Learnings QuiZ

1) Three key roles played by executives in managing IT? 2) What are four organizational complements? 3) Which are the three categories of IT? 4) Full form of CRM

Customer Relation Manager Credit Risk Management Customer Relationship Management Customer relativity measurement

5) Full form of SCM

Surplus Cost Management Supply Chain Management Software Configuration Management Standard Cost Model

6) Express your views

a) Yet even state-of-the-art models of ITs impact consist only of statements about individual technologies, such as CRM lets you get closer to customers and SCM enables you to reduce inventory. Such declarations dont help executives; theyre more akin to sales pitches than statements of fact.Give your views regarding the challenges faced by todays managers in selecting IT in regards to above sentence. b) Should the company define its need and select the IT or the other way around? Express your views. Give examples from the case to support your argument.
7) List down GPTs 8) Advantages of Classifying IT 9) TRUE OR FALSE. CORRECT IF FALSE a) FIT includes technology that makes the execution of standalone tasks more efficient. b) CAD is an example of EIT c) FIT enhances collaboration d) EIT increases precision e) You can experiment in your daily routine activities with NIT

f) A successfully implemented system isnt easy to replicate. g) NIT cant be accepted without complements h) New technologies like wikis and blogs helps to increase the use of complements.
10) Fill in the blanks a) NIT is _____________________________ b) __________ allows manager to compare how work is done with how its supposed to be done. c) EIT defines interactions between groups of ________ or with _____________. d) Impact of _____ increases with complements. e) Use of _____________ is optional in an organization. f) Use of ______ is mandatory in an organization. g) EIT is defined ____________ h) FIT delivers ________ and optimization, NIT increases ___________ and EIT helps ______ and monitor work. i) During adoption the main objective of a manager is to ________________________. j) Technology projects are increasingly becoming_______________ challenges rather than ________________ones. 11) Classify followings into appropriate categories. Give an example of Product/software/ applications to each of the category.

Wiki Blogs Software for enterprise resource planning Spreadsheets E-mail Instant messaging Computer-aided design Statistical software Simulators Customer resource management Supply chain management

12) Capabilities of each component of IT are given below. Link them to appropriate category.

Enhancing experimentation capacity Increasing precision. Facilitating collaboration Allowing expressions of judgment Fostering emergence Redesigning business processes Standardizing work flows Monitoring activities and events efficiently