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olleh mobile service guidebook

international edition august 2012


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Subscription Requirements
Blacklist Policy
Rate Plans
Value-Added Services
Discount Programs
Other Services
kt Global Stores
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Welcome to kt!
kt is proud to offer a number of special services to our
international customers. In addition to personal assistance in
a variety of languages at our kt Global Stores and Customer
Service Center, we also provide online English-language
services through our Expat Blog (http://expatblog.kt.com)
and Expat Twitter account (@olleh_expats), allowing for easy
access to information on all of kts products and services.
Choose the prepaid or postpaid service plan that is ideal for
your needs and length of stay in Korea and take advantage
of our wide range of discount programs and special services.
Enjoy the convenience of multilingual services that range
from application forms in four languages to English-language
billing. From start to finish, kt provides our international
customers with everything they need with their mobile
phone requirements.
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Subscription Requirements
Subscription Requirements
Al leasl ! day musl be lell on your visa in order lo subscribe lor olleh mobile services.
Visa Period
Lach subscriber is allowed one (!) prepaid and one (!) poslpaid line ol service under his/her name.
lor holders ol cerlain visa lypes, up lo lwo (2) poslpaid lines ol service may be allowed.
Subscribers eligible lor only one (!) poslpaid line ol service may increase lheir allowance lo lwo (2)
wilh a securily deposil.
Lines of Service
Prepaid lines ol service can also be provisioned wilh a slandard passporl.
Necessary Documents
Prepaid Services: Credil can be added online, via APS, direclly al a kl relailer, as well as
aulomalically lhrough an aulomalic lop-oll service.
Postpaid Services: Monlhly charges can be paid lhough aulo-debil via a Korean bank accounl,
or a Korean credil card. Pegislralion ol a 3rd-parly's bank accounl can be
done al a kl Clobal Slore, or lhrough lhe kl loreign langauge cuslomer
service cenler (b!583).
Method of Payment
Single payment: Mobile phones are lypically purchased in lull wilh a one-lime paymenl lor
lhe cosl ol lhe device.
Installment plans: lnslallmenl purchases are available lor lhouse who preler nol lo pay lhe lull
cosl ol lhe device all-al-once. lor inslallmenl purchase eligibilily, please ask
your kl represenlalive.
Purchasing a New Mobile Device
Foreign Nationals:
Cerlilcale ol Alien Pegislralion
Diplomatic Personnel:
Diplomalic indenlilcalion or
diplomalic/ollcal passporl
Overseas Koreans:
Cerlilcalion ol Domeslic Pesidence Peporl
United States Forces Korea:
USlK idenlilcalion or U.S. Driver's License

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Subscription Requirements
lailure lo pay monlhly charges may resull in a suspension/lerminalion ol your mobile phone services.
ln lhe case ol prepaid services, your accounl may be suspended 30 days aller lhe usage period expires.
Your usage period can be exlended by bringing your passporl or Alien Pegislralion Card lo your local
kl Clobal Slore or ollcial kl relailer, or by calling our loreign language cuslomer call cenler al (b!583).
Usage Periods on Prepaid Services
Activated with an Alien Registration Card Usable unlil expiralion dale on card
Activation with a passport Usable unlil 90 days lrom aclivalion
Service Limitations
ln lhe evenl lhal you wish lo change your phone number, or olher parls ol your service, bring your
phone wilh you lo an ollcial kl relailer or kl Plaza.
Pale plans can be changed by visiling an ollcial kl relailer or kl Plaza, going lo lhe olleh websile (hllp.//
www.olleh.com), or by conlacling lhe loreign Language Call Cenler al b!583 (loll-lree lrom a kl
mobile phone). Pale plans can only be changed once per monlh.
Service cancelalions musl be carried oul in person by visiling an ollcial kl relailer or kl Plaza.
ln Korea, il is prohibiled lo use communicalion services under anolher person's name. The regislered
accounl holder is always legally liable lor all such usage. Please do nol give or lend your mobile phone
lo anolher person, and make sure lo cancel your service belore leaving lhe counlry.
Changing or Cancelling Services
Minors (lhose under 20 years ol age) wishing lo regisler lor services or make a change lo any services
musl visil a kl relailer wilh a legal represenlalive and provide prool ol idenlily wilh a governmenl-
issued documenl.
Minors

