available at the appropriate points of use? 4.2.3-07 to ensure that the documents are legible and easily recognized? 4.2.3-08 to ensure that those documents of external origin are marked and that their distribution is controlled?
Discussion partner:
4.2.3-09 to prevent the unintentional use of outdated documents and to mark them in an appropriate manner, in the event that they have to be preserved for any reason?
CHECK LIST VDA 6.2
Control of quality records
Creating collecting putting in order identifying cataloguing
Section: 4.2.4.1
Does the control of the records comply with statutory, authority and customer requirements? Are aspects taken into account such as:
o o o protection against fire, water archiving media (files, micro-film, computer). if necessary additional security files (double archiving, safety copy etc.)
Releasing distributing
Storing securing
Define retention times
Protect keep
Destroy
CHECK LIST VDA 6.2

Protocol / notes: Control of quality records
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4.2.4 Control of quality records 4.2.4-01 Are quality records produced and maintained in order to provide verification of conformity with the requirements and establish the effective functioning of the quality management system? 4.2.4-02 Are quality records kept legible, easily recognizable and easy to find? 4.2.4-03 Does a documented procedure exist for establishing the controlling measures that are essential for the marking, keeping, protection, quick accessibility, the maintenance deadline for preserving quality records and the right of disposal over quality records?
Discussion partner:
CHECK LIST VDA 6.2
Resources, training, competence, awareness
Are measures for training, qualification and motivation of the employees planned and implemented at all levels in all areas and is the implementation evaluated? Is the qualification of the employees established in appropriate requirement profiles, job descriptions, functional or process descriptions? Has a sustained improvement in management / management behaviour been achieved (keyword employee attitude survey) Are there procedures for: o Attracting new employees o Job familiarization/instruction o Regular employee discussions with comparison of target achievement o Regular establishing of the personnel and function related training requirements of all employees? Is there an adequate employee training given at the workplace? Keywords to this: o New / changed work processes o Effects of faults / nonfulfilment on the customer Establishing of employee motivation (continuous improvement of environment / innovation). Are all activities traceable to terms of maintenance / improvement of the infrastructure? Have all the criteria for a fulfilment of the services according to requirements been established (e.g. ergonomics, quality, schedules, costs) Are there emergency plans? Has it been assured that all the requirements from planning for the working environment have been maintained in relation to the provision of the service? Do the works, the environment comply with the statutory requirements in respect to safety, order, and hygiene?
Analysis of requirement abilities gaps
Section 6.2.1.
Section 6.2.1.1.
Planning budgeting selection of offers
Section 6.2.2.
Coordination implementation
Evaluating use
Section 6.2.2.1
Checking needs coverage
Section 6.2.2.2/3
Section 6.3
Section 6.3.1.
Section 6.4
Section 6.4.1.
CHECK LIST VDA 6.2

Protocol / notes: Training, competence, awareness
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6.2 Personnel resources 4.2.1 General 6.2.1-01 Is the personnel that is involved in activities that influence the product quality capable as a result of reasonable training, instruction, abilities and experience? 6.2.2 Capability, awareness and training 6.2.2-01 Does the organization establish the necessary capabilities of the personnel involved in activities that influence the product quality? 6.2.2-02 Does the organization take care of coverage for this need for training or does it resort to other measures? 6.2.2-03 Does it assess the effectiveness of the measures resorted to? 6.2.2-04 Does it ensure that the personnel is aware of the significance and importance of its activities and does it know that it is contributing to the achievement of quality objectives? 6.2.2-05 Does it maintain suitable notes and records on instruction, training, skills and experience?
Discussion partner:
CHECK LIST VDA 6.2
Internal audit
Analysis of the requirement and the frequency
Does the system audit your QM system in accordance with the VDA 6.2 specifications, along with all other QM system requirements (taking account of customer specific specifications)? Is each service process audited in order to establish its effectiveness? Do the internal audits take account of all the service processes listed in the handbook and are these audited in an adequate manner? Is there an annual plan for the carrying out of audits? Does the internal audit planning take into account at least: o auditing issues o reference documents o processes to be audited o audit sequence o questions complex (check list) o schedules o audit team (contact partners) o reporting and distribution Are all the auditors sufficiently qualified in accordance with the customer / industry requirements / (also see Basic Requirements from VDA 6 ) Are all the auditors trained in regard to the requirements of methods, quality techniques, standards etc? Do the auditors comply with the requirements in terms of personal characteristics (also see ISO 19011 see Basic Requirements for Auditors)?
Section 8.2.2.1
Definition of the area processes persons
Section 8.2.2.2
Planning selection of the auditors methods and means
Section 8.2.2.3
Realization coordination conformity comparison compiling improvement potential
Reporting
Section 8.2.2.4
Establish and implement follow-up activities
CHECK LIST VDA 6.2

