2009.

06

Welcome to JR EAST
Welcome to JR EAST a guide to JR EAST services is available for overseas visitors at major JR EAST stations.
JR Welcome to JR EAST JR

10 a.m. - 6 p.m. (except during the year-end/new year holidays)

A convenient telephone information service in English, Korean and Chinese. You can get quick and complete information on: -Time schedule for all trains -Fares to any destination -The fastest way from Point A to Point B -Location of JR EAST Ticket Ofce ("Midori-no-madoguchi") -How to buy tickets, tickets for reserved seats, Rail & Rent-A-Car, etc -Rail Passes: JR EAST PASS, Japan Rail Pass, 1 Day Tokunai Pass, etc -Station facilities -Lost & Found -Anything else you need to know about JR EAST

le area Serviceab of Suica is nd ga expandin p! u g growin

User's Guide
Suica

Suica

Call 050-2016-1603
JR JR / // / /JR /// 050-2016-1603 106

Touch & Go, and swish, swish through!

Suica is a convenient IC card you can use with JR EAST (the Tokyo area as well as Sendai and Niigata areas), Tokyo Monorail, Rinkai Line, New Shuttle Ina Line, Sendai Airport Transit, JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area, JR WEST ICOCA area (Kansai region, Okayama and Hiroshima areas) and most private railway systems, subways and buses in Greater Tokyo. Suica also can be used for shopping.
Suica JR JR Kitaca JR TOICA JR ICOCA IC

Please access the JR EAST website at the following address:

JR

http://www.jreast.co.jp/e/

Kitaca is a registered trademark of JR HOKKAIDO. TOICA is a registered trademark of JR CENTRAL. ICOCA is a registered trademark of JR WEST. PASMO is a registered trademark of PASMO Co.,ltd.

KitacaJR TOICAJR ICOCAJR PASMO

Suica is a registered trademark of East Japan Railway Company. SuicaJR

INDEX
Using Suica
Overview of Suica Features of Suica

Using Suica

Suica Suica

Overview of Suica

Here, we will explain how to use Suicafrom purchasing, entering/exiting automatic ticket gates and fare adjusting through to listing the various machines where Suica can be used.

Suica Suica

Suica is an acronym for Super Urban Intelligent CArd, which also suggests a sense of swish, swish travel.
Suica SuperUrbanIntelligentCArd IC

Suica

2 4
Suica

How to Use Suica

Suica comes in two types: a personalized My Suica card that bears the cardholders name, and a general, non-personalized Suica Card.
Suica My Suica Suica 2

Going Through Automatic Ticket Gates Using The Simple Suica Scanner How to go through Shinkansen transfer ticket gates Money Recharge Service & Card Records Display and Printout & Stored Fare Balance Display Automatic Fare Adjustment About Using Green Car Suica System IC Farecard Compatibility Services in Greater Tokyo About Use in JR HOKKAIDO Kitaca Area, JR CENTRAL TOICA Area as well as JR WEST ICOCA Area Guide to Suica Reissuing and Refunding Guide to Suica Shopping Services (Electronic Money)

6 7 9 11 13 15 20 22 26 29

Personalized My Suica card

My Suica

The personalized My Suica card is a convenient, rechargeable IC fare card that lets the user go through ticket gates with a touch on the scanner at the gate. It calculates the fare for the section traveled and deducts that from the stored fare.
My Suica IC

My Suica cards will be personalized at the time of purchase by registering the users name, date of birth, gender and other information. If lost or stolen, cards may be reissued based on the information registered. Only the card owner may use the card on trains and buses.
My Suica

Others
Q&A Things to be Aware of when Using Suica Suica Areas About Suica for Tokyo Monorail and Rinkai Line About Suica for Sendai and Niigata Areas About Suica for Sendai Airport Transit Suica serviceable transportations in Greater Tokyo Other Information
Suica Suica2Suica4

30 34 37 39 40 40 41 Back Cover

Personalized My Suica cards may be purchased at card vending machines, operator-assisted ticket vending machines(Kaeru-kun), and JR EAST Ticket Ofces (Midori-no-madoguchi) in the Suica area (the Tokyo area as well as Sendai and Niigata areas).
My Suica Suica JR

Suica Card

Suica

Suica Card is a convenient IC card that anyone can use. Just by recharging with cash payments, users can go through automatic ticket gates with a touch on the scanner at the gate. It calculates the fare for the section traveled and deducts that from the stored fare.
Suica IC

Suica 6Suica7Suica 9 1113 Suica 15 IC 20 Kitaca JR TOICA JR ICOCA 22Suica 26Suica 29 Q&A30 34Suica 37 Suica39 Suica40Suica40 Suica41

Suica Cards may be purchased at card vending machines, operator-assisted ticket vending machines (Kaeru-kun), and JR EAST Ticket Ofces (Midori-no-madoguchi) in the Suica area (the Tokyo area as well as Sendai and Niigata areas).
Suica Suica JR

Personalized My Suica for Kids card

My Suica

Features of Suica

Suica

Personalized My Suica cards are available for children. Just by recharging with cash payments, children can go through automatic ticket gates with a touch on the scanner at the gate, and the childrens fare for the section traveled will be calculated and deducted automatically. Note that there is no non-personalized Suica card for Kids.
MySuica My Suica Suica

This is how handy Suica is.

Suica

1 One-touch lets you through ticket gates (Touch & Go).

&

Personalized My Suica for Kids cards expire on March 31 of the year a child graduates from elementary school. *1 My Suica for Kids cards cannot be used after they expire. If the child wishes to continue using the card for adult fares, go to JR EAST Ticket Ofce (Midori-no-madoguchi) and have the card changed to an adult-fare card.
MySuica 331 1 JR

The personalized My Suica card and Suica Card will automatically calculate the adjusted fare at the automatic ticket gate. The fare will be automatically calculated at the station where you disembark.
My Suica Suica

Even with Suica tucked inside the pass case, one touch of the gates scanner will let you swish, swish through.

Communication range:10cm
10cm
Suica

Personalized My Suica for Kids cards may be purchased at JR EAST Ticket Ofces (Midori-nomadoguchi) in the Suica area (the Tokyo area as well as Sendai and Niigata areas). Make sure to bring ID to identify the child who will be using the card such as health insurance card. Members of the childs family may also purchase the card on his or her behalf. In that case, ID to verify the child must be presented by the family member.
*1. The rst March 31 after a child reaches age 12 (the day before his or her birthday) Suica JR MySuica
1 12 331

Interface area on Suica

Suica

Suica system equipment

The card should be touched to rather than own over the scanner.

