SUMMER TRAINING REPORT ON

EMPLOYEES WELFARE AND WORKING CONDITIONS FOR VEETEE FINE FOOD LTD.

Submitted by Shipra jain Roll noIn partial fulfillment of the requirements of 3 yrs full time degree program BBA (Bachelor of business administration) (2010-11)

MDU ROHTAK
Under the guidance of Mr. Rajesh (Executive manager) Hindu Girls College, Sonipat (Affiliated to MDU Rohtak)

ACKNOWLEDGEMENTS

Some people have been instrumental in allowing this project to be completed. Without these peoples able and learned guidance, the present work would not have seen the light of the day. My first and foremost concern is to intimate fathomless appreciation to my project guide Mr. Agnivesh (HR Manager) for his encouragement and patience throughout the duration of the project. Mr. Vivek Mittal, Mr. devender Nasa (college faculty) who were the investigator and early on provided advice and encouragement at during this project. I would like to express my heart felt gratitude to Mr. Koushik, Mr. Rajesh, Mr. Uppadhaya and all those staff members of Veetee Rice meal Ltd. Who spared time to guide whenever I needed guidance so that I learn and add value to my knowledge to the maximum, as well as get a practical knowledge of the company. Last but not the least I would like to pay regards to Maharshi Dayanand University, Rohtak for giving this opportunity of summer training and preparing a project report.

EXECUTIVE SUMMARY
With the help of this project I have tried to present a detailed presentation on the topic EMPLOYEES WELFARE AND WORKING CONDITIONS in VEETEE FINE FOODS LIMITED a great dealer in RICE MARKET all over the world. Organizations are made up of people and function through people. Without people Organizations can not exist. Man power refer to the total knowledge, skills, creative abilities, talents and aptitudes of an organizations workforce, as well as the values, attitudes and beliefs of the individuals involved. In this study I firstly checked the requirements to make a safe, happy and healthy working environment for the employees and the activities involved for welfare of the employees to make them more satisfy with social security. Then I collected the data through face to face questionnaire of some of the middle level employees from the various departments to know, what actually organization is providing to their employees and what is not? In terms of welfare and working conditions. On the basis of result of that face to face questionnaire, I made drafted questionnaire for the survey of employees to know their satisfaction level and Their suggestions to improve the working conditions of the organization. Also I included some of my suggestions for improving the working conditions of the company. After getting filled questionnaire, on the basis of that I showed their satisfaction level presenting through pie-charts on the value basis. Then on the basis of the survey, suggestions and observations, I made a SWOT analysis of the company

INDEX

CHAPTER NO.
A B 1. 2 3 3.1 3.2 4 4.1 4.2 5 5.1 5.2 6 7 8 9 10 11 12 13

TOPIC
DECLARATION ACKNOWLEDGEMENT OBJECTIVE OF THE STUDY HYPOTHESIS RESEARCH METHODOLOGY
RESEARCH PROCESS RESEARCH DESIGN

PAGE NO.

DATA COLLECTION
SOURCES OF DATA COLLECTION METHODS OF DATA COLLECTION

THE TOPIC
INTRODUCTION COMPANY PROVISIONS

COMPANY PROFILE ANALYSIS AND INTERPRETATION SUGGESTIONS SWOT ANALYSIS LIMITATIONS CONCLUSION
QUESTIONNAIRE BIBLOGRAPHY

OBJECTIVES OF THE STUDY

The study aims at: To learn how to make employees satisfied and efficient.

 To know the working conditions and employees welfare schemes To Get laboral experiences that will be very useful in my professional and even Personal future

HYPOTHESIS

In making this project many assumptions were taken:

While making this project the information obtained through various sources was true and accurate.

 The employees responded to the questions of the questionnaire without any biasness. There was not any kind of pressure on the employees while filling the questionnaire. Some people were unwilling to cooperate.

The information provided by the company may be incomplete.

FOCUS OF THE STUDY

RESEARCH METHODOLOGY

RESEARCH

RESEARH IS SEARCH FOR KNOWLEDGE OR

RESEARCH IS SYSTEMATIC EFFORTS TO GAIN KNOWLEDGE.

Why do we conduct research? We conduct research to obtain knowledge,explore unknown aspects and find out solutions for many of our problems.Research leads to invention, innovation and creation of artifacts which are useful to make the living happier.It is an explorative expedition into the areas of human ignorance. Research bring light into the darker side of our intellectual voyages.

