Users Guide for the KODAK 605 Photo Printer with the KODAK Picture Maker G3 and the

KODAK Picture Kiosk G4

Eastman Kodak Company, 2007 Contents Back Next Index Exit

Safety and Regulatory Information

Safety and Regulatory Information

Important Safety Information
CAUTION:

Use of controls or adjustments or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer.
q

The power outlet should be easily accessible and installed near the printer. Position the power cable so that it cannot be pulled on or tripped over. Never allow the power cable to contact hot surfaces. The power outlet must be grounded. An ungrounded outlet can cause fire, electric shock, or harmful interference to nearby electrical devices. Use only the power cable provided with the printer. Do not operate the printer with a damaged power cable.

Always unplug the power cable from the printer before cleaning or when the printer is not in use. If the printer has been dropped or damaged, be sure a qualified service person examines the printer before you use it. Do not block the filter openings on the printer cabinet. Do not expose the printer to moisture or water. Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock could result. The thermal print head becomes extremely hot during normal operation. Do not touch it. Alcohol pads are used to clean the thermal print head and other internal printer components. In the United States for health, safety, and environment information, call 585-722-5151. Customers outside the U.S. can contact their local Kodak service representative.

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Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer.

P/N 2J5451 1641132182

CAUTION HOT SURFACE To avoid burns, use caution when closing the cover.

P/N 2J5452 1641132183

CAUTION SHARP OBJECTS The metal edges of the printer may be sharp.

P/N 2J5439 1641132233

CAUTION SHARP CUTTER BLADE There are sharp cutter blades inside the printer. Do not insert hands or objects. This label is posted behind the trim tray. Contents Back Next Index
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Safety and Regulatory Information Regulatory and Safety Compliance Safety Complies with UL 60950-1:2003 CAN/CSA C22.2 No. 60950-1-03 EN 60950-1:2001 IEC 60950-1:2001 Tested for Norwegian IT Power systems 240V phase to phase Electromagnetic Compatibility (EMC) NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his or her own expense. This class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. Requirements of the EMC directive 89/336/EEC were met through compliance with the following: q EN 55022: 1998+A1: 2000+A2: 2003 Class A q EN 61000-3-2: 2000+A2: 2005 Class A q EN 61000-3-3: 1995+A1: 2001+A2: 2005 q EN 55024: 1998+A1: 2001+A2: 2003 EN 61000-4-2 ESD EN 61000-4-3 Radiated RF Immunity EN 61000-4-4 EFT EN 61000-4-5 Surge EN 61000-4-6 Conducted RF Immunity EN 61000-4-8 EN 61000-4-11 Voltage Dips and Interruptions

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Safety and Regulatory Information

CAUTION:

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Install and use the equipment according to the instruction manual.

Noise Emission The operator-position noise emission value is less than 70 dB(A).* * Average value specified in accordance to JIS Z8731 Contents Back Next Index Exit

Safety and Regulatory Information Disposal This product contains a small amount of lead in the solder on the circuit boards. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. In the USA, contact the Electronics Industry Alliance at www.eiae.org. In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local KODAK Representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs available for this product.

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Safety and Regulatory Information China RoHS Environmental Protection Use Period (EPUP) In China, this number indicates the time period (in years) within which any hazardous substances present in the product are not expected to be released such that there is risk to human health, property, or the environment. This value is assigned based on normal use of the product as described in the operating instructions.

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Safety and Regulatory Information Table of hazardous substance's name and concentration Model Name: KODAK 605 Photo Printer

