Exchange 2007 Lab Manual

Lab Instructions and Answer Key for Course: 5047B Introduction to Installing and Managing Microsoft Exchange Server
r 2007 SP1
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Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory Service
Table of Contents Lab: Overview of How Exchange Server 2007 and Active Directory Work Together 1 Exercise: Explaining How Exchange Server 2007 and Active Directory Work Together 2
Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory Service 1
Lab: Overview of How Exchange Server 2007 and Active Directory Work Together
After completing this lab, you will be able to explain how Active Directory and Exchange Server 2007 work together. Estimated time to complete this lab: 30 minutes
Lab Setup
You do not need to use any virtual machines for this lab.
Lab Scenario
A. Datum Corporation is a consulting company specializing in enterprise Exchange Server deployments. The corporation has been asked to create high-level designs for deploying Exchange Server 2007 for several customers. The customers submitted their Active Directory configurations to A. Datum. Your job is to plan the Exchange Server deployments. The organizations need to know if they need to make any changes to their Active Directory structure before they can deploy Exchange Server 2007.
Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory
Directory Service
Exercise: Explaining How Exchange Server 2007 and Active Directory Work Together
Instructions
In this exercise, use the following scenarios to prepare the high -level designs for each organization. Designate one of your team members as your teams presenter, and another as your recorder. Be prepared to present your teams solutions to the class. Scenario 1: Tailspin Toys recently completed a buyout of Adventure Works. Both companies use Windows Server 2008 and Active Directory. Because the buyout was only recently completed, Tailspin Toys and Adventure Works each have their own separate Active Directory forest consisting of a single tree. Tailspin Toys has a single domain in its Active Directory forest named tailspintoys.com. Tailspin Toys has two physical locations in Vancouver and Miami. An Active Directory site is configured for each location. Adventure Works also has a single domain in its Active Directory forest named adventureworks.com. Adventure Works has a single physical location in Vancouver. No Active Directory sites have been configured for adventureworks.com. Scenario 2: Woodgrove Bank is a regional bank in the southeastern United States, encompassing five states. The head office is in Miami, and there are state offices in each of the other four states. The domain in Miami is Woodgrove.com. Other states are each in their own child domain. All users in each state log into their own sub-domain. This domain structure was originally a Microsoft Windows NT network that has been upgraded to Windows Server 2003. Scenario 3: Northwind Traders has an Active Directory forest with only one domain named northwindtraders.com. Northwind Traders has three physical locations, each with its own organizational unit in the domain. This network was originally a single physical location and a domain controller was added for each physical location. Active Directory is running with the default configuration, and users occasionally complain about slow logons.
Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory Service 3
Discussion Questions
After the teams have delivered their solutions to the class, answer the following questions: Q What are the components that Exchange Server relies on and which need to be in place? A Exchange Server relies on Active Directory to function properly, such as the required correct placement of domain controllers and global catalog servers. DNS must also be properly implemented to allow Exchange servers and clients to query information for Active Directory. Q For scenario 1, what Active Directory changes should be made? A The two existing Active Directory forests should be merged into a single forest. This enables them to have a single Exchange Server organization with a single global address list. They may also consider migrating into a single domain with multiple OUs, but this would not affect the Exchange Server deployment. Q For scenario 1, what Active Directory sites should be configured? A A site should be configured for each physical location. Three Active Directory sites should be created for Miami, Vancouver Tailspin Toys, and Vancouver Adventure Works. If network links are fast enough, it may be possible to combine both Vancouver locations into a single site. Q For scenario 1, where should deployment of domain controllers and global catalog servers occur? A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The current configuration has a separate domain for each site and should have a domain controller and global catalog server for each site. Q For scenario 2, what Active Directory changes should be made? A No Active Directory changes are required, although consideration could be given to migrating to a single domain. Q For scenario 2, what Active Directory sites should be configured? A A site should be configured for each physical location. Five Active Directory sites should be created for Miami and the four other states.
Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory
Directory Service
Q For scenario 2, where should domain controllers and global catalog servers be deployed? A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The current configuration has a separate domain for each site and should have a domain controller and global catalog server for each site. Q For scenario 3, what Active Directory changes should be made? A No Active Directory changes are required. Q For scenario 3, what Active Directory sites should be configured? A A: A site should be configured for each physical location. Three Active Directory sites should be created. The current slow logon problem is indicative of sites not being configured. Q For scenario 3, where should domain controllers and global catalog servers be deployed? A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The domain controller at each site should also be configured as a global catalog server. Q When scaled out, why does routing become critical? A In a small organization with a single site, routing is relatively unimportant because communication among all of the servers is fast and reliable. In a larger organization, with many physical sites, routing is important. When the large organizations physical sites are poorly implemented, such as when site links are configured with incorrect costs (causing inefficient routing), unnecessary network traffic is created that overwhelms network links. In addition, incorrectly configured routing may result in unreliable message delivery. Q Will your organization need to make changes to your Active Directory configuration before deploying Exchange Server 2007? A Answers will vary. However, in most cases, students will already have a well defined Active Directory structure implemented. This structure will likely have been in place for some time. The most common change would be to refine the sites and site links.
Lab Instructions for Module 2: Installing Exchange Server 2007

Table of Contents Lab 1: Installing Microsoft Exchange Server 2007 Exercise 1: Preparing the Environment for Exchange Server 2007 Exercise 2: Installing Exchange Server 2007 Lab 2: Verifying an Exchange Server 2007 Installation Exercise: Verifying an Exchange Server Installation 1 3 5 6 7
Lab 1: Installing Exchange Server 2007
After completing this lab, you will be able to: Prepare the environment for an Exchange Server 2007 installation. Install Exchange Server 2007.
Estimated time to complete this lab: 40 minutes
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that all virtual machines have been shut down. On 5047B-SYD-LAB, the E drive should be mapped to C:\Program Files\Microsoft Learning\5047\Drives\Exchange2007SP1.iso. It will appear in Windows Explorer as Exchange2007 (E:). If the .iso file is not connected, complete the following steps to connect it: On the host computer, click Start, point to All Programs, point to Microsoft Virtual Server, and then click Virtual Server Administration Website. Under Navigation, click Master Status, and then click 5047B-SYD-LAB. In the context menu, click Edit Configuration. In the CD/DVD area, ensure that the line ISO image Exchange2007Setup.iso is listed. If it is not, complete the following steps.
Under 5047B-SYD-LAB Configuration, click CD/DVD. On the 5047B-SYD-LAB CD/DVD Drive Properties page, click Known image files. In the Fully qualified path to file text box, type C:\Program Files\ Microsoft Learning\5047\Drives\Exchange2007SP1.iso. Click OK.
Note: If you are using a 64 bit host computer, you will need to type c:\Program Files (x86)\Microsoft Learning\5047\Drives\Exchange2007SP1.iso as the path.
To start the lab, start the Microsoft Learning Lab Launcher by double-clicking the 5047B shortcut on the desktop, and clicking Launch beside 5047B-SYD-LAB. After the computer starts, log on using the following credentials: User name: Administrator Password: Pa$$w0rd Domain: NORTHWINDTRADER
Lab Scenario
You are a new messaging administrator for A. Datum Corporation, an enterprise-level organization. A. Datum is planning to upgrade their existing Exchange Server 2003 organization to Exchange Server 2007. However, in preparation for the upgrade, a test environment is being configured to enable the existing messaging administrators to become familiar with the new Exchange Server 2007 features.
Exercise 1: Preparing the Environment for Exchange Server 2007

In this exercise, you will ensure that the environment is ready for a new installation of Exchange Server 2007.
Scenario
A server running Windows Server 2003 has been configured for you in the test lab. Before installing Exchange Server 2007 on the server, you must ensure that it meets the necessary requirements. This should be a typical install, which includes the Mailbox server role, Client Access server role, and Hub Transport server role.
Tasks 1. Verify the operating system meets Exchange Server 2007 requirements. Verify that Internet Information Services (IIS) is not installed. Install the Web Server (IIS) server role. Supporting information View the operating system version in the properties of Computer.
2.
Open the Administrative Tools menu to verify that Internet Information Services (IIS) is not listed.
3.
In Server Manager, add the Web Server (IIS) server role with the following additional role services: ISAPI Extensions Basic Authentication Windows Authentication Digest Authentication Dynamic Content Compression IIS 6 Metabase Compatibility IIS 6 Management Console. In Server Manager, install the Windows PowerShell feature
4.
Install the Windows PowerShell feature. Verify the DNS settings.
5.
Open DNS in Administrative Tools. View the records in _tcp.dc._msdcs.Northwindtraders.com. Verify that that SYD-LAB is a domain controller and that the DNS records for SYD-LAB are present. Open a Command Prompt window and run ipconfig /all. Notice that the server is using 127.0.0.1 as the DNS server. This means it is using itself for DNS.
Tasks 6. Review hardware requirements.
Supporting information In the Properties of Computer, view the processor and memory configuration. This computer has a 32-bit processor and insufficient memory for production deployment. However, this is sufficient for testing purposes. View the available disk space and partition format in the properties of the D drive. There is enough free disk space to install Exchange Server 2007, and the disk is formatted as NTFS. Open Active Directory Users and Computers. In the properties of the domain, raise the domain functional level to Windows Server 2008 functional level. Close Active Directory Users and Computers. Open a Command Prompt window and run D:\setup.com /PrepareAD /OrganizationName:NorthWind Traders. When the setup operation has completed successfully, the command prompt will close automatically.
7.
Review software requirements.
8.
Prepare Active Directory for Exchange Server 2007 installation.
Note: The answers to the labs are on the Student Materials CD.
Exercise 2: Installing Exchange Server 2007

Introduction
In this exercise, you will perform the Exchange Server 2007 installation. Based on the messaging engineers instructions, the first server you are configuring for the test environment is a typical installation.
Tasks Install Microsoft Exchange Server 2007. Supporting information Perform a typical installation of Exchange Server 2007 to C:\Program Files\Microsoft\Exchange Server and accept the default options except: Allow Outlook 2003 clients.
Important: Do not shut down the virtual machine. You will verify the Exchange Server installation in the next lab.
Lab 2: Verifying an Exchange Server 2007 Installation
After completing this lab, you will be able to verify an Exchange Server installation. Estimated time to complete this lab: 40 minutes
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that the 5047B-SYD-LAB virtual machine is running, and log on, using the following: User name: Administrator Password: Pa$$w0rd Domain: NORTHWINDTRADER
Lab Scenario
The messaging engineer has provided you with a design document and server configuration specifications. You need to prepare a Windows Server 2003 computer to install Exchange Server 2007 and then verify the installation.
Exercise: Verifying an Exchange Server 2007 Installation

Introduction
In this exercise, you will verify an Exchange Server 2007 installation. The messaging engineer has left you a series of post-installation verification steps to perform after your default installation is complete. To verify the configuration of your server, you will: View the Exchange Server services. View the Exchange Server folders. Send a test message. Run the Exchange Server Best Practices Analyzer Tool.
Tasks 1. View the Exchange Server services. View the Exchange Server folders. Supporting information Open the Services console. Read the description for each Exchange Server service. Using Windows Explorer, browse to C:\Program Files\ Microsoft\Exchange Server. This list of folders includes ClientAccess, Mailbox, and TransportRoles. The three roles were installed as part of the typical setup. Open the Exchange Management Console. By right-clicking Recipient Configuration, create a new mailbox for the Administrator account. By right-clicking Recipient Configuration, create a new mailbox with a new user account named TestUser and a password of Pa$$w0rd. Using Internet Explorer, open http://SYD-LAB/owa. Log on as TestUser and send a message to Administrator. Close Internet Explorer. Using Internet Explorer, open http://SYD-LAB/owa. Log on as Administrator and read the message from TestUser. Close the test message.
2.
3.
Install and configure a new user mailbox.
4.
Send a test message.
5.
Read the test message.
Tasks 6. Configure the Exchange Server Best Practices Analyzer.
Supporting information Open the Exchange Server Best Practices Analyzer from the Toolbox in the Exchange Management Console. Select the options to not check for updates and not join the Microsoft Customer Experience Improvement Program. The virtual machine does not have Internet connectivity. Run a health check scan and identify it as Post-Installation Test.
7.
Run a scan using the Exchange Server Best Practices Analyzer. View the Exchange Server Best Practices Analyzer report.
8.
After the scan is complete, view the report. Read the Offline address book definition is missing issue on the Critical Issues tab and prevent it from displaying again. View additional information about how to resolve this issue.
Note: The answers to the lab are on the Student Materials CD.
To prepare for the next module

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. 4. 5047B5047B5047B5047B.
Lab Instructions for Module 3: Configuring Mailbox Server Roles

Table of Contents Lab: Configuring Mailbox Servers Exercise 1: Configuring Storage Groups and Database Files Exercise 2: Configuring a Public Folder and Store Referrals 1 3 5
Lab: Configuring Mailbox Servers
After completing this lab, you will be able to configure: Storage groups and database files. Public folders and public-folder replication.
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that all virtual machines have been shut down from the previous exercises. Start the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual machines, and then log on, using the following: User name: Administrator Password: Pa$$w0rd Domain: Adatum
Important: When you start the virtual machines, ensure that you start 5047B-SYDDC1 first and that it is fully started before starting any other virtual machines. If you receive a notification that one or more services failed to start when starting a virtual machine, open the Services console on the virtual machine and ensure that all Microsoft Exchange services that are configured to start automatically are started.
Lab Scenario
You have been asked to install and configure an Exchange server. You are going to add users, so you need to create two databases in separate storage groups. There are different storage requirements for each set of users.
Exercise 1: Configuring Storage Group and Database Files

In this exercise, you will create storage groups and databases by using the Exchange Management Console and the Exchange Management Shell. In addition, you will configure mailbox storage limits.
Scenario
The messaging engineer left instructions indicating that you need to create a storage group and configure a database for the executive group and a storage group and database for the accounting group. The executives database should be configured with no mailbox limits. The accounting groups database should be configured so that the mailbox does not send messages after the mailbox size reaches 100 MB.
Tasks 1. Supporting information On SYD-DC1, open the Exchange Management Console. In the console tree, browse to the Mailbox node under Server Configuration. Create a new storage group on SYD-DC1 named Exec and accept the default file system locations. Create a new mailbox database named ExecMail in the Exec storage group and accept the default file system location. Open the properties of ExecMail. Remove all mailbox limits. Close the Exchange Management Console. Start the Exchange Management Shell. Create the Acct storage group on SYD-DC1 with default options by using the New-StorageGroup cmdlet. Server: SYD-DC1 List the storage groups on SYD-DC1 by using the GetStorageGroup cmdlet. 5. Create a database for the accounting group. Server: SYD-DC1
Create a storage group for the executive group by using the Exchange Management Console.
2.
Create a database for the executive group. Configure no mailbox limits for the executive group.
3.
4.
Create a storage group for the accounting group by using the Exchange Management Shell.
Using the Exchange Management Shell, create the AcctMail mailbox database in the Acct storage group by using the NewMailboxDatabase cmdlet. StorageGroup: SYD-DC1\Acct Name: AcctMail
List the mailbox databases on SYD-DC1 by using the GetMailboxDatabase cmdlet. Server: SYD-DC1
Tasks 6.
Supporting information Configure a warning quota for AcctMail of approximately 80 MB by using the Set-MailboxDatabase cmdlet. IssueWarningQuota: 80MB Configure a prohibit send quota for AcctMail of approximately 100 MB by using the Set-MailboxDatabase cmdlet. ProhibitSendQuota: 100MB ProhibitSendReceiveQuota: unlimited Remove any prohibit send and receive quota. Close the Exchange Management Shell. View the accounting group storage group and mailbox database in the Exchange Management Console. After verifying the configuration changes, mount the AcctMail database and then close the Exchange Management Console.
Use the Exchange Management Shell to configure the database for the accounting group to prohibit sending messages if the mailbox is over 100 MB.
Exercise 2: Configuring a Public Folder and Store Referrals