RESEARCH PROCESS

STEP 1: IDENTIFY AND DEVELOP THE TOPIC

STEP 2: FIND BACKGROUND INFORMATION

STEP 3: BOOKS AND MEDIA

STEP 5: FIND INTERNET RESOURCES

STEP 6: EVALUATE WHAT YOU FIND

STEP 7: CITE WHAT YOU FIND USING A STANDARD FORMAT

RESEARCH DESIGN

RESEARCH DESIGN Research design is the arrangement of condition for collection and analysis of data in a manner that aims to combine relevance to the research purpose with the economy in procedure. It is the blueprints for collection, measurement and analysis of data.

TYPES OF RESEARCH DESIGN

 Descriptive research design: - Which are concerned with describing the characteristics of a particular individual, or of group. What is the Objective? To describe something, e.g. Target market population characteristics, proportion of users, predict future demand. What are the characteristics of descriptive research? More rigid than exploratory Problem well understood Tests specific hypotheses Formal and structured Large representative samples

Exploratory research design: - The main purpose of this is that of the formulating a problem for more precise investigation or of developing the main work hypothesis from an operation part of view. What are its characteristics? Research is flexible and unstructured Findings tentative Used as building block for more research e.g. pilot surveys, secondary data, focus groups

Done on a small non-representative sample

Causal Research What is the objective of causal research? More rigid than exploratory Problem well understood Tests specific hypotheses Formal and structured Large representative samples

Characteristics Independent variable manipulated in a relatively controlled environment Main method is experiment Used to understand which variables are cause (independent variables), and which variables are the effects (dependent variables)

In this project I have used DESCRIPTIVE RESEARCH DESIGN because it describes new ideas and events.

SOURCES OF DATA

1. Primary data:First hand data was collected through personal interview of some of the middle level employees and also Questionnaire drafted by me for getting the low level employees opinion regarding the Environment in which they work and I have also asked employees in the open ended questions , their suggestions for improvements in the working conditions of VEETE

2. Secondary data:Secondary data sources were VEETEs website (www.veetee.com), handbooks, Books on labour law in India, etc.

SAMPLE SIZE

Sample size taken was 40 out of which 7 belongs to middle level employees and 29 belongs to low level

Methods of Data Collection

Observation Method

Data is more accurate than direct questioning. It involves noting down the actions of the respondents. (As actions are easily observable)

Electronic devices, like camera can record actions

Questionnaire method Most widely used method of data collection. Can be undertaken in 3 different ways Face to face Telephonic Mail

Telephonic Interview Advantages Cost is less Wide reach Time taken is less

Disadvantages Not as versatile as face to face interview. Problem of visual aids. Problem of descriptive answers.

In this project Questionnaire method is used for survey.

INTRODUCTION

AND

COMPANY PROVISION

ON

EMPLOYEES WELFARE AND WORKING SITUATIONS

AT

VEETEE FINE FOOD LTD.

EMPLOYEES WELFARE

MEANING
The term Employee welfare may be viewed as a total concept, as a social concept and as a relative concept. The total concept is a desirable state of existence involving the physical, mental, moral and emotional well being. The relative concept of welfare implies that welfare is relative in time and place. It is dynamic and flexible concept and hence its meaning and content differ from time to time, region to region, industry to industry, level

of education, social custom, and degree of industrialization and general standard of the socio-economic development of the people. Employee Welfare implies the setting up of minimum desirable standard and the provision of facilities like health, clothing housing, medical, education, insurance, job security, recreational etc. to enable the worker and to live a good working life and social life.

