RICOH Americas Corporation

Product Support Guide

Model M099, M100

Introduction
Model Type Launch Date S/N Configuration Product Code Brand/Model Name
Product Code M099 M100 Lanier SP C240SF SP C242SF Ricoh Aficio SP C240SF Aficio SP C242SF Savin SP C240SF SP C242SF

Color MFP 11/1/2011 M099-T21YFMxxxxxx M100-T22YFMxxxxxx M099, M100

Product Concept
Model Specification Summary
16/16 ppm NIC/Duplex 4 line operational panel Print/ Scan/ Copy/ Fax GDI Duty: 30k/ Machine life: 90k Economy Color

Product Concept
Successor model SP C220s/C221SF Approach mainly to mainframe price valued customers (ex. Small office use)

M099
20/20 ppm NIC/Duplex 4 line operational panel Print/ Scan/ Copy/ Fax PCL/PS Duty: 65k/ Machine life: 180k Economy Color Successor model SP 221SF/222SF Approach mainly to TCO conscious customers MFP+P click in compact low PV situation (ex. Tender sales: Major account office, shop chain)

M100

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Model M099, M100

Order Number
Main Frame
Item
M099 M100 NOTE:

Ricoh
Aficio SP C240SF Aficio SP C242SF

Savin
SP C240SF SP C242SF

Lanier
SP C240SF SP C242SF

EDP Code
406873 406878

Order Numbers are provided for reference purposes only. Please use your Pricing Guide for proper order numbers to insure you receive the correct branding emblem.

Options
Item
500 Sheet Paper Feed unit

Description
Paper feed Unit TK 1010

EDP Code
406019

Lanier ID
406019

Product Code
G849 -

Serial #
Q94YMMXXXXX

Wireless Card SX-2500CG

Wireless Adapter

100118FNG

100118FNG

Supplies/Yields
Item
Lanier
AIO AIO AIO AIO AIO AIO AIO AIO Waste Toner Bottle 406399 406400 406401 406402 406403 406404 406405 406406 406043 406344 406345 406346 406347 406475 406476 406477 406478 406043 406383 406384 406385 406386 406387 406388 406389 406390 406043 Print Cartridge Black SP C310A Print Cartridge Cyan SP C310A Print Cartridge Magenta SP C310A Print Cartridge Yellow SP C310A Print Cartridge Black SP C310HA Print Cartridge Cyan SP C310HA Print Cartridge Magenta SP C310HA Print Cartridge Yellow SP C310HA Waste Toner Bottle Type 220 Print Cartridge Black SP C310A Print Cartridge Cyan SP C310A Print Cartridge Magenta SP C310A Print Cartridge Yellow SP C310A Print Cartridge Black SP C310HA Print Cartridge Cyan SP C310HA Print Cartridge Magenta SP C310HA Print Cartridge Yellow SP C310HA Waste Toner Bottle Type 220 Print Cartridge Black SP C310A Print Cartridge Cyan SP C310A Print Cartridge Magenta SP C310A Print Cartridge Yellow SP C310A Print Cartridge Black SP C310HA Print Cartridge Cyan SP C310HA Print Cartridge Magenta SP C310HA Print Cartridge Yellow SP C310HA Waste Toner Bottle Type 220 2500 2500 2500 2500 6500 6000 6000 6000 25K 2500 2500 2500 2500 6500 6000 6000 6000 25K 2500 2500 2500 2500 6500 6000 6000 6000 25K

Name

Order Code

Target Yield

Ricoh
AIO AIO AIO AIO AIO AIO AIO AIO Waste Toner Bottle Savin AIO AIO AIO AIO AIO AIO AIO AIO Waste Toner Bottle

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Supply Yield Condition: ISO 19798 is used to measure the above toner yield. The condition is standard temperature and humidity. This yield number may change depending on the circumstances and printing conditions. Starter AIO (included in a carton box of main unit): 6K pages / Cartridge. The waste toner bottle yield is measured by 5%, 3P/J when printer is used 50% color, 50% B/W.

