2012 CCTV Handbook

CCTV HANDBOOK 2012
CONTENTS
FEATURES
4 6 8 Opinion Balancing innovation and implementation Opinion Are all surveillance systems equal? CCTV Round-table 2012 Surveillance solutions take centre stage 18 Hi-Tech Security Solutions interview The business of surveillance 24 System integrator profile Reliability through systems architecture experience 26 Q&A: IP/Analogue The right solution 28 IP/Analogue Analogue still delivers value 30 IP/Analogue Considering IP? 32 IP/Analogue Hybrid, analogue or IP? 34 Q&A: Low-cost options Low-cost IP options 38 Low-cost options A camera companion 39 Lighting Lighting industry 40 High-definition Advantages of highresolution IP cameras 42 High-definition High-definition vs. megapixel 43 High-definition Explaining panomera 45 Q&A: Control rooms Comfort and productivity 46 Q&A: Management software All about ROI 52 Management software Integrated auto management 53 Management software Servisions SVControlCenter 54 Q&A: Power management Power to the camera 58 Infrastructure Optimising video across the WAN 60 Q&A: Remote monitoring Keeping control, remotely 63 Remote monitoring Security goes remote 64 Case studies 72 Product showcase
www.securitysa.com CCTV Handbook 2012
PUBLISHED BY: HED
CCTV/SURVEILLANCE EDITORS COMMENT
WELCOME
participants also highlight the growing importance of IT in the security world (or is it security in the IT world?). The challenges of convergence are simply going to increase as IPs foothold in the world of surveillance grows. In fact, I was recently part of a discussion which asked the question of whether security managers will still exist in five years time. Thats an interesting topic for discussion on another occasion, however the sentiment applies in the world of surveillance. Analogue isnt going anywhere in a hurry, but its days are numbered and so are the days of those service providers who dont adapt to the new reality. On a lighter note, I hope you enjoy the CCTV Handbook 2012 and look forward to your feedback. Hearing from those in the trenches is always a valuable guide to knowing what we should include in future magazines. For those subscribed to the Hi-Tech Security Solutions e-zine, the contents of the handbook will also be sent out in regular weekly e-zines during the month of May. If youre not already a subscriber, drop me an e-mail on andrew@technews.co.za, which is the same address to use for your comments. Enjoy the handbook. Andrew Seldon, Editor
Is it necessary to adopt the latest technology?

There can be no doubt that the technical advances in the surveillance arena are amazing, from improvements within cameras to the software and infrastructure supporting them. This is an industry going through exciting changes. However, even as the latest IP technologies deliver more features and functionality, there are still many installers and customers asking for analogue solutions. There is no doubt that IP system sales are increasing and will continue to increase at a rapid rate, even if the global economy retards sales in the short term. The truth is, however, that many customers still opt for analogue because of the cost advantages, while installers are quite happy to serve them as its what they have always done and know how to do. Its also easier than reskilling your workforce and joining the growing ranks of IP service providers. On the other hand, many customers, consultants and installers opt for analogue solutions because these deliver exactly what the user requires. That, combined with the lower costs and ease of installing analogue systems is often the dealmaker. In this years handbook, we have a collection of articles about IP and the benefits thereof, but we also have a couple of interesting opinions on analogue, as well as a look at a few other aspects of the whole surveillance industry. As always, our round-table
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CCTV Handbook 2012 www.securitysa.com
CCTV/SURVEILLANCE OPINION
BALANCING INNOVATION AND IMPLEMENTATION

recently attended a CCTV User Group Conference in Manchester, UK and was highly impressed by the delivery of a number of Technology Innovation awards that were given to various town centre sites that were members of the User Group. This recognition included efforts in the implementation and testing of technologies such as video analytics, camera mapping, mobile cameras and CCTV strategy. It showed that the field of CCTV is definitely moving forward and that there are exciting developments in the area. A visit to the Manchester City control room demonstrated that these awards were for real progress and efforts and not just token emblems. Conversely, the conference also showed that there are still definite limitations to new technology and often it is over-hyped and oversold. Limitations were mentioned even by the innovation award winners about what systems were capable of doing. The conference also showed that even current technology was often not delivering on what it was capable of. This was attributed to issues in installation, implementation and operation. It was also clear that ignoring people as part of the solution was a frequent problem, and that claims of removing or replacing personnel with things such as intelligent analysis were not just wrong, but could actually lead to more work being needed from people. Technologies such as video analytics, IP based systems, and DVRs are all major steps forward for CCTV. However, warnings were given by a number of speakers about the choice of technology and the need for thorough operational testing, effective implementation, training, appropriate use of information, and how the technology can affect the quality of decision making and information flow. For example, Dannie Parks from West Midlands Police highlighted concerns about the retrieval of IP data under some scenario conditions where high loads were put on transmission systems that were designed to work under everyday conditions rather than emergency scenarios. Ray Stead in an operational test of video analytics in Portsmouth found that
By Dr Craig Donald.
Dr Craig Donald is a human factors specialist in security and CCTV. He is a director of Leaderware which provides instruments for the selection of CCTV operators, X-ray screeners and other security personnel in major operations around the world. He also runs CCTV Surveillance Skills and Body Language, and Advanced Surveillance Body Language courses for CCTV operators, supervisors and managers internationally, and consults on CCTV management. He can be contacted on +27 (0)11 787 7811 or craig.donald@leaderware.com
it did not predict behaviour of any type as claimed, but on the other hand things like movement detection highlighted a number of activities in Portsmouth in the late night hours that proved interesting for management. Colin Greene, together with other CCTV design specialists made the point that digital CCTV does not make getting picture quality easier, and in fact can make it more difficult if the design and installation are not done properly. The specialists made the point that many clients are not getting 60% of the potential quality of what their current CCTV system is capable of delivering. Perhaps one of the most appropriate comments to put things in context was made by Mick Neville, a Deputy Chief Inspector at the specialist Visual Images Identification and Detections Office (VIIDO). He made the comment that If you blow all your budget on the equipment you are mad, because it doesnt solve the problem. With responsibility for maximising use of CCTV and other evidential images, Neville noted that one particular officer was responsible for 4% of all IDs made from the video, continuing to note that if all the personnel had the same performance, it would account for over 100% of images identified. He and other speakers made a number of other points around the needs for training and equipping people to deal effectively with CCTV. This included training for lawyers, CID officers etc. and a focus on forensic use of CCTV. This highlights the major themes that technology strategy needs to be developed in conjunction with a manning and training strategy, and needs to be thoroughly operationally tested in actual world conditions. As important in my view, is that the implications of the introduction of the technology need to be carefully thought through. Often the technology leads to other issues that will affect performance, and it is only when the systems are in place that there is the realisation that the environment, people, social dynamics, and procedures fundamentally affect what the technology is capable of accomplishing.
NEWS CCTV/SURVEILLANCE OPINION
ARE ALL SURVEILLANCE SYSTEMS EQUAL?
By Allyson Koekhoven.
compression technology a few years ago and everyone jumped on the bandwagon. Geutebrck decided that this was not suitable for high-end security requirements and decided to develop its own H.264 CCTV technology. This gives you the benefits of H.264 technology with the additional high-security functionality of older MJpeg systems.
The right choice Put the right product in the right place.
harles Volschenk, MD of Geutebrck South Africa believes that there is a very blurred line between the perceived functionality and quality of reputable products and those of products that can be best described as mediocre. While there are a number of products on the market that, on the surface seem to look and act like their superior counterparts, it is important to be able to differentiate between the two options. At the end of the day, the cheaper products generally do not have the longevity associated with tried and tested products and this negates any savings the client may have made on the purchase price. Its like thinking your home coffee machine is the equivalent of the industrial one that makes cappuccinos all day long at the local coffee shop. Both might make good coffee, but they are certainly not capable of the same reliable performance in the long-run, he adds. So what, apart from the purchase price, differentiates a superior product? The first question a company should ask their prospective supplier is how long they have been in business in the security sector. How can you compare the experience gained by a company years of solid product design, manufacture and installation examples, with a company that shot onto the market in the last year or two, claiming to be the the next best thing? says Volschenk.
Selecting a stayer
He says that it is important to stay abreast of technology by attending international trade shows. What I have noticed is that often companies that exhibited the previous year at a trade show are conspicuous by their absence the following year. I cannot see how this can instil any level of confidence in a customer buying products from this supplier. You need to have a constant and consistent presence and be able to provide customers with a high service level once the sale has been made. He acknowledges that it is hard to stay at the cutting edge of technology, with innovations mostly being copied within six months of new product releases. However, another differentiating point is that reliable companies consistently create usable innovations, consistently delivering firsts due to a substantial and concentrated investment in R&D. Volschenk is adamant that technology should have a very specific and defined purpose in mind if it is to be of any use. There was a lot of hype around H.264
What you see in a glossy brochure does not always live up to its promises. In order to mitigate against owning a product that performs below its published specifications, it is advisable to ask for a live demonstration of its capabilities. Better still, ask to see the product in action in an actual installation, preferably one that has multiple cameras and third-party systems linked to it. Request the operator to push the product to its boundaries and operate it in strenuous circumstances. You are entitled to see the practical application of any product you purchase, Volschenk says. It is critical that the data throughput of the CCTV equipment be verified. A vendor claim of its systems maximum capabilities can quickly be verified by comparing data throughput of the machine with data load of the cameras linked to it. In addition, health monitoring of the system and built-in redundancy should be a given. Other factors that feature high on the musthave list is the ability of the product to interface to and integrate with other third-party products and the ability to provide exception reporting. Likewise, providing audit trails for any changes made within the system is very important. If there is, for instance, insider collusion, the system should allow one to trace when changes in settings were made and who made them. A basic system cannot do this and therefore one loses the opportunity to nip criminal activity such as theft and fraud in the bud. Volschenk pointed out that 98% of all recorded footage is useless. Finding the remaining 2% quickly and reliably, is often a battle. A system should make it easy for the operator to find relevant footage, with advanced search functionalities. Software offering exception reporting is definitely an advantage. People tend to forget the really important things when selecting a product. Many people are hung up on the frame rates, ever-increasing megapixel resolutions and information like that, while the real importance is whether the product is functional in its specific application and whether the company providing it is available to provide an aftermarket service instantaneously and professionally. Why be able to see the minute pattern detail on a carpet, when all you require is a good facial verification of an intruder? It would be fair to say, then, that not all surveillance systems are equal, Volschenk concludes. For more information contact Geutebrck, +27(0)11 867 6585, Charles@geutebruck.co.za, www.geutebrueck.com
CCTV/SURVEILLANCE
CCTV ROUND-TABLE 2012
SURVEILLANCE SOLUTIONS TAKE CENTRE STAGE
By Andrew Seldon.
Standing: Charles Volschenk, Warren Phillips, Jason McGregor and Johan Crause. Seated: Brendan Hall, Malcolm Govender and John Loftus.
The camera is
CTV has been with us for decades. Today we have traditional analogue technology competing (unsuccessfully in many instances, successfully in others) against newer IP technology and more than enough hype surrounding convergence and the benefits of IP. But the issue of which camera to choose doesnt revolve around IP alone. Vendors promise high definition, megapixels, low light, amazing zoom capabilities, onboard storage and analytics, and other fantastic benefits to the buyer. We even have some vendors offering 14 or 20 megapixel systems, 360-degree views and more. But then you put the camera to the test and see that the specifications on the box sound good, but that is as far as it goes. The real world is not quite as friendly as the perfect conditions vendors claim to support. How does one make sense of all this? Hi-Tech Security Solutions put the question to a group of local vendors, distributors and integrators with the hope of finding out what the real issues in the surveillance world are and what we can expect to hear about in the coming year. Our seven attendees were a mine of information, but, as is always the case, limited space means we can only touch on a few of the topics discussed in
this article. At the end of the event, however, it was clear that the surveillance market is going to be a competitive environment this year with plenty of new products out to tempt the buyer who will have a seemingly endless choice when it comes to surveillance. The key to success is doing ones homework and making sure you have the right advisors and skills in place. Warren Phillips represented local distributor Miro, a company that initially started distributing network products, especially wireless networking, before taking its place in the surveillance distribution market. He says the company specialises in wireless surveillance and is excited by changes in the wireless market, which extend the capabilities of IP surveillance. Of the changes he expects to see this year is wireless systems offering transmission speeds of 1 400 megabits per second, with a multikilometre range. Jason McGregor represented Axis Communications. As far as trends are concerned, he expects a continued focus on improved image quality rather than counting megapixels. I think what the client wants at the end of the day is better image quality and were seeing the consumer market driving this. Todays cellphones offer clients a better image
only one aspect of a surveillance solution; ignore the rest at the buyers peril.
NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE
than they get out of many of their CCTV cameras and people dont see why a phone can deliver such quality but a camera cant. Other areas to watch, according to McGregor, include an increased focus on lens technology with wide dynamic range (WDR) and high dynamic range (HDR) becoming more important. We should also see some other interesting technologies appearing that are able to deal effectively with poor lighting conditions. He also sees an increased interest in edge storage and analysis. Brendan Hall, MD of Pentagon Distribution says, We see a lot of the vendors willing to sell the camera, a piece of software or just a storage device and when it all goes pear shaped for a client. At the end of the day youve got this divorced responsibility, so our real focus is on the whole application, where we have to take responsibility for the camera, the network, the platforms, the software as well as the storage. He adds that many camera vendors are more inclined to sell cameras, but dont want to get involved in the storage business, which is becoming quite complex. He also refers to the swear word of our industry, integration, noting that installations of systems such as access control, public address systems, evacuation and building management systems (BMS) need to be included in the overall process. Malcolm Govender from Pelco by Schneider agrees with Hall, saying Pelco has always focused on end-to-end solutions, from monitors to cameras, recording platforms and storage. With its integration into the Schneider Group, Pelco now has additional access to the Schneider product portfolio, including BMS, lighting solutions, wireless infrastructure products and so on. So for us our focus has shifted from being
a camera provider or even a CCTV solution provider to a holistic solution provider. Johan Crause represented IP Security Solutions (IPSS), a division of Regal, which launched IPSS after realising the need for a specialised division focusing on IP products. He says IP products need support and that means added value from a distributor to look after its clients and even work through them to assist the end user. According to Crause, customers are after quality, but they do not necessarily want to pay a lot for it. This is where IPSS comes in, offering products that offer the quality required, but at a more reasonable cost, although he notes that they are not chasing the title of offering the cheapest price out there as the quality would not suffice. He also notes that the East is catching up quickly when it comes to quality products and its not correct to simply write-off products from that areas as cheap knock-offs. John Loftus, MD of newly launched distributor MASS sees four key trends happening in our industry. The first is edge storage. There is no need to hog bandwidth with video images when the majority of it is never looked at. With only relevant video transmitted and the rest of it available when required, bandwidth can be saved and more value derived from the cameras functionality. Integration is second. Loftus says it has never been done well among the various disciplines. He believes this is changing and sees development taking place in integration between the various electronic security disciplines. Lighting is the third trend. A trend that hasnt transferred to the IP platform properly yet, but this is changing quickly. Finally, he sees an increase in the capabilities of storage devices, including
Malcolm Govender.
Warren Phillips.
improved write speeds, which will benefit storage solutions. Charles Volschenk represents the German company Geutebrck, which has only had a local office for slightly more than one year. He also believes the dirty word integration is becoming more important than ever. Geutebrck is already busy with several projects where the integration between different systems is key, and the outcome is a system that provides exception-based reporting, in other words, the system raises an alarm when certain triggers arise and that is what operators respond to. Again he says edge storage will be key, but users also require something in the middle that can find the right two or three percent of important footage/data and then present it in a way that is usable, allowing people to make decisions. Geutebrck SA also distributes lighting products from RayTech, which he considers an important advantage as lighting factors become more important.
Lighting and pricing

While lighting is not often given the thought it really requires in the surveillance world, apart from when vendors try to sell a lowlight camera, this is changing. McGregor expect more of the high-end cameras will include IR LEDs that sport a long life of 10 to 15 years depending on the product. In the past, he says, weve seen cameras with built-in LEDs, but these more often than not failed before the camera had outlived its Continued on page 12
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NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE The benefits of IP

As noted previously, the benefits of analogue often come down to questions of cost and while the purchase price of analogue is lower than IP, Hall suggests it should come down to a question of the future cost of ownership. He says the life cycle of an analogue video system is about three years. After that, you have an analogue backbone which limits your options when looking at upgrading or expanding the installation. The upside of IP is the fact that you get to put the network in and once installed youre in the digital world with all the benefits of upgrading or expanding the surveillance solution and changing camera brands as desired, says Hall. We supplied a site seven years ago, a cash centre with about a 150 cameras. Weve done a few firmware upgrades, but I can do nothing more for the client. So from a client perspective, the upside is that he can really get a real return on his investment over a longer period and the firmware upgrades deliver excellent additional functionality over the longer term that the client can choose to take advantage of. IP adds value on a larger system, adds Loftus. Smaller installations suit analogue systems, but larger ones simply require IP. It would be an automatic choice for our customers because we give you additional value such as smartphone apps, access control integration, gate control, Continued on page 14
Continued from page 10 useful life. This is changing as current LED systems will outlive the camera. Volschenk adds that IR technology is advancing even more with many projects needing lighting over and above what could be attached to a camera. He says a form of almost intelligent IR is being developed apart from the camera that interacts with the camera doing the right things at the right time, operating automatically as required to support the cameras, and hence the businesss operations. Hall also mentions new technologies that measure the tolerances on the LEDs and provide a form of failover to ensure the lighting remains constant for the camera in question. Harking back to the low-cost question, Hall also mentions that there is a large market waiting for the right IP product at the low-end of the market meaning the 16-camera and below market for small operations and even homes. There is also a huge market outside of South Africa where the markets still have some maturing to do. These users generally opt for analogue solutions because of the lower costs, but also because the traditional installers serving this market are comfortable with analogue. Looking at the global surveillance space, he says IP vendors are playing in only about 25% of the market, with the remaining 75% still up for grabs or in the analogue space because of it size and the lower cost of analogue solutions. (There is some disagreement on the exact percentages, with some saying as much as 35% of the market
has already migrated to IP, others saying its as low as 20%.) While IP cameras have added functionality to their systems, from analytics, to voice and other features, most of these installations have no need of these extras, leaving a gap in the market. Many of these smaller installations are running off ADSL routers and in-house WiFi systems, to which they are adding IP cameras. These installations, of course, cant afford the fees integrators charge and are looking for systems that are easy to install and use. Its into this arena that companies like Axis, with its Camera Companion and Bosch, with its Advantage Line are moving. However, there is still space for low-cost (not quality) cameras targeted to this market. Crause says he believes this market is going to be significant for 2012, not least because an increasing number of these smaller projects move from analogue to IP. Again he mentions IP camera manufacturers from the East that have managed to bridge the quality and price gap in a way that appeals to this market, especially when comparing the image quality the more costly IP systems deliver. This is to be expected as technology advances, says Loftus, noting, progress and development is driven by price erosion. This allows manufacturers to make CCTV more efficient, more effective, more user friendly and a more effective tool for a lower cost, while the high-end gains the benefit of new features and functionality.
Warren Phillips and Jason McGregor.
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NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE
John Loftus.
Charles Volschenk.
Continued from page 12 BMS integration and many more added value features we would be restricted from offering on an analogue system. And it goes further, adds Govender. The added benefits we have in the group also include BMS, energy management and the like. We can trigger the camera system to switch lighting off because theres no motion in the office. So instead of putting an occupancy sensor in, and if you dont have the money to build a full BMS, you can use the CCTV system to trigger that and as funding becomes available from the money youre saving, you can expand. McGregor believes the value of IP is the intelligence, the edge storage and the fact that its a quick deployment compared to
analogue in many cases. The management is also simpler and offers more functionality. Of course, IP and analogue are not exclusive, as Volschenk points out. You can have them both running as hybrid technology, allowing you to extract the most from your analogue investment while you migrate to IP.
Edge or not
The question of edge storage, keeping video footage on SD cards or hard drives on each camera, is already gaining traction and will continue to do so in the coming year. On the one hand, Continued on page 16
Johan Crause.
Jason McGregor.
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NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE Infrastructure questions

When it comes to infrastructure, the attendees agreed that wireless solutions for surveillance were growing in importance as well as utility. Phillips notes that he does not always recommend wireless for indoor applications, but has no hesitance in recommending wireless for outdoor applications. On the perimeter, wireless is a fantastic alternative to wired components, it really does work and I think its only getting better. To be frank, the bandwidth that these products are performing at and the clarity of picture is fantastic. Hall agrees, noting that Pentagon recently commissioned a 150-camera project on a highway using a wireless network. Loftus also agrees noting a project Mass supplied a wireless system to sports excellent quality over a distance of 5 kilometres.
Continued from page 14 McGregor notes the benefits of edge storage in reducing bandwidth and not losing footage even in the network goes down. In many incidents, thieves will make sure they take the DVR with them to prevent footage of their crime being of any use. In these instances, edge storage saves the footage for later analysis. However, Crause asks what happens when the camera is stolen or broken? The solution to this seems to be event-driven storage in which certain events trigger an alarm and automatically broadcast images to a control room, while when there is no alarm situation the video is stored on camera. This footage can then be downloaded or mined for analysis at a convenient time, while ensuring any intrusions and so forth are sent to a command centre almost immediately. Alternatively, McGregor notes that onboard storage can save bandwidth by allowing companies to store the full-quality video footage on the camera while broadcasting low frame rate video to a control centre until something happens. In that way operators can keep an eye on the monitored environment without hogging bandwidth. When it comes to server-based storage, there is a vast difference between the traditional NVR/DVR systems and the large storage subsystems installations require. The attendees noted a general lack in many security installers when it comes to setting up and managing larger storage systems. It could be put down to a question of lack of education on these high-end devices, but it could also be down to the fact that organisations are more likely to set their IT departments to the storage task.
A key issue
As is the norm in round-table discussions, this article has only touched on some of the issues discussed. To round off the event, Hi-Tech Security Solutions asked each participant to highlight one issue that they think would be the biggest issue in the surveillance market in the coming year. Not an easy question in a dynamic industry. Volschenk says, The biggest thing is going to be having usable, meaningful information from your integrated systems. Thats whats going to sort out the men from the boys. I think for us its going to quite simply be differentiation on the basis of quality. Thats the biggest thing, being able to provide a complete end-to-end solution and taking control of the entire project, says Loftus. Crause reiterates that the quality-cost question is crucial. Quality versus cost is going to play a significant role in 2012. People are not prepared to pay exorbitant amounts for cameras anymore. I think from our perspective, like I said previously, we can all basically offer the same offering, its what sets your offering apart and the value-add that comes into it that will separate one manufacturer or one brand from the other. So for us its more along the lines of the value adds, what else we can build onto the system, what value can we add, notes Govender. For us, convergence is key to where we can have a single platform for managing all the services which operators can control from one interface, says Hall. From an Axis perspective its short and sweet, image usability. Can you actually use the video that youve got to do the job required, states McGregor. Although Phillips notes an expected growth in Miros wireless infrastructure offerings, he also sees a growth spurt for IP surveillance due to an increased availability of lower-cost cameras that offer good quality as well as simpler usability for the end user. The proof will be in the pudding and we shall perhaps be able to see the outcome of these expectations in the 2013 issue of the CCTV Handbook. Needless to say, looking at the comments in this round-table, it bodes well for an exciting year in the surveillance industry. The usual question of how far IT will intrude into the security world (or vice versa) remains and we would not be surprised to see further acquisitions of security integrators and distributors by established IT players. Perhaps next year we will eventually see a larger percentage of IP sales at the expense of analogue, but looking at some of the other comments in the various articles in the CCTV Handbook 2012, it will be some time before analogue is kind enough to retire into the sunset an event that would have to be recorded with an expensive IP camera.
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CCTV/SURVEILLANCE
I
Richard Creighton.
NTERVIEW
By Allyson Koekhoven.
HI-TECH SECURITY SOLUTIONS
THE BUSINESS OF SURVEILLANCE
Surveillance implementations must deliver value.