In this exercise, you will create a new storage group for public folders, create public folders, and replicate public folder contents between two servers.
Scenario
Both the executive group and the accounting group need a public folder to store shared information. To make the public folders fault-tolerant, they must be replicated between two Mailbox servers.
Tasks 1. Create a storage group for public folders on SYD-EX2. Create a new public folder database on SYD-EX2. Create a new public folder for the executive group by using Outlook. Create a new public folder for the accounting group on SYD-DC1 by using the Exchange Management Console. Replicate the Executive and Accounting public folders on SYD-DC1 and SYD-EX2. Supporting information On SYD-EX2, open the Exchange Management Console. Create a new storage group named Replicas on SYD-EX2 using the default file locations. Create a new public folder database named ReplicaDB in the Replicas storage group using the default file system location. Close the Exchange Management Console. On SYD-CL1, log on as Administrator. Open Outlook and create the Executive public folder by using the folder list. On SYD-DC1, start the Exchange Management Console. In the Public Folder Management Console, create a new public folder named Accounting.
2.
3.
4.
5.
Configure the Executive public folder with replicas on SYD-DC1 and SYD-EX2 by using the Public Folder Management Console. Configure the Accounting public folder with replicas on SYDDC1 and SYD-EX2. View the configuration for each folder to verify the replicas by using the Get-PublicFolder cmdlet. Disable public folder referrals on SYD-DC1 by using the Set-PublicFolderDatabase cmdlet. Identity: SYD-DC1\Public Folder Database UseCustomReferralServerList: $true PublicFolderReferralServerList: $null
6.
Disable Public folder referrals on SYD-DC1.
Close the Exchange Management Shell.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B SYD-DC1 to start. 4. In the Lab Launcher, next to 5047B-SYD-CL1, click Launch.
Lab Instructions for Module 4: Managing Recipient Objects

Table of Contents Lab 1: Managing Recipient Objects Exercise 1: Modifying Existing User Mailboxes Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects Exercise 3: Managing Resource Mailboxes Exercise 4: Managing Mailbox Removal 1 3 5 7 8
Lab: Managing Recipient Objects
After completing this lab, you will be able to: Modify existing user mailboxes. Configure new mailboxes and mail-enabled objects. Manage resource mailboxes. Manage mailbox removal.
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that all virtual machines have been shut down from previous exercises. Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines, and then log on to SYD-DC1 using the following: User name: Administrator Password: Pa$$w0rd Domain: Adatum
Lab Scenario
You work for A. Datum, an enterprise-level organization. A. Datum has recently acquired Alpine Ski House. You need to add Alpine Ski House employees to your messaging organization.
To prepare for the lab

To prepare for the lab, complete the following steps. 1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell. 2. At the PS prompt, type New-StorageGroup SalesSG and press ENTER. 3. At the PS prompt, type New-MailboxDatabase SalesDB StorageGroup SalesSG and press ENTER. 4. At the PS prompt, type Mount-Database SalesDB and press ENTER. 5. Close the Exchange Management Shell.
Exercise 1: Modifying Existing User Mailboxes

Scenario
The messaging engineer for your organization has imported some of the mailboxes from Alpine Ski House into your messaging system. However, not all configurations of those mailboxes are complete. The messaging engineer has left you a list of configuration tasks.
Tasks 1. Filter the view to only Alpine Ski House recipients. Supporting information On SYD-DC1, open the Exchange Management Console. Filter the view to see only user mailboxes that are part of the company Alpine Ski House. Move Jo Berry, Cat Francis, and Axel Delgado to the SalesDB mailbox database.
2.
Move the Alpine Ski House sales users to the A. Datum sales mailbox database. Add the generic Sales email address to the Jo Berry account.
3.
Open the properties of Jo Berry. Add the Simple Mail Transfer Protocol (SMTP) address sales@alpineskihouse.com to the Jo Berry account. Open the Exchange Management Shell. Obtain a list of all mailboxes in the Alpine organizational unit by using the Get-Mailbox cmdlet. OrganizationalUnit: Alpine Disable Exchange ActiveSync for all users in the Alpine Ski House by piping the list of mailboxes to the Set-CASMailbox cmdlet. ActiveSyncEnabled: $false Obtain a list of all mailboxes in the SalesDB mailbox database by using the Get-Mailbox cmdlet. Database: SalesDB Enable Exchange ActiveSync for Alpine Ski House users in the SalesDB mailbox database by piping the list of mailboxes to the Set-CASMailbox cmdlet. ActiveSyncEnabled: $true Close the Exchange Management Shell. Use the Exchange Management Console to edit the properties of Marc Boyer and remove all storage quotas.
4.
Disable Exchange ActiveSync for all Alpine Ski House users except users in Sales.
5. Remove storage quotas for the vice-president Marc Boyer.
6.
Enable Outlook Web Access for Marc Boyer.
Edit the properties of Marc Boyer and enable Outlook Web Access.
Tasks 7. Configure Marc Boyers account so that Toby Nixon can send on his behalf and test the functionality
Supporting information Click the Mail Flow Settings tab, click Delivery Options, and then click Properties. Edit the properties of Marc Boyer and give Toby Nixon send on behalf of permissions and then close the Exchange Management Console. Log on to SYD-CL1 as Toby with the password of Pa$$w0rd and start Outlook. Send a message on behalf of Marc Boyer to Administrator. To do this you will need to enable the From field and use Marc Boyers name as the sender. Log on to SYD-CL1 as Administrator to view the message in Outlook. Notice that it indicates the message is from Toby Nixon on behalf of Marc Boyer. Log off of SYD-CL1. On SYD-DC1, in the Exchange Management Console, locate Axel Delgados account. Use the Manage Send As Permission tool to assign permission to Toby Nixon. Log on to SYD-CL1 as Toby with the password of Pa$$w0rd and start Outlook. Send a message as Axel Delgado to Administrator. Log on to SYD-CL1 as Administrator to view the message in Outlook. Notice that it indicates the message is from Axel Delgado even though it was sent by Toby Nixon. Log off of SYD-CL1.
8. Configure Axel Delgados account so that Toby Nixon can send on his behalf and test the functionality
Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects

Scenario
In addition to editing existing mailboxes, the messaging engineer left you a number of tasks for creating new mailboxes and mail-enabled objects. Mailboxes need to be created for the existing Marketing users and one new Marketing user. Additionally, a new contact needs to be created in the Contacts folder. Exchange Server distribution groups also need to be created for the marketing users and contractors. Finally, the Secret Project Exchange server distribution group needs to be modified so that only members of the group can send messages to it.
Tasks 1. Supporting information Use the Recipient Picker Scope option in the New Mailbox Wizard to select all users in the OU. Create the mailboxes in the SYD-DC1\Mailbox Database. 2. Create the new marketing user David Jones. Open the Exchange Management Console. Create a mailbox user named David Jones in the Alpine/Marketing OU with a mailbox in the Mailbox Database. Mail-enable the contact Daniela Guaita in the Alpine/Contractor OU. Use the external email address Daniela@contoso.com. Create a new Exchange Server distribution group by using the AlpineMarketing security group.
Create mailboxes for all users in the Alpine/Marketing organizational unit (OU).
3.
Create a new mail contact for the contractor Daniela Guaita. Mail-enable the AlpineMarketing security group.
4.
5.
Configure the department for all Alpine marketing users.
For all users in the Alpine/Marketing OU, configure the Company as Alpine Ski House and the Department as Marketing by using Active Directory Users and Computers. Use the Exchange Management Console to create a new dynamic distribution group called DynAlpineMarketing in the Alpine/Marketing OU. Include all mailbox users that are in the marketing department of Alpine Ski House. Click Preview to confirm the dynamic distribution group is finding three recipients.
6.
Create a new dynamic distribution group for Alpine marketing users.
7.
Test the dynamic distribution group for Alpine marketing users.
Tasks 8. Modify the DynAlpineMarketing group to allow only members to send messages to the group. Test the ability to send to the DynAlpineMarketing group.
Supporting information Open the properties of DynAlpineMarketing. Click the Mail Flow Settings tab. Using the Message Delivery Restrictions option, configure the list of senders to include only the DynAlpineMarketing group. Log on to SYD-CL1 as Chen with a password of Pa$$w0rd. Use Auto Account Setup to configure Outlook with an Exchange account for Chen. Send a test message to the DynAlpineMarketing distribution group. Close Outlook and log off of SYD-CL1.
9.
Exercise 3: Managing Resource Mailboxes

Scenario
There is a conference room used by Alpine Ski House as a meeting room. In the past, a booking sheet has been hung outside the door of the room. Anyone that wanted to book the room needed to write their booking on the sheet if their desired time was available. You are going to create a resource mailbox for the room and verify that bookings are taken automatically.
Tasks 1. Create a resource mailbox for AlpineMeetingRoom1. Supporting information 2. Configure the room capacity for AlpineMeetingRoom1 as 20 people. Configure AlpineMeetingRoom1 to AutoAccept meeting requests. If necessary, on SYD-DC1, open the Exchange Management Console. Create a new room mailbox named AlpineMeetingRoom1. Open the properties of AlpineMeetingRoom1 and enter a resource capacity of 20.
3.
If necessary, open the Exchange Management Shell. On SYD-DC1, use the Set-MailboxCalendarSettings cmdlet to enable AutoAccept meeting requests for AlpineMeetingRoom1. AutomateProcessing: AutoAccept Use the Get-MailboxCalendarSettings cmdlet to view the Mailbox Calendar settings for AlpineMeetingRoom1. Close the Exchange Management Shell. Log on to SYD-CL1 as Toby. Start Outlook. Book a half-hour meeting with Alpine Meeting Room 1 and Marc Boyer. Log off of SYD-CL1.
4. Book a meeting in AlpineMeetingRoom1.
Exercise 4: Managing Mailbox Removal

Scenario
In the message that the messaging engineer left for you, he requested that you change the default settings for deleted item retention and deleted mailbox retention. He indicated that because your computers running Exchange Server have significant extra disk capacity, he would like to raise deleted item retention to 30 days and deleted mailbox retention to 60 days. Additionally, he would like you to work with Toby Nixon to test the recovery of deleted items and mailboxes.
Tasks 1. Configure deleted item and mailbox retention for all users. Supporting information Configure the following on SYD-DC1\Mailbox Database: 3. Delete and reconnect Toby Nixons mailbox. Deleted item retention: 30 days Deleted mailbox retention: 60 days Do not permanently delete mailboxes and items until the mailbox database has been backed up: enabled
2.
Delete and recover an item from Toby Nixons mailbox.
Log on to SYD-CL1 as Toby. Open Outlook and delete an item from the Inbox and Deleted Items. Recover the deleted item. Close Outlook. On SYD-DC1, disable the Toby Nixon mailbox. Reconnect the Toby Nixon mailbox by matching the user. Verify that the Toby Nixon mailbox is now displayed in the Mailbox container.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B SYD-DC1 to start. 4. In the Lab Launcher, next to 5047B-SYD-CL1, click Launch.
Lab Instructions for Module 5: Managing E-Mail Addresses and Address Lists
Table of Contents Lab 1: Managing E-Mail Addresses and Address Lists Exercise 1: Managing E-Mail Address Policies Exercise 2: Managing Address Lists Exercise 3: Performing Recipient Bulk Management Tasks
1 3 4 5
Lab: Managing E-Mail Addresses and Address Lists
After completing this lab, you will be able to: Manage e-mail address policies. Manage address lists. Perform recipient bulk-management tasks.
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that all virtual machines are shut down from previous exercises. Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines, and then log on to SYD-DC1 using the following: User name: Administrator Password: Pa$$w0rd Domain: Adatum
Lab Scenario
You are a messaging administrator at A. Datum Corporation. Your company has recently acquired Adventure Works and Alpine Ski House. You must configure e-mail address policies for all users, create appropriate address lists, and import users from Adventure Works.
Exercise 1: Managing E-Mail Address Policies

Scenario
Adventure Works and Alpine Ski House will maintain a distinct identity for customers, but some functions, such as accounting, will integrate into A. Datum. To ensure that all e-mail can be received properly, users need to be able to receive e-mail at all domains, but use their own domain as the reply to address.
Tasks 1. Add adventure-works.com as an accepted domain. Supporting information Log on SYD-DC1 as Administrator. Open the Exchange Management Console. In the Hub Transport node of the Organization Configuration work center, add adventure-works.com as an accepted domain. Create an e-mail address policy for Adventure Works users: 3. Add alpineskihouse.com as an accepted domain. Create an e-mail address policy for the Alpine Ski House users. Primary address: first name.last name@adventureworks.com Secondary address: first name.last name@adatum.com
2.
Create an e-mail address policy for Adventure Works users.
Add alpineskihouse.com as an accepted domain.
4.
Create an e-mail address policy for Alpine Ski House users: Primary address: first name.last name @alpineskihouse.com Secondary address: first name.last name@adatum.com
5.
Modify the default e-mail address policy for A. Datum users.
Use the Exchange Management Console to modify the Default Policy e-mail address policy: Primary address: adatum.com Secondary address: adventure-works.com Secondary address: alpineskihouse.com
6.
Verify that addresses were applied to A. Datum users.
In the Exchange Management Console, view the properties for Brian Coxs mailbox and confirm that Brian has an e-mail address for all three domains and Adatum.com is the primary (reply) address.
Exercise 2: Managing Address Lists

