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SPC International Limited Unit, 6-7 Bennetts Field Trading Estate, Wincanton, Somerset BA9 9DT T. +44 1895 430 900 M. +44 (0)7802 278 104 E. dclarke@spcint.com W. www.spcint.com
Company Overview
SPC International is an established hardware support company based in Templecombe, Somerset with an enviable reputation for working consultatively with you, the client, to deliver best-fit solutions. SPC International is a provider for key tier 1 vendors such as IBM, NCR, Fujitsu, Xerox, Wincor Nixdorf, Epson, TPG (Axiohm) and Multi-Q which enables us to deliver scalable, reliable IT solutions.
We continually strive to deliver an excellent level of customer service and exceed client expectations. With this in mind, we consider all of our clients to be partners, and the most important part of our business. We pride ourselves in our ability to build long-term, sustainable business relationships which offer so many client benefits. This company ethos has resulted in a large proportion of our business being derived from referrals.
SPC International enjoys year-on-year growth and continues to re-invest back into the business to achieve new accreditations, maintain staff training and improve internal systems and procedures. All of which have resulted in visible benefits to our clients including improved response times, quicker turn-around of enquiries or support issues and the ability to deliver in more areas of technology. The speed of IT hardware is moving at a radical pace. We can recommend and provide the latest and most appropriate stable technology for your business to save you money whilst delivering real business benefits and increased functionality.
We will work in partnership with you, to meet or exceed your organisations operational and financial objectives.
Confidential only for use with the intended recipient. SPC International (2011)
As inventory Management and Logistics are two other core services that we provide, we can ensure quicker delivery of products, find resolutions with minimal impact, disruption or cost in day-to-day operations.
Confidential only for use with the intended recipient. SPC International (2011)
Increase Productivity
Your staff work hard towards building various innovative applications for the EPOS, however the success of the business rely on the functional capabilities of your system. SPC International have encountered many businesses where old, poor performing EPOS hardwares have become unreliable and a chore for its end users, even though their softwares were highly efficient. This usually results in hardware or software failure, data loss and also leads to demotivation of your client. The EPOS hardware parts provided by SPC International are compatible with various software quality attributes such as Usability, Flexibility, Reliability, Efficiency, Maintainability, Reusability and Safety. Even the installation process is comparatively easier and faster, which could help you save time and other valuable resources.
Retail Systems
Banking Hardware
Business Products
Networks
Power Supplies
Confidential only for use with the intended recipient. SPC International (2011)
Repair
Refurbishment
Remarketing
Vendor Management
Product Configuration
Logistics Management
Technical Support
Confidential only for use with the intended recipient. SPC International (2011)
SPC has extensive repair experience across the following commodity groups. Our customer base includes major multi-vendor maintenance organisations, OEMs, ODMs & logistics organisations. This has allowed SPC to develop a diverse range of repair solutions customised to suit our customer's needs. We have the capability to repair any of the product groups at any site, we have decades of experience in training our engineers, technicians and workshop staff on the processes required to repair and test all types and models of IT hardware. Please the click on the link below to find out the wide range of products that we support: http://www.spcint.com/products-support.aspx
Act with Integrity Uphold our reputation Add Value to our clients Build Trust Avoid Conflicts of Interest Respect for people Excellence Truthful Decisions
Confidential only for use with the intended recipient. SPC International (2011)
Summary
Despite the recent economic downturn, SPC International has continued to grow year-onyear. This has been achieved by continuing to deliver excellent levels of service resulting in more new clients being referred to us by existing clients and business partners. We have always re-invested heavily back in to the business. Recent changes include new & improved internal systems, staff training and development, trade accreditations and partnerships with key industry vendors which enable us to continue to deliver benefits and value to our clients.
Scale - 300 people, 20m t/o Scope coverage on all major product groups Capability repair, refurbishment, remarketing Stable - Diverse customer base, 20+ years of trading Developing Improving scope, capabilities, geographic coverage Continually improving driven by Lean six sigma culture
We hope you have found the information contained in this document useful. If youre organisation is looking for a competitive, professional, established and knowledgeable hardware vendor with whom you can build a long-term business relationship, call me at +44 (0)7802 278 104. Kind regards, David Clarke Sales & Marketing Director SPC International Limited
T. +44 1895 430 900 E. dclarke@spcint.com W. www.spcint.com
Confidential only for use with the intended recipient. SPC International (2011)