Technology abounds in the surveillance industry and changes on a constant basis to provide the promise of new deliverables in terms of quality, output and integration. However, what the end user really wants from his system is oftentimes less hype and more return on investment. Hi-Tech Security Solutions chatted to eight systems integration companies and security consultants about designing and planning the implementation of a surveillance system that provides tangible benefits and offers customers hassle-free solutions.
Planning ahead
The primary function of any surveillance system revolves around the specific needs of the customer. The process should not be one of suppliers or integrators pushing technology onto customers based on their need to move high-end products into the market. All respondents agreed that before any planning and design can start, a comprehensive overview meeting with the customer at their premises is critical. By physically visiting the site, identifying hot
spots and critical areas and determining whether any existing surveillance systems can become part of a new system or need to be replaced, allows a systems integrator to develop an overall strategy, says Richard Creighton, HBS Business Leader, Africa, at Honeywell. Any consultant or systems integrator who attempts to implement a plan remotely, without foresight of the installation environment must be avoided. A comprehensive risk assessment will include the expected coverage of the site, including all critical areas; whether this coverage needs to be conducted on a round-the-clock basis; and what existing system is on site. At the very first meeting with the customer, it is important to include representatives from their IT department, says Shaun Thom, sales manager at Basix. This allows the integrator to establish whether the customer wishes the installer to piggyback on an existing IT network or whether it is more advisable to implement a dedicated security network. The advantages to the latter include avoidance of overloading the business IT network and ensuring that both networks are completely secure. Disadvantages are primarily the extra costs involved in establishing the network and monitoring it after installation. It is important to look at the operational dynamics of the site, such as the infrastructure (network and storage capacity) required; whether an analogue, hybrid or a combination system is required; and whether the system has a national operational centre or be viewed and controlled via isolated control rooms. Once all these questions have been answered, the integrator can design and construct the surveillance solution, says Creighton. Alex de Barros, a consultant to Servest Technologies adds that the type of camera chosen is based on the specific expectations and requirements of the customer. You need to discuss with the customer whether he wants high-definition images for identification purposes and/or for number plate recognition and recording. Or, are the cameras merely used to determine movement in specific areas? In the latter instance, you would not select a high-definition megapixel camera with the requisite accompanying large storage demands it commands, but rather a lower definition camera. The strategic positioning of cameras is critical to Continued on page 20
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CCTV/SURVEILLANCE INTERVIEW
Continued from page 18 the success of any surveillance installation project.
Camera options
Identifying choke points, such as doorways or entrances, where the person is required to present a card, tag or finger to gain access will allow you to place cameras for identification purposes, adds Francois Malan, MD of Camsecure. In addition, the camera angle plays a role in determining what quality level camera you need. You need to take heed that colour cameras are not always the solution, as they tend to use a lot more bandwidth and storage in low light conditions and often dont produce good quality images when they are needed, says Malan. Another factor often overlooked is that if you are going to have an installation with thousands of cameras, you need to ensure that you have an adequate network design in place and that you have devices that are transmitting and compressing the video footage optimally. A lot of small inefficiencies on a large system can add up to a big nightmare for the end user. When considering the type of camera to install, you need to first determine what network will work best for the installation at hand, such as wireless, fibre, or cloudbased, adds Shaune Beyleveldt, IT manager at Basix. Kevin Monk, technical director at the Bidvest Magnum Group, said that one often has to educate ones customers on the benefits of a particular system. While you are outlining the general security benefits, it is important to point out the additional OHS benefits they can derive from a suitable surveillance system. In this way the customer feels he is getting more than he had originally anticipated and his confidence in the system integrators capabilities, integrity and knowledge will increase. Monk comments that one should also determine and outline the type of analytics that will be used for recorded material, as well as set up procedures for how the material will be viewed and analysed. Determination of whether the actions are proactive (in a control room) whereby one would use a cross-pollination of static and mobile cameras); or rear-active (where footage is reviewed at a later stage) whereby static cameras are adequate, is necessary. The level of integration to other systems, such as fire and access control, is often overlooked. The importance of an open platform, future-proofed system cannot be overstated. Technology is expensive and to find that your supposedly high-end system cannot interface to other critical elements
Francois Malan.
either today or in the near future, could be catastrophic for many companies, says Malan. You need to be pragmatic and match the costs to both the business driver and the system. It is often better to install the system in building blocks as the budget for surveillance grows. At the end of the day you shouldnt be installing technology just for the sake of installing technology; it should have a predefined and valuable role to play and if something less high-tech can do the job adequately, then downscale at the design stages, notes Ian Downie, shareholder and director of sales and marketing at Xone.
of what technology best suits his needs and the equipment supplier many times is only interested in selling the latest technology with all its bells and whistles, irrespective of whether he is over- or under-speccing the project. Technology changes so rapidly that you need to be flexible and understand what you want to get out of your recorded footage in terms of the application in question, for example, for perimeter surveillance you would need a day/night camera with zoom capabilities, says Creighton. Downie concurs that system integrators provide a vital link in the supply chain. Due to experience gained over many years of working on similar projects, systems integrators are able to weigh up the risks facing an organisation, review current systems and decide on a suitable and cost effective plan to mitigate the risks. A good system integrator also understands that the solution is threefold process, people and technology. It is important to acknowledge that the process precedes the technology in each case. It does not help to purchase a bus load of expensive equipment which is overkill for the job at hand.
Service is paramount
In order to ensure that the planned installation will perform according to the expectations of the customer, it is important to have a full scope of work document as well as a service level agreement (SLA) in place. Furthermore, communication with OEMs will provide valuable information sharing on technology available, and full entry level training will ensure that customers are able utilise the technology effectively. The scope of work or project plan needs to incorporate information on deliverables, milestones and prerequisites, says Beyleveldt. The document should also include tests and sign-offs, notes Downie. Finally, the handover document must be compared to the scope of work document. This could include practical completion (identifying snags), a list of snags, handover and commissioning dates, adds Monk. The SLA, which is performance based, will outline exactly what parameters and predefined specifications are required. In addition, determination of maintenance and future upgrades will be specified. Preventative maintenance, as opposed to corrective maintenance, will allow you to identify possible failures before they become actual issues, thus reducing downtime and costs, says Thom. System feedback is required to inform the Continued on page 22
The right partner

Kobus Le Roux, national sales and marketing executive for Jasco Security Solutions, cautions against the temptation of cutting system integrators out of the equation during the planning and design stages. We know of many cases where a customer chose to use other avenues to design the solution without the insight of the integrator which resulted in greater expenses and dubious results. We find that in these instances there is a lot of subjectively driven marketing noise made by the supplier and OEM. In the past, system integrators would be the first line of communication to the end user. This allowed for proper risk assessment before a specific solution and product was discussed. Now, they often find that they are involved in the project only after all the critical decisions have been made. In the majority of cases, the end user does not have a comprehensive knowledge
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21
CCTV/SURVEILLANCE INTERVIEW
Continued from page 20
Kobus le Roux.
Ian Downie.
maintenance team or the system integrator when maintenance or upgrades are required. By making this an automatic function, you effectively reduce possible failures, adds Malan. It would be wise to institute back-to-back warranty agreements with suppliers that match the maintenance agreement, says Downie. Ideally, the maintenance agreement should be extendable and design your contract around backwards compatibility to ensure that maintenance staff can work on the systems.
Is it what it says it is?

Can customers rely on the quality output specified on a cameras packaging or should they get down to component level to determine capabilities? We have proved in camera shootouts that the specifications that appear on the camera box are not always accurate, states Jacques Nieuwoudt, a director at Risk Consulting Network. Be cautious and do not rely on the marketing spin. Le Roux agrees:If it is a reputable brand you can usually put some credence in their claims, however, I still believe it is advisable to test all products before specifying them for a customers installation. Beyleveldt and Malan say it is advisable to select equipment that complies with Open Network Video Interface Forum (ONVIF) as well as other international HDTV standards. This means that we will eliminate the undesirables in the industry, resulting in a more professional industry offering. De Barros believes that often an entry-level camera will perform a task as well as a high-definition camera, dependent on the application it is being used for. It is more important that a system is scaleable to what the customer requires. Depending on the growing needs of the customer, he may need to invest in a bigger server at some stage in the future. Monk adds: Sometimes utilising a larger number of lower resolution cameras will have a more meaningful effect than deploying one or two megapixel cameras with a similar bandwidth and storage requirement. The application does not always call for identification of a person, so rather invest the budget in deploying a larger number of lower resolution cameras to provide wider coverage.
It is important to get down to component level, especially when a customer is considering an IP system. The system will determine your bandwidth requirements and therefore you need to know what product is going into the field, based on the correct platform for the application. Downie says that specifications and their credibility are complex matters that are best left to an experienced system integrator to determine. No matter how much someone knows about the field of surveillance cameras, the calibre of a camera can be faked. However, if a customer selects a system integrator who has a verifiable track record, has a history of large scale installations, and exhibits integrity in terms of objective selection of equipment, then there is less likelihood of an inferior product slipping through the cracks.
IP, the way forward?

While all interviewees acknowledged that there is still a role for analogue technology to play in certain instances, IP is definitely the technology of the future. Nieuwoudt cautions that the technology is a bit overrated at this stage, with costs being rather high and a shortage of suitably skilled installers being the stumbling blocks to widespread acceptance. De Barros says that analogue cameras are still improving and getting cheaper and because of their amelioration and the research and development invested in them, there will still be a place for them in more cost conscious applications. However, IP has a longer shelf life because of the firmware upgrades available. This means that when you are in touch with your customers growing or changing needs, you can readily upgrade their IP system to suit by upgrading the software. Both Malan and Monk state that the larger contracts are specifying IP as their technology of choice. Analogue only outsells IP at a component level and I believe that it is suitable predominantly for the SOHO market, Monk says. Unfortunately, because it is a closed system, analogue has serious restrictions in terms of future-proofing the installation, adds Malan. Thom believes that the only reason the volume of sales on analogue cameras is higher than that
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of IP cameras, is the lower cost of the technology. Without a doubt, IP has more features and benefits to offer the customer, including a cheaper infrastructure. One way of easing customers with an existing analogue system into IP is to utilise a hybrid system, then replace it with IP when necessary. IP is easier to install and integrate with other systems and you have the benefit that, from a maintenance point of view, you can fault find over IP networks, says Le Roux. Conversely, even though most analogue cameras do provide a quality output, they are labour and maintenance intensive when compared to IP systems.
Leasing and offsite monitoring

There are merits to both offsite monitoring and leasing of surveillance systems, but customers should also be aware of the possible downside to these options. I believe that freedom of choice in technology should be a given, however, this is not always available when leasing a system and customers should be careful that they are not locked into a specific
brand for the duration of the contract, says Malan. Budget often determines whether outright purchase or rental of surveillance systems is chosen. In addition, rental has tax benefits for the customer and is an opex rather than a capex expense that allows upgradeability of products without extra expense. It is important that performance levels are built into the contract to ensure that the lessor upholds high quality levels, says Thom. Creighton notes that there is a time and place for offsite monitoring depending on the installation environment. While offsite monitoring can be utilised, I do not feel it is advisable to lease your surveillance system. For a critical application like security, you should have ownership of your own system and its components. In most critical environments, bespoke application of surveillance technology is employed and therefore by vested interest, the systems integrity and sustainability will have more chance of succeeding and being used for the full life cycle of the asset. In order to guarantee the success of offsite monitoring, it is important to determine
the first, second and third tier control room mechanisms and the level of input required. Something that cannot be overlooked though, and I cannot emphasise this enough, is the importance of people in the equation. Technology alone cannot provide surveillance needs and this is often exacerbated by the fact that customers often do not understand technology and its limitations, says Downie. Monk agrees about the importance of having a balance of technology with security officers doing patrols and feeding back information on camera positions to the control room. Monk summarises the concerted observation of the interviewees: Customers need to do a due diligence on the installer and monitoring company in order to ensure that integrity is the cornerstone of their operations. In addition, a full disaster recovery facility should be in place to ensure that, should the system suffer a breakdown, they will be able to quickly and seamlessly carry on their surveillance operations. The role that a good systems integrator can play in the equation cannot be overstated.
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CCTV/SURVEILLANCE SYSTEM INTEGRATOR PROFILE
RELIABILITY THROUGH SYSTEMS ARCHITECTURE EXPERIENCE

understanding of systems architecture and the constantly evolving technology. It is important, when designing and implementing an integrated security solution, to ensure that the foundation of the system is appropriate for the application at hand. Without a complete understanding of the requirements and client expectations the system and technology just becomes an expensive white elephant. The niche expertise our employees have in the IT environment allows them to gain a comprehensive overview of the specific infrastructure requirements of the clients. With this knowledge in hand they are then able to look beyond merely surveillance needs and focus on an entire solution based on the business value chain, McLintock says. According to McLintock, it is critical that systems can communicate with each other seamlessly. Unfortunately, when designing so-called integrated security solutions, not enough research is done on whether the technology used in other systems, such as fire and access control, can effectively interface with your surveillance system. Experience in analysing risk factors and customised needs forms the basis of our customer offering and we are able to refine policies and match the products to the overall business and security portfolio, by leveraging previous applications knowledge and experience, added McLintock. McLintock describes UTM as a multi-brand business. We believe that there is no one size fits all in this market. Or to quote Henry Ford: You can have any colour you like as long as its black. There are many good products on the market as well as many inferior products. However, at the end of the day the success of any project hinges on the ability of a product to undertake the task at hand. A product that may be more than adequate on one application may be either overkill or inadequate for another project. The technology needs to align with the risk architecture, not vice versa. Security is a grudge purchase. This means that you need to be extremely thorough in your risk assessment of a clients site in order to ensure that the system you propose for him will perform according to specification and ultimately provide him with a flawless solution that has maximised uptime and availability, adds McLintock. Boxed solutions rarely perform the high-end functions of a truly integrated solution, so time should be taken to educate the client on the value of choosing a company with a solid track record and a portfolio of evidence in applying systems that are built on a strong architectural foundation, he concluded. For more information contact UTM Group, 0860 22 22 66, Kelly@utmgroup.co.za
The UTM Group provides integrated security and networking solutions.
he UTM Group evolved from an IT/security company in 2004 and currently has offices in South Africa, the USA and Hong Kong. It had auspicious beginnings as Armcom Security, a company founded by Anthony McLintock in 1998, the father of the UTM Groups CEO, Kelly McLintock. Kelly and his brother Chad took the bull by the horns and launched the UTM Group as a provider of end-to-end integrated security and networking solutions when Provicom Electronics, a division of Bidvest, bought out Armcom Security. The company today employs 25 people in South Africa. It has a national support footprint, providing future proofed and backwards compatible turnkey security and networking solutions to the retail, pharmaceutical and educational sectors as well as for residential and commercial estates. The total security management solution is handled by three synergistic divisions within the company: technical support, sales and monitoring. The offering includes managed surveillance, access control, time and attendance and business intelligence, all aligned with best practice technology. The technical division is responsible for the supply, installation and project management of products and is enhanced through the strong networking and IT knowledge and the capabilities of its staff. The sales division is responsible for identifying opportunities within the vertical markets, monitoring on-site progress and functioning, and liaising with clients on-site to ensure that all parameters and expectations of a project are successfully met by the UTM team. Kelly McLintock believes that the companys main differentiator, in a highly competitive market, is its
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SYSTEM INTEGRATORS PROFILES
SYSTEM INTEGRATORS
Basix Group
The Basix Group, security system integrators and solution providers with over 20 years experience, and a strong presence throughout RSA, serves government and private sector customers in the financial, transportation, commercial-industrial and infrastructure markets. Basix is the agent for March Networks, a global provider of intelligent IP video solutions. Tel: +27 (0)11 210 3500 Head Office info@basixgroup.co.za www.basixtech.co.za
Bidvest Magnum
We design, install and maintain integrated security solutions. As client requirements are unique, Bidvest Magnum Technology does not have offthe-shelf security solutions. Instead, we analyse the clients needs, advise on optimum solutions, design the required system and then install it based on clearly defined project guidelines as well as a detailed scope-of-work document. Tel: +27 (0)11 555 4949 kevinm@bidvestmagnum.co.za www.bidvestmagnum.co.za
Camsecure
Network surveillance and electronic security company that has completed many large and prestigious projects throughout the continent. We pride ourselves on quality, expertise and experience. Designing event-driven systems and centralising information through maps, priority alarms and embedding standard operating procedures to quickly prompt the operator to make the correct response. Tel: +27 (0)11 781 1341 support@camsecure.co.za www.camsecure.co.za
Card Control Systems

We provide total project solutions based on specialist design, engineering and maintenance services. CCS can design and install systems to suit your needs and budget. And we can evaluate, upgrade, repair and maintain your existing system. Specialise in surveillance: access control and T&A, fire detection: audio evacuation and public address, as well as parking control systems. Tel (011) 907 3192 cardcon@mweb.co.za www.cardcontrolsystems.co.za
Honeywell Building Solutions

Honeywell Building Solutions is a leading provider of integrated technology solutions that support innovative ways of working. We develop, install and maintain critical building systems that help keep customer workplaces safe, secure, comfortable and cost-efficient. Global experience across diverse markets positions Honeywell as a technology leader renowned for delivering value. Tel: +27 (0)11 695 8000 servicehbsza@honeywell.com www.honeywell.co.za
Jasco Security Solutions

Jasco Security Solutions (previously MultiVid) designs, installs and maintains security technology solutions to address unique security risks. The strength and differentiation of our offering is in the depth of skills and experience; our understanding of the security challenges and our ability to custom-make solutions to mitigate those risk factors. Tel: +27 (0)11 894 7127 sales@multivid.co.za www.jasco.co.za
Stanley Security Solutions (EOH)

Stanley Security Solutions South Africa is a wholly owned subsidiary of EOH, and is responsible for sales, installation and support of products on the African continent. Stanley Security Solutions supplies and installs security, CCTV, access control, communications and time management solutions, building management, fire detection and offer a range of rental solutions. Tel: +27 (0)11 844 3200 Fax: +27 (0)11 844 3500 www.stanley.co.za
TVMS
Our solutions protect and enhance your investments and profits as well as reduce risk. We provide holistic security technology solutions that enable you to concentrate on your core business. From design, installation and maintenance to monitoring, TVMS offers peace of mind with value for money solutions and exceptional service delivery. Tel: 0861 867 8867 (TVMS) sales@tvms.co.za www.tvms.co.za
UTM Group
UTM Group is a provider of end-to-end total security management services with integrated solutions. These include managed surveillance, access control, time and attendance, video analytics, data mining and meaningful business intelligence. UTM delivers security management services by taking your entire risk value chain into consideration. Tel: 086 022 2266 info@utmgroup.co.za www.utmgroup.co.za
Technology, software, products, specifications, strategies, services and consultants are all key aspects of effective security. But it takes appropriate knowledge and experience to put it all together to create solutions that protect people, profits and assets and deliver business benefits. Skilled system integrators with a proven track record are the link between technology and solutions that work.
To list your company here, contact Vivienne at vivienne@technews.co.za or 011 543 5800.
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CCTV/SURVEILLANCE Q&A: IP/ANALOGUE
THE RIGHT SOLUTION

Rob Anderson.
By Andrew Seldon.
he debate about whether IP or analogue technology is the way to go carries on. There can be no doubt that the promise of IP is tremendous and would have everyone adopting this technology in a ash if it was not for so many horror stories of failed IP installations. We asked two industry players for their take on the debate. The result right now is that its up to the buyer to make sure he/she chooses the right solution because analogue is not nearly as dead as some would want you to believe. There again, it doesnt seem to have a very bright future either. Hi-Tech Security Solutions spoke to George Psoulis from TecSec Distribution and Rob Anderson from Rob Anderson & Associates.
networks) and the overall installation costs to the security system integrator is dramatically reduced. However, this needs to be calculated and planned correctly, as many systems fail due to the lack of planning. Rob Anderson, Rob Anderson & Associates: First cost, maintenance cost, live picture quality and recorded replay image quality as well as reputation of installer and equipment being offered.
Hi-Tech Security Solutions: Where is analogue the answer? Where is IP the answer?
George Psoulis: The only option for an analogue system is where the client has limited budgets, no infrastructure etc. Analogue systems are on the way to becoming an out of date solution. The cost effectiveness of analogue systems opened up a new market for residential use or very small ofce spaces. As companies expand in size, the move to open multiple ofces to accommodate employees in multiple segmented ofce spaces is becoming a norm. Thus, IP systems become more effective to implement. Rob Anderson: Because analogue can produce quality pictures at a lower cost, in many cases with superior recording and replay results, the question is really why spend more money on IP. The reason has to be to obtain a higher resolution picture and/or make installation easier. If the choice is IP then a purposely designed network must be installed with equipment selection and setup to benet from the choice. If not then the benet is only academic. The system should also not be connected to the Internet so that it can benet from windows updates. This usually results in additional maintenance call outs to resolve compatibility issues. As one installer told me, if he only did analogue installations he would go bankrupt, the IP systems need plenty of love and care which gives him a recurring income.
IP rules, but analogue wont give up.
Hi-Tech Security Solutions: The IP/analogue debate never ends. In your opinion, what do customers need to know and consider when faced with the choice of which technology to use?
George Psoulis: TecSec Distribution: CCTV technology has entered a new era; one actually needs to ask whether converting an analogue camera into an IP camera actually improves the image quality. The answer to this is debateable. Many customers have a misconception that because the solution offered is an IP camera solution, that solution offers better image resolution. This is untrue. As we are moving into a new era of surveillance, there is a big distinction between SD (standard denition) cameras and HD (high denition) cameras in an IP realm. Firstly, let us identify a few terms to help guide us. With the advent of high denition TV, a new term has developed referring to the old TV format has standard denition. That terminology has seemed to creep into video security as well. A camera could be referred to as standard denition, which basically means it is not a megapixel camera. However, a camera may be called a high resolution camera but it is still a standard denition camera. Now an analogue camera or IP camera for that matter could be 380 TV lines of resolution and it would be called a low-resolution camera. However, a camera with 540 TV lines would be called a high-resolution camera. However, they could both be considered standard denition cameras because they are not megapixel cameras or HDTV cameras. There are certainly benets to an IP-based system as most companies pre-plan IT infrastructure as a whole (data and security
Hi-Tech Security Solutions: Do hybrid installations work? Do they deliver value?