Scenario
New address lists and offline address books are necessary to organize the address books for users in the combined organization of A. Datum, Adventure Works, and Alpine Ski House. However, each organization requires a separate address to make it easier to find users in a specific organization. A new offline address book also must be created for those address lists to support sales people with portable computers.
Tasks 1. Create an empty container address list named Companies. Supporting information On SYD-DC1, open the Exchange Management Console. In the Mailbox node of the Organization Configuration work center, create a new address list named Companies with no recipients. Create a new address list Adventure Works in Companies for all recipients with the Company Adventure Works.
2.
Create a new address list for Adventure Works in Companies. Create a new address list for Alpine Ski House in Companies. Verify that the new address books are available in Outlook.
3.
Create a new address list Alpine Ski House in Companies for all recipients with the Company Alpine Ski House. Close the Exchange Management Console. Log on to SYD-CL1 as Administrator and open Outlook. Verify that the address book contains the address lists for Adventure Works and Alpine Ski House. Log off of SYD-CL1. On SYD-DC1, open the Exchange Management Console. Create a new offline address book named Companies with the Adventure Works and Alpine Ski House address lists, and enable distribution through a public folder. Close the Exchange Management Console.
4.
5.
Create a new offline address book for the Adventure Works and Alpine Ski House address lists.
Exercise 3: Performing Recipient Bulk Management Tasks

Scenario
The messaging engineer left you a number of recipient management tasks to complete for the new Adventure Works users: Add a header line to the .csv file exported from the Human Resources (HR) system. Modify the CreateUsersLab.ps1 script and import Adventure Works users from a .csv file. Set the Company attribute for all users in the Adventureworks OU. Define mailbox limits for all users in the Adventure Works company.
Tasks 1. Add a header line to a .csv file. Supporting information Open E:\Labfiles\Users.csv in Notepad. Add a header line that describes the fields in each line. 2. Modify the CreateUsersLab.ps1 script to import Adventure Works users from a .csv file. FirstName LastName Password Company
Save the changes to Users.csv and close Notepad. Open D:\Labfiles\CreateUsersLab.ps1 in Notepad. Modify CreateUsersLab.ps1 as required to: Configure the database as SYD-DC1\Mailbox Database. Configure the user principal name domain as adatum.com. Place users in the Adventureworks OU. Configure the .csv file to be D:\Labfiles\Users.csv. Configure the $sp variable to be based on the password property of each user from the csv file. Configure the user principal name (UPN) as firstname@adatum.com. Configure first name and last name. Configure the alias as the combination of first name and last name with no space between the names. Configure the display name as the combination of first name and last name with a space in between the names.
Save the changes to CreateUsersLab.ps1 and close Notepad. Open the Exchange Management Shell. Run D:\Labfiles\CreateUsersLab.ps1.
3.
Run CreateUsers.msh to import Adventure Works ps1s.
Tasks 4.
Supporting information Query a list of users in the Adventureworks OU by using the Get-User cmdlet. OrganizationalUnit: Adventureworks Configure the users with the company name Adventure Works by piping the list of users to the Set-User cmdlet. Company: Adventure Works
Set the Company attribute for all users in the Adventureworks OU.
5.
Define mailbox limits for all users in the Adventure Works company.
Query the list of mailboxes in the Adventureworks OU by using the Get-Mailbox cmdlet. OrganizationalUnit: Adventureworks Define mailbox limits by piping the list of mailboxes to the Set-Mailbox cmdlet. IssueWarningQuota 50MB ProhibitSendQuota 75MB
6.
Verify the configuration of Adventure Works users.
Open the Exchange Management Console. View the properties of the recipient Alice and confirm they are correct.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B SYD-DC1 to start. 4. In the Lab Launcher, next to 5047B-SYD-EX2, click Launch. 5. In the Lab Launcher, next to 5047B-SYD-CL1, click Launch.
Lab Instructions for Module 6: Managing Client Access

Table of Contents Lab 6: Managing Client Access Exercise 1: Managing Mobile Device Connectivity Exercise 2: Managing Outlook Web Access 1 3 5
Lab: Managing Client Access
After completing this lab, you will be able to: Manage mobile device connectivity. Manage Outlook Web Access.
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines. Log on to SYD-DC1 as Administrator with the password Pa$$w0rd. Log on to SYD-CL1 as Administrator with the password Pa$$w0rd.
Lab Scenario
The messaging engineer has left you a configuration task for the A. Datum sales users. To provide the maximum flexibility for sales people to select how they access mailboxes, you are to provide them with access by using Exchange ActiveSync. Additionally, you are configuring an Outlook Web Access demonstration.
Exercise 1: Managing Mobile Device Connectivity

In this exercise, you will configure Exchange ActiveSync on SYD-DC1 to provide mailbox access by synchronizing with a mobile device. Additionally, you will test Exchange ActiveSync by using a simulated mobile device.
Scenario
The messaging engineer has left you several requirements for configuring Exchange ActiveSync: Configure the external URL. Prevent attachments larger than 1 megabyte (MB) from synchronizing to mobile devices. Test the wiping of a mobile device to ensure it is working properly.
Tasks 1. Supporting information Use Internet Information Services (IIS) Manager to disable SSL for the Microsoft-Server-ActiveSync virtual directory. Open the Exchange Management Console. Configure an external URL for the Microsoft-Server-ActiveSync virtual directory, using this URL: http://SYD-DC1.adatum.com/Microsoft-Server-ActiveSync Create a new mailbox policy for Exchange ActiveSync clients. 4. Configure Toby Nixon to use the Sales Policy. 5. Connect to Exchange ActiveSync. Mailbox policy name: Sales Policy Allow non-provisionable devices Allow attachments to be downloaded to device Require password
Disable SSL for Exchange ActiveSync. Configure an external URL for the MicrosoftServer-ActiveSync virtual directory. Create a new Exchange ActiveSync mailbox policy.
2.
3.
Configure a maximum attachment size of 1,024 kilobytes (KB). Open the properties of Toby Nixon. Configure Toby Nixon to use the Sales Policy. Close the Exchange Management Console. Open the Professional emulator. Use the File menu to add the simulated network card. Wait until the emulator finishes booting, click Start and then click Settings to configure the emulator network card, using the following information: Programs that automatically connect to the Internet: My Work Network (found under Settings\Connections\Connections\ Advanced\Select Networks) IP address: 10.10.0.50 Subnet mask: 255.255.0.0 Default gateway: 10.10.0.1 DNS: 10.10.0.10
Tasks 5. (continued)
Supporting information Open ActiveSync. Configure Exchange ActiveSync, using the following information: Server: SYD-DC1.adatum.com SSL: Disabled User name: Toby Password: Pa$$w0rd Domain: adatum Save the password Prompt if device is unused for 24 hours
Configure calendar synchronization for all past items. Configure e-mail synchronization for all previous items. Prompt if device is unused for 24 hours. Configure an Exchange ActiveSync PIN of 1234. Close Exchange ActiveSync. On SYD-DC1, open Internet Explorer and connect to Outlook Web Access, using the following: URL: https://SYD-DC1.adatum.com/owa User: Gregory Password: Pa$$w0rd
6.
Test Exchange ActiveSync features.
7. Wipe Toby Nixons device.
Create a new message for Toby. Wait for the PocketPC to synchronize. Read the new message. Reply to the message on the Pocket PC. In Outlook Web Access, create a new appointment between Toby and Gregory. In the PocketPC, accept the meeting request. On SYD-DC1, open the Exchange Management Console and view the mailboxes. Clear the device for Toby Nixon. Wait for the emulator to synchronize. Close the PocketPC emulator. Verify that the administrator receives an e-mail that the device has been wiped.
Exercise 2: Managing Outlook Web Access

In this exercise, you will configure Outlook Web Access on SYD-DC1 to provide mailbox access through a Web browser. Additionally, you will test Windows SharePoint Services and Windows Files Shares integration.
Scenario
The messaging engineer has left you several requirements for configuring Outlook Web Access: Configure forms-based authentication to require only a user name. Disable direct file access for public computers. Block access to bitmap (*.bmp) image files. Allow remote access to file servers.
Tasks 1. Configure forms-based authentication for Outlook Web Access. Supporting information 2. Configure Windows SharePoint Services and Windows Files Shares integration. 3. Send test messages with attachments. Open the Exchange Management Console. Open the properties of owa (Default Web Site) on the Outlook Web Access tab. Configure forms-based authentication for user name only. Reset IIS as recommended in the warning message. Open the properties of owa (Default Web Site) on the Outlook Web Access tab. Disable direct file access for public computers. Remove .bmp files and image/bmp files from the allow list of file attachments for private computers. Add .bmp files to the block list for file attachments. Configure Unknown servers as allowed for Remote file access. Open Outlook Web Access and log on as Gregory with a password of Pa$$w0rd. Send a message: To: Toby Subject: Word Document Attachment: \\SYD-DC1\Corpdata\ExpenseReport.doc To: Toby Subject: BMP File Attachment: \\SYD-DC1\Corpdata\Image.bmp
Send a message:
Close Internet Explorer.
Tasks 4. Test Windows SharePoint Services and Windows Files Shares integration from a public computer.
Supporting information Open Outlook Web Access and log on as Toby with a password of Pa$$w0rd. Select This is a public or shared computer. Open the Word Document message. Attempt to save ExpenseReport.doc. Open ExpenseReport.doc as a Web page. Close Internet Explorer. Open Outlook Web Access and log on as Toby with a password of Pa$$w0rd. Select This is a private computer. Open the Word Document message. Attempt to save the Report.doc. Open the BMP File message. Attempt to save Image.bmp. Open Documents in a remote location. Location: \\WPG-DC1\Fileshare Attempt to open Image.bmp. Close Internet Explorer.
5.
Test Windows SharePoint Services and Windows Files Shares integration from a private computer.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B SYD-DC1 to start. 4. In the Lab Launcher, next to 5047B-SYD-EX2, click Launch. 5. In the Lab Launcher, next to 5047B-SYD-CL1, click Launch. 6. In the Lab Launcher, next to 5047B-SYD-RTR, click Launch.
Lab Instructions for Module 7: Managing Message Transport

Table of Contents Lab: Managing Message Transport and Handling 1 Exercise 1: Troubleshooting Local Message Delivery 3 Exercise 2: Troubleshooting Remote Message Delivery 5 Exercise 3: Troubleshooting Message Transport 7
Lab: Managing Message Transport and Handling
After completing this lab, you will be able to troubleshoot: Local message delivery Remote message delivery Message transport
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that the SYD-DC1, SYD-EX2, SYD-CL1, and SYD-RTR virtual machines are started. On SYD-DC1 and SYD-EX2, log on as Administrator with the password Pa$$w0rd. On SYD-CL1, log on as Gregory with the password Pa$$w0rd.
Lab Scenario
A. Datum Corporation has two different locations. Part of your job as a messaging administrator is to troubleshoot the organizations communication problems when they occur.
Exercise 1: Troubleshooting Local Message Delivery

In this exercise, you will troubleshoot message delivery within a single Active Directory site.
Scenario
As a messaging administrator for A. Datum Corporation, you are responsible for resolving trouble tickets related to messaging that the help desk cannot resolve. You have been assigned two trouble tickets: A trouble ticket from earlier today indicates that the user Gregory cannot send messages to Arlene. An additional trouble ticket from a few minutes ago indicates that messages are not being delivered from any users on the SYD-DC1 server.
The principal tasks for this exercise are as follows: Send a test mail message. Locate the message. Resolve delivery problem number 1. Locate the message. Resolve delivery problem number 2. Verify delivery.
Supporting information 2. On SYD-DC1, see if the message is in a queue. On SYD-EX2, see if the message is in a queue. Verify the message left the client computer. Enable message notifications to the Hub Transport server. On SYD-DC1, open the Exchange Management Shell and run d:\5047\Labfiles\Mod7Ex1-SYDDC1.ps1. Close the Exchange Management Shell. On SYD-CL1, open Outlook. Send a test message to Arlene. Open the Exchange Management Console on SYD-DC1. Open the Queue Viewer. Open the Exchange Management Console on SYD-EX2. Open the Queue Viewer. On SYD-CL1, in Outlook, view Gregorys Outbox and verify that the test message has left the client computer. On SYD-DC1, open Services. Start the service responsible for notifying the Hub Transport server role when new messages are available for pickup. Close Services.
Tasks 1. Send a message from Gregory to Arlene.
3.
4.
5.
Tasks 6. Verify the message has left the client computer. Locate the message.
Supporting information On SYD-CL1, refresh the Outbox.
7.
On SYD-EX2, refresh the Queue Viewer. On SYD-DC1, refresh the Queue Viewer. Use the Messages tab to verify the message on SYD-DC1 is your message. On SYD-DC1, open a Command Prompt window. Ping 10.10.0.12 (SYD-EX2). Close the Command Prompt window. On SYD-CL1, log off as Gregory. On SYD-CL1, log on as Arlene. Start Outlook to verify if Exchange is available. On SYD-EX2, open Services. Start the service responsible for allowing user mailbox connections. Close Services. Force SYD-DC1 to retry delivery to SYD-EX2. On SYD-CL1, Start Outlook and verify there is a new message in Arlenes Inbox. Log off of SYD-CL1.
8.
Test connectivity to SYD-EX2.
9.
Repair mail delivery to SYD-EX2.
10. Verify message delivery.
Exercise 2: Troubleshooting Remote Message Delivery

In this exercise, you will troubleshoot message delivery between Active Directory sites.
Scenario
The SYD-EX2 server has recently been moved to a branch office in another part of Sydney. The network links are slow enough that the second location is configured as a separate Active Directory site. You have just been assigned a trouble ticket indicating that Gregory in the main location is unable to send messages to Arlene in the new branch office. The principal tasks for this exercise are: Send a message. Troubleshoot message delivery. Verify message delivery.
Supporting information On SYD-EX2, open the Exchange Management Shell and run setexecutionpolicy unrestricted to configure the Windows PowerShell execution policy to allow you to run unsigned scripts from a network location. Run \\SYD-DC1\D$\5047\Labfiles\Mod7Ex2-SYDEX2.ps1. Close the Exchange Management Shell. Wait a couple of minutes for the changes to take affect. Log on to SYD-CL1 as Gregory. Use Outlook on SYD-CL1 to send a message from Gregory to Arlene. Close Outlook. On SYD-DC1, use message tracking to find the message. Use Queue Viewer to view queue errors. Verify network connectivity to SYD-EX2. Run the Mail Flow Troubleshooter. Start the necessary stopped service that is preventing message delivery outside the Active Directory site. Force the stalled queue to retry. Run the Mail Flow Troubleshooter. Verify the configuration of the SMTP Receive connector on SYD-EX2.
Tasks 1. Send a message from Gregory to Arlene.
2. Troubleshoot message delivery. 3. Resolve the first problem. 4. Troubleshoot message delivery.
Tasks 5. Resolve the second problem. Verify message delivery.
Supporting information Modify the necessary configuration on the SMTP Receive connector.
6.
Log on as to SYD-CL1 as Arlene with a password of Pa$$w0rd. Start Outlook and check for a message from Gregory in the Inbox.
Exercise 3: Discussion: Troubleshooting Message Transport

