CRA: Training and Advisory Services

FY 2008 Program Performance Plan

Strategic Goal 1
Discretionary
CRA, Title IV
CFDA 84.004: Civil Rights Training and Advisory Services
84.004D: Training and Advisory Services

Program Goal: To support access and equity in public schools and help school di
related to race, sex, and national origin.
Objective 1 of 2: Provide high-quality technical assistance and training to public school districts
Measure 1.1 of 4: The percentage of customers of Equity Assistance Centers that develop, implement, or improve
or preventing harassment, conflict, and school violence. (Desired direction: increase)
Actual
Year Target
(or date expected)
2005 Set a Baseline Not Collected Not Collected
2006 Set a Baseline 66 Target Met
2007 67 (July 2007) Pending
2008 68 (July 2008) Pending
2009 69 (July 2009) Pending
2010 70 (July 2010) Pending
Source. U.S. Department of Education, Office of Elementary and Secondary Education, Training and
Advisory Services, Customer Satisfaction Survey.
Frequency of Data Collection. Annual

Measure 1.2 of 4: The percentage of customers of Equity Assistance Centers that develop, implement, or improve
different race, sex, and national origin have equitable opportunity for high-quality instruction. (Desired direction: in
Actual
Year Target
(or date expected)
2005 Set a Baseline Not Collected Not Collected
2006 Set a Baseline 71 Target Met
2007 72 (July 2007) Pending
2008 73 (July 2008) Pending
2009 74 (July 2009) Pending
2010 75 (July 2010) Pending
Source. U.S. Department of Education, Office of Elementary and Secondary Education, Training and
Advisory Services, Customer Satisfaction Survey.
Frequency of Data Collection. Annual

Measure 1.3 of 4: The percentage of customers who report that the products and services they received from the E
(Desired direction: increase)
Actual
Year Target
(or date expected)
2007 Set a Baseline (July 2007) Pending
2008 999 (July 2008) Pending
2009 999 (July 2009) Pending

U.S. Department of Education 1 02/05/2007

 2010 999 (July 2010) Pending
Source. U.S. Department of Education, Office of Elementary and Secondary Education, Training and
Advisory Services, Customer Satisfaction Survey.
Frequency of Data Collection. Annual
Target Context. ED is requesting OMB's approval to align a question on the customer satisfaction survey
concerning the quality of the Centers' products and services with the GPRA measure. The FY2007 data
will be used to establish a baseline.

Measure 1.4 of 4: The percentage of customers who report that the products and services they received from the E
their policies and practices. (Desired direction: increase)
Actual
Year Target
(or date expected)
2005 Set a Baseline Not Collected Not Collected
2006 Set a Baseline 85 Target Met
2007 86 (July 2007) Pending
2008 87 (July 2008) Pending
2009 88 (July 2009) Pending
2010 89 (July 2010) Pending
Source. U.S. Department of Education, Office of Elementary and Secondary Education, Training and
Advisory Services, Customer Satisfaction Survey.
Frequency of Data Collection. Annual

Objective 2 of 2: Improve the operational efficiency of the program.

Measure 2.1 of 1: The percentage of Equity Center grant funds carried over in each year of the project. (Desired
Actual
Year Target
(or date expected)
2006 0.624 Measure not in pl
2007 10 (August 2007) Pending
2008 10 (August 2008) Pending
2009 10 (August 2009) Pending
2010 10 (August 2010) Pending
Source. U.S. Department of Education, Office of Elementary and Secondary Education, Training and
Advisory Services, Grant Administration and Payment System (GAPS)
Frequency of Data Collection. Annual
Data Quality. Grantees report expected carryover funds 2 months before the end of the grant year. It is
possible that unexpected events during the last 2 months of the grant year could cause an increase or
decrease in carryover funds. However, expected carryover funds based on expenses committed appear
to be more accurate than the Grants Administration and Payment System (GAPS) figures, because of
long lag times before expenses incurred during the grant year are billed, paid, and drawn down.
Target Context. The target carrryover for each year is less than or equal to 10% of the funds awarded.
Carryover for 2006 was $44,818 of the $7,185,056 awarded in the first year of the grant cycle, which is
less than 10% (0.62%).
Explanation. The Department will monitor grantee carryovers to ensure fiscal accountability.

U.S. Department of Education 2 02/05/2007