Define:Anything done for intellection physical moral and economic betterment of the Workers, whether by employers, by government or by other agencies, over and above What is laid down by law, or what is normally expected on the part of the contracted Benefits for which workers may have bargained

Employee welfare means anything done for the comfort and improvement, intellectual or social, of the employees over and above the wages paid which is not a necessity of the industry

According To Arthur James Todd

Worker welfare should be understood as a meaning with services, facilities and amenities which may be established in or in the vicinity of undertaking to enables the person employed in them to perform their work in healthy and peaceful surrounding and avail of facilities which improve their health and bring high moral

According To ILO

MERITS
Motivates employees Employees retention Minimized social evils Better job satisfaction Cut downs labour turn over

DEMERITS

Huge investment

 Employees being dissatisfied

EMPLOYEES WELFARE PROVISIONS AT VEETEE FINE FOODS LIMITED

The employee welfare schemes can be classified into two categories viz. statutory and non-statutory welfare schemes

STATUTORY SCHEMES:The statutory schemes are those schemes that are compulsory to provide by an organization as compliance to the laws governing employee health and safety under the factories act, 1948, plantation labour act, 1951, mines act, 1952, contract labour (regulation and abolition) act, 1970

DRINKING WATER: - Safe drinking water is provided to the employees of the company. Provisions 1. Many types of testing of water is taken into consideration to ensure that water is safe for the employees health 2. Water tanks are also cleaned regularly one in a month. 3. Proper records are maintained by the company of tests reports of water

FIRST AID :- First Aid appliances are given and readily assessable so that in case of any minor accident initial medication can be given to the needed employees

REST ROOMS :- There are proper arrangement of rooms for the rest of the Employees with proper lighting and fans facility Total no. of rooms: - In RICE department are 4 In RTE department is 1

CANTEEN FACILITY: - Cafeteria or canteens are to be provided by the employer so as to provide hygienic and nutritious food to the employees. 1. Cost: - There is the cost price of food per plate is RS 10 /2. Sitting arrangement: - Proper sitting arrangements is given to the employees Of the organization 3. Subsidy: - 50% subsidy is given to the employees of the company

WASHING FACILITY :- washing places such as bathrooms, wash basins with tap
and tap on the stand pipe are provided in the port area in the vicinity of the work places.

CHANGING ROOMS :-

1. Adequate changing rooms are provided for workers to change their cloth in the factory
area and office premises.

2. Adequate lockers are also provided to the workers to keep their clothes and belongings.

NON STATUTORY In highlights the Non statutory welfare activities extended to the employees in the Veetee. These are the additional benefits given by the company. PERSONAL HEALTH CARE :- Company provides medical check-up facility and following provisions are there :1. Regular check-up of the employees is conducted in every year 2. Types of tests and check-ups like blood test, urine test, etc. 3. One permanent doctor is appointed (qualifications - MBBS/BSC ) with one compounder 4. Doctor is available once in a week and rest of the days compounder is present to take care off

TRANSPORT FACILITY :- Proper facility of transport given to employees for their convenience to reach the company comfortably Number of buses :- 12 Number of cabs :- 4

MATERNITY & ADOPTION LEAVE :- Employees can avail maternity or

Adoption leaves. Paternity leave policies have also been introduced by various companies. And no deductions are there for this type of leave

EDUCATION AND AWARENESS: - Education and awareness is given regarding health and diseases like communicable diseases, HIV aids, swine flu, etc.

TRAINING PROGRAMS CONDUCTED FOR SAFETY: - Special training programs are organized for all for the safety like fire safety, accident safety, safe material handling, etc.

RESIDENT FACILITY: - Residential facility provided to the permanent employees near the company.

LOAN FACILITY: - Company provides loan to its employees with minimum interest rates.

EMPLOYEES REFERRAL SCHEME: - employee referral scheme is

implemented to encourage employees to refer friends and relatives for employment in the organization.

Following schemes are as under:1. EPF (employees provident fund ) scheme :- Employees provident fund Scheme is given to the employees for their betterment. 2. ESI (employees state insurance) scheme :- Employees state insurance scheme Includes following provisions :Employees with income below RS 15000/- can avail its benefit

WORKING CONDITIONS
The efficiency of employees depends, to a great extent, on the environment in which they work. Work environment consists of all the factors which act and react on the body and mind of an employee. Under industrial psychology the physical, mental and social conditions in which people work are analyzed to suggest improvements in them. The primary aim is to create an environment which ensures the greatest ease of work and removes all the causes of annoyance, anxiety and worry. If the work environment is congenial, fatigue, monotony and boredom are minimized and work performance can be maximized.

ELEMENTS OF WORK ENVIRONMENT

SAFETY: - Safety includes all the measures taken into consideration for the safety of the employees of the company. It includes fire safety, accidents safety, safe material handling, etc. HEALTH: - It is a state of complete 1. Physical well-being 2. Mental well-being 3. Social well-being 4. And not merely the absence of disease or infirmity.