Suica

Touch & Go

Touch & Go

Guide to Purchasing SuicaSuica

Suica is a reusable card a rst-time buyer will need to make a returnable deposit of 500 yen to prevent needless waste of throwaway cards. The deposit is included in the price of the card (2,000 yen) and will be refunded when the card is returned for reimbursement purposes, etc.
Suica 500 2,000 Suica

To make absolutely sure of smooth gate entry and exit, hold the card at as you touch the gate scanner. A peep or peep-peep sound denotes a successful scan. As long as Suica makes full contact with the scanner, the card can be used as it is inside the pass case.
Suica OK OK

Do not insert the Suica into ticket slots of gates, as this may damage the card.
Suica

Suica cannot be used for the Shinkansen.

Suica

2 Suica also can be used for shopping.

Suica is available on a one-card-for-one-person system; you cannot use multiple Suica. You cannot transfer a Suica stored fare balance to another Suica.
Suica

Suica is not just for use for rail travel, it also can be used at shops that carry Suica symbol on the right. (For details, see page 29.)
Suica P29

How to Use Suica

Suica

3 The card may be used repeatedly either by rewriting information

or by adding stored fare (recharging).

Going Through Automatic Ticket Gates

Suica has a rewriting feature that allows printed information of the card to be rewritten. If you register your name and other information with the Suica Card to make it a personalized My Suica card.
* Your personalized My Suica card cannot be changed into a non-personalized Suica card.

Use just one Suica. Do not carry more than one IC card in the pass case.
Suica1 2IC

Suica comes equipped with a feature to add stored fare (recharge). Even if the cards stored fare balance drops below a certain level, you can continue to use the same card repeatedly by recharging. (For details, see page 11.)
Suica Suica My Suica My Suica Suica Suica P11

4 2 3

4 Personalized My Suica card can be reissued even if it is lost.

My Suica Ticket gates dedicated to only Suica are available at some stations. Suica Simple Suica scanners are also available. (see page 7) Suica P7

Personalized My Suica cards may be reissued even if they are lost, allowing you to use them securely. Report the lost or stolen personalized My Suica cards at major stations in the Suica or PASMO area. We will cancel the card, guarantee the stored fare balance at the time of usage cancellation, and reissue a card. Your reissued card will be handed out to you from the following day.
My Suica Suica PASMO * 1,000 yen is required for replacing a lost or stolen card. That includes a reissuing fee of 500 yen and a deposit of 500 yen. * Please pick up the reissued Suica within 14 days of application. * You will need to present ocial identication such as a drivers license to apply for card reissuing and picking up the new card. * Please note that you cannot cancel your application for reissuing the lost card once the procedure has been accepted. * Reissued Suica may be picked up only at major JR EAST stations. * To reissue your lost or stolen card, we will need information such as your name, date of birth, and gender. When you purchase a personalized My Suica card at a card vending machine, commuter pass vending machine or reserved seat vending machine, make sure to enter your personal information correctly. If your information had been entered incorrectly, we will not be able to reissue your card. Also, enter a phone number where you can be reached. The card can be identied by the card number (the number that begins with JE) noted on the bottom right-hand side of the back of the Suica, so we ask you to keep a record of that number in a safe place. 500 5001,000 Suica 14 Suica JR My Suica Suica JE

1 Check the direction of the

ticket gates trafc arrow.

Touch & Go
& The card should be touched to rather than own over the scanner.
Communication range:10cm

2 Firmly touch the card against the scanner

denoted by the Suica symbol.

Suica

3 Touch the scanner and it will respond

10cm

with a peep-peep, a long peeep or pi-pi-pi-pi-pi sound.

(Side view of the scanner)

The peep-peep sound denotes the use of a Suica. The long peeep sound denotes a card with insufcient stored fare balance. Please check the gates display message (item 4 ). The pi-pi-pi-pi-pi sound denotes an unsuccessful scan. Please touch the card rmly against the scanner again.
Suica 4 Suica

4 A message will be displayed when you pass through a ticket gate.

The display will indicate the stored fare balance. When a fare is deducted from the stored fare balance, the fare amount will be also displayed.

The display will also indicate a message if you are unable to go through the ticket gate.

You cannot go through a ticket gate if your cards stored fare balance is less than the minimum required fare.

Using The Simple Suica Scanner

Suica

The display will indicate the stored fare balance. When a fare is deducted from the stored fare balance, the fare amount will be displayed.

There are two types of simple Suica scanners Entry and Exit.
Suica

ENTRY

EXIT

The display will also indicate a message if you are unable to go through the ticket gate. You cannot go through a ticket gate if your cards stored fare balance is less than the minimum required fare. You cannot go through a ticket gate at your destination if your cards stored fare balance is insufcient to cover the distance traveled . In cases such as those above, notify the station staff when you next use your Suica at a staff attended station.
Suica

4 1 3 3

Cautions When Using Ticket Gates

Hold your card at and touch to go!
!

Gate scanners may not respond if the Suica is just passed over the top. Be sure to rmly touch the card against the scanner (do not slide it across), and check the processing sound to see if your card was scanned correctly.
Suica

Entering or exiting without using the simple Suica scanner may mean that your Suica will not operate automatic fare gates.
Suica Suica

Do not jointly touch the scanner with any item that may impede the signal when using your Suica.

1 A ticket gate can be used when the lamp

in item

is lit.

Touch & Go
&

Suica handles data via signals, so it may not respond properly if the signal is impeded by something (metal that electricity passes through, etc.) close to it. Please keep your Suica apart from the following items.
Suica Suica

2 Please rmly touch the card against the

scanner's Suica symbol.

Suica

3 Touch the scanner and it will respond

with a peep-peep, a long peeep or a pi-pi-pi-pi-pi sound.

To be absolutely sure that Suica is read easily, hold Suica at as you touch the scanner. A peep-peep sound shows a successful scan. If Suica makes full contact with the scanner, it can be read when it is inside a pass case.
Suica OK
Interface area on Suica
Suika

Paper incorporating aluminum foil, such as cigarette packaging and scratch cards Metals, such as coins, precious metals and keys Silver or white-character rewrite cards, such as point cards

Do not put other contactless IC cards in the pass case with the Suica.
IC

The peep-peep sound denotes the use of a Suica. The long peeep sound denotes a card with insufcient stored fare balance. Please check the display message (item 4 ). The pi-pi-pi-pi-pi sound denotes an unsuccessful scan. Please touch the card rmly against the scanner again.
Suica 4 Suica

If two or more Suica are carried in a pass case, or a contactless IC card (such as PASMO, ICOCA, Kitaca, TOICA or credit card with Suica function) is carried together with Suica, you will not be able to pass through ticket gates.
Suica2 PASMOICOCA Kitaca TOICA Suica IC

Do not bend the Suica.

Suica

Suica Scanner
Suica

If you put an uncovered Suica into a trouser pocket, it may bend or become distorted, and thus become stuck when used in ticket vending and fare adjustment machines. Please carry your Suica in a pass case, etc.
Suica Suica Suica

4 A message will be displayed when you use

Communication range:10cm
10cm

the simple Suica scanner.