In this exercise, you will develop a procedure for troubleshooting message delivery.
Scenario
The messaging engineer for your organization has asked you to develop a troubleshooting process that can be used to resolve mail delivery problems. Other messaging administrators will use the process you devise.
Discussion Questions
Use the following to develop your troubleshooting process: Q What are the tasks that should be involved in the troubleshooting process? In what order should these tasks be performed? A The following are the tasks listed in the order that they should be performed: Accurately determine the scope of the problem. Use message tracking to locate an undelivered message. Determine what the message flow should be. Use queue error messages to determine potential problem resolutions. Use the Mail Flow Troubleshooter to determine potential problem resolutions. Resolve the problem.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B SYD-DC1 to start. 4. In the Lab Launcher, next to 5047B-SYD-EX2, click Launch.
Lab Instructions for Module 8: Managing Availability, Backup, and Recovery

Table of Contents Lab 1: Managing Backup and Recovery Exercise 1: Restoring Data Using the Recovery Storage Group 1 3
Lab: Managing Backup and Recovery
After completing this lab, you will be able to: Restore data using the recovery storage group.
Estimated time to complete this lab: 45 minutes.
Lab Setup
For this lab, you will use the available virtual machine environment. Before you begin the lab, you must: Ensure that the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual machines are started. On SYD-DC1 and SYD-EX2, log on as Administrator with the password Pa$$w0rd. On SYD-CL1, log on as Gregory with the password Pa$$w0rd.
Lab Scenario
A. Datum Corporation is experiencing various data corruption problems. The messaging engineer has left you instructions about how to resolve them.
Exercise 1: Restoring Data Using the Recovery Storage Group

In this exercise, you will restore data by using the recovery storage group.
Scenario
The Vice President of Finance has accidentally hard deleted several messages in her Inbox, when intending to hard delete only one message. Because the message is hard deleted, it cannot be recovered by using Microsoft Office Outlook. You are going to restore the most recent backup to a recovery storage group and recover all the messages.
Tasks 1. Populate Arlenes mailbox Perform an offline copy backup of the mailbox database Supporting information 3. Delete a message. 4. Create a recovery storage group. 5. Copy the database files. On SYD-CL1, log on as Gregory and send an email with the subject Message before backup to Arlene On SYD-EX2, dismount the Mailbox Database. Copy the files from D:/Program Files/Microsoft/Exchange Server/Mailbox/First Storage Group to C:/MDBBackup. Mount the Mailbox Database. On SYD-CL1, open Outlook. Delete the test message from Arlenes Inbox. Delete the test message from Deleted Items. Close Outlook. On SYD-EX2, open the Database Recovery Management tool. Identify the task as Recovery Storage Group. Specify SYD-EX2 as the server. Specify SYD-DC1 as the domain controller. Create a recovery storage group for First Storage Group. Copy all of the files in the C:\MDBBackup folder to the recovery storage group folder located in D:/Program Files/Microsoft/Exchange Server/Mailbox/First Storage Group. Mount Mailbox Database in the recovery storage group. Merge mailbox contents for Arlene Huff. On SYD-CL1, open Outlook Verify the test message has been restored to Arlenes Inbox. Log off SYD-CL1.
2.
6.
Merge the mailbox data.
7.
Verify successful message recovery

1. On the host computer, click Start, point to All Programs, point to Microsoft Virtual Server, and then click Virtual Server Administration Website. 2. Under Navigation, click Master Status. For each virtual machine that is running, click the Virtual Machine Name, and, in the context menu, click Turn off Virtual Machine and Discard Undo Disks. Click OK.
Lab Instructions for Module 9: Maintaining the Messaging System

Table of Contents Lab: Maintaining the Messaging System Exercise: Determining the Information Necessary for Change Management Requests 1 3
Lab: Maintaining the Messaging System
After completing this lab, you will be able to maintain the messaging system. Estimated time to complete this lab: 40 minutes.
Lab Scenario
A. Datum Corporation has recently completed a review of its messaging system. Based on this review, the following recommendations were made: Recommendation 1: Install the latest service pack for Exchange Server 2007 on all servers. No software updates have been performed on the existing Exchange servers since the initial installation. There are now a number of security updates that must be applied. Several new features are available in the latest service pack that you believe will be useful for your users. Recommendation 2: Add a Mailbox server role in the Sydney location. A. Datum Corporation has just purchased another company. The existing Exchange servers are running near capacity and cannot handle the addition of the users from the newly purchased company. To accommodate the new users, a new Mailbox server must be added. Recommendation 3: Expand the existing disk space on the server SYD-EX2. The mailbox database on SYD-EX2 is used by the executives of A. Datum Corporation. There are no mailbox limits on these users because they often need to retrieve old correspondence. To accommodate the growing database, larger disks must be installed in SYD-EX2.
Exercise: Determining the Information Necessary for Change Management Requests

In this exercise, you will determine what information needs to be gathered for change management requests.
Lab Setup
This lab is a paper-based lab that does not require the use of virtual machines. Use the change request job aid to determine what information needs to be gathered for each of these changes.
Note: Open the job aid Change Request located on the Student Materials CD.
Lab Answer Key for Module 2: Installing Exchange Server 2007
Table of Contents Lab 1: Installing Microsoft Exchange Server 2007 Exercise 1: Preparing the Environment for Exchange Server 2007 Exercise 2: Installing Exchange Server 2007 Lab 2: Verifying an Exchange Server 2007 Installation Exercise: Verifying an Exchange Server Installation
1 1 4 5 5
Lab 1: Installing Microsoft Exchange Server 2007

Exercise 1: Preparing the Environment for Exchange Server 2007
To start the lab, start the Microsoft Learning Lab Launcher by double-clicking the 5047B shortcut on the desktop, and clicking Launch beside 5047B-SYD-LAB. After the virtual machine starts, log on using the following credentials: User name: Administrator Password: Pa$$w0rd Domain: NORTHWINDTRADER
Task 1: Verify the Operating System

1. Click Start, right-click Computer, and then click Properties. 2. On the System page, in the Windows Edition section, verify that the operating system is compatible with Exchange Server 2007 SP1. 3. Close the System page.
Task 2: Verify that Internet Information Services (IIS) is not installed

1. Click Start and point to Administrative Tools. 2. Read the list of Administrative Tools. Verify that IIS Manager is not listed.
Task 3: Install the Web Server (IIS) server role

1. Click Start, point to Administrative Tools, and click Server Manager. 2. In Server Manager, click Roles. 3. In the Roles pane, click Add Roles. 4. On the Before You Begin page, click Next. 5. On the Select Server Roles page, select the Web Server (IIS) check box. In the Add Roles Wizard dialog box, click Add Required Features, then click Next. 6. On the Web Server (IIS) page, click Next. 7. On the Select Role Services page, select the following check boxes and then click Next. ISAPI Extensions Basic Authentication Windows Authentication Digest Authentication
Dynamic Content Compression IIS 6 Metabase Compatibility IIS 6 Management Console
8. On the Confirm Installation Selections page, click Install. 9. On the Installation Results page, click Close.
Task 4: Install the Windows PowerShell Feature

1. Server Manager, click Features, and then click Add Features. 2. On the Add Features page, select the Windows PowerShell check box and then click Next. 3. On the Confirm Installation Selections page, click Install. 4. On the Installation Results page, click Close.
Task 5: Verify DNS Settings

1. Click Start, point to Administrative Tools, and then click DNS. 2. In the left pane, expand SYD-LAB, expand Forward Lookup Zones, expand _msdcs.northwindtraders.com, expand dc, and then click _tcp. Notice that SYDLAB is a domain controller and the DNS records are properly recorded. 3. Close DNS Manager. 4. Click Start, and then click Command Prompt. 5. Type ipconfig /all and press ENTER. Notice that the server is using 127.0.0.1 as the DNS server. This means it is using itself for DNS. 6. Close the Command Prompt window.
Task 6: Review Hardware Requirements

1. Click Start, right-click Computer, and then click Properties. In the System section, verify that this computer has a 32-bit processor. The computer also has insufficient memory for production deployment. However, this is sufficient for testing purposes. 2. Close the System page. 3. Click Start, and then click Computer. 4. Right-click Local Disk (C:), and then click Properties. On the General tab, you can see that there is enough free disk space to install Exchange Server 2007, and that the disk is formatted as NTFS. 5. Click OK and close Computer.
Task 7: Review Software Requirements

1. Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2. Right-click Northwindtraders.com, and then click Raise domain functional level. 3. In the Raise domain functional level dialog box, under Select an available domain functional level, click Windows Server 2008 and then click Raise. 4. In the Raise Domain Functional Level dialog boxes, click OK twice. 5. Close Active Directory Users and Computers.
Task 8: Prepare the Active Directory directory for Exchange Server 2007 Installation
1. Click Start, and click Command Prompt. 2. Type D:\setup.com /PrepareAD /OrganizationName:Northwind Traders, and press ENTER. 3. Close the command prompt when complete.
Exercise 2: Installing Exchange Server 2007

Task 1: Install Microsoft Exchange Server 2007
1. Click Start, click Run, type D:\setup.exe, and then click OK. 2. Steps 1, 2, and 3 are unavailable because they are complete. If the components were not installed, the steps provide links to download the necessary software. 3. Click Step 4: Install Microsoft Exchange. The installation begins by copying files. 4. Click Next to begin Exchange Server 2007 Setup. 5. Click I accept the terms in the license agreement and click Next. 6. Click No to disable error reporting and then click Next. You are disabling error reporting because your virtual machine does not have access to the Internet. 7. Click Typical Exchange Server Installation,and click Next. 8. Click Yes to configure Exchange Server for Outlook 2003 and earlier clients, and then click Next. A readiness check takes place to ensure that Exchange is ready to be installed on the server. This will take several minutes to complete. 9. Click Install. The installation begins. This will take about 25 minutes to complete. 10. Click Finish. In the Microsoft Exchange Server 2007 dialog box, click OK. The Exchange Management Console opens by default. A list of finalization steps is displayed for each Exchange Server role installed on this computer. 11. Click OK to acknowledge that the Exchange server is unlicensed. 12. Close the Exchange Management Console. 13. Click Close and Yes to exit Exchange Server 2007 Setup. You are not obtaining the critical updates for Exchange Server 2007 because the virtual machine does not have Internet connectivity.
Lab 2: Verifying an Exchange Server 2007 Installation

Exercise: Verifying an Exchange Server Installation
Task 1: View the Exchange Server services
1. Click Start, point to Administrative Tools, and then click Services. 2. Scroll down in the list of services and click the Microsoft Exchange Active Directory Topology service. Read the description of the service. 3. For each remaining Exchange Server service, highlight the service and read the description. Take note of which services are running and which are not. 4. Close Services.
Task 2: View the Exchange Server folders

1. Click Start and click Computer. 2. In the left pane, browse to C:\Program Files\Microsoft\Exchange Server. This list of folders includes ClientAccess, Mailbox, and TransportRoles. These three roles were installed as part of the typical setup. 3. In the left pane, click TransportRoles. These folders are used by the Hub Transport server role. 4. Close Windows Explorer.
Task 3: Install and configure a new user mailbox

1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. Click OK to acknowledge that the server is unlicensed. 3. In the left pane, click Recipient Configuration. Notice that no mailboxes are created by default. 4. Right-click Recipient Configuration, and then click New Mailbox. 5. Click Next to accept the User Mailbox option. 6. Click Existing user, click Add, select Administrator, and click OK. 7. Click Next. 8. On the Mailbox Settings page, click Browse and then click OK to accept the default mailbox database. Click Next to accept the mailbox settings. 9. Click New to create the new mailbox. 10. Click Finish.
11. Right-click Recipient Configuration, and then click New Mailbox. 12. Click Next to accept the User Mailbox option. 13. Click Next to accept the New User option. 14. In the First name box, type TestUser. 15. In the User logon name box, type TestUser. 16. In the Password and Confirm password boxes, type Pa$$w0rd. 17. Click Next to create the new user. 18. On the Mailbox Settings page, click Browse and then click OK to accept the default mailbox database. Click Next to accept the mailbox settings. 19. Click New to create the new mailbox. 20. Click Finish. 21. Close the Exchange Management Console.
Task 4: Send a test message

1. Click Start, point to All Programs, and then click Internet Explorer. 2. In the Address bar, type https://SYD-LAB/owa and press ENTER. 3. Select In the future, do not show this warning and click OK. 4. Click Continue to the website (not recommended) to proceed. 5. Log on as Northwindtrader\TestUser with a password of Pa$$w0rd. 6. Click OK to accept the default Outlook Web Access settings. 7. Click New to create a new message. 8. In the To box, type Administrator. 9. In the Subject box, type Test Message, and then click Send. 10. Close Internet Explorer.
Task 5: Read the test message

1. Click Start, point to All Programs, and then click Internet Explorer. 2. In the Address bar, type https://SYD-LAB/owa and press ENTER. 3. Click Continue to the website (not recommended) to proceed. 4. Log on as Northwindtrader\Administrator with a password of Pa$$w0rd.
5. Click OK to accept the default Outlook Web Access settings. 6. Double-click the message from TestUser to read it. 7. Close the message from TestUser by clicking the x in the upper right-hand corner of the window. 8. Close Internet Explorer.
Task 6: Configure the Exchange Server Best Practices Analyzer

1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. Click OK to acknowledge that the server is unlicensed. 3. In the left pane click Toolbox. 4. In the center pane, double-click Best Practices Analyzer. 5. Click Do not check for updates on startup. This is done because your virtual machine does not have access to the Internet. 6. Click I dont want to join the program at this time. This is done because your virtual machine does not have access to the Internet. 7. Click Go to Welcome screen.
Task 7: Run a scan using the Exchange Server Best Practices Analyzer
1. Click Select options for a new scan. 2. Click Connect to the Active Directory server. 3. In the Enter an identifying label from this scan box, type Post Installation Test. 4. Review the options, and then click Start scanning.
Task 8: View the Exchange Server Best Practices Analyzer report

1. When the scan is complete, click the View a report of this Best Practices scan link. 2. On the Critical Issues tab, click Offline address book definition is missing. This gives you the option to get information about how to fix the problem or hide the message. 3. Click Tell me more about his issue and how to resolve it. This opens the Microsoft Exchange Server Best Practices Analyzer Help and gives specific information about why the warning appeared and how to resolve the issue. 4. Close Exchange Server Best Practices Analyzer Help. 5. Close the Exchange Server Best Practices Analyzer Tool.

