AFE BABALOLA UNIVERSITY, ADO-EKITI

Km 8.5, Afe Babalola Way, Ado-Ekiti, Ekiti State, Nigeria. P.M.B 5454 Ado-Ekiti www.abuad.edu.ng

STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)

UNDERTAKEN AT

NATIONAL INFORMATION TECHNOLOGY DEVELOPMENT AGENCY (NITDA) REPORTED BY:

ODEBUNMI OLUWABUKOLA
09/SCI02/019
COLLEGE OF SCIENCE

INFORMATION AND COMMUNICATION TECHNOLOGY

(INDUSTRIAL TRAINING)

AUGUST-SEPTEMBER, 2012

DEDICATION

This report is dedicated to Almighty God, the most gracious, the most merciful for his protection towards my achievement of this industrial training, for making it possible for me to see that period with less stress. My special appreciation to the Student Industrial Work Experience Scheme (SIWES) for this great opportunity given to me. Finally, to my parents Hon. and Mrs. Kehinde Odebunmi along with my siblings. `

ACKNOWLEDGEMENT My special thanks go to my helpful supervisor, Mr Preye. The supervision and support that he gave truly helped the progression and smoothness of my Industrial training program. The co-operation is much indeed appreciated. My grateful thanks also go to both Mr Afolabi and Mr Amin. The great contribution and hard work from both of you during my nine weeks is very great indeed. All projects during the program would be nothing without the enthusiasm and imagination from both of you. Besides, this program made me realize the value of working together. Not to forget, my great appreciation goes to the rest of the NITDA Infrastructure and Technical Support Services (ITSS) department staff, and other IT students that helped me from time to time during the training. The whole program really brought us together to appreciate the true value of friendship and respect of each other. Great deals appreciated goes to the contribution of my lecturers, Mr. Adeyemo, Miss Oni and Mr. Okunlola. I would not forget to thank two of the NYSC corps members in my department, Chima Adimchinobi and Dame Dike, who were also of great help during my training, and also in compiling this report. I am also thankful to my parents, Hon. and Mrs. Kehinde Odebunmi, who stood by me morally and financially during my program . My most important appreciation goes to the almighty God.

ODEBUNMI O.O AUGUST-SEPTEMBER, 2012

ABSTRACT

This report shows the importance and having acquired more knowledge about how things works outside the institution environment. In the last two months, since I started my industrial training at National Information Technology Development Agency (NITDA). My experience in the agency has
been awesome where I have learnt a lot of things such as the codes and ethics on how to work effectively in a office environment.

Generally speaking, I have being enlightened on how their administrative department runs. And more so, other departments in the organization. These include the Human resource department, Finance department, and the library .While on my Industrial training, I was in the Infrastructure and Technical Support Services (ITSS).

TABLE OF CONTENTS
DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

CHAPTER 1:
INTRODUCTION

BACKGROUND OF THE INDUSTRIAL WORK EXPERIENCE SIGNIFICANCE OF THE WORK EXPERIENCE NITDA ORGANISATIONAL STRUCTURE DEPARTMENTS AND UNITS WITHIN NITDA

CHAPTER 2:
LITERATURE REVIEW

CHAPTER 3:
ACTIVITIES PERFORMED WITHIN NITDAS ITSS DEPARTMENT

CHAPTER 4:
CHALLENGES

CONCLUSION AND RECOMMENDATION APPENDIX

REFERENCE

CHAPTER 1
INTRODUCTION BACKGROUND OF THE INDUSTRIAL WORK EXPERIENCE

As a requirement for the degree of B.sc in Information and Communications Technology, I am to undergo a three month Industrial Training in order to acquire industrial experience in relation to my theoretical courses offered in school. As regards to this, I will be discussing my three months work experience at NATIONAL INFORMATION TECHNOLOGY DEVELOPMENT AGENCY (NITDA).

The National Information Technology Development Agency is the clearinghouse for IT projects in the public sector. The Agency is committed to the drive to bring government and its services closer to the people through IT. Entrusted with the implementation of the National IT policy, which seeks to make Nigeria an IT capable country in no distant future, NITDA has been mandated to supervise the management of the country code Top Level Domain as a national resource. The formation of the National Information Technology Development Agency (NITDA) is the fruition of a journey that began early in the administration of President Olusegun Obasanjo With the presidents enthusiastic support, and under the guidance of the Honourable Minister of Science and Technology, Professor Turner T. Isoun, an Information Technology (IT) policy drafting committee was formed and mandated with developing a National IT Policy for Nigeria. Under the able direction of Professor G. Olalere Ajayi, the National IT policy was prepared and subsequently approved by the Federal Executive Council in March 2001. On May 24, 2001, the National IT Policy was launched to the public and NITDA was established as the Government Agency, under the Federal Ministry of Science and Technology.