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Blacklist Policy
Blacklist Policy
As ol May 20!2, kl has moved lo a blacklisl policy on devices usable on our nelworks. This means means lhal
even il a device is nol purchased lhrough, or regislered wilh kl (such as a phone broughl lrom your previous carrier
overseas) il will be usable wilh kl's mobile services.
Please Note the Following When Using a Non-KT Issued Device

Activation
ll, when lurning your device on lor lhe lrsl lime, il does nol receive signal, lry lurning your device
oll, resealing lhe USlM card, and lurning your device back on.
Supported Frequencies
The mobile phone musl supporl 3C WCDMA 2!00 MHz lrequencies. Nole lhal CDMA mobile
phones are nol compalible, as lhey are dillerenl lrom WCDMA phones.
Carrier Unlock
The device in queslion musl be in "carrier unlock" slalus. Unlocking a mobile phone can only be
done lhough lhe carrier lrom which lhe device was purchased.
Service Limitations
Depending on lhe model, some lunclions and/or services may nol be supporled.
(Lx. MMS, dala use, visual voicemail, elc.)
Quality of Service
As phones purchased lrom sources olher lhan kl have nol been veriled lor compalibilily, call and/
or nelwork qualily cannol be guaranleed. kl is nol responsible lor any usage charges resulling
lrom improper or inadverlenl nelwork access by lhe device.
Network Compatibility
Service may be disconlinued il lhe device causes impairmenl or damage lo lhe nelwork.
Korean Language Support
Cuslomers cannol use SMS or MMS services lhal include Korean lexl il lhese services are nol
supporled by lhe device.

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Rate Plans
Choose a prepaid plan, and you can pay in advance lhe amounl you anlicipale you will use, wilh deduclions
made every lime you use lhe phone. Our applicalion procedure is simple. Wilhoul any enrollmenl lees or conlracl,
lhis is an ideal service il you are unable lo enroll in a poslpaid plan, plan lo slay in Korea lor only a limiled amounl
ol lime, or inlend lo use only a limiled number ol services.
Prepaid Plans
Choose lhe righl rale plan lor your usage pallerns and spending limil.
Prepaid Rate Plans
Notes
Any credit remaining after the usage period expires cannot be refunded.
Outgoing calls are suspended upon the expiration of the usage period. However, you can still receive calls for another 14 days,
with the phone number being terminated on the 45th day after the expiration of the usage period if credit is not added to the
account.
"In-Network M2M Minutes" can be used for calls made from your mobile phone, to another mobile phone on the KT network.
Credit top-off transactions cannot be cancelled or refunded.
Credil can be added lo your accounl in lhe lollowing ways.
Usage Periods and Included Features for Credit Amounts
Credit Amount Usage Period Included Features
10,000 30 days -
20,000 60 days -
30,000 120 days -
40,000 180 days 100 In-Network M2M Minutes
50,000 240 days 100 In-Network M2M Minutes
50,000 365 days 200 In-Network M2M Minutes
Rate
Plan
Base Rate
(Per day)
Voice
Calling
(Per second)
Video
Calling
(Per second)
Text
Messages
(Per message)
Feature Phone
Data
(Per 0.5 K8)
Smartphone
Data
(Per 0.5 K8)
Prepaid
Standard
None 4.8
6
SMS 22
LMS 33
MMS 220
TexI 5.01
MIIImeqI 1.93
VOD 0.5
InIetneI 0.28
0.28 Prepaid Light 166 3.9
Prepaid
Medium
266 3.4
( VAT included )
( VAT included )

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Rate Plans
How to Add Credit to Your Account
Internet
Visil lhe olleh websile (hllp.//www.olleh.com) lo add credil lo your accounl.
Co lo "Main Menu" ("=J\")

