Search for Market Research Reports:

Asia/Pacific (Excluding Japan) Finance & Accounting Business

US: 800.298.5699
Process Outsourcing 2006-2010 Forecast and Analysis
Int'l: +1.240.747.3093
Buy this Report
Published by: IDC
Price and Delivery Options

Published: Jul. 5, 2006 - 41 Pages

Search Inside Report

Table of Contents

Table of Contents
IDC Opinion
In This Study
What Has Changed
Methodology
Situation Overview
Understanding the Big Picture for F&A BPO in Asia/Pacific (Excluding Japan)
Observation of F&A BPO in 2004/2005
F&A Vendor Landscape Overview
Enterprise Landscape Overview
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) BPO Services Market, 2006-2010
Table: Key Forecast Assumptions for Asia/Pacific (Excluding Japan) Macroeconomic Outlook, 2006
Key Insights into F&A BPO for 2006
Asia/Pacific (Excluding Japan) Finance and Accounting BPO Services Forecast by Horizontal Processes
Overall Finance and Accounting BPO Landscape in APEJ
Table: Asia/Pacific (Excluding Japan) Total Finance & Accounting BPO Forecast, 2004-2010 (US$M)
F&A BPO Highlights
Asia/Pacific (Excluding Japan) Accounting BPO Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Total Accounting BPO Forecast, 2004-2010 (US$M)
Accounting BPO Highlights
Asia/Pacific (Excluding Japan) Accounts Payable and Receivables BPO Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Total Accounts Payable & Receivables BPO Forecast, 2004-2010
(US$M)
APEJ AP/AR BPO Highlights
Asia/Pacific (Excluding Japan) Cash Management BPO Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Total Cash Management BPO Forecast, 2004-2010 (US$M)
Cash Management BPO Highlights
Asia/Pacific (Excluding Japan) Finance BPO Services Forecast and Insights
Table: Asia/Pacific (Excluding Japan) Total Finance BPO Forecast, 2004-2010 (US$M)
APEJ Finance BPO Highlights
Essential Guidance
Finance and CS Accounting BPO Insights by Country
Australia
Figure: Australia Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
The PRC
Figure: PRC Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
India
Figure: India Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Korea
Figure: Korea Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Singapore
Figure: Singapore Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Hong Kong
Figure: Hong Kong Finance & Accounting BPO Analysis and Forecast 2004-2010, (US$M)
Malaysia
Figure: Malaysia Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Taiwan
Figure: Taiwan Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
New Zealand
Figure: New Zealand Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Thailand
Figure: Thailand Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Philippines
Figure: Philippines Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Indonesia
Figure: Indonesia Finance & Accounting BPO Analysis and Forecast, 2004-2010 (US$M)
Rest of Asia/Pacific (Excluding Japan)
Figure: Rest of Asia/Pacific (Excluding Japan) Finance & Accounting BPO Analysis and Forecast, 2004-
2010 (US$M)
The IT Component of BPO
Learn More
Overview of IDC's BPO Taxonomy
Revenue Recognition
Offshoring
Distinction Between BPO and Processing Services
Horizontal Versus Vertical Business Process Outsourcing
Vertical Business Process Outsourcing
Finance and Accounting Definitions
Related Research
Synopsis
Abstract

This IDC study represents a comprehensive overview and update of the market opportunities and forecasts
for finance and accounting (F&A) business process outsourcing (BPO) in the Asia/Pacific (excluding Japan)
region or APEJ. This F&A BPO overview covers qualitative as well as quantitative insights across 12 APEJ
countries for 2005 up until 2010. This evaluation is made possible through IDC's continuous engagement of
various F&A BPO players across APEJ, which includes interviews with executives, site visits, customer
interviews and using IDC's contracts database.

This report is of value to BPO service providers as well as enterprises in answering the following questions:

Which areas of F&A BPO are the most promising and why? How big is this market opportunity and in which
countries? What are the unique characteristics and the trends for F&A BPO across sub- categories
(accounting, accounts payable and receivables, cash management and finance) and by countries in APEJ?
What is the difference between processing services and BPO? How does this impact the market in APEJ?
"To some extent, the Asian financial crisis a few years ago forced the banking and financial sectors to
examine their own processes and to look for sustainable and effective solutions. BPO is playing a major
role in these transformational needs through better processes and corporate governance in the financial
sector," says IDC's Asia/Pacific BPO senior analyst, Conrad Chang.

Get Full Details About This Report >>

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 160,000 market research reports, company profiles and country profiles from over 600 research
firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage
includes the US, UK, Europe, Asia and global markets.

© MarketResearch.com 2009

4:00 Key Issues to Consider: Captive/BOT Centers for KPO

• Key differences between a shared services center, pure captive, “build, operate and
transfer” and outsourcing
o Is there a rising trend in captive centers in outsourcing? KPO?
o Identifying the driving factors and implications to keep in mind – costs,
industrialization (one-to-many solution), centralization and/or maintaining
competitive edge?
• Determining the “going in” strategy
o The pros and cons of going at it alone and working with a service provider and/or
local partner (BOT option vs. traditional outsourcing)
o Implementing the right governance model that supports success for all parties
• Issues in setting up and running the KPO captive/BOT
• Transition from a BOT to a pure captive
o Transition objectives and developing the transition plan
o Challenges to successful transition

Fauzia Zaman Malik

Global Outsourcing Offering Counsel,
Accenture

4:45 Managing Offshore Outsourced Relationships: Effective Practices for Maximizing

Business Operations and Reducing Offshore Platform Risk

• Best practices for controlling your offshore functions – maximizing the impact of
outsourcing while avoiding the pitfalls
• Implementing strategies to overcome quality control challenges
 o Cultural challenges
o Linguistic issues
o Training
o Controlling attrition
• Governance:
o Operational
o Data security
o Sensitive data
o Business continuity
• Technology transfer and protecting intellectual property rights

Frank Cocuzza