Protocol / notes: Internal audit
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8.2.2 Internal audit (according to ISO 9001:2000) Does the organization carry out internal audits at planned intervals to establish whether the quality management system:
Discussion partner:
8.2.2-01 fulfils the planned rules of this international standard and the requirements on the quality management system as established by the organization? 8.2.2-02 is effectively realized and maintained? 8.2.2-03 Is an audit program created in which the significance of the processes to be audited and the areas as well as the results of earlier audits are taken into account? 8.2.2-04 Are the audit criteria, the extent of the audit, the audit frequency and the audit method defined? 8.2.2-05 Does the selection of auditors and the carrying out of the audits ensure the objectivity and impartiality of the audit process? 8.2.2-06 Is it assured that the auditors are not auditing their own activities? 8.2.2-07 Are the responsibilities and requirements for the planning and implementation of audits together with reporting on their results and the keeping of record notes established in a documented procedure? 8.2.2-08 Has the management responsible been assured for the area to be audited so that measures for dealing with faults and their causes that have been recognized can be taken without delay? 8.2.2-09 Do the follow-up measures contain provisions for the verification of these measures and for reporting on the verification?
CHECK LIST VDA 6.2
Corrective measures
Are appropriate methods for solving problems systematically applied by the organization in order to do away with the basic causes (e.g. 8 Steps, 5 Steps, 5 M or similar)? Are deeper root causes established by these methods, in particular in regard to quality and problems with customer satisfaction (inclusion of those involved in the process such as service providers and service receivers / record documents covering this)? Are problem solving methods specified by the customer applied? Is the knowledge gained from problems also taken into account in similar cases / processes on a preventive basis? Are processes that promote customer oriented thinking and acting and rule out repetitions of faults established? Are appropriate techniques used, e.g.: o working in a control cycle (PDCA) o working according to cycle plans, check lists or similar o risk analyses (FMEA) Are services analyzed about which customers have complained? Is the analysis of data for internal and external complaints a purposeful / planned procedure with the objective of systematically excluding the causes of faults? Is the time for diagnostics (analysis of causes of faults / derivation of measures / checking of effectiveness) recorded and minimized? Are the record notes on this available?
Select weight evaluate existing problems
Section 8.5.2.1
Analyse causes
Define and implement measures

Section 8.5.2.2
Check the effectiveness of these measures
Define introduce implement and evaluate follow-up measures
Section 8.5.2.3
CHECK LIST VDA 6.2

Protocol / notes: Corrective measures
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8.5.2
Discussion partner:
8.5.2-01 Have corrective measures been made for dealing with the causes of faults to prevent reoccurrence? 8.5.2-02 Corrective measures must be appropriate to the effects of the faults that have occurred. Is this the case?
Does an introduced documented procedure exist to establish specifications for the: 8.5.2-03 Evaluation of faults (including customer complaints)? 8.5.2-04 Establishing the causes of faults? 8.5.2-05 Assessment of the requirement for action, to prevent the renewed occurrence of faults? 8.5.2-06 Establishing and realization of the required measures? 8.5.2-07 Recording of the results of the measures introduced? 8.5.2-08 Evaluation of the corrective measures taken?
CHECK LIST VDA 6.2
Preventive measures
Identifying weighting evaluating possible, but not yet existent problems / risks
Basic requirements for the automobile industry are to be taken into account
Question a systematic procedure run-up for risk analysis.
(For further examples on this see contract verification / project handling / FMEA)
Consider potential causes
Define and implement preventive activities
Verifying whether risks have been reduced
Define introduce implement evaluate follow-up activities
CHECK LIST VDA 6.2