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Table of Contents
1 Getting Started Identifying the Printer Parts ......................... 1-1 Installing the Trim Tray ................................ 1-3 Installing the Print Catcher .......................... 1-4 2 Using the Printer Turning the Printer On and Off .................... 2-1 Operator Panel ............................................ 2-2 Operator Panel Lights................................ 2-2 Operator Panel Buttons ............................. 2-2 Enabling or Disabling the Printer ................. 2-3 Loading the Ribbon ..................................... 2-3 Loading the Paper ....................................... 2-7 Printing a Test Page .................................... 2-9 Calibrating the Printer................................ 2-10 Calibrating With a Print Scanner.............. 2-10 Calibrating Without a Print Scanner......... 2-11 Resetting the Printer Calibration................ 2-12 Using Printer Color Adjust ......................... 2-13 3 Maintaining the Printer Cleaning the Printer ..................................... 3-1 Performing Routine Maintenance ................ 3-1 Cleaning the Thermal Print Head and the Peel Plate Edge ................................... 3-2 Cleaning the Platen Roller ......................... 3-4 Cleaning the Cleaning Roller ..................... 3-4 Printer Supplies ........................................... 3-5 Photo Print Kits .......................................... 3-5 Thermal Printer Cleaning Kit...................... 3-6 Handling and Storing the Paper and Ribbon ......................................................... 3-6 4 Troubleshooting Accessing the Device Health Checks Screen ......................................................... 4-1 Resolving Printer Error Messages ............... 4-2 Troubleshooting the Printer ......................... 4-3 Troubleshooting Print Quality ...................... 4-4 Clearing a Paper Jam .................................. 4-5 Recovering from a Power Interruption ......... 4-8 Index

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Getting Started

Getting Started

This guide contains instructions for using the KODAK 605 Photo Printer with the KODAK Picture Maker G3/Picture Kiosk G4. For complete information about using the Kiosk, see the guides provided with the Kiosk.
CAUTION:

Identifying the Printer Parts Front View 1

2 3 4 5

The printer weighs 40 lbs (18 kg) and is heavier at the front. Use caution when lifting or moving the printer. Before using the Kiosk, make sure that you have: q read and understand the safety information (see page ii). q loaded paper and ribbon (see pages 2-3 to 2-7). q calibrated the printer (see page 2-10).
1. Air Vents 2. Cover Release 3. Top Cover 4. Operator Panel 5. Print Exit Slot 6. Trim Tray 7. Print Catcher

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Getting Started Rear View Internal View

1 2 3 4

12 11
8. USB Port 9. Data Plate 10. Power Connector 11. Power Switch 12. Paper Door

9 10

1. Thermal Print Head 2. Peel Plate 3. Cleaning Roller 4. Platen Roller

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Getting Started Operator Panel Installing the Trim Tray

CAUTION:

There are sharp cutter blades inside the printer. Do not insert hands or objects. The trim tray collects paper trimmings that are generated when the printer cuts the prints. 1. Slide the trim tray into the printer as shown. 2. To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper.

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Getting Started Installing the Print Catcher The print catcher collects the finished prints as they exit the printer. Attach the print catcher from the print exit slot if you are not installing the printer in a cabinet.

Print Exit Slot Print Catcher

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Using the Printer

Using the Printer

This chapter provides information on: q turning the printer on and off q using the operator panel q loading the ribbon q loading paper q printing a test page q calibrating the printer q using printer color adjust

Turning the Printer On and Off 1. Move the power switch to On ( | ). On the operator panel, the orange Power light illuminates and the Ready message appears when the printer is initialized.

On Off

2. To turn off the printer, move the power switch to Off (O). Contents Back Next Index
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Using the Printer Operator Panel Operator Panel Buttons Button Plus Use To scroll through printer selections. To scroll through printer selections. To enter Setup Mode. Press Menu repeatedly to scroll through printer settings. To initiate an action or accept a change. To advance paper.

Minus

Menu Operator Panel Lights Light Color Printer Status Enter

Power Orange Printer power is on.

Ready Green

Printer is ready to make prints. An error has occurred. See the messages on the operator panel, then see page 4-2.

Paper Advance

Error

Red

Paper To exit Setup Mode. Rewind/Clear

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Using the Printer Enabling or Disabling the Printer IMPORTANT: You must wait until all jobs are complete before performing this task. The printer must be enabled before you can begin printing. By default, the printer is enabled. Check that it is enabled before you load the paper and ribbon. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options. 3. If the printer is enabled, the Disable Printer button appears. Touch Disable Printer if you want to disable the printer. 4. If the printer is disabled, the Enable Printer button appears. Touch Enable Printer if you want to enable the printer. 5. Touch Start Over to return to the Setup screen. Loading the Ribbon Have a KODAK Photo Print Kit 6800/4R (4 x 6") or KODAK Photo Print Kit 6800/6R (6 x 8") available. These kits contain the correct paper and ribbon for the printer. KODAK Photo Print Kit 6800 / 4R Specifications Storage specifications Capacity Paper and ribbon width Ribbon patch length 86 F (30 C) or lower 60% relative humidity or lower 750 prints, paper, and ribbon* 6 in. (15.2 cm) 4 in. (10.2 cm)