The mission and vision of NITDA include;

Mission & Vision Our Mission:

We are a world class IT Agency totally committed to the transformation of Nigeria into an IT driven economy for global competitiveness through a faithful and creative implementation of an IT policy for Nigeria. Our Vision: To be the prime Agency and catalyst for transforming Nigeria into a knowledge-based and IT-driven economy.

The functions of NITDA include; According to the NITDA Act, 2007, the functions of the Agency are to:
Create a frame work for the planning, research, development, standardization, application, coordination, monitoring, evaluation and regulation of Information Technology practices, activities and systems in Nigeria and all matters related thereto and for that purpose, and which without detracting from the generality of the foregoing shall include providing universal access for Information Technology and systems penetration including rural, urban and under-served areas.

Provide guidelines to facilitate the establishment and maintenance of appropriate for information technology and systems application and development in Nigeria for public and private sectors, urban-rural development, the economy and the government.

Develop guidelines for electronic governance and monitor the use of electronic data interchange and other forms of electronic communication transactions as an alternative to paper-based methods in government, commerce, education, the private and public sectors, labour, and other fields, where the use of electronic communication may improve the exchange of data and information.

Develop guidelines for the networking of public and private sector establishment.

Develop guidelines for the standardization and certification of Information Technology Escrow Source Code and Object Code Domiciliation, Application and Delivery Systems in Nigeria.

Render advisory services in all information technology matters to the public and private sectors.

Create incentives to promote the use of information technology in all spheres of life in Nigeria including the setting up of information technology parks.

Create incentives to promote the use of information technology in all spheres of life in Nigeria including the development of guidelines for setting up of information technology systems & knowledge parks.

Introduce appropriate regulatory policies and incentives to encourage private sector investment in the information technology industry.

Collaborate with any local or state Government, company, firm, or person in any activity, which in the opinion of the agency is intended to facilitate the attainment of the objective of this act.

Determine critical areas in Information Technology requiring research intervention and Development in those areas.

Advice the Government on ways of promoting the development of information technology in Nigeria including introducing appropriate information technology legislation, to enhance national security and vibrancy of the industry.

Accelerate internet and intranet penetration in Nigeria and promote sound internet Governance by giving effect to the Second Schedule of this Act; and

Perform such other duties, which in the opinion of the Agency are necessary or expedient to ensure the efficient performance of the functions of the Agency under this act.

The mandate of the National Information Technology Development Agency (NITDA) is; NITDA's mandate is quite diverse and vast, focusing the responsibilities of the agency on fostering the development and growth of IT in Nigeria. In an effort towards ensuring that the IT policy's implementation proceeds with maximum effectiveness, NITDA regulates, monitors, evaluates, and verifies progress on an on going basis under the supervision and coordination of the Federal Ministry of Science and Technology. NITDA Mandate is: To operate and implement the National IT policy and to give effect to provisions of the National information Technology Development Agency Act (NITDA Act) of 2007; To ensure that the entire citizenry is empowered with Information Technologies through the development of a critical mass of IT proficient and globally competitive manpower; To enter into strategic alliance with the private sector as well as international organizations for the actualization of the IT vision;

To develop and regulate the Information Technology Sector in Nigeria; To ensure that Information Technology resources are readily available to promote efficient national development; To create IT awareness and ensure universal access in order to promote IT diffusion in all sectors of our national life; To ensure Simple, Moral, Accountable, Responsive and Transparent (SMART) governance, using the instrument of Information Technology; To eliminate waste and ensure that governance and business are done in the global standard of using IT for easier, faster and cheaper delivery of services; The transformation of the Nigerian economy from a natural resource-based economy to a knowledge-driven one; To encourage local production and manufacture of IT components in a competitive manner in order to generate foreign earnings and create jobs; To create the necessary enabling environment and facilitate private sector and Foreign Direct Investment (FDI) in the IT sector in Nigeria; To improve food production and security; To render advisory services to the public sector on IT programs and projects; To propose relevant IT legislation for the development and regulation of the sector; To serve as a clearing house for all IT procurement and services in the public sector; To ensure that Information Technology resources are readily available to promote Nigerian development; To ensure that Nigeria would benefit maximally, and also contribute meaningfully, to the global solutions and to the challenges of the Information Age; To empower Nigerians to participate in software and IT system development; To improve access to public information for all citizens, bringing transparency o government processes; To establish and develop IT infrastructure and maximize its use nationwide; To stimulate the private sector to become the driving force for IT creativity and productivity and competitiveness; To encourage government and private sector joint venture collaboration in IT development;

To enhance the national security and law enforcement; To develop human capital with emphasis on creating and supporting a knowledge-based economy; To take Internet governance and supervision of the management of the country code top-level domain (cctld.ng) on behalf of all Nigerians.