Add / Check Prepaid Credil (SlMple {{/)
The lunclion lo add credil online is available in Korean only.
ARS
Dial !500 lrom your mobile phone, and lollow lhe inslruclions.
The delaull password is "0000".
8y credil card. 8elween 8.00 AM and 9.55 PM
8y prepaid card. 24 hours
Visit an Ofcial kt Retailer
Visil an ollcial kl relailer or kl Plaza lo add more credil lo your accounl.
Automatic Top-offs
Have a lhe amounl you wanl aulomalically added lo your accounl eilher on a speciled day ol
lhe monlh, or when your credil drops below a sel amounl.
Minimum credil amounl. 2,000 won / 5,000 won / !0,000 won
Seleclable lop-oll amounls. !0,000 won ~ 50,000 won (ln !0,000 won incremenls)
Sel aulomalic lop-olls on your service by visiling a kl Clobal Slore, ollcial relailer, or a kl Plaza
Convenience Stores
Top oll your prepaid service quickly and easily al your local CS25, CU (lormerly lamilyMarl), 8uy
The Way, or 7-!! wilh cash or a credil card.
Once you purchase a PlN, lop-oll your service by dialing. # + 1 + PIN lhen pressing "Send/Call".

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Rate Plans
You can choose lrom a number ol dillerenl rale plans lhal can be lailored lo ll your usage pallerns and needs.
You can also purchase a mobile phone al a lower price by signing a lxed lerm conlracl.
Postpaid Plans
Postpaid Rate Plans
Service rales are as lisled below in mosl cases. However, rales may vary depending on lhe rale plan you choose.
Voice calling rales are calculaled by lhe second.
Text Messaging
Texl messaging charges are calculaled by number ol messages.
Data
Dala charges are calculaled in unils ol 0.5K8.
!M8 is equal lo !,024K8.
Calling
Message Type Rate (Per message)
SMS

Korean: Up to 45 characters | English: Up to 90 characters 20
LMS Korean: Up to 1,000 characters | English: Up to 2,000 characters
30
MMS

Messages with image/video attachments 200
Call Type Rate (Per second)
Voice calls 1.8
Video calls 3.0
Standard Plan
Save even more by choosing lrom a wide range ol allordable dala and video calling value-added services
lhal can be lailored lo ll your usage pallerns.
Included in
Plan
None
Included Features
Additional 50% off data
used during commuting hours
(5:00 AM - 9:00 AM)
50 Free SMS
Base Rate
(Per monlh)
11,000
Voice Calling
(Per second)
1.8
Video Calling
(Per second)
3
( VAT nol included )
( VAT nol included )
( VAT nol included )

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Rate Plans
i-Type Plans
Data Lifetime Plan
There are a wide variely ol allordable services available lhal cover everylhing lrom phone calls and lexl
messages lo dala calling. Unused dala can be rolled over lo lhe nexl monlh, wilh lree olleh Wili Single
value-added services ollered as well.
There are rale plans exclusively lor 3C dala on lablel PCs and iPads. Addilional Dala Plus producls
(500M/!C/2C/4C) are also available lor usage according lo your dala usage pallerns.
Rate Plan Base Rate Included in the
Plan
Usage Outside of
Plan (Per 0.5K8)
Rate Discount
(Per monlh, w/ 2yr conlracl)
Included
Features
Data Lifetime 1G 22,500 1GB
0.025
10,000
olleh WiFi
Single
Data Lifetime 2G 27,500 2GB 11,500
Data Lifetime 4G 42,500 4GB 18,000
Notes
Unlimited calling within the kt Network: Unlimited domestic calls when made within the kt network (olleh mobile phones, kt home phones, kt Internet
calling).
Installment discounts are only available for new subscribers or when upgrading to a new device/plan.
With unlimited data rates, service speed is adjusted when the usage amount exceeds the daily allotment under your specic rate plan in order to
ensure stable data service speed.
Any remaining data balance will be rolled over to the end of the following month.
- Deductions apply to rollover balances before the monthly data allotment.
- Data balances are maintained when changing between i-Type plans.
When a rate plan is changed, basic rates and benets (calling, messaging, data) are calculated on a daily pro-rated basis from the time the change is
made. When customers subscribe after the rst day of the month, data calling is provided for the rst month according to the number of days between
the day you signed up for the subscription and the end of the month. Thus, if you sign up on June 5, your data quantity will be calculated for 25 days, not
30 days.
Notes
Service charge discounts are only available on two-year contracts.
When a line is maintained, service charge discounts are applied even after the termination of the contract.
A contract is terminated and a penalty assessed on service discounts in the event of cancelation prior to the expiration of the contract expiration,
a device change, or a change to the non-Data Lifetime rate plan.
Customers can switch between Data Lifetime 1G, 2G, and 4G plans. Different service charge discounts apply when there is a change in plan.
Type Rate Plan Base Rate
(Per monlh)
Included in Plan Usage Outside of Plan
Included
Features
Voice Text Data Voice
Calling