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Using the Printer KODAK Photo Print Kit 6800 / 6R Specifications Storage specifications Capacity 86 F (30 C) or lower 60% relative humidity or lower 750 - 4 x 6 prints, paper, and ribbon* or 375 - 6 x 8 prints, paper, and ribbon* 6 in. (15.2 cm) 8 in. (20.3 cm)
IMPORTANT: Check the color of the band on the

roll of ribbon. Print Kit Band Color

KODAK Photo Print Kit 6800/4R Yellow KODAK Photo Print Kit 6800/6R White 1. Open the top cover.

Paper and ribbon width Ribbon patch length

* The paper roll contains a small amount of additional paper to allow for the extra feed when loading the paper and to minimize end-of-roll impressions.

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Using the Printer

CAUTION:

The thermal head becomes extremely hot during normal operation. Do not touch it. 2. If you are replacing a ribbon, remove the used ribbon from the printer. 3. Insert your fingers into the holes in the plastic wrapper on the end of the ribbon. Remove the plastic wrapper from the ribbon.
IMPORTANT: Do not remove the label from the

6. Adjust the supply spool until the spool locks into the spool holder.

ribbon at this time. 7. Remove the label.

Label

Label

Plastic Wrapper

4. Insert the bar code end of the supply spool into the spool holder on the right. 5. Insert the left side of the supply spool into the spool holder on the left. Contents Back Next Index
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Using the Printer 8. Insert the right side of the take-up spool into the spool holder on the right. 9. Insert the left side of the take-up spool in the spool holder on the left. 10. Adjust the take-up spool until the spool locks into the spool holder.
IMPORTANT: Slack in the ribbon can cause a

11. Turn the supply spool to remove any slack in the ribbon. 12. Close the top cover.

paper jam.

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Using the Printer Loading the Paper Have a KODAK Photo Print Kit 6800/4R (4 x 6") or KODAK Photo Print Kit 6800/6R (6 x 8") available. These kits contain the correct paper and ribbon for the printer. 1. If paper is loaded in the printer, press Paper Rewind. 2. Open the paper door. The Cover Open message appears on the operator panel. 3. Lift the paper out of the printer.
IMPORTANT: Save the plastic flanges from the old IMPORTANT: Do not remove the label from the

paper roll until you have successfully loaded the paper in the printer. 6. Attach the paper flanges to each end of the paper roll. a. Align the lugs on the green paper flange with the notches on the paper roll. b. Insert the green paper flange into the notched end of the paper roll. c. Insert the black paper flange on the paper roll. NOTE: If you do not attach the paper flanges properly, the paper roll will not fit into the printer.

paper roll. 4. Remove the plastic flanges from the old paper roll. Set the plastic flanges aside. 5. Remove the plastic from the new paper roll.

Paper Flange

Notches Paper Flange

Lugs

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Using the Printer 7. Carefully lower the paper roll into the slots. Match the geared flange (green) with the geared slot (green) on the printer. 8. Remove the label from the paper roll. NOTE: Verify that the paper unrolls from the top of the roll. 9. Feed the paper into the rear printer slot until the red LED light turns off and the green LED light turns on. 10. Close the paper door. NOTE: Ribbon must be loaded in the printer before the paper automatically advances.

Label

Slot

Slot

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Using the Printer The printer advances the paper, then cuts and discharges 6 blank test printsabout 24 in. (61 cm). Doing so reduces the possibility of fingerprints or other damage to the prints. It does not decrease the 750 4 x 6 in. (10 x 15 cm) print capacity of the paper roll. The operator panel displays the Ready message.
IMPORTANT: You must empty the trim tray each

Printing a Test Page To verify that the printer is working properly, you can print a test page. If the prints are not printing correctly after clearing a paper jam, you can use the test page as a diagnostic tool. The test page is also useful if you are calling Kodak for help.
IMPORTANT: You must wait until all jobs are

complete before performing this task. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options. 3. Touch Make Test Print. NOTE: Printing takes a few moments. 4. Touch Start Over to return to the Setup screen.

time you change the paper to keep your prints dust-free and to prevent paper jams. 11. Empty and replace the trim tray.

