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Author: Raymond A. Monaco (raymond@binarynewmedia.

com)
Date Updated: 2009-02-23
Version: 1.0
TILE Financial: Table of Contents Version 1.0

Title Page

Annotation Key

Question

1 Note

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 2 of 31


TILE Financial: Functionality Map Version 1.0

Encourage
Link New
Allocations Reporting Approval Messages
Accounts Accounts
PARENTS

Manage USERS

Aggregate Transaction
Allocations Alerts Messages
Accounts Tagging

SPEND GROW GIVE

Transaction Savings Browse Suggest a Sponsored Featured


Wishlist Reporing Budgeting Watchlist
Tagging Goals Causes Cause Causes Causes

Micro
Learn Share Learn Share Learn Share Volunteer
Giving

Learn
Contests & Financial Financial In the Pressure
Blogs Earning Glossary Podcasts Q&A Links
Quizzes Topics Tutorials News Points

Share
People Like
Forums
Me...

Incentives
Enhanced Reputation
Free Offers Sales
Access Points

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 3 of 31


TILE Financial: (Stephanie) Home Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log in Tell me more

Home
Home Personal Finance Small Business Commercial Search RBS Citizens SEARCH

Welcome to RBS Citizens Log In


I want to: Bank | Save | Invest | Borrow | Learn * Username:
* Password:
Compare our banking packages
LOG IN
Find out how we can support your small business
Learn about financing, cash management, and
other commercial services APPLY NOW help | forgot your password? | enroll

Smart thinking Quick Links


Customer Service
Help
Sign up for Our Email Newsletter

Screenshots

We help you manage your finances in the way that works for you. Learn more...

Customer Service | Branch and ATM Locator | Careers | About Us

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 4 of 31


TILE Financial: (Stephanie) Personal Finance: Banking Packages Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log in Tell me more

Home Personal
Personal Finance
Finance Small Business Commercial Search RBS Citizens SEARCH

Personal Finance: Banking Packages Products


Our Personal Banking Packages provide you with all the tools you need to manage your finances. Banking Packages
Checking
Savings
Compare Banking Packages Investing
Borrowing
Cards
Citizens CIRCLE Banking Citizens CIRCLE GOLD Banking Student Banking
Package Includes Circle Checking or Circle Circle Gold Checking with
Checking with Interest Interest
Circle Savings Circle Gold Savings Services
Circle Money Market Circle Gold Money Market Direct Deposit
Insurance
Monthly Fees $17.50 $20.00 International Banking
Minimum Balance $5,000 - $7,500 * $20,000 Life Planning
Online Banking
Interest Optional * Yes Rewards
Switching Services
Services Debit Card Rewards Debit Card Rewards
Online Banking Online Banking
Free Transcations at Other Banks’ Tools & Information
ATMs
Borrowing Calculators
No Fee Traveller’s Checks Investing Information
Investing Calculators
more info… more info... Savings Calculators

Retrieve Saved Application APPLY

Customer Service | Branch and ATM Locator | Careers | About Us

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 5 of 31


TILE Financial: (Linda) User Flow Version 1.0

Online Banking
Home
Login

Tools &
My Finances Online Banking
Information

Summary
Account
Management
My Spending
Checking

Transactions
Savings

Tagging
Borrowing

My Budget
Investing

Goals Cards

Budget Student Banking

How Am I
Business
Doing?

Reports

Comparisons

My Profile

My Accounts

Alerts

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 6 of 31


TILE Financial: (Linda) My Finances: Summary Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Account summary manage your accounts Your spending this quarter


All accounts $21,051.21
$16,400.00 Payroll
RBS Citizens Business Checking $52,653.21 $12,000.00 Lease
ending in 9766
$2,300.00 Healthcare
RBS Citizens Corporate Credit Line ($31,602.00) $1,756.00 Vendors
ending in 3443
$72,280.00 Other
add another account
help us categorize your spending…

how do I compare to others like me?