Option Compatibility
Category
Mainframe Input/Output Option

Item
M099/M100 500x1 Tray

Compatibility
New(Unique) M018/M019

Branding Information
Branding is required as the machines are shipped as a generic version. Ricoh version machines: You must attach the model label (provided) to the front cover. Savin/Lanier: You must attach the model label (provided) to the front cover. Model
M099 (SP C240SF) M100 (SP C242SF)

Lanier Branding Kit

406934 406935

Savin Branding Kit

406936 406937

Configuration
Main Frame Configuration

M099, M100 Optional Paper Tray

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Feature Comparison To Previous version

G181
Paper Input STD Op

G184

M099/M100
250 Sheets + 1 sheet Bypass 500 Sheets x1 150 Sheets 60 160g/m2 (16-40lb) 60 105g/m2 (16-28lb)

250 Sheets + 1 sheet Bypass 500 Sheets x1 150 Sheets 60 160g/m2 (16-40lb) 60 105g/m2 (16-28lb) 48 Sec. 300mhz 128mb 16.5" x 19.4" x 18.7" USB2.0, 10Base-T/100Base-TX, IP4 Tier 1 2 Line LCD

Common

Paper Output Capacity Paper Standard Weight Tray Op. Paper Tray Warm Up Time Processor Speed RAM Dimensions I/F Network Protocol Energy Star

30 Sec 400mhz M099-128mb, M100-256mb 16.5" x 19.4" x 18.7" USB2.0, 10Base-T/100Base-TX IP4, IP6, Bonjour Tier 2 4 Line LCD Mono: 16ppm F/C: 20ppm Less Than 14 sec Less Than 14 sec 600x600dpi, 1200x600 Dpi 2400x600 Dpi Yes M099 - GDI M100 - PCL5c, PCL6,PS3 Standard
YES (*3) YES

Control Panel Printing Speed LT First Print Resolution Printer Duplex Printer Language Economy Color Mode Locked Print User ID/User codes Black/Color Yield Mono F/C

Mono: 16ppm F/C: 20ppm Less Than 14 sec Less Than 14 sec 600x600dpi, 1200x600 Dpi 2400x600 Dpi Standard/Manual GDI, PCL5c, PCL6,PS3 N/A
NO NO

Supply

2.5K,2.5k,6.5K,6k (*1)

2.5K,2.5k,6.5K,6k (*1)

*1 Yield measurement of AIO of M096 is based on ISO 19798 *2 Auto Duplex ( 60% productivity approx.) *3 With PCL driver only

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Installation
Installation Requirements
Temperature Range: 10 C to 32 C (50 F to 89.6 F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) Ventilation: 3 times/hr/person 3 3 Ambient Dust: Less than 0.075 mg/m (2.0 x 10-6oz/yd ) Avoid areas exposed to sudden temperature changes: Areas directly exposed to cool air from an air conditioner. Areas directly exposed to heat from a heater. Do not place machine where it will be exposed to corrosive gas or vapor. Do not install the machine at any location over 2,000m (6,500 ft.) above sea level. Place the machine on a strong and level base. Inclination on any side should be no more than 5mm (0.2) Do not place the machine where it may be subject to strong vibrations. Machine level Front to back: within 5mm (0.2) of level

Right to left: within 5mm (0.2) of level

Power Requirements
Input voltage level: 110 - 120 V, 60Hz:12A Do not place anything on power cord. The required wall outlet is a NEMA 5-15R (receptacle)

Space

A (Front) B (Left) C (Rear) D (Right)

70 cm (27.5) 20 cm (27.9) 20 cm (7.9) 10 mm (4)

The recommended 70 mm (27.5) front space is sufficient to allow the paper tray to be pulled out. Additional the front space is required to allow operators to stand at the front of the machine.

Foot Print
Dimensions (W x D x H): 16.5" x 19.4" x 18.7" 420 x 493 x 476 mm)
NOTE:

Measurement Conditions: Without optional PTU .

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Power Consumption / Noise Emission

Power Consumption
Power Consumption (Mainframe) 10W or less approx. 70W

M099, M100 EnergySaverMode2 EnergySaverMode1

Auto Switch 10min (default) 1-240 min. Non *1 (on or Off)

Recovery Time 30 sec or less 10 sec or less

Noise Emission
Sound Power Level Sound Pressure Level ISO 7779
NOTE:

Stand By Printing Stand By Printing

Not over 40db 64db Not over 34 db 58 db

The above measurements were made in accordance with ISO 7779. The measurements were taken from the normal position of the operator.