(Per second)
Video
Calling
(Per second)
Data
Usage
(Per 0.5K8)
Data
Type
i-Slim 34,000 150 mins 200 messages 100MB 1.8 3 0.025
olleh
WiFi
Single
50 Free
SMS
i-Light 44,000 200 mins 300 messages 500MB 1.8 3 0.025
i-Value 54,000 300 mins 300 messages Unlimited 1.8 3 -
i-Medium 64,000 400 mins 400 messages Unlimited 1.8 3 -
i-Special 74,000 600 mins 600 messages Unlimited 1.8 3 -
i-Premium 94,000
800 mins
+
Unlimited
Calling
within the
kt Network
1000 messages Unlimited 1.5 3 -
Voice
Type
i-Talk 44,000 250 mins 300 messages 100MB 1.8 3 0.025
( VAT nol included )
( VAT nol included )

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Rate Plans
LTE Rate Plans
Voice, lexl and mobile dala al unparalleled speeds! Take advanlage ol KT LTL plans, now wilh
lhousands ol included in-nelwork calling minules.
Rate
Plan
Base Rate
(Per monlh)
Included in Plan
Additional
Usage
Included
Features
Voice Text Data
Anylime
ln-Nelwork
(Mobile-lo-Mobile)
Promolional
ln-nelwork Calling
(Unlil ~7/3!)
LTE-340 34,000 160 mins - -
200
messages
750MB
Voice Calls
1.8 per
second
Video Calls
3 per
second
olleh
WiFi
Single
50GB
uCloud
Storage
LTE-420 42,000 200 mins - -
200
messages
1.5GB
LTE-520 52,000 250 mins -
1,000 mins
(Mobile Only)
250
messages
2.5GB
LTE-620 62,000 350 mins -
3,000 mins
(Mobile Only)
350
messages
6GB
LTE-G650 65,000 350 mins
3,000 mins
(Mobile Only)
-
350
messages
6GB
LTE-720 72,000 450 mins -
5,000 mins
(Mobile Only)
450
messages
10GB
LTE-G750 75,000 450 mins
3,000 mins
(Mobile Only)
-
350
messages
10GB
LTE-850 85,000 650 mins
3,000 mins
(Mobile Only)
7,000 mins
(Mobile Only)
600
messages
14GB
LTE-1000 100,000 1,050 mins
3,000 mins
(Mobile Only)
10,000 mins
(Mobile Only)
1,050
messages
20GB
LTE-1250 125,000 1,250 mins
Unlimited
(Landlines + Mobile)
2,500
messages
25GB
Notes
In-network mobile-to-mobile calling refers to calls made between couples, family members, and friends who use olleh mobile phones.
(Subscribers to a KT LTE plan before July 31th, 2012, will receive free in-network mobile-to-mobile calling forever.)
Subscribers who subscribe to LTE-520 or higher by September 1, 2012 will receive the ability to rollover remaining monthly data.
(Subscribers who subscribe to LTE-520 or higher from August 1, 2012 j1[-G65u j1[-G75u j1[-85u j1[-1uuu j1[-125u will also receive data rollover.)
Video calls are charged at a rate of 1.66x compared to voice minutes. (1 video calling minute = 1.66x voice minutes)
Data rates outside of plan provision:
[Option 1] Discounted metered rate: Usage exceeding the data provided in the plan is charged at a 60% discount rate of (0.01 per 0.5KB).
Usage exceeding the data provided in the plan by 1.22GB to 5GB will be charged a at rate of 25,000.
The maximum charge for data usage exceeding that provided in the plan is 150,000.
[Option 2] QoS Safety option: Any usage exceeding the data provided in the plan is reduced to a maximum speed of 400Kbps, and will be charged
a at rate of 9,000.
[Option 3] Safety shut-off option: Once you reach the limit of the data allotment provided in the plan, data usage for the remainder of the month is
turned off to prevent overage charges. You can add additional data in the following amounts:
[1] 500MB / 8,000 [2] 1GB / 13,000 [3] 2GB / 18,000
(Additional 20% "Safe-Zone" is not offered with this option.)
( VAT nol included )