George Psoulis: Yes, good NVMS brands will allow hybrid solutions mixing SD analogue cameras (some converting into IP via video encoders) within the HD IP camera solution. CCTV systems should all be about the evidence delivered and as HD cameras are in the mix, one needs to move away from
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delivering an educated guess camera solution to a pixels on target solution. The pixels on target approach should dictate the type of camera and lens for each scene. Rob Anderson: Yes, it is the case of choosing the correct products and technology for the needs, hybrids often solve the problem.
Hi-Tech Security Solutions: You can do so much more with IP. Why even consider analogue except where price is the deciding factor?
George Psoulis: As IP cameras are dropping in price, there is no reason to consider an analogue solution. Studies have shown that CCTV clients are requiring more functionality and evidence from their systems. Most CCTV manufacturers are moving into the multi-megapixel HD environment. Analogue systems compress footage and can deliver up to D1 resolutions. D1 resolution is approximately 0.5 megapixels. See table below: Designation CIF 2CIF 4CIF D1 1MP - 720p 1MP 2MP - 1080p 3MP 5MP 11MP (Only Avigilon) 16MP (Only Avigilon) 29MP (Only Avigilon) HxV 352 x 240 704 x 240 704 x 480 720 x 480 1280 x 720 1280 x 1024 1920 x 1080 2048 x 1536 2592 x 1944 4008 x 2672 4872 x 3248 6576 x 4384
Entering into the HD environment, there are many factors to consider, i.e. the required camera to deliver the correct pixels on target, bandwidth constraints, storage etc. Rob Anderson: Not aware of anything that the IP cameras do that is not also done in the analogue world. The only one may be embedded analytics. This is usually specied to reduce bandwidth. Not sure why when we are in the IP age. There is also the trend to have edge recording built into the camera. All of these technologies should be looked at as solutions for particular problems and not as the only way to design all CCTV systems. It is probably a good time to revisit the compression algorithms such as H.264 and understand what they give us and how user friendly/good they are when you have to use the video data. There has been the further move towards HDCCTV and the release of the Pixim chipsets. Both are showing great promise. Therefore, IP is just one of the arrows in the box. Nothing wrong with it, but thankfully not the only choice.
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CCTV/SURVEILLANCE IP/ANALOGUE
ANALOGUE STILL DELIVERS VALUE
By Jamie Wilson, security marketing manager (EMEA) at NICE Systems.
W
Are you maximising your analogue assets?
ay back in 2005, one of my predecessors at NICE Systems wrote an article entitled The Convergence of Physical Security and IT. In this article he argued that vendors, speciers, system integrators, installers and end users all needed to become more IT savvy and fast, in order to cope with the pace of the inevitable transition to a more proactive security system, which takes advantage of the evolution of IP networks. So here we are, at the beginning of 2012 and I nd myself having very similar debates with people in the security world. Undoubtedly, we are far further down the line with convergence. However, we are still a long way off where people predicted we would be ve or six years ago. But why is this the case? After all, the technology has leapt forward, IP cameras of today are hugely capable and IT networks are far faster with greater bandwidth, reliability, scalability and of course security. In addition high volume storage is considerably cheaper. The fact is that analogue cameras are very good indeed. After all, more than 50 years of expertise has gone in to rening and developing the technology since the introduction of CCTV in the 1960s. Whats more these cameras can have a very long lifespan, often spanning one or even two decades. With annual shipments of approximately 20 million units in recent years, it is a conservative estimate that there are around 200 million analogue cameras currently installed around the world. So for the majority of organisations who are specifying new surveillance systems, it is highly likely that they will have analogue cameras and cabling deployed. So what choices are available? One option is to rip and replace trusted infrastructure and embark upon an expensive forklift to a complete IP solution, including cameras and r ecorders, which is in most cases like throwing the baby out with the bathwater. An alternative is to maximise the past investments (often considerable) made in analogue technology by simply replacing old DVRs with new hybrid versions. This option might seem to be the
obvious path to take for the vast majority or security teams who are restricted by budget, but there are pitfalls. While this strategy will leverage existing assets and protect investment, the resulting solution wont be completely future-ready and will have limited capabilities. However, as Tony Blair (remember him?) once said, There is a third way. There is technology now available to the market that makes it possible to retain the investment in perfectly good analogue systems and at the same time benet from a state-of-the-art proactive IP Video Management System (VMS), as part of a longer-term migration to a full IP-based surveillance operation. This option can provide signicant savings on security and operational expenditure by not only eliminating the need to replace analogue equipment immediately, but also by substantially enhancing its performance. These centrally managed VMS systems can improve the performance of analogue cameras by adding new functionality that is typically considered the preserve of an all IP infrastructure, such as automatic camera tampering detection, video motion detection and video analytics including intrusion detection and crowd management. Meanwhile video storage and associated costs (space, power etc.) can be optimised, reducing the number of servers required typically 100 cameras per server. All of these benets translate to immediate OPEX and CAPEX savings and lowers the total cost of ownership. For most surveillance operations the benets of an all IP infrastructure is the ultimate goal. However, because of its maturity, proven performance and legacy investment, analogue continues to have a long and fruitful future. The speed of change is unlikely to happen in the time frame that many in the industry may have predicted ve or more years ago. The transition will (and should) be done gradually, cost effectively and to the organisations own schedule, and not external pressures and with a robust VMS system you actually get the best of both worlds right now. For more information contact NICE Systems, +44 1489 771 200, emea@nice.com, www.nice.com.
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CONSIDERING IP?
Johan Roux.
By Johan Roux, technology manager at Jasco Security Solutions.
he evolution to Internet protocol (IP) based networked cameras and video solutions for security surveillance and remote monitoring offers a number of benets, not least the ability to integrate with existing systems, like access control and building management systems (BMS). In combination, these systems offer exponentially more benets, but putting it all together smartly requires some expertise and forethought. An integrated IP based and networked surveillance solution allows for, among others, remote access and enhanced event management, adds exibility, scalability and cost effectiveness. While you want to be sure to do a thorough job of the integration and networking, the intelligence that is built into the system is key.
Smarts needed
It is important to understand current and potential future organisational needs. Depending on the size and type of business retail, transport, corporate ofce building different specialised surveillance options may be required. A sophisticated system with incident triggered responses may work for one organisation while another simply wants intrusion detection; an organisation with lots of cameras may want a hosted video monitoring and recording service with video analytics, while another would want a stand-alone system. Whatever the requirement, when integrated with other systems, say access control, capabilities will be considerably enhanced. For example, a camera in a specic area can be congured to start recording on a certain event such as the temperature in a data centre exceeding a threshold, someone entering a high risk area, or a re alarm being set off.
the IP network. This means they can be accessed via a PCs or other device with a Web browser in real-time. Digital images, which are innitely more searchable than those stored on a digital video recording (DVR), can be saved on the device or on the network. As organisations expand their surveillance system, they typically acquire IP-based cameras. These can easily be added to the network and come with the advantage of being able to be moved around easily as needs change, and use Power over Ethernet (PoE) i.e., they can be powered by the same network on which they send and receive data, lowering costs. Another issue is security as with any IP network, data transmission from security cameras must be secured. They are vulnerable if a public system rather than a private LAN is used. A hosted solution may be the answer.
Integration
A single supplier that can do the design, conguration, installation, integration, hosted monitoring and storage would be ideal. Find a service provider who has insight into not just security solutions but enterprise systems. A big driver at present is integration of lighting and access control systems into building managements systems to lower energy use. The control of these systems is consequently becoming more centralised. Surveillance systems are increasingly being leveraged within these systems to add value in addition to fullling a safety, risk management and security function. Knowing how these systems can be used means you can congure them to deliver maximum benets. And of course there are other benets to a single provider. By making use of a single provider for network and server infrastructure, telephony, security and facility management systems, for example, installations are easier and more cost effective, troubleshooting is simplied, networks are rationalised and their use is intelligently prioritised and maximised. However, there are few providers out there with this breadth of knowledge or service capacity. For more information contact Jasco, +27 (0)11 266 1500, jroux@multivid.co.za, www.jasco.co.za
Look for end-to-end integration for best value.
Hybrid systems
Because it makes economic sense IP cameras remain expensive many organisations are choosing to migrate to a networked solution, making use of hybrid systems to maximise their investment in existing analogue cameras. Transitioning to an IP-based networked system requires the use of a video encoder or server to digitise images and make them available on
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HYBRID, ANALOGUE OR IP?
By Quintin Marais, Secure Group.
Which decision is the right one for your business?
f you are the MD of a company who is about to upgrade or install a new CCTV surveillance system, you are probably going to be faced with some tricky decisions on how you are going to approach the subject. The three main questions you will need to ask yourself are: 1) Will I just upgrade my analogue cameras for new analogue cameras? 2) Will I use a mixture of my existing equipment with new IP camera technology, i.e. a hybrid CCTV system? 3) Will I go for the latest IP megapixel camera solutions with a VMS recording platform? The problem is there is no clear answer on this. Option 1 will almost certainly work out the cheapest at the point of installation and the results you will be able to achieve will mirror those of any previous analogue system you have used. The cameras and DVR may well have more features but overall system performance is going to be the same. Option 2 will give you a halfway house solution. Hybrid systems combine analogue
and IP cameras with the potential to record on either a DVR or an NVR, but you will have to convert the cameras to either analogue or IP at the point of recording. For the time being, they provide a convenient bridge between the two technologies. Finally, Option 3. This will mean a commitment to the future, but one that is still evolving. With megapixel cameras you really need to consider your companies network capabilities to ensure the frame rate and picture quality are maximised. It is inevitable that IP products will be the dominant force in the CCTV market place in ve years. By then products will fall in price sharply and the options and ranges of the camera and recording products will be wide ranging. The decision is denitely not easy, proper advice should be sought to ensure that a supplier with an installation preference does not force you down the wrong route. For more information contact Secure Group, +27 (0)12 667 2323, quintin@secure.co.za, www.secure.co.za.
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CCTV/SURVEILLANCE Q&A: LOW-COST OPTIONS
LOW-COST IP OPTIONS
Johan Crause.
By Andrew Seldon.
Low-end systems do not always mean low quality.

P cameras have the reputation of being much more expensive than analogue, especially when it comes to low-end projects requiring around 20 cameras or less. Depending on whom you choose to talk to, that number may be higher or lower. Recently a number of companies have launched low-cost IP cameras into the market aimed at dealing with this low-end market. While the cameras may be cheaper than previous offerings, a surveillance solution consists of more than just the cameras and there are arguments that a full IP-based lowend solution would still not compare favourably with analogue systems. Hi-Tech Security Solutions asked a few industry players about their low-end IP systems and how they intend to take them to market. The people we spoke to (and who responded in time for inclusion in the article) were Johan Crause from IPSS (IP Security Solutions), Anthony Rosenbaum from XtraVision, Bertus van Jaarsveld from Miro and Michael Howard from Bosch.
Hi-Tech Security Solutions: Tell us about your low-end, low-cost IP cameras.

Johan Crause, IPSS: We have a range called i-Mege that consists of a 1,3 MP bullet, 1,3 MP internal dome and 1,3 MP professional box camera. All these cameras are very aggressively priced and also offer an ONVIF compliant backbone that IP cameras subscribe to.
Anthony Rosenbaum, XtraVision: Firstly, I believe that it is important to clarify the term low-cost IP alternatives. As we know, IP cameras are certainly far more expensive than analogue cameras in general and to categorise IP cameras as low cost, at this stage of the growth and development of the market is perhaps a bit misleading. Like most markets, as the market grows and more products are launched, so pricing begins to drop. Cs Lilins range of IP cameras have been launched at prices, which in comparison to some of the major, established IP camera brands on the market, appears to be quite a lot lower than those existing brands. With the IP camera market starting to gain momentum worldwide and with more and more new brands being released, the strategy appears to be a move to gain market share by introducing low cost alternatives to offer the general market. The Cs Lilin range of IP cameras also includes switch units, PoE injectors and splitters. The range of Cs Lilin analogue cameras have always been of a very good quality and in the mid price-range of the market. The range of Cs Lilin IP cameras is merely an extension of their analogue range of cameras. As a matter of interest Cs Lilin was the rst manufacturer of IP cameras to be ONVIF conformant, (Reference: Andreas Schneider of Sony Corporation and Chairman of ONVIFs Technical Services Committee). The range of Cs Lilin IP cameras includes various high-denition (HD) models, CMOS megapixel cameras, Full D1 cameras and hemispheric cameras. Cs Lilin has also released a range of new IP HD camera kits to the market to bring the benets of HD quality and IP connectivity to customers whose budgets would have limited them to basic analogue solutions previously. ACTi, in comparison to Cs Lilin is a relatively new player in the CCTV market and in particular in the IP camera market. ACTi only manufacture IP cameras. From the outset, ACTis strategy has been to offer an affordable IP camera with very good features, to take on the established IP camera brands. One of the reasons why XtraVision is distributing ACTi IP cameras is because as we are the authorised distributor of the range of Xtralis (Adpro) products and the new Adpro Fast Trace 2 hybrid remote access DVR. ACTi was one of the rst IP camera manufacturers who were selected by Xtralis to have their protocols supported by the Adpro Hybrid products. ACTi also
offer a wide range of IP camera models with many features either matching or surpassing established IP camera brands, however the ACTi pricing comes in at lower than most of these established IP camera brands. In conclusion, my opinion regarding low cost alternatives is that at this stage of the growth of the IP camera market, it would be difcult to start labelling IP cameras as low cost alternatives as pricing will continue to drop as the market grows. What is supposedly now regarded as low cost alternatives may be superseded by even lower pricing. Bertus van Jaarsveld, Miro: Miro offers two ranges of low-cost IP cameras: Vivotek has a number of low-cost cameras that are lower in price but not really low end. There are xed indoor cameras, outdoor bullet cameras, indoor mini dome cameras and a video server. Interestingly, you will see that Vivotek did not skimp on image quality or codecs supported, but rather removed advanced features such as DI/DO to lower the cost. Ubiquiti has a very interesting range of entry level IP Cameras called Aircam. Ubiquity is very popular as a wireless connectivity solution and recently entered the IP camera market. Its cameras are low cost, low-end reected in their price. Resolutions are similar to CCTV, but they integrate nicely with their wireless products and have a great management system. Michael Howard, Bosch Security Systems SA: Advantage Line IP 200 series from Bosch delivers high performance in a cost effective ready to use offering. Complete network video surveillance systems inclusive of video recording and storage in a xed-body dome or bullet housing are ideal for retail, hospitality and small ofces and business.
Hi-Tech Security Solutions: Why move into this market space now? Is the high-end saturated?
Johan Crause: I certainly would not call it saturated. We have experienced a very turbulent time with the global economy and I believe that the market is dictating a need for options. Apart from technology becoming more cost effective, which occurs with most electronic components, the clients needs are very diverse and the ability to offer a basket of product makes it easier to ascertain their needs and full them. I think the more high-end propositions have
34
also become aware of these needs and subsequently also launched stripped down versions of their brands. Anthony Rosenbaum: Our movement into this market sector is, as mentioned above, a natural progression for XtraVision and not so much as an entry into the low-cost end of the market. The pricing of both Cs Lilin and ACTi IP cameras are favourable in comparison to some of the established major IP camera brands that have dominated the IP camera market, even with high priced camera models. However, they too have to compete against the ever-growing number of IP camera manufacturers and one area that always seems to be targeted is pricing. I also believe that the high-end is not necessarily saturated, it is more a case of with all the new IP cameras becoming available, the once expensive IP camera has to enter the real-life market place where pricing is a major issue. Bertus van Jaarsveld: Not at all. In fact, we are seeing growth to even higher spec cameras, like 36-times zoom speed domes etc. The challenge in IP video has always been to move installers and customers from CCTV to IP without the major cost increase. Yes, people are interested in the extra features of IP, but not at the increase in cost. We believe this will open new avenues for IP video to compete with traditional CCTV. Michael Howard: Bosch Security is well known in the market for its high-end solutions and is a symbol of quality and reliability. Bosch traditionally has not focused on the lower-end and sees opportunity for a
well-positioned set of solutions that provide simplicity of installation, superior quality, not at a low cost, but at a competitive cost when viewed against the overall offering. Optimised logistics services suitable for a true distribution model brings further savings in terms of cost.
Hi-Tech Security Solutions: Low cost usually means low quality. Is it viable to launch a low-cost camera range into the market? How will you be marketing/selling these products?
Johan Crause: A Toyota is a low cost vehicle when you compare it to a Porsche and I think perspective needs to prevail. We are in the market of providing solutions on all levels a low-cost range might not adhere to 3-year warranties, but it certainly does not mean it is cheap and nasty. The cost is by no means cheap if you compare it to analogue cameras. The comparison is made with other network cameras and it makes sense that technology in this arena is becoming more cost effective, but we are still a long way away from becoming the bottom-of-the-barrel type environment that most technologies that have reached maturity are exposed to. Anthony Rosenbaum: I do not necessary agree with the view in terms of the IP camera market that low cost usually means low quality. As I explained previously, the IP camera market is a rapidly growing market and therefore market share is a key factor and pricing too has to be realigned. Until the IP camera market develops into a more sustainable market, taking over the analogue camera market completely, I believe that we will see low-
Anthony Rosenbaum.
cost alternatives continually entering the market until the market itself will determine which IP camera brands are low cost and low quality. Unfortunately there will always be low quality products offered in the market, however if the distributors and the customers/trade themselves have not learnt the lesson in this regard from the analogue camera market, they never will. Bertus van Jaarsveld: The products will be sold and supported through our existing channels and service centres. The products are differentiated enough to not encroach on traditional revenue streams. Vivotek develops its own chips which enables it to offer these lower-cost IP cameras without compromising on quality. Ubiquiti Aircam is also a high-quality product, the quality downside is only in terms of image resolution.
35
CCTV/SURVEILLANCE Q&A: LOW-COST OPTIONS
value at a better price. We do not intend to compete with cheap offerings in the market.
Hi-Tech Security Solutions: Are you not concerned that the bakkie brigade will damage your reputation with poor installation?
Johan Crause: Any installer attempting to install an IP capable system would be advised to attend training and have a healthy combination of experience in IP and security to full the need of the end user. The installer with no experience will ultimately lose the job thus the imperative remains to keep up to date with technology. The truth of the matter is that IP is not going to go away, but probably replace the security landscape as we know it. Anthony Rosenbaum: Yes, we are most denitely. Many of the bakkie brigade sector have already tarnished the industry with poor installations, product selection and support, and maintenance. The IP camera market is a totally different challenge. To be able to operate in the IP camera market the trade needs to have a very good knowledge of IT networks and IT in general. Designing an IP camera system is very different to designing an analogue camera system. Understanding of bandwidth is also a key factor. If one analyses the current bakkie brigade sector of the market you will nd many inexperienced and y-by-night types in this sector and if they cannot install basic analogue systems, how does anyone expect them to be able to design, select and install an IP camera system. Training is a key element of making progress and this is what we have embarked on. Bertus van Jaarsveld: The challenges are no different to what we are facing now, only the volumes may increase. Solutions are also the same sales support, tech support and training. Michael Howard: Bosch Security will be the rst manufacturer to launch an international help line which can be accessed by the installer in the eld for technical support. Product and service should be differentiated. Good product needs good services to support the solution and Bosch will be providing all the tools needed for an installer to be successful.
Bertus van Jaarsveld.
Michael Howard.
Michael Howard: Low cost does not mean cheap, but rather well priced when compared with the quality, features and availability.
Hi-Tech Security Solutions: A surveillance system is more than the camera. Will your systems not lose the low-cost tag when including recording hardware and management software?
Johan Crause: Once again the perspective is in the eye of the beholder. Cost effective doesnt mean cheap, it simply means it is creating a bouquet of product choices. The fact remains that storage remains expensive and it will continue to become more expensive the more cameras advance. The reality is that manufacturers will not stop at producing 1,3 MP cameras and it may well be that a 10 MP camera is the install standard in 3-years. We cant predict this but we also can try to reduce the cost where possible. Anthony Rosenbaum: I personally do not believe so as some of the manufacturers are offering NVR software at no cost. Cs Lilin for example offers their CMX software up to 36 Channels at no cost. Bertus van Jaarsveld: The Vivotek lowcost cameras ship with the same 32-channel recording software that is included with all Vivotek cameras this is a pretty comprehensive software solution capable of handling recording and playback in most installations all you need to add is a PC. Ubiquity also offers a bundled software solution to remotely manage and congure the cameras as well as recording and playback; it is an advanced software suite offering powerful analytics. Michael Howard: Bosch Security grows its Advantage Line portfolio bringing better
products that are built to last. IPSS as a division thereof will maintain the standard of excellence created by our holding company. We are in the business of making sure that we can deliver on our promise and we have many customers that can testify to this. We would encourage customers purchasing from us as we are a brand that they have become accustomed to and a brand they can trust. Rigorous testing is done to assure that this product is offered with the trust that accompanies all our products over the years. Anthony Rosenbaum: The proof is in the pudding. Cs Lilin has been around for over 30 years now and the fact that Xtralis/ Adpro have selected the ACTi range of IP cameras to be one of the rst IP ranges to be supported by the Fast Trace 2 hybrid remote access DVR is why I believe that customers should choose our products over other low-cost options. Bertus van Jaarsveld: Vivotek cameras are from one of the leaders in IP video, no compromise on image quality, H.264 codecs, same bundled software as the rest of the range. You will get the same support, warranty services etc, not much more that the price changes. Ubiquiti cameras set a new price point in the market unbeatable value. Bundled with one of the easiest and most powerful software suites available from any other IP video vendor and the seamless integration with Ubiquiti Wireless products makes it very attractive as an alternative to CCTV (especially wireless applications). Michael Howard: Simplicity combined with quality product and services to support it, provides the best value equation, rather than just price as the single determining factor. Cost benet and return on investment must be considered before rushing into a cheap solution.
Hi-Tech Security Solutions: Why should customers choose your products over other existing low-cost options?
Johan Crause, IPSS: Regal has had a reputation of offering competitive, well-balanced
36
CCTV/SURVEILLANCE
A CAMERA COMPANION
An entry-level IP solution for easy-to-use video surveillance.

