Melissa A.

Carroll
1757 Flat Shoals Rd SE Atlanta, Ga 30316 (770) 468-9737 melissacarroll12@gmail.com Professional Experience:
Half Off Depot (First Impressionist/Office Manager) March 2012- Current Answering and transferring phone lines.
Responsible for monthly numbers. Savvy in Excel, Word, PowerPoint, Adobe, and Google Docs. Account manager for Google Offers. Marketing and creating Facebook daily ads. Accountable for handles all office duties and ordering supplies. In charge of keeping current employee information up to date. Assisting the COO with daily duties. Typing Speed 60 words per minute. Basic knowledge of HTML and CSS. Helping over see the office on daily up keep.

Victorias Secret (Beauty Category Supervisor) August 2011- January 2012

Responsible for opening and closing the store with key holder duties. In charge of counting all monies and bank deposits. Accountable for handling and filing paperwork correctly. Organized all beauty and makeup floor sets including managing inventory stock. Engaged customers to optimize their shopping experience. Handled security for contestants, locations, and executives. Ensured that each location had all supplies needed. In charge of all transportation for contestants. Helped oversee each location design.

Production Assistant (The Amazing Race) June 2011 - July2011

James Madison Hair Salon (Manager/Accountant) September 2009 - June 2011 Handled all bookkeeping for the store including balancing bank accounts, managing checks in and
out, and counting money. Worked with QuickBooks to handle all payroll and accounts receivable/payable. Provided top-notch customer service while answering multiple phone lines, and booking all client appointments. Designed marketing and promotional campaigns. Engaged dissatisfied clients and worked to solve their problems. Managed ordering of products, color, and office supply. Pet Co. (Aquatics/Reptile specialist) August 2008 - September 2009 Managed all animals in my section, including feeding every morning and doctoring. Multi-tasked by working with multiple phone lines during the day. Excelled at customer service, always making every customer feel special while taking care of his or her needs. Comforted customers with animal knowledge and keep up.

Perry and Walters law firm (front desk/runner) August 2007 - July 2008
Multitasked answering phone lines for all lawyers. Booked all clients for lawyers. Worked with different law firms, court houses, and banks to manage lawyers needs. Deposited all money for the business. Gained experience working with Outlook and MS word.

Education:
Darton College: Albany, GA August 2007- June 2008
Political Science Focus Studied Retail Fashion Management

The Art Institute: Atlanta, GA August 2008 - December 2010