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The newspaper of Age Concern Kingston upon Thames
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Staying well
More often than not its a crisis that leads us into contact with health and care services. When this happens we are too often, subtly or not, steered in a direction which is determined by the service, rather than our choices. People feel their views dont count, that professionals know best. People tend to manage to the budget rather than the needs of the client, said a Senior Manager at Kingston Social Services.
Support
A pilot service from Age Concern Kingston takes the opposite approach. When the Stay Well at Home advisor visits, they have a conversation with you about what you want, and what you can do, to stay well whilst living in your own home and then they help you draw up a well plan of practical actions to support you in achieving this. This might include anything from de-cluttering your home to helping you sort out transport so that you can get out and about. Michael lives alone since becoming a widower. He says: Life should be about making options, rather than focusing on limitations. Were aware that therell be a time when going into a care home is the best option but this should be when the need genuinely exists and all other options are exhausted. Stay Well is innovative on many fronts, not least in the way it works
Building up trust
l 83% felt they would be able to manage at home for longer on Investment, the research showed that the service saved public coffers 268,000 in a year. The service has proved popular with its users. Grace, 83, had help from a Stay Well volunteer after a hospital stay. She comments: He was excellent, he used his brain and was reliable and efficient. Up until I needed Age Concern I wasnt aware of what they offered. Now my home help is through Age Concern too. I havent got anyone else who could do it. Its a wonderful concept. Its also a boon for relatives, struggling to juggle caring for elderly parents, often from some distance, with the demands of work and family. Service costs are kept low by using volunteers. Its this added value that led the evaluator to conclude that the total return on investment from Stay Well at Home is 11 for every 1 invested.
closely with GPs, who recognise the value in using a joined-up approach. Tulloch Kempe, Stay Wells manager, says: Some people are clearly very anxious when we first see them and it takes time to build up trust. Dealing with worry and promoting hope is an important factor in maintaining asgood-as-possible-health.
Community
As one senior health manager interviewed for the evaluation observed: We can currently only deal with assessing current need, we need to get better at anticipating the future need that could be avoided. Stay Well at Home is exactly the kind of community based service we should be supporting.
Results
Now, an independent evaluation of Stay Well has confirmed that it delivers real results for people and saves money. Using a rigorous method of measurement known as Social Return
Locals honoured
A number of Kingstons local heroes were included in the 2013 Queens New Years honours list, joining the likes of Mo Farah, Jessica Ennis and Andy Murray in being recognised for their own outstanding achievements. Councillor David Fraser has been made an MBE for his services to Health and the community. At 85 he is currently Kingstons longestserving councillor and is involved with the local branch of Arthritis Care and Kingston Association for the Blind. Former mayor and current chair of the Pensioners Forum Doug Reynolds (pictured above) was made an MBE for his services to the community as well. Prison officer Tony Boden, who works at Feltham Young Offenders Institute, was given an MBE for his services to HM Prisons. A British Empire Medal was awarded to Bob Bushell, district president of the Royal Kingston Scout Group.
Richard Briers
Richard Briers, one of Britains best-loved actors, died in February, aged 79. Best known for his performance as Tom in TVs The Good Life, set of course in Surbiton, Richard Briers was also a star of stage and screen. It was one of Richards lesser known roles that led to his connection with Age Concern Kingston. In 2005 the organisation was involved in ground-breaking work, funded by Comic Relief, designed to raise awareness of elder abuse, for which it received Campaigner of the Year award. In that year, Richard starred in the powerful TV drama Dad, which explored issues of elder abuse and was used by Comic Relief to convey the emotive and serious message behind its grant work. It was a chance meeting between ACKs Chief Executive Shane Brennan and Richard Briers at the award ceremony which led to Richard agreeing to open Kingstons first Active Age Centre, The Bradbury, in April 2005. On the day of the opening The Bradbury (pictured above) was packed to capacity, with over 100 people coming to listen to Richard talk. He answered questions, both light-hearted and serious, and his effervescence and charm were apparent. Everyone enjoyed mingling in the garden, watching lively salsa dancing and delicious food. Altogether it was a highly successful event, the first of many which have since been held at The Bradbury. Richard Briers remained a supporter of Age Concern Kingston and its work, and was a great example of an older person playing an active role in the community.
Handyperson service
Our Handyperson service provides practical help with small repairs and maintenance around the home and garden.