1. For each running virtual machine, close the Virtual Machine Remote Control window. 2. In the Close box, select Turn off machine and discard changes. Click OK. 3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch.
Lab Answer Key for Module 3: Configuring Mailbox Server Roles
Table of Contents Lab: Configuring Mailbox Servers Exercise 1: Configuring Storage Groups and Database Files Exercise 2: Configuring a Public Folder and Store Referrals
1 1 3
Lab: Configuring Mailbox Servers

Exercise 1: Configuring Storage Groups and Database Files
Task 1: Create a storage group for the executive group by using the Exchange Management Console
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. If necessary, in the console tree, expand Server Configuration, and then click Mailbox. 3. If necessary, in the result pane, click SYD-DC1. 4. In the action pane, click New storage group. 5. In the Storage Group Name box, type Exec and press TAB. Notice that the default location for these files is E:\Program Files\Microsoft\Exchange Server\Mailbox\Exec. The wizard automatically creates the Exec folder. 6. Click New to accept the default location. 7. Read the Completion status. The command was successful. Notice that the Exchange Management Shell command for this action is listed. 8. Click Finish.
Task 2: Create a database for the executive group

1. In the work pane, right-click Exec, and then click New Mailbox Database. 2. In the Mailbox database name box, type ExecMail and press TAB. Notice that the default path is E:\Program Files\Microsoft\Exchange Server\Mailbox\Exec\Execmail.edb. 3. Click New. 4. Read the Completion status. The command was successful. Notice that the Exchange Management Shell command for this action is listed. 5. Click Finish. Notice that ExecMail appears under the Exec storage group in the work pane.
Task 3: Configure no mailbox limits for the executive group

1. In the work pane, right-click ExecMail, and then click Properties. 2. Click the Limits tab. Notice that limits are set for the executive group. 3. Clear the Issue warning at (KB) option. 4. Clear the Prohibit send at (KB) option.
5. Clear the Prohibit send and receive at (KB) option. 6. Click OK. You have now removed all mailbox limits from the executive groups mailbox database. 7. Close the Exchange Management Console.
Task 4: Create a storage group for the accounting group by using the Exchange Management Shell
1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell. 2. Type New-StorageGroup Acct Server SYD-DC1, and then press ENTER. This creates a storage group named Acct with the default options. 3. Type Get-StorageGroup Server SYD-DC1, and then press ENTER. This displays all of the storage groups on SYD-DC1.
Task 5: Create a database for the accounting group

1. Type New-MailboxDatabase StorageGroup SYD-DC1\Acct Name AcctMail and then press ENTER. 2. Type Get-MailboxDatabase Server SYD-DC1 and then press ENTER. This displays all of the mailbox databases on SYD-DC1. Notice that AcctMail is created in the Acct storage group.
Task 6: Configure the database for the accounting group to prohibit sending messages if the mailbox is over 100 MB
1. Type Set-MailboxDatabase AcctMail IssueWarningQuota 80MB and then press ENTER. 2. Type Set-MailboxDatabase AcctMail ProhibitSendQuota 100MB and then press ENTER. 3. Type Set-MailboxDatabase AcctMail ProhibitSendReceiveQuota unlimited and then press ENTER. 4. Close the Exchange Management Shell. 5. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 6. If necessary, in the console tree, expand Server Configuration, and then click Mailbox. 7. If necessary, in the result pane, click SYD-DC1. 8. If necessary, in the work pane, expand Acct.
9. In the work pane, right-click AcctMail, and then click Properties. 10. Click the Limits tab and then read the settings. These settings are based on the commands you ran using the Exchange Management Shell. Click Cancel. 11. Right-click AcctMail and then click Mount Database. 12. Close the Exchange Management Console.
Exercise 2: Configuring a Public Folder and Store Referrals

Task 1: Create a storage group for public folders on SYD-EX2
1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. If necessary, in the console tree, expand Server Configuration, and then click Mailbox. 3. In the result pane, click SYD-EX2. 4. In the action pane, click New storage group. 5. In the Storage Group Name box, type Replicas, and then click New. 6. Read the Completion status, and then click Finish.
Task 2: Create a new public folder database on SYD-EX2

1. In the work pane, right-click Replicas, and then click New Public Folder Database. 2. In the Public folder database name box, type ReplicaDB, and then click New. 3. Read the Completion status, and then click Finish. 4. If necessary, press F5 to refresh the screen to see ReplicaDB. 5. Close the Exchange Management Console.
Task 3: Create a new public folder for the executive group by using Microsoft Office Outlook
1. On SYD-CL1, log on as Administrator with a password of Pa$$w0rd. 2. Click Start, and then click E-mail. 3. At the bottom of the left pane, click the Folder List icon, and then expand Public Folders\All Public Folders. Notice that there are no existing public folders. 4. Right-click All Public Folders, and then click New Folder.
5. In the Name box, type Executive, and then click OK. If necessary, expand All Public Folders to view the new folder. 6. In the left pane, right-click Executive, and then click Properties. Notice that there is no tab available to configure replication frequency or destinations. 7. Click Cancel and close Outlook.
Task 4: Create a new public folder for the accounting group on SYD-DC1 by using the Exchange Management Console
1. On SYD-DC1, in the Exchange Management Console, click Toolbox and then double-click Public Folder Management Console. 2. Click Default Public Folders, right-click Default Public Folders and then click New Public Folder. 3. In the Name field, type Accounting and click New. Click Finish.
Task 5: Replicate the Executive and Accounting public folders on SYDDC1 and SYD-EX2
1. Right-click Accounting, and click Properties. 2. On the Replication tab, click Add. 3. Click ReplicaDB and click OK. Click OK. 4. Open the Exchange Management Shell. Type Get-PublicFolder \Executive. Notice that replicas exist on both the Public Folder Database and ReplicaDB.
Task 6: Disable Public Folder Referrals

1. Type Set-PublicFolderDatabase SYD-DC1\Public Folder Database UseCustomReferralServerList:$true CustomReferralServerList $null and press ENTER. This disables public folder referrals on SYD-DC1. 2. Type exit and press ENTER.
Lab Answer Key for Module 4: Managing Recipient Objects
Table of Contents Lab 1: Managing Recipient Objects Exercise 1: Modifying Existing User Mailboxes Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects Exercise 3: Managing Resource Mailboxes Exercise 4: Managing Mailbox Removal
1 1 4 7 9
Lab 1: Managing Recipient Objects

To prepare for the lab
To prepare for the lab, complete the following steps. 1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell. 2. At the PS prompt, type New-StorageGroup SalesSG and press ENTER. 3. At the PS prompt, type New-MailboxDatabase SalesDB StorageGroup SalesSG and press ENTER. 4. At the PS prompt, type Mount-Database SalesDB and press ENTER. 5. Close the Exchange Management Shell.
Exercise 1: Modifying Existing User Mailboxes

Task 1: Filter the view to only Alpine Ski House recipients
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. If necessary, in the console tree, expand Recipient Configuration, and then click Mailbox. 3. In the result pane, click Create Filter. 4. In the first drop-down list, select Company. 5. In the rightmost text box, type Alpine Ski House, and then click Apply Filter.
Task 2: Move the Alpine Ski House sales users to the A. Datum sales mailbox database
1. Click Axel Delgado, and then hold down the CTRL key while you click Cat Francis and Jo Berry. 2. In the Action pane, click Move Mailbox. 3. Click Browse, click SalesDB, click OK, and then click Next. 4. Click Next to accept skipping the mailbox if there are corrupted messages. 5. Click Next to accept moving the mailboxes immediately. 6. Read the Summary and click Move. 7. Read the Completion Summary and then click Finish.
Task 3: Add the generic Sales e-mail address to the Jo Berry account
1. Right-click Jo Berry, and then click Properties.
2. Click the E-Mail Addresses tab, and then click Add. 3. In the E-mail Address box, type Sales@alpineskihouse.com, and then click OK. 4. Click OK to save the changes to Jo Berry.
Task 4: Disable Exchange ActiveSync for all Alpine Ski House users except users in Sales
1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell. 2. Type Get-Mailbox OrganizationalUnit Alpine | Set-CASMailbox ActiveSyncEnabled $false and then press ENTER. 3. Type Get-Mailbox Database SalesDB | Set-CASMailbox ActiveSyncEnabled $true and then press ENTER. 4. Close the Exchange Management Shell.
Task 5: Remove storage quotas for the vice-president Marc Boyer

1. Right-click Marc Boyer, and then click Properties. 2. Click the Mailbox Settings tab, click Storage Quotas, and then click Properties. 3. Under Storage quotas, clear Use mailbox database defaults, and then click OK.
Task 6: Enable Microsoft Office Outlook Web Access for Marc Boyer
Click the Mailbox Features tab, click Outlook Web Access, and then click Enable.
Task 7: Configure Marc Boyers account so that Toby Nixon can send on his behalf and test the functionality
1. Click the Mail Flow Settings tab, click Delivery Options, and then click Properties. 2. Under Grant this permission to, click Add, click Toby Nixon, and then click OK. 3. Click OK to close the Delivery Options dialog box. 4. Click OK to close the Marc Boyer Properties dialog box. 5. Log on to SYD-CL1 as Toby with a password of Pa$$w0rd. 6. Click Start and then click E-mail. This starts Outlook. 7. Click New to create a new mail message. 8. Click the Options tab and then click Show From. 9. Click From, click Marc Boyer, and then click OK. 10. In the To box, type Administrator.
11. In the Subject box, type Test Message, and then click Send. 12. Log off SYD-CL1. 13. Log on SYD-CL1 as Administrator with a password of Pa$$w0rd. 14. Click Start and click E-mail. 15. In the Inbox pane, click the message from Marc Boyer and then read the message in the reading pane. Notice that it indicates the message is from Toby Nixon on behalf of Marc Boyer. 16. Log off of SYD-CL1.
Task 8: Configure Axel Delgados account so that Toby Nixon can send on his behalf and test the functionality
1. On SYD-DC1, in the Exchange Management Console, in the result pane, right-click Axel Delgado, and then click Manage Send As Permission. This option is available only with Exchange Server 2007 SP1. 2. Click Add, type Toby, click Find Now, click OK, and then click Manage. Click Finish. 3. Log on to SYD-CL1 as Toby with a password of Pa$$w0rd. 4. Click Start and then click E-mail. This starts Outlook. 5. Click New to create a new e-mail message. 6. Click the Options tab and then click Show From. 7. Click From, click Axel Delgado, and then click OK. 8. In the To box, type Administrator. 9. In the Subject box, type Test Message, and then click Send. 10. Log off of SYD-CL1. 11. Log on to SYD-CL1 as Administrator with a password of Pa$$w0rd. 12. Click Start and click E-mail. 13. In the Inbox pane, click the message from Axel Delgado and then read the message in the reading pane. Notice that it indicates the message is from Axel Delgado even though it was sent by Toby Nixon. 14. Log off of SYD-CL1.
Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects

Task 1: Create mailboxes for all users in the Alpine/Marketing organizational unit (OU)
1. On SYD-DC1, in the Exchange Management Console, right-click Mailbox, and then click New Mailbox. 2. Click Next to accept the default user mailbox. 3. Click Existing users, and then click Add. 4. In the Select User Adatum.com dialog box, click Scope, and then click Modify Recipient Picker Scope. 5. In the Recipient Picker Scope dialog box, click Browse, expand Alpine, and then click Marketing. Click OK twice. 6. Press CTRL + A to select all of the users, click OK, and then click Next. This new Exchange Server 2007 SP1 feature enables you to create mailboxes for multiple users at one time. 7. On the Mailbox Settings page, click Browse. Click Mailbox Database on SYDDC1 and click OK. Click Next. 8. Click New to create the mailboxes, and then click Finish.
Task 2: Create the new marketing user David Jones

1. If necessary, in the console tree, expand Recipient Configuration, and then click Mailbox. 2. Right-click Mailbox, and then click New Mailbox. 3. Click Next to accept the default option of User Mailbox. 4. Click Next to accept the default option of New user. 5. Beside Organizational unit, click Browse. In the Select Organizational Unit dialog box, expand Alpine and click Marketing. Click OK. 6. Enter the following information for the new user and then click OK: First name: David Last name: Jones User logon name (User Principal Name): David Password: Pa$$w0rd
7. Click Next.
8. On the Mailbox Settings page, click Browse. Click Mailbox Database on SYDDC1 and click OK. Click Next. 9. Read the Summary and then click New to create the Active Directory user and mailbox. 10. Click Finish.
Task 3: Create a new mail contact for the contractor Daniela Guaita
1. In the console tree, under Recipient Configuration, click Mail Contact. 2. Right-click Mail Contact, and then click New Mail Contact. 3. Click Existing contact, click Browse, click Daniela Guaita, and then click OK. 4. Click Next. 5. To set the e-mail address, click Edit. 6. In the E-mail address box, type Daniela@contoso.com and then click OK. 7. Click Next. 8. Read the Configuration Summary, and then click New. 9. Read the Completion Summary, and then click Finish.
Task 4: Mail-enable the AlpineMarketing security group

1. In the console tree, under Recipient Configuration, click Distribution Group. 2. Right-click Distribution Group, and then click New Distribution Group. 3. Click Existing group, click Browse, click AlpineMarketing, and then click OK. 4. Click Next. 5. Click Next to accept the default Group Information. 6. Read the Configuration Summary, and then click New. 7. Read the Completion Summary, and then click Finish.
Task 5: Configure the department for all Alpine marketing users

1. Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2. In the console tree, expand Adatum.com, expand Alpine, and then click Marketing. 3. Click Tony Wang, and then hold down the SHIFT key while you click Jose Lugo. 4. Right-click the selection, and then click Properties.
5. Click the Organization tab, select the Department option, and then type Marketing in the Department box. 6. Select the Company option, type Alpine Ski House in the Company box, and then click OK. 7. Close Active Directory Users and Computers.
Task 6: Create a new dynamic distribution group for Alpine marketing users
1. In the Exchange Management Console, right-click Distribution Group, and then click New Dynamic Distribution Group. 2. Beside Organizational unit, click Browse. In the Select Organizational Unit dialog box, expand Alpine and click Marketing. Click OK. 3. In the Name field, type DynAlpineMarketing and then click Next. 4. Click The following specific types, click Users with Exchange mailboxes, and then click Next. 5. In the Step 1: Select condition(s) box, select the recipient is in a Department option. 6. In the Step 2: Edit the condition(s) box, click specified, type Marketing, click Add, and then click OK. 7. In the Step 1: Select conditions box, select the recipient is in a Company option. 8. In the Step 2: Edit the condition(s) box, click specified, type Alpine Ski House, click Add, and then click OK.
Task 7: Test the dynamic distribution group for Alpine marketing users
1. Click Preview. There should be two recipients listed. 2. Click OK, and then click Next. 3. Read the Configuration Summary, and then click New. 4. Read the Completion Summary, and then click Finish.
Task 8: Modify the DynAlpineMarketing group to allow only members to send messages to the group
1. On SYD-DC1, in the Exchange Management Console, right-click DynAlpineMarketing, and then click Properties. 2. Click the Mail Flow Settings tab, click Message Delivery Restrictions, and then click Properties. 3. Under Accept messages from, click Only Senders in the following list.
4. Click Add, scroll down and click DynAlpineMarketing, and then click OK. 5. Click OK to close the Message Delivery Restrictions dialog box. 6. Click OK to close the DynAlpineMarketing Properties dialog box.
Task 9: Test the ability to send to the DynAlpineMarketing group