How to go through Shinkansen transfer ticket gates

Suica

An example of transfer

You can do automatic fare adjustment with your Suica when making a change from conventional lines to Tohoku, Joetsu, Nagano, Yamagata, Akita, and Tokaido Shinkansen.
Suica

When you travel from Chigasaki to Sendai with a JR ticket valid from Tokyo Metoropolitan district to Sendai City Zone and your Suica, check in at Chigasaki station with your Suica, get in Shinkansen at Tokyo station by touching your Suica card on the scanner at Shinkansen transfer ticket gates, then your fare from Chigasaki to Kamata (the rst station in Tokyo Metoropolitan district) will be automatically deducted.

How to go through Shinkansen transfer ticket gates.

At Shinkansen transfer ticket gates

Automatic fare adjustment from Chigasaki to Kamata at Shinkansen transfer ticket gates in Tokyo station.

rst insert your Shinkansen ticket into a slot

Conventional line Chigasaki station

Shinkansen Kamata station Tokyo station

then touch the scanner with your Suica.

(the rst station in

Tokyo Metoropolitan district )

1
(
Tokyo Metoropolitan district

Section ridden with Suica

Valid section of the ticket between Tokyo Metoropolitan district and Sendai City Zone.

Tokyo Sendai

City ) (Sendai Zone )

Attention
When you use a conventional line with a magnetic ticket (paper ticket), insert both the magnetic ticket and a ticket for the Shinkansen into a slot of Shinkansen transfer ticket gates.

PASMO, Kitaca, TOICA, and ICOCA are employed in the same manner as with Suica.
PASMO Kitaca TOICA ICOCASuica

Please do not forget to recharge your Suica beforehand!

Suica

When you make a change from the Shinkansen to a conventional line, and extend your trip out of the area with your Shinkansen ticket, clear off your unpaid fare by the fare adjustment machine, or contact the station staff at your destination (because automatic fare adjustment with Suica is not available in this case).
Suica

When you have your [Suica] and [a Shinkansen ticket valid from Tokyo Metoropolitan district, Yokohama City Zone, or Sendai City Zone] and you start your journey from the area or zone, please start using your Shinkansen ticket, not your Suica, as you rst check in the station of the conventional line.
Suica

10

Money Recharge Service & Card Records Display and Printout & Stored Fare Balance Display
Money Recharge Service
Suica can be recharged by cash payments at automatic ticket vending, card vending and fare adjustment machines that carry the Suica symbol( ). One of six amounts (1,000, 2,000, 3,000, 4,000, 5,000 or 10,000 yen) can be chosen per single recharge. And the card can be endlessly recharged to its upper limit balance of 20,000 yen.

Card Records Display and Printout

The records (usage details) of cards stored fare balance can be checked and printed out at automatic ticket and card vending machines that carry the Suica symbol( ).
Suica

Up to 20 of the most recent transactions are displayable.

20

Up to 50 of the most recent transactions are printable. Note that some transactions cannot be printed out, such as when the card is used more than 21 times in a day or when it is not rmly touched against gate scanners.
50 121

Suica Suica 1,000 2,000 3,0004,000 5,00010,0006 20,000

Once a batch of transaction records are printed out, it cannot be reprinted. Moreover, transaction records more than 26-weeks old cannot be printed, so please be sure to print out your transaction records regularly.
26

Some machines do not provide the printout service. And the printout service is not available from 0:50am to 5:00am.
0 505 00

Stored Fare Balance Display

Automatic Ticket Vending Machines

Card Vending Machines

Fare Adjustment Machines

The stored fare balance left in Suica can be checked at automatic ticket, card vending machines and fare adjustment machines that carry the Suica symbol( ). Also, the automatic ticket gate displays the stored fare balance left in Suica.
Suica Suica

English instruction is available on each machine.

Suica can be recharged in some stores.

Insert the Suica into ticket or card vending machine before recharging.

Suica can also be recharged at card vending machines and View card ATMs ("VIEW ALTTE") with a View card.
ATM

Recharge at JR EAST Ticket Ofces ("Midori-no-madoguchi") is not possible, neither is the recharge with magnetic iO cards and Orange cards.

Recharging machines are installed at some stations.

11

12

Automatic Fare Adjustment

My Suica Suica

Example

Personalized My Suica card, Suica Card can be recharged for reuse.

When you alight at the station, the fare for the section traveled will be automatically deducted from the stored fare balance. You cannot go through ticket gates at the boarding station if your cards stored fare balance is less than the minimum required fare.

450yen section Boarding

- Tokyo
450

Yokohama

Alighting

If your cards stored fare balance is sufcient.

Personalized My Suica for Kids card automatically calculates and deducts a childrens fare.
My Suica

Please note that some discounted fares cannot be calculated automatically.

The total basic fare (for instance 450 yen for a ride to Yokohama Station) will be deducted at the destination (Yokohama) ticket gate. This means that the user can Touch & Go through ticket gates at both ends of a journey.
450

Even when both end stations of your journey are within the Suica-usable area, a ticket must be purchased for any rail line to be used mid-journey outside of the Suica area.
Suica

If your card's stored fare balance is less than the required fare when alighting.

You cannot go through the ticket gate if your cards stored fare balance is less than 450 yen, the amount to be deducted when alighting at Yokohama Station. You will need to recharge your Suica or pay the fare balance at a fare adjustment machine of Yokohama station.
450

If your cards stored fare balance is less than the minimum required fare.

You cannot go through ticket gates at the boarding station (for instance Tokyo Station), if your cards stored fare balance is less than the minimum required fare (130yen). Recharge your card at a Suica-designated automatic ticket or card vending machine.
130 Suica

13

14

About Using Green Car Suica System

Suica

Touch
Local trains rst-class (Green Car) carriages on the Shonan-Shinjuku Line, Utsunomiya Line, Takasaki Line, Tokaido Line, Yokosuka Line, Sobu Line [Rapid Service], Joban Line, etc. can be boarded using Green Car Suica System, which eliminates the need for onboard ticket inspections to make your Green Car journey more comfortable.
Suica Suica

Touching Suica Green Car Ticket Data Scanner above a Seat

About Using Green Car Suica System

Suica

After boarding a rst-class (Green Car) carriage, please touch your Suica (with Green Car Ticket data uploaded) to the Suica Green Car Ticket Data Scanner above the seat you have chosen and take your seat.
Suica

Seat Lamp Status (Above your seat)

The red lamp (vacant seat) will change to a green lamp(occupied seat)

Purchase before boarding

Purchase a Suica Green Car Ticket at the ticket vending machine in the station. (Data for the Green Car Ticket will be recorded on your Suica.)
Suica Suica

Suica Suica

To use a rst-class (Green Car) carriage, rst purchase a Suica Green Car Ticket with the stored fare balance of your Suica at a ticket vending machine carrying the Suica symbol ( ) located at a station where trains with rst-class (Green Car) stop.
Suica Suica Suica

Comfort

No paper tickets will be issued.

