Name:_____________________________________ Section/Year:_______________________________ Gender: Male Female Rate: 5- Strongly Agree 2- Disagree 4-Agree 1- Strong Disagree 3-Average Statements 5 4 3 2 Easy

transaction on Internet Face to Face transactions Information is well organized There is just too much information Hard to navigate through the information Risk in hacking and scams When buying from an online vendor, having all product details available to me is important. When buying from an online vendor, verification that the information on the site is true is important to me. When I am searching for an online vendor, liking how the site looks is important to me. When shopping online, I mostly use the same vendor(s) over and over again. When I buy from an online vendor, price is most important to me. When I buy from an online vendor, verifying that the transaction is secure during the buying process is most important to me. E-Commerce is more effective Secured Transactions

Online Marketing/Sales Customer Relationship in Social Media Suggestions and Recommendations _________________________________________________ _________________________________________________ _________________________________________________ ___ 1 Name:_____________________________________ Section/Year:_______________________________ Gender: Male Female Rate: 5- Strongly Agree 2- Disagree 4-Agree 1- Strong Disagree 3-Average Statements 5 4 3 2 Easy transaction on Internet Face to Face transactions Information is well organized There is just too much information Hard to navigate through the information Risk in hacking and scams When buying from an online vendor, having all product details available to me is important. When buying from an online vendor, verification that the information on the site is true is important to me. When I am searching for an online vendor, liking how the site looks is important to me. When shopping online, I mostly use the same vendor(s) over and over again. When I buy from an online vendor, price is most important to me. When I buy from an online vendor, verifying that the transaction is secure during the buying process is most important to me. E-Commerce is more effective Secured Transactions When I buy from an online vendor, knowing that the Information on the site is true is most important to me.

When I buy from an online vendor, knowing that the Information on the site is true is most important to me. Satisfaction in finding a product/service Importance of Social Media In E-Commerce 1- Important , 2- Little Relevance, 3- Not relevant Statement 1 2 3 Facebook Website/Blog Creating Social Media Strategy

Satisfaction in finding a product/service Importance of Social Media In E-Commerce 2- Important , 2- Little Relevance, 3- Not relevant Statement 1 2 3 Facebook Website/Blog Creating Social Media Strategy Online Marketing/Sales Customer Relationship in Social Media Suggestions and Recommendations _________________________________________________ _________________________________________________ _________________________________________________ ___