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Value-Added Services
Paid Service
500
Popular Value-Added Services
Caller ID Displays phone numbers ol incoming calls on your mobile
phone's screen.
lor inlormalion on even more Value-Added Services lrom kl, please ask your kl represenlalive.
Free
Voicemail Peceive imporlanl voice messages, even when your mobile
phone is powered oll or oul ol balleries.
Catch Call
Ring 2 U
Provides lexl message alerls lo incoming callers when your
phone is in use, lurned oll, or in an area wilhoul service.
Allows lhe caller lo hear music and sound ellecls when calling
you.
Roaming
Notication
English
Billing
Statements
Spam
Blocking
English
Charge Alert
Noliles callers when you are roaming, helping you lo avoid
exlraneous roaming charges.
Provides monlhly ilemized billing slalemenls in Lnglish by posl
and/or e-mail.
Aulomalically blocks spam messages lo your
mobile phone.
Provides Lnglish-language lexl message nolilcalions on
your monlhly mobile phone use.
900
Free
Paid Service
Free
Free
Free
Free
( VAT nol included )

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Discount Programs
When purchasing a new phone, you may be eligible lo gel discounls on your purchase or your monlhly service
charges by choosing lrom one ol many discounl programs.
Discounl programs come in a variely ol dillerenl oplions and will be selup depending on lhe phone you
purchase, lhe way you purchase your phone and lhe way in which lhe discounl program is arranged.
Discount Programs
Lnroll in lhis plan lo receive basic monlhly rale discounls along wilh addilional savings lor a period ol up
lo 36 monlhs. 8asic rale discounls become permanenl aller lhree years ol conlinued use and can lolal
as much as !,227,600 in savings.
Rate
Plan
Base Rate
(Per monlh)
Rate Discount
(Per monlh)
Total Service Discount
1st
Year
2nd
Year
3rd
Year
After
3 Years
When Used for 2
Years
When Used for 2
Years
i-Slim 34,000 13,200 15,400 17,600 5,500 343,200 554,400
i-Light/Talk 44,000 16,500 18,700 20,900 8,800 422,400 673,200
i-Value 54,000 18,700 20,900 23,100 11,000 475,200 752,400
i-Medium 64,000 22,000 24,200 26,400 14,300 554,400 871,200
i-Special 78,000 25,300 27,500 29,700 17,600 633,600 990,000
i-Premium 94,000 31,900 34,100 36,300 24,200 792,000 1,227,600
Notes
Device discounts apply to a standard 24-month contract. A device discount penalty is calculated as the amount of device discount x [(contracted
days days used)/contracted days].
Customers enrolling in the Smart Sponsor plan receive monthly basic rate discounts and additional discounts for a period of up to 36 months. The
rate plan must be selected from a designated set of rate plans. Service discounts are not provided when a customer changes to a rate plan outside
the designated set.
Promotional discounts and device discounts may be changed without prior notice according to company policy.
Smart Sponsor
Your monlhly rale and mobile phone inslallmenl amounl may vary according lo lhe savings program selecled.
All at
Once
Actual Cost of Device
(MSPP)
Amount You Pay
at Sign-up
1st Month 2nd Month though
End of Installment Plan
Monthly, Post
Installment Plan
Installment
Plan
Installment
Installment
Installment
Installment
Installment
Installment
Installment
Installment
Installment
Installment
Installment
Installment
None
Monthly
Usage
Discount
Monthly
Usage
Discount
Monthly
Usage
Discount
Monthly
Usage
Discount
Monthly
Usage
Discount
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Monthly
Usage
Discount
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( VAT nol included in base rale )