Touch the Suica Green Car Ticket Data Scanner with your Suica to light the green lamp above your seat. The green lamp is on until your destination. This system eliminates the need for onboard ticket inspections.

Purchases cannot be made with cash.

If the Suicas stored fare balance is insufcient, recharge your Suica rst with cash payment, and then try making the purchase.
Suica

If the seat lamp is red (when the train passes the destination you paid for, or when you are using a magnetic Green Car Ticket), or if you are standing in a Green Car, the cabin attendant(Green Attendant) will come and check your ticket.

Boarding

If you change seats on the same train, please be sure to touch the scanner of the seat you have moved to.

Boarding Local Trains First-Class (Green Car) Carriages

The seats in local trains rst-class (Green Car) carriages cannot be reserved.

If you change trains mid-journey, touch the scanner of the seat you have been sitting in once more before getting off the train, and then touch the scanner of the seat you take after changing trains.

Therefore, even standing in the aisles or on between-carriage decks of Green Car carriages requires a rst-class (Green Car) surcharge.

Your ticket will be inspected onboard if you ride a train with a magnetic Green Car Ticket (paper ticket) or if you do not have a Green Car Ticket.

15

16

Purchasing a Suica Green Car Ticket

Suica

At the ticket vending machine: Suica Green Car Tickets can be purchased using your Suica (including those issued by Tokyo Monorail and Rinkai Line).
SuicaSuica

What do you do when the cards stored fare balance is insufcient when a Suica Green Car Ticket is bought at a ticket vending machine?
Suica

At a ticket vending machine inside the ticket gates (such as on platforms), only if your Suica stored fare balance is insufcient to cover the Green Car charge, you can recharge your Suica with One 1,000 yen bill. (Excluding some ticket vending machines.)
Suica 1

After recharging your Suica following the ticket vending machines instructions, please proceed to purchase a Suica Green Car Ticket.

1 Touch English button for English instructions.

English

2 Touch the rst-class Green Car Ticket button on of the ticket vending machine screen ( left side on some screens)

3 Touch the Suica Green Car Ticket.

Suica

One Suica allows you to purchase one Suica Green Car Ticket for just one journey per passenger.
Suica Suica1 1

(Suica Green Car Ticketsfor more than 2 passengers cannot be purchased by one Suica. Please use the same number of Suica as passengers to purchase them. )
1Suica2 Suica Suica

Attention
Suica Green Car Tickets are available from ticket vending machines carrying the Suica symbol ( ) located at stations where trains with rst-class (Green Car) stop on the Shonan-Shinjuku Line, Utsunomiya Line, Takasaki Line, Tokaido Line, Yokosuka Line, Sobu Line [Rapid Service], Joban Line,etc. Please be sure to purchase a Suica Green Car Ticket before boarding your train. Suica Green Car Tickets cannot be purchased once onboard. (* When you pay the rst-class (Green Car) charge on the train, an onboard price will be applied regardless of whether you are paying onboard because there were problems (long queues, etc.) at the station ticket machines or because of limited train-changing time.)
Suica Suica Suica Suica Suica

Insert your Suica.

Suica

5 Touch the button of the line you will take.

6 Touch the station button where you will alight from the rst-class ("Green Car") .

7 Your Suica will reappear with the Green Car ticket data Suica Green Car Ticket recorded in it. A normal paper ticket will not be issued.
Suica Suica

The screens shown above are for illustrative purposes only. The actual screen may differ slightly depending on the model and the place installed.

17

18

Attention
Suica Green Car Ticket refers to Green Car Ticket data recorded on the Suica the passenger carries. Data includes the date of use, distance used, and charge. No paper tickets will be issued. A magnetic Green Car Ticket is a paper ticket that has Green Car Ticket information printed on the face. If you are using Green Car Suica System, please purchase Suica Green Car TicketsMagnetic Green Car Tickets may not be purchased at ticket vending machines installed inside ticket gates (such as on platforms).
Suica Suica Suica Suica

IC Farecard Compatibility Services in Greater Tokyo

IC

Suica may be used for riding most other railway companies lines, subways and buses in Greater Tokyo. (See pages 41 to 42 for a list of railway companies that may be used.)
Suica 4142

Please purchase a Suica Green Car Ticket with the stored fare balance of your Suica. It cannot be purchased by cash, an Orange card, iO card or credit card.
Suica Suica

Handling of fares when using Suica for other railway companies lines

The fare will be automatically deducted from the stored fare balance when you touch the scanner at the ticket gate with your Suica at your destination.
Suica

One Suica allows you to purchase one Suica Green Car Ticket for just one journey per passenger. So note that if you purchase another Suica Green Car Ticket with your Suica without using the previously purchased one, the previous ticket data will be lost.
Suica Suica1 1 Suica Suica Suica

You may use Suica on railway companies lines that carry the automatic ticket gates at your destination.

mark on their

If you purchase a Suica Green Car Ticket with your Suica by mistake, do not repurchase, but rather inform the station staff or cabin attendant (Green Attendant). A Green Attendant is available in the Green Car of conventional trains. The Green Attendant will review the tickets of passengers without Suica Green Car Tickets or standing, sell Green Car Tickets, settle unpaid Green Car surcharge, and sell beverages in cars, but will not sell basic fare tickets and clear off basic fares.
Suica Suica

Handling of fares when using Suica for buses

By touching to the in-vehicle equipment of the bus and the fare will be automatically deducted from the stored fare balance.
Suica

Buses that accept Suica carry the mark.

To obtain a refund on your Suica Green Car Ticket, go to the JR EAST Ticket Ofce (Midori-no-madoguchi) in the Tokyo Suica area during the valid period of the ticket (day of issue), and ask for a refund.The balance remaining after 210 yen handling charge has been deducted will be returned (contact the station staff at the ticket gate if the JR EAST Ticket Ofce (Midori-no-madoguchi) is closed.)
Suica Suica JR

If the bus company offers bus passenger incentives, it will be applied automatically. For details, please inquire with the bus company that you use.

Suica that does not carry the mark may not be used on buses .
Suica

A purchased Suica Green Car Ticket is valid for one journey on the day of purchase. (Note that this ticket can be used until the last trains even if date changes.)
Suica 1

Recharging, displaying and printing out card records, purchasing tickets

Please ask the cabin attendant(Green Attendant) or the station staff at ticket gates for details of a purchased Suica Green Car Ticket in your Suica.
Suica

You can recharge your Suica with IC card-compatible ticket vending machines and the in-vehicle equipment. At some stations and bus ofces, recharging at the ticket window.
IC

Transaction records of the stored fare balance can be checked and printed out at IC card-compatible ticket vending machines.
IC

19

20

Handling of card loss or damage

About Use in JR HOKKAIDO Kitaca Area, JR CENTRAL TOICA Area as well as JR WEST ICOCA Area

JR Kitaca JR TOICA JR ICOCA

If problems occur such as loss of a personalized My Suica card, or damage to your Suica, you may apply for its reissue at other railway companies stations and bus ofces as well (excluding some stations and bus ofces). Please note, however, that the card will be actually reissued only at JR EAST stations a day or later after application.
My Suica Suica JR

JR EAST Suica also can be used in JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area (Nagoya and Shizuoka areas) and JR WEST ICOCA area (Kansai region, Okayama and Hiroshima areas). So be sure to take your Suica with your trip!
JRSuica JR Kitaca JR TOICA JR ICOCA Suica

Kitaca AREA

Attention
PASMO is an IC farecard ticket issued by PASMO Commitee members (other railway companies' lines, subways, and bus companies in Greater Tokyo).
PASMO PASMO IC

Use your Suica when getting on and off trains in the following area.