Protocol / notes: Preventive action
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8.5.3 Preventive measures
Discussion partner:
8.5.3-01 Have preventive measures for dealing with the causes of potential faults been defined to prevent these from occurring? 8.5.3-02 Preventive measures must be appropriate to the effects of the potential problems that have occurred. Is this the case?
Does an introduced documented procedure exist to establish specifications for the: 8.5.3-03 Establishing of potential faults and their causes? 8.5.3-04 Assessment of the requirement for action, to prevent the renewed occurrence of faults? 8.5.3-05 Establishing and realization of the required measures? 8.5.3-06 Recording of the results of the measures introduced? 8.5.3-07 Evaluation of the preventive measures taken?
CHECK LIST VDA 6.2
Improvement process
Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000 Is the service improvement constantly aligned to reducing the quality fluctuations? o Improvement of the quality level for services o Optimizing of processes o Risk analysis for the service provision o Increasing efficiency (costs reduction for processes, increasing customer value) o Improving customer support and customer relations Have steps and activities such as e.g.: o Systematic diagnosis and implementation of the knowledge that has been obtained (inclusion of those concerned, optimizing) o Establishing of responsibilities and authorities o Selection of improvement projects according to established criteria o Monitoring of the separate improvement projects o Results evaluation (customer value, economy, comparison with objective targets) o Use of reporting systems, benchmarks, audits, customer reports been taken into account?
Defining the improvement potential of the system, the processes, the products, the services, the communication, the information, and setting priorities
Section 8.5.1.1
Considering targets and making them binding
Planning, implementing and monitoring activities
Verification of achievement of objectives

Section 8.5.1.1
Define introduce implement evaluate follow-up activities
CHECK LIST VDA 6.2

Protocol / notes: Improvement process
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8.5.1 Continuous improvement
Discussion partner:
8.5.1-01 Is the effectiveness of the quality management system continuously improved through the application of quality policy, quality objectives, audit results, data analysis, correction and preventive measures plus management evaluation?
CHECK LIST VDA 6.2
Customer related processes
Requirements
Chapter / cross-reference VDA 6.2 Document second edition 2004
Is quality planning done across all departments? Does the quality future planning include concepts for avoiding faults? Are the processes / activities described in an appropriate manner, - as e.g.: o establishing and marking of the significant characteristics of the service o provision of equipment, processes and controlling measures o updating of processes and equipment o timely, forward looking provision of measuring techniques and methods o testing of purposeful positions for service implementation o clarification of acceptance criteria o monitoring of changes including verification and validation Has a check been made prior to the provision of the service, which applicable specifications, standards and drawings are to be taken into account? Is there a process for market research as the basis for the development / provision of services? Is it a management task to monitor these processes in regard to their effectiveness? Has the extent of the service to be provided been adequately clarified? o clarification of the extent of the service and its feasibility o limiting of the expected costs in the provision of the service o defining the quality requirements Can a systematic market development be documented? Are advertising claims fulfilled in a manner that can be verified? Is the effectiveness evaluated? Is a Corporate Identity maintained? Is the acceptance of and affect on/through the customer observed through the entire period of the warranty/guarantee? Is the knowledge gained in this made of use of in the sense of the KVP?
Analysis identification comparison

Section 7.1
Evaluation of suitability for implementation and feasibility
Chances risks standards factors of influence
Section 7.2.1
Section 7.2.1.1. Section 7.2.2.1
External / internal communication interactive sequential parallel proactive reactive
Section 7.2.3.1
Analysis of the feedback
Follow-up activity
Section 7.2.3.2
CHECK LIST VDA 6.2