Installation Times
Unit Main Frame Paper Tray Installation Time (Minutes) 30 5

Storage/Transportation
Storage Mainframe Temperature/Humidity -30 C 40 C(86 F 104 F) Less than 80%RH Storage Period: Max. 12 months from production Temperature/Humidity -10 C 40 C(50F-104 F) 15%-80%RH Avoid direct sunlight Storage Period: Max 24 months Transportation Temperature/Humidity -30 C 50 C(86 F-104 F) 15 % -95%RH

Temperature/Humidity -10 C 40 C(50F-104 F) 15%-80%RH Avoid direct sunlight

Toner (*1)

NOTE:

(*1) Do not store more than 12 hours under the temperature between 40 and 50 C. Do not store more than 0 a month under the temperature between 35 and 40 C. Store in a dry, dark place where temperature does not exceed 40 on continuance storage/transportation conditions.

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Parts / Special Tools / Maintenance

PM Parts / Yields
Mainframe AIO and Waste Toner Bottle User Maintenance Options
Paper Tray Unit

No schedule maintenance

Special Tools & Lubricants

Item 1 2 3 4 5 Part Number B2299311 VSSM9000 C4019503 A2579300 52039501 Description Special Cloth 10Pcs/Bag Digital Multimeter Flutke87 20X Magnification scope Grease Barrierta Silicon Grease G - 501 PC for Windows 2000/XP/Vista Windows server 2003/2003 R2, or Mac OS 9/x, 10.1 10.4 (USB or network connection) Note: PC is necessary to update the Firmware Qty 1 1 1 1 1 Unique or Common C (B229) C ( General ) C ( General ) C ( General ) C ( General )

C (General)

Target Reliability
M099 Duty Monthly Print Volume Estimated Unit Life 30K prints/Month Ave:0.65K prints, Max:1.5K prints 5 years or 90K prints whichever comes first M100 65k prints/Month Ave: 1.1K prints, Max:3K prints 5 years or 180K prints whichever comes first

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Specifications / Documentation
Engine Features Technology Reading element Printing processing Flatbed with CCD array image-sensor Laser beam scanning & Electro photographic printing, Mono component toner development 4 drums tandem method Speed Mode: 600x600 dpi 1bit (600x600 dpi) Standard Mode: 600x600 dpi 2 bit (1200 x 600 dpi equivalent) Fine Mode: 600x600 dpi 4 bit (2400 x 600dpi equivalent) M099 :Mono/ FC 16ppm / 16ppm (LT:16.5ppm/ 16.5ppm) M100 :Mono/ FC 20ppm / 20ppm (LT:21ppm/ 21ppm) 14 sec or less (A4/LT SEF) Auto duplex 420 x 493 x 476 mm, 16.5" x 19.4" x 18.7" 30.0kg, 66.2lb Standard Std Tray Bypass tray Paper Feed Unit 250 sheets (80 g/m ) 1 sheet 500 sheets (80 g/m ) Up to 751 sheets total capacity (Std tray + Option x1 + Bypass) Face down Up to 150 sheets (80g/m2 A4/LT, 20lb) A4, B5JIS, A5, B6JIS, A6, Legal, Letter, HLT, Exective, Foolscap, Folio, F, 16Kai, Com10, Monarch, C5 Env, C6 Env, DL Env, Postcards, Reply-Paid Card, Custom size: Min. 90mm x 148mm (3.6" x 5.92"), Max. 216mm x 356mm (8.64" x 14.24") A4, B5JIS, A5, B6JIS, A6, Legal, Letter, HLT, Exective, Foolscap, Folio, F, 16Kai, Com10, Monarch, C5 Env, C6 Env, DL Env, Postcards, Reply-Paid Card, Custom size: Min. 90mm x 148mm (3.6" x 5.92"), Max. 216mm x 356mm (8.64" x 14.24") A4, Letter Plain Paper/Middle Thick/Recycle Paper/Envelope/Thick Paper/ Label/Thin Paper/Color Paper/ Preprinted Paper/ Prepunched Paper/ Letterhead/ Bond Paper/ Card Stock/Thick Paper2/ Plain Paper/Middle Thick/Recycle Paper/Envelope/Thick Paper/Label/Thin Paper/Color Paper/ Prepunched Paper/ Letterhead/ Bond paper/Card Stock/Thick Paper2/ Plain Paper/Middle Thick/Recycle Paper/Thick Paper/Thin Paper/Color Paper/ Preprinted Paper/ Prepunched Paper/ Letterhead
2 2

Resolution (dpi, bit/pixcel)

