International Workshop on

Government Performance Management

JULY 1-12, 2013 NEW DELHI, INDIA

INSTITUTE OF PUBLIC ENTERPRISE

In collaboration with

lR;eso t;rs

Performance Management Division

CABINET SECRETARIAT

Government of India

o civilized society can function effectively without an effective government. All countries use government as a mechanism to provide services that benefit all citizens: police, judicial services, national defense, and municipal services. Government also serves as a means of making some of the most important collective decisions: nature of the health system, education system, water and sewage system, roads and highways system. Given this pervasive nature of government, its performance has a direct bearing on the welfare of citizens. Enhanced government effectiveness not only affects the welfare of citizens in the short run but also in the long-run. In the increasingly globalized world, government effectiveness is the key determinant of a country's competitive advantage. Experts agree that in the long run, race among nations will be won or lost not on the basis of comparative advantage arising from resource endowment, but by the competitive advantage created by effective governments. This workshop on Government Performance Management is inspired by our belief that returns from improving effectiveness of the government are immense. Further, we believe that the majority of these benefits accrue to the socially and economically weaker sections of our society. Hence, we do not believe that there is a trade-off between efficiency and equity. Extra effort spent on improving government efficiency is likely to do more good on the margin than spending it on a program that does not work effectively. International experience suggests that 80% of the performance of any organization is determined by the quality of its systems. Hence, the focus of the workshop is on practical tools and techniques for improving systems of performance management in government. The main focus would be on developing a results-based Performance Management System. However, to improve perception about government performance, we also need to focus on (a) management of citizen / client interface with the government, and (b) grievance redress systems.

WORKSHOP CONTENT
This is a very comprehensive training workshop and is tailored to be useful to participants with varying degrees of previous background in designing and implementing performance management systems in government. Both experienced professionals and newcomers will find it useful and enjoyable. Following is an illustrative list of topics that will be covered during the training workshop: Explanations about Government Performance Meaning of Government Performance How to improve Government Performance How to measure Government Performance International best practice and options for policy makers Use of Performance Agreements in public sector How to design Performance-Related Incentives How to design and implement a Public Grievance Redress system How to design and implement Citizens' / Clients' Charters How to design and implement a system to measure and promote innovation in public administration Frontiers of E-Governance How to implement 'Right To Information' in Government How to develop a Strategic Plan in Government Departments How to implement ISO 9001:2008 in Government Departments Designing effective Performance Information Management Systems in Government Creating Knowledge Management Systems in Government Creating and managing Communities of Practice in Government Institutional mechanism for managing Performance in Government Organizational Restructuring for improving Government Logic of Creating Executive Agencies

WORKSHOP OBJECTIVES
purpose of the International Workshop on Government Performance Management is to summarize and convey to the Workshop participants both theory and international experience with regards to cutting-edge tools and techniques for improving performance of government departments as well as public sector enterprises. Participants will be provided with an overview of the necessary knowledge and skills required to design and implement systems for improving Government Performance. In addition, they will be provided with the necessary training resources to share their experience with a much larger audience in their home countries. The International Workshop on Government Performance Management exists for the purpose of furthering the development of a community of practice and network of professionals who can continue to enrich each other with their experience in improving performance of their government.
The

Who Should Attend?

The Workshop is intended for senior Government Officials, Public Enterprise Managers, Professional Economists, Management Consultants, Journalists, Academicians, and Politicians concerned with improving performance of their governments in their countries. It is expected that all participants will be university graduates, but candidates with other qualifications and/or relevant work experience will also be considered. Since also all work is done in English, prospective participants must be fluent in speaking, reading and understanding English.

Location
This Workshop will be held at one of the finest hotels in New Delhi, the capital of India. Delhi has been the seat of power for several rulers and many empires for about a millennium. The city's importance lies not just in its past glory as the seat of empires and magnificent monuments, but also in its rich and diverse cultures

About IPE
The Institute of Public Enterprise (IPE) is India's premier Business School located at Hyderabad and is recognized as a "Centre of Excellence" by the Indian Council of Social Science Research (ICSSR), Ministry of Human Resource Development, Government of India, New Delhi. It has also been recognized by eight universities in India for guidance of Ph.D. scholars. It has developed strong linkages with industry, government and academic institutions and is the founder member of the Association of Indian Management Schools (AIMS).

Training Methodology
IPE professionals are sensitive to the needs of policy makers and have developed a very practical and highly successful approach to training. Participants will be provided with latest information on developments in the field of Government Performance Management by means of lectures, panel discussions, group discussions and management films. Participant discussion of case studies and self study assignments as well as preparation and presentation of hypothetical Performance Agreements provide the participants with intensive first hand experience.

Lead Faculty
Dr. Prajapati Trivedi is currently Secretary to Government of India and heads the Performance Management Division, Cabinet Secretariat, Government of India. Prior to joining Government of India, he was a Senior Economist for the World Bank, Economics faculty at the Kennedy School of Government, Harvard University, and a Chaired Professor at the Indian Institute of Management Calcutta (IIMC). He has led the implementation of Performance Monitoring and Evaluation System (PMES) in 80 departments of Government of India, 760 Responsibility Centres under these departments and 13 States. An internationally recognized expert, Dr. Trivedi has worked in more than 25 countries and authored number of books on public sector management issues.