SIGNIFICANCE OF THE WORK EXPERIENCE

My industrial work experience was a very interesting, challenging, demanding and educative one. The importance of which gave me the basic knowledge of how the corporate world operates. It also gave me the opportunity to put my theoretical knowledge of typing, planning, management, system diagnosis and programming to test. It has also given me the prospects of familiarizing and exposing myself to the needed experience in relating with other people especially those that are older and more experienced than I.

DEPARTMENTS

AND

UNITS

WITHIN

THE

NATIONAL

INFORMATION

TECHNOLOGY DEVELOPMENT AGENCY (NITDA)

Our Departments & Units The National Information Technology Development Agency (NITDA) comprises of six fullfledged departments and five operational units, which are under direct supervision of the Director Generals Office. Professional personnel, with a common goal to ensure the Development of Information Technology in Nigeria, head these departments and units. The six departments are listed below;
Department of Finance and Administration (DOFA)

Department of Software Planning & Technical Research

Department of Standards & Regulations

Department of Strategic Planning & Research

Department of Infrastructure & Capacity Development

Department of Outsourcing

The five units are listed below;

Corporate Affairs Unit

Procurement Unit

Legal Affairs Unit

Inter-Governmental Agency Unit

Internal Audit Unit

CHAPTER 2
LITERATURE REVIEW

I was involved in a lot of activities during my industrial work experience. The first day at work was Wednesday August 1, 2011, I was taken round the department and introduced as the new IT student. I was also taken round the organization to know the important offices within the organization. I was also taken to the server room, and was introduced to the officers in charge of the room. As a new member of staff of the ITSS department, I was given my own ID and password to be able to access the internet for research purpose during working hours.

CHAPTER 3
ACTIVITIES PERFORMED WITHIN ITSS DEPARTMENT

In the Infrastructure and Technical System Support department of the National Information Technology Development Agency, the following activities are being performed;

The department is in charge of the servers in the agency. The department is in charge of repairs of hardware problems on any system within the agency.

The department is also in charge of installing and uninstalling software on any system within the agency, such as; antivirus, Microsoft office, etc.

The department is in charge of providing technical support to the systems within the agency.

The department is also in charge of fixing any problem that has to do with the network, and the agencys website.

The following duties were performed by me; I made photocopies and printed some of the documents needed in the office I received official mails, and delivered them to the DGs office I was called upon occasionally, to attend to some members of staff in other departments that had one problem or the other with their systems. Such problems include; System too slow, System going off occasionally, or to install software on systems. etc. I also attended Cisco training classes occasionally, organised by the agency for IT students and youth corps members, and any other interested persons. I once assisted in the fixing of a printer that the ink was overfloating. Sometimes, I meet some of my colleagues on IT that know some things I dont knw, to explain those things to me, e.g html, cloud computing,teamviewer etc. I also used my leisure time in the office for self development, by downloading online tutorials to understand how to do some things, e.g From this, I was able to create a sample website on my own.

CHAPTER 4
CHALLENGES On a personal level I will say I didnt face much challenges during the cause of the industrial training, because I looked at every challenge as a means of learning. But some of the challenges I faced were;

Some of the staff members complaining about their systems were not patient enough to let me understand what was actually wrong with the system.

In some cases, the system needed to be carried away to my (ITSS) department, but the complainants most times dont want their systems to be carried away from them.

It took about a week before I was given anything to do in the office, I was being given special newcomer treatment, which was really not needed.

Apart from these, I was able to manage very well in all other tasks given to me.

CONCLUSION AND RECOMMENDATIONS

My experience at National Information Technology Development Agency (NITDA) has been worthwhile in which I trained for a period of 9 weeks between 1st of August, 2012 and 28th of September, 2012. I acquired some experience on how things were run in an office environment. I was posted to the Infrastructural and Technical System Support department, which is actually related to my course of study in school. I was still able to gain little IT experience in this department, and was also able to impact the little knowledge I had about computer systems.

APPENDIX

ME IN THE SERVER ROOM

PICTURE OF A SERVER RACK IN THE SERVER ROOM

THE SERVER ROOM

A CPU UNDER REPAIR IN MY OFFICE

REFERENCE

www.nitda.gov.ng