How to Properly Stop and Restart NetBackup Services & Processes on the Master Server

1. Stop all Services a. On windows: run <install path>/veritas/netbackup/bin/bpdown b. On Unix: run /etc/init.d/netbackup stop 2. Verify all process stopped a: On Windows: run <install path>/veritas/netbackup/bin/bpps b. On Unix: run /usr/openv/netbackup/bin/bpps -a 3. Stop/Kill any processes running from output of step 2 Ex. Windows ->kill processname #from step 2 above. Repeat for all processes 4. Clean bpsched locks a. On Windows: delete all files in <install path>/veritas/netbackup/bin/bpsched.d ->del *.* b. On Unix: delete all files in /usr/openv/netbackup/bin/bpsched.d 5. Delete bpjobd.act.db a. On Windows: Location: <install path>/veritas/netbackup/db/jobs b. On Unix: Location: /usr/openv/netbackup/db/jobs 6. Clear and restart jobs a. On Windows: delete all files in <install path>/veritas/netbackup/db/jobs/restart b. On Unix: delete all files in /usr/openv/netbackup/db/jobs/restart 7. Delete /jobs/trylogs a. Windows: -> navigate to /jobs/trylobs; ->del *.* b. Windows: -> navigate to /jobs/ffilelogs; -> del *.* 8. If you have an ACS robot, make sure all tapes are dismounted.

a. Ctrl+Click this link to see the dismount procedures. Tape%20dismount%20procedures.doc b. Move on to step 9 if no ACS robot. 9. Restart Services a. On Windows: run <install path>/veritas/netbackup/bin/bpup b. On Unix: run /etc/init.d/netbackup start