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Using the Printer Calibrating the Printer For best image quality, we recommend that you calibrate the printer: q when you change the ribbon. q after installing software.
IMPORTANT: You must wait until all jobs are

NOTE: If you have multiple printers, calibrate each printer separately. For best results, calibrate all printers. 3. Touch Calibrate Printer. A calibration target is printed. 4. Place the calibration target on the print scanner as shown on the screen. Match the arrow on the calibration target to the arrow on the print scanner. 5. Touch Calibrate. When the calibration is complete, the following message appears: Your system has been successfully calibrated. 6. Touch OK at the prompt. 7. Touch Start Over to return to the Setup screen.

complete before performing this task. Calibrating With a Print Scanner Follow these instructions if you have a print scanner connected to the Kiosk: NOTE: If you do not have a print scanner connected to the Kiosk, continue with Calibrating Without a Print Scanner on page 2-11. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options.

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Using the Printer Calibrating Without a Print Scanner Follow these instructions if you do not have a print scanner connected to the Kiosk. NOTE: If you have a print scanner connected to the Kiosk, see Calibrating With a Print Scanner on page 2-10. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options. NOTE: If you have multiple printers, calibrate each printer separately. For best results, calibrate all printers. 3. Touch Calibrate Printer. The Kiosk prints a calibration target. The calibration target contains 49 squares. Each square is labeled with a number in its upper left corner.

4. Remove the calibration target from the printer. 5. Look at the calibration target. Select the square that appears the most neutral gray (has the least amount of color). Typically, the most neutral gray is located at the center of the calibration target (number 225).

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Using the Printer 6. Use the on-screen keypad to enter the number of the most neutral gray square and touch OK. Resetting the Printer Calibration IMPORTANT: You must wait until all jobs are complete before performing this task. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options. 3. Touch Reset Factory Calibration. 4. Touch Yes at the prompt. The following message appears: Printer Calibration is completed. Touch OK to continue. 5. Touch OK. 6. Touch Start Over to return to the Setup screen.

When the calibration is complete, the following message appears: Printer Calibration is completed. Touch OK to continue. 7. Touch OK. 8. Touch Start Over to return to the Setup screen.

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Using the Printer Using Printer Color Adjust The Kiosk lets you adjust the color, brightness, and contrast for printer output. NOTE: These adjustments do not appear on the screen. They appear on the printed output only.
IMPORTANT: You must wait until all jobs are

6. Touch the Red, Green, and Blue arrows to change the overall content of that color in all color prints. 7. Touch Save.

complete before performing this task. 1. From the Setup screen, touch Manage Devices. 2. Touch KODAK Photo Printer 6800/6850/605 Options. 3. Touch Printer Color Adjustment.

8. Touch Start Over to return to the Setup screen.

4. Touch the Brightness arrows to change the brightness for all color prints. 5. Touch the Contrast arrows to change the contrast for all color prints.

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Using the Printer

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Maintaining the Printer

Maintaining the Printer

To help ensure good printer performance and high-quality output, be sure the printers operating environment is clean and dust-free. Clean the printer regularly as described below. Cleaning the Printer Clean the exterior of the printer and the filter openings regularly to eliminate dust buildup and prevent dirt from entering the printer.
CAUTION:

Performing Routine Maintenance To maintain good print quality: 1. Clean the platen roller monthly using the alcohol pads included in the KODAK Thermal Printer Cleaning Kit. 2. Only clean the thermal print head if directed to do so by a Kodak service representative. Do not include the thermal print head in your monthly cleaning process. NOTE: If paper or ribbon is loaded in the printer, remove it before performing maintenance procedures.

