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BRINGING THE GOOD OUT OF PENNINE LANCASHIRE

ELCAP NEWS
V O L U M E 1 , I S S U E 2 3 : A P R 2 0 1 3

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The Moss Side Family Medical Practice GP says introducing the technology has not been difficult because many patients already use it to speak to relatives overseas. Dr Hussain said the practice has been offering telephone consultations for some time. During one of these, I asked if the patient had Skype, and they did, he said.

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INSIDE THIS ISSUE: Cooking Safety Campaign Launched 2


GP Dr Sirfraz Hussain

The practice has been trialling wider use of the technology over the past four months. Communication is mainly non-verbal, said Dr Hussain. You miss out on that on the VCFS & Partners 3 phone. Skype means you no longer have to miss out on the non-verbal cues. But the practice is expanding use of video consultations slowly. I average one or two Skype Update consultations per week we have been taking it cautiously, said Dr Hussain. Until Im Commissioners first 4 sure we can deliver a service that is safe and robust we will not rush ahead. BME Forum a Success Video calls are only made from the practice to patients by prior arrangement, and are governed by existing GMC rules for phone consultations. He said the practice was conducting follow up calls to patients to assess whether the system affects the quality New Toolkit launched 6 of consultations. Weve found it enhances our ability to communicate with patients. to Support Patients Its not a panacea, its just a useful adjunct to what we already do, Dr Hussain said.
Artist raises Money for Cancer Charity 5 Pupils get lessons on Scooter Safety Advertise 7

Many clever NHS schemes with potential to improve care had fallen flat because patient engagement had failed, he said. But he pointed out: Skype is free, and patients are 8 already using it even elderly ones. They often use it to stay in touch with their families abroad. He said Skype had proven useful during heavy recent heavy snow, with patients reluctant to leave home, and could have helped during the swine flu outbreak when patients were encouraged not to visit their practice. It will never replace the core of general practice - sometimes you have to put hand on their tummy or be able to feel the patient. But it is a great tool that can add something and has lots of applications, we are quite excited.

Dr Hussain on Pendle Radio via Skype. 20 setup but could save 000s.

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Community Fire Safety teams from the Pennine area headquarters of Lancashire Fire and Rescue have launched a cooking fire safety campaign. County Councillor George Adam, a Combined Fire Authority member and the Equality and Diversity Member Champion, was at the launch as his money was used to purchase new fire safety cooking banners that will be on display at various community fire safety events around the County. The banners will highlight the key safety messages around cooking as nearly 50% of all accidental house fires since the beginning of April in the Pennine area have been caused by cooking. Getting distracted whilst cooking can be extremely dangerous, your phone might ring, there could be someone at the door, or you could start watching TV and simply forget about the cooking. It really doesn't take long for a fire to spread, so even leaving your cooking for a few minutes is too long. Home Fire Safety Check visits may be booked, at no charge whatsoever, on FREEPHONE 0800 1691125 or by visiting www.lancsfirerescue.org.uk. Its a call that could so easily save lives. If you are concerned about family or friends safety, you can to refer them for a Home Fire Safety Check by using the same contact details. Lancashire Fire and Rescue Pennine Team have a dedicated programme on Pendle Community Radio - Awaz 103.1fm every Wednesday at 3.00pm. For more information contact: Richard Edney: 01772 866729 Website: www.lancsfirerescue.org.uk Email: richardedney@lancsfirerescue.org.uk

Coun. George Adams at the Campaign Launch

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Pendle Community Radio has been promoting Voluntary, Community & Faith sector (VCFS) organisations and groups for the past 12 months. During 2012 we helped over 60 organisations to promote the work they do and the good services they provide to their LOCAL communities. We are also offering VCFS organisations and groups the opportunity to expand their social media presence online and also develop websites so that people can find out more information about them. If you require any of these services, then please get in touch with the Pendle Radio team and we will be able to assist you.

Daniel Hill from Rosemere Cancer Foundation

Barbara Dunn from British Heart Foundation

If you are a VCFS (Voluntary, Community & Faith Sector) organisation or group that would like time on the radio to highlight and discuss your work and the services you can offer the community, then please get in touch with Moazzam Ali (Project Co-ordinator) on 01282 723455 or by email: info@pendleradio.org and we will organise for you to come onto one of our community programmes.