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Discount Programs
Sign up wilh LTL Sponsor and choose lo receive discounls lor up lo 24 or 30 monlhs.
Rate
Plan
Base Rate
(Per monlh)
Rate Discount
(Per monlh)
Total Service Discount
When Used for
24 Months
When Used for
30 Months
LTE-340 34,000 7,700 184,800 231,000
LTE-420 42,000 12,100 290,400 363,000
LTE-520 52,000 15,400 369,600 462,000
LTE-620 62,000 17,600 422,400 528,000
LTE-G650 65,000 17,600 422,400 528,000
LTE-720 72,000 19,800 475,200 594,000
LTE-G750 75,000 19,800 475,200 594,000
LTE-850 85,000 22,000 528,000 660,000
LTE-1000 100,000 26,400 633,600 792,000
LTE-1250 125,000 33,000 792,000 990,000
Notes
Device discount are applied given a 24-month contract agreement. The early contract termination fee is calculated as follows:
Early Termination Fee = Device Discount x (Remaining contract period / Total contract period)
LTE Sponsor discounts monthly for up to 30 months from activation. Discounts are offered during usage of specied rate plans,
and may be discontinued if switched to a different rate plan.
Promotional discounts and device discounts may be changed without prior notice according to company policy.
LTE Sponsor
Save up lo !8 monlhly wilh a !-year conlracl, or up lo 33 monlhly wilh a 2-year conlracl wilh
SlMple Saver!
Rate
Plan
Base
Rate
(Per monlh)
Rate Plan Discount
Over 1 Year
(Per monlh)
Over 2 Years
(Per monlh)
i-Slim 34,000 5,500 14,300
i-Light/Talk 44,000 8,800 17,600
i-Value 54,000 11,000 19,800
i-Medium 64,000 14,300 23,100
i-Special 78,000 17,600 26,400
i-Premium 94,000 24,200 33,000
Notes
SIMple Saver applies to specied rate plans only
Should a line of service be terminated before the end of contract, or should the rate plan be changed to one not eligible for SIMple Saver an early
termination fee may apply.
SIMple Saver cannot be used with Sponsor Programs (Shocking, Smart, LTE).
SIMple Saver
Rate
Plan
Base
Rate
(Per monlh)
Rate Plan Discount
Over 1 Year
(Per monlh)
Over 2 Years
(Per monlh)
LTE-340 34,000 2,500 7,700
LTE-420 42,000 7,700 12,100
LTE-520 52,000 11,000 15,400
LTE-620 62,000 13,200 17,600
LTE-650 65,000 13,200 17,600
LTE-720 72,000 15,400 19,800
LTE-750 75,000 15,400 19,800
LTE-850 85,000 17,600 22,000
LTE-1000 100,000 22,000 26,400
LTE-1250 125,000 28,600 33,000
( VAT nol included in base rale )
( VAT nol included in base rale )
[ 3G ] [ LTE ]

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Other Services
olleh club
Other Services
kl ollers special cuslomer service lhal goes a slep beyond previous membership and mileage services.
kl's olleh club brings logelher previously separale membership, mileage, and landline service poinls inlo
a "slar" syslem which provides a wide range ol benells. Cuslomers can also receive discounls al parlner
slores and savings when purchasing kl producls, mobile phones, and Cilli SHOW producls.
U Customer Service Center
Call our cuslomer service cenler (b!583) lo apply.
U Visit a kt retailer
Slop by your nearesl kl relailer lo apply.
U Mobile Customer Service Center (Korean only)
Feature Phones: 82 + olleh bullon (SHOW/MagicN on older mobile phone models)


olleh club/8enells
Smartphones. Cuslomer Cenler App

olleh club/8enells
U Online (Korean only)
Apply lor olleh club membership online al (hllp.//www.olleh.com).
Any kl cuslomer who has received an Alien Pegislralion Number is eligible lo receive an olleh club card, wilh
lhe exceplion ol corporale accounls. Diplomalic personnel and USlK members musl apply lor and be issued
an Alien Pegislralion Card in order lo apply lor olleh club.
Eligibility
Ways to apply for olleh club
Olleh Club can be used wilh parlered reslauranls, convenience slores, lhealhers and olher relailers.
lor more delails aboul lhe places where olleh club is accepled and lhe slar syslem, please visil lhe olleh
homepage (hllp.//www.olleh.com) or lhe Lxpal 8log (hllp.//expalblog.kl.com).
Olleh Club Membership Benets