Never use abrasives or harsh chemicals to clean any part of the printer. Do not allow any foreign objects or liquids to fall or spill inside the printer. Fire or electric shock could result. If any foreign object enters the printer, turn off the printer power immediately, remove the power cord, and contact your Kodak service representative. 1. Wipe the exterior of the printer, print catcher, and trim tray with a damp, lint-free cloth. 2. Vacuum the filter openings to remove dust. Contents Back Next Index

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Maintaining the Printer

CAUTION:

Alcohol is a flammable liquid. It can cause eye irritation and dry skin. Prolonged or repeated skin contact may cause drying, cracking or irritation. Wash your hands with soap and water following any maintenance procedures where you use alcohol pads. For additional information, see the Material Safety Data Sheet (MSDS). In the United States for information on health related issues, call 585-722-5151. Customers outside the U.S. can contact their local Kodak service representative. For environmental issues related to Kodak products, contact Kodak at 1-800-242-2424. Cleaning the Thermal Print Head and the Peel Plate Edge IMPORTANT: Only do this procedure if directed to do so by a Kodak service representative.

1. Make sure the power switch is turned off ( ). 2. Open the cover.
CAUTION:

The thermal print head becomes extremely hot during normal operation. Wait approximately five minutes to begin cleaning the head after you open the top cover. Fingerprints can damage the thermal head, which looks like a glass bar. Never touch it with your bare hands or fingers.

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Maintaining the Printer 3. Remove an alcohol pad from its packaging. Move the pad along the entire length of the thermal print head, in one direction only. When you clean the thermal head: Apply firm, even pressure. Make three passes along the thermal print head. Use a clean part of the pad for each pass. Use another clean alcohol pad to wipe the edge of the peel plate.

Thermal Print Head

Peel Edge

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Maintaining the Printer Cleaning the Platen Roller 1. Remove an alcohol pad from its packaging. Wipe the rubber section of the platen roller with the pad. Cleaning the Cleaning Roller It is essential to keep the cleaning roller clean to prevent dirt from transferring back onto the prints and to keep the printer operating correctly. 1. Remove an alcohol pad from its packaging. Wipe the rubber section of the roller with the pad.

Platen Roller

Cleaning Roller

2. Rotate the roller to clean the entire surface. 3. Allow the alcohol to dry completely (about five minutes) before you resume printing. 4. Close the cover.

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Maintaining the Printer 2. Allow the alcohol to dry completely (about five minutes) before you resume printing. 3. Close the cover. Printer Supplies The KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R contain the correct paper and ribbon for the KODAK Photo Printer 6800/6850. Photo Print Kits are sold separately. Photo Print Kits Photo Print Kit KODAK Photo Print Kit 6800/4R KODAK Photo Print Kit 6800/6R Catalog Number 182-0547 Contents 1 roll of paper 1 ribbon 1 roll of paper 1 ribbon

169-6418

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Maintaining the Printer Thermal Printer Cleaning Kit Use the KODAK Thermal Printer Cleaning Kit when performing routine maintenance (see page 3-2). One Thermal Printer Cleaning Kit is included with the printer. KODAK Thermal Printer Cleaning Kit Catalog number Contents 172-1117 Individually packaged alcohol pads (10)

Handling and Storing the Paper and Ribbon For the best quality prints, carefully handle and store the paper and ribbon. q To avoid fingerprints, handle the ribbon by the spool ends; do not touch the ribbon material. Do not touch the glossy side of the paper. q Store the paper and ribbon away from direct sunlight.

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Troubleshooting

Troubleshooting

Use the information in this section to identify problems and recommended procedures for correcting the problem. If you cannot solve the problem, contact KODAK Service and Support. Accessing the Device Health Checks Screen When troubleshooting problems, always begin by using Device Health Checks. 1. From the Main screen, touch Setup. 2. Touch Diagnostics. 4. Make sure that the KODAK 605 Photo Printer is listed as FOUND. NOTE: If the printer does not appear in Device Health Checks, see the troubleshooting tables on the pages that follow. 5. Once you have finished looking at the Device Health Checks screen, touch Continue. 6. Touch Start Over.