Protocol / notes: Customer-related processes
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7.2 Customer related processes 7.2.1 Establishing the specifications in regard to the product Does the organization establish the following: 7.2.1-01 The requirements established by the customer including the requirements in respect to delivery and activities after delivery? 7.2.1-02 Those specifications that have not been given by the customer, but which are essential for the defined or the known and intended use? 7.2.1-03 Statutory and authority specifications in respect to the product? 7.2.1-04 All further requirements established by the organization? 7.2.1 Establishing the specifications in regard to the product 7.2.2-01 Does the organization evaluate the specifications in regard to the product? 7.2.2-02 Is this evaluation made before a delivery obligation to the customer arises (e.g. delivery of offers, acceptance of contracts or orders, acceptance of contractual or order changes)? Does it ensure:
Discussion partner:
7.2.2-03 That the specifications made on the product are defined? 7.2.2-04 That the differences between the specifications in the contract or order and the specifications as these were previously formulated have been disposed of? 7.2.2-05 That the organization is in a position to fulfil the defined specifications?
7.2.2-06 That records are made of the evaluation results and their follow-up measures? 7.2.2-07 That the customer requirements prior to acceptance are confirmed by the organization when the customer has not previously presented documented specifications? 7.2.2-08 Does the organization ensure when product requirements change that the relevant documents are also changed and that the responsible personnel are made aware of the changed specifications? EXPLANATORY NOTE: In a number of cases e.g. Internet sales, a formal evaluation of each separate order is not practicable. Instead of this, the evaluation can refer to relevant product information such as catalogues or advertising material for example. 7.2.3 Communication with the customer Does the organization have effective regulations for communication with the customer that have been established to cover the following points and have these been implemented: 7.2.3-01 Product information? 7.2.3-02 Inquiries, contracts or order processing including changes? 7.2.3-03 Feedback from the customer including customer complaints?
CHECK LIST VDA 6.2
Development
Ideas analysing customer wishes internal / external
Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000 Is an inter-departmental approach assured? Have special characteristics and their monitoring been established within the scope of the project planning? Have appropriate methods and tools been used in the planning phase (e.g.: FMEA)? Have all the characteristics/requirements for the product development been established, documented and evaluated?
o o o o customer demands contract document specifications agreed delivery obligations taking into account of previous experience (market research, competition, supplier feedback,...) Have targets been established for the product quality/service life/reliability/shelf life etc. been established? Is there a time management and cost overview for this?
Specification
Section 7.3.1.
Decision planning project design Design / development changes
Design / development
Section 7.3.2.1
Design / Reviews
Section 7.3.2.2
Verification
Validation
Design results development results
Section 7.3.3.1 Section 7.3.4.1
Section 7.3.7
Section 7.3.8
Are all the requirements for the production process development known? Have the special characteristics been established (customer requirement or internal)? Are the results of the service process development available? Is the development of appropriate evaluations performed in established phases? Have processes and responsibilities for changes been suitably established? Is there a procedure for the checking and release after completion of the service preparation?
CHECK LIST VDA 6.2

Protocol/ notes: Development
J
7.3 Development 7.3.1 Development planning 7.3.1-01 Does the organization plan and control the development of the product? 7.3.1-02 Are a reasonable evaluation, verification and validation and the responsibilities and authorities for development established in the development planning and development phase for each development phase? 7.3.1-03 Does the organization manage and control the interfaces between the different groups involved in the development groups, in order to assure an effective communication and a clear allocation of the responsibility? 7.3.1-04 Is the result of the planning updated with the continuing development insofar as this is appropriate? 7.3.2 Development inputs 7.3.2-01 Are inputs in regard to the product requirements established and recorded? Do these contain: 7.3.2-02 7.3.2-03 Functional and performance requirements? Appropriate statutory and authority requirements?
Discussion partner:
N
7.3.2-04 Where applicable, information derived from earlier similar developments? 7.3.2-05 Other specifications important for the development? 7.3.2-06 Are these inputs evaluated on the basis of their appropriateness? 7.3.2-07 Are the specifications complete, clear and free from contradictions? 7.3.3 Development results
7.3.3-01 Are the development results provided in a form which make their verification possible over and against the development inputs, and are they subject to approval before release? Is it ensured that: 7.3.3-02 the development results fulfil the development specifications? 7.3.3-03 reasonable information levels for the procurement, production and provision of service are prepared? 7.3.3-04 Acceptance criteria for the product are contained or reference made to them?
7.3.3-05 Those characteristics of the product are established that are essential for a safe use and the intended the purpose? 7.3.4 Development evaluation Are systematic reviews carried out in suitable phases in order to: 7.3.4-01 Assess the suitability of the development results for the fulfilment of the specifications? 7.3.4-02 To recognize all problems and to suggest necessary measures? 7.3.4-03 Do the participants of reviews of this kind include representatives of the functional areas that are affected by the evaluated development phase or the evaluated development phases. 7.3.4-04 Are notes taken about the results of the reviews and about essential measures? 7.3.5 Development verification 7.3.5-01 Is a verification is carried out in order to assure that the development results fulfil the development specifications? 7.3.5-02 Are notes taken about the results of the verification and about essential measures? 7.3.6 Development validation 7.3.6-01 Has a development validation been carried out in accordance with the planned regulations (see 7.3.1), to ensure that the resulting product is in a position to fulfil the specifications for the defined or the known intended use? 7.3.6-02 Has the validation been completed where possible before the delivery or the introduction of the products? 7.3.6-03 Are notes taken about the results of the reviews and about essential measures? 7.3.7 Steering of development changes 7.3.7-01 Are development changes marked and recorded?
7.3.7-02 Are changes evaluated, verified and validated and also approved before their introduction insofar as it is reasonable to do so? 7.3.7-03 Does the evaluation of the development changes include the assessment of the effects of the changes on the components and the delivered products? 7.3.7-04 Are notes taken about the results of the reviews and about essential measures?
CHECK LIST VDA 6.2