system supports third-party apps for viewing live and recorded video on leading smartphones and tablets, such as iPhone, iPad and Android. Unlike analogue surveillance installations, AXIS Camera Companion does not require a central recording device a digital video recorder (DVR), network video recorder (NVR), or even a computer. The cameras are powered over the network, eliminating the need for separate power cables. All images are recorded onto a standard SD memory card in each camera, and even if a network fails, the cameras keep recording. This reduces cost, simplies installation, and makes the system more robust as there is no single point of failure. The solution consists of three parts: Standard Axis network cameras or video encoders with edge storage support for recording onto SD cards; a free software client and third party mobile apps used for viewing live and recorded video; and standard third-party network equipment such as routers, switches, SD cards and NAS devices. Existing analogue cameras can be integrated via video encoders. A majority of Axis network cameras and video encoders with rmware 5.40 or later support AXIS Camera Companion. For a complete list of the supported products, please see: http://www.axis.com/products/ cam_companion_software/supported.htm For more information contact Axis Communications, +27 (0)11 548 6780, roy.alves@axis.com, www.axis.com
xis Communications has launched an entry-level IP video solution for small installations. Consisting of a free software client and Axis network cameras or video encoders with SD card support, the solution is designed for systems from one to 16 cameras. It is ideal for retail stores, ofces, hotels or other small businesses that need easy-to-use and future-proof video surveillance with HDTV quality. While network video is increasingly replacing analogue technology in larger installations, smaller video systems still rely heavily on analogue cameras and DVRs, says Roy Alves, country general manager, Axis Communication. With our new solution, we address a segment of the market that has previously not had easy access to IP video. Since AXIS Camera Companion records all video in the cameras or encoders, the solution becomes very simple, reliable and cost-effective. Now even small business owners can enjoy the benets of network video, such as excellent HDTV image quality, remote access to video and scalability, he adds. The new solution allows small business owners to use HDTV network cameras to help them clearly identify intruders, shoplifters and other incidents. Video can be viewed live and recordings played back from anywhere on-site or remotely over the Internet. The system supports motion detection and pan/tilt/zoom control. Video clips and snapshots can be easily exported to colleagues and authorities, and the
38
LIGHTING
LIGHTING INDUSTRY
Raytec LED lighting secures Pakistani industrial sites.

efciency, which is very important given the ever-rising electricity tariffs in Pakistan, but the further savings due to the high performance, long life (minimum of ten years) and zero maintenance nature of the LED illuminators. Infrastructure costs of installing and maintaining systems using old lighting technology are often high. Having fewer, longer life, high quality lights which illuminated the area very efciently, proved much more attractive to the customer, rather than installing a greater number of cheaper, shorter life units that didnt work as well, and had high maintenance and replacement costs. Three alternative lighting ranges from different manufacturers were tested and compared at the start of the project including Raytec. In these trials the Raytec products were found to be signicantly more effective than competitors. The decision to install Raytec illuminators was taken after a thorough cost/benet analysis, explains Aleem Siddiqui. It demonstrated that investing in higher quality technology at the beginning would soon deliver signicant savings in energy, running costs and maintenance the customer was not interested in false economies. Following the success of the installation, Technology Windows Enterprises is expecting more Raytec CCTV lighting upgrades to follow in the region. These include a number multi-kilometre perimeter projects which will benet from the long range illumination offered by Raytec lighting. For more information contact Geutebrck, +27(0)11 867 6585, Charles@geutebruck.co.za, www.geutebrueck.com.
nfrared and white-light LED lighting technology from Raytec has been deployed at various industrial sites and training institutions in Pakistan as part of a landmark perimeter security upgrade. The lighting schemes were designed and managed by Pakistani integrated security solutions provider Technology Windows Enterprises, Rawalpindi. A large number of RAYMAX Infrared and RAYLUX whitelight LED illuminators were installed at the security perimeter, to improve the quality and effectiveness of CCTV surveillance at the sites. The infrared illuminators now enable the CCTV systems to produce the highest quality monochrome images at night, at a long range of up to 200 m+ with zero light pollution. Used in conjunction with the IR, the white-light illuminators are connected to external triggers to provide a visible deterrent to potential intruders. The sites were suffering from poor CCTV images, explains Aleem Siddiqui, CEO of Technology Windows. The images were very good during daylight, but were not as sharp or clear as they needed to be at night. Without good light the effectiveness of CCTV is signicantly compromised, giving advantage to potential attackers. As well as delivering better images, the savings offered by Raytec was also a very important factor for the customer. The extremely low power consumption of the Raytec LED illuminators deliver signicant energy and running cost savings compared to traditional lighting. It wasnt just a question of energy
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CCTV/SURVEILLANCE HIGH-DEFINITION
ADVANTAGES OF HIGHRESOLUTION IP CAMERAS

megapixels, making facial recognition almost impossible.
Issues: 0.4 megapixels

So why do we not store the original image in 0.4 mega pixels? There are video systems that can store images at 0.4 megapixels, however, these are expensive and do not give the user sufciently more detail. TV technology standard the video stream is broadcast in half frames, and as the name suggests these have only half the detail. The electronic tting together, or interlacing, of these half frames when viewing or recording moving objects, which is the most important aspect of security surveillance, causes combing distortion (blurred edges) in the image. The image delivered by a video camera has 576 lines made up of two half frames, each with 288 lines, which are, exposed consecutively one after the other and then transmitted. Because of the technical and nancial considerations mentioned earlier, most of the systems in use today are digitising and storing on a half frame basis. In context with the width to height ratio, 352 horizontal pixels are digitised for each of the 288 lines resulting in a so-called CIF image with 352 x 288 = 101 000 pixels, which is equivalent to 0.1 megapixels. The 2CIF image format also uses only 288 lines but combines them with double the amount of pixels per line, giving us around 0.2 megapixels. Despite the increase in pixels per line, a considerable amount of important information is still missing from the image because every second line within each image is simply ignored, leaving us with what is accurately described as a half frame or half image. Made up of two interlaced consecutive half images, a 4CIF format has indeed 704 x 576 = 0.4 megapixels but every
second line is staggered or deferred because the half frames are exposed at different times. Because of this so-called combing effect, 4CIF recording is hardly ever used in actual systems. For example, at the World Cup stadiums only CIF, or in some cases 2CIF, half frames were recorded.
Snapshots unreliable in facial recognition

An additional problem with existing video technology lies in the low refresh rate of recorded images during playback. Again, because of technical and cost factors, 95% of existing systems cannot achieve more than 1-3 frames per second. With such a low refresh rate of snapshots, it becomes very difcult to nd an image with enough detail for facial recognition. This low playback rate is the result of one single computer having to digitise and store video feed from multiple cameras. The computing power for full video is generally only sufcient for two cameras; therefore, when recording more cameras the frame rate has to be drastically reduced. Because of this limited processing power, MPEG4 also cannot be implemented for the recording of high-resolution video. The processing power is just not available for multiple cameras. Why dont the traditional surveillance camera manufacturers simply use high-resolution sensors in their video cameras? The clear, but far from comforting answer is that the standard the systems are based on for the transmission and recording of images is 50 years old and it is technically impossible for the video cable to process such high-resolution images. Understandably, the video surveillance industry is reluctant to change; however, to protect the public, change is inevitable.
Mobotix presents the case for use of highresolution digital surveillance systems.
ven basic digital cameras provide more denition than the images from CCTV camera systems that are commonly used to identify terrorists. A simple comparison between digital and older technology clearly highlights the difference in image detail: the simplest of digital cameras stores images of around 3 million pixels (3 megapixels); in comparison, the classic video technology is restricted to 1/30 the pixels (101 000 pixels or 0.1 megapixels). Even the most inexperienced amateur photographer would not buy such a low-resolution camera these days. Despite these facts, this kind of security camera system is still being specied and deployed in a large number of public safety applications. The poor quality of the images used in these public safety applications is not, as one would imagine, a result of the currently available technology, but rather the systems specied as the systems of choice. These, in turn, are based on television technology more than 50 years old, using video cameras that deliver live images with a maximum of 0.4 megapixels. Due to technical and cost constraints of these systems, the images are further reduced by a factor of 4:1 to just 0.1
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The digital difference: IP cameras

New digital technologies also present opportunities for innovative manufacturers to offer new solutions. In the last few years, there has been an emphasis on developing megapixel technology and transmitting video streams via modern computer networks, LAN, WAN, WLAN or over the Internet. In order to achieve this, a high-performance processor with extensive software package for processing, compressing, recording and storage of the image sequences was developed and integrated into the video camera itself. One of the great advantages of modern network camera technology is the ability to manage all congurations and to access live and stored images simultaneously while the camera is recording, remotely over the network, anytime, from anywhere in the world. These camera installations will be linked on the existing company network or even the Internet via a secured connection (VPN) and rewall. In this way, any incident or suspicious behaviour in a train station, airport or any other public place can be immediately investigated by retrieving the images to the control centre via the network without the necessity of having someone on site or
having to stop the recording and live viewing. New or improved software for further functionality can simply be loaded into the camera through the network. The use of worldwide IT standards makes it possible to integrate inexpensive system components: whether over copper, glass or wireless via WLAN. A power outlet is not necessary as cameras do not require heating to prevent misting and as a result can be supplied with power via the network cable all year round.
is hard to believe, most IP camera systems are only storing CIF half frames!
Switching from MPEG4 TO MXPEG

The video standard MPEG4 was developed for compressing a single video stream (e.g. movie) and not for the compression, management and viewing of multiple high-resolution cameras. MPEG4 transmits moving objects at lower resolution and quality because the human eye does not take in all the detail of a moving object; therefore, it makes no difference when watching a movie. For this very reason, MPEG4 is not suitable for security systems because in a security situation, it is these moving objects that are of great importance and must be therefore highly detailed. To handle the needs of security video, the video standard MxPEG, requiring around only 2 Mbps for a high-resolution video stream and exhibiting a shorter reaction time than MPEG4 is ideal. The MxPEG standard is currently being implemented and supported by manufacturers and developers worldwide. For more information contact IAC, +27 (0)12 657 3600, raine@iacontrol.co.za, www.iaconline.co.za
A direct comparison
A comparison of a CIF image with 288 lines and a camera image with 960 lines dramatically highlights the difference in quality and detail. Megapixel imaging shows 12 times more detailed resolution, so that a face taking up only 1/40th of the image width is still clearly recognisable. With the appropriate post editing, the image quality can be further improved. In comparison, the image extracted from the CIF image is unrecognisable and therefore unusable. Many IP cameras or network cameras are still using the old analogue technology internally and merely transmit a digitised image via a computer network. Although it
41
CCTV/SURVEILLANCE FIRE HIGH-DEFINITION
HIGH-DEFINITION VS. MEGAPIXEL

Roy Alves
Roy Alves, country general manager, Axis Communications.
Which is best suited to todays surveillance needs?
igh-denition (HD) cameras are the best suited for todays video surveillance needs. That said, we must remember that all HD cameras are megapixel (MP), but not all megapixel cameras are HD. The biggest difference between a megapixel camera and the high-denition cameras is that HD images use the 16:9 widescreen aspect ratio and megapixel produces images in a 4:3 aspect ratio. HDTV provides a higher resolution and higher resolution translates into more detail, which in turn leads to better possibilities for identication. In addition, a true HDTV network camera provides full frame rate and extended colour delity, for an even better viewing experience. To reiterate, all HD cameras are megapixel, but not all megapixel cameras are HD, and good
quality, easy installation, and ease of use will set HD apart from standard analogue and MP systems.
Benefits of HD cameras in different sectors

Retail In retail, theft and shrinkage can be drastically reduced through effective video surveillance. HDTV network cameras have an important role to play, for example by giving an overview without any blind spots of shops and stores. City surveillance HDTV network cameras are typically used in city surveillance situations to provide high-resolution video streams from locations where there is a need to be able to clearly identify people and objects, or get a larger overview.
High security premises Casinos and airports, together with passport controls, banks and similar high security premises, are areas where the requirements on the surveillance cameras often include high image quality and detail as well as full frame rate, making HDTV network cameras the natural choice. Transportation Security and safety for both passengers and staff are highly prioritised issues for public transportation authorities around the world. HDTV cameras at stations, terminals and airports as well as onboard buses and trains, provide valid evidence in the event of criminal incidents. For more information contact Axis Communications, +27 (0)11 548 6780, roy.alves@axis.com, www.axis.com
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EXPLAINING PANOMERA
Dr Martin Theis.
he Panomera multifocal sensor system from Dallmeier is making a big splash. Yet the company that manufactures it is deliberately not calling it a camera but a multifocal sensor system. And even though it talks in terms of many megapixels, Dallmeier insists that the number of megapixels is fundamentally not the decisive element. Dr. Martin Theis, product manager at Dallmeier expands.
What is so innovative about the Panomera system?

Theis: With the Panomera multifocal sensor system, a huge area can be surveyed from a single location extremely efciently. The most impressive aspect of the product is that it combines the overall view with simultaneous top detail resolution: Even more distant objects are displayed with the same resolution as objects in the foreground of the picture. In principle, it is exactly what the user wants from a video surveillance camera. The entire area observed by the camera should be displayed in uniformly high quality. But anyone who has ever zoomed in on an image will notice a marked difference: While objects in the foreground are certainly displayed with sufcient resolution, when the user attempts to enlarge objects from the background, they
appear as so many ill-dened blocks. Let us consider an example taken from real life. Look at the image of a large car park outside a shopping centre. The number plates of the cars in the front rows are still legible, but in the back rows the image loses denition when it is enlarged and it is no longer possible to make out the letters. This is why when we developed the Panomera; one of our objectives was to ensure that the resolution never fell below the specied parameters, not even in the most distant areas of the image.
How is this high resolution possible?

Theis: We are using a completely new lens and sensor concept. In conventional cameras, the pixels are used uniformly within the sensor, that is to say, the available megapixels are distributed evenly throughout the entire image. But the actual scene is not two-dimensional like the sensor, it is three-dimensional and the expanse of the lateral and depth perspectives becomes progressively larger the farther back you go. Now if the pixels are distributed evenly on the camera sensor, this means that the same number of pixels is available for capturing a much larger area than in the foreground of the image. And logically, as a result more distant objects cannot be resolved any more when you zoom in.
Resolution, not the sensor pixel, is the bottom line!
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CCTV/SURVEILLANCE FIRE HIGH-DEFINITION
With Panomera, we can guarantee uniform resolution over the entire object space. We do not use just a single optical device, but a multifocal sensor system, meaning several lenses with different focal lengths. In this way, we slice up the scene so that each area has the optimum focal length assigned to it.
Couldnt you also achieve this effect by using several HD cameras in conjunction with each other?
Theis: In order to obtain comparable resolution, you would have to stretch material resources to the limit. And apart from that, as the user you would have to divide your attention among that many more single images. Multiple distributed HD cameras would certainly not enable you to work as efciently and ergonomically as a single integrated
just so that we could stay abreast of the market in terms of megapixel numbers. The bottom line for us was the surveillance task the device was intended to perform: How do we create a system that is capable of showing more distant objects at the same high resolution and with good contrast? Instead of the number of sensor pixels, we use the resolution in pixels per metre as the basis for our measurements. Strictly speaking, the correct terminology should even be line pairs per metre. A line pair consists of one black bar and one white bar. If you move across a line pair transversely, the brightness switches from zero to one. This switch from bright to dark (modulation) loses contrast due to the optics, the sensor, the electronics, etc., until the two bars, which were originally quite distinct become grey-in-grey as the line density increases. Anyone who has handled cameras seriously is familiar with the
can recognise individuals at a distance of 160 metres, which is quite possible with Panomera, with a conventional design we would have to be considering a 200 megapixel camera or even more in order to obtain the same resolution! Comparisons of this kind are helpful for the customer, although I would like to emphasise again that Panomera is not just a new supermegapixel camera, it is based on an entirely new technology.
Another advantage of the Panomera is that it continuously records the overall image. Is that not standard practice?
Theis: Unfortunately it isnt. Of course, xed dome or box cameras always record the whole of the area they are surveying. But these cameras are not equipped with an optical zoom, so they are not suitable for monitoring expansive areas, or at least only as overview cameras. This is why many PTZ cameras are being used at the moment. These can be used to zoom and move within the scenes. But at the same time PTZ cameras have a denite disadvantage: They can only ever record the area that the operator is currently watching live. Lets revisit the example of our car park: If the operator is currently zooming in on the front left portion of the image, only this area is being recorded. So if an incident were to take place at a different location at the same time, it would not be possible to review it afterwards. With Panomera, on the other hand, the entire scene is recorded continuously and in maximum detail resolution regardless of which area the operator is viewing live. This makes it possible to analyse incidents after they have occurred.
system. In developing the Panomera, we invested a tremendous amount of expertise and years of experience in the eld of video security technology in order to make this possible. You will not nd a comparable system on the market today.
What is your position in the debate regarding the constant increase in numbers of megapixels?
Theis: In general, you can ignore the discussions about numbers of megapixels and the resulting rivalry among manufacturers to increase megapixel resolutions. We began developing the Panomera using an entirely different approach. What exactly does the customer want? In theory, the customer is not particularly concerned whether a camera has 12 or 21 megapixels. The key question for the end user is how clearly and sharply the object he wants to see will be displayed. So we turned our thinking upside down. We did not want to increase the number of pixels on the sensor
bar charts on which you look for the point where two bars become indistinguishable. This limit value, line pairs per metre, shows precisely how many black and white bars an observed object can be divided into. And this number in turn can be compared with the limit values for observation, recognition and identication that the military and police security experts work with. So the question is not how many pixels you have, but how the object appears in the image.
What plans do you have for Panomera in the future?

Theis: We are in the process of completing project studies for a large number of customer enquiries. Because Panomera is not a mass-produced off-the-rack solution for all requirements. We perform the necessary project studies in advance to ensure that the multifocal sensor system is customised and the resolution required by the customer is achieved. Our rst projects have already been put into operation, because many customers have realised how cost-efcient the system is compared with conventional equipment. Im sure that we will be putting many more such projects into operation in the near future. For more information contact Dallmeier Electronic, +49 941 8700 0, presse@ dallmeier.com, www.dallmeier.com
Dallmeier is still advertising high megapixel counts as a selling point.