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Lancashire's Police and Crime Commissioner says he's 'delighted' following a consultation event with Black and Minority Ethnic (BME) community representatives. The event, held at Police Headquarters (Preston), on March 20, was the first of its kind for the Commissioner, who has pledged to engage with BME communities and work with them to improve the policing service. The Commissioner was joined by more than 40 invitees from across Lancashire, along with his Deputy, Ibrahim Master and Assistant Commissioner, Saima Afzal MBE. The event was also facilitated by a number of senior police officers, including Assistant Chief Constable, Peter White. All those who attended were split into groups and asked to discuss a number of questions around policing and crime and how the BME community is affected, for example; what are the key policing issues for BME communities? How can communities make a difference to policing or influence policy? A follow-up event is due to take place in June. All those who attended will be invited back to listen to feedback and discuss how to implement ideas and engage further with the work of the Commissioner and the Lancashire police force. Police and Crime Commissioner for Lancashire, Clive Grunshaw, said: "I am delighted to have finally been able to hold an event for the BME community. "We are currently in the process of compiling feedback and are arranging a follow-up meeting in June to discuss the outcomes in more detail. "However, initial reaction was that many people wanted to be more involved in volunteering and recruitment, felt younger people should be taught more about the police service and that there should be more interaction between BME communities and local police officers." Deputy Police and Crime Commissioner, Ibrahim Master, added: "The discussions were insightful, informative and above all, useful. I can safely say everyone in the room left the event having learned something new about a BME community. I am hopeful that the more detailed outcomes will provide the Office of the Police and Crime Commissioner with useful ideas going forward. This event also proved that there's a real appetite for similar future discussions." Pendle Community Radio launched a campaign last year to get as many voters to go out and use their vote to elect the Police and Crime Commissioner of Lancashire.

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Kulsoom Satia (30) from Blackburn, put her life on hold when her mum was diagnosed with a brain tumour in March 2011. When she lost her battle with cancer in August last year, Kulsoom went back to her passion for painting and is hoping to use this talent to raise money for Rosemere Cancer Foundation in her mothers memory. Rabiya Mohammed was aged just 54 when she was told she had a brain tumour, it came as a huge shock to the family, especially her daughter Kulsoom who decided to stop working and support her mother throughout her treatment. Days of Radiotherapy and Chemotherapy followed, but they proved to be not as bad as expected, as Kulsoom explains: We didnt feel like we were in a hospital at all, as soon as you arrive at the Rosemere Cancer Centre you are offered tea and biscuits and made to feel very relaxed. I know that mum felt at home there and didnt find the daily treatments stressful at all. Also, mum had suffered a stroke some years beforehand and so wasnt keen on leaving the house. At Rosemere she felt accepted and I think she enjoyed getting to know the nurses and staff there we often stayed for an hour or so after her treatment just chatting to nurses and enjoying the social side of being at the centre. While Rabiya was still alive, Kulsoom and the rest of the family organised a family fun day to raise money for Rosemere and to say thanks for making her experience a positive one. They raised over 2,000 for the charity. Despite defying expectations Rabiya sadly died in August 2012, leaving Kulsoom with a huge gap in her life. To help her through the grieving process she returned to her love of painting, which her mother had encouraged her to do, when Kulsoom was recovering from a broken leg in 2007. Kulsooms oil on canvas creations are a mixture of abstract, landscape and Arabic paintings. She has had no formal training, but has sold many of her artworks as well as exhibiting at Samlesbury Hall, Blackburn Museum and Lancaster Museum. Although she makes a living from her paintings, Kulsoom is donating 25% of each sale to Rosemere Cancer Foundation. To celebrate Rosemeres Valentines Appeal Kulsoom has created a range of Valentines inspired paintings to help raise further funds for the charity. For more information about Kulsooms work visit: www.baitulfhunoon.co.uk & www.facebook.com/baitulfhunoon.kulsoom To find out how you can help Rosemere Cancer Foundation, please contact local Fundraising Coordinator, Daniel Hill on 01772 528 346.