Printing Speed

General Paper

A4/LT

First Print Speed Duplex Printing Dimensions (WxDxH) Weight Input capacity

Op. Paper Tray Max Output capacity Input Paper Size Standard Tray Standard Tray

Bypass Tray

Op. Paper Tray Media Type Std.Tray

Bypass Tray Op.Paper Feed Unit

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Engine Features Continued Paper Weight Std Tray Optional Tray Bypass tray Duplex ADF Capacity Original size Original weight Rating Power Spec. US version EU version/ Asia version/ China version Taiwan version US Max. version Energy Saver EU Max. version Energy Saver Normal (EnergySaverMode2) Quick (EnergySaverMode1) 60-160g/m2 (16-40lb) 60-105g/m2 (16-28lb) 60-160g/m2 (16-40lb) 60-90g/m2 (16-24lb) 35 sheets (80g (20lb)/ m2) Letter/A4: Width 139.7-215.9mm (5.5" - 8.5"), Length: 139.7-355.6mm (5.5" - 14") 64 - 90 g/m2 (17 - 24lbs.) 120V, 60Hz 220-240V, 50/60Hz 110V, 60Hz 1300W or less 10W or less 1300W or less 10W or less 30 sec or less 30 sec or less 10 sec or less

Power Consumption

Warm-up Time Energy Saver Mode

Copy Features 1st copy speed Maximum original size Copy Speed Single Document Multiple Copy ADF Multiple Document Single Copy Multiple copy Resolution (H x V) Grayscale Flatbed ADF ADF Platen ADF B&W: Less than 30 sec. (A4, LT SEF) F/C: Less than 30 sec. (A4, LT SEF) A4 (210 x 297mm) / Letter (215.9 x 279.4mm) Legal (215.9 x 355.6mm) M099 Mono/ FC: 20/ 20cpm (A4), 21/21cpm (LT) M100 Mono/ FC: 20/ 20cpm (A4), 21/21cpm (LT) M099 Mono/ FC: 20/ 20cpm (A4), 21/21cpm (LT) M100 Mono/ FC: 20/ 20cpm (A4), 21/21cpm (LT) M099 Mono: 16cpm, FC: 10cpm M100 Mono: 20 cpm, FC: 10 cpm Up to 99 600x600 dpi 600x300 dpi 256 levels (A4/LT) A4/LT)

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Copy Features Continued Reduction / Enlargement Fix Custom Image density adjustment Copy mode (Image quality mode) Memory copy Duplex copy Interrupt copy Combine copy ID Card copy Enhanced Copy Features APS/AMS Auto Tray Switch Directional Magnification Directional Size Magnification Photo Mode Auto Start User Program Electronic Sorting Image Rotation Series Copy Not Available Yes Not Available Not Available Yes Not Available Not Available Yes ( ADF only) Not Available Not Available US: 50, 65, 78, 93, 129, 155, 200, 400% EU: 50, 71, 82, 93, 122, 141, 200, 400% Book: 25 - 400% in 1% step ARDF: 25 - 200% in 1% step Yes, Manual only: 5 levels Text / Photo / Mixed Yes Yes Not Available 2 in 1, 4 in 1 (Only ADF) Yes

Fax Features Circuit Compatibility Communication Mode Document Size Scanning Width Printing Width Resolution Coding System Compression Method Platen Scanning Speed ADF Bk Color Bk Color PSTN/ PBX ITU-T, G3 T. 30 Width: 139.7-215.9mm (5.5 - 8.5), Length: 139.7-355.6 mm (5.5 - 14) Max. 210 mm (8.3") Max. 208 mm (8.2") 200 x 100dpi, 200 x 200dpi 8x3.75 line/mm, 8x7.7 line/mm MH/MR/MMR/JBIG Less than 5 second (A4 SEF, 200dpi) Less than 10 second (A4 SEF, 200dpi) 120mm/sec (A4 SEF, 200dpi) 60mm/sec (A4 SEF, 200dpi)

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Fax Features Continued Bk Color Scan Page per Minute(ADF used) A4/LT LEF Image Rotation Less than 20 spm (A4/LT SEF, 600x300dpi) Less than 20 spm (A4/LT SEF, 600x300dpi) LEF not available

Modem Speed

33.6K-2400bps with Auto Fallback G3: Approx.2 seconds (200x100 dpi, JBIG, ITUT #1 chart TTI off, memory transmission) G3: Approx.3 seconds (200x100dpi, MMR, ITUT #1 chart, TTI off, memory transmission) Std Std 2MB 2MB 1 hour Yes Yes Yes 20 locations 200 locations Not Available Not Available Yes (Automatic/Manual) Not Available Yes Not Available Yes Not Available Yes Not Available Yes (for reception) Not Available Not Available Not Available Yes Not Available Not Available Not Available Not Available Not Available Yes Yes (M100 only)

