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2 Configuration
1. In Excel open the Data tab.
3. Select ServiceNow as your database (the default DSN name). 4. Clear the Use the Query Wizard to create/edit queries check box. 1. The Excel Query Wizard does not support the listing of columns from a table name that contain an
underscore ( _ ). Clearing this check box uses the Query Builder instead, which supports the use of this character.
5. Supply the ServiceNow user name and password that was pre-configured during the ODBC driver configuration procedure.
8. Select the table columns from which the Query Builder will retrieve data. Use the list above the table, or type the names directly into the columns, and then pressEnter. 9. To retrieve the data and create the Excel record, click the Return Data icon or select File > Return Data to Microsoft Office Excel.