Theis: Yes, that is true. The end customer is faced with an enormous variety of different HD and megapixel cameras, and of course, he wants to be able to compare them with each other. So we too provide megapixel and resolution comparisons with conventional cameras, so that prospective buyers have common points of reference and comparison. For example, if we
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Q&A: CONTROL ROOMS
COMFORT AND PRODUCTIVITY

Hi-Tech Security Solutions: What are the key features to consider when designing/building a control room?
Penny Bond, ProGroup: Exactly what the control room is intended to control. They need to identify the equipment to be used, and based on that, the staff complement. Then select the area to be used. Its surprising how many companies choose a tiny dark back room with limited access and want to convert it to a control room with six operators and a supervisor. Particularly in control rooms, it is important to have an area that is light, comfortable and well ventilated. Many control and security personnel work a 12-hour shift. The ergonomics of the design is essential desktop height, screen distance etc.
By Andrew Seldon.
ontrol rooms are often taken for granted. While attention is given to cameras and other security technologies, as well as installation issues and, as always, costs, the design of the control room is often an afterthought. When one considers that the operators working long hours in the control room are modern-day guards, it would make sense to ensure their working area was comfortable enough to motivate them and empower them to do a good job. Hi-Tech Security Solutions spoke to Penny Bond from ProGroup to nd out more about the hidden art of control room design.
so there is free rein insofar as nishes, lighting, graphics etc. The room can be made as nice as the space and budget allows. A lot of control rooms, particularly in secure venues have rest rooms with easy seating and TV sets etc, while others have a kitchen area for simple meals during the shifts. This is so that there is no need to leave the premises during the shift. We try to make our consoles as attractive as we can, with laser cut stainless steel decorative panels, PVC bullnose edging, appropriate lighting, pleasant colour schemes etc.
Hi-Tech Security Solutions: Do companies put in the effort to create functional, but comfortable and healthy control rooms?
Penny Bond, ProGroup: The bigger enterprises, such as banks, VIP protection unit, big mining companies do. Smaller companies often just want the least costly option. Available budget has pretty much everything to do with it.
Hi-Tech Security Solutions: Is it possible to make a control room a nice place to work?
Penny Bond, ProGroup: Absolutely. The workability of the room is largely hidden,
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CCTV/SURVEILLANCE SOFTWARE Q&A: MANAGEMENT
ALL ABOUT ROI
By Andrew Seldon.
past. The more automated we can make systems now, using integration and clever software, the more foolproof the system is; thus making meaningful contributions to business procedures. Gus Brecher, Cathexis: Companies are looking to maximise their ROI. The best way to do this is to utilise the systems they have to their full potential. Disparate systems are fine, but the operational efficiency is enhanced by integrating several systems into one user interface. Add video verification and technical health monitoring, and you have a holistic, more effective solution that enhances operations and ROI. We have been providing this functionality for some time now, but with advancements in IP video, network infrastructures, bandwidth availability and processing power of hardware enabling virtual servers, integration has become more powerful and accessible. Etienne Bruwer, Inmarsat: Three reasons to consider PSIM: 1) Business intelligence and real-time visibility. The purpose of a security system has evolved past the mechanisms of just being a security system; it has evolved into a real-time visibility insight into your dayto-day business running of your organisation. PSIM technology enables managers to consolidate and bespoke data from various systems to enable tangible information and real-time insight into the running of their business enabling business intelligence. Business Intelligence enable them to take the right action, at the right time, in a more optimised and efficient manner, after all the right picture paints a thousand words. 2) Return on investment (ROI), tighter and consolidate budgets. The economic climate the last couple of years have been very challenging for most organisations to say the least. Budgets are tighter, you must do more for less and IT and security, although the cornerstones of most organisations, always seems the lesser importance when it comes to expenditure and budgets. Consolidating IT and security budgets provides for the more bang for your buck philosophy. PSIM enables integrations and re-use/consolidation of existing IT and security infrastructure allowing organisations to take advantages of newer technology without the high capex associated to a rework. PSIM provides an open-based and standardised framework to allow your current and future security investment to work together for an optimised unified business tool, maximising ROI. 3) Adapting to your business. Business processes and workflow is a very complex animal to tame, and reinforcing them as a matter of best practices for the organisation can even be harder. PSIM technology can assist to standardised business processes and workflow by providing standard operating procedures Continued on page 48
Better management means greater returns

ust as you thought you had a handle on the complexities of managing a surveillance installation with the assistance of the latest in management software, they go and decide to incorporate everything else into the same platform. The result is that management software has become more important in the effective running of a security installation, but also more complex as access control, alarm management, building management and more is incorporated into the platform. Then there is also the option of using third-party applications or the proprietary software that comes with most cameras, normally free. Hi-Tech Security Solutions recently carried an article on management platforms, which barely scratched the surface. These platforms are so complex and so important to effective surveillance implementations that we asked a few people in the know for their input into a few questions we have to try to gain further insight into the management software market. The pundits we questioned were local developers Alistair Mingay from Visec Surveillance Systems International and Gus Brecher from Cathexis; as well as Etienne Bruwer from Inmarsat and Gert Byleveldt from Sentronics.
Hi-Tech Security Solutions: Why is it that surveillance management software and integrated incident management or PSIM systems have become so important in business today? What value do they add that could not be obtained 5 or 10 years ago?
Alistair Mingay, Visec Surveillance Systems International: The human element of security has always been a major shortcoming of systems in the
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CCTV/SURVEILLANCE SOFTWARE Q&A: MANAGEMENT
Continued from page 46 and systematic instructions based on the organisational processes and workflows to help resolve any issue fast, efficiently and cost-effectively as possible. Integration and consolidating of information at the decision makers finger tips and enforcing standard procedures and workflow helps eliminate the guesswork. Gert Byleveldt, Sentronics: PSIM systems have always been important, the key thing is that the technology and knowhow has improved to a point where such implementations can now be practical and affordable. You have to remember that they are not addressing any new challenges that have appeared in recent years (for the most part), but that the technology has improved to such a point that historic integration issues can now be adequately addressed. The market also needed to experience the challenges associated with trying to manage disparate systems for it to accept all the benefits a PSIM system can offer.
Etienne Bruwer: How long is a piece of string? Understanding the customers requirement is the only true measurement to evaluate if the camera supplier software will be sufficient. Does the customer only want to record and replay video, camera count will not increase over time, confident that the vendors cameras now and in the future will suffice his requirement and that no more added value required, then stick with the vendors software.
realise value from a management system?

Alistair Mingay: The size of the system is not as important as the functions that the customer may require. It is completely possible that standard software could cater for many simple customers needs; however staying with one brand to obtain free software could negatively influence customers ability to purchase the perfect system. Gus Brecher: This can vary from very small to very large. We have seen customers with multiple 12-camera retail getting amazing value out of each small system via a centralised management. So, although each site is very small, the management of the whole enterprise is what matters. Also, although a site may be small, if the operation is very high risk (take a diamond sorting plant) or operation management intensive, you will need a good management system behind it. Etienne Bruwer: PSIM centralises, simplifies and enhances day-to-day operations, therefore saving time and money. A small 16-camera solution will have a small saving that might seem insignificant, but it is still a saving, naturally the saving will grow exponentially as the scale increase. Money vs. time aside, the true value of PSIM is only realised as a system matures and the customers requirement evolves. Today a small 4-camera solution will only be required to record; tomorrow you might need RFID asset tracking and access control. Would you want three separate systems or one? The value derived from a PSIM is not linked to the size of an installation rather to what it needs to output now and in the future. In might be difficult to measure in the beginning, but if you know where you are going the value can be realised early and the cost saving later. Gert Byleveldt: It should be understood that PSIM systems dont simply integrate disparate systems it integrates data collected from many systems in a way that makes such data mean more than the sum of its parts. It depends on the business, if this new data means enough to justify the cost. As a simple example: In a warehousing application there may only be 50 cameras, but in this application there may be many other systems (access control, fire, perimeter and logistics) that when combined add enough value to mitigate the cost of the solution. One of the first exercises done when doing a feasibility study is to understand the Continued on page 50
The more automated we can make systems now, using integration and clever software, the more foolproof the system is. Alistair Mingay, Visec Surveillance Systems International.
The following benefits can be mentioned with PSIM: PSIM is a software solution. A company like Genetec, which only develops PSIM software, is constantly evolving and improve its software enabling more device support, more functionality and better integration. Developed to support a multitude of devices, so the customer can choose the best-in-class device for every type of application. Provide extensive Open API and Software Development Kit (SDK) modules to allow for third-party integration. Gert Byleveldt: Or rather, the recording platforms have dedicated software for viewing cameras on them. The intention of management or PSIM solutions isnt to replace subsystems, but to act as a unified layer that sits over many different subsystems and present data (from these subsystems) in an integrated way. That being said, there is a case to be made for having dedicated systems, especially if they are small, of limited complexity and come from the same vendor. Realistically, this ideal solution fails in practice because business needs change over time and incompatible solutions need to be introduced to cater for such change. The result is that either the business needs are not going to be met or that the relative complexity of the control room is drastically increased, making it harder for staff to react in emergencies.
Hi-Tech Security Solutions: Most surveillance cameras come with software designed for that camera. Would it not pay customers to stick to that software instead of paying more for an independent system?
Alistair Mingay: It is true that the surveillance market does not have a single champion that can provide the best cameras in each section. It is very possible that some brands like Axis, Arecont, American Dynamics, Bosch, Vivotek and many others would profess to have the best cameras in specific fields. However, we all know that for a customer to get the best- of-breed system we need to have the ability to use all the brands to create the perfect solution. Gus Brecher: While there are arguments that software provided by the camera vendors will be more effective, the pros of an open system that is camera agnostic outweighs the cons: a) Future proofing: In five years time, if the customer wants to change platforms or cameras, the open system enables this. Also, products come and go in various markets, so the proprietary system you buy now may not be supported in five years time b) Flexibility: The manufacturer of the cameras may not have the best solution across all requirements. For example, they may have a good 2-megapixel camera, but not be the best at panoramic products.
Hi-Tech Security Solutions: How large should a camera installation be before users can
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CCTV/SURVEILLANCE SOFTWARE Q&A: MANAGEMENT your installation? Sometimes the free software may do the job. What returns should you expect from your management platform?
Alistair Mingay: The platform you choose should deliver a few key features: Stability, redundancy, and the ability to add on features that suit your direct needs as the customer. The features for your application may vary from one vendor to another. However, the absence of a solution renders a vendor useless. The system must then be simple enough to operate by the user (rather than requiring a degree to use software you will be investing in). Try the software and if you cant set it up, dont buy it. Gus Brecher: One needs to really understand what they are looking to achieve from a system. Once they have done this, they are better placed to make a decision. Be careful of free software it can sometimes cost you more down the line when you are trying to upgrade, get support etc. Etienne Bruwer: Buying PSIM can sometimes be like buying a car, you know what you want, space, performance, comfort and fuel efficiency. You take it for a test drive, look at its track record, see what features is included and what is optional, how much it will cost to operate and maintain, what is your capital outlay and what does it bring to the party based on your criteria. Buying PSIM adheres to the same principals, understand your requirement. If the free software gets the job done then it is the right one for you, if not start evaluating the various options in the market place and choose the one that meets the majority of your requirements. Gert Byleveldt: While Im sure free software would exist to implement basic management, one should be aware that the actual software is only half the story. The other half is implementing these solutions. Its the ability of said vendor to understand the business requirements and then to adequately translate this into something thatll add value. Of course, having the toolset available within an advanced platform to do so effectively also helps.
Continued from page 48 customers business and present a ROI case. In many instances, its possible to present such a case with an ROI of less than a year. On the other hand, there may be basic systems that consist of only cameras (although this can be hundreds) thatll find little value in using PSIM. It really does depend on the business needs.
Hi-Tech Security Solutions: What are the key features customers should look for when considering a management platform?
Alistair Mingay: Local support for sales, technical support, and possibly programming. Also: Low total cost of ownership through multiple task servers, i.e.: the ability to run recording, viewing and playback on one server, Simplicity, Full ONVIF compliance, Fast access to recordings, and Add on features that automate major functions through intelligent analytics or integration.
It should be understood that PSIM systems dont simply integrate disparate systems it integrates data collected from many systems in a way that makes such data mean more than the sum of its parts. Gert Byleveldt, Sentronics.
Gus Brecher: Track record, Functionality and functional integrity, health monitoring, remote management, integration capability, upgradeability (future proofing), ease of installation, support, support, support. Etienne Bruwer: Things to look for include: Unified platform. The ability to have a single user interface to monitor, operate, investigate and maintain the complete solution. Financial stable software vendor. Key indicators: continuously evolving and customer base growth. Open-Standards Alliance. Must support or have roadmap to support emergency technologies like, ONVIF, DNLA and mobile platform support. Ease of software integration via SDK, Web services, etc. Ease and cost effectiveness of upgrade path. How easy and cost effective is it to grow the system from a one to 1000 camera solution? Scalability, expandability and reliability. Can you grow it from one to 1000 without the need to change software? Can it deliver high availability within the architecture, 99.99% or better? Gert Byleveldt: Vendor independence, mature driver development kits, process guidance, minimal reliance on writing actual code and a company that not only understands the technology, but also has experience in implementing such solutions.
Hi-Tech Security Solutions: Describe some of the key features your platform delivers that differentiates it from the masses.
Alistair Mingay: Visec is a locally owned South African product with technical support, sales support and management support from owners and programmers in true South African English. Visec is quite possibly the simplest NVR to set up with an automatic scanner that can scan for cameras of all ONVIF compliant brands and insert them automatically with simple insertion of a username and password. Visec can now scan for all cameras even if they are on a different IP range or across a wireless network. Visec has one of the market leading licence plate recognition modules in the world. Visec also integrates to a retail data mining software platform called Storevision,
Hi-Tech Security Solutions: How does one decide which platform is the right one for
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making it the obvious choice for retail markets. Visec boasts drag-and-drop views throughout; up to eight monitors on a single server. Visec now has the only CCTV driven QR scanner on the market, allowing 2D barcode scanning of entire pallets within seconds. Visec integrates to all MOXA devices and ONVIF cameras for I/O integration. Gus Brecher: Integration with third-party devices (access control, point-of-sale, fire panels, alarm panels etc.), camera agnostic, multiple camera streams, multicast support, NAS support, ease of use (plug & play), technical alarming and health monitoring, multi-server software environment, sophisticated off-site management. Etienne Bruwer: Genetec Security Centre features that stand out: Unified platform integrates surveillance, access control, RFID, intrusion detection, immersive maps and LPR into a single user interface. One software package for standard (<50 cameras), professional (<100) and enterprise (unlimited). Pay only for the difference as you grow.
Role-based distributed architecture allows for simple deployment and maintenance of solution. High availability and redundant architecture. Solution is certified to run on VMWare for virtualisation, support Microsoft and NEC clustering solutions and provides various failover and redundancy options on a software layer. Integrate up to 10 Active Directories for login user accounts and cardholders maintenance. Surveillance support edge analytics of major hardware vendors, multi-stream and edge triggering and recording. Access control supports industry leading hardware from manufactures like HID and Mercury. Federation allows for independent systems to be unified as a single monitored and managed entity. Immersive maps. 3D mapping technology much like Google Street View. Unified mobility support Apple, Android and Blackberry. LPR solution is a best-in-class purposebuilt solution that can capture differential speeds-reads up to 320 km/h. In addition, it comes in two flavours mobile
and fixed within a single back office solution. Health monitoring. ITIL approach on monitoring services and devices to ensure uptime. Comprehensive SDK, DDK (device development kit), .NET and Web services SDK, C# macro engine and Interface SDK for customised tasks. Gert Byleveldt: The CNL platform is a product with over 10 years of research on providing not only a truly vendor agnostic management platform, but to also offer the correct mix of flexibility/ease of use to allow these systems to be rapidly deployed by not only the manufacturer, but also certified partners across the world. In all systems the initial deployment of such platforms are done by experienced engineers. What sets our solution apart is that the subsequent maintenance duties can be offloaded to the end user if required (things like adding edge devices, making changes to system logic, etc). This way, the system can organically change with the business, without having to resort to key functional changes being implemented solely by the manufacturer.
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CCTV/SURVEILLANCE MANAGEMENT SOFTWARE
INTEGRATED AUTO MANAGEMENT

readers and video cameras to capture badge credentials and video footage of drivers and cars entering and exiting each facility. Additionally, since all three systems were developed by Genetec, the level of integration between Synergis access control and AutoVu LPR solution within Omnicasts video management platform provided Avis Budget Group with correlated information through a unique feature called the Metadata Engine. Thanks to this feature, every licence plate that is scanned is automatically indexed to the associated video and access control data for easy retrieval. Integration of all data in one platform provides operators with the tools to make quick assessments of situations and more in-depth decision. This entire system is so easy to use, and really enables us to nd the information that we are looking for, declares Myrand. In an investigation, which was key to adopting this new solution, we now have the data we need at the tip of our ngers.
Genetec solves Avis car problems.
ith two of the most recognised brands in the vehicle rental industry, Avis Budget Group is believed to be the largest general-use vehicle rental operator in North America. Last year, the car rental giant completed about 27 million vehicle rental transactions worldwide and derived an estimated 80% of their total annual revenue from on-airport locations. In Canada specically, the Avis Budget Group is headquartered in Toronto where a large eet of vehicles is kept in close proximity to service the on-airport location of Pearson International Airport as well as the local greater Toronto branches. On a daily basis at the Canadian headquarters, between 700 and 800 rental vehicles are constantly coming in to get cleaned and serviced, and going out to accommodate the bookings at various branches. This continuous exchange of vehicles induces vulnerability to vehicle theft and Avis Budget Group was no stranger to that fact. At some point in time, they became aware that certain vehicles that were leaving the lot were no longer coming back. With an on-going investigation about suspected vehicle thefts, Avis Budget Group pro-actively initiated their own search for a new solution that would keep their vehicle eet safe.
at the headquarters. She was familiar with the AutoVu system and realised its potential, but had a more aggressive plan in mind: We needed an automated system that would give us the traceability we required on both the vehicles and their drivers, said Myrand. What she was looking for was more than an LPR solution, but additionally, an advanced access control solution with integrated video surveillance which could provide Avis Budget Group with the ability to track their entire stock of vehicles with evidence to support the in-out activity. The plan was also to extend this solution beyond the gates of their headquarters into other locations such the airport branches. After considering other products on the market, Myrand and her team soon realised that they just did not meet their specic requirements. She then contacted Genetec and was pleasantly surprised to nd the Genetec suite, including IP-based LPR, access control and video surveillance solutions were exactly what Avis Budget Group needed.
The benefits
Since the initial deployment, the system has been fully upgraded to Genetecs unied security platform, the Security Centre. A step beyond simple integration, the Security Centre seamlessly merges Genetecs IP video surveillance, access control and licence plate recognition systems within a single innovative solution. Every aspect of Avis security operations is consolidated under this single platform, from real-time monitoring to alarm management, reporting, and playback of events. With Genetecs unied security platform Genetec rmly in place at major locations, Avis Budget Group has achieved its main objective: securing its eet of vehicles. Today, Myrand reports: We have zero cars missing since implementation. Overall, Avis Budget Group has certainly justied the expense of ownership of this new Genetec solution. The implementation and use of the system has been so successful in fact, that they have introduced the Security Centre unied security platform to their US counterparts, who are now looking into a similar project. For more information contact Pentagon Distribution, +27 (0)11 312 0745/6, www.pentgon.co.za
The solution
Today, Genetecs AutoVu is deployed at two main Avis Budget Group Toronto locations: their Canadian headquarters and their Dixon road maintenance facility, located just outside the airport. Each site has two lanes of trafc (one going in and one going out) and each lane is equipped with an AutoVu Sharp LPR camera, totalling four LPR cameras. More so, Genetecs Synergis and Omnicast are deployed at three locations, including the same two locations where the LPR cameras are installed, as well as the Pearson International Airport location. Avis Budget Group invested in access control
Security needs
As the previous city manager for Avis Budget Groups Toronto Operations, Suzanne Myrand was tasked with nding a new security solution that would help prevent future vulnerability
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SERVISIONS SVCONTROLCENTER
ollowing years of success with SerVisions family of narrow band server sales with free mobile and PC client software applications, SerVision has recently released a control room CCTV management application. SerVisions SVControlCenter is an enterprise-level management system for control centres that monitor up to 5 000 SerVision Video Gateway units. Geared to extensive security networks such as those employed in public-transportation systems and building complexes and off-site monitoring service providers, SVControlCenter enables control-centre personnel to keep tabs on massive numbers of locations at one time. Operators stationed in control rooms can use the system to view live and recorded video from multiple sites, locate and monitor eets of vehicles, and receive immediate notications about circumstances that require their attention. The SVControlCenter system is exible and congurable, enabling each enterprise to ne-tune it to its needs. Video Gateways can be grouped to simplify the monitoring process, specic sets of conditions can be used as alarm triggers, alarm lists can be colour-coded by type, alarm-notication content can be customised, and lists of events and alarms can be sorted to help identify items that are of interest. SVControlCenters notication system is designed to facilitate efcient and comprehensive alarm handling. Alarms can be assigned automatically to specic staff members and responsibility for handling an alarm can be reassigned on-the-y as necessary. Managers can easily monitor the entire alarm-handling process, seeing the current status of each alarm and a rundown
of how it has been handled thus far. In addition, the SVControlCenter database can store video, audio, event and alarm information, and GPS tracking data, enabling operators to view detailed information about past issues whenever it is needed. And the optional Downloader add-in can automate and manage the downloading of data to the database, so that it is always. SVControlCenter is specially designed to give large-scale control centres the data and management features they need to keep track of all their security systems, said Mark Chertkow, MD of Graphic Image Technologies, SerVisions exclusive distributor into Africa Homes and small to medium-sized businesses normally connect directly to their video gateways using SerVision client applications. These applications play live and recorded video, track the locations of GPS-enabled Video Gateways, display notications when sensors are activated, and allow users to control on-site PTZ cameras and activators. SerVision client applications provide good video quality and features, but they are not optimised for largerscale enterprises with control centres. SVControlCenter was created with these enterprises in mind. Designed for control centres with dozens of staff members monitoring numerous sites, it can store vast amounts of data from thousands of video gateways in its database and can make this data accessible to multiple operators simultaneously. For more information contact Graphic Image Technologies, +27 (0)11 483 0333, servision@git.co.za, www.git.co.za
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CCTV/SURVEILLANCE Q&A: POWER MANAGEMENT
POWER TO THE CAMERA
By Andrew Seldon.
run down the battery, then return to rob the company. We are installing more security systems where cameras, alarms, access control and other devices are backed-up for more than 24 hours. Brian Mostert, Clearline: I dont believe the security industry takes much notice of the need for power management or any other solutions or systems to enhance their ability to minimise downtime. From our experience, when an incident occurs and video footage is scrutinised, many of the cameras at the site are not working as a result of lightning or electrical surge activities. This can be prevented by installing surge protection devices that have been specically developed to prevent equipment damage.
Power management is a surveillance skill.
hile many companies and individuals are aware of the need to protect their IT system with UPS and clean power, security installations dont often take the same care to keep their systems running when Eskom fails yet again. Its not only Eskoms blackouts installers should be worried about, but also the irregular supply, known as spikes and brownouts, that can play havoc with any electronic equipment. Hi-Tech Security Solutions spoke to two people in the power supply industry to nd out more about what the power status in the industry is and what can (or should) be done to protect a security installation. Our answers come from Shane Griggs of PSS Distributors and Clearlines Brian Mostert.
Hi-Tech Security Solutions: Do companies include surveillance hardware in their power management system as a rule?
Shane Griggs: Yes, it does seem to be becoming the norm. Security in South Africa is the number one priority. When you purchase or rent a building, the rst thing you do is secure it. Part of securing a business today is having a failsafe security system that runs on clean UPS power. Brian Mostert: Generally the answer to the above question is no. The contractors and installers do not add any additional equipment to the system as this would increase the overall cost which will result in losing the contract. This is a typical scenario.
Hi-Tech Security Solutions: Do you find the security market is aware of the need for power management?
Shane Griggs: The awareness is denitely in the market. The days where consumers had to be sold an uninterruptable power supply (UPS) is a thing of the past. You simply cannot accept downtime on your surveillance system. The initial layout for backup power is nothing compare to what companies may lose when they do not have backup power. This is not only true for power failures due to Eskom load shedding or maintenance, but also for thieves who know there is a security system. The rst thing these days is to cut the power to the building, leave it to
Hi-Tech Security Solutions: What advice would you give security installers?
Shane Griggs: One of the major aws in any business is to save money. This is not always the best solution. PSS Distributors believes that when you do something, you should not opt for the cheapest nor the most expensive, but for something in the middle that you can afford. I see many inverter backup systems being installed for backup power. I do not agree with these installations. Yes, the initial layout is cheap, but in the end, the cost is high. UPSs are more expensive than inverters, but what you pay is what you get. Most failures of electronic equipment are due to the inconsistency of power supplied by Eskom. UPS power is clean and protects Continued on page 56
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CCTV/SURVEILLANCE Q&A: POWER MANAGEMENT