Transmission Speed

Page Memory Size SAF Memory Size Memory Backup Smoothing TTI/RTI CSI One Touch Dial Quick Dial Group Dial Keystroke Program Redial AI Short Protocol Direct Fax Number Entry Dual access User Code Label Insertion Page Counter Auto Document Auto Reduction Wild Cards Summer Time ID code programming Memory Lock ID Code SID Code (Sender ID) ID Card Programming Programming by OMR User Function Key Night Timer Time Indicator Energy Saver Internet FAX

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Fax Features Continued PC FAX Broadcasting Yes Only one port available Yes Default 3 times, 5 minutes Max 5 times Can be set to 5 minutes or 6minutes. 3-5 rings (Default 3 rings) Not Available Yes Yes 3 level Light/ Normal/ Dark (manual setting) Yes Yes Yes

Automatic Redial

Auto Answer Local Storage LCD Prompt Remaining Memory Indication Contrast Control (Density) Clock Adjustment User Parameter Settings User Data Transfer

Fax Transmission Immediate Transmission Parallel Memory Transmission Memory Transmission Color FAX Serial Broadcasting Later Error Correction Mode Page Retransmission Forwarding Image Rotation Book Fax Closed Network Transmission Double Sided Transmission Yes Yes Yes Not Available Yes (Up to 100 locations) Not Available Yes Not Available Not Available Not Available Not Available Not Available Not Available

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Fax Reception Automatic Reception Manual Reception Substitute Reception Authorized Reception Multi Copy Closed Network Reception Time Printing Center Mark Checkered Mark Economy Printing Mode Duplex Reception Yes Yes Yes Yes Not Available Not Available Not Available Not Available Not Available Not Available Not Available

Internet Fax Requirement of Mainframe Number of Address Email Address Input Attention Destination Combination Network Transmit Function Scan Line Density Original Size: Scanning width Communication Protocol Email Format Authentication Method Internet Communication Email Send Functions Email Receive Functions 200 (analog FAX + Internet FAX) From Web Image Monitor Internet Fax + G3 Fax LAN: Local Area Network Ethernet/10Base-T, 100Base-TX E-mail 200 x 100 dpi(Standard), 200 x 200 dpi(Fine) A4 Transmission: SMTP, TCP/IP Reception: POP3, TCP/IP Single/Multi-part, MIME Conversion Attached file forms: TIFF-F(MH, MR MMR compression) SMTP-AUTH, POP before SMTP, A-POP Send and receive e-mail with a computer that has an e-mail address Automatic conversion of sent documents to e-mail format and e-mail transmission. Memory transmission only. Automatic detection and printing of appended TIFFF(MH) files and ASCII text. Memory reception only.

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Lan-Fax Resolution Paper Size Orientation Address Book Max Contacts propagation of single PC FAX job Connectivity Color Depth Standard: 200 x 100dpi Fine: 200 x 200dpi Photo: 200x200dpi, with error diffusion to all objects A3, A4, B4, LT, Legal Portrait (Default), Landscape 1000 entries 100 entries USB2.0, LAN Mono Fax support only 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, 11.Hungarian, 12.Czech, 13.Polish, 14.Portuguese, 15.Russian Simplified Chinese, Traditional Chinese is available only with China, Taiwan models. * Condition: OS need to have the same language. Windows XP/Server2003/Vista/Server2008/2008R2/ 7 Cover sheet edited by LAN Fax driver can be sent prior to the PC Fax document

LAN-Fax Editor Support Language

Supported OS LAN FAX cover sheet

Scanner General Features Scanning Device Resolution Color Scan Gray scale Scanning Speed B&W Gray Scale Color Maximum original size Scan Depth PC Interface TWAIN Compliant Scanner utilities & Drivers sRGB Support Platen ADF CCD array image-sensor Scanner: 1200 x1200 dpi Driver: Max. 19200 x 19200 dpi (interpolated) Standard 256 levels (8bit) Less than 5 sec Less than 5 sec Less than 10 sec Width max: Up to 216mm, Length max: Up to 297mm Width max: Up to 216mm, Length max: Up to 356mm 48bit color processing (input), 24bit color processing (output) USB2.0, 10/100Base-TX TWAIN, WIA TWAIN Driver, Scanner utility (PageManager) Yes