Suica cannot be used for a train journey that spans the area below and Suica / TOICA / ICOCA areas .
Suica TOICA ICOCA

If you wish to use Suica and a magnetic train ticket at transfer gates with other railway companies lines, rst insert the magnetic train ticket, then touch the scanner with your Suica. If you touch the scanner with your Suica before inserting the magnetic ticket, your Suica may become invalidated and unusable the next time you try to use it. You cannot use two IC farecards together.
Suica Suica Suica Suica 2IC

Otaru Soen

Hokkaido-Iryodaigaku

Iwamizawa Sapporo Shiroishi New Chitose Airport Minami-Chitose Tomakomai

(March, 2009)

Some stations have simple card scanner installed for the convenience of passengers who are transferring from JR lines to other railway companies lines. Make sure to touch the scanner with your Suica for transfer.
JR Suica

Refunds of Suica issued by JR EAST are handled only at JR EAST stations. Likewise, refunds of Monorail Suica, and Rinkai Suica and PASMO are handled only at the respective card issuing counters.
JRSuica JR Suica Suica PASMO

TOICA AREA
Use your Suica when getting on and off trains in the following area.

Handling of Suica at other railway companies lines and buses will be carried out in accordance with the terms of the individual railway or bus company.

Suica cannot be used for a train journey that spans the area below and Suica / Kitaca / ICOCA areas .
Suica Kitaca ICOCA

When you make a right-through trip like JR Other railway companys line/subway JR with an IC farecard, fares could be different from the Transfer Ticket (magnetic ticket) price.
JR JR IC

Please purchase both a basic fare ticket and a Limited Express ticket when using Shinkansen.

Sekigahara Nagoya Kanayama Obu Yokkaichi Taketoyo Toyohashi Hamamatsu

Nakatsugawa

Shizuoka

Kannami
(March, 2009)

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ICOCA AREA
Kansai Region
Use your Suica when getting on and off trains in the following area.

Okayama/Hiroshima Area
Use your Suica when getting on and off trains in the following area.

Suica cannot be used for a train journey that spans the area below and Suica / Kitaca / TOICA / ICOCA areas (Okayama and Hiroshima areas).
Suica Kitaca TOICA ICOCA

Suica cannot be used for train journey that spans the area below and Suica /Kitaca/TOICA / ICOCA (Kansai region) areas.
Suica Kitaca TOICA ICOCA

Please purchase a basic fare ticket and a Limited Express ticket when using Shinkansen.

Please purchase both a basic fare ticket and a Limited Express ticket when using Shinkansen.

Omi-Shiotsu Sonobe Maibara Kusatsu BanshuAko Aioi Hyogo Kobe Wadamisaki Amagasaki Osaka Yamashina Kibukawa Kyoto Kyobashi Hanaten Nishikujo Kamo Yokogawa MinamiIwakuni

Kabe Karuga Bitchu-Takahashi Soja Kannabe Hokaiin Hiroshima Kaitaichi Mihara Fukuyama Higashi-Okayama Kurashiki Okayama Wake

Sasayamaguchi

Himeji

Sakurajima

Osafune

Kizu JR-Namba Imamiya Kansai-Airport HigashiHagoromo Tennoji Nara Kure Kojima Oji Kyuhoji
March, 2009

Wakayama

Hineno Otori Takada

Attention
If you are using your Suica(it is paying for your current journey), and take it into another area, you will not be able to use it there. Please be aware of this when transferring to Shinkansen using Suica with a basic fare ticket and a Limited Express ticket (see pages 9 to 10).
March, 2009

Suica Suica P910

Handling of Suica in the Kitaca area is stipulated in the provisions of the Contract of IC Card Ticket by JR HOKKAIDO, and that in the TOICA area is stipulated in the provisions of the Contract of IC Card Ticket by JR CENTRAL, and also that in the ICOCA area is stipulated in the provisions of the Contract of IC Card Ticket by JR WEST.
Kitaca JR IC TOICA JR IC ICOCA JR IC

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Services that can be used in the Kitaca, TOICA and ICOCA areas

Guide to Suica Reissuing and Refunding

Kitaca TOICA ICOCA

Suica

The following services can be used in the Kitaca, TOICA and ICOCA areas. Payment(charge)
Kitaca TOICAICOCA

Suica will be reissued by the following procedures. Refunds will be made for the following cases when Suica is returned.
Suica Suica

(1) Entering/exiting automatic ticket gates (2) Recharging at ticket vending machines, recharge machines and fare adjustment machines (3) Ticket purchasing at ticket vending machines (4) Fare adjusting at fare adjustment machines (5) Display and printout of transaction records at ticket vending machines

Reissuing personalized My Suica card if lost or stolen

My Suica

If you have lost your personalized My Suica card, report that at a major station or a bus ofce in the Suica or PASMO area. Not applicable in the Kitaca, TOICA and ICOCA areas.
My Suica Suica PASMO Kitaca TOICA ICOCA

Attention
In the Kitaca area, machines that accept Suica carry the Kitaca symbol (
Kitaca Suica

). ). ).

In the TOICA area, machines that accept Suica carry the TOICA symbol (
TOICA Suica

The information you registered when purchasing the card, i.e., name, date of birth and gender, along with other information such as telephone number will be used to identify your card.

In the ICOCA area, machines that accept Suica carry the ICOCA symbol (
ICOCA Suica

We will arrange to cancel your personalized My Suica card, and your reissued card will be handed over the following day or later.

In the ICOCA area, you cannnot go through ticket gates if your card has a stored fare balance at 0 yen.
ICOCA 0

Please note that, once you apply to have a card reissued, you cannot cancel the application, even if your original card is found later on.

Records of transactions in the Kitaca, TOICA and ICOCA areas will be displayed and printed out with the station names as JR JR JR when such records are checked in the Suica area. Please print out records while in the Kitaca, TOICA or ICOCA area if detailed records including station names are required.
Available in Japanese only.
Suica Kitaca TOICA ICOCA JR JR JR Kitaca TOICA ICOCA

When we hand over the card, we will charge you a reissuing fee of 500 yen and a deposit of 500 yen for the new card.
500 500

When you make your application and pick up your new card, you will need to present ofcial identication such as a drivers license, etc.