3. Touch Device Health Checks.

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Troubleshooting Resolving Printer Error Messages See the following table to resolve errors reported on the operator panel. If the problem persists, contact KODAK Service and Support. LCD Message Paper Empty Problem The paper is empty or is not loaded. The ribbon is empty, is not loaded, or is stuck to the paper. Solution Load the paper. See Loading the Paper on page 2-7. Load the ribbon. See Loading the Ribbon on page 2-3. LCD Message Incorrect Ribbon Problem The printer could not read the bar code on the ribbon. Solution Check that the ribbon has a bar code and/or replace the ribbon. See Loading the Ribbon on page 2-3.

Check Ribbon

Warming Up The printer is Wait for the warming up printer to before printing. complete warming up. Cooling The printer is Wait for the too hot to print. printer to complete cooling. The cutter did not move completely to one side. Check the paper path for a jam. See Clearing a Paper Jam on page 4-5.

Check Paper

The paper is See Clearing a stuck in the Paper Jam on printer or paper page 4-5. path. Make sure that the cover is securely closed.

Cutter jam

Cover Open The printer cover is open.

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Troubleshooting LCD Message Service XX.YY.ZZ Problem The printer has a problem which requires service. Solution Contact your Kodak service representative. Have available:
q

Troubleshooting the Printer Problem/Message Possible Solution

There is a paper jam. See Clearing a Paper Jam on page 4-5. Prints have density shift every 2.25 inches. Prints are not cut completely. Clean the platen roller.

Error code number (XX.YY.ZZ). Printer model number and serial number (shown on the printers data plate).

1. Empty the trim tray. 2. Turn the printer off, then back on. 3. Check that there are no paper clippings hanging from the trim exit or interfering with paper movement.
CAUTION:

There are sharp cutter blades inside the front roller area. Do not insert hands or objects.

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Troubleshooting Problem/Message Possible Solution Problem/Message Out of paper Possible Solution Check that there is paper. If necessary, load new ribbon and paper. See pages 2-3 to 2-7. Check that there is ribbon. If necessary, load new ribbon and paper. See pages 2-3 to 2-7.

Printer indicates Check that the: NOT FOUND on the q printer is turned on. Device Health Checks Screen. q power cord is connected.
q

The ribbon is empty

USB cable is connected to the printer and the console.

Printer applications Verify that: do not appear on the q the printer is turned screen. on.
q

Troubleshooting Print Quality Problem/Message Possible Solution

the USB cable is connected. there is no printer error.

the application is enabled under User Mode. Run Application Health Check.
q

Vertical white line on Clean print head. See the print. page 3-2. Clean the peel plate edge. See page 3-2. Contact KODAK Service and Support if cleaning does not solve the problem. Prints have colored spots. Clean all parts of the printer using the KODAK Thermal Printer Cleaning Kit. See Maintaining the Printer on page 3-1. Exit

Cover open

Close the printer cover.

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Troubleshooting Problem/Message You have pictures in the order that display the yellow resolution warning. Optimum print quality may not be achieved for these pictures based on the print size. Would you like to include these pictures in the order? Possible Solution The warning may include all of the customers pictures or a selected few, depending upon which pictures have a resolution issue. The customer can:
q

Clearing a Paper Jam 1. Press and hold Paper Rewind until the Paper Empty message appears.

touch an individual picture, or touch Select all to continue with the order and print the pictures anyway. continue with the order and print the remaining pictures not affected by the resolution problem. touch Start Over to cancel the order.

2. Once the Paper Empty message appears: Open the paper door. Cut off any damaged or printed areas of the paper. NOTE: Do not damage or mark any of the rollers.

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Troubleshooting Load the paper. See Loading the Paper on page 2-7. If the operator panel displays the Ready message, the jam is cleared. 3. If the Paper Jam message is still displayed on the operator panel: Turn off the printer. Open the paper door. Open the top cover. Remove the ribbon from the printer. 4. Manually rewind paper onto the roll.
CAUTION:

Prevent damage to the printer. Do not pull abruptly on the paper.

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Troubleshooting 5. Cut off any damaged or printed areas of the paper. NOTE: Do not damage or mark any of the rollers. 6. Look inside the printer and carefully remove any pieces of paper.

7. Turn on the printer. 8. Load the ribbon. See Loading the Ribbon on page 2-3. 9. Close the top cover. 10. Load the paper. See Loading the Paper on page 2-7.