MISCELLANIOUS: - It includes other aspects which affect working life of Employees like work schedule, work shift timings, over time wages, etc.

MERITS
Motivation of employees Coordination Easiness in work Authority and responsibility Skills development

DEMERITS
Huge investment Employees are not satisfied

WORKING ENVIRONMENT AT VEETEE FINE FOOD LTD.

Work environment may be classified into three categories viz safety, health and miscellaneous

SAFETY
PRODUCTION PROCESS: - Production carried by the company is 90% mechanical and 10% is manual (material lifting to the warehouses and transport etc.) MACHINE OPERATING: - machine operating is a critical work which is given after making careful decisions. Provisions:1. Employees of below age 25 are restricted to work on dangerous or Critical machines 2. Machines are regularly cleaned by monthly wise for the smooth and safe functioning FENCING OF MACHINERY: - Safeguards of substantial production must be raised and constantly maintained and kept in position while the parts of machinery (they are fencing) are in motion or in use. Provisions:1. Fencing regarding every dangerous part of any other machinery 2. Spare parts and tools are properly placed for the safety of employees.

LIFTING MACHINES: - These are the machines which are used by the company for the lifting or handling of the material. Provisions:1. Machines used are free from defects and of good quality 2. proper training is given to the employees regarding its operation

FIRE SAFETY:- company have proper precautions in case of fire Provisions:1. Company has got fire security certificate of Haryana fire & safety services. 2. Proper way is given for the escape in case of fire distinctively marked in a language that is understandable by the majority of employees 4. Fire safety alarm is linked with main entrance and main doors 5. Fire safety extinguisher is located at the right place

3. All the doors for the escape in case of fire are clearly and

SAFE PLANT LAY OUT:- The plant lay out is simple and easy flow of Activities are there.

OVER CROWDING:- There is no overcrowding which reduce the chances of accidents and easily manageable. In Rice department - 350 employees (approx) located in manufacturing Place, ware houses, packaging department, quality checking, etc. In RTE department 50 employees (approx)

SAFETY EQUIPMENTS:- Many types of safety equipments are provided at workplace. Provisions:-

1. Masks are provided for the safety of respiration system of employees from the dust produced in RICE department 2. Hand gloves are also provided, head mask are also given to the employees for their cleanliness and also for quality management.

SMOKING AND ALCOHOL:- special rules are followed by the employees decided by the company

Provisions:1. Smoking is prohibited at manufacturing site and workplace 2. If anyone is found smoking then he will have to bear a fine

LIGHTING AND VENTILATION:- proper lighting is there which is essential for workers as it enables them to work with speed and accuracy and reduces mental fatigue, accidents, irritation, eye strain, etc.

HEALTH
HEALTHY FOOD:Food Items provided 4 dishes given to the

employees on rotation in a week (a) Rajma and rice (b) Dal and chapatti (c) Chole and rice (d) potato And chapatti .

POLLUTION CONTROL:- Company has set up two units for pollution control regarding sewage control and effluents control for the healthy environment of employees .

1. Sewage control:-STP (Sewage treatment process) an underground process for the control of waste matter. 2. Effluent control: - ETP (Effluent treatment process) polluted water is purified and recycled for the reuse in different purposes.

EDUCATION FOR HEALTH:- Awareness and education is given regarding different types of health problems like HIV AIDS, communicable diseases, cleanliness measures,

SANITATION: - regular attention is given for the sanitation to give clean working place to the employees. Precautions:1. Wash basins, bathrooms, toilets, etc. are regularly cleaned 2. Proper records are also maintained of the cleanliness.

VACCINATION AND FIRST AID: - proper facility is given to employees to cure from diseases.

MISCELLANEOUS

WORK SHIFT TIMINGS:- All company follows work timings as per their Requirement and Veetee has made following provision regarding work Timings. Provisions:1. There are 3 shifts and workers are divided in these shifts 2. Name of the shifts are A, B and C. 3. timings A - 6 am to 2 pm B- 9 am to 5:30 pm C- 10 pm to 6 am

4. Employees have the flexibility to change their work shift timings During emergency.

OVER TIME WAGES :- over time wages is given to all the employees under Factory act, 1948 or labour act, 1970.

