Annual 47 C.F.R. 64.2009(e) CPNI Certification EB Docket 06-36 Annual 64.

.2009(e) CPNI Certification for 2012 covering the prior calendar year 2012. Date filed: February 14, 2013 Name of company(s) covered by this certification: Telenational Communications, Inc. Form 499 Filer ID: 803631 Name of signatory: John Jenkins Title of signatory: CEO Certification: I, John Jenkins, certify that I am an officer of the company named above, and acting as an agent of the company, that I have personal knowledge that the company has established operating procedures that are adequate to ensure compliance with the Commissions CPNI rules. See 47 C.F.R. 64.2001 et seq. Attached to this certification is an accompanying statement explaining how the companys procedures ensure that the company is in compliance with the requirements (including those mandating the adoption of CPNI procedures, training, recordkeeping, and supervisory review) set forth in section 64.2001 et seq. of the Commissions rules. The company has not taken actions (i.e., proceedings instituted or petitions filed by a company at either state commissions, the court system, or at the Commission against data brokers) against data brokers in the past year. The company has not received customer complaints in the past year concerning the unauthorized release of CPNI. The company represents and warrants that the above certification is consistent with 47 C.F.R. 1.17,which requires truthful and accurate statements to the Commission. The company also acknowledges that false statements and misrepresentations to the Commission are punishable under Title 18 of the U.S. Code and may subject it to enforcement action.

Signed _____________________________

Date _______________________________

Attachment Statement explaining CPNI procedures of Telenational Communications.

Telenational Communications has not sold any CPNI or customer information to any outside entity or third party. We work on maintenance and trouble ticket issues only with other telecommunications carriers. We provide CPNI to outside collection agencies to pursue collection of bad debt as needed. We provide CPNI to an outside telecom billing company to generate monthly statements for our customers. We provide CPNI to credit card companies in response to requests for information as a result of chargeback-type inquiries. We provide CPNI as a result of law enforcement subpoenas. A copy of subpoena is kept on file. The company has implemented personnel training as to when personnel are or are not authorized to use CPNI including a disciplinary process. We verify customer identity before discussing CPNI with customer over the telephone after confirming at least 3 of the following: Account Number Name as entered on the account. (Gender of caller must match) Email of record. Card number or other specific service identifier. Last four of credit card or bank account number. Address of record. We do not give out Customers personal information to callers or in response to an email. Call records go only to Customer email or home address on record or else must be acquired in response to a subpoena. Failure to comply with these guidelines will result in further training and can eventually lead to termination. Customer service has been trained to report any customer complaints regarding violations of CPNI disclosures to manager of customer service for purpose of tracking such complaints for FCC reports.