Production / provision of service

Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000 Is there a steering plan for the provision of the service?
o o o o
Specifications
Protection of the Products / sevices
Planning availability of: information instructions check lists measuring test equipment resources Identification und taceability
Section 7.5.1.1.
indicators for quality steering? testing and treatment of customer property defined characteristics information requested immediate measures for Qproblems
Section 7.5.1.2
Are there appropriate process- / procedural instructions for the completion of the contract? Are all the working instructions required up-to-date and available at the workplaces? Are the requirements for servicing / maintenance of tools fulfilled to terms of the requirement (availability / planned maintenance / key equipment / resources / qualification etc.)? Is there a coordination and schedule planning for the provision of the service? Are agreements with the customer available and are these taken into account? Is there a process in respect to feedback from the customer? Is there a real process for service and customer support? Are all production and service processes validated? Is the entire service traceable at all times (participating employees / records)? Are the requirements for the products / tools that have been provided (customer property) fulfilled? Is the state of the warehouse checked at reasonable planned intervals? Are the FIFO requirements fulfilled and are the storage areas optimally used?
Customer property
Implementation steering controlling Validation
Section 7.5.1.5
Result product / service
Section 7.5.1.7 Section 7.5.1.8 Section 7.5.2 Section 7.5.3
CHECK LIST VDA 6.2

Protocols/ notes: Production / service provision
J
7.5 Production and service provision 7.5.1 Controlling the production and the services provision 7.5.1-01 Is the production and the services provision in the planned form and is it implemented under controllable conditions? Do the controllable conditions contain where appropriate: 7.5.1-02 The availability of data describing the characteristics of the product? 7.5.1-03 7.5.1-04 The availability of the working instructions? The use of suitable equipment?
Discussion partner:
7.5.1-05 The availability and use of monitoring and measuring equipment? 7.5.1-06 The implementation of monitoring and measurements? 7.5.1-07 The implementing of release and delivery activities and activities subsequent to the delivery? 7.5.2 Validation of the production and service provision processes 7.5.2-01 Are all the production and service provision processes validated, whose the results cannot be verified by the following monitoring or measurement? 7.5.2-02 Does this also apply to all processes where the inadequacy of was first seen only after either the product had gone into use or the service had been provided? 7.5.2-03 Does this validation demonstrate the capability of these processes for the achievement of the planned results? Have regulations been established for these processes insofar as this is relevant, containing: 7.5.2-04 Established criteria for the evaluation and approval of the processes? 7.5.2-05 Approval of the equipment and the qualification of the personnel? 7.5.2-06 7.5.2-07 7.5.2-08 Use of specific methods and processes? Requirements for records? Renewed validation?
7.5.3 Marking and traceability
7.5.3-01 Is marking of the products with suitable means during the entire product realization performed insofar as this is reasonable? 7.5.3-02 Is a marking made of the product status in respect to the monitoring and measurement requirements? 7.5.3-03 Is a clear marking of the product steered and recorded when traceability is demanded? EXPLANATORY NOTE: In some industrial branches configuration management is a means for marking and traceability. 7.5.4 Property of the customer 7.5.4-01 Does the organization handle customer property carefully for as long as it is within the controlling orbit of the organization or while it is used by it? 7.5.4-02 Does the organization mark, verify and protect the customer property that is entrusted to it for use or for inclusion in the product? 7.5.4-03 Are cases of loss, damage or otherwise nonsuitability for use in respect to customer property reported to the customer and are records maintained of this? EXPLANATORY NOTE: intellectual property. Customer property can also include
7.5.5 Product maintenance 7.5.5-01 Is the conformity of the product maintained during the internal processing and delivery to the specified location as foreseen? 7.5.5-02 Does this maintenance include marking, handling, packing, storage and protection? 7.5.5-03 Does this maintenance apply in an analogue manner for the components of a product?
CHECK LIST VDA 6.2