Please note that the following services are not provided in the Kitaca area, TOICA area, as well as the ICOCA area. Suica issuing/refunding Reissue application and actual reissuing when Suica is lost or damaged
Kitaca TOICAICOCA Suica/

Please pick up the reissued personalized My Suica card within 14 days of application. After that date, you will need to apply again.
Suica 14

Suica Card will not be reissued if lost.

Suica

Applications to reissue farecards are accepted at major stations and bus ofces in the Suica or PASMO area. However, the reissued card may be picked up only at the railway or bus company that had issued the lost card.
Suica PASMO

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Reissuing of damaged Suica

Suica

Attention
You will need ofcial identication such as a drivers license to receive a refund for your personalized My Suica card.
If

If your Suica is impaired (for instance it can no longer be scanned), report that at a major station or bus ofce in the Suica or PASMO area.
Suica Suica PASMO

you entrust another individual to receive refunds on your behalf, the agent acting on your behalf will need to bring identication to verify your identity as the person registered, a letter of attorney, as well as their own identication.

The damaged card will be cancelled based on its number (17-digit number starting with JE displayed at bottom right of reverse side of card).
JE 17

My Suica

Refunds for Suica issued by JR EAST cannot be made at stations other than those of JR EAST.
JRSuica JR

The reissued card will be handed over the following day or later.

Please note that the card cannot be reissued for whatever reason if the reverse-side card number is illegible.

Monorail Suica, Rinkai Suica, Kitaca, TOICA, ICOCA and PASMO issued at places other than JR EAST cannot be refunded by JR EAST.
JR Suica Suica Kitaca TOICA ICOCA PASMO

No reissuing fee or deposit for a new card will be required if replacing a damaged card.

Applications to reissue farecards are accepted at major stations and bus ofces in the Suica or PASMO area. However, the reissued card may be picked up only at the railway or bus company that had issued the original card.
Suica PASMO

Suica RefundSuica

Return Sum = Card Balance 210 Yen cancellation charge + Deposit

210

Card Balance

Refund Sum

Deposit

Return

Refunding Suica
Locations for Refunds

Suica

1,000 yen1,000 100 yen 0 yen

100 0

790 yen 0 yen 0 yen

790 0 0

500 yen 500 yen 500 yen

500 500 500

1,290 yen 1,290 500 yen 500 yen

500 500

Refunds can be made at JR EAST Ticket Ofces ("Midori-no-madoguchi"), etc., in the Suica area.(Refunds are not available at train stations and bus ofces not operated by JR EAST.)
Suica JR JR

Refunding Policy

After a 210 yen cancellation charge has been deducted from the stored fare balance, the remaining sum will be combined with the 500 yen deposit and refunded to the customer.
210 500

If the amount of your Suicas stored fare is less than 210 yen, only the 500 yen deposit will be refunded.
Suica 210

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Others

Guide to Suica Shopping Services (Electronic Money)

Suica

Q&A
Q1

Q&A

You can use Suica in Shops too!

Suica

What is the area where Suica can be used?

Suica

The money you have recharged in your Suica does not have to be just for rail travel, you also can use it in shops such as convenience stores, shopping centers, restaurants and fast-food outlets.
Suica

Shops where Suica can be used

Stores that accept Suica carry the right-hand symbol. Besides those stores, Suica can be used for vending machines with the Suica symbol keep an eye out for Suica friendly locations are on the increase.
Suica Suica

Suica

Suica can be used in the Suica area (the Tokyo area, as well as the Sendai and Niigata areas) and the PASMO area (railways and buses), JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area, as well as JR WEST ICOCA area. They can also be used as electronic money for shopping at participating stores that accept Suica, PASMO, Kitaca as well as ICOCA. For areas where Suica can be used, see pages 22 to 24, 37 to 38, and 41 to 42.
Suica PASMO JR Kitaca JR TOICA JR ICOCA Suica PASMO KitacaICOCA Suica P2224 P3738P4142

Q2

I know that I can use Suica in a Suica usable area, but what should I do if I go out of that area?
Suica Suica

Suica also can be used at the stores that carry the PASMO symbol ( ) , Kitaca symbol ( ) and ICOCA symbol (

Vending machines

Dining coupon machines

Storage locker machines

).

Suica

Suica can be used where you see the Suica symbol ( ).

Suica

How to use Suica in a Store

(1)Tell the shop assistant that you want to pay by Suica.
Suica

Suica was designed with the premise that it will be used at Suica-compatible ticket gates. The area of use, therefore, will be restricted to the Suica usable area (see pages 22 to 24, 37 to 38, and 41 to 42). If you plan to travel beyond the Suica usable area, purchase a ticket beforehand. If you do travel beyond the area, notify the station staff where you get off. You will be asked to pay the additional fare in cash. Suica also can be used in the TOICA area, however it cannot span the areas such as Odawara (Suica area) and Numazu (TOICA area). Suica is designed to adjust the fares at the automatic ticket gate in the respectively effective areas, therefore, it is not possible to automatically adjust the fares beyond the areas. If you plan to travel beyond the Suica usable area, such as from the Suica area to the TOICA area, please purchase a ticket beforehand.
Suica Suica Suica P22 24 P3738P4142 Suica Suica TOICA Suica TOICA Suica Suica TOICA

(2) Check the total displayed on the register screen and then touch the card scanner with your Suica.
Suica

Naturally, you can keep your Suica in the pass case when doing this.
SuicaOK

(3)Payment is complete once you hear "peep-peep".

Q3

Once payment is complete, the stored fare balance of Suica will be displayed for your reference.
Suica

The information registered for a personalized My Suica card, such as name, and telephone number, was incorrect (or has changed). What should I do?
My Suica

If scanning fails, you will hear a pi-pi-pi-pi-pi sound, so please rmly touch the scanner again.
Suica

The details you registered for the personalized My Suica card is information necessary for having the card reissued and other services. Since you will need to change the details, bring your card to a JR EAST Ticket Ofce (Midori-no-madoguchi) at a major station within the Suica area.
My Suica My Suica Suica

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Q4

I cannot use my Suica although it has a sufcient stored fare balance. What could be the problem?
Suica ?