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Other Services
International Calling
How to Use
How to Use
Roaming
Poaming Cuslomer Service Cenler Number
lrom wilhin Korea. !588-0608 lrom oulside ol Korea. +82-2-2!90-090!
Mosl ol lhe mobile phones currenlly on lhe markel allow roaming wilhoul any parlicular selling
requiremenls. However, belore lraveling oulside ol Korea, il is a good idea lo check which regions are
supporled wilh your parlicular mobile phone model, as well as lhe availabilily ol value-added services.
Conlacl lhe Poaming Cuslomer Cenler (!588-0608, lhen press 5) prior lo your deparlure lor more
inlormalion.
Pales lor phone calls, lexl messages and dala usage vary by counlry. 8e sure lo check wilh lhe Poaming
Cuslomer Service Cenler on lhese rales belore your deparlure. All SMS, LMS, and MMS messages
received overseas are lree ol charge.
Data Roaming
The "Dala Poaming Unlimiled" service gives cuslomers unlimiled dala roaming in !3 counlries lor !0,000 a day.
Apply lor lhis service by calling lhe Poaming Cuslomer Service Cenler or enroll al lhe Airporl Poaming Cenler.
001 Mobile Power Rate Plan
Lnroll quickly and easily over lhe phone by calling !577-000!. You will also be provided wilh lree SMS
alerls lhal allow immediale verilcalion ol usage. (Monlhly service charge is !,000 won.)
Save even more wilh 00345, a rale plan lhal is charged by lhe second.
00345 Special Saver Rate Plan
Calls to Countries
Rate
(Per !0 seconds)
Landline &
Mobile Phones
U.S., China, Canada, Hong Kong, Thailand, Singapore W 18
Landline Phones
U.S., China, Canada, Hong Kong, Thailand, Singapore, Japan, Uniled Kingdom,
lrance, Cermany, llaly, Nelherlands, Sweden, Swilzerland, Spain, Creece,
Norway, Denmark, Auslria, Porlugal
W 18
Calls to Countries
Rate
(Per !0 seconds)
Landline &
Mobile Phones
China W 1
Uniled Slales, Vielnam W 2
VAT nol included. lor lurlher delails, visil hllp.//www.olleh.com.
Lx.. When calling a U.S. phone number (503) 867-5309.
001 + 1 (U.S.) + 503 + 867-5309 +
Counlry Code Area Code Phone Number Call
00345

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Other Services
Technical Support
Pepairs and lechnical supporl musl be done lhrough lhe device manulaclurer. Conlacl lhe manulaclurer
lo locale lhe service cenler nearesl you.
Customer Service Center
1583 (Toll-lree lrom a kl mobile phone)
(02) 2190-1180
Hours Monday-lriday (9.00 AM~7.00 PM)
Languages Lnglish, Mandarin Chinese, Japanese, Korean
Emergency Contact
Please reporl a losl or slolen mobile phone lhrough lhe lollowing numbers when lhe Cuslomer Service
Cenler is closed.
lrom wilhin Korea. (02) 2190-0901 (Korean-language supporl only)
lrom oulside ol Korea. +82-2-2190-0901 (Korean-language supporl only)
Expat Blog http://expatblog.kt.com
The ollcial kl blog lor our inlernalional cuslomers.
Cel access lo delailed inlormalion aboul kl mobile services and receive lriendly guidance
on regislralion and use.
Expat Twitter @olleh_expats
This is kl's ollcial Twiller accounl lo slay in louch wilh our inlernalional cuslomers.
lollow us on Twiller lo gel lhe lalesl news and inlormalion lrom kl in real lime.
Customer Service Channels
Apple 1544-2662 http://www.apple.com
Anycall (Samsung) 1588-3366 http://kr.samsungmobile.com
Cyon (LG) 1544-7777, 1588-7777 http://lgservice.co.kr
Dell (080) 200-3800 http://supportapj.dell.com
HTC (Sanbo) 1588-3220 http://www.htc.com
Sky 1588-9111 http://www.skyservice.co.kr
EVER / kt Tech 1588-5729 http://www.kttech.co.kr
Manufacturer Telephone Number Homepage

