Professional Documents
Culture Documents
Introduction
Safety Software Limited was formed in 1999 to meet the specific needs of health and safety professionals. Over the past 14 years the company has grown and is now a market leader in the provision of management software to the QHSE and Sustainability markets. The airsweb product is used by organisations around the world and boasts more than 100,000 users in almost 120 countries. Our aim is to be acknowledged as one of the worlds premier QHSE and Sustainability management software solution providers delivering the highest quality in all aspects of service. We are a committed employer and partner delivering proven world-class solutions and services to the corporate QHSE and Sustainability markets. Servicing major international markets our global reach is delivered through internationally recognised Partners.
We are wholly focussed on our chosen markets offering years of experience in both subject matter and technology. With quality and Customer Satisfaction at the forefront of everything we do we are totally committed to a programme of continual improvement. Headquartered in Rainhill in the north west of England the company also has offices in Cambridgeshire providing services throughout the United Kingdom.
The Market
In recent times market demands have changed significantly. The user is, quite correctly, more demanding than ever before. Software must not only be feature rich but also simple to use and intuitive. If an application is difficult to understand, from either an input or output perspective, it will not succeed.
In parallel with the increasing demands of the user, the shape of the market has changed and continues to change with more significant focus on areas such as the environment, corporate citizenship and sustainability.
The airsweb product provides a wealth of features that deliver ease of use and core functionality to its customers. The product offers a series of fully integrated applications enabling a customer to develop the product as their requirements and needs grow. With
major national and international customers driving the product forward we are confident that airsweb will continue to satisfy its customers requirements into the future.
airsweb delivers: Scalability allowing the solution to grow as your requirements evolve; Flexibility allowing your Administrator to configure and develop your airsweb solution. If required, the airsweb team will carry out bespoke customisation to meet your organisations specific needs; Ease of use simple Point and Click navigation and retrieval allows you to empower all users across the organisation to gain the benefits of the airsweb solution; Performance delivering speed and reliability when requiring economies of scale; Expertise more than 13 years of experience and excellence as a marketing leading software provider; Security robust and resilient solutions; Speed of implementation whether hosted or in-house the airsweb team deploy the solution by a rapid delivery methodology.
Implementation of airsweb is delivered through a tried and tested process that is designed to manage the risk of change and to mitigate any risks wherever possible.
airsweb offers a standard platform that is configurable by the customer, providing complete user control. The system is designed to offer significant flexibility within a standard architecture. The modular nature of the application allows the customer to fully manage their evolving business needs.
We also offer data conversion and manipulation services through extraction, transformation and load procedures. We understand the need for our software to integrate with other inhouse systems and offer a high degree of interoperability. Where customers operate across geographies we offer translation services, currently available in more than 20 languages. In order for our customers to gain maximum benefit from airsweb we offer a range of training services. We deliver a series of standard courses from certified trainers both on-site
and at our offices. We also offer train the trainer courseware where the customer has its own training department. We provide standard documentation and also develop tailored manuals where required. We offer a customer support function that is operational during standard working hours and this can be extended by agreement. The website includes a customer portal which provides up to date information on products and services and provides a forum where ideas can be
shared amongst the user base. We are also active on social media websites including Twitter and LinkedIn.
Our User Community committee consists of senior professionals from a variety of industries who are committed to the development of best practice. The User Community holds regular meetings and an annual conference. Our quality initiatives are underpinned by regular customer satisfaction surveys and product surveys.
Our customers are a testament to the capabilities of the company and its products. Our ever-growing customer base includes many household names and our products are working in many diverse markets. Our international footprint continues to develop with airsweb users in every continent throughout the world. We have recently announced an exclusive partnership with RoSPA which further illustrates our market leadership position. Our customers include:
We offer a proven, trusted, reliable and growing solution delivering Company-wide specialised database management solutions to enhance safety, resource management and corporate social responsibility.
For further information please visit our website at www.airsweb.com or call 0151 289 6811. We are also on twitter (@airsweb) and LinkedIn (Airsweb).