Q7

Can I use up the one yen units of the stored fare balance ?
1

The following are probable reasons why you cannot use Suica. However, rst check your pass case to see if there is a problem. If you still cannot use Suica, request help from the station staff at the ticket gate in the Suica area.
Suica

You can use one yen units when shopping with Suica, but the minimum calculated unit in rail and bus travel is ten yen. (Multiple one yen units in the balance of multiple Suica cannot be added together for use.) Note that one yen units are rounded up to a ten yen unit when a refund is being made.
Suica 1 10 Suica1 110

There is an object in your pass case that is interfering with the ticket gates scanner signal (see page 8). You have used a station outside of the Suica area, and your Suica requires processing. An extensive period of time has passed since you last used your Suica. The Suica itself is damaged.
P8 Suica

Example: Suica Card with a stored fare balance of 322 yen

322Suica

The sum that can be used for shopping and dining is 322 yen. The sum that can be used for rail travel is 320 yen. For a Suica Card refund, the balance is regarded as 330 yen, which becomes 120 yen - after the handling charge (210 yen) is deducted - to which the 500 yen deposit is added, making a 620 yen refund.
322 320 Suica 330 210 120 500 620

Q5

What should I do if I have insufcient stored fare balance on my Suica?

Suica

If the stored fare balance is insufcient, you may either recharge or use Suica along with cash to buy tickets at a ticket vending machine. If you nd the balance becomes insufcient after you have passed through the ticket gate, please use a fare adjustment machine to recharge. If the balance is insufcient when shopping with Suica, you cannot recharge at the store, except at some establishments. Please add sufcient stored fare in advance at a ticket vending machine, etc. (You cannot use multiple Suica at the same time.)
Suica Suica Suica 2Suica

Q8

Can I check shopping and dining records?

Yes, you can display and print out such records along with those for rail and bus travel. Note, however, that names of individual shops will not be displayed, and shopping printouts will only say something like "". Available in Japanese only.

Q6

I have recharged my Suica by mistake. What should I do?

Suica

Q9

What should I do with the personalized My Suica for Kids card after my child graduates from elementary school?
My Suica

If all the following conditions are fullled, the most recent recharge sum will be refunded to you without handling charge, so please ask the station staff.

Request for refund is made when the card has not been used after the mistaken recharge. Request for refund is made on the actual day of the mistaken recharge. If the card was recharged late at night and staff counters were already closed, a refund request on the following day will be accepted as being within the same day. Request for refund is made at the same station as the mistaken recharge.

A personalized My Suica for Kids card may be used up to March 31 of the year your child graduates from elementary school. After April 1, however, it can no longer be used. If your child wishes to continue using Suica, bring the card to a JR EAST Ticket Ofce (Midori-no-madoguchi) after April 1, and we will change the cards setting for adult usage.(see page 3)
My Suica 331 41 41JR 3

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Q10

If using Suica to ride from a JR station to other railway companys station, how will the fare be calculated?
SuicaJR

Things to be Aware of when Using Suica

If you use Suica to ride routes spanning multiple railway lines (JR and other railway companies), the fare for the section traveled is deducted each time you pass through a ticket gate at the transferring station. The fare for the least expensive route will be applied to each section traveled.
SuicaJR

Please be aware of the following when using Suica.

Suica

When Purchasing Suica

If you use a JR line and another railway company's line by passing through a ticket gate
JR
Ikebukuro Shinjuku Noborito

Suica is for full use in each usable area (see pages 22 to 24, 37 to 38, and 41 to 42). If you are going to make a trip that involves traveling inside and outside a Suica area, be sure to purchase the correct normal ticket in advance, and do not use your Suica.
Suica P2224 P3738P4142 Suica

Odakyu Line

Boarding

150 y e n

Alighting / Boarding

240 y e n

Total
Alighting

390 y e n

The fare for the section traveled is deducted each time you pass through the ticket gate at the transferring station.

If you purchase a personalized My Suica card at either a card vending machine or JR EAST Ticket Ofce (Midori-no-madoguchi) , enter your name, date of birth and gender correctly. If your identity cannot be conrmed (in such cases as you entered information incorrectly), you will not be able to receive services such as having lost cards reissued. Also, please enter a phone number where you can be reached.
My Suica

If you use a JR line and another railway companys line without passing through a ticket gate
JR
Kichijoji Nakano Otemachi

When Using Suica

Tokyo Metro Line

Boarding

160 y e n

190 y e n

350 y e n

Alighting

Suica cannot be used with other railway companies lines (except those in the Suica, PASMO and JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area as well as JR WEST ICOCA area) and for the Shinkansen.
Suica Suica PASMO JR Kitaca JR TOICA JR ICOCA

The fare for the least expensive route applied to the section traveled and it will be deducted at the ticket gate of the destination station.

When using Suica to enter and exit automatic ticket gates, always rmly touch the gate scanner with your Suica do not pass it over the top of or drag it across the scanner, because if entry/exit data is not recorded in the card properly, you may not be able to pass through a gate next time you use the card.
Suica

Once entry is made via an automatic ticket gate, the journey has to be made that day.

Suica cannot be used as a platform ticket.

Suica cannot be used for journeys that span different usable areas (the Tokyo, the Sendai and Niigata areas), as well as usable areas of Kitaca, TOICA (Nagoya and Shizuoka areas) and ICOCA (Kansai region, Okayama and Hiroshima areas).
Kitaca TOICA ICOCA

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Suica can be used for journeys on Limited Express and Express trains of conventional rail lines by purchasing surcharge tickets in advance.However, Suica cannot be used for special
Express Trains (Reserved Seats only) traveling along the Tobu Line, such as "Spacia Kinugawa". Please purchase a basic fare ticket and a Limited Express Reserved Seat ticket beforehand.
Suica Suica

Others

If you need to change the name, date of birth, telephone number and other information registered for a personalized My Suica card, or if you discovered an error in the information, please notify the station staff.
My Suica

Suica can be used on local train rst-class (Green Car) carriages by separately purchasing a Suica Green Car Ticket or a Green Car Ticket .
Suica Suica

If train service is canceled due to an accident or other problem after starting your journey with Suica, you cannot use Suica to take substitutional means of transaction offered by other railway companies.
Suica Suica

Suicas stored fare balance cannot be used for onboard fare adjustments.
Suica

If you cancel your journey at any point while using Suica, the prescribed basic fare from the boarding station to the alighting station will be deducted from the stored fare.

Suicas stored fare balance cannot be used to purchase tickets at JR EAST Ticket Ofces (Midori-no-madoguchi) .
Suica

If, for some reason, you use a Suica improperly, the stored fare balance and deposit will be annulled, and the prescribed basic fare and penalty will be charged.
Suica

Suicas stored fare balance cannot be transferred between Suicas. Orange cards or magnetic iO cards cannot be used for recharging.
Suica

Suica is to be used in accordance with JR EAST regulations (IC card rail ticket regulations). Handling of Suica at other companies railway lines and buses will be carried out in accordance with the terms of the individual railway or bus company.
Suica IC

Reissuing, and Printing Records

Please note that certain stations do not handle record printouts or reissuing of cards due to loss or damage. Also, note that applications for reissue and actual reissue procedures are not handled in the JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area as well as JR WEST ICOCA area.
JR Kitaca JR TOICA JR ICOCA

For details about the usage of Suica in stores, please inquire directly at the store.
Suica