Continued from page 54 your equipment against high/low voltages, spikes, surges, brownouts and dips. They are the ultimate protection for your expensive equipment. Also ensure that if you opt for backup time, rather than just clean power, make sure your UPS supplies sine wave when running off your batteries. Brian Mostert: It is absolutely essential to assess the requirements for each site and congure the correct solution. This means looking at lightning and surge protection devices, voltage stabilisers, backup power and cable to bre signal systems. electrical generating capacity from Eskom is going to be under severe pressure and we could well have a tougher time than we have experienced in the past.
Hi-Tech Security Solutions: What advice would you give concerning how to manage power, including how to be greener?
Shane Griggs: The one thing that has made a huge difference in the market has been the phasing out of CRT monitors. LCD monitors draw a lot less power and even in the UPS market, we can see the difference. Being greener these days is not only about global warming, but also about saving costs. The installation of LED lights is still expensive in this country, but pricing is coming down. The monthly savings are huge and this can make a difference in South Africas power shortage. Brian Mostert: Call in the companies that have expertise in equipment protection and backup power and put their services to good use. Look at minimising dependence on Eskom and look at alterative energy producing technologies.
Hi-Tech Security Solutions: Are South African companies more power conscious today and more inclined to save electricity where they can?
Shane Griggs: Most denitely. We have always enjoyed the advantage of low cost electricity, but this is changing and yearly we are now paying more and more for electricity. In my eyes, we are being penalised for bad decisions made by Eskom ten years ago. On a daily basis PSS Distributors receives calls from clients wanting to go green. The only problem with going green is the cost, at this stage it is still expensive. I recommend clients do it gradually. Taking baby steps is denitely the key for not only homeowners, but also companies. You will be amazed after ve years how much greener your company or house will be if you start small today. Brian Mostert: I think companies are more aware environmentally and some are being proactive in changing their traditional methods regarding power and how they use it. However, the response to look at alternative is minuscule.
Hi-Tech Security Solutions: Should we expect a tough winter?

Shane Griggs: Yes, 2012 has been predicted as the worst year regarding power. It was interesting to watch Carte Blanch earlier this year where Eskom staff were biting their nails regarding the supply of power to South Africa, it says it all. They are running to their maximum capacity. This means any failure at any of their plants will cause a major catastrophe. Brian Mostert: Generally speaking, the
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CCTV/SURVEILLANCE INFRASTRUCTURE
OPTIMISING VIDEO ACROSS THE WAN

eal-time applications, like video surveillance, video streaming and video conferencing currently account for over 30% of world-wide typical enterprises application mix (Source: Gartner 2009), and are expected to grow faster than any other type of trafc. These applications behave quite differently than traditional enterprise applications like le, e-mail and Web services especially across a Wide Area Network (WAN). WAN optimisation appliances have several unique architectural advantages that make it ideal for the optimisation of real-time trafc. These include: Protocol agnostic approach to WAN optimisation. Real-time loss mitigation. Network Integrity features correct for dropped and out of order packets in real-time. This avoids packet re-transmissions, which can severely degrade the quality of real-time applications across the WAN. Low insertion latency. WAN optimisation appliances perform all optimisations in real-time, introducing little or no additional latency when handling multimedia trafc.
Making effective use of your network.
Video streaming / video on demand

Video streaming involves the transfer of content over the WAN for viewing in realtime. When the content is requested by end users (i.e. subscribers), it is often referred to as Video on demand (VoD). When video content is delivered across a WAN in real-time, there are several technical challenges that must be addressed. For one, even though the streams are often pre-compressed, they still can consume quite a bit of bandwidth. This is especially true when many users are viewing the same content. Secondly, video streaming and real-time VoD is very susceptible to latency and loss on the WAN. Long distances and/or frequent packet re-transmissions will adversely impact video quality, and subsequently ruin an end users experience. WAN optimisation overcomes the above challenges in the following ways: WAN Deduplication: WAN optimisation appliances eliminate the transfer of repetitive data across the WAN using real-time disk based deduplication. This works within a stream as well as between video
streams. Therefore, if many users are attempting to view the same content from a single location, that content only needs to be delivered once across the WAN. This improves download times and saves on WAN bandwidth expenditures. WAN optimisation appliances also perform header and payload compression to improve the performance of non-repetitive video trafc. Deduplication and compression techniques are performed on all IP trafc, including video applications that run over UDP. Network Integrity: WAN optimisation appliances uses real-time Forward Error Correction (FEC) to correct for dropped packets, and Packet Order Correction (POC) to correct for out of order packets. These avoid packet re-transmissions, which can hurt the performance of realtime video across the WAN. Network Integrity features work on all IP trafc, including video streaming and VoD applications that run over UDP. Quality of Service: WAN optimisation appliances robust quality of service (QoS) policies can be used to prioritise video streams and to guarantee these services receive adequate network resources (i.e. bandwidth) across the WAN. While performance varies depending on trafc patterns and content, the following results are often experienced when WAN optimisation is deployed in conjunction with video streaming and real-time VoD: Improved quality of video stream across the WAN (i.e. reduced pixelation). Up to 99% deduplication, especially when multiple streams are sent to the same location across the WAN. Benets are most noticeable on lossy WANs, such as MPLS or Internet VPNs, and when network congestion is present. Below are some key questions to ask to determine if WAN optimisation is right for your video streaming environment: Have users experienced poor video quality, such as dropped or choppy video streams? Are you concerned that the increasing demand video is placing on your network will cause problems with this and other applications going across your WAN? For more information contact ITgility, 0861IT4ALL (0861484255), info@itgility.co.za, www.itgility.co.za.
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CCTV/SURVEILLANCE Q&A: REMOTE MONITORING
KEEPING CONTROL, REMOTELY

By Andrew Seldon. Philip Smerkovitz.
emote monitoring is a rapidly growing industry that offers an additional layer of security that purportedly reduces the need for onsite guards and the associated risks of them being involved in crime due to intimidation and bribery. It also allows fewer personnel to monitor a much wider area in less time, keeping them out of reach of South Africas notoriously violent criminals. But remote monitoring is not a simple solution as there are many aspects of the service customers must be able to rely on 24x7. To nd out the answers to some of these questions, Hi-Tech Security Solutions spoke to three people involved in the remote monitoring game: Philip Smerkovitz from technology supplier TeleEye South Africa, Mike Voortman from monitoring company Verier and Jacques Du Toit from Vox Orions GuardianEye monitoring service.
Remote monitoring works when you do it right.
Hi-Tech Security Solutions: The question of bandwidth always comes up when discussing remote offsite monitoring. How can monitoring companies ensure they are able to provide a reliable service without breaking the bank?
Philip Smerkovitz, TeleEye South Africa: Bandwidth needs to be looked at from two aspects, the control room side and the subscriber or customer side. We then also need to consider the type of monitoring being offered such as event based or live monitoring. Control rooms should be able to offer connectivity from a number of communication mediums, ranging from a xed wireless infrastructure for sites within line of site of the control room or network access points, ADSL Internet or VPN connections, mobile data networks, wireless broadband Internet services, xed data lines and satellite. This gives control rooms the exibility to connect to sites from all around the world and offer failover communication methods for the more critical sites. For the subscriber or customer sites, one would rst need to consider the geographic location of the sites and then assess what communication methods are available. Secondly, one would need to consider the type of monitoring to be done
such as event based monitoring, which can sufce on very small amounts of data or live video analysis which may require live video streaming 24-hours-a-day. According to risk, one would then also consider various communication failover methods. For video alarm verication, the control room would need to consider the expected amount of alarm events and video trafc. Factors such as early warning systems with detection outside the site perimeters, public spaces, use of VMD and analytics, can all inuence the amount of alarms triggered at the site, which is proportional to the amount of bandwidth used. Throughout most SA cities and towns, ADSL lines are available and these provide high performance data throughput at an affordable cost. These are mainly used for event based monitoring and are often used in conjunction with a GPRS/Edge/3G mobile data connection as failover. ADSL lines can also be used with an uncapped account for the live 24-hour streaming sites. Mike Voortman, Verifier: As we specialise in black screen monitoring, reliability factors in more crucially than usage when it comes to assessing connectivity to a site. Video compression then comes into play when recommending a CCTV platform. A managed ADSL service with built- in 3G failover will sufce in most cases, where a soft cap is applied and usage is monitored. This is not hugely costly as a component of remote monitoring. It should be remembered though that the more activity that requires monitoring, the more the bandwidth requirement and even greater is the saving that our service can provide when compared to the cost of conventional guarding required in order to achieve the same objective (if at all possible). Jacques Du Toit, Vox Orion: The word reliable does not exist in the broadband space i.e. ADSL or wireless ISM band. This is also a best effort service that is not available with any form of SLA. We therefore had to construct a service that could be offered on uncontended links with an existing SLAs i.e. Telkom Diginet, NeoLink etc. To ensure that we dont increase operational cost on new infrastructure we offer an event-triggered monitoring service that uses existing data infrastructure not utilised after hours. By doing this, the customers data expenditure is not increased in any way.
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Hi-Tech Security Solutions: What technologies/solutions are available to support surveillance over low or restricted bandwidth?
Philip Smerkovitz: TeleEye develops its proprietary video compression technology, SMAC-M, which is present in our entire range of video recording servers and IP cameras. SMAC-M is more efcient that MPEG-4 and H.264, particularly over low bandwidth connections. This enables effective remote monitoring in applications where data channels are limited such as GPRS signal areas. Mike Voortman: Some of the CCTV manufacturers have recognised the need to minimise data transmission rates despite the worldwide bandwidth explosion underway and have actively processed their compression rates to create sub-streams for transmission to mobile devices etc. These sub-stream settings are ideal for monitoring sites where only lower bandwidth is available. Jacques Du Toit: There are two areas that
need to be addressed: a) The customer requirement must be clearly dened. If he wants to see high denition video on a real-time basis the refresh rate as well as the resolution will require large amounts of bandwidth. We can quite easily provide a good quality service using 32 kbps with a 9-framesper-second refresh rate. When a customer requires something like number plate recognition, the requirement for high resolutions video feeds becomes a major factor. b) Only stream video when there was an actual breach of security or event that was triggered when there is no event being attended to, you dont stream any video feeds. The operator will only do a walk through on each camera to ensure that everything is in order.
Hi-Tech Security Solutions: Operators are also a touchy subject. What can monitoring companies (internal or external) do to ensure their operators function effectively at all times?
Mike Voortman.
Philip Smerkovitz: Effective management
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CCTV/SURVEILLANCE Q&A: REMOTE MONITORING
cameras i.e. out of focus lenses, image obstructions etc. It also helps with detecting potential incidents while the system is not armed. Reporting Predened templates are drafted to ensure that all detail is reported on as well as distribution to the correct people. Predictive texting reduces the time spent compiling reports and ensures uniform standards. Tasks Operators can be given tasks by the shift manager. These tasks can include site trend analysis that allows us to provide valuable information back to customers. The above ensures that operators stay within the company SOPs and are effective at all times.
advancing rapidly and their applications are already varied. We use them for market research, foot counting for retailers, licence plate recognition and security detection. As the cost of this technology decreases alongside the increase in its effectiveness, advanced analytics are set to become the minimum standard in our view. Jacques Du Toit: My personal belief is that it is great technology but still relatively new and very expensive. If your site is set up correctly to proactively identify intrusion, there is no need to go with expensive video analytics. My guess is that there is about a 70% premium to be paid at this point in time. I must however agree that there are certain application where analytic is absolutely necessary, but not when it comes to event based offsite monitoring.
Jacques Du Toit .
Hi-Tech Security Solutions: What role does video analytics play in remote monitoring?
Philip Smerkovitz: One needs to consider the application of the video analytics. I am wary of video analytics for perimeter detection as the analytics is purely dependent on the visuals from the camera. Factors such as fog, rain, dirty lenses, technology of camera, poor or non-functional lighting, cable faults and camera failure can all render the analytics detection useless, leaving large gaps of undetected areas around the perimeters. Video analytics often requires seasonal adjustments, while some systems claim to be self-learning, which also presents a problem. Every time the system changes analytics settings either automatically or by the operator, the provider should then embark on a walk test of that area. When a control room has a large amount of remote sites, this is not possible every time a change is made due to the large amount of manpower required and also when you consider the remoteness of these sites. Video analytics for applications such as counting, direction ow, abandoned items, to mention a few, work very well for remote monitoring applications. Mike Voortman: We use VideoIQ for perimeter monitoring along fence lines for residential estates and Honeywell for enclosed yard areas e.g. logistics companies. These serve to eliminate the reticulation of conventional detectors over large distances, while providing early warning detection so as to enable our controllers to take preventative action. Correctly congured, they do not bombard us with false alarms, a vital element to any monitoring service. Analytics are
and training of control room operators is the key here. Leading control rooms have extensive training programmes and skilled control room supervisors on duty to manage the operators. As a vendor of remote monitoring solutions, we have included extensive logging and reporting features so that control room supervisors can have access during and after shifts to information pertaining to the operators activities, response times and actions. Mike Voortman: Without giving away trade secrets, rotation of activities, regular breaks and intelligent prompting software systems work for us. Jacques Du Toit: The key lies with the incident management software that is selected. There are a few areas that need consideration to ensure staff operate effectively. It is worthwhile to spend the extra money to ensure that they are included in the software. Workflow You cannot allow any operator become emotionally involved or deviate outside the standard operating procedure (SOP). For this reason, every site and every camera is set up with its own set of rules. These include, escalation procedure, armed reaction company, recording of keystrokes as well as the voice stream over the link. The agent cannot accept another incident until the current one has been closed. Proactive maintenance The operators are tasked to do a walk through on each of the cameras. This will allow us to identify potential problems with
Hi-Tech Security Solutions: Is remote monitoring reliable enough to reduce the number of guards on a monitored site?
Philip Smerkovitz: Most denitely and in many cases more effective than manned guarding. There are however applications where physical security by means of human element is required. The key is accurate assessment of management and risk requirements. For critical sites utilising remote monitoring, equipment manufactured and installed according to the BS8418:2010 code of practice is recommended as this addresses areas of vulnerability where the solution may be compromised. Mike Voortman: Absolutely, given that a guard on patrol can only monitor a small area at any given time, whereas electronic/ virtual guarding gives the client constant full coverage of the monitored area. Where solitary guards are replaced, collusion or the risk thereof is immediately eliminated. Where strategically required, we do retain guards as needed, but in the vast majority of cases, substantial guarding reduction is possible. We assist guarding companies by checking in on their staff where hybrid manned/electronic systems are in place. We also save clients vast amounts in capex through the elimination of the need for an on-site monitoring station. We build in simple failover systems into the site setup for critical scenarios. Jacques Du Toit: Denitely, so, you can effectively have as many as 20 cameras being monitored at the same price as one dedicated guard. There is also no risk of guard intimidation, or guards acting as an insider computers have no emotions.
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REMOTE MONITORING
SECURITY GOES REMOTE

Virtual patrols and remote monitoring.
nforce Security has announced the introduction of Remote Video Verication as well as Virtual Patrol services, which effectively allow instantaneous verication of any breach of security. High-end camera technology is used in conjunction with the Enforce Control Room to provide a never sleeps 24/7 facility, which is geared to activate on breach and provide instant visual information. Trained operators immediately analyse the situation and can zoom in on detail to identify perpetrators as well as plan the action to be taken by the armed response unit. In this way Enforce can identify if an alarm activation is false, set off deliberately as a decoy while an offence takes place elsewhere, or establish the best approach to a crime scene by blocking escape routes as well as the severity of the breach. Remote video verication is also used in communities that require the use of day and
night guards, to provide a virtual patrol service and reduce manpower, thereby offering residents a cost-effective and technologically advanced security option, with no stay away due to bad weather, strikes, labour issues or sleeping personnel to contend with. Cameras connected to high and inaccessible security poles are located at identied residential hot spots such as cable and motor vehicle theft areas, residential theft syndicate operating areas, entrances and exits to communities or other strategically important areas. While the cameras are continuously recording, the control room will also physically log into each camera on system-dened intervals. An added feature of virtual patrols is that every resident who is part of the community initiative has his or her home alarm linked to the camera. Should the alarm be activated, the control room will be instantly notied over and above the set hourly monitoring intervals. This way any suspicious activity, person or theft syndicate vehicles that may have triggered the alarm can be immediately identied through the visuals sent by the camera.
Virtual patrols is a cost-effective alternative aimed at community initiatives that rely on physical guarding or armed reaction services. The cost of a day and night guard per day is costing community forums on average R16 000 per month. Virtual patrols is more affordable with an initial setup cost of R10 000 per camera and thereafter a monitoring fee of R850 per month. This expands Enforces existing business concept called Remote Video Verication (RVV), where surveillance cameras, linked to a clients business or home alarm, are strategically positioned to provide visuals of alarm activations or to monitor the patrols of the physical guards. These are already successfully implemented and in operation at numerous sites across KwaZulu-Natal, Gauteng, Mpumalanga and Cape Town. Since the implementation of RVV two years ago, Enforce has identied a growing need for a similar service as part of a community initiative. For more information contact Enforce Security, +27 (0)31 573 7600, jaysonw@enforce.co.za
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CCTV/SURVEILLANCE CASE STUDY: RETAIL
REDUCING RETAIL SHRINKAGE

