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List of 100 Essential Business English Nouns

100 commonly-used nouns you should know and be able to use if you work in an Englishspeaking business environment. Do you know them all? Tick them off keep this page as a record. as you learn and

advantage advertisement advice agenda apology

debtor decision decrease deficit delivery department

fall feedback goal goods growth guarantee improvement increase industry instructions interest inventory invoice knowledge limit loss margin market message mistake

objective offer opinion option order output payment penalty permission possibility preparation price product production profit promotion purchase reduction refund reminder

repairs report responsibility result retailer rise risk salary sales schedule share signature stock success suggestion supply support target transport turnover

authorization bill brand budget change distribution commission comparison competition competitor confirmation costs creditor customer deadline debt explanation facilities factory employee employer enquiry environment equipment estimate experience description difference disadvantage

100 Essential Business English Verbs

Here are 100 commonly-used verbs you should know and be able to use if you work in an English-speaking business environment. Do you know them all? Tick them off learn and keep this page as a record. as you

accept add admit advertise advise afford approve authorize avoid borrow break build buy calculate call cancel change charge for check choose

complain complete confirm consider convince count decide decrease deliver develop dismiss dispatch distribute divide drop employ encourage establish estimate exchange

extend fall fix fund get worse improve increase inform install invest invoice join lend lengthen lower maintain manage measure mention obtain

order organize owe own pack participate pay plan present prevent process produce promise promote provide purchase raise reach receive recruit

reduce refuse reject remind remove reply resign respond return rise sell send separate shorten split structure succeed suggest write vary

List of English irregular verbs - past simple and past participles

Here is a checklist of English irregular verbs. Use this page as a reference and to test yourself. Past Simple arose awoke bore beat became began bent beset bet/betted bid bound bit bled blew broke bred brought broadcast built burnt/burned burst bought cast caught chose clung came cost Past participle arisen awoken borne beaten became begun bent beset bet bid bound bitten bled blown broken bred brought broadcast built burnt/burned burst bought cast caught chosen clung come cost

Verb arise awake B bear beat become begin bend beset bet bid bind bite bleed blow break breed bring broadcast build burn burst buy C cast catch choose cling come cost

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creep cut crept cut crept cut

Verb D deal dig dive do draw dream drink drive E eat F fall feed feel fight find fit flee fling fly forbid forget

Past Simple

Past participle

dealt dug dived/dove (AmE) did drew drank drove ate fell fed felt fought found fit fled flung flew forbade forgot

dealt dug dived done drawn drunk driven eaten fallen fed felt fought found fit fled flung flown forbidden forgotten foregone forgiven forsaken foretold frozen

dreamt/dreamed dreamt/dreamed

forego/forgo forewent forgive forsake foretell freeze G get got forgave forsook foretold froze

got/gotten (AmE)

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give go grind grow gave went ground grew given gone ground grown

Verb hang hang have hear hide hit hold hurt keep kneel know lay lead lean leap learn leave lend let lie light lose make mean meet misspell mistake mow overcome overdo overtake overthrow pay plead prove put quit

Past Simple hung hanged had heard hid hit held hurt kept knelt knew laid led leant/leaned leapt/leaped learnt/learned left lent let lay lit/lighted lost made meant met misspelt/misspelled mistook mowed overcame overdid overtook overthrew paid pleaded/plead proved put quit

Past participle hung hanged had heard hidden hit held hurt kept knelt known laid led lean/leaned leapt/leaped learnt/learned left lent let lain lit/lighted lost made meant met misspelt/misspelled mistaken mown/mowed overcome overdone overtaken overthrown paid pleaded/plead proved/proven put quit

read rid ride ring rise run saw say see seek sell send set sew shake shear shed shine shoot show shrink shut sing sink sit sleep slay slide sling slit smell smite sow speak speed spell spend spill spin spit split spoil spread spring stand steal stick sting stink stride

read rid rode rang rose ran sawed said saw sought sold sent set sewed shook sheared shed shone shot showed shrank shut sang sank sat slept slew slid slung slit smelt/smelled smote sowed spoke sped/speeded spelt/spelled spent spilt/spilled spun spat split spoilt/spoiled spread sprang stood stole stuck stung stank strode

read rid ridden rung risen run sawn/sawed said seen sought sold sent set sewn/sewed shaken sheared/shorn shed shone shot shown/showed shrunk shut sung sunk sat slept slayed/slain slid slung slit smelt/smelled smitten sown/sowed spoken sped/speeded spelt/spelled spent spilt/spilled spun spat split spoilt/spoiled spread sprung stood stolen stuck stung stunk stridden

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strike strive swear sweep swell swim swing take teach tear tell think thrive throw thrust tread struck strove swore swept swelled swam swung took taught tore told thought thrived/throve threw thrust trod struck striven sworn swept swelled/swollen swum swung taken taught torn told thought thrived thrown thrust trodden understood upheld upset woken/waked worn woven/weaved wedded/wed wept won wound withdrawn withheld withstood wrung written

understand understood uphold upheld upset upset wake wear weave wed weep win wind withdraw withhold withstand wring write woke/waked wore wove/weaved wedded/wed wept won wound withdrew withheld withstood wrung wrote

Telephone language and phrases in English How to answer and speak on the phone
Problems Answering the phone Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking. Who's calling, please? I'm sorry, I don't understand. Could you repeat that, please? I'm sorry, I can't hear you very well. Could you speak up a little, please? I'm afraid you've got the wrong number. I've tried to get through several times but it's always engaged. Could you spell that, please?

Introducing yourself This is Paul Smith speaking. Hello, this is Paul Smith from Speakspeak International.

Putting someone through One moment, please. I'll see if Mr Jones is available. I'll put you through. I'll connect you. I'm connecting you now.

Asking for someone Could I speak to John Martin, please? I'd like to speak to John Martin, please. Could you put me through to John Martin, please? Could I speak to someone who

Taking a message Can I take a message? Would you like to leave a message? Can I give him/her a message? I'll tell Mr Jones that you called I'll ask him/her to call you as soon as possible

Explaining I'm afraid Mr Martin isn't in at the moment. I'm sorry, he's in a meeting at the moment. I'm afraid he's on another line at the moment.

Putting someone on hold Just a moment, please. Could you hold the line, please? Hold the line, please.