GRIEVANCES HANDLING: - Veetee has set up a committee for Grievances handling. Provisions: - One representative from employees and one from employer sit together and talks out the matter of grievance for the peace in working environment.

WORK STRESS :- After the observation I have found There is no work stress on the employees. Company follows a work Schedule and employees follows it which lowers down undue work Pressure

LUNCH TIME:- Sufficient time is given to all the employees of the company for about one hour in all the shifts.

MOTIVATION AND PERFORMANCE APPRAISAL :- It is the way using which organization develops employees with efficiency

INTRODUCTION OF THE COMPANY

More people discover the great taste of our finest rice. In some parts of the world, the word "to eat" literally means, "to eat rice".

While each country has its own distinct variety viz. Indian Basmati, Thai Jasmine, Italian Risotto, Japanese sushi rice, VEETEE Fine Foods Ltd., which came into existence in 1992, is today one of India's major producer and marketer of fine quality Basmati Rice. With its most modern production facilities, result oriented team of professionals and a stringent quality control; it has all that takes one to reach the pinnacle.

We at VEETEE Fine Foods Ltd. endeavor to achieve customer satisfaction by producing and supplying products of consistent and safe quality complying with legislative requirements to our customers all over the world.

COMPANY HISTORY
1. The driving force behind Veetee Rice, Moni Varma, founded the company in 1987 and from its humble origins as a producer to the ethnic market in London, Veetee Rice has developed as one of the UK's largest volume suppliers of rice to the UK grocery trade. 2. Although Veetee began with a modest single product line, Supreme Basmati, the portfolio has expanded to incorporate a multitude of rices which are sourced from the most fertile regions of the world to produce the highest quality products. The addition of Thai Fragrant Rice in 1996 has cemented the dedication of the company to source rice from every continent. 3. Veetee are unique amongst rice producers with factories in both India and Pakistan and are perfectly positioned to market Basmati to all communities under Veetee, Badshah and Ashoka brands.

4. Veetee continues to develop a rapidly expanding international market. Now exporting to over 50 countries worldwide, with commercial operations extending into almost every continent where rice is grown or consumed, Veetee is a truly global force.

4. Our dedication to constant innovation - from new product development and unique packaging initiatives to creating and maximising original marketing opportunities - has enabled us to achieve overwhelming success both at home and abroad.

COMPANY QUALITY AND SAFETY POLICY IN RICE

We at VEETE FINE FOODS LIMITED, Endeavour to achieve customer satisfaction by producing & supplying Basmati Rice and other products of consistent quality and safety complying to legislative requirements to our customers all over the world and applying food safety standards through out the process. This we intend to attain by continually improving our systems, through technical up gradation & skill enhancement of employees

COMPANY QUALITY AND SAFETY POLICY IN RTE

We endeavor to achieve customer satisfaction by producing and supplying commercially sterile products in most hygienic way under strict quality assurance system complying with legislative requirements. This, we intend to attain by

continually improving our methods, systems and infrastructure through technical up gradation and skill enhancement of employees.

VEETEE BRANDS

Domestic Market Brand

VEETEE Gold Organic Basmati Rice: - Naturally grown Basmati Rice without the use of conventional pesticides. Certified by control union certifications, this rice is surely a delight to those adopting new art of living.

VEETEE Gold Brown Basmati Rice:-Aficionados of Basmati, this is unpolished rice, concealed with an assortment of all essential vitamins, minerals, protein and fiber. Available in one kg neon bag.

VEETEE Supreme Basmati Rice:-harvested in the foothills of the Himalayas and carefully matured to achieve the perfect flavor, the flagship of the VEETEE range is distinctive lyaromatic with an exquisite flavor, delicate texture and elegant grain length h on cooking..

International Market Brand

VEETEE Supreme:-Harvested in the foothills of the Himalayas and carefully matured to achieve the perfect Flavor, the flagship of the VEETEE range is distinctively aromatic with an exquisite flavor, delicate texture and elegant grain length on cooking. A truly Supreme Basmati.

ASHOKA Basmati Rice:- ASHOOKA Indian Basmati represents both excellent quality and great value. With Ashoka you are guaranteed a delicate aroma, delicious flavor and reliable results every time. Ashoka is the perfect complement to any savory dish and ideal for both restaurant and home use.