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From Thursday 14th February 2013: North West England became the first region in the UK to benefit from a pioneering new approach to heart failure management. Developed by Pumping Marvellous, the UKs only national heart failure charity, a new patient toolkit piloted in East Lancashire Hospital Trust and presented to the NHS Royal Blackburn cardiology unit on St Valentines day. Angela Graves, Heart Failure Nurse Manager at the East Lancashire Hospitals NHS Trust, says: Heart failure effects approximately 70,000 people in North West England. It is extremely positive news that NHS North West is piloting this new approach to after-care for heart failure patients. The Pumping Marvellous heart failure toolkit is a vital resource to empower patients, helping them become more aware of their condition and how to self-manage. We need to ensure that this becomes the standard of care for heart failure patients throughout the UK, so that more people can be given a chance to dramatically improve their quality of life. In 2011 the emergency hospital admission rate for heart failure in East Lancashire alone was 63.5 per 100,000; higher than the average in England (59.8 per 100,000). The aim of the Pumping Marvellous toolkit is to reduce the hospital admission rate of heart failure patients. Funded by NHS North West, the Pumping Marvellous heart failure toolkit has been developed by patients, carers, clinicians, rehabilitation practitioners and charities. With 42 components, the toolkit is a self-care management system designed to complement clinical care for newly-diagnosed patients. For more information about the new patient toolkit contact Pumping Marvellous using the details given below: Telephone: 0800 978 8133 From Mobile or International: +44 1282 778059 Website: www.pumpingmarvellous.org Email: heartfailure@pumpingmarvellous.com

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A LESSON on scooter safety was delivered to primary school children in Lancashire. Scoot Safe, which has been designed by local police community support officer (PCSO) Maria Fetherstone and teaches children to ride their scooter safely. It is a primary school lesson which covers scooter maintenance, including checking brakes and tyres, and the appropriate safety equipment that youngsters should wear. It also includes a 40 minute practical session which covers starting and stopping safely, turning safely and advice for using scooters on a variety of different terrain. The lesson was piloted at Bretherton Endowed C of E Primary School on Wednesday 27 March 2013 and officers are hoping that, due to its success, it will be rolled out across the county. PSCO Fetherstone, who covers Croston, Bretherton and Ulnes Walton, said: We already deliver packages on cycling safely in schools but there currently isnt anything about riding scooters safely. The use of scooters is becoming increasingly popular. Whilst we dont have any statistics for the number of injuries involving scooters, I am quite confident we would have seen a dramatic increase over recent years. It is fitting that we deliver specific training in this area and we hope that it will ultimately help to keep youngsters safe on our roads. Children who successfully completed the course, received a certificate. Lancashire Constabulary is working alongside Lancashire County Council with a view to rolling the lesson out across the county. County Councillor Tim Ashton, cabinet member for highways and transport, said: "We already work closely with the police on road and cycle safety and it's an excellent idea to include scooter safety into the mix, as they're so popular with young children. It's a worthwhile innovation and has our full support." Officers are keen to remind parents of advice they can give to children to ride their scooter safely. PCSO Fetherstone added: I would advise scooter users to always wear a helmet as well as elbow and knee pads wherever possible. Never use a scooter on a road and be aware of any vehicles crossing pavements when leaving a driveway. Be careful on uneven surfaces the small wheels can easily get stuck and cause a sudden and abrupt halt. I would also advise against riding in crowded areas and remind users to beware of pedestrians.

Pendle Community Radio is now offering local businesses the opportunity to advertise or sponsor programmes on the radio. Pendle Radio is very popular amongst the local community & is also available on the internet, as such it offers a great opportunity for businesses to advertise their products to this growing consumer demographic. The expense of advertising on other types of media can be a restrictive factor especially for smaller businesses and this is precisely where Pendle Radio can help. Ad spots can be bought by the second and as such offer great value for money. The science of advertisement suggests repetition and simplicity are the key to a good radio advert, the cost of ads on Pendle Radio means even smaller businesses can now purchase repetitive ads. Pendle Radio can also author and produce your advertisements for you. If you would like to advertise on Pendle Radio please contact us via email; info@pendleradio.org.

ELCAP would like to thank all the readers of this e-newsletter, listeners of PCR Radio and the wonderful Volunteers who make it all possible. You are all an important part of ELCAP and we hope that you continue to enjoy the various services we endeavour to provide through ELCAP e-news, PCR Radio and on www.pendleradio.org. We always welcome your comments, whether they are good or bad - we would love to hear from you. The articles in this e-newsletter do not necessarily reflect the views of ELCAP.

ELCAP is committed to providing a variety of services to the local community in the East Lancashire area. Contact US Our mission is to enrich the lives of the local community through the provision of education, information and training through modern art, media and digital technologies. One of our key projects is the Pendle Community Radio station which provides an invaluable service to the East Lancashire community.
ELCAP Publications

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