1. Log on to SYD-CL1 as Tony with a password of Pa$$w0rd. 2. Click Start, and then click E-mail. 3. Click Next in the Outlook 2007 Startup page. 4. Click Next to accept the default option configuring an e-mail account. 5. On the Auto Account Setup page, ensure that Tony@Adatum.com is displayed as the E-mail Address and then click Next. 6. After the account is configured, click Finish. 7. Click OK to accept the default configuration for user name. 8. On the Privacy Options page, remove all check marks and then click OK. 9. In the Sign up for Microsoft Update page, click I dont want to use Microsoft Update and click Finish. 10. In the Microsoft Office Outlook dialog box, select No. 11. Maximize the Outlook window. 12. Click New 13. In the To box, type DynAlpineMarketing. 14. In the Subject box, type Test Dynamic Group, and click Send. This message is received by Tony because he is included in the query that the dynamic distribution group performs. It may take a few moments for the message to arrive.
Exercise 3: Managing Resource Mailboxes

Task 1: Create a resource mailbox for AlpineMeetingRoom1
1. On SYD-DC1, in the Exchange Management Console, under Recipient Configuration, click Mailbox. Click Remove Filter. 2. Right-click Mailbox, and then click New Mailbox. 3. On the Introduction page, click Room Mailbox. Click Next. 4. On the User Type page, click New user and then click Next. 5. In the Organizational unit box, click Browse, click Adatum.com/Alpine and click OK.
6. In the First name box, type AlpineMeetingRoom1. 7. In the User logon name box, type AlpineMeetingRoom1. Click Next. 8. On the Mailbox Setting page, click Browse, click OK, and then click Next. 9. Read the Configuration Summary and then click New. 10. On the Completion page, click Finish.
Task 2: Configure the room capacity for AlpineMeetingRoom1 as 20 people

1. Right-click AlpineMeetingRoom1 and then click Properties. 2. Click the Resource Information tab. 3. In the Resource capacity box, type 20 and then click OK.
Task 3: Configure AlpineMeetingRoom1 to AutoAccept meeting requests

1. Start the Exchange Management Shell. 2. Type Set-MailboxCalendarSettings AlpineMeetingRoom1 AutomateProcessing AutoAccept, and then press ENTER. 3. Type Get-MailboxCalendarSettings AlpineMeetingRoom1, and then press ENTER. 4. Close the Exchange Management Shell.
Task 4: Book a meeting in AlpineMeetingRoom1

1. Log on to SYD-CL1 as Toby with the password of Pa$$w0rd. 2. Click Start and then click E-mail to open Outlook. 3. In the left pane, click Calendar. 4. On the Actions menu, click New Meeting Request. 5. Click the To button. 6. Click Marc Boyer and then click the Required button. Click OK. 7. Click the Rooms button, click AlpineMeetingRoom1, click the Rooms button, and then click OK. 8. In the Subject box, type Test Meeting. 9. Configure the Start time for two hours ahead of the current time. Use the current date. 10. Configure the End time to be one-half of an hour, or 30 minutes, later. 11. Click Send.
12. In the left pane, click Mailbox Toby Nixon in the Mail Folders list. Notice that the AlpineMeetingRoom1 has auto accepted the request. It may take a few moments for the new message to arrive. 13. Log off of SYD-CL1.
Exercise 4: Managing Mailbox Removal

Task 1: Configure deleted item and mailbox retention for all users
1. On SYD-DC1, in Exchange Management Console, expand Server Configuration, and then click Mailbox. 2. Right-click Mailbox Database, and then click Properties. 3. Click the Limits tab. 4. In the Keep deleted items for (days) box, type 30. 5. In the Keep deleted mailboxes for (days) box, type 60. 6. Click the check box next to Do not permanently delete items until the database has been backed up and then click OK.
Task 2: Delete and recover an item from Toby Nixons mailbox

1. Log on to SYD-CL1 as Toby with a password of Pa$$w0rd. 2. Click Start, and then click E-mail. 3. In the Inbox pane, right-click the first message, and then click Delete. 4. In the left pane, right-click Deleted items and then click Empty Deleted Items Folder. Click Yes. 5. Click the Tools menu, and then click Recover Deleted Items. 6. Click the Select All button, and then click Recover Selected Items button. The deleted items appear in Deleted Items folder. 7. Close Outlook.
Task 3: Delete and reconnect Toby Nixons mailbox

1. On SYD-DC1, in the Exchange Management Console, expand Recipient Configuration, and then click Mailbox. 2. In the result pane, right-click Toby Nixon, and then click Disable. 3. Click Yes to confirm removing the mailbox from the Toby Nixon account. 4. In the console tree, under Recipient Configuration, click Disconnected Mailbox. 5. In the result pane, right-click Toby Nixon and then click Connect.
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6. Click Next to accept the mailbox type of User Mailbox. 7. To the right of Matching user, click Browse. 8. Click Toby Nixon, and then click OK. 9. Click Next. 10. Read the Configuration Summary, and then click Connect. 11. Read the Completion Summary, and then click Finish. 12. Under Recipient Configuration, click Mailbox and then verify that the Toby Nixon mailbox is displayed.
Lab Answer Key for Module 5: Managing E-Mail Addresses and Address Lists
Table of Contents Lab 1: Managing E-Mail Addresses and Address Lists Exercise 1: Managing E-Mail Address Policies Exercise 2: Managing Address Lists Exercise 3: Performing Recipient Bulk Management Tasks
1 1 3 6
Lab 1: Managing E-Mail Addresses and Address Lists

Exercise 1: Managing E-Mail Address Policies
Task 1: Add adventure-works.com as an accepted domain
1. Log on SYD-DC1 as Administrator with a password of Pa$$w0rd. 2. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 3. In the console tree, expand Organization Configuration, and then click Hub Transport. 4. Click the Accepted Domains tab. 5. In the action pane, click New Accepted Domain. 6. In the Name box, type Adventure Works. 7. In the Accepted Domain box, type adventure-works.com. 8. Click New to accept the default of an authoritative domain. 9. Read the Completion information, and then click Finish.
Task 2: Create an e-mail address policy for Adventure Works users

1. Click the E-mail Address Policies tab. 2. In the action pane, click New E-mail Address Policy. 3. In the Name box, type Adventure Works. 4. Click The following specific types, select Users with Exchange mailboxes, and then click Next. 5. In the Step 1: Select conditions box, select Recipient is in a Company. 6. In the Step 2: Edit the condition(s) box, click the specified link. 7. Type Adventure Works, click Add, and then click OK. 8. Click Next. 9. In the E-mail Addresses page, click Add. 10. In the SMTP E-mail Address dialog box, click First name.last name (john.smith). Click Select accepted domain for e-mail address, and then click Browse. 11. Click Adventure Works, and then click OK twice. 12. Click Next. 13. Click Next to apply the e-mail address policy immediately.
14. Read the Configuration Summary, and then click New to create and apply the e-mail address policy. 15. Read the Completion Summary, and then click Finish.
Task 3: Add alpineskihouse.com as an accepted domain

1. In the action pane, click New Accepted Domain. 2. In the Name box, type Alpine Ski House. 3. In the Accepted Domain box, type alpineskihouse.com. 4. Click New to accept the default of an authoritative domain. 5. Read the Completion Summary, and then click Finish.
Task 4: Create an e-mail address policy for the Alpine Ski House users
1. Click the E-mail Address Policies tab. 2. In the action pane, click New E-mail Address Policy. 3. In the Name box, type Alpine Ski House. 4. Click The following specific types, select Users with Exchange mailboxes, and then click Next. 5. In the Step 1: Select conditions box, select Recipient is in a Company. 6. In the Step 2: Edit the condition(s) box, click the specified link. 7. Type Alpine Ski House, click Add, and then click OK. 8. Click Next. 9. In the E-mail Addresses page, click Add. 10. In the SMTP E-mail Address dialog box, click First name.last name (john.smith). Click Select accepted domain for e-mail address, and then click Browse. 10. Click Alpine Ski House, and then click OK twice. 11. Click Next. 12. Click Next to apply the e-mail address policy immediately. 13. Read the Configuration Summary, and then click New to create and apply the e-mail address policy. 14. Read the Completion Summary, and then click Finish.
Task 5: Modify the default e-mail address policy for A. Datum users
1. In the result pane, double-click Default Policy. 2. Click Next twice to access the E-mail Addresses page. 3. Click Add, and then click First name.last name (john.smith). 4. Click Select accepted domain for e-mail address, and then click Browse. 5. Click Adventure Works, and then click OK twice. 6. Click Add, and then click First name.last name (john.smith).. 7. Click Select accepted domain for e-mail address, and then click Browse. 8. Click Alpine Ski House, and then click OK twice. 9. Click Next. 10. If necessary, click Immediately, and then click Next. 11. Read the Configuration Summary, and then click Edit. 12. Read the Completion Summary, and then click Finish.
Task 6: Verify that addresses were applied to A. Datum users

1. In the console tree, expand Recipient Configuration, and then click Mailbox. 2. In the result pane, right-click Brian Cox, and then click Properties. 3. Click the E-mail Addresses tab, and then confirm that Brian has an e-mail address for all three domains and Adatum.com is the primary (reply) address. 4. Click Cancel and then close the Exchange Management Console.
Exercise 2: Managing Address Lists

Task 1: Create an empty container mail list named Companies
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. In the console tree, expand Organization Configuration, click Mailbox, and then click the Address Lists tab. 3. In the action pane, click New Address List. 4. In the Name box, type Companies. 5. In the Container box, accept the default value of \. 6. Under Include these recipient types, click None, and then click New. 7. Read the Completion Summary, and then click Finish.
Task 2: Create a new address list for Adventure Works in Companies

1. In the action pane, click New Address List. 2. In the Name box, type Adventure Works. 3. Click the Browse button, click Companies, and then click OK. 4. Under Include these recipient types, click All recipient types, and then click Next. 5. In the Step 1: Select condition(s) box, select Recipient is in a Company. 6. In the Step 2: Edit the condition(s) box, click specified. 7. In the Specify Company dialog box, type Adventure Works, click Add, and then click OK. 8. Click Next. 9. Click Next to schedule this change Immediately. 10. Read the Configuration Summary, and then click New. 11. Read the Completion Summary, and then click Finish.
Task 3: Create a new address list for Alpine Ski House in Companies
1. In the action pane, click New Address List. 2. In the Name box, type Alpine Ski House. 3. Click the Browse button, click Companies, and then click OK. 4. Under Include these recipient types, click All recipient types, and then click Next. 5. In the Step 1: Select condition(s) box, select recipient is in a Company. 6. In the Step 2: Edit the condition(s) box, click specified. 7. In the Specify Company dialog box, type Alpine Ski House, click Add, and then click OK. 8. Click Next. 9. Click Next to schedule this change Immediately. 10. Read the Configuration Summary, and then click New. 11. Read the Completion Summary, and then click Finish. 12. Close the Exchange Management Console.
Task 4: Verify that the new address books are available in Microsoft Office Outlook
1. On SYD-CL1, log on as Administrator with a password of Pa$$w0rd. 2. Click Start, and then click E-mail. 3. Click the Tools menu, and then click Address Book. 4. Under Address Book, click the down arrow to display the options. You can see that under All Address Lists, the Companies container is listed and it includes the address lists Adventure Works and Alpine Ski House. 5. Close all open windows and log off SYD-CL1.
Task 5: Create a new offline address book for the Adventure Works and Alpine Ski House address lists
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. If necessary, in the console tree, expand Organization Configuration, click Mailbox, and then click the Offline Address Book tab. 3. In the action pane, click New Offline Address Book. 4. In the Name box, type Companies. 5. Click Browse, select SYD-DC1, and then click OK. 6. Clear the Include the default Global Address List check box. 7. Select Include the following address lists. 8. Click Add, expand Companies, click Adventure Works, and then click OK. 9. Click Add, expand Companies, click Alpine Ski House, and then click OK. 10. Click Next. 11. Select Enable public folder distribution and click Next. 12. Read the Configuration Summary, and then click New. 13. Read the Completion Summary, and then click Finish. 14. Close the Exchange Management Console.
Exercise 3: Performing Recipient Bulk Management Tasks

Task 1: Add a header line to a .csv file
1. Click Start, point to All Programs, click Accessories, and then click Notepad. 2. Click the File menu, click Open. 3. Change the Files of Type to All Files. 4. Browse to D:\5047\Labfiles\Users.csv, and then click Open. 5. At the top of the file, replace Add Header Here with FirstName,LastName,Password,Company. This header is used by the Import-CSV cmdlet to name each column of imported information. These names then can be referenced to view and manipulate information. 6. Click the File menu, and then click Save. 7. Close Notepad.
Task 2: Modify the CreateUsersLab.ps1 script to import Adventure Works users from a .csv file
1. Click Start, point to All Programs, click Accessories, and then click Notepad. 2. Click the File menu, click Open. 3. Change the Files of Type to All Files. 4. Select D:\5047\Labfiles\CreateUsersLab.ps1, and then click Open. 5. In Section 1, define $db as SYD-DC1\Mailbox Database. 6. In Section 1, define $upndom as adatum.com. 7. In Section 1, define $ou as Adventureworks. 8. In Section 1, define $csvFile as D:\5047\Labfiles\Users.csv. 9. In Section 4, replace all instances of property1 with firstname. 10. In Section 4, replace all instances of property2 with lastname. 11. In Section 4, replace property3 with password. 12. Click the File menu, and then click Save. 13. Close Notepad.
Task 3: Run CreateUsers.msh to import Adventure Works users

1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell. 2. Type d:\5047\Labfiles\CreateUsersLab.ps1 and then press ENTER.
Task 4: Set the Company attribute for all users in the Adventureworks OU
Type Get-User -OrganizationalUnit Adventureworks | Set-User -Company Adventure Works and then press ENTER.
Task 5: Define mailbox limits for all users in the Adventure Works company
1. Type Get-Mailbox OrganizationalUnit Adventureworks | Set-Mailbox IssueWarningQuota 50MB ProhibitSendQuota 75MB and then press ENTER. 2. Close the Exchange Management Shell.
Task 6: Verify the configuration of Adventure Works users

1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. If necessary, expand Recipient Configuration, and then click Mailbox. 3. Right-click Alice, and then click Properties. 4. On the General tab, confirm that: Alice is in the Adventureworks OU. Alices mailbox is on SYD-DC1\Mailbox Database. The alias for Alice is Alice.
5. Click the Organization tab and then confirm that the Company is configured as Adventure Works. 6. Click Cancel and then close the Exchange Management Console.
Lab Answer Key for Module 6: Managing Client Access
Table of Contents Lab 6: Managing Client Access Exercise 1: Managing Mobile Device Connectivity Exercise 2: Managing Outlook Web Access
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Lab 6: Managing Client Access