 Picric Select Basmati Rice:-Great taste comes with maturity. Grown in the foothills of the Himalayas, the grains of Picric Select Basmati are aged for more than a year making them larger and slender with a distinctive aroma. And that's only half the story. It's then processed and packaged at our state-of-the-art plant in an inimitable manner, so that the grains fluff up to more than twice the original length and do not break or stick together.

Veetee products are fully supported in the marketplace by a consolidated campaign of creative marketing support, which has enabled us to achieve an enviable reputation A successful "Rice of Life" TV campaign, in addition to consistent use of original press advertising in both trade and consumer titles, ensures that we maintain a distinctive brand personality, designed to appeal across all market sectors. This is supported by a complementary campaign of PR and promotional activity at both trade and consumer level

Our visibility at a variety of international trade exhibitions has added to our export success, while a series of sports sponsorship opportunities has meant that the Veetee name has received high profile coverage at prestigious events including the Ashes Series.

As we look to the future, we fully intend to maintain our industry presence to ensure that Veetee remains the name on everyone's lips

GROUP COMPANIES
IN INDIA

CORPORATE REGD.OFFICE OFFICE & WORKS

56-57 Km., G.T.Karnal Road, V.P.O., Larsauli, Sonepat -131039 (Haryana)

TELEPHONE NO.
CORPORATE 91- 11 2735 2506 (6 Line) REGD.OFFICE 91- 130 247 4501 (9Lines)

FAX NO.

FOODS LIMITED

5th Floor, BTower, Aggarwal Cyber Plaza, Netaji Subhash Place, Pitampura, New Delhi-110034

CORPORATE 91 11 2735 5578

REGD.OFFICE 91 130 247 4513

VEETEE

FINE

IN PAKISTAN CORPORATE OFFICE TELEPHONE NO. FAX NO.

VEETEE FINE FOODS LIMITED

40-E, Model Town Lahore, Pakistan +92 42 591 5012/5013 +92 42 591 5014

IN UK

VEETEE FINE FOODS LIMITED, UK

VEETEE RICE LIMITED, UK

Veetee Expertise
In recent years consumption of rice in the UK has risen dramatically, with Basmati demonstrating aggressive annual growth.

Against this background Veetee has demonstrated consistent annual growth for the last decade, conclusive proof of our formidable presence in the UK rice market. Meanwhile, market trends such as an increase in healthy eating, widespread use of convenience products and more sophisticated consumer palates, indicate that we can anticipate even greater consumer demand in the future. The strength of Veetee is based upon its success in acquiring a true understanding of the rice market. Extensive research, enables Veetee to focus on packaging innovation and new varieties. Veetee is one of the UK's largest volume suppliers of rice to the grocery trade supplying Veetee branded and retailer Own Label products.

The Seed is Sown

VEETEE Fine Foods Ltd. was established as a 100% export oriented unit in 1992 and was one of its kinds is India. It was granted a Trading House status by Govt of India, received recognition from Haryana state Govt. for outstanding performance in exports and received star performer status from Ministry of Commerce and Industry, Govt of India. Growth of the business has been trail blazing, our products have found placement in retail shelves across the world, including India, and, we are proud of the satisfied customer base in over 50 countries for rice and ready to eat food.

Vision

With the most modern facilities strategically placed in both rice producing and rice importing areas of the globe, VEETEE Fine Foods Ltd is well placed to tackle the challenges and increasingly complex nature of world trade.

It is this enviable position, along with our belief in the quality of the VEETEE Fine Foods Ltd product range that ensures we are able to approach the future with confidence,

as more and more people every day discover the world's finest rice.

INOVATION AND QUALITY POLICY

Innovation and Product Development ...is the keyword

EXTENSIVE RESEARCH of global rice markets. INNOVATION to ensure compatibility with needs of customer. One of first in the country to introduce BLOCK BOTTOM PACK to enhance visibility.

Commencement of BASMATI SEED PRODUCTION Commencement of production of ORGANIC BASMATI RICE Production of Organic Lentil, Organic chickpea and Organic sugarcane products also being undertaken

First in the country to introduce microwave - friendly pouches in the ready to eat category.

Quality Policy 5 PS Mantra

Procurement of best quality raw material. Preservation of raw material in most hygienic conditions. Processing of raw material in Hi-tech machines.