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Scanner General Features Continued Network Interface Protocol Compression Method Scan Mode Image Density Image Rotation SADF/Batch Mode Mixed Size Mode File Format Single Page TIFF Multi Page TIFF Single Page JPEG Single Page PDF Multi PagePDF Compression On / Off On Off On Off On Off On Off On Off Off B&W Color/ Grayscale 10/100 base T Network: TCP/IP Scan to E-mail: POP3, SMTP Scan to Folder: SMB, FTP MH/MR/MMR JPEG Color, B/W, Grayscale Yes (manual: 5 levels) Not available No Not available Data / Compression Method BW 1bit / MMR,MR,MH BW 1bit / MMR,MR,MH BW 8 bit Grayscale, Full Color BW, Full Color BW, Full Color -

Scan To Email Requirement (Mail Protocol, Transmission Protocol, Protocol) Authorization Function Resolution Max Email Address in HDD Register Group Address in HDD Maintain Email Address in HDD Input of Destination E-mail Address via Soft Key Search method of Email Address in HDD LDAP Search POP3, SMTP SMTP authentication, POP before SMTP authentication 100x100, 150x150, 200x200dpi, 300x300, 400x400, 600x600dpi HDD is not available (Scanner address by Web Image Monitor is 100 address) HDD is not available HDD is not available Not available (no soft key) HDD is not available Not available

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Scan To Email Continued Max Address Numbers Per Send Attention Email Size Input Subject 1 1M/ 2M/ 3M/ 4M/ 5M/ No Limit Manual User Preregister Manual User Preregister Preset

Input Main Body Text

Not available

Input File Name File type Program User Settings Divide and send Email (If the file size exceed the max size.) Resend Max Address Numbers Per Send (Combination with Folder)

TIF(Single page), TIF(Multiple page), JPEG(Single page), PDF(Single Page), PDF(Multiple page) Not available Not available No Input via Address Book

Manual input

only 1 address/ destination

Scan To Folder Protocol Support Security Resolution Register client folder address in HDD Maintain client folder address in HDD Destination client folder address input via soft key Search client folder Max. client folder numbers per send Simultaneous Transmission Group address SMB, FTP, NCP Not available 100x100, 150x150, 200x200dpi, 300x300, 400x400, 600x600dpi HDD is not available (Scanner address by Web Image Monitor is 100 address) Not available (no soft key) 1 Not available -

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Scan To Folder Continued Input File Name Scan to File size File Size when combined Scan to Folder & Scan to Email File Type Program User Settings Divide the File in Scan to Email (If the file size exceed the max size.) Resend Max Address Numbers Per Input via Address Send Book (Combination with E-mail) Manual input No limit (choose from: 1MB, 2MB, 3MG, 4MG, 5MB, No limit) TIF(Single page), TIF(Multiple page), JPEG(Single page), PDF(Single Page), PDF(Multiple page) -

only 1 address/ destination

Network TWAIN Scan - Windows XP/Server 2003/Vista/Server 2008/7(32bit) -Windows XP/Server2003/Vista/Server2008/7(64bit) -Mac 10.2.8 and above 75, 100, 150, 200, 300, 400, 500, 600, 1200, 2400, 4800, 9600, 19200 Color, B/W, Grayscale Brightness / Contrast / Threshold / Gamma Adjustment /Halftone Pattern Not available Not available

OS Resolution Scan Mode Image Adjustment Stamp Endorse

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Supported Print Environments

Windows OS Windows XP Windows Server 2003/ 2003 R2 Type Professional Home Edition Standard Enterprise Datacenter Edition Web Edition Standard Enterprise Datacenter Edition Web Edition Home Basic Home Premium Home Premium Business Enterprise Ultimate Home Basic Starter Professional Enterprise Ultimate Home Premium DDST Y Y Y Y *2 N N Y Y *2 N N Y Y Y Y Y Y Y N Y Y Y Y PCL5c Y Y Y *2 Y *2 N N Y Y *2 N N Y Y Y Y Y Y Y N Y Y Y Y PCL6 Y *3 Y *3 Y *4 Y *2 *4 N N Y Y *2 N N Y Y Y Y Y Y Y N Y Y Y Y PS/3 Y *3 Y *3 Y *4 Y *2 *4 N N Y Y *2 N N Y Y Y Y Y Y Y N Y Y Y Y

Windows Server 2008/ 2008 R2

Windows Vista

Windows 7

Note: *1...See "Point & Print" and "Terminal Service and Citrix Metaframe" *2MSCS (Microsoft Cluster Service) is not supported. *3...SP2 or later is required *4SP1 or later is required

Point & Print

Window OS Drivers

Server Windows Server 2008

Windows Server 2003/2003R2

Windows XP Professional

Client (Push to) Vista XP W2K Pro Vista XP W2K Pro Vista XP W2K Pro

DDST Y Y Y Y Y Y Y Y Y

PCL5 Y Y Y Y Y Y Y Y Y

PCL6 Y Y Y Y Y Y Y Y Y

PS/3 Y Y Y Y Y Y Y Y Y

* M099,M100 does not support Novell Netware(OES2) including Novell iPrint environment.