Exercise 1: Managing Mobile Device Connectivity
Task 1: Disable SSL for Exchange ActiveSync
1. On SYD-DC1, click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager. 2. In Internet Information Services (IIS) Manager, expand SYD-DC1 (ADATUM\administrator), expand Sites, expand Default Web Site, and then click Microsoft-Server-ActiveSync. 3. In the center pane, double-click SSL settings. 4. Clear the Require SSL check box, and click Apply. Close Internet Information Services (IIS) Manager.
Note: SSL is not being used in this exercise because the mobile device emulator does not trust the certification authority for the Adatum domain. ActiveSync cannot use SSL unless the device trusts the certificate on the server used for SSL. Additional software is required to import trusted root certificates in Windows mobile. Windows Mobile automatically trusts certificates issued by a third-party certification authority.
Task 2: Configure an external URL for the Microsoft Server ActiveSync virtual directory
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. In the console tree, expand Server Configuration, and then click Client Access. 3. In the result pane, click SYD-DC1. 4. In the work pane, click the Exchange ActiveSync tab. 5. Right-click Microsoft-Server-ActiveSync, and then click Properties. 6. In the External URL box, type http://SYD-DC1.adatum.com/Microsoft-ServerActiveSync and then click OK. Then click OK again to acknowledge the warning.
Task 3: Create a new Exchange ActiveSync mailbox policy

1. In the console tree, expand Organization Configuration, and then click Client Access. 2. Create a new Exchange ActiveSync mailbox policy, using the following steps: a. In the action pane, click New Exchange ActiveSync Mailbox Policy. b. In the Mailbox policy name box, type Sales Policy. c. Select the Allow non-provisionable devices option. This allows devices that cannot be configured automatically. d. Confirm that the Allow attachments to be downloaded to device option is selected. This option is required for mobile devices to synchronize attachments and store them locally on the device. e. Select the Require password box, and then click New. f. Read the Completion summary, and then click Finish.
3. Right-click Sales Policy, and then click Properties. 4. On the Sync Settings tab, select the Maximum attachment size (KB) option, and enter 1024. 5. In the Include past e-mail items list, click One Week. 6. On the Device tab, clear the Allow camera and Allow Internet sharing for the device check boxes. Click OK.
Task 4: Configure Toby Nixon to use Sales Policy

1. In the console tree, expand Recipient Configuration, and then click Mailbox. 2. In the result pane, right-click Toby Nixon, and then click Properties. 3. Configure the Sales Policy for Toby Nixon, using the following steps: a. Click the Mailbox Features tab, click Exchange ActiveSync, and then click Properties in the Toby Nixon Properties dialog box. b. In the Exchange ActiveSync Properties dialog box, click Browse. c. Select Sales Policy, and then click OK. d. Click OK twice to save and apply the changes. 4. Close the Exchange Management Console.
Task 5: Connect to Exchange ActiveSync

1. On SYD-DC1, click Start, point to All Programs, click Windows Mobile 6 SDK, click Standalone Emulator Images, and then under US English, click Professional.
2. Configure the emulator network card, using the following steps: a. In the Windows Mobile 6 Professional window, on the File menu, click Configure. b. On the Network tab, select the Enable NE2000 PCMCIA network adapter and bind to check box, and then click OK. c. Wait until the emulator finishes booting. In Windows Mobile 6 Professional, click Start, and then click Settings. d. Click the Connections tab, and then click Network Cards. e. On the Configure Network Adapters page, under My network card connects to, click The Internet. f. Double-click NE2000 Compatible Ethernet Driver.
g. Click Use specific IP address, and then type 10.10.0.50 as the IP address, 255.255.0.0 as the subnet mask, and 10.10.0.1 as the default gateway. h. On the Name Servers tab, type 10.10.0.10 as the DNS server address. Click OK three times. Close the Settings window. 3. In Windows Mobile 6 Professional , click Start, click Programs, and then click ActiveSync. 4. Configure Exchange ActiveSync, using the following steps: a. Read the Exchange ActiveSync information, and then click the Set up your device to sync with it link. b. In the Server Address box, type SYD-DC1.adatum.com and then remove the check box next to This server requires an encrypted (SSL) connection. Click OK. c. Click Next. d. In the User name box, type Toby. e. In the Password box, type Pa$$w0rd. f. In the Domain box, type Adatum.
g. Select the Save password check box, and then click Next. 5. Configure Calendar synchronization using the following steps: a. In the Choose the data you wish to synchronize box, click Calendar, and then click Settings. b. In the Synchronize only the past list, click All, and then in the upper-right corner, click OK. 6. Configure e-mail synchronization, using the following steps:
a. In the Choose the data you wish to synchronize box, click E-Mail, and then click Settings. b. In the Download the past list, click All, and then in the upper-right corner, click OK. c. Confirm that the four check boxes are selected, and then click Finish. 5. In the ActiveSync dialog box, click OK. 6. In the Update Required dialog box, click OK. 7. In the Password box and the Confirm box, type 1234, and then click OK in the top right corner. 8. After synchronization is complete, click the X in the upper-right corner to close Exchange ActiveSync. 9. Close the Programs window.
Task 6: Test Exchange ActiveSync features

1. Open Internet Explorer and connect to https://syd-dc1.adatum.com/owa. 2. Click Continue to this website (not recommended). 3. Log on as Adatum\Gregory using the password Pa$$w0rd. 4. Click OK to accept the default language and time settings. 5. Create a new message for Toby, using the following steps: a. Click New, and then in the To field, type Toby, and then press CTRL+K to resolve the name. b. In the Subject line, type Test Message from Gregory. c. In the message body, type Testing mobile messaging, and then click Send. 6. On Windows Mobile 6 Professional, wait a minute and then notice the animated Synchronization arrows indicating that the device is synchronizing automatically. Synchronization was triggered by the messages arrival in Tobys mailbox. Wait for the mobile device to complete synchronization. 7. At the bottom of the Today screen, view the notification stating that a new message has arrived from Gregory. 8. Click View and read the message. 9. Reply to the message, using the following steps: a. Click Reply at the bottom of the message window. b. In the message body, type Test Reply, and then click Send.
c. Wait until the device finishes synchronizing, and then in Outlook Web Access, click the Check Messages icon or press F5 to refresh the screen, and then confirm that the message from Toby was received. 10. Create a new appointment, using the following steps: a. In Outlook Web Access, click Calendar, and then click New. b. Click Scheduling Assistant, and then in the Select Attendees column, under Gregory Weber, type Toby. c. On the Appointment tab, in the Subject line, type Management Meeting. d. In the Location box, type Executive Meeting Room. e. Select a time in the next week for the meeting. f. Click Send.
11. Accept the meeting request, using the following steps: a. In Windows Mobile 6 Professional, wait for the device to synchronize. b. Open the devices Inbox if it is not already open. After the Inbox is in sync, click the meeting request at the top of the message list. c. Click Accept at the bottom of the Messaging window, ensure that Send the response now is selected, and then click OK. d. Click OK in the upper-right corner to close the message. e. Click the X in the upper-right corner to close the Inbox.
Task 7: Wipe Toby Nixons device

1. On SYD-DC1, in the Exchange Management Console, under Recipient Configuration, click Mailbox. 2. In the result pane, click Toby Nixon. 3. In the action pane, click Refresh. 4. In the action pane, click Manage mobile device. 5. On the Manage Mobile Device page, click Perform a remote wipe to clear mobile device data, and then click Clear. 6. In the Microsoft Exchange warning message, click Yes, and then click Finish. 7. In Windows Mobile 6 Professional, wait for the device to synchronize. You can also force synchronization by opening Exchange ActiveSync and then clicking Sync. Confirm that the device is wiped. If the device goes blank, it is rebooting after performing the remote wipe. 8. On the Windows Mobile 6 Professional window File menu, click Exit.
9. In the Device Emulator dialog box, click No. 10. On SYD-DC1, open Internet Explorer and connect to https://syd-dc1/owa. On the Certificate Error page, click Continue to this website (not recommended). 11. Log on as adatum\Administrator using the password Pa$$w0rd. 12. Click OK. Verify that the administrator received an email indicating that Toby Nixons mobile device has been wiped.
Exercise 2: Managing Outlook Web Access

Task 1: Configure forms-based authentication for OWA
1. In the Exchange Management Console, if required, expand Server Configuration, and then click Client Access. 2. On the Outlook Web Access tab, right-click owa (Default Web Site), and then click Properties. 3. Click the Authentication tab, and under Use forms based authentication, click User name only. 4. Click the Browse button, click Adatum.com, and then click OK. 5. Click OK to save the changes. 6. Click OK to acknowledge the warning. 7. Click Start, click Command Prompt. At the command prompt, type iisreset /noforce, and then press ENTER. If you receive a response that the Internet services were successfully restarted, close the command prompt. If you receive a response that the Internet services were stopped but failed to start, type iisreset /start and press ENTER. Verify that the services started and close the command prompt.
Task 2: Configure Windows SharePoint Services and Windows Files Shares integration
1. In the Exchange Management Console, on the Outlook Web Access tab, right-click owa (Default Web Site) and then click Properties. 2. Click the Public Computer File Access tab and then clear te Enable direct file access check box. 3. Click the Private Computer Files Access tab and then click the Customize button for direct file access. 4. Click the Allow button. 5. Select .bmp and then click the red x. 6. Select image/bmp and then click the red x. 7. Click OK.
8. Click the Block button. 9. In the Enter the file extensions for which you want to block, one at a time box, type .bmp, click Add, and then click OK.
Note: In cases where there is a conflict between file access management settings, the following precedence applies. Allow overrides Block and Force Save. Block overrides Force Save. For example, if .doc files are configured as a blocked file type and an allowed file type, .doc files will be allowed.
10. Click OK to close the Direct File Access Settings dialog box. 11. Click the Remote File Servers tab, and then under Unknown Servers, select Allow. 12. Click OK to close the owa (Default Web Site) Properties dialog box.
Task 3: Send Test Messages with Attachments

1. Open Internet Explorer, and connect to https://syd-dc1.adatum.com/owa. 2. Click Continue to this Website (not recommended). 3. Click This is a public or shared computer. 4. Log on as Gregory with a password of Pa$$w0rd. The domain name is not required because the authentication configuration was changed earlier in this exercise. 5. Click OK to accept the default language and time settings. 6. Click New, in the To box, type Toby, in the Subject box, and then type Word Document. 7. Click the Attachment icon, type \\syd-dc1\Corpdata\ExpenseReport.doc, and then click Attach. 8. Click Send. 9. Click New, in the To box, type Toby, in the Subject box, and then type BMP File. 10. Click the Attachment icon, type \\syd-dc1\Corpdata\image.bmp, and then click Attach. 11. Click Send. 12. Close Internet Explorer.
Test Windows SharePoint Services and Windows Files Shares integration from a Public Computer
1. Open Internet Explorer. 2. In the Address bar, type https://syd-dc1.adatum.com/owa, and then click Go. 3. Click Continue to this Website (not recommended).
4. Click This is a public or shared computer. 5. Log on as Toby with a password of Pa$$w0rd. 6. Click OK to accept the default language and time settings. 7. Click the Word Document message from Gregory. 8. Right-click ExpenseReport.doc. You do not receive any options because you cannot access the document from a public computer. 9. Beside ExpenseReport.doc, click Open as Web Page. 10. Close theExpenseReport.doc window. 11. Close Internet Explorer.
Test Windows SharePoint Services and Windows Files Shares integration from a Private Computer
1. Open Internet Explorer. 2. In the Address bar, type https://syd-dc1.adatum.com/owa, and then click Go. 3. Click Continue to this Website (not recommended). 4. Click This is a private computer. 5. Log on as Toby with a password of Pa$$w0rd. The domain name is not required because the authentication configuration was changed earlier in this exercise. 6. Click the Word Document message from Gregory. 7. Right-click ExpenseReport.doc and view the available options. You can save this file because you are accessing mail from a private computer. 8. Click the BMP File message from Gregory. Notice that Toby does not have any access to the BMP file that was attached. 9. In the left pane, click Documents, and then click Open Location. 10. In the Open Location dialog box, type \\SYD-DC1\Corpdata and then click Open. Notice that you can see both files in the file share. 11. Right-click Image.bmp and then click Open. 12. Close the Error window. 13. Close Internet Explorer.
Lab Answer Key for Module 7: Managing Message Transport
Table of Contents Lab: Managing Message Transport and Handling Exercise 1: Troubleshooting Local Message Delivery Exercise 2: Troubleshooting Remote Message Delivery Exercise 3: Troubleshooting Message Transport
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Lab: Managing Message Transport and Handling

Exercise 1: Troubleshooting Local Message Delivery
Task 1: Send a message from Gregory to Arlene
1. On SYD-DC1, open the Exchange Management Shell and then type D:\5047\Labfiles\Mod7Ex1-SYDDC1.ps1 and press ENTER 2. Close the Exchange Management Shell. 3. On SYD-CL1, click Start, and then click E-mail. 4. Create a new e-mail message, and then send it to Arlene.
Task 2: On SYD-DC1, see if the message is in a queue

1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. In the console tree, click Toolbox, and then in the result pane, double-click Queue Viewer. The Submission queue is the only queue visible, but there are no messages in the queue.
Task 3: On SYD-EX2, see if the message is in a queue

1. On SYD-EX2, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Console. 2. In the console tree, click Toolbox, and then in the result pane, double-click Queue Viewer. The Submission queue is the only queue visible, but there are no messages in the queue.
Task 4: Verify the message left the client computer

1. On SYD-CL1, in the Outlook folder list, click Outbox. The message to Arlene is still in the Outbox. 2. Verify that Outlook is connected in the lower right corner of the window.
Task 5: Enable message notifications to the Hub Transport server

1. On SYD-DC1, click Start, point to Administrative Tools, and then click Services. 2. Scroll down, and then double-click the Microsoft Exchange Mail Submission Service. Notice that the status of this service is stopped. This service runs on Mailbox servers and is responsible for notifying Hub Transport servers to pick up messages for delivery.
3. Click Start. 4. After the service has started, click OK and then close the Services snap-in.
Task 6: Verify the message has left the client computer

On SYD-CL1, if necessary, refresh the contents of the Outbox. The message is no longer in the Outbox and has been delivered to the server.
Task 7: Locate the message

1. On SYD-EX2, refresh the view in the Queue Viewer. The message is not on SYDEX2. 2. On SYD-DC1, refresh the view in the Queue Viewer. A new queue has been created for syd-ex2.adatum.com. Notice that the Last Error column indicates that the Mailbox server is offline. 3. Click the Messages tab, and then verify that the message from Gregory to Arlene is here based on the subject.
Task 8: Test connectivity to SYD-EX2

1. On SYD-DC1, click Start, click Run, type cmd, and then click OK. 2. Type ping 10.10.0.12 and then press ENTER. All packets are returned, which indicates network connectivity is functional. 3. Close the Command Prompt window. 4. On SYD-CL1, log off as Gregory. 5. Log on as Arlene with a password of Pa$$w0rd. 6. Click Start, and then click E-mail. 7. Read the error message and then click OK.
Task 9: Repair mail delivery to SYD-EX2