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Troubleshooting 11. Close the paper door. NOTE: If the Paper Jam message is still displayed on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Contact KODAK Service and Support. Recovering from a Power Interruption
CAUTION:

If the printer loses power, the printer stops with the thermal head positioned against the platen roller. The platen roller could be damaged if the thermal head is left in this position. 1. Open the cover immediately to release the pressure on the platen roller. Leave the cover open until power is restored. 2. When power is restored, restart the printer and follow the procedure for Clearing a Paper Jam on page 4-5. 3. Resubmit the print job.

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Printer Specifications

Appendix A: Printer Specifications

Electrical Power Voltage/ Frequency (auto detection of the following ranges) Power Consumption AC 100V to 240V, 48 Hz to 62 Hz

Operating Environment Temperature Humidity 50 to 95 F (+10 to +35 C) 20-80% relative humidity

Space Requirements Allow the following amount of space on each side of the printer Top Back Left Side Right Side 1.97 in. (5 cm) 1.97 in. (5 cm) 1.97 in. (5 cm) 1.97 in. (5 cm)

5.0 Amps at 100 V AC or 2.5 Amps @ 240 V AC maximum

Physical Size Width:17.4 in. (44.1 cm) Depth: 25.2 in. (64.1 cm) Height: 19 in. (48.3 cm) 40 lbs (18 kg)

Print Capacity Print Size Prints Per Roll 4 x 6 in. (10.16 x up to 750, paper and ribbon 15.24 cm) 6 x 8 in. (15.24 x up to 375, paper and ribbon 20.32 cm)

Weight

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Exit

Index
A accessing the Health Checks screen, 4-1 C cable power position of, 1-ii calibrating the printer, 2-10 cleaning cleaning rollers, 3-4 cleaning kit, 3-6 cleaning rollers, cleaning, 3-4 clearing paper jam, 4-5 D disposal, printer, 1-vi E Electronics Industry Alliance, 1-vi EMC directive, compliance with, 1-iv F filter openings blocking, 1-ii cleaning, 3-1 G getting started, 1-1 Contents Back Next Index
I-1

H handling paper and ribbon, 3-6 Health Checks, 4-1 I identifying printer parts, 1-1 installing print catcher, 1-4 trim tray, 1-3 J jam, paper clearing, 4-2 K kits, 3-5 KODAK Service contacting, 1-ii, 3-13-2 KODAK Thermal Printer Service Kit, 3-1 L labels, safety, 1-iii loading the paper, 2-7 the ribbon, 2-3

Exit

M maintaining the printer, 3-1 maintenance cleaning rollers, 3-4 performing routine, 3-1 Material Safety Data Sheet, 3-1 N noise emission spec, 1-v O operator panel, 2-2 operator panel buttons, 2-2 operator panel lights, 2-2 output tray See print catcher, 1-4 P paper jam, clearing, 4-5 peel plate edge, cleaning, 3-2 photo print kits, 3-5 platen roller cleaning, 3-1 power cable position of, 1-ii power outlet for the printer, 1-ii print catcher, 1-4 cleaning, 3-1 printer Contents Back Next Index

cleaning, 3-1 color adjust, 2-13 error messages, 4-2 parts, 1-1 regulatory information, 1-ii supplies, 3-5 printing a test page, 2-9 R radio frequency compliance, 1-iv recovering from a power interruption, 4-8 recycling, printer, 1-vi resetting the calibration, 2-12 resolving printer errors, 4-2 ribbon loading, 4-2 S safety compliance, 1-iv warning labels, 1-iii location of, 1-iii storing paper and ribbon, 3-6 T thermal media kits, 3-5 thermal print head cleaning, 3-1, 3-2 thermal printer cleaning kit, 3-6 trim tray, 1-3
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Exit

cleaning, 3-1 troubleshooting, 4-1 clearing paper jam, 4-5 print quality, 4-4 the printer, 4-3 turning the printer on and off, 2-1 U using printer color adjust, 2-13 using the printer, 2-1

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I-3

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Eastman Kodak Company 343 State Street Rochester, NY 14650 Kodak is a trademark of Eastman Kodak Company. Eastman Kodak Company, 2007 P/N 4J5788 March 2007

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