Who we are
How to contact us: Age Concern Kingston upon Thames 14 Nelson Road, New Malden, KT3 5EA t: 020 8942 8256 e: admin@ageconcernkingston.org w: www.ageconcernkingston.org twitter: @agekingston agenda news email: agenda@ageconcernkingston.org
The views expressed in agenda news are not necessarily those of the trustees, staff or volunteers. Published by Age Concern Kingston upon Thames. Registered charity no. 299988 Company no. 2272550 Design: Eileen Higgins, e: eileen@eh-design.co.uk Print: Park Communications Ltd, t: 020 70556500. Printed on 100% recycled paper
We are a leading independent charitable organisation dedicated to working with people in south west London. We Kingston upon Thames have 65 years of experience of supporting older people and carers to live safely and independently in their own homes and over the years have won awards for this, the most recent being the Guardian Award for Care of Older People 2011. Our vision is to make later life a greater life. We have a history of working in innovative ways with local people to deliver the services that they want, and of working in partnership. We provide a range of community-based services which help and support people to live in their own homes. These include Information, Advice and Advocacy; practical help in the home (e.g. Handyperson services, cleaning and domestic help, shopping, support after a hospital stay) and social activities (social centres, lunch clubs, telephone befriending, dementia club). These services are accessed by hundreds of older people and carers each year. Our workforce of 50 staff is supported by 150 trained volunteers who add value and huge commitment to all the services we provide.
age concern
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Letters
Is health care at home the answer?
Care at home may be right for some patients but we should beware of assuming it is an easy solution for everyone. How many of those who blithely advocate care in the community have actually experienced it? It means your home stacked out with equipment so no room feels like home anymore. It means the patient lying in soiled bed linen waiting, perhaps all night, for the carers to arrive and hoist them so they can be changed. It means a whole host of professionals coming into your home and telling you how to organise your life, so you have no privacy anymore. It means the constant stress of waiting, often in pain, for nursing or medical care to arrive. It means symptoms going unnoticed because lay carers do not have the skill to judge when there is a problem. It means the squalor of a small bedroom becoming a toilet and a dining room at the same time. Being in a hospital bed may not be the right answer but neither is simply shifting the burden onto the patient and their carer. Anonymous Carer
Please send your letters & feedback to agenda news Age Concern Kingston upon thames 14 Nelson Road, New Malden, Kt3 5EA or send an email to agenda@ageconcernkingston.org
AGENDA EDItORIAL
Still failing...
As agenda news goes to press we have yet to see the full details of the Secretary of State for Healths February announcement on funding for long-term care, which rejected Andrew Dilnots proposals. This announcement has been repeatedly postponed and concrete proposals on how our social care system will respond to the increasing demands of the future have been long awaited. Dilnots review, published back in the summer of 2011, was a partial compromise, a well worked out report, which pointed things in the right direction. Despite hopes that the government would embrace this report in full, essentially the announcement could be summarised as: nothing will change for the next four years and then after that very little will happen.
Radical
The social care system needs radical change if it is to deal with the demands of the 21st century, changes that are nearly two decades overdue. Big strides are needed even to start to make a difference. Unfortunately this response is only a tiny step, leaving much, much more to be done. Whilst a new runway, or a new train line to Manchester, or the purchasing of Trident, may be considered key funding issues for government, social care infrastructure is not afforded the same consideration, yet in reality it is a huge issue that will only get bigger and will impact on millions of families. Key questions are yet to be addressed: How do we care for people now and in the future? How is this to be resourced? How do we ensure that later life is not blighted with insecurity, poor service provision and low standards?
Before the governments February announcement on care, Sutton and Cheam MP and former care minister Paul Burstow (pictured right) called for action on the Dilnot reforms. Writing for think tank CentreForums report, Delivering Dilnot: Paying for Elderly Care, he advocates concentrating the winter fuel payment on the poorest pensioners and using the money saved to pay for a cap on care costs.
Scandal
We have waited for many years for government to acknowledge and to deal with what is often described as the crisis in social care. This response, a year and a half in the making, and announced against a background of scandal in hospitals and sub-standard care in peoples homes, completely ducks the challenge. While radical reform is greatly needed, fundamentally this issue still languishes in the too difficult to do box. Commenting previously on this issue we have highlighted the consequences of not planning for the future: failure to plan is a plan for failure. Now it appears that this is exactly the plan we have.
Feedback
Help@Home feedback from the families
I just wanted to thank you all for the wonderful help you have all given my Mum and Dad, since your first visit with them. With the teams help things have been so much easier for all of us and actually a great weight off my mind knowing that there is such help available when we just cant make it. Thank you. Please could you pass on my sincere thanks to the team for all the help, care and support they gave to my Mum. I know she very much appreciated their visits even if on occasions it might have slipped her mind that they were coming or indeed why they were there when they arrived! Thanks to the whole team at Age Concern for helping Mum to maintain her independence for as long as she did. I am really impressed, Dads house has never been so clean, and [the Help@Home worker] has obviously built up a great relationship with Dad, please give the H@H worker my deepest thanks. Thank you for your kindness and help through a difficult time.