Planning of the product implementation

J 7.1 Planning of the product implementation 7.1-01 Does the organization plan and develop the processes that are required for the product implementation? 7.1-02 Is the planning of product implementation in harmony with the requirements of the other quality management system processes? Does the organization establish the following in the product implementation, insofar as this is reasonable: 7.1-03 Quality objectives and requirements from the product? 7.1-04 The necessity of introducing processes, creating and compiling documents and the product specific making available of resources? 7.1-05 The required product specific verification, validation, monitoring and testing activities as well as the product acceptance criteria? 7.1-06 The records required to demonstrate that the implementation processes and the resulting products comply with the specifications? 7.1-07 Are the results of this planning available in a form suited to the organization operating methods? N
EXPLANATORY NOTE 1: A document that establishes both the processes of the quality management system (including the product implementation processes) and the resources that are to be used for a specific product, project or for a specific contract, can be named quality management plan. EXPLANATORY NOTE 2: The organization may apply the requirements given in Section 7.3 also on the development of product realization processes.
CHECK LIST VDA 6.2

Protocol / notes: Discussion partner: Management of the resources (infrastructure, working environment.)
J 6.3 Infrastructure 6.3-01 Does the organization establish, prepare and maintain the infrastructure that is required to achieve conformity with the product requirements? The infrastructure includes e.g.: buildings, workplace and the supply facilities connected to them, process equipment, both hardware and software, as well as supporting services such as transport or communications. 6.4 Working environment 6.4-01 Does the organization establish, manage and steer the working environment that is required to achieve conformity with the product requirements? N
CHECK LIST VDA 6.2
Procurement
Specifications
Section 7.4.1.
Selection market analysis
Procurement information
Selection of existing and new suppiers
Section 7.4.2
Do all the products, materials and services procured comply with the relevant applicable official regulations? Does the supplier QM system comply with automobile industry requirements and is there at least a valid (accredited) ISO 9001:2000 certificate available? Has it been ensured that the organization uses only supply sources that have been approved by the customer, insofar as this has been contractually agreed? Have all the details relevant to the procuring of the products / services been coordinated with suppliers / sub-contractors? Is the supply quality adequately monitored? o receipt and evaluation of o o o
statistical data goods arrivals tests evaluation / auditing of suppliers other methods coordinated with the customer
Implementing contracting contract set-up peripheral requirements
Section 7.4.3.1
Section 7.4.3.2
Evaluation re-evaluation with suitable methods and instruments
Is the supplier service monitored according to appropriate indicators (product quality, delivery performance, additional freight costs)?
CHECK LIST VDA 6.2

Protocol / notes: Procurement
Y N
7.4 Procurement 7.4.1 The procurement process 7.4.1-01 Does the organization ensure that the products procured fulfill the procurement specifications as defined? 7.4.1-02 Does the type and extent of the monitoring applied to the supplier and the product procured, depend on the influence of the product procured on the subsequent product implementation or on the end product? 7.4.1-03 Does the organization assess suppliers on the basis of their capabilities for supplying products that are compliant with the specifications of the organization? 7.4.1-04 Does it select suppliers on this basis? 7.4.1-05 Do criteria exist for selection, assessment and re-assessment? 7.4.1-06 Are records kept about the results of the assessments and with regard to essential measures? 7.4.2 Procurement data 7.4.2-01 Do procurement data describe the product that is to be procured? Do these contain insofar as reasonable: 7.4.2-02 Requirements for approval of products, procedures, processes and equipment? 7.4.2-03 Requirements on the qualification of personnel? 7.4.2-04 Specifications for the quality management system? 7.4.2-05 Does the organization assure the suitability of the procurement requirement specifications prior to informing the supplier about them? 7.4.3 Verification of procured products 7.4.3.-01 Are the specified tests or other activities by means of which it is ensured that the procured product fulfils the defined procurement specifications both established and realized? 7.4.3.-02 Does the organization establish the intended verification measures and the methods for the release of the product in the procurement data when either the organization itself or the customer intends to carry out verification activities at the suppliers premises?
Discussion partner:
CHECK LIST VDA 6.2

Measuring and testing equipment Requirement

Additional requirements / focal points VDA 6.2 compared with ISO 9001:2000 Is all calibration, testing, measuring equipment that is required for verification of conformity monitored?
Specifications
Procurement Consistency of the measurement to measuring specifications
Verification
Section 7.6.1.
Stock
Calibration
Issue
Steering
Withdrawal
Proof of at least the following has to be made: Marking of the measuring equipment including traceability to the Calibration and Measurement Standard. Re-processing on the basis of development and constructional changes. All measured values outside of the specification that are found during calibration or verification. Evaluation of the effects of the defective state Confirmation of compliance with the specification after the calibration or verification and Reporting to the customer on delivery and/or installation of products suspects of being defective or materials or in the case of services suspected of being faulty.
Calibration
Follow-up measures, stock, disposal, depreciation evaluation of required activities or products / services
CHECK LIST VDA 6.2