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Terminal Service and Citrix MetaFrame
M099 M100 are targeted to support Citrix environments.

Mac OS
DDST Mac OS 8.6 9.2.X(OS X Classic) Mac OS X Native (v.10.3 or later)
*1: Mac OS X v.10.0.X &v.10.1.X are not supported.

Postscript

Mac driver

No yes

No Yes

No Yes

UNIX Filter
Unix Platforms Sun Solaris HP-UX Red Hat Linux SCO OpenServer IBM AIX Data Stream Localization Network Installation Device Option Support

2.6 / 7 / 8 / 9 /10 2.6 / 7 / 8 / 9 /10 10.x / 11.x / 11iv2 10.x / 11.x / 11iv2 6.x / 7.x / 8.x / 9.x / Enterprise 6.x / 7.x / 8.x / 9.x / Enterprise 5.0.6 /5.0.7/6.0 5.0.6 /5.0.7/6.0 V4.3 & 5L Version 5.1/5.2 /5.3 V4.3 & 5L Version 5.1/5.2 /5.3 PostScript, PCL, ASC11 Text English only

Novell Netware
Not Supported

SAP/R3 Environment
Not Supported

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Print Driver Information

PS/3 DDST Job Binding Send to Document Server Sample Print Locked Print Hold Print Stored Print Stored Print (Shared) Stored and Normal Print Stored and Normal Print (Shared) Mask Type for Copying Data Security for Copying Reduce/Enlarge (Scaling) Reduce/Enlarge Centering Collate Custom Media Type Layout (N-up) Poster Duplex Punch Staple Front Cover Sheet Front and Back Cover Sheets Slip Sheet Chaptering (Page Layouting) Chaptering (Single Page Inserting) Chaptering (Page Block Inserting) User Defined Pages Tab Stock Printing Mirror Image Print Negative Image Print Dithering Edge Smoothing Economy Color N N N Y *1 N N N N N N N N N Y N Y N Y N N Y N N N N N N N N N Y N Y PCL 6 N N N Y N N N N N N N N N Y N Y N Y N N Y N N N N N N N N N Y N Y PCL 5 N N N Y N N N N N N N N N Y N Y N Y N N Y N N N N N N N N N Y N Y Windows XP later N N N N N N N N N N N N N Y N Y N Y N N Y N N N N N N N N N Y N Y Mac OS 10.3 later N N N N N N N N N N N N N Y N Y N Y N N Y N N N N N N N Y N Y N Y

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Model M099, M100
Watermark Form Overlay Header/Footer Adjust image position Binding Margins User ID User Code Billing Code Rotate Print Reverse Order Print Do not print Blank pages Edge to Edge Print Y N N N N Y Y N Y N Y*2 N Y N N N N Y Y N Y N Y *3 N Y N N N N Y Y N N Y Y *3 N Y N N N N N Y N N Y Y *3 N Y N N N N N Y N Y N Y *3 N

*1:Supported for Windows OS. ( Mac OS is not supported.) *2: "Do Not print Blank page" can be set on driver side. *3: "Do Not print Blank page" can be set on Mainframe and Web Image Monitor

Other MFP Support Information

Printing Function
Job Spool Sort Sub Paper Size Extend A4Width Adjustment Registration Adjustment Color Registration Adjustment Image Density Blank Page Print N N Y Y Y Y Y Y*

* Blank page print setting is implemented by driver s or on device side.