In addition to the above lead faculty, there will be a large number of very experienced workshop faculty members from international organizations, universities and government departments.

Costs
The tuition for the two week Workshop is $5000 (INR-2,75,000). Unlike many similar programs, the accommodations are single occupancy and in one of the finest hotels of Delhi. Tuition Fee must be paid to IPE by June 10, 2013. Until the Tuition Fee is received, an otherwise qualified candidate will be admitted only provisionally. Participants will be responsible for the cost of travel between their homes and New Delhi. They will also require an allowance sufficient to cover the cost of local transportation, laundry, telephone, dinner and other incidental expenses. $40 per day will be adequate to cover such expenses. Please note that health insurance for participants is not provided by the Workshop. We strongly recommend that all participants obtain health insurance prior to departure from their country.

Visas
Each participant is responsible for the necessary visas and other travel documents required to attend the Workshop. Applications should be made as early as possible to allow sufficient time for visas to be issued.

Funding
IPE is not in a position to offer financial assistance to applicants. Participants have been traditionally funded by their own organizations or through technical assistance portions of loans from bilateral and multilateral agencies such as the World Bank, African Development Bank, Asian Development Bank, the United Nations Development Program or the United States Agency for International Development (USAID). Participants are advised to contact the local representative offices of these organizations for the possibility of financial assistance.

Other faculty
1. 2. Mr. Achim Von Heynitz
Former Budget Director, World Bank

Mr. Dustin Brown

Deputy Associate Director for Performance and Personnel Management Office of Management and Budget, US Government

3.

Prof. Akash Deep

Senior Lecturer in Public Policy Harvard Kennedy School, Harvard University

4.

Mr. Richard Ndubai

Permanent Secretary Performance Contract Steering Committee Cabinet Office, Office of the President, Kenya

5.

Dr. Arunaselam Rasappan

Senior Advisor Center for Development & Research in Evaluation (CeDRE) International, Malaysia

6.

Dr. R. K. Mishra
Director Institute of Public Enterprise (IPE), Hyderabad (India)

7.

Dr. Sam Pitroda

Adviser to the Prime Minister of India on Public Information Infrastructure and Innovations & Chairman, National Innovation Council

8. 9.

Mr. Arun Maira

Member, Planning Commission of India

Mr. Nandan Nilekani

Chairman Unique Identification Authority of India

10. Prof. Anil Gupta

Indian Institute of Management Ahemdabad

11. Mr. William L. Dorotinsky

Public Sector Performance Global Expert Team World Bank

12. Prof. Rohini Pande

Mohammed Kamal Professor of Public Policy and Director of Governance Innovations for Sustainable Development Group Harvard Kennedy School, Harvard University

Please visit www.performance.gov.in for an updated list of faculty and schedule

What to Expect
This training workshop is organized as an adult learning program. We depend heavily on active participation in various types of "hands on" exercises such as small group discussions, simulation exercises that require preparation and study by each participant. Our training includes approximately six hours of classroom activities (or site visits) per day and will require approximately two to three hours of individual or group preparation per night by each participant. This program is not a conference: active individual participation, full attendance, and completion of assigned exercises are required to successfully complete the workshop requirements and to receive a certificate.

How to Apply
Interested candidates should complete the enclosed application form. Completed applications must be received th not later than June 10 , 2013. Since space in the Workshop is limited and admission is competitive, earlier application is strongly recommended. Applications should be sent to: WORKSHOP ON GOVERNMENT PERFORMANCE MANAGEMENT Institute of Public Enterprise Osmania University Campus Hyderabad - 500007 Andhra Pradesh, India Tel: +91-8130064502 Fax: +91-40-2709 5478,+91-11-24102290 Email: iwgpm@ipeindia.org We strongly recommend using email for all communications

For more details send an email to: iwgpm@ipeindia.org or visit the following websites www.performance.gov.in www.ipeindia.org

APPLICATION FORM
International Workshop on

Government Performance Management

Institute of Public Enterprise (IPE)
Osmania University Campus, Hyderabad - 500 007 Andhra Pradesh, India

Tel: +91-8130064502 Fax: +91-40-2709 5478, +91-11-24102290 Email: iwgpm@ipeindia.org www.performance.gov.in www.ipeindia.org

Please complete and send this form by June 10, 2013 (Earlier submission is recommended, given the need to apply for visa and make other arrangements) First Middle Family Male / Female

Name :................................................................................................................Sex :.................................. Date of Birth :........................................

Month / Day / Year

Business Address :........................................................................................................................................................................................................

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Telephone :..................................................................Fax :....................................................... Email :......................................................................

Present Responsibilities :..............................................................................................................................................................................................

Education :

Degree :..........................................................................................................................................................................................................................

Subject :..........................................................................................................................................................................................................................

Obtained From :.............................................................................................................................................................................................................

Dates :.............................................................................................................................................................................................................................

Please summarize your professional experience as it relates to the workshop :............................................................................................................

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Level of command over English :..................................................................................................................................................................................

Did you use English in your school work :....................................................................................................................................................................

If not, how and where did you learn English :...............................................................................................................................................................

If accepted to the workshop, how do you plan to finance your tuition and other expenses :.........................................................................................

On a separate page, please explain why you are applying for this Workshop and what you hope to gain from it. Date :........................

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