Packaging of product in high standard packaging material People working as a team

Certifications- Rice division

We at VEETEE Fine Foods Limited, endeavor to achieve customer satisfaction by producing & supplying Basmati rice and other products of consistent and safe quality complying to legislative requirements to our customers all over the world. This, we intend to attain by continually improving our systems, through technical up gradation & skill enhancement of employees. Certifications

ISO 22000 Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands)

HACCP Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert

BRC - Issue 4 Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands)

Kosher Certified by London Beth Din Kashrus Division (KLBD) IPQC Certification from Export Inspection Council of India Certified for Organic Production by Control Union certifications (Formerly known as SKAL International)

Certifications - Ready to Eat division

We at VEETEE Fine Foods Limited Endeavour to achieve customer satisfaction by producing & supplying commercially sterile products in most hygienic way under strict quality assurance system complying with legislative requirements. This, we intend to attain by continually improving our methods, systems & infrastructure through technical up gradation & skill enhancement of employees.

Certifications

ISO 22000 Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands) Also, ISO 22000 Certified by National Accreditation Board for Certification Bodies, India (NABCB)

BRC - Issue 4 Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands) HACCP Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands)

BRC - Issue 5 Certified by ISA Cert B.V., The Netherlands (Formerly Known as Food Cert B.V., The Netherlands)

DISTRIBUTORS ALL OVER THE WORLD :- South Africa, Mozambique, Malawi, Angola, Mauritius, Oman, UAE, Kuwait, Qatar, Egypt, Saudi Arabia, Bahrain, Jordan, Israel, Syria, Lebanon, Russia, Switzerland, Malta, UK

MANUFACTURING LOCATION:- UK,, Nigeria, India, Pakistan

DISTRIBUTORS IN INDIA:- Sloan, Amritsar, Jodhpur, Bihar, Chennai, Kolkata

FGF

DATA ANALYSIS

AND

INTERPRETATION

Q1. Appreciation and recognition given to employees for their Excellence .

S.NO 1.
2. 3. 4.

BASE Excellent Good Average Poor Total

RESULTS ( No. of employees)

0 2

17 21 40

excellent 0 average 17

poor 21

good 2

Q2. The grievance handling procedure in the company.

SAMPLE MI ROOM RTE DIVISION LAB ROOM BRAN ROOM

PLINTH - 13

ROAD HODI -5

S.No 1 2 3 4

BASE Excellent good Average Poor Total

RESULTS (No. of employees) 2 22 10 6 40

R O A D

excellent poor 6 2 average 10

good 22

Q3. How are the work shift timings of the organization? S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 27 13 0 0 40

average 0 good 13

poor 0

excellent 27

Q4. How is the rest room and canteen facility provided to you? S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 0 3 17 20 40

excellent 0 average 17

poor 20

good 3

Q5. retirement benefits S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 19 13 8 0 40

average 8 excellent 19 good 13 poor 0

Q6. Safety training programs attended S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 3 22 11 4 40

excellent 3 average 11 good 22 poor 4

Q7. Medical check-up and first aid facility?

S.No 1 2 3 4

BASE Excellent Good Average Poor Total

RESULTS (No. of employees) 0 23 15 2 40

excellent 0 average 15 good 23 poor 2

Q8.Preparedness and response to accidents and emergencies.

S.No. 1 2 3 4

BASE Excellent Good Average Poor Total

RESULTS (No. of employees) 4 21 8 7 40

excellent poor 7 4 average 8 good 21

Q9. Safety Measures taken by Company like Fire Security, Safety alarms etc.

S.No 1 2 3 4

BASE Excellent Good Average Poor total

RESULTS (No. of employees) 7 19 10 4 40

average 10

excellent 7

poor 4 good 19

Q10. Over time wages paid

S.No 1 2 3 4

BASE Excellent Good Average Poor Total

RESULTS (No. of employees) 19 19 2 0 40

average 2

good 19

excellent 19

poor 0

Q11. Sanitation and cleanliness in working place, wash basins, bathrooms, toilets, Etc. S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 0 9 17 14 40

excellent 0 average 17 poor 14

good 9

Q12. Welfare schemes of the company (ESI, EPF, Health insurance, etc.) S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 24 13 3 0 40

average 3

good 13 excellent 24 poor 0

Q13. Lighting, Ventilation and Safe drinking water. S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 0 22 13 3 40

