Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

1. Log in to your PC. 2. Launch an Internet Explorer Page. 3. Click on Tools and select Internet Properties.

4. Select the Security tab. 5. Click the Trusted Sites icon.

6. Click the Sites button. 7. TYPE IN: https://secret1.sec.gov in the add this website to the zone 8. Click Add.

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

9. The URL should appear like this:

10. Click Close.

11. On the Security Tab: click and slide button in the Security level for this zone To Medium-Low or Medium.

12. Click Apply and then Ok.

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

Downloading the Citrix Web Client interface: 1. Open internet explorer and go to: https://secrm.sec.gov 2. Click on the second web link:
To download the SECs Citrix Program Neighborhood and Net6 VPN Client, please click here.

3. Enter your LAN Account name and password as if you where trying to log into your PC in the office.

4. Click the CitrixOnlinePluginWeb-Windows.zip link to download the package.

5. Once the download has completed. Go to the directory where you saved the package and install it.
Its a silent install and should take about 3-4 minutes

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

Connecting to the SECs WINDOWS 7 Citrix Site: 1. Click the internet explorer icon. 2. Enter https://secret1.sec.gov in the address bar and click enter. 3. Log in to Citrix with your Domain credentials and PIN/RSA token information and click Login.

Note: If you fail the EPA (End Point Analysis) see page 6 for basic troubleshooting steps 4. Now that you have logged on you may proceed to access whatever you need to. If you look to the Bottom-Right hand side of this window you will see the Message Center.

Note: If you cannot access any applications, receive an error message while clicking on an application, or see a message in the Message Center like the one above. Or see page 7 for basic troubleshooting steps

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

Typically, youll need to download the Citrix Client Package if you havent done so already on your own. You may download the appropriate client from SECRM.SEC.GOV or if for some reason SECRM is unavailable click this link: http://download.citrix.com.edgesuite.net/5537/CitrixOnlinePluginWeb.exe?__gda__=1290439799 _44a4cbfc0d71f56f345255090e866f40

This completes the Citrix connection instructions for Windows 7. BASIC CONFIGURATION TROUBLESHOOTING HELP Failing the EPA scan 1. If you Fail the EPA (End Point Analysis) and receive the below error message.

You will need to install an approved anti-virus program. 2. You can install McAfee from https:\\secrm.sec.gov And selecting the appropriate option to download McAfee
Please note that McAfee takes an estimated 8 minutes to install, during which time the installation may appear to be stuck or stalled. This is normal behavior for the installation please do not interrupt or stop the installation until you see a message similar to this

3. If you have failed EPA Scan and you do not see a pop-up box like the one above. Verify your WINDOWS 7 Machines Security settings.

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

WINDOWS 7 Machines are installed with security features activated. Those pop-ups will ask you if you wish windows to allow access. Remember you are attempting to access a Secure Federal Government website. You will need to adjust your WINDOWS 7 security settings and browser to allow this. (SEE PAGE 1 & 2 for details on how to set Internet security parameters)

BASIC CONFIGURATION TROUBLESHOOTING HELP Error accessing any icon\folder or application 1. If you click on an application and receive an error message like this.

Typically, youll need to download the Citrix Client Package if you havent done so already.

2. 3.

You may download the appropriate client from SECRM.SEC.GOV Or this website (ONLY use if for any reason you cant get access to SECRM):
http://download.citrix.com.edgesuite.net/5537/CitrixOnlinePluginWeb.exe?__gda__=129043 9799_44a4cbfc0d71f56f345255090e866f40

Nov 30, 2010

WINDOWS 7 Configuration For Citrix Connection

BASIC CONFIGURATION TROUBLESHOOTING HELP Active X errors 1. If you receive an error message like this.

2. Secret1 runs Active X components to correct this simply close this site and add https://Secret1.sec.gov to your trusted site list and adjust your security zone settings to Medium\ Medium-Low. This will correct most Active X issues

3. See pages 1-2 for detailed instructions on how to do this