1. On SYD-EX2, click Start, point to Administrative Tools, and then click Services. 2. Scroll down, and then double-click Microsoft Exchange Information Store. Notice that the service is stopped. 3. Click Start. 4. After the service has started, click OK and then close the Services snap-in. Close all open windows on SYD-EX2.
Task 10: Verify message delivery

1. On SYD-DC1, in the Queue Viewer on the Queues tab, right-click syd-ex2.adatum.com, and then click Retry. Close all open windows on SYD-DC1. 2. On SYD-CL1, start Outlook and then verify that there is a new message in Arlenes Inbox. 3. Log off of SYD-CL1.
Exercise 2: Troubleshooting Remote Message Delivery

Task 1: Send a message from Gregory to Arlene
1. On SYD-EX2, open the Exchange Management Shell, type set-executionpolicy unrestricted and press ENTER. This command enables you to run unsigned scripts from another computer. 2. At the PS prompt, type \\SYD-DC1\d$\5047\Labfiles\Mod7Ex2-SYDEX2.ps1 and then press ENTER. Type R and press ENTER. 3. Close the Exchange Management Shell. You may want to wait a couple of minutes for the changes to take effect. 4. Log on to SYD-CL1 as Gregory with the password of Pa$$w0rd. 5. On SYD-CL1, click Start, and then click E-mail. 6. Create a new e-mail message, and then send it to Arlene. 7. Verify that the message has left the Outbox. 8. Close Outlook.
Note: If the message does not leave the Outbox, try closing Outlook and reopening it. If the message is still in the Outbox, verify that the Exchange Information Store service is started on SYD-DC1.
Task 2: Troubleshoot message delivery

1. On SYD-DC1, in the Exchange Management Console, in the console tree, click Toolbox, and then in the result pane, double-click Message Tracking. 2. Click Do not check for updates on startup, click I dont want to join the program at this time and then click Go to Welcome screen. 3. Select the Sender check box, type Gregory, and then click Resolve Sender. 4. Set the Start time to be yesterday, and then click Next.
5. Select the most recent message and click Next. This obtains more information about the message. 6. On the Message Tracking Parameters screen click Next. This queries more message tracking information about the message. 7. Review the results in the Message Tracking Results window. If you review the EventID column, you can see the first item is receiving the message, the second item is submitting the message to the queue. There is no mention of this message being transported from SYD-DC1 to another server. Close the Troubleshooting Assistant. 8. In the console tree, click Toolbox, and then in the result pane, double-click Queue Viewer. You can see that there is a message in the branchoffice queue. The error message indicates that SYD-DC1 was unable to connect with SYD-EX2. 9. On SYD-DC1, click Start, and then click Command Prompt. 10. Type ping SYD-EX2, and then press ENTER. SYD-EX2 responds properly. 11. Close the Command Prompt window. 12. In the Exchange Management Console, in the Tools node, double-click Mail Flow Troubleshooter. 13. In the Enter an identifying label for this analysis box, type Delivery to SYD-EX2. 14. In the What symptoms are you seeing box, select Messages are backing up in one or more queues on a server, and then click Next. 15. In the Exchange Server Name and Global Catalog Server Name boxes, type SYD-DC1, and then click Next. 16. A variety of basic server information about SYD-DC1 is displayed. Read the information, and then click Next. 17. An error for a queue is displayed. Click Next. 18. An information message is displayed. Click the message to expand it and read the message, and then click Next. 19. Close the Microsoft Exchange Troubleshooting Assistant. 20. On SYD-EX2, click Start, point to Administrative Tools, and then click Services. 21. Review the Exchange services that are running and determine if any stopped services should be running.
Task 3: Resolve the first problem

1. On SYD-EX2, in Services, double-click Microsoft Exchange Transport. 2. Click Start. 3. After the service has started, click OK and then close the Services console. 4. On SYD-DC1, in Queue Viewer, right-click branchoffice, and then click Retry. 5. Read the new error message: Service not available, closing transmission channel. This error indicates that the remote server is responding to communication, but is not available at this time.
Task 4: Troubleshoot message delivery

1. In the Exchange Management Console, in the Tools node, double-click Mail Flow Troubleshooter. 2. In the Enter an identifying label for this analysis box, type Troubleshoot2. 3. In the What symptoms are you seeing box, select Messages are backing up in one or more queues on a server. 4. Select the Hide Informational Display check box, and then click Next. This option skips directly to the report without showing you preliminary information. 5. In the Exchange Server Name and Global Catalog Server Name boxes, type SYD-DC1, and then click Next. 6. Read the Overview tab, click the Mail Flow Issues tab, click Mail acceptance failure, and then read the message. In this case, the Mail Flow Troubleshooter did not find a specific cause of the problem. 7. Close the Microsoft Exchange Troubleshooting Assistant. 8. On SYD-EX2, in the Exchange Management Console, expand Server Configuration, and then click Hub Transport. 9. In the result pane, click SYD-EX2, and verify that the Default SYD-EX2 Receive Connector is enabled. 10. Right-click Default SYD-EX2, and then click Properties. 11. Click the Network tab. Review the remote IP addresses that this SMTP Receive connector accepts mail from.
Task 5: Resolve the second problem

1. In the Receive mail from remote servers which have these IP addresses box, click Edit. 2. In the Start Address box, type 0.0.0.0. 3. In the End Address box, type 255.255.255.255, and then click OK. 4. Click OK to close the Default SYD-EX2 Properties dialog box. 5. On SYD-DC1, in Queue Viewer, right-click the branchoffice queue, and then click Retry. The message appears to be delivered from the queue.
Task 6: Verify message delivery

1. On SYD-CL1, log off as Gregory. 2. Log on as Arlene with a password of Pa$$w0rd. 3. Click Start, and then click E-mail. There is a new message from Gregory.
Exercise 3: Troubleshooting Message Transport

The following question and answers are used to develop a process for troubleshooting message transport. Q Question: What tasks should be involved in the troubleshooting process? In what order should these tasks be performed? A Answer: The following are the necessary tasks, listed in the order that they should be performed: 1. Accurately determine the problems scope. 2. Use message tracking to locate an undelivered message. 3. Determine what the message flow should be. 4. Use queue error messages to determine potential problem resolutions. 5. Use the Mail Flow Troubleshooter to determine potential problem resolutions. 6. Resolve the problem.
Lab Answer Key for Module 8: Managing Backup and Recovery
Table of Contents Lab 1: Managing Backup and Recovery Exercise 1: Restoring Data Using the Recovery Storage Group
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Lab 1: Managing Backup and Recovery

Exercise 1: Restoring Data Using the Recovery Storage Group
Task 1: Populate Arlenes mailbox
1. On SYD-CL1, log on as Gregory with the password Pa$$w0rd. 2. Click Start and then click E-mail. 3. Click New and then create a new message: To: Arlene Subject: Message before Backup
4. Click Send. 5. Log off as Gregory.
Task 2: Perform an offline copy backup of the mailbox database

1. On SYD-EX2, open the Exchange Management Console. 2. Expand Server Configuration, and click Mailbox. 3. In the details pane, click SYD-EX2, and on the Database Management tab, click Mailbox Database and then click Dismount Database. 4. Click Yes. 5. Open Windows Explorer and browse to D:/Program Files/Microsoft/Exchange Server/Mailbox/First Storage Group. Select all of the files in the folder and press CTRL+C. 6. In Windows Explorer, browse to the C: drive and create a new folder called MDBBackup. Open the folder and press CTRL+V to paste the database and transaction log files to the folder. 7. In Exchange Management Console, mount the Mailbox Database.
Task 3: Delete a message

1. On SYD-CL1, log on as Arlene with the password Pa$$w0rd. 2. Click Start and then click E-mail. 3. Right-click Message before Backup and then click Delete. 4. In the left pane, click Deleted Items. 5. Right-click Message before Backup and then click Delete.
6. Click Yes to permanently delete the message. 7. Close Outlook.
Task 4: Create a recovery storage group

1. On SYD-EX2, if necessary, open the Exchange Management Console. 2. In the console tree, click Toolbox, and then double-click Database Recovery Management. 3. Click Do not check for updates on startup, click I dont want to join the program at this time, and then click Go to Welcome screen. 4. In the Enter an identifying label for this activity box, type Recovery Storage Group 5. In the Server name box, type SYD-EX2. 6. In the Domain controller name box type SYD-DC1. 7. Click Next. 8. Click Create a recovery storage group. 9. Click First Storage Group, and then click Next. You must configure the recovery storage group to hold a specific restored database. 10. Take note of the recovery storage group file locations, and then click Create the recovery storage group. 11. Click Show Create Recovery Storage Group Information. This displays details about the recovery storage group. 12. Click Go back to task center.
Task 5: Copy the database files

1. In Windows Explorer, copy all the files in the C:\MDBBackup folder. 2. Browse to the recovery storage group folder located in D:/Program Files/Microsoft/Exchange Server/Mailbox/First Storage Group. 3. Paste the mailbox and transaction log files to the recovery storage group folder.
Task 6: Merge the mailbox data

1. In the Microsoft Exchange Troubleshooting Assistant, click Mount or dismount databases in the recovery storage group. 2. Select Mailbox Database and then click Mount selected database. 3. Click Go back to task center.
4. Click Merge or Copy Mailbox Contents. You can also mount or dismount databases in the recovery storage group and remove the recovery storage group from here. 5. Click Gather Merge Information. 6. Click Show Advanced Options. These options control how mailboxes in the recovery storage group are matched with user accounts. You also can filter messages to be recovered based on a date range or subject. 7. Click Perform Pre-merge Tasks. 8. Click Perform Merge Actions. Merging Arlenes mailbox is successful. 9. Close all open Windows.
Task 7: Verify successful message recovery

1. On SYD-CL1, click Start and then click E-mail. 2. Verify that Message before Backup has been restored to Arlenes Inbox. 3. Log off SYD-CL1.
Lab Answer Key for Module 9: Maintaining the Messaging System

Table of Contents Lab: Maintaining the Messaging System Exercise: Determining the Information Necessary for Change Management Requests 1 1
Lab: Maintaining the Messaging System

Exercise: Determining the Information Necessary for Change Management Requests
Change Request #1
Change request #1 Server: Brief change description: Description SYD-DC1. Install the latest service pack for Microsoft Exchange Server 2007. Apply security updates and enhance features. Back up server. Verify backup is successful. Install latest service pack. Restart server. Test server functionality.
Reason for change: Detailed change description:
Change impact on other systems and users:
Users with mailboxes on this server will be unable to access messages or calendars for two hours.
Change failure impact:
Failure may require complete server recovery. Time to rebuild is four hours. Mailboxes on this server will be unavailable during rebuild. Risk is low.
Back-out plan:
Restore server and data from tape. Test server and data.
Proposed date and time: Change request originator: Change request approver: Approver signature:
Saturday, October 20, 2007, 23:0003:00.
Change Request #2
Change request #2 Server: Brief change description: Reason for change: Description SYD-EX3. Install new Mailbox server in Sydney location. Increase mailbox capacity to handle users from new company. Install Microsoft Windows Server 2003. Join the Adatum domain. Install Exchange Server 2007 as a Mailbox server. Create new mailboxes on SYD-EX3. Log on and test new mailboxes.
Detailed change description:
No impact on existing users.
No impact on existing users.
Back-out plan:
If necessary, remove and reinstall Exchange Server.
Tuesday, October 23, 2007, 09:0017:00.
Change Request #3
Change request #3 Server: Brief change description: Description SYD-EX2. Install larger disks for executive mailbox database. Executive mailbox database disk is low on space.
Reason for change:
Detailed change description:
Back up database. Shut down server. Install new disks. Restart server. Configure disks in RAID-5 array. Dismount executive mailbox database. Move executive mailbox database to new RAID array. Mount executive mailbox database. Test executive mailbox database.
Executives will be unable to access their mailbox for three hours.
Executives will be unable to access their mail until the executive mailbox database is restored.
Back-out plan:
Restore executive mailbox database from backup.
Saturday, October 27, 2007, 21:0000:00.

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Lab Instructions and Answer Key for Course: 5047B Introduction to Installing and Managing Microsoft Exchange Server

Lab Instructions for Module 2: Installing Exchange Server 2007

Lab Instructions for Module 2: Installing Exchange Server 2007

Lab 1: Installing Exchange Server 2007

Estimated time to complete this lab: 40 minutes

Lab Instructions for Module 2: Installing Exchange Server 2007

Lab Instructions for Module 2: Installing Exchange Server 2007

Exercise 1: Preparing the Environment for Exchange Server 2007

Install the Windows PowerShell feature. Verify the DNS settings.

Lab Instructions for Module 2: Installing Exchange Server 2007

Tasks 6. Review hardware requirements.

Review software requirements.

Prepare Active Directory for Exchange Server 2007 installation.

Lab Instructions for Module 2: Installing Exchange Server 2007

Exercise 2: Installing Exchange Server 2007

Lab Instructions for Module 2: Installing Exchange Server 2007

Lab 2: Verifying an Exchange Server 2007 Installation

Lab Instructions for Module 2: Installing Exchange Server 2007

Exercise: Verifying an Exchange Server 2007 Installation

Install and configure a new user mailbox.

Send a test message.

Read the test message.

Lab Instructions for Module 2: Installing Exchange Server 2007

Tasks 6. Configure the Exchange Server Best Practices Analyzer.

Lab Instructions for Module 2: Installing Exchange Server 2007

To prepare for the next module

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Lab: Configuring Mailbox Servers

Estimated time to complete this lab: 60 minutes

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Exercise 1: Configuring Storage Group and Database Files

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Exercise 2: Configuring a Public Folder and Store Referrals

Disable Public folder referrals on SYD-DC1.

Close the Exchange Management Shell.

Lab Instructions for Module 3: Configuring Mailbox Server Roles

To prepare for the next module

Lab Instructions for Module 4: Managing Recipient Objects

Lab Instructions for Module 4: Managing Recipient Objects

Lab: Managing Recipient Objects

Estimated time to complete this lab: 75 minutes

Lab Instructions for Module 4: Managing Recipient Objects

To prepare for the lab

Lab Instructions for Module 4: Managing Recipient Objects

Exercise 1: Modifying Existing User Mailboxes

5. Remove storage quotas for the vice-president Marc Boyer.

Enable Outlook Web Access for Marc Boyer.

Lab Instructions for Module 4: Managing Recipient Objects

Lab Instructions for Module 4: Managing Recipient Objects

Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects

Configure the department for all Alpine marketing users.

Create a new dynamic distribution group for Alpine marketing users.

Test the dynamic distribution group for Alpine marketing users.

Lab Instructions for Module 4: Managing Recipient Objects

Lab Instructions for Module 4: Managing Recipient Objects

Exercise 3: Managing Resource Mailboxes

4. Book a meeting in AlpineMeetingRoom1.

Lab Instructions for Module 4: Managing Recipient Objects

Exercise 4: Managing Mailbox Removal

Delete and recover an item from Toby Nixons mailbox.