Measuring and test equipment monitoring

J
7.6 Controlling of monitoring and measuring equipment 7.6-01 Are the monitoring procedures and measurements which must be conducted to proof compliance of the product with the defined requirements and the required monitoring and measuring equipment established? 7.6-02 Have processes been introduced to ensure that the monitoring and measuring can be carried out and that this can be done in a manner that is compatible with the specifications made for monitoring and measuring? To the extent that valid results are required, is the measuring equipment: 7.6-03 Calibrated or verified at defined intervals before use? 7.6-04 And can this be done on the basis of measuring standards that are based on international or national measuring standards? 7.6-05 When there are no measuring standards of this kind, is the basis for the calibration or verification recorded?
7.6-06 Is measuring equipment adjusted or readjusted if required? 7.6-07 Are they marked so that the calibration status can be recognized? 7.6-08 Are they secured against wrong adjustments that would make the measuring result invalid? 7.6-09 Are they protected against damage or deterioration during handling, maintenance and storage?
7.6-10 Does the organization assess the validity of previous measuring results and are these recorded when it has been established that the measuring equipment does not fulfil the requirements. 7.6-11 Are suitable measures being taken in respect to the measuring equipment and all the products affected? 7.6-12 Are notes taken about the results of calibration and verification? 7.6-13 When computer software is used for monitoring and measuring compliance with the defined specifications, is the suitability of this software confirmed as regards the intended application ? 7.6-14 Is this done before the first use and when necessary later?
CHECK LIST VDA 6.2

J 8.1 General Has the organization planned and realized monitoring, measuring, analysis and improvement processes that are required in order to: 8.1-01 Show the product conformity? 8.1-02 To assure the conformity of the quality management system? 8.1-03 To continuously improve the effectiveness of the quality management system? 8.1-04 Does this comprise the establishing of appropriate methods including statistical methods and the extent of their application and are the users appropriately qualified? 8.2 Monitoring and measuring 8.2.1 Customer satisfaction 8.2.1-01 Is information regarding customer perceptions monitored in the question, whether the organization has fulfilled customer requirements, as one of the benchmarks for the performance of the quality management system? 8.2.1-02 Have the methods for obtaining and using this information been defined? 8.2.3 Monitoring and measuring of processes 8.2.3-01 Are suitable methods for monitoring and, where appropriate, measuring the processes of the quality management system applied? 8.2.3-02 Do these methods demonstrate that the processes are in a position to bring about achievement of the planned results? 8.2.3-03 When the planned results are not achieved, are corrections and corrective measures introduced in order to assure product conformity insofar as this is reasonable? 8.2.4 Monitoring and measuring of the product N
Measuring, analysis, improvement

8.2.4-01 Are the characteristics of the product monitored and measured, in order to verify the fulfillment of the specifications in the product? 8.2.4-02 Is this done in suitable phases in the product implementation process and in compliance with the planned activities? 8.2.4-03 Is a proof of conformity carried out with the acceptance criteria? 8.2.4-04 Do these record notes state who is or who are the person/s responsible for the release of the product? 8.2.4-05 Is a product release and service provision only made after the satisfactory completion of all the defined activities, insofar as this is not done otherwise by a responsible body and, to the extent that this is required, with the permission of the customer? 8.3 Control of non-conforming products 8.3-01 Is it assured that a product that does not fulfill the specifications is appropriately marked and controlled to ensure that its unintentional use or its delivery are prevented? 8.3-02 Are the control measures and the responsibilities and authorities allocated to them for dealing with non-conforming products established in a documented procedure? Are non-conforming products dealt with in one or more of the following ways: 8.3-03 Introduce measures to deal with the established fault? 8.3-04 Approval for use, for release or acceptance after special release by a responsible position and, where appropriate, by the customer? 8.3-05 Introduce measures to rule out the originally intended use or application? 8.3-06 Making record notes of the type of faults and the subsequent measures resorted to including the special releases that have been obtained? 8.3-07 When a non-conforming product has been improved is this verified once again to demonstrate conformity with the specifications? 8.3-08 If a non-conforming product is discovered after the delivery or in use, are measures introduced that are appropriate for the consequences or the potential consequences? 8.4 Data analysis 8.4-01 Are suitable data established, recorded and analyzed in order to present and assess the suitability and effectiveness of the quality management system where continuous improvement of the quality management system can be made? 8.4-02 Does this also include data that is obtained from monitoring and measuring and from other relevant sources? Does the data analysis supply data about: 8.4-03 8.4-04 8.4-05 8.4-06 8.4-07 Customer satisfaction? The fulfillment of the specifications for the product? Process and product characteristics and their trends? Possibilities for preventive measures? Suppliers?
CHECK LIST VDA 6.2