In order to efciently store high resolution, evidential quality images, the two HRXD DVRs use Honeywells XtraStor compression technology. This means that less hard drive space is needed for long-term storage with no sacrice in image quality. The Orbiter PTZ domes installed can be controlled directly from the DVRs front panel or remotely using the Remote Administration System Plus software (RASplus). The infrared remote control facility meant that the domes were quick to install and congure. For monitoring and supplying surveillance scenes, video evidence clips can be retrieved quickly and easily transferred onto a CD-ROM or USB Flash drive for viewing on virtually any PC. With the Orbiter PTZ domes, picture quality is achieved by advanced auto focus control to ensure that, no matter what the position of the zoom, the picture is in the sharpest-possible focus. A number of programmable camera tours can be created. These encompass pan, tilt and zoom actions and sweep key areas in and around the store. The Honeywell PC-based digital video recording solution was the most practical for us, the management team and for the security operators to use, continues Jermy. The Honeywell cameras deliver excellent clarity of video evidence and have helped to identify known criminals to the police. The CCTV system was integrated into the EAS tagging systems ensuring that in the event of an alarm being activated, specied CCTV cameras would automatically focus in on the exit areas to capture the scene. A second CCTV monitoring station consisting of DVRs, monitors and a keyboard has also been placed at the front of the store, intentionally in full view of all shoppers. This enables the operation of the surveillance system from dual locations. Since installing the Honeywell system, the store has seen a drop in theft rates. The system is highly visible in the store, which acts as a deterrent. However, the main difference can be attributed to the quality of the video images that can now be captured and recorded. These are of high quality and can be used as evidence in legal action. Merchandisers have also benetted since the new security system has been installed. They no longer have any restrictions when planning their sales promotion signage as the CCTV systems monitor all of the shop oor and from all angles. QD also now has more buying choices as having a robust security system in place gives them the condence to stock more protable product lines such as branded electrical and clothing items. The new system is also proving benecial to validate any potentially fraudulent Health and Safety related insurance claims from employees. For more information contact Honeywell Systems Group, +31 (0)6462 01557, elin.karlmark@honeywell.com, www.honeywell.com
Retailer reduces theft rate with a Honeywell security solution.
D Stores is an independently owned chain of discount retail outlets and has 33 stores and 3 garden centres situated throughout the eastern region of England. QD provides over 40 000 product lines across a vast array of departments. The existing security system at the Peterborough store was difcult to operate and required costly repairs. It included 16 cameras with multiple blind spots, which meant that it was difcult to track people in the store. The locations of the existing cameras were also a major concern for the stores merchandisers, restricting the options available for promotional signage. The inadequacies of the existing security system were inuencing the buying decisions of the purchasing team and restricting protability. Often, QD Stores had opportunities to stock higher value branded merchandise with potentially better prot margins, but considered it to be a risk due to the lack of a reliable security system. These factors, along with an extension of the stores oor space meant that the security system needed to be updated. A solution to improve QDs security surveillance was quickly identied and a new Honeywell security solution was recommended that would meet QDs requirements, rather than the extension of QDs existing legacy system. The transition from the existing security system to the new one was seamless with minimum disruption to the stores operations. Working with our installer was easy, commented Andy Jermy, head of commercial operations at QD Stores. They provided valuable advice and solved any problems very quickly. When considering the new solution, it was imperative that high quality CCTV images could be captured and recorded so that they could be used as evidence in court, if required. The recording solution also needed to be easy to use with real-time recording so that an immediate response to any incidents could be implemented. A system including 32 Honeywell cameras and domes was installed to cover the whole store and images are recorded on two digital video recorders (DVRs). The cameras are controlled by keyboards and the pictures viewed in real-time on two Honeywell E-Series LCD monitors.
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FASHIONABLE IP
Securing a 19th century masterpiece.
uilt in 1880, TsUM is the biggest and one of the most renowned fashion department stores in Eastern Europe. Today, it is a famous tourism spot in Moscow which houses more than 1 000 shops and is lled with luxurious
brands. Attracting over tens of thousands of visitors every day, TsUM is faced with the challenge of keeping all the tourist, shoppers and vendors safe around the clock. One of the biggest challenges in the past was the poor video quality of the old analogue-based system. Often the security ofcers found themselves in situations where they are unable to identify the person and would miss a lot of details in an incident due to deprived video quality and narrow view coverage. These video would often be deemed worthless to a police investigation which destroys the purpose of having a surveillance system. To solve all of their surveillance issues at hand, TsUM deployed two NUUO Titan NVR to record a total of 69 4-megapixel cameras (Sanyo HD-2100). Each camera covers more than 32-times more details than the original analogue cameras. This installation was successfully completed by Russian system integrator company Soling. Through the strong cooperation between NUUO and Soling, TsUMs old surveillance system has been greatly improved.
Titan NVR features a specialised File Ring recording engine which is optimised for megapixel data storing and retrieving. Now the security ofcers can really put the recorded video to good use and identify everything in detail during an incident. Moreover, Titan NVR offers tons of storage space for well over 30 days of recording time. Both Titans come with 24 TB of internal storage and are connected to 72 TB of external iSCSI storage. The 120 TB capacity covers all of the storage needs today plus room for future expansion as 59 more megapixel cameras could potentially be added. Another huge benet for the TsUM is how simple it is to use Titan to perform various functions. Ofcers can initiate instant playback with a single mouse click, snapshot and export video with another click. Titan NVR is also optimised to utilise megapixel images. TsUM is able to clone various 4-megapixel cameras to show the same camera multiple times with each clone focusing on a zoomed region of interest. This way, they can maximise the use of their megapixel eld of view and enjoy the incredible details it offers. Camera cloning and region of interest are both handy but rare features on high-end network video recorders. Titan NVR brings them together.
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CCTV/SURVEILLANCE CASE STUDY: FINANCIAL
INTEGRATED FINANCIAL SECURITY

Bank security requires constantly looking for new solutions.
or the Central Bank of Paraguay (BCP), security is critical. As Paraguays highest monetary authority, and the countrys governing body on nances and economics, the institution operates a sole central ofce in Asuncion that encompasses several blocks of buildings, as well as three other ofces around the city. So, in 1996, the company turned to Grupo Sensormatic S.A., an authorised company for Tyco Security Products, to address its vast security needs. At that time, SpeedDomes and the Intellex 1.6 addressed video needs, and were coupled with the AC500 to provide access control. Bank security constantly requires looking for solutions to problems that may arise, says Mariano Viveros, security chief, BCP. So, over the years we have renewed and upgraded the product lines as the newest versions have come out. Protection for BCP is no small undertaking. The central ofce is so large that its separated into different areas, including one where all the ofces are, another which is the Cultura Area centred around a multipurpose room, a convention centre and a 1100-person theatre, and yet another with an amphitheatre and an Olympic pool. In addition, there are three other ofces in different areas of the city. In total, the buildings encompass more than 1 million square feet of space, and employ 930 workers. Because we have such a diverse range of buildings, it was imperative that we have a fully integrated access control and perimeter protection system, says Viveros. So, the institution takes full advantage of Tyco Security Products product lines, building and expanding upon the original system. Currently, they have implemented an integrated security system. CCTV products are exclusively from American Dynamics including 23 Intellex DVRs, 2 matrix switchers, and a total of 355 xed and mobile cameras. These cameras were mainly installed for access control around the perimeter and at main points of the operating banks. Operators use the policy manager for the restriction of access to images by network client, and the archive manager handles the redundancy of the video images. With regard to access control, the BCP has a CCure 800 model 20 with 11 apC/8X and 5 iStar Pro readers, with a mix of biometric and proximity. The original two VM96
Location: Asuncion, Paraguay System: American Dynamics: Intellex DVRs VM96 Matrix Switchers 355 Fixed and Mobile Cameras Software House: CCURE 800 iStar Pro Readers StopWare Control Visit software matrix switches also continue to operate from the 1996 installation, as do a group of eight speed domes. The CCTV is fully integrated with the access control, which feeds into the CCURE 800, controlling more than 120 readers in different areas of the bank. This process includes handling the entry and exit of people and cars, as well as entry and exit to the ofce buildings. The control access system is also integrated with a StopWare control visit, which provides the BCP with a complete and detailed control of the entry and movement of anybody on the premises. According to Viveros, the BCP has only experienced minor security events in recent years. In the last 10 years, we have not had any incidents in the most critical areas for the bank including treasury and ATMs, Viveros says. For the few minor incidences we have had, the security system gives us the benet of having registered the complete event to clarify any misunderstanding about what may have happened. Capitalising on that great track record, the BCP does have plans to expand with Tyco products. Currently, the organisation is expanding its facilities, and adding on a perimeter security system to go along with it. And, they are working with Tyco to plan the installation of a re security and prevention system for 2000 spots around the compound. The security of a bank is always evolving, and we need a security company that will continually develop products and solutions to meet these changing needs, says Viveros. From the rst installation in 1996 to the newest solutions of today, Tyco has continued to provide us with the best products to meet all of these requirements. For more information contact Tyco Security Products, +27 (0)82 566 5274, emallett@tycoint.com, www.tycoacvs.com
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CASE STUDY: RESIDENTIAL
A RIVER RUNS THROUGH IT

Smart security for prestigious Pretoria estate traversed by Hennops River.
wartkops Golf Estate, situated in Centurion on the outskirts of Tshwane, is positioned around the prestigious Zwartkop Country Club offering an exceptional quality of life in a pristine environment. The beautiful Hennops River meanders lazily through the mature woodland and manicured lawns of the Zwartkop Golf Course. C3 Shared Services, specialists in electronic perimeter security solutions, were commissioned to design and install a full turnkey perimeter security solution to secure this prestigious estate. C3 installed forty analogue monochrome CCD cameras with IR Illuminators on the four-kilometre perimeter. An additional three thermal cameras were also installed to monitor the fairways of the golf course and inner perimeter where the Hennops River enters the estate. The analogue cameras on the perimeter and the thermal cameras monitoring the golf course and river entrance are combined with intelligent video analytics and integrated onto a simple to use video management platform. This solution allows for instant visual verication as to the cause and location of any alarms relating to an attempted breach of the perimeter. The Hennops River runs through the estate
and its entrance is monitored by a static thermal camera. Thermal cameras require no illumination in order to detect intruders and are perfectly suited to dark areas with no ambient light. Three more dual Field-of-View PTZ thermal cameras combined with intelligent video analytics are strategically placed along the fairways of the golf course. The PTZ Dual FOV function enables these cameras to zoom in and out and move left to right and should an intrusion be detected these cameras can be used to monitor the direction in which the intruder is moving and armed response can easily intercept the perpetrator. Nick Grange, technical director of C3 says, C3 implemented a full turnkey project at Zwartkops that included multiple activities such as a fibre optic network, electrical power ring, civil works, camera installation and command and control. The result of this was that we were able to complete this project professionally and timeously with no stumbling blocks. For more information contact C3 Shared Services, +27 (0)11 312 2041, marketing@c3ss.com, www.c3ss.com
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CCTV/SURVEILLANCE CASE STUDY: TRANSPORT
TRANSPORT SURVEILLANCE
units have been deployed at the TMC to allow any digital source to be displayed in any conguration, on any screen or multiple of screens as desired. The eStreamer allows three separate government agencies to share any data, but at all times retain full network integrity.
Station surveillance
The Basix Group also won the contract to supply xed video recording systems for South Africas 80-kilometer, twin-tracked Gautrain Rapid Rail Link, another major transportation infrastructure project. One line connects OR Tambo International Airport with Sandton, Johannesburgs nancial and business centre, and another links Johannesburg with the countrys capital, Tshwane, formerly Pretoria. Travelling at speeds of up to 160 kilometres per hour, the Gautrain will take 40 minutes to make the 54-kilometre trip between the two cities. The xed Gautrain video surveillance system covers 10 stations and one rail depot for a total of more than 1000 analogue cameras connected to March Networks VideoSphere Edge encoders and networked recorders. Coincidentally, the Bombardier Transportation high-speed trains running on the Gautrain Rapid Rail Link will be equipped with an onboard SEKURFLO security solution jointly designed and developed by Bombardier and March Networks.
March Networks secures transport projects.

he Basix Group has been awarded several major transportation infrastructure projects in the country, which have been equipped with March Networks surveillance systems to help create a safe and secure environment. Johannesburgs new Rea Vaya Bus Rapid Transit (BRT) system will consist of more than 300 kilometres of dedicated bus lanes and 150 bus stations. The rst phase of the system included 48 stations covering a distance of 40 kilometres. The second phase will cover an additional 86 kilometres and include 102 stations. March Networks VideoSphere xed and PTZ IP cameras, recorders and software are being installed at every station by Bona Electric Solutions, a Basix Group company that is a March Networks Certied Solution Provider. The cameras will be linked to March Networks NVRs located at the Joint Command and Control Centre (JCC) operated by the Johannesburg Roads Agency via a high-speed bre-optic network.
Joint control
The purpose of this Joint Command and Control Centre (JCC), another contract won by a subsidiary of the Basix Group, is for the operation, management and security for ITS Intelligent Transport Solutions (ITS) and for Rea Vaya Bus Rapid Transit (BRT) to view all CCTV cameras and other ITS related equipment installed. The new Trafc Management Centres (TMC) large display video wall together with the associated management systems was
also supplied by Bona Electronic Solutions. The TMC accommodates the control centres for the Freeway Management System (FMS), future Arterial Management System (AMS), existing Area Trafc Control system (ATC), future Ikapa bus rapid transit system (IRT), existing Metro Transport Information (MTI) call centre as well as the Metro Police Strategic Surveillance Unit (SSU). This display video wall consists of (80) 46-inch narrow bezel TFT-LCD-based display modules. Management of the various inputs is made possible with the use of the EYECON software and hardware components; a graphic controller (Netpix) and an operating controller (ECS). The images can be displayed in any size to give a comprehensive survey of scenarios to all operators in the control room (single point of view). In addition to this, the eyevis eStreamer DVR units have been deployed at the TMC to allow any digital source to be displayed in any conguration, on any screen or multiple of screens as desired. The eStreamer allows three separate government agencies to share any data, but at all times retain full network integrity. A total of 80 46-inch narrow bezel TFTLCD-based display modules have been deployed at various locations throughout the TMC. Management of the various inputs is made possible with the use of the EYECON software and hardware components; a graphic controller (Netpix) and an operating controller (ECS). The images can be displayed in any size to give a comprehensive survey of scenarios to all operators in the control room (single point of view). In addition to this, eyevis eStreamer DVI
Road surveillance
Bona Electronic Solutions is also using March Networks recorders for Intelligent Transportation Systems that monitor trafc on major highways serving Johannesburg and several other cities in South Africa. The systems include analogue and IP cameras, March Networks VideoSphere Edge encoders and 32-channel networked recorders linked to a monitoring centre operated by the South African National Roads Agency (SANRAL). In all cases, March Networks technology was our rst choice, says Groenewald. Quality, reliability, and value for money were key considerations. Another important factor was the option to take advantage of March Networks video analytics in the bus and rail station environments sometime in the future. For more information contact Basix Group, +27 (0)11 210 3500, info@basixgroup. co.za, www.basixtech.co.za
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FIBRE PORT SURVEILLANCE
600 cameras managed from central control room.

he port of Marseille offers trade links to 400 ports around the world. Its geographical position on the Mediterranean Sea and the multiple cargo distribution channels available to it (river, rail, road, pipeline) have maintained the ports importance as a natural gateway to Europe. It incorporates two harbours; the 400 hectare East Harbour which sits within the city of Marseille and the West Harbour located 70 kilometres from Marseille at Fos, on a 10 000 hectare site. Port activity generates 41 300 jobs in total, including those of the 1 500-strong workforce within the Port Authority. The security and works authority is the department responsible for the maintenance of the ports security infrastructure, among other things. In order to effectively secure the large area under its control, the security department invested heavily in: camera domes, access control, alarms and re detection system. However, having installed these diverse systems, one signicant challenge remained: to transfer data from over 600 cameras over long distances to the central control room. As the security and works authority had already had several successful experiences of using UTC Fire & Securitys bre transmission products, the choice of system provider seemed self-evident. The Port of Marseille has used UTC Fire & Security bre optic transceivers from the very rst moment they installed security cameras at the site. Several units, installed over ten years ago, are still working without interruption today. After installing over 500 transceivers throughout the port area, the site is now fully equipped with a large network of bres, connecting every quay and storage zone together with the different control rooms around the site. The ports controllers and security guards are able to view live video footage from up to six kilometres away in real-time on their monitor displays. For more information contact UTC Fire & Security, +27 (0)11 579 7300, Gretchen.Geldenhuys@fs.utc.com, www.utcfireandsecurity.com
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CCTV/SURVEILLANCE CASE STUDY: INDUSTRIAL
GAS GRID SAFEGUARDED

Gasunie operates hundreds of sites across the Netherlands and northern Germany; 25 of which have CCTV.
Geutebrck secures one of the largest gas pipelines.

ith over 15 000 kilometres of pipeline in the Netherlands and northern Germany, dozens of installations and approximately 1300 gas receiving stations, Gasunie operates one of the largest high pressure, gas pipeline grids in Europe. Its annual gas throughput totals approximately 125 billion cubic metres and its network forms the core of what is called the northwest European gas roundabout. Gasunie operates a rolling programme of infrastructure expansion and modernisation, which naturally applies to its security systems too. Video surveillance has been playing an increasingly important part in protecting its most signicant sites in recent decades, particularly because of its role in alarm verication. Gasunie is a long-term user of Geutebrck digital video products having always had Geutebrck recording hardware and software at the heart of its CCTV system. Gasunies sites vary in function and size. Some are very small, remote and rarely visited. Others occupy several hectares and are routinely staffed by dozens of Gasunie employees as well as external contractors. Since 1988, the companys strategy has been to install technical security systems and centralise the site security. Depending on the site, the security infrastructure ranges from simple fencing to sophisticated fence systems with perimeter detection systems and CCTV. The fundamental requirement at every
location is that unauthorised intruders are always identified at the perimeter, explains Reiner Woldring, Gasunies corporate security advisor. Where necessary there are two high fences with alarm systems on the outer fence, elaborates Herman von Hierden, a member of Gasunies electrotechnics, instrumentation and process control department. That way unauthorised intrusion can be detected even earlier. Security processes such as controlling the access of authorised staff and the verication and tracking of alarm reports following the detection of an intrusion event are all coordinated from the 24-hour Groningen control centre. CCTV systems operate at 25 sites. We need the camera pictures for verifying the alarm reports which may need to be followed up by the police or another special guarding service, reports Woldring. We dont do a full preventative evaluation of the images. We no longer have guards with dogs on site who could take a look when a detection report comes in. Instead we rely on camera surveillance. For this we need good quality cameras, reliable transmission and storage of camera pictures as well as user-friendly functions for calling up the pictures in the alarm centre.
old analogue camera system has been modernised, continues Van Hierden, We now have the same standard across the whole country on all sites. There used to be sites with 30 to 40 analogue cameras which still couldnt provide any usable quality pictures. So even though the detection was very reliable, it was not always easy to verify the detected events. Now we work with a lot fewer cameras per site, and most of them can be remote controlled from the centre. Control centre staff now call up camera images in real-time and can immediately replay the recorded footage whenever there is an alarm. Local system integrators Alphatron and Strukton Systems have been responsible for upgrading the cameras and remain responsible for the maintenance of the alarm centre systems. They replaced the old X.25 data network with a broadband Ethernet connection and the old Pegasus transmission system with a modern GeViScope platform to which all cameras are connected. At remote sites, nocturnal camera surveillance is made possible by automatically controlled lighting. Data connectivity at remote sites has always been a challenge. The limited bandwidth available between head ofce and some of Gasunies remoter gas pumping locations generate perfect environments for Geutebrck equipment to demonstrate its efcient bandwidth management, says Koen Pelle, Geutebrck country manager for the Netherlands.
Management system
GeViScope video platforms are fully integrated into the Gasunie security management system which it developed itself. Multi-system integration is vital, for instance to ensure that the camera system can be linked to the access control systems so staff in the control centre can know at any given moment how many and which people are present at which site. All site visitors have to present their passes on arrival, explains Van Hierden. This goes for people from third-party companies as well as our own staff. Anyone who has not obtained a visitors permit in advance cannot enter the site. At some locations we retain remote control over access at the alarm centre. Then the camera system is vital. For more information contact Geutebrck, +27(0)11 867 6585, Charles@geutebruck. co.za, www.geutebrueck.com
Opting for IP
At Gasunie, the complete security system for all sites is now IP-based. Even the
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CASE STUDY: GOVERNMENT
CRIMEFIGHTING SURVEILLANCE
Uncovering criminal activities at various NYC agencies.

t has not been easy in the New York area, where there has been a consistently high volume of criminal activities around the perimeters of developments and in elevator cabs operated by New York City Municipalities. There are low to no lighting around the perimeters, making it prime criminal targets at night. Various NYC Agencies & Authorities have been concerned with security issues in elevator cabs as well, as cameras were easily and quickly vandalised in such environments. David Gonzalez, area specialist for Tri-Ed / Northern Video Distribution, explains. The NYC Agencies & Authorities were looking to install a cuttingedge surveillance system that would help them successfully prosecute criminal offenders, especially under poor lighting conditions and in vandal prone areas. Gonzalez evaluated the Bosch cameras and discovered that the bullet cameras reliably captured high-quality prosecutable images under poor lighting conditions, while the Bosch Corner Mount No Grip Cameras were highly resistant to vandalism. The EX36 and WZ20 cameras have enabled me to collaborate with integrators at these municipalities to assist with the video surveillance in the most challenging areas. The Agencies & Authorities are now able to work with police departments and district attorneys to successfully prosecute criminal activities at buildings and developments. The Bosch Extreme series Corner Mount No Grip and Bullet Cameras are precision engineered to deliver prosecutable videos in tough environments and under poor lighting conditions. EX36 Corner Mount No Grip cameras steel construction can protect against even the most brutal attempt to destroy, detach, or disable the camera. WZ20 bullet cameras deliver 45 m of high performance night vision. For more information contact Bosch Security Systems - South Africa & Sub-Sahara Africa, +27 (0)11 651 9838, Christine. Smit@za.bosch.com, www.boschsecurity.co.za
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CCTV/SURVEILLANCE PRODUCT SHOWCASE
Bosch mini PTZ dome

Less than half the size of traditional PTZ mini dome cameras, vandal and theft resistant, and ultra-intelligent, Boschs new VEZ-400 is set to impress. Says Valerie Bingham, product manager for Elvey Security Technologies, The VEZ-400 heralds a new age in super-high resolution mini PTZ dome surveillance cameras. With its multiple features and strengths, it delivers far more than is expected of its class. Premium features such as 26X optical zoom, high resolution 600TV lines and the latest in motion adaptive digital noise reduction (3DNR) technology to clarify dark grey imagery are contained in its aesthetically pleasing housing, which is designed for indoor or outdoor use. It also offers 360 degrees of rotation, 600 TVL (television lines) high-resolution imaging and a wide dynamic range to capture important details in scenes containing both bright and dark areas. Rather than showing the viewing area at a single luminance level, it can increase luminance range in order to prevent any noticeable differences in the pictures, she says. This highly effective function provides the best image quality in its class with regard to indoor lighting conditions. The cameras 26X optical zoom allows security controllers to increase its monitoring range in the interests of easier identication of objects, vehicles and trespassers while its 15 privacy zones allow parts of the detection area to be masked to block out unwanted objects. For more information contact Elvey Security Technologies, +27 (0)11 401 6700, tasha.smith@elvey.co.za, www.elvey.co.za
Bridge the old and new

The Dahua DH-DVR1604-T-4H boasts 16 channel analogue video inputs with full D1 recording as well as 4 channel IP video inputs with 1080P @ H.264 or 720P @ MPEG4. All 16 analogue channels can record at the maximum D1 resolution, or they can be scaled down to CIF, 2CIF or QCIF. With H.264 compression on video recordings and G.711 compression on audio recordings, this hybrid provides top video and audio quality. It comes standard with a 1TB SATA hard drive, which can be enhanced with the addition of up to eight hard drives (or six hard drives and a CD/DVD-RW writer) should business owners want to record for longer periods before the DVR starts re-writing over older recordings. Viewing of live or recorded footage is a breeze owing to the DVRs spot monitor output which has composite BNC, VGA and HDMI output for the main display monitor, and can playback 1, 4, 8, 9, 16 and 20 channels. Back-ups can be done using any USB backup device, including memory sticks, external DVD writers, external hard drives or external CD writers. Additional backups can be made to an eSATA device, built-in SATA burner or they can be downloaded via the network. The Dahua DH-DVR1604-T-4H can be linked up to speed domes for 3D intelligent positioning. Also, as a result of its network software and built-in Web server, the standalone hybrid offers multi-DVR client, MSS (mobile surveillance software for smart phone) and CMS. Its also packed with intelligent functions such as motion, camera blank and video loss detection. Privacy masking may be applied to each camera with four self-dened, four-sided zones to block out unwanted areas. For more information contact Elvey Security Technologies, +27 (0)11 401 6700, tasha.smith@elvey.co.za, www.elvey.co.za
Static indoor dome housings