Network Interface board standard

Data Transmission Speed Protocol Supported OS Distance between devices 10 Mbps,100Mbps TCP/IP(IPv4, IPv6), IPP, Bonjour WinXP/Server2003//Vista/Server 2008/7, Mac OS 10.2.8 - 10.5 and 10.6 (USB2.0) 100m

Usb2.0 Interface (Standard)

Data Transmission speed Supported OS 480Mbps (High Speed:USB2.0), 12Mbps (Full Speed) WinXP/Server2003//Vista/Server 2008/7, Mac OS 10.2.8 - 10.5 and 10.6 (USB2.0)

Ver.2.0

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Counters
Counter Definition; -Print job counts by every page. -Duplex print counts as 2 pages once, exclude additional blank page. -Copy job counts by every printout page for all copy functions -FAX RX counts for FAX-In data to printout -FAX TX counts for FAX-Out data -Scan job counts by every scan page. -Max counter reserves 4 bytes data to store this value & the range is from 0 to 2^32-1. -Additional blank page is not counted. -Jam counter detail information can get from the maintenance page. Please note there are some differences in counter specification from other Ricoh GW machines. Previous model had difference in counter specification however Perseus-P2/MF3 have the same counter specification. Please refer to the below comparison chart.

Mode Documents with an odd number of pages in "Letterhead" mode When Using "Front Cover" function Documents with an odd number of pages in duplex last blank page Top blank page last blank page

GW non count

M099/M100 non count

non count non count Qty 1 1 Location Control Panel Control Panel

count non count Total number of digits 9 9

Type 1 2 Electronic Electronic

Description of what is included in Meter Total Counter (B & W) Total Counter (Color)

The engine counters are incremented at paper exit, after which the commands to increment the application and coverage counters are accordingly sent to the controller board. If the power is turned off or cut off during the transfer, the application and coverage counters will have different values than the engine counters, since the appropriate controller count will not have been applied.

Ver.2.0

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Model M099, M100

Paper
Recommended Throughput Material
Not Applicable

Non Recommended Throughput Material

Refer to pages in the Operators Instructions Hardware Guide. Do not use any of the following kinds of paper or a fault might occur: Aluminum Foil, Carbon paper, Conductive paper Paper meant for an inkjet printer Bent, folded, or creased paper Torn paper Thermal fax paper Art paper Paper with perforated lines Hemmed-edge paper Tab stock Slippery paper Perforated paper Rough paper Thin paper with little stiffness Paper with a dusty surface

Special Paper
Not Applicable

Firmware Information
Firmware
Firmware Engine System PDL Version Engine Controller Controller

Ver.2.0

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Model M099, M100
Firmware Update
Save firmware to folder on desktop Select Printer Properties Printing Preferences Smart Organizing Monitor User Tools Printer Config Access Code ( Admin074 ) SP Mode 1 Firmware update Browse to firmware folder saved to desktop

Utility Software: PageManager

A utility software CD is bundled together with the mainframe. PageManager Software is included on the CD and is a utility used for document management. Note: PageManager is a retailer-sold application; please contact Newsoft America directly for support.

Contact Information
Name Technical Services Call Center (Hotline) Contact Ricoh: (800) 537-4264 Savin/Gestetner: (800) 291-6044 Lanier: (800) 333-3147 Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU Savin Phone Card: 2 Call - 12992, 5 Call - 12993 Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995 (800) 557-4264 http://www.nrc-usa.com http://www.tscweb.net http://www.connectivity-cafe.com http://www.ricoh-usa.com/ http://www.savin.com Ricoh Corporation: http://www.ricoh-usa.com Savin Corporation: http://www.savin.com Lanier Corporation: http://www.lanier.com (800) 336-MSDS (6737) 973.882.2200. http://www.ricohuniversity.com

Application Help Desk (Software Issues) Parts and Logistics Control Technology Solutions Center Web Site Configurator Ricoh Web Site Savin iLINC Web Site Headquarter Web Sites

Material Safety Data Sheets Ricoh University

Ver.2.0

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Model M099, M100
Contact Information for PageManager Software
USA
Company name: Postal Address: Telephone: Fax: E-mail Address: URL: NewSoft America Inc. 47102 Mission Falls Court, Suite 202 Fremont CA 94539 U.S.A.

+1-510-770-8900 +1-510-770-8980
contactus@newsoftinc.com http://www.newsoftinc.com

Canada
E-mail Address: contactus@newsoftinc.com (English)

Training Information
Self Pace Training - Self Pace Package will be offered.
No Instructor led training course will be offered.

Documentation
Description M099/M100 Field Service manual M099/M100 Parts Manual M099/M100Point to Point M099/M100 Operating Instruction EDP Code --------RFG E-Source Number TBD TBD TBD TBD

Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information. Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and Ricoh University should be referenced for the most current information. Check the TSRC website and e-source.

Revisions
1.0 Original 2.0 Added wireless card option

Ver.2.0

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