My alerts manage your alerts & notifications settings Recommended for you
Jul 28 Your $12,300.00 deposit (Check) to your RBS Citizens Business Checking account is Conversation: Comparing
now available.
healthcare packages
Jul 21 Your $8,500.00 purchase (Check 278) has cleared your RBS Citizens Business Tip for you: Try our business loan
Checking account.
calculator
Jul 18 A minimum payment of $420.00 is due in 6 days on your RBS Citizens Corporate
Credit Line account.
Article: Learn about our cash
management services
view more alerts

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 7 of 31


TILE Financial: (Linda) My Finances: Profile Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

My Accounts refresh add an account My Alerts add an alert manage notifications settings

RBS Citizens Business Checking $52,653.21 edit update remove Jul 28 Your $12,300.00 deposit (Check) to your RBS Citizens
xxxx xxxx xxxx 1234 Business Checking account is now available.
RBS Citizens Corporate Credit Line ($31,602.00) edit update remove Jul 21 Your $8,500.00 purchase (Check 278) has cleared your
xxxx xxxx xxxx 1234 RBS Citizens Business Checking account.

add another account Jul 18 A minimum payment of $420.00 is due in 6 days on your
RBS Citizens Corporate Credit Line account.

Older >>

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 8 of 31


TILE Financial: (Linda) My Finances: Profile: Add Account 1 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Add an Account

Search for your bank: SEARCH

Or choose from a list of popular banks


American Express HSBC
Bank of America ING
CapitalOne Macys
Chase PayPal
Citibank US Bank
Discover Card Wachovia Bank
E*Trade WaMu
Fifth Third Wells Fargo

close window

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 9 of 31


TILE Financial: (Linda) My Finances: Profile: Add Account 2 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Add an Account > American Express

Login Why do we need your


bank login?
Enter your login information for the American Lorem ipsum dolor sit amet
Express web site here. consecture. Ut et ipsum.
Sed vulputate. Sed blandit
rutrum nisi. Morbi ligula nisl,
User ID: malesuada nec, euismod id,
Password: fringilla ut, erat. Cras porta
aliquam orci

LOGIN

close window

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 10 of 31


TILE Financial: (Linda) My Finances: Profile: Add Account 3 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Add an Account > American Express

Login

Gathering your data...

close window

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 11 of 31


TILE Financial: (Linda) My Finances: Profile (Updated Accounts) Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

My Accounts refresh add an account My Alerts add an alert manage notifications settings

RBS Citizens Business Checking $52,653.21 edit update remove Jul 28 Your $12,300.00 deposit (Check) to your RBS Citizens
xxxx xxxx xxxx 1234 Business Checking account is now available.
RBS Citizens Corporate Credit Line ($31,602.00) edit update remove Jul 21 Your $8,500.00 purchase (Check 278) has cleared your
xxxx xxxx xxxx 1234 RBS Citizens Business Checking account.
American Express Credit Card ($ 900.20) Jul 18 A minimum payment of $420.00 is due in 6 days on your
xxxx xxxx xxxx 1234 RBS Citizens Corporate Credit Line account.
Older >>
add another account

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 12 of 31


TILE Financial: (Linda) My Finances: My Spending Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

All
All accounts
accounts Date Transaction Amount
08/04/08 Bill payment ($349.62)
Business Checking Tags: bills
ending in 9766
08/03/08 Frank’s Deli, 235W 18th Street ($101.50)
Corporate Credit Line Tags: food
ending in 3443
07/29/08 Online - transfer to American Express ($3,000.00) Get rewarded with RBS
American Express Credit Card Tags: transfer, credit card payment Citizens credit cards more
ending in 1234
07/29/08 Online - transfer to eSavings account ($5,000.00)
Tags: transfer
07/28/08 ATM deposit $4,680.00
Tags: cash, ATM
07/25/08 Non-RBS Citizens ATM withdrawal ($101.75) Find an RBS Citizens
Tags: cash, ATM ATM near you more
07/21/08 Debit pin purchase ($43.92)
Tags: shopping
07/21/08 Non-RBS Citizens ATM withdrawal ($102.50) Find an RBS Citizens
Tags: cash, ATM ATM near you more
07/21/08 Check 278 ($2,000.00)
Tags: checks
07/17/08 ATM deposit $3,960.00
Tags: transfer
07/15/08 Time Warner cable ($50.21)
Tags: bill, utilities, television, internet
07/10/08 RBS Citizens ATM withdrawal ($100.00)
Tags: transfer

Older >>

RBS Citizens Home | Branch and ATM Locator | Customer Service

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TILE Financial: (Linda) My Finances: My Spending (Edit Tag) Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

All
All accounts
accounts Date Transaction Amount
08/04/08 Bill payment ($349.62)
Business Checking Tags: bills
ending in 9766
08/03/08 Frank’s Deli, 235W 18th Street ($101.50)
Corporate Credit Line
Tags:
ending in 3443
Popular Tags: cash, ATM, deli, food, groceries
American Express Credit Card
ending in 1234 use this tag for all transactions like this
cancel SAVE

07/29/08 Online - transfer to American Express ($3,000.00) Get rewarded with RBS
Tags: transfer, credit card payment Citizens credit cards more
07/29/08 Online - transfer to eSavings account ($5,000.00)
Tags: transfer
07/28/08 ATM deposit $4,680.00
Tags: cash, ATM
07/25/08 Non-RBS Citizens ATM withdrawal ($101.75) Find an RBS Citizens
Tags: cash, ATM ATM near you more
07/21/08 Debit pin purchase ($43.92)
Tags: shopping
07/21/08 Non-RBS Citizens ATM withdrawal ($102.50) Find an RBS Citizens
Tags: cash, ATM ATM near you more
07/21/08 Check 278 ($2,000.00)
Tags: checks
07/17/08 ATM deposit $3,960.00
Tags: transfer
07/15/08 Time Warner cable ($50.21)
Tags: bill, utilities, television, internet
07/10/08 RBS Citizens ATM withdrawal ($100.00)
Tags: transfer
RBS Citizens Home | Branch and ATM Locator | Customer Service
Older >>

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 14 of 31


TILE Financial: (Phil) User Flow Version 1.0

Online Banking
Home
Login

Tools &
My Finances Online Banking
Information

Summary
Account
Management
My Spending
Checking

Transactions
Savings

Tagging
Borrowing

My Budget
Investing

Goals Cards

Budget Student Banking

How Am I
Business
Doing?

Reports

Comparisons

My Profile

My Accounts

Alerts

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 15 of 31


TILE Financial: (Phil) My Finances: Summary Version 1.0

Notes
RBS Citizens
SCENARIO:
English | Your location… | Customer service | Branch and ATM locator | About us
Phil looks at his account and sees that the
RBS Citizens Make it happen deposit he’s been waiting for hasn’t
Online Banking Log off My account arrived yet. The company’s balance is
getting dangerously low; it’s late summer,
My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH and business is slow in the Philadelphia
area.
Next to his account’s recent transactions
Summary | My Spending | My Budget | How Am I Doing? My Profile and alerts, Phil notices a link reading “Is
summer getting a little hot? Try our
Account summary manage your accounts Your spending this quarter seasonal lines of credit.” RBS Citizens
has noticed that Phil’s company’s
All accounts ($235,559.13) balances are always lower than average
$72,560.90 Payroll in late July through September and
RBS Citizens Business Checking - City Hall $ 46,732.21 $12,345.76 Healthcare identified the seasonal line of credit as a
ending in 0123 product that might work well for Phil.
$9,450.43 Mortgage
RBS Citizens Commercial Mortgage ($127,890.00) $8,673.76 Vendors Phil clicks the link and is shown the
ending in 0345 product information about the seasonal
$53,673.00 Other
line of credit service. He decides to apply
RBS Citizens Commercial Mortgage ($ 95,700.00)
and fills out the application online.
ending in 0456
help us categorize your spending…
RBS Citizens Master Credit Card ($ 45,350.67)
how do I compare to others like me?
ending in 5432
American Express Corporate ($ 13,350.67)
ending in 0100

add another account

My alerts manage your alerts & notifications settings Recommended for you
Jul 31 Check 145 for $12,000.00 from the account ending in 1234 bounced. Tip for you: Is summer getting too
Jul 28 Your $12,000.00 payment (Check 144) to your RBS Citizens Commercial Mortgage hot? Find out about our seasonal
has been received. lines of credit.
Jul 16 A minimum payment of $900.00 is due in 6 days on your RBS Citizens Master Credit
Card. Economic reports: The sub-prime
view more alerts crisis and commercial mortgage
financing

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 16 of 31


TILE Financial: (Ryan) User Flow Version 1.0

Online Banking
Home
Login

Tools &
My Finances Online Banking
Information

Summary
Account
Management
My Spending
Checking

Transactions
Savings

Tagging
Borrowing

My Budget
Investing

Goals Cards

Budget Student Banking

How Am I
Business
Doing?

Reports

Comparisons

My Profile

My Accounts

Alerts

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 17 of 31


TILE Financial: (Ryan) My Finances: Summary Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Account summary manage your accounts Your spending this month


All accounts $7,320.49
$783.50 Housing
RBS Citizens Checking $734.29 $400.30 Transportation
ending in 3434
$130.66 Healthcare
RBS Citizens Money Market Savings $5,302.93 $300.58 Dining out
ending in 6560
$523.39 Other...
Bank of America Credit Card ($3,402.59)
ending in 4909 help us categorize your spending…

Citibank IRA $4,685.86 how do I compare to others like me?


ending in 3049

add another account

My alerts manage your alerts & notifications settings Recommended for you
Jul 31 Your bill for Bank of America Credit Card is due in 6 days. Tip for you: Prepare to pay down
Jul 28 Your $2,049.49 deposit (Direct Deposit) to your RBS Citizens Checking account is your credit card debt with our
now available. Savings Goal calculator.
Jul 21 Your $783.50 purchase (Check 278) has cleared your RBS Citizens Checking
account. Article: Begin to save for retirement
Jul 18 You have exceeded your Dining Out budget of $300.00 for July. by fully investing in your IRA.
Jul 16 Your $2,049.49 deposit (Direct Deposit) to your RBS Citizens Checking account is
now available. Tip for you: See how your spending
view more alerts compares to other people like you.

Conversation: IRAs vs. 401ks???

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 18 of 31


TILE Financial: (Ryan) My Finances: My Budget Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary || My
Summary MySpending
Spending || My
My Budget
Budget | How Am I Doing? My Profile

Your monthly budget (August 2008) manage your accounts Your goals

Budget Goal Current Spending You have not yet saved any goals.
Housing $783.50 $783.50 Click here to add a new goal.
Transportation $500.00 $400.30
Healthcare $150.00 $130.66
Dining out $300.00 $300.58
Household goods $150.00 $124.29

help us categorize your spending... Recommended goals

Pay off your credit card debt


Invest in your retirement
Save for an emergency
Planning set based on: my current spending | other people like me | custom settings

Housing:
$783.50 spent so far $783.50 monthly

Transportation:
$400.30 spent so far $500.00 monthly
Popular goals
Healthcare:
$130.66 spent so far $150.00 monthly Pay off my mortgage

Dining out: Take a vacation


$300.00 monthly $300.58 spent so far Buy a new car

Household goods:
$124.29 spent so far $300.00 monthly

add a budget line item

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 19 of 31


TILE Financial: (Ryan) My Finances: Savings Goals: Step 1 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Create a New Savings Goal Your goals


What are you saving for?
Big purchase
You have not yet saved any goals.
Vacation
Click here to add a new goal.
Buying a house
Going to college
Pay off credit card debt
Save an emergency fund
Other (custom)
Recommended goals

Pay off your credit card debt


Invest in your retirement
Save for an emergency

Popular goals

Pay off my mortgage


Take a vacation
Buy a new car

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 20 of 31


TILE Financial: (Ryan) My Finances: Savings Goals: Step 2 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Create a New Savings Goal Your goals


I’m saving for a vacation change

Beach getaway International You have not yet saved any goals.
Big city Americana Click here to add a new goal.

Who’s going? 2 people

How long?
4 days
Staying in a hotel? Yes No Recommended goals
Estimated cost
$1,203.40 Pay off your credit card debt
(average) Invest in your retirement
Going by plane? Yes No Save for an emergency
Estimated cost
$898.32
(average)

Renting a car? Yes No

Dining & Misc


$523.50 Popular goals
(average)

Pay off my mortgage


Take a vacation
Total: $2,625.22
Buy a new car

NEXT >>

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 21 of 31


TILE Financial: (Ryan) My Finances: Savings Goals: Step 3 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Create a New Savings Goal Your goals


I’m saving for a vacation change

Costing $2,625.22 change


You have not yet saved any goals.
Click here to add a new goal.
How much do you have saved so far?

$0.00

When are you planning to go?

6 months Recommended goals


How much can you save per month?
Pay off your credit card debt
$521.00 Invest in your retirement
(recommended) Save for an emergency

How much do you want to put on credit?

$1,312.61
(50%)

Total saved: $1,912.61


Difference: $712.61 Popular goals
In 6 months you’ll be $712.61 short of your goal.
Pay off my mortgage
How can I save more? Take a vacation
Buy a new car

NEXT >>

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 22 of 31


TILE Financial: (Ryan) My Finances: Savings Goals: Step 4 Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Create a New Savings Goal Your goals


Name your goal:

You have not yet saved any goals.


Photo
Click here to add a new goal.
Get inspired! Upload a photo from your
computer or from Flickr to remind you of your
goal.
Upload from your computer
BROWSE...

Import from Flickr Recommended goals


Enter a web URL
Pay off your credit card debt
Invest in your retirement
Comments
Save for an emergency

Share this goal with the RBS Citizens


community. No identifying information will be Popular goals
used.
Pay off my mortgage

SAVE Take a vacation


Buy a new car

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 23 of 31


TILE Financial: (Ryan) My Finances: My Budget (Updated Goal) Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Your goals

Babymoon goal: $2,650.22


Picture
$1,295.50 so far
(54.29%)

Click here to add a new goal.

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 24 of 31


TILE Financial: (Iris) User Flow Version 1.0

Online Banking
Home
Login

Tools &
My Finances Online Banking
Information

Summary
Account
Management
My Spending
Checking

Transactions
Savings

Tagging
Borrowing

My Budget
Investing

Goals Cards

Budget Student Banking

How Am I
Business
Doing?

Reports

Comparisons

My Profile

My Accounts

Alerts

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 25 of 31


TILE Financial: (Iris) My Finances: Summary Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Account summary manage your accounts Your spending this month


All Accounts $172,320.49
$450.78 Healthcare
RBS Citizens Checking $2,304.29 $222.49 Transportation
ending in 8488
$204.30 Groceries
RBS Citizens Money Market Savings $15,302.93 $72.43 Pet care
ending in 7574
$523.39 Other...
Discover Credit Card ($402.59)
ending in 3859 help us categorize your spending…

Wachovia IRA $54,302.40 how do I compare to others like me?


ending in 3940
Wachovia 401K $110,813.46
ending in 5904

add another account

My alerts manage your alerts & notifications settings Recommended for you
Jul 31 Unusual spending alert: $483.40 at JetBlue.com. Tip for you: Congratulations! Your
Jul 21 Your $200.00 deposit (Check) has cleared your RBS Citizens Checking account. mortgage is paid off – did you know
that you can take money against
Jul 18 You have exceeded your Pet Care budget of $50.00 for July.
your existing home? Find out how.
Jul 16 Your bill for Discover Credit Card is due in 6 days.
Article: Spend your retirement
Jun 21 Your $200.00 deposit (Check) has cleared your RBS Citizens Checking account. money wisely
Tip for you: Make better returns by
view more alerts
investing your savings

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 26 of 31


TILE Financial: (Iris) My Finances: My Budget Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary || My
Summary MySpending
Spending || My
My Budget
Budget | How Am I Doing? My Profile

Your monthly budget (August 2008) manage your accounts Your goals

Budget Goal Current Spending You have not yet saved any goals.
Healthcare no goal set $450.78 Click here to add a new goal.
Transportation no goal set $222.49
Groceries no goal set $204.30
Pet care no goal set $72.43

help us categorize your spending... Recommended goals

Pay off your credit card debt


Invest in your retirement
Save for an emergency
Planning set based on: my current spending | other people like me | custom settings

You haven’t set up a budget yet…


Start budgeting on your own, or start by basing your
budget on people like you or your current spending.

Popular goals

Pay off my mortgage


Take a vacation
Buy a new car

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 27 of 31


TILE Financial: (Iris) My Finances: My Budget (Other People Like Me) Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary || My
Summary MySpending
Spending || My
My Budget
Budget | How Am I Doing? My Profile

Your monthly budget (August 2008) manage your accounts Your goals

Budget Goal Current Spending You have not yet saved any goals.
Healthcare $500.00 $450.78 Click here to add a new goal.
Transportation $200.00 $222.49
Groceries $250.00 $204.30
Pet care $50.00 $72.43

help us categorize your spending... Recommended goals

Pay off your credit card debt


Invest in your retirement
Save for an emergency
Planning set based on: my current spending | other people like me | custom settings

Healthcare:
$450.78 spent so far $500.00 monthly

Transportation:
$200.00 monthly $222.49 spent so far
Popular goals
Groceries:
$204.30 spent so far $250.00 monthly Pay off my mortgage

Pet care: Take a vacation


$50.00 monthly $72.43 spent so far Buy a new car

add a budget line item

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 28 of 31


TILE Financial: (Iris) My Finances: How Am I Doing? Version 1.0

Notes
RBS Citizens

English | Your location… | Customer service | Branch and ATM locator | About us
RBS Citizens Make it happen
Online Banking Log off My account

My Finances
Finances Online Banking Information & Tools Community Search RBS Citizens SEARCH

Summary | My Spending | My Budget | How Am I Doing? My Profile

Where You Spent this month | past 3 months | past 6 months | all time Your Top Merchants

$1,193.21 Shopping Merchant Amount


$783.50 Housing Merchant 1 $2,304.00
$423.12 Bills & Utilities Merchant 2 $1,890.32
$400.30 Transportation Merchant 3 $807.39
$384.55 Entertainment Merchant 4 $593.00
$300.58 Dining out Merchant 5 $243.32
$230.66 Healthcare Merchant 6 $102.39
$212.00 Pets Merchant 7 $85.43
Merchant 8 $75.21
Merchant 9 $52.49
Merchant 10 $42.40
more...

Compare My Spending people like me | national average

me
people like me

Shopping Housing Bills & Utilities Transportation Entertainment Dining Out

RBS Citizens Home | Branch and ATM Locator | Customer Service

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 29 of 31


TILE Financial: Interim Site Version 1.0

Notes

Welcome to RBS Citizens

What’s on the new site? | What does it mean? | What do I have to do? | Who can I contact?

Hi. We’re changing in


Video Still
April 2009.

click here to view non-video version

Stay updated… Got feedback


Sign up now if you want to If you have any suggestions or
stay up to date with our comments, tell us today.
progress.

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 30 of 31


TILE Financial: Interim Site (Non-Video) Version 1.0

Notes

Welcome to RBS Citizens

What’s on the new site? | What does it mean? | What do I have to do? | Who can I contact?

We’re changing for you…


In April 2009, Citizens Bank and Charter One Bank are evolving to become
RBS Citizens Bank.
We have been part of RBS Group family since 1988 and now have an
opportunity to offer you the power of a global bank, and a great local
service. This means access to even more products and benefits for our
customers.
All delivered with a smile when and where it suits you best.
Best of all, it means a great new website is coming soon. One that will help
you manage your finances, as well as access your money and accounts.
Click here to find out more

Stay updated… Got feedback


Sign up now if you want to If you have any suggestions or
stay up to date with our comments, tell us today.
progress.

Prepared by Raymond A. Monaco (raymond@binarynewmedia.com) DRAFT 2/23/2009 Page 31 of 31

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