The DH-15 Series static indoor dome housings are easily installed into false and suspended ceilings, accommodating most CCD cameras. The internal camera mounting bracket has been designed to ensure that the CCD camera pivots about the centre line of the dome when using the correct spacers supplied with the he housing. This minimises unwanted internal nal reflections and optimises the camera lens s assembly position relative to the spherical dome. The high-quality polycarbonate domes are available in a number of configurations. These include various colour options with clear viewing slots, completely tinted or completely mirror domes. These small aesthetic and unobtrurusive housings blend in with other architectural ctural and decorative requirements. For more information contact Eike Woermann, EICO Manufacturing, +27 (0)11 792 8622, sales@eico.co.za, www.eico.co.za
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EtherWAN hardened 6-port switch

IP Security Solutions, a division of Regal, has sole distribution to a range of Ethernet switches. EtherWAN has had a reputation of producing rst class product specically designed to transmit video data. The latest in the basket of products is the 6-port 10/100BASE-TX + 2-port 100BASE-FX Hardened Unmanaged PoE Ethernet Switch. It provides the exibility of 8 Ethernet ports that congure in combinations of copper and bre optic interfaces operating at -40C to 75C and is tested for functional operation at -40C to 85C. It also supports alarms for power and port link failure by relay output, redundant power inputs with terminal block, and , the DC jack complies with IEC610006-2 EMC generic standard immunity for industrial environments. For more information contact IP Security Solutions, +27 (0)11 553 3300, johan. crause@ ipsecurity a, solutions.co.za, www.ipsecurity y solutions.co.za. a.
Dual PTZ camera

Outdoor-ready, dual PTZ network cameras which offer pan/tilt flexibility and simultaneous video streams from a visual camera and a thermal camera, and allow detection, recognition and identification from one single unit even in darkness and difficult light conditions. The combined visual/thermal camera unit provides a powerful surveillance solution. An AXIS Q87-E Network Camera consists of one thermal network camera and one visual camera mounted on a motor that allows the entire unit to tilt and pan, and the models are connected to the network using one Ethernet cable. Each camera has an SD/SDHC memory card slot for storing recordings locally. AXIS Q87-E models can pan 360-degrees endlessly and tilt between +45-degrees to -20-degrees with a preset accuracy of 0,02-degrees. The products are IP66 rated and have operating temperature ranges between -30oC to 45oC. For more information contact Axis Communications, +27 (0)11 548 6780, roy.alves@axis.com, www.axis.com
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UTPVideo PV series
The UTPVideo PV series is a transmission solution for receiving a colour video signal and supplying camera power up to 300 metres away. The range includes an 8 channel (CC70-1) and 16 channel (CC70-2) variant. The head end equipment works in conjunction with a PV series balun (CC50-5). The CC50-5 is designed to convert 36 V DC from the control room to 12 V DC at the camera and delivers realtime baseband (composite) video up to 300 metres over UTP cable. The power supplied to the camera is regulated 12 V, 1 A (12 W in total). One CAT5 cable is
required per camera for both power and video transmission. The system offers surge protection and electrostatic discharge protection required for these long distances. These units are 19-inch rack-mountable. This solution is ideal in new installations
where there is no existing AC power close to the proposed camera positions. For more information contact Regal Distributors, +27 (0)11 553 3300, mel.labuschagne@regalsecurity.co.za, www.regalsecurity.co.za
Vicon bullet camera
Axis introduces fixed domes

Axis Communications introduced new fixed dome cameras. The light sensitivity of these cameras is obtained with Lightfinder technology; a combination of Axis expertise in image processing, in-house system-on-chip development and selection of the best optical components. Two of the new models integrate IR illumination featuring new LED technology. The new offering includes indoor models, streamlined for costefficiency, as well as indoor and outdoor models that offer features such as vandal resistance, audio and I/O ports, and integrated IR illumination. The cameras provide SVGA or HDTV 720p/1.3MP resolution based on a new, top-quality 1/3-inch image sensor. Two varifocal lens options are available, with P-Iris control that precisely controls the iris. The wide-angle models offer an angle of view of more than 100-degrees for broader scene coverage. All AXIS P33 cameras offer quick and easy installation capabilities such as remote zoom and the pixel counter, ensuring that the viewing angle is optimised for the monitored area and required pixel resolution. The remote focus feature eliminates the need for manual focusing at the camera. Using standard, environmental-friendly Power over Ethernet even for the weatherproof models that operate in extreme temperatures, including those that integrate IR illumination, only one network cable is required to carry both power and data. The IR models incorporate new, long-life LED technology that is power-efficient and minimises heat dissipation. Adjustable in angle of illumination and intensity, the integrated IR solution offers easyto-install illumination, optimised for the scene. This results in high quality, low-noise video in completely dark areas. For more information contact Axis Communications, +27 (0)11 548 6780, roy.alves@axis.com, www.axis.com
Vicons V960B Series of HD IP bullet cameras is designed for demanding security installations. It offers a number of fixed network camera versions that deliver clear images to fit any installations need. Each version type (1080p, 720p and VGA resolution) is offered with a 3.3-12 mm motorised lens. The V960B series provides dual-streaming video and supports H.264 compression technology, conserving valuable network bandwidth. Users can receive multiple streams simultaneously in different resolutions, frame rates and image qualities for viewing on different platforms. In order to adapt to constantly changing outdoor lighting conditions, the V960B features an auto iris varifocal lens to protect from damage induced by direct sunlight. The true day/ night camera also includes a removable IR-cut filter for superior image quality around the clock. The V960B provides 42 IR LEDs that illuminate up to 30 metres. For protection against the elements, the bullet camera is IP66-rated to withstand rain, dust, and vandalism. Accompanied with a 3-year warranty it classes itself with some of the best in the market. For more information contact IP Security Solutions, +27 (0)11 553 3300, johan.crause@ ipsecuritysolutions.co.za, www.ipsecuritysolutions.co.za
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SPD for coaxial connection

DEHNs UGKF surge arresters are shielded devices for plugging into coaxial terminal devices or connections in computer networks or outdoor video surveillance systems. In order to avoid being inuenced by stray earth currents, the cable shield is earthed indirectly via a gas discharge tube. The arrester entries are used as sockets and protected outputs as plugs. The UGKF SPDs are installed upstream of the network card and the earth conductor is connected to the earth electrode of the enclosure. Designed for use in the LPZ concept at boundaries 0B 2 and higher, the UGKF BNC model is suitable for protecting video cameras with BNC connection. Operating on 5 V, it has a 2,5 kA (8/20) discharge current with 10 impedance per line. Special units for video cameras with higher nominal voltage are available. DEHN is represented locally by Surgetek. For more information contact Surgetek, +27 (0)11 792 1303/4/5, info@ surgetek.co.za, www.surgetek.co.za
JVC Super LoLux HD
Bosch MIC Series

The Bosch MIC Series cameras capture high-resolution images in the harshest environments, including critical infrastructure sites, transportation facilities and city centres. These ruggedised vandal and corrosion-resistant cameras, feature: IP68/NEMA 6p-rated aluminium casing that allows no dust ingress and withstands sustained periods of immersion underwater. Integrated long-life silicon wiper and reversible rain shield for high quality images regardless of conditions. High performance optics 550 TVL resolution joins with 36x or 28x optical zoom for sharp images even at great distances. The next generation MIC Series cameras also add: A wide dynamic range to easily adapt to changing light conditions, showing maximum detail in scenes with bright and dark areas. Sodium Vapour White Balance to eliminate colour distortion from street or tunnel lamps. Flexible installation and operation MIC Series cameras offer a range of options for mounting and new features for improved control: Mount the cameras upright, inverted or canted to 45 degrees without specialist tools and without compromising the IP rating. Boschs standard AutoDome controller interface makes it easier to integrate the MIC Series into systems that already use Bosch surveillance products. New controller gives you greater precision in your command of camera functions and optics, delivering pinpoint accuracy and absolute positioning. For more information contact Devtrade Distribution, +27 (0)21 552 6891, brigitta@devtrade.co.za, www.devtrade.co.za
Super LoLux HD cameras combine high performance DSP with CMOS sensors that output 1920x1080 HD resolution and offer multi-codec support, including MJPEG, MPEG-4 and H.264 High Profile. The cameras a variety of box, integrated lens, mini-dome, outdoor dome and integrated housing models feature JVC Super LoLux HD technology to match the sensitivity of our well established CCD models, plus new Clear Logic Video Intelligence (C.L.V.I.) image processing that compensates for back lighting and digitally removes ambient fog, haze, or smoke for the clearest picture. Other features include auto back focus, on-board recording to SD card, motion detection, privacy mask and a variety of built-in video analytics features, including active tampering detection and audio detect. The cameras support ONVIF and PSIA standards for network cameras, as well as a wide variety of leading video management software (VMS) platforms. An MTBF of 90 000 hours proves their reliability. Full HD resolution via 1080p CMOS sensor. Box, bullet, integrated and mini dome models (indoor and outdoor dome). Super LoLux HD low light performance. Minimum illumination: 0.15 lux colour, 0.025 lux black and white. H.264 High Profile Super LoLux codec. Triple, dual and single stream distribution. Clear Logic Video Intelligence. Focus assist and fine focus mechanism. Motion detection. ExDR (extended dynamic range). 3D noise reduction. PoE or 24 V powered options. For more information contact Global Communications, +27 (0)87 310 0400, www.globalcomms.co.za
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Spy Thumb Cam

Its one of the tiniest and best covert surveillance device thats available. The Ultimate SAS ost Spy Cam is small enough to conceal in almost any location. You could put it inside a pack of chewing gum or cigarettes and itll quietly f record everything thats going on in its line of re sight. Even if you simply placed it somewhere e unobtrusive, chances are it wouldnt even be noticed. r With a record time of up to four hours per charge, the Ultimate SAS Spy Cam records 3GP video les onto a Micro SD Card that e can be played back on a computer or mobile phone. Colour video and voice recording lets you clearly see whos there and what theyre saying. The Spy Cam is a great alternative to conventional CCTV for the times when you dont want people to know theyre on camera. Self-contained, and with no cables eilto hide, its perfect for all sorts of covert surveilga lance and ideal for journalists, private investigators, or businesses that want to keep an eye on the cash register if the gures dont add up and they suspect someone of being light-ngered. Spy Cam has other uses too. Perhaps youve hired a nanny or babysitter and want to make sure that theyre doing their job properly. A discreet recording would be a good way all of those moments when you want to a record something when on the move. re Or you could tape it to your helmet or attach it to clothing whilst skydiving, on attac horseback or when riding a motorbike. Its hors an ideal way to get extreme footage when i doing extreme sports. doin Technical Information Tec PC and Mac compatible. P Video format: AVI video format. V 640x480CIF resolution. 64 1.3 megapixel camera. Voice recording. Micro SD Card/T-ash card support: 128 MB to 2 GB (card not included). 1 Continuous recording until memory is full or the cam is manually switched off. f Video File Size: >300KB per minute Weight: 18g W Adapter Type: USB Adapter charging A cable (can also be used for le transfer). cabl Battery Type: Lithium Ion (included). Record time: Up to 4 hours. For more information contact Sentronics, +27 (0)11 312 4147, michelle@sentronics.co.za, www.sentronics.co.za
to know whether you can trust them to look after your family. Its also ideal for wildlife enthusiasts who want to lm a rare animal or bird with the minimum disturbance, for example. Of course, you dont have to hide your Spy Cam. Its small size makes it great for travel, and it can be kept in your pocket for
Hybrid recorder from Pelco

Pelco by Schneider Electric announces the release and availability of DX4700HD and DX4800HD Series hybrid video recorders. Building on the success of the DX4700 and DX4800 HVRs, the new DX4700HD/DX4800HD series adds support for up to eight IP megapixel cameras on each HVR, in addition to 8 or 16 analogue cameras, for a total of 16 or 24 cameras. Customers can benefit from megapixel image detail where they need it most; says Angelica Torres-Corral, Pelco product marketing manager, for example, to monitor registers, cash counting operations, high-value merchandise or lobbies and entrances while still receiving maximum use and value from existing analogue cameras and cabling. A powerful new processor supports up to 12 Mbps of bandwidth, while an improved graphics processor supports the display of 1080p HD video at the HVR. Both models record up to 30 ips on all channels, and the DX4800HD adds the ability to record full frame rate video at 4CIF resolutions for all cameras. Support for HD video at the server also includes the ability to mix analogue and IP cameras when viewing live video, while an updated camera display gives users even greater visibility to their entire environment. Users will also benefit from bidirectional audio for enhanced security, access to instant playback for quick investigative work, and the ability to capture and overlay ATM/POS text with video recording. With up to 8 TB of internal storage, the DX4700HD/DX4800HD series overcomes the high storage demands of megapixel and high-speed recording without sacrificing speed for resolution. H.264 main profile video compression means more efficient use of storage. Customers can readily expand storage with either JBOD or RAID-5 optional eSATA devices. DX4700HD/DX4800HD series HVRs also match security requirements to storage needs with the unique HDD partitioning feature, which can allocate individual disk partitions for normal and alarm recording. For more information contact Pelco, +27 (0)12 809 3493, barry.kasselman@ schneider-electric.com, www.pelco.com
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CCTV 2012 quickfind

Company ADI Global Distribution ADT Business Solutions Advanced Digital Devices Axis Communications SA Basix Group Bosch Security Systems Bosch Security Systems C3 Shared Services Card Control Systems Cathexis Africa CCTV In Focus SA Clearline Crown Hyper World Dahua Technology Dallmeier electronic Southern Africa Ofce Devtrade Distribution EICO Manufacturing Elecsec Distributors Elvey Security Technologies Enforce Security Services Frank Street Geutebrck Graphic Image Technologies Hikvision Honeywell Building Solutions Honeywell Systems Group IAC Inhep Electronics Holdings IP Security Solutions ITGility Jasco Security Solutions Leaderware Mantech Electronics Mimic Crafts NICE Systems Norbain SA Pelco by Schneider Electric Pelco South Africa Pentagon Distribution Progroup PSS Regal Group Secequip Secure Group Security & Communication Warehouse Sentronics Surgetek Syntech SA Tyco Security Products UBM Montgomery UTC Fire & Security UTM Group Vision Consulting Vox Orion Wright Surveillance Telephone 0860 22 55 23 086 12 12 410 +27 (0)11 789 4420 +27 (0)11 548 6780 +27 (0)11 210 3500 +27 (0)11 651 9838 +27 (0)11 651 9813 +27 (0)11 312 2041 +27 (0)11 907 3192 +27 (0)87 940 1391 +27 (0)11 848 1100 +27 (0)11 830 1452 +86 571 8768 8883 +27 (0)11 979 4540 +27 (0)21 552 6891 +27 (0)11 792 8622 +27 (0)31 705 2664 +27 (0)11 401 6700 0860 11 00 11 +27 (0)11 496 2300 +27 (0)11 867 6585 +27 (0)11 483 0333 +86 571 8807 5998 +27 (0)11 695 8000 +31 646 201 557 +27 (0)12 657 3600 +27 (0)31 705 1373 +27 (0)11 553 3300 0861 IT4ALL (484255) +27 (0)11 266 1500 +27 (0)11 787 7811 +27 (0)11 493 9307 +27 (0)11 689 5700 +44 1489 771 200 +27 (0)11 887 1546 +27 (0)11 254 6400 +27 (0)12 809 3493 +27 (0)11 312 0745 +27 (0)11 493 1545 +27 (0)11 608 4259 +27 (0)11 553 3300 +27 (0)11 624 2576 +27 (0)12 667 2323 +27 (0)12 653 1005 +27 (0)11 312 4147 +27 (0)11 792 1303 086 127 4244 +27 (0)82 566 5274 +27 (0)11 835 1565 +27 (0)11 579 7300 0860 22 22 66 +27 (0)11 830 2688 0861 974 448 E-mail adelaide.taylor@adiglobal.com sales@addvid.co.za roy.alves@axis.com info@basixgroup.co.za christine.smit@za.bosch.com marketing@c3ss.com info@cardcon.co.za info@cat.co.za info@cctvinfocus.co.za info@clearline.co.za info@crownhyper.co.za overseas@dahuatech.com dallmeiersa@dallmeier.com brigitta@devtrade.co.za sales@eico.co.za matthew@elecsec.co.za info@elvey.co.za info@enforce.co.za sales@frankstreet.co.za charles@geutebruck.co.za servision@git.co.za overseasbusiness@hikvision.com kevin.pearman2@honeywell.com elin.karlmark@hoeywell.com raine@iacontrol.co.za axxon@inhep.com johan.crause@ipsecuritysolutions.co.za info@itgility.co.za jroux@multivid.co.za sales@leaderware.com sales@mantech.co.za sales@mimic.co.za nice.emea@nice.com jhb@norbain.co.za gilbert.muller@schneider-electric.com barry.kasselman@schneider-electric.com sales@progroup.co.za sales@pss.co.za mel.labuschagne@regalsecurity.co.za vaughn.tempelhoff@secequip.co.za quintin@secure.co.za marketing@securitywarehouse.co.za michelle@sentronics.co.za info@surgetek.co.za emallett@tycoint.com rossc@montgomeryafrica.com utcfs.ssa@fs.utc.com kelly@utmgroup.co.za info@viscon.co.za contact@voxorion.co.za info@wrightcms.co.za Website www.adiglobal.com/za www.adt.co.za www.lightlink.co.za www.axis.com www.basixtech.co.za www.boschsecurity.co.za www.boschsecurity.co.za www.c3ss.com www.cardcontrolsystems.co.za www.cathexis.co.za www.cctvinfocus.co.za www.clearline.co.za www.crownhyper.co.za www.dahuatech.com www.dallmeier.com www.devtrade.co.za www.eico.co.za www.elecsec.co.za www.elvey.co.za www.enforce.co.za www.frankstreet.co.za www.geutebrueck.com www.git.co.za www.hikvision.com www.honeywell.com www.honeywell.com www.iaconline.co.za www.inhep.com www.ipsecuritysolutions.co.za www.itgility.co.za www.jasco.co.za www.leaderware.com www.mantech.co.za www.mimic.co.za www.nice.com www.norbain.co.za www.pelco.com www.pelco.com www.genetec.com www.progroup.co.za www.pss.co.za www.regalsecurity.co.za www.secequip.co.za www.secure.co.za www.securitywarehouse.co.za www.sentronics.co.za www.surgetek.co.za www.syntechsa.co.za www.americandynamics.net www.ifsecsa.com www.utcreandsecurity.com www.utmgroup.co.za www.viscon.co.za www.voxorion.co.za www.wrightcms.co.za Page IFC*,13* 37* 38* 38,42,59*,73,74 68 71 31* 67 39* 47* 41* 55* 73* 32* 43,44 75 72 16* 29*,72 7*,63 49* 6,27*,39,70 53,63* 11* 71* 64 40,41 65* 45*,73,74 58 30 4 35*,43* 23* 28 42*,69* OBC* 76 21*,52 56* 57* 67*,74 19* 32 51* 76 75 17* 3*,66 33* 5*,69 24 53* 15* 61*
* Denotes advertiser
For more information on these and other suppliers please see www.hsbd.co.za

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CCTV HANDBOOK 2012

PUBLISHED BY: HED

CCTV/SURVEILLANCE EDITORS COMMENT

Is it necessary to adopt the latest technology?

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

BALANCING INNOVATION AND IMPLEMENTATION

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

NEWS CCTV/SURVEILLANCE OPINION

ARE ALL SURVEILLANCE SYSTEMS EQUAL?

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

CCTV Handbook 2012 www.securitysa.com

CCTV ROUND-TABLE 2012

SURVEILLANCE SOLUTIONS TAKE CENTRE STAGE

www.securitysa.com CCTV Handbook 2012

NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE

Lighting and pricing

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE The benefits of IP

Warren Phillips and Jason McGregor.

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

NEWS CCTV/SURVEILLANCE2012 CCTV ROUND-TABLE Infrastructure questions

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

HI-TECH SECURITY SOLUTIONS

THE BUSINESS OF SURVEILLANCE

Surveillance implementations must deliver value.

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

Continued from page 18 the success of any surveillance installation project.

The right partner

CCTV Handbook 2012 www.securitysa.com

www.securitysa.com CCTV Handbook 2012

Continued from page 20

Is it what it says it is?

IP, the way forward?

CCTV Handbook 2012 www.securitysa.com

Leasing and offsite monitoring

www.securitysa.com CCTV Handbook 2012

CCTV/SURVEILLANCE SYSTEM INTEGRATOR PROFILE

RELIABILITY THROUGH SYSTEMS ARCHITECTURE EXPERIENCE

The UTM Group provides integrated security and networking solutions.

CCTV Handbook 2012 www.securitysa.com

SYSTEM INTEGRATORS PROFILES

Card Control Systems

Honeywell Building Solutions

Jasco Security Solutions

Stanley Security Solutions (EOH)

www.securitysa.com CCTV Handbook 2012

CCTV/SURVEILLANCE Q&A: IP/ANALOGUE

THE RIGHT SOLUTION

IP rules, but analogue wont give up.

Hi-Tech Security Solutions: Do hybrid installations work? Do they deliver value?

CCTV Handbook 2012 www.securitysa.com

ANALOGUE STILL DELIVERS VALUE

By Jamie Wilson, security marketing manager (EMEA) at NICE Systems.