Process assessment according to VDA 6.2
Risk assessment, effectiveness in No risk, effectiveness verified Low risk, effectiveness largely verified Significant risk, effectivenes s largely verified Predominat ely given High risk, effectiveness partially verified Partly given High risk, effectiveness not verified
practice
Specification and verification documentation Points assessment to VDA 6.2 Traffic-light logic / effects for certification procedures
Completely fulfilled
Predominately given
Given in fragments
10 / Green (OK) certificate supported
8 / yellow (Note) certificate supported
6 / red (minor deviation)
4 / red (major deviation)
0 / red (major deviation)
No certificate supplement accord to VDA 6.2
Evaluated processes
Corporate strategy
Management including corporate culture, personnel / safety Process landscape (responsibility for development and sequence organization) Management system (also QM system) Controlling (also financial evaluation of non-quality costs) Market and customer requirements are defined? Develop service (product) Develop service processes Marketing Sell service Provide service Service and customer support Procurement / logistics / binding of suppliers
Evaluation / results according to VDA 6.2
Evaluation / by (lead auditor):
Summary taking account of the objectives (focal points for the audit report)
CHECK LIST VDA 6.2

Strengths:
Potentials:
Pronounced interactions / other focal points:
Cross-reference to the major or minor deviations / record no.:
____________ /the:_________ Signature organization
____________ /the:_________ Signature Lead Auditor

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CHECK LIST

(in conformity with the 2nd edition 2004)

Signature: Signature: Signature:

No.: CL_27_01_011e Created by: Perschler

Edition: 09/2006 Tested by: Kreiter

Page 1 of 40 Released by: Perschler

CHECK LIST VDA 6.2

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Edition: 09/2006 Tested by: Kreiter

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CHECK LIST VDA 6.2

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Edition: 09/2006 Tested by: Kreiter

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CHECK LIST VDA 6.2

No.: CL_27_01_011e Created by: Perschler

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CHECK LIST VDA 6.2

No.: CL_27_01_011e Created by: Perschler

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CHECK LIST VDA 6.2

Steering of notes taken

Quality management handbook

General requirements (process management)

5. Responsibility of the management

Obligation of the Management

Policy targets planning review

5.5.2 5.5.3 6.1 6.2.1 6.2.2 6.3 6.4 8.1 8.2.1

8. Measurement, analysis and improvement

Capability, awareness and training

Product measurement and monitoring

Controlling of nonconforming products

Customer-related processes Specification / input

Processmeasurement and monitoring

7.3.6 7.3.7 7.4.1 7.4.2 7.4.3 7.5.1 7.5.2 7.5.3 7.5.4

Production / services provision ID. / traceab. Customer property Protection Validation

No.: CL_27_01_011e Created by: Perschler

Edition: 09/2006 Tested by: Kreiter

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CHECK LIST VDA 6.2

Vision: Mission: Policy: Strategies:

Projects: Programs: Methods: Tools: Processes: Key processes: Key parameters:

Roles: The most important key data: Audit objectives:

No.: CL_27_01_011e Created by: Perschler

Edition: 09/2006 Tested by: Kreiter

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CHECK LIST VDA 6.2

Vision / mission statement

sections 5.1, 5.3, 5.4 and 5.5

Implementation under consideration of requirements

Means processes products/ services

Measurement surveillance correction avoidance

Customer satisfaction audits processes products services / system

Analysis sequential, parallel, periodic checks

Update facts and figures facts

Section 5.2 /5.5

Section 5.4.1. and 5.6.1 - 4

Evaluation of the service

No.: CL_27_01_011e Created by: Perschler

Edition: 09/2006 Tested by: Kreiter