Once the transaction records of Suicas stored fare balance has been printed out, those records cannot be reprinted. Moreover, transaction records more than 26 weeks old cannot be printed so please be sure to print out your transaction records regularly.
Suica 26

Some transactions cannot be printed out, such as when the card is used more than 21 times in a day or when it is not rmly touched on scanners.
121

When using Suica in the PASMO area, the name of the station will be printed when you ride a train, and the name of the bus company when you ride a bus. Available in Japanese only.
PASMO

When printing out transaction records that include journeys in JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area as well as JR WEST ICOCA area, all station names in those areas will be displayed and printed out as JR HOKKAIDO, JR CENTRAL and JR WEST at a facility in the Suica area. Please print out records while in the JR HOKKAIDO Kitaca area, JR CENTRAL TOICA area and/or JR WEST ICOCA area if detailed records including station names are required. Available in Japanese only.
Suica JR Kitaca JR TOICA JR ICOCA JR JR JR JR Kitaca JR TOICA JR ICOCA JR Kitaca JR TOICA JR ICOCA

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Suica Areas
The Tokyo Area
Minakami Nikko Shibukawa Yokokawa Takasaki Ogawamachi Shim-Maebashi Kuragano Kumagaya Uchijuku Oyama Utsunomiya Kuroiso

Suica

The Sendai Area

Rifu

Kogota Ayashi Iwakiri Ishinomaki

Iwaki Omiya

Aobadori

Sendai Natori Sendai Kuko

Oku-Tama

Komagawa

Abiko
ob e M ito gi su sh i

Musashi-Urawa

Minami-Urawa
To

Haijima MusashiItsukaichi Oku Ikebukuro NishiKokubunji Nirasaki Hachioji Tachikawa Yoyogi Fuchuhommachi
in

Akabane

at

Shim-Matsudo

Yabuki Koriyama Fukushima Funehiki

Iwanuma Haranomachi Sendai Airport Transit

Choshi Nippori Ueno Ochanomizu

o

Ak ih ab ar Ki a ns hi ch o

Shinjuku

NishiFunabashi Narita

aw

ch

Ai Te rpo rm rt i Na nal Te rita 2 rm A in irp al or 1 t

Tabata

ma

Sh

Ha

Atsugi

ShinYokohama

To

Osaki Shitte Tsurumi

ky

Hashimoto

Kanda Shin-Kiba
a m as

Sakura Chiba
hi

Suica cannot be used with other railway companies in the Sendai area (except Sendai Airport Transit). Cannot be used for the Shinkansen.

March, 2009

ag

ma

tsu

Oimachi Kawasaki

Tennozu-Isle Haneda Airport Terminal 1

io sh wa

ha

i-F

un

Atami
a ak ar as aw

Ofuna Yokohama
i

ab

Soga Oami

Naruto

Od

ig

Ch

Ito

Isogo Umi -Shibaura

Haneda Airport Terminal 2 Okawa Ogimachi

Ic

HigashiKanagawa

hi

in

The Niigata Area

Yahiko Yoshida Niigata Toyosaka Shibata

ka

am

Kimitsu

Ohara

Kurihama

JR EAST Line JR Tokyo Monorail Rinkai Line New Shuttle Ina Line
Cannot be used for the Shinkansen.

Nagaoka

HigashiSanjo

Kamo

Niitsu

Gosen

Cannot be used for the Shinkansen.

March, 2009

Some automatic ticket gates at stations highlighted in boxes do not accept Suica.
Suica

For a list of other means of transportation in Greater Tokyo that accept Suica, see pages 41 to 42.
Suica P4142
March, 2009

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About Suica for Tokyo Monorail and Rinkai Line

Suica

About Suica for Sendai and Niigata Areas

Handling of Suica Purchased in the Tokyo area

Suica

You can even Touch & Go with Suica to get to Haneda Airport or the Odaiba Area.
Suica

Suica

You can use Suica to ride trains on the Tokyo Monorail and Rinkai Line. The same as using JR EAST, one touch of your Suica on an automatic ticket gate will get you to Haneda Airport or the Odaiba area.
Suica JR

Suica purchased in the Tokyo area can be used for train journeys in the Sendai and Niigata areas. However, they cannot be used for journeys that span the Sendai-Tokyo areas, Niigata-Tokyo areas or Sendai-Niigata areas.
Suica

You can use Suica on the Tokyo Monorail and Rinkai Line.

If problems occur such as loss of a personalized My Suica card or damage to your Suica, you can apply for its reissue and receive the reissued card at stations even in the Sendai and Niigata areas. (Excluding some stations. Cards are reissued a day or later after application.)
My Suica Suica

If problems occur such as loss of personalized My Suica card, or damage to your Suica, you may apply for its reissue at Tokyo Monorail and Rinkai Line stations as well (excluding some stations). (Please note, however, that the card will actually be reissued within the JR EAST Suica area.)
My Suica Suica ( Suica JRSuica

Suica can be recharged at ticket vending machines that accept Suica and fare adjustment machines in the Sendai and Niigata areas. Moreover, transaction records of the stored fare balance can be checked and printed out, and also tickets can be purchased.
Suica

Recharging

You can recharge your Suica at ticket vending machines and fare adjustment machines that accept Suica on the Tokyo Monorail and Rinkai Line; moreover, at some stations on the Tokyo Monorail, you can recharge your card at Ticket Ofces.
Suica

About Suica for Sendai Airport Transit

Handling of Suica Purchased in the Tokyo area

Suica

Suica

Record Display and Printout, and Ticket Purchase

You can check and print out transaction records of stored fare balance at ticket vending machines that accept Suica on the Tokyo Monorail and Rinkai Line. (Some station Ticket Ofces on the Tokyo Monorail also offer this service). Also, tickets can be purchased from ticket vending machines that accept Suica on each line.
Suica Suica

Suica purchased in the Tokyo area may be used on Sendai Airport Transit. Suica may be used for traveling between stations of Sendai Airport Transit and stations in the Sendai area.
Suica

Attention
Refunds for JR EAST issued Suica cannot be made at Tokyo Monorail and Rinkai Line stations. Likewise, refunds for Tokyo Monorail and Rinkai Line issued Suica cannot be made at JR EAST stations.
JRSuica Suica JR

If problems occur such as loss of a personalized My Suica card or damage to your Suica, you may apply for its reissue at Sendai Airport Transit (excluding some stations). Please note, however, that the card will actually be reissued only at JR EAST stations a day or later after application.
My Suica Suica JR

You can recharge your Suica at ticket vending machines that accept Suica at Sendai Airport Transit stations. Transaction records of the stored fare balance can be checked and print out,and also tickets can be purchased.
Suica

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Suica serviceable transportations in Greater Tokyo

Other Lines These lines are not Suica.Pasmo Network.

(Major lines and Subways)

Suica

(March, 2009)
For information on specific bus routes for which Suica can be used, please inquire with individual bus companies. All information in this page is as of March 2009 and is subject to change without notice.
20093

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