ALL WELCOME!
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AGENDA FEAtuRE
Normalising dementia
Many of us can remember a time when the word cancer was uttered in whispers, as something that was too shocking or shameful to mention. In Britain attitudes have (mostly) moved on, but it could be argued that dementia is now where cancer was back in the 1970s. A YouGov poll conducted last year found that 61% of UK adults were worried about dementia in some way either for themselves or someone they know. Yet despite their fears, and few thinking they had a good knowledge of dementia, less than a fifth of people wanted to know more about the condition. Despite a recent injection of cash, research into dementia is still underfunded in the UK compared with research into cancer. Dementia is not a normal part of ageing, but it is a common condition which can be helped by supporting people to keep their lives as normal as possible. With the expected increase in the number of people living with the condition, it will not be enough to build more and more specialist care facilities. More community-based services are needed which are flexible and founded on respect for the needs, preferences and individuality of people with dementia. People with dementia, their family and professional carers have voices which should be heard and respected, and valuable experience and knowledge which should be harnessed. Services and environments that are designed intelligently to care for people with multiple physical and mental conditions, including dementia, will be good for other people too!
Quick facts
Definition: Dementia is a term that is used to describe a collection of symptoms including memory loss, problems with reasoning and communication skills, and a reduction in a persons ability to carry out daily activities such as washing, dressing, cooking and self-care. l There are over 100 different types of dementia, the most well-known being Alzheimers disease. l There are about 820,000 people in the UK with dementia. l By 2025, there will be over one million people with dementia. l Dementia mainly affects older people, but there are over 15,000 people in the UK under the age of 65 with the disease. l 60,000 deaths a year are directly attributable to dementia. l Family carers of people with dementia save the UK over 6 billion a year.
Stigma
Dementia is joked about in ways that other diseases are not, and there is a common misconception that it is an inevitable consequence of ageing, leading to the belief that it cant be treated. Research shows that stigma plays a part in failure to make early diagnosis. People are deterred from seeking help, whilst a shortage of effective support services deters clinicians from making diagnoses. Intolerance towards people who are slowing down physically and mentally can result in lack of kindness, social exclusion, neglect and abuse.
Pleasure
It is generally accepted that autonomy and well-being are important aspects of our lives. This is just as true for people with dementia. A persons wellbeing includes their moment-to-moment experience of pleasure, as well as their level of mental ability. With good care and support, people with dementia can expect to have a good quality of life throughout the course of their illness.
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Women born between September 1951 and April 1952 will reach state retirement age during 2013/14 and men born between April 1946 and March 1947 will reach state retirement age during 2013/14.
Pension Credit Minimum Guarantee Single Person Minimum Guarantee Couple Attendance Allowance Lower rate Higher rate Disability Living Allowance Care component Lower rate Middle rate Higher rate Mobility component Lower rate Higher rate Carers Allowance Housing Benefit Personal Allowances Single over 65 One or both over 65
145.40 222.05
53.00 79.15
163.50 244.95
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Raleigh House
Raleigh House provides a warm and friendly environment for those over 60 who are seeking companionship and daily activity. You can choose to attend for a full day, including a hot lunch, or half a day. Transport is available to and from the centre for those who need it, every day except Wednesday, or we can help you access alternative transport. The centre is spacious, with a large lounge and dining room, an arts and crafts room, a coffee lounge and a pleasant courtyard garden and terrace. One-to-one computer lessons, podiatry and holistic therapies are also available for members and non-members. Opening times: Monday Friday: 10.00am 4.00pm Raleigh House, 14 Nelson Road, New Malden Kt3 5EA Telephone: 020 8949 4244 Email: dcadmin@ageconcernkingston.org Centre Manager: Cathy Weight
the Bradbury
the Bradbury is a drop in centre for the over 50s. With a lively, vibrant and friendly atmosphere, The Bradbury offers a wide range of activities from tai chi and yoga, to dancing classes or computer lessons. Just a ten minute walk from Kingston town, The Bradbury is a good place to come for a bite to eat. Our caf serves drinks, snacks, lunches (including a roast lunch on a Wednesday) and plenty of homemade cakes. In the summer you can eat al fresco as we have a pleasant patio garden. the Bradbury, 37b Grange Road, Kingston Kt1 2RA Telephone: 020 8549 1230 Email: bradbury@ageconcernkingston.org Centre Manager: Laura OBrien