excellent 0 average 15 good 22 poor 3

Q14. Disposal of waste and effluents S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 0 0 14 26 40

excellent 0 average 14 poor 26

good 0

Q15. Air and Water pollution control S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 3 21 12 4 40

excellent 3

good 21

average 12

poor 4

Q16. Safe Production process or flow of activities S.No 1 2 3 4 BASE Excellent Good Average Poor Total RESULTS (No. of employees) 5 24 11 0 40

average 11

excellent 5

poor 0

good 24

SUGGESTIONS GIVEN BY EMPLOYEES

Hygiene condition of canteen, rest room and toilet sanitation should be improved. Quality of canteen meal should be improved Shelter and rest room facility should be given to contract labour Safety training programs conducted are not sufficient Problem solving is not that good Performance appraisal system is not satisfactory Prompt action is also a problem in the organization which should be improved Guidance given are sometime inappropriate

SUGGESTIONS FROM MY SIDE

Employees motivation should be taken care off as it affects the mental health of Employees Little safety measures at working place needs to be improved as I have found the Staircase risky Canteen facility should be improved

SWOT ANALYSIS
STRENGTH HR personnel show good behavior to all employees from top to bottom There is no question of employee harassment in the factory No child labour works in the factory Medical facility is in place Company has provided free transportation to the employee Health check up is carried out annually WEAKNESS Hygiene condition of canteen, rest room and toilet is poor. Quality of canteen meal is not good. Waste management is not up to the mark Safety training programs is not sufficient Conditions given to contract labour is not good All employees are not aware about welfare schemes of the company OPPRTUNITIES Vigorous training (internal and external) is provided to develop the skill of employee

 Old daily wagers are needed to be upgraded

Employee refreshment program should be taken under consideration

THREATS Organizational structure is not maintained as old employees leave and no recruitment are done in different department. It affects the factories daily activity Experienced employee is to be recruited at floor level for better working Environment Prompt decision is not taken by top management; it affects the mentality of employee in the context of enthusiasm to duty.

LIMITATIONS

Some respondents give half hearted responses or false information due to security purposes, which may lead to the wrong conclusions 100% accuracy may not be there in the information provided by the Company There can be some biasness while filling the questionnaire.

There may be some pressure on the employees while responding to the questions.

Full cooperation of the employees was not achieved Some of the data collected about the company from various sources like manuals and websites may not be latest.

CONCLUSION
After Survey and careful analysis of two months by staying here with this company I Concluded that overall employees working conditions need to be improve on various Aspect like sanitation , hygiene food , salary up gradation, waste management . Also there is the problem of prompt action taking which adversely affect the working Environment of the company. Giving the employees happy, healthy and safe working condition will help them to perform better and increase in productivity because good working conditions plays the Vital role in employees satisfaction which is a strength of every organization . If employees are given safe and healthy working condition they will not think to quit the jobs and company will be getting their quality workforce retained with the company Safe and healthy work environment is one of the reasons of organizations goodwill By incurring some cost organization can attain best performance of the employees and Veetee should use this as a tool.

EMPLOYEES WELFARE AND WORKING CONDITION QUESTIONNAIRE

S.No
1 2 3

STATEMENTS Appreciation and recognition given to employees for their excellence The Grievance handling procedure in the company Work shift timings Rest room and Canteen facility

OUTSTANDING GOOD

AVERAGE POOR

4 Retirement benefits 5 Safety Training programs conducted 6 Medical check up and first Aid facility 7 8 9 10 Sanitation and cleanliness in working place, 11 Wash basins, bathrooms, toilets,etc. 12 Welfare schemes of the company (ESI, EPF, Health insurance, etc.) Preparedness and response to accidents and emergencies Safety Measures taken by Company like Fire Security, Safety alarms etc. Over time wages paid

13 14

Lighting, Ventilation and Safe drinking water Disposal of waste and effluents Air and Water pollution control

15 Safe Production process or flow of activities 16

SUGGESTIONS

BIBLIOGRAPHY

Books Human Resource Management Human Resource Management Research Methodology

Author VSP Roy

Publisher

Gray Dessler

Pearson Edn.

C.R. Kotahri

New Age Intl.

Research Methodology WEB SITE www.wikipedia.org www.veetee.in www.google.com www.yahoo.com

Cooper