In Windows NT, which program would you use to provide information on your system performance?

a) netstat b) Performance Monitor c) Network Monitor d) Optimize What utility can you use to verify a remote computer is accepting connections on the port you are using? a) FTP b) Telnet - correct answer c) SNMP d) NETSTAT e) WINIPCFG Which network device is the best at connecting dissimilar systems? a) Router b) Gateway - correct answer c) NIC d) Bridge e) Firewall Which protocol sends electronic mail? a) Mail Transfer b) POP3 c) FTP d) SMTP - correct answer e) Outbox Which file on a workstation resolves names similar to a DNS server? a) HOSTS - corect answer b) DHCP c) DNSHOSTS d) NAMEHOSTS e) SMHOSTS What is the first thing to do when you discover a problem on your network? a) Call Vendor Tech Support b) Go on lunch break c) Determine the scope of the problem - correct answer d) Isolate the proble e) Set up a sub-network to test the problem What is the most common form of backup today? a) CD-ROM b) Optical Drives

c) Server Hard Drives d) Tape - correct answer Which of the following retains the information it's storing when the power to the system is turned off? a) CPU b) ROM -correct answer c) RAM d) DRAM e) DIMM What is BIOS an acronym for? a) bootstrap initial operating system b) basic input output startup c) boot initial operating startup d) basic input output system - correct answer What does FDISK do? a) performs low-level formatting of the hard drive b) fixes bad sectors on the hard drive c) recovers lost clusters on the hard drive d) creates partitions on the hard drive - correct answer WAN stands for: a) Wide Area Network - correct answer b) World Area Network c) Wide Artificial Network d) Wide Access Network Your system continuously reboots itself. Which of the following could be the problem? (Check all that apply) a) Bad system board b) Bad Power Supply c) Faulty Adapter Card d) AC Power Faulty e) All of the above - correct ANSWER Ms Excel What is not a basic part of a spreadsheet in MS Excel ? A.Formula correct answer B.Cell C.Row D.Column

What is the most appropriate formula you can put in the C2 cell to calculate a 7% tax?

A: =A2*0.07 correct answer B: =A2*7% C: =A2*1.07 D: =A2+(A2*0.07) Ms Word How do you change you margins in MS Word? A. file/page setup/margins correct answer B. file/margins C. insert/margins If a previously saved file is edited in MS word, excel or powerpoint the file must be saved again to store the changes. correct answer the changes will automatically be saved in the file. the file will only have eto be saved again if it is more than one page in length. its name must be changed. Ms outlook What is a .pst file? a. A file that acts as a local archive for MS outlook correct answer b. A file that connects MS outlook to servers c. Public storage archive for office environments d. Stores personal settings for MS outlook users While on the create email screen, what does cc stand for? A Carbon copy b. Copy certificate c. Courtesy copy correct answer d. None of the above It has the following situation. 1. A commercial worker complains that symbol does not work and can not check stock an article to make a preliminary inventory. 2. At the same time call the store manager and says I do not get no mail on the computer and wait a very important mail 3. Surveillance house calls and says that the till 4 has a printer problem. Is no longer print any invoice. What is the order of priority in these situations will be resolved. Please specify why.