Add an Appliance to an Existing Site

Add an Appliance to an Existing Site (RSA enVision Appliance 60 Series)

This document describes how to add a Local Collector (LC), Remote Collector (RC), or Application Server (A-SRV) to an existing RSA enVision 60 series multiple appliance site. Important! The implementation of the enhanced availability feature for the Local Collectors is a Professional Service package. Do not attempt to use the instructions in this document to add a cluster appliance (CA) for a site to perform the LC role. You can arrange for a Professional Service package by contacting RSA at 781.375.9000.

Before You Begin

You must complete the following tasks before you add a new appliance to an existing RSA enVision 60 series multiple appliance site.

Connecting a KVM
Connect a mouse, keyboard, and monitor to each of the new appliances and the Database Server (D-SRV) appliance in the existing site.

Installing Service Pack

You must have installed the latest service pack for the enVision version that you are running on the multiple appliance site.

Determining the Appliance Model

You must determine the model number of the D-SRV appliance in the existing site and the model number of the new appliance that you are adding to the site. To determine the model of the appliance: 1. Connect to the appliance. 2. Open the nie-oe.dat file located in the C:\windows\system32\drivers\etc directory. 3. Locate the Hardware= line to determine the model number.

Add an Appliance to an Existing Site

Installing Files on the D-SRV

Depending on the model numbers of the appliances, you may need to download and install a new set of files on the D-SRV before adding a new appliance to the site. The following table shows the actions needed. Model Number of D-SRV Appliance In Existing Site Hardware=60 (SYS-G-RSA400) Hardware=60 (SYS-G-RSA400) Hardware=RSA5xx (SYS-G-RSA500) Model Number of New Appliance Hardware=60 (SYS-G-RSA400) Hardware=RSA5xx (SYS-G-RSA500) Hardware=RSA5xx (SYS-G-RSA500) Update the files on D-SRV None Action Needed None

To update the files on the D-SRV appliance: 1. Download the necessary files: c. Go to https://knowledge.rsasecurity.com/ and log on to RSA SecurCare Online. d. Click Products > RSA enVision. e. Click the Version Upgrade tab. Type your enVision maintenance serial number and click Submit. The system validates your serial number. f. Select the radio button that corresponds to the version of enVision you are running and click Submit.

g. Click Download Software. h. Click RSA enVision Version Upgrades. i. j. Click the version of enVision that are you running. Click Download Manager. Download the file to the D-SRV desktop.

Add an Appliance to an Existing Site

2. Open the downloaded zip file. Extract the following files to the specified location on the D-SRV: enVision Files to Extract Version 3.7 4.0 3.7 and 4.0 enVisisonAPP3700b0171.exe enVisionAPP4000b0229.exe WINDOWS4000b0256.zip Directory to Copy the Extracted Files E:\nic\installables E:\nic\installables C:\

3. Unzip the WINDOWS400b0256.zip file in the C:\ directory, allowing the replacement of all existing files with the new files.

Downloading the enVision Factory Reimaging and Factory Typing Guide

During the process of adding a new appliance to a site, you must reimage the appliance and factory type the appliance using the instructions in the RSA enVision Factory Reimaging and Type Guide. To download the enVision Factory Reimaging and Type Guide: 1. Go to https://knowledge.rsasecurity.com/ and log on to RSA SecurCare Online. 2. Click Products > RSA enVision > Product Documentation. 3. Click enVision 4.0. (for enVision 3.7 and 4.0). 4. Download the RSA enVision Factory Re-Imaging and Typing document.

Add an Appliance to an Existing Site

Adding an LC or A-SRV to a Site

To add an LC or A-SRV:

1. Install the new appliance in the rack. 2. Connect the new appliance to the LAN (through Ethernet connector Gb1) and the switch (through Ethernet connector Gb2).
Note: Ignore any warning messages that you receive about IP conflicts when

you are making the physical connections to the LAN. The following figure shows the connections for a model SYS-G-RSA400.

To LAN

To switch

Add an Appliance to an Existing Site

The following figure shows the connections for a model SYS-G-RSA500.

To LAN

To switch

3. Connect each of the power cords to a different power circuit for increased reliability and availability. 4. Power on the new appliance. 5. Complete the instructions in the RSA enVision Factory Re-Imaging and Typing document to reimage and factory type the new appliance. When you are typing the appliance, use the following parameters: Select LS for the license type. If you are typing a local collector, select LC1, LC2, or LC3 for the appliance type (select the next LC in the site in the sequence of LC1, LC2, and LC3). If you are typing an application server, select AS 1, AS 2, or AS 3 for the appliance type (select the next A-SRV in the site in the sequence of AS 1, AS 2, and AS 3)

6. On the D-SRV, configure the appliance as follows: a. To start the enVision Configuration Wizard, double-click the lsconfigurationwizard.exe file in the C:\windows\installations directory. b. Follow the on-screen instructions. c. When the wizard displays the Review Page window, verify that the information is correct, and click Finish. If the information is not correct, click Cancel. d. Wait until the wizard successfully completes the configuration. The wizard automatically restarts the new appliance.

Add an Appliance to an Existing Site 7. Apply the appropriate label to the front and back of the new appliance to identify it. 8. RSA recommends that you install the latest enVision service pack on the site.

Add an Appliance to an Existing Site

Adding an RC to a Site
To add an RC:

1. Install the new appliance in the rack. 2. Connect the RC appliance to the LAN (through Ethernet connector Gb1). The following figure shows the connections for a model SYS-G-RSA400.

LAN

The following figure shows the connections for a model SYS-G-RSA500.

LAN

3. Connect each of the power cords to a different power circuit for increased reliability and availability. 4. Power on the new appliance.

Add an Appliance to an Existing Site 5. Complete the instructions in the RSA enVision Factory Re-Imaging and Typing document to reimage and factory type the new appliance. When you are typing the appliance, use the following parameters: Select LS for the license type. Select RC1 for the appliance type.

6. On the RC, configure the appliance as follows: a. To start the enVision Configuration Wizard, double-click the lsconfigurationwizard.exe file in the C:\windows\installations directory. b. Follow the on-screen instructions. c. When the wizard displays the Review Page window, verify that the information is correct, and click Finish. If the information is not correct, click Cancel d. Wait until the wizard successfully completes the configuration. The wizard automatically restarts the new appliance. 7. Apply the appropriate label to the front and back of the new appliance to identify it. 8. RSA recommends that you install the latest enVision service pack on the site.

2009 RSA Security Inc. All rights reserved. October 2009

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