Volunteers, guests and staff at the party were thrilled when drummers who had entertained huge crowds at the 2012 London Olympics performed sequences from the opening ceremony just for us. John, a Raleigh House volunteer, said: What a fantastic evening, weve had a brilliant year full of celebrations and festivities and this has been one of the best ways to end it. Everyone is looking forward to next years entertainment. A huge thank you goes to Andy, Beverley, Dea, Jan, Mel and Roberta who together are the Pandemonium Drummers and to ACKs Jyoti Patel for bringing the Olympic spirit all the way from Stratford to New Malden. Playing to the music takes us back to the stadium and that incredible night we all have memories of. Whether we are playing to 80,000 people or 100 people, the feeling is still there, thank you for inviting us and treating us so well said Andy. For more information about the Pandemonium drummers visit www.pandemoniumdrummers.co.uk
Waitroses Community Matters scheme raised 2,458 for Age Concern Kingston over the month of December 2012. Both The Bradbury and the Saturday Club benefitted from the green token scheme. The scheme relies upon the support of the local community; at the checkout, customers receive a green token that is placed in a box of the good cause youd most like to support. The more tokens a cause gets the bigger the donation it receives. Saturday Club coordinator Cathy Weight was very happy with the donation: The Saturday Club supports people living with dementia/Alzheimers and their carers and doesnt receive any funding. Were planning to use the money to help more people attend, and towards some outings in the summer months. An additional 300 was donated by the Surbiton Waitrose branch thanks to dedicated day centre volunteer Myles Simmons, who works there part time. We would like to thank New Malden, Kingston and Surbiton Waitrose branches, Myles and all the customers for their support.
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DIARy DAtES
Age Concern meetings and events
Raleigh Saturday Club
A service designed for people living with dementia, their family members and supporters. Second Saturday of the month, 11.00am2.00pm at Raleigh House. Next dates: 11th May is our third anniversary and the 13th of July our summer BBQ. 4 per person including refreshments and a light lunch (served at 12.00 noon). Contact Raleigh House on 020 8942 8256 or email admin@ageconcernkingston.org if you would like to attend or for more information.
Lending a Hand
Alice met her third husband Jim when she was in her 70s and, despite him being 20 years her senior, they were both active members of the community; she was a national chess player and he an accomplished golfer. Soon into the marriage Alice started to notice that Jim forgot small things. Over time his memory worsened and he was later diagnosed with a rare form of dementia. Alice felt her loving and mutual relationship dissipate as she became her husbands carer. Jim would follow her wherever she went and became distressed if he lost sight of her; she became stressed, anxious, depressed and at times felt suicidal. Overwhelmed and alone, Alice reached rock bottom: All I could see was darkness and there really was no way out of it. She experienced continual losses: shed lost her loving husband, her independence and her health began to deteriorate with the burden of caring. Alice contacted Age Concern Kingston where she received significant support from the Information, Advice and Advocacy service. As a result of this, Alice was successful in obtaining respite through Kingston and Richmond Crossroads, who provided a male care professional to work with Jim. She was supported with successfully completing applications for Attendance Allowance and Taxicard, which made life easier when dealing with health conditions exacerbated by stress. Alice talks of the service as being one of consistent support that she knew she could rely on in her time of need. Alice and Jim found a support network in ACKs monthly Saturday Club.* She says: I looked forward to it every month and enjoyed meeting other carers because they could really understand what I was going through. The future looks very different for Alice. Her husband now lives in a very supportive and friendly care home, which means she has been able to regain some of her independence. She coordinates a learning group and has been invited to dinner by various friends she met at a local social club. I really reached rock bottom, but I had to reach that point before I could get any help. Its taken a long time but I am much better now. Alice now wants other carers to know that there is support out there, that there is no need for people to struggle alone.
* For more information on the Saturday Club see Diary Dates.
Lunch Clubs
In partnership with RBK in Chessington and New Malden. the Fountain Court the Charles Lesser Lunch Club Lunch Club Tuesdays Wednesdays (12.00pm2.00pm) (12.00pm2.00pm) Fountain Court, Charles Lesser House, New Malden Chessington For more information call 020 8942 8256.
Whats on in Kingston
Kingston Pensioners Forum
Second Monday of the month at Richard Mayo Hall, United Reformed Church, Eden Street, Kingston. For more info call the Secretary on 020 8241 9913.
u3A Kingston
First Monday of the month, 1.30pm at the Richard Mayo Hall. For more information see the website www.kingstonu3a.org.uk or call 020 8399 0163.
age concern
Kingston upon Thames
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Help@Home
age concern
Kingston upon Thames
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The Help@Home team providing the support you want, how and when you want it.
Charity Number 299988