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kt Global Stores
kt Global Stores
Perhaps Korean isn'l your slrongesl language, and you'd ralher lalk lo someone in your own language. Visil one ol kl's
Clobal Slores, where you can gel service in olher languages, such as Lnglish, Chinese, Japanese, and even Cerman!
Whelher you are looking lo subscribe lo a new line ol service, or gel help wilh lhe service you already have, consullanls who
speak a variely ol loreign languages are available lo help you.
In an effort to better serve you, we are currently in the process of opening new kt Global Stores.
Visit http://www.olleh.com, or http://expatblog.kt.com to nd the most recent list of kt Global Stores.
Seoul
Gangnam 824-21 Yeoksam-dong, Gangnam-gu, Seoul (02) 558-5!!5 Korean, Lnglish
Gwanghwamun 100 Sejong-no, Jongro-gu, Seoul (02) 733-0285 Korean, Lnglish
HongikUniv. 162-13 Dongkyo-dong, Mapo-gu, Seoul (02) 322-4664 Korean, Lnglish, Chinese
Itaewon 736-11 Hannam-dong, Yongsan-gu, Seoul (02) 793-90!0 Korean, Lnglish, Japanese
Jongno 6-3 Gwancheol-dong, Jongno-gu, Seoul (02) 735-90!0 Korean, Lnglish, Cerman
Urdu
Euljiro 199-9 Euljiro 2-ga, Jung-gu, Seoul (02) 3!8-42!! Korean, Chinese
KyungheeUniv. 31-1 Hoegi-dong, Dongdaemun-gu, Seoul (02) 3295-5806 Korean, Chinese
Noksapyeong 34-4 Itaewon-dong, Yongsan-gu, Seoul (02) 790-9!95 Korean, Lnglish, Chinese
Gyeonggi
Ansan 794-9 Wongok-dong, Danwon-gu, Ansan, Gyeonggi Province (03!) 495-!535 Korean, Chinese
Dongducheon 365-4 Bosan-dong, Dongducheon, Gyeonggi Province (03!) 865-9!95 Korean, Lnglish
Daegu
Incheon
Dongseongno 90-1 Dongseongno 3-ga, Jung-gu, Daegu (053) 43!-0!30 Korean, Lnglish
KeimyungUniv. 1723-17 Shindang-dong, Dalseo-gu, Daegu (053) 587-!0!6 Korean, Chinese
Guwol 1463-2 Guwol-dong, Namdong-gu, Incheon (032) 83!-60!9 Korean, Chinese
Daejeon
Gungdong 407-2 Gung-dong, Yuseong-gu, Daejeon (042) 826-0789 Korean, Lnglish
_ _/ _$/J{
kt9 ] __ _7 ]0 /J{ 0_@ J
] __ ] kt __J/ _[ WiBro (Mobile WiMax _7){
]0$0 @7_ __ /Q] _ /J{ 0_] [ jQ]J
Just stopping by?
Stay connected with one of kts quick and easy short-term rental services.
Pick up a mobile phone or a WiBro device (Mobile WiMax Hotspot) to use during your stay from
any of kts Airport Roaming Centers, located inside most major domestic airports.

kt
ktWiBro (Mobile WiMax)

ktkt
WiBro (Mobile WiMax)

Bn n thm Hn Quc ngn hn?
Hy s dng dch v cho mn in thoi ngn hn d dng ca hng KT.
Bn c th mn in thoi di ng v WiBro (Mobile WiMax) ti trung tm Roming ca hng KT
ti sn bay, bn c th s dng dch v vin thng thoi mi trong thi gian tm tr.
__J__ ] Incheon International Airport ] ] ] Sn bay quc t Incheon
Gate 67 02:00 - 22:00 ] Gate 1011 24 Hours / 24 / 24 / 24 ] Gate 25, 29 07:00 - 21:00 ] Gate EF 06:00 - 22:00
_J__ ] Gimpo International Airport ] ] ] Sn bay quc t Gimpo 07:00 - 21:00
___JJy ] COEX Airport Terminal ] COEX ] COEX ] Chi nhnh sn bay trung tm thnh ph COEX 07:00 - 21:00
_@J__ ] Gimhae International Airport ] ] ] Sn bay quc t Gimhae 06:00 - 22:00
5_ _J
Customer Service Center

Trung Tm Dch V Khch Hng L Ngi Nc Ngoi


1583 or (02) 2190-1180
5_ Q
Expat Blog

Blog Cho Ngi Nc Ngoi


http://expatblog.kt.com
5_ (J
Expat Twitter

Twitter Cho Ngi Nc Ngoi


@olleh_expats
7_ 2u12_ 8_ 7_ ]5_J ]_]_ /J {__ 07 _( ___ = __JJ
This booklet was published in August 2012. The services and information contained within may be subject to change without notice.
20128
20128
Tp sch ny bin son theo tiu chun thng 8 nm 2012 dch v cung cp